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IN'n'OUT Autocentres Stockton

5.0

31 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs

  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs

  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
31 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Great service and very polite
Customer Service
Quality
Value
Can’t fault the staff took my car for mot and have booked my car in to have the brakes done the staff are very professional and polite would recommend them
Customer in Stockton-on-Tees Posted on 10/04/2019 , work completed 06/04/2019
Recommended
MOT and full service
Customer Service
Quality
Value
Always take my car here. The staff are always helpful no matter how small the job. I needed new brake pads this time and they were fitted quickly at a reasonable cost. I am always pleased with anything they do. I would not go anywhere else.
Customer in Middlesbrough Posted on 11/03/2019 , work completed 05/03/2019
Recommended
The trader replied (on 13/03/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Excellent
Customer Service
Quality
Value
Took the car in for MoT the staff were very friendly, the garage was clean and tidy, and the waiting room and facilities were excellent. Ash the branch manager explained the advisory notes on the MoT and was very professional, would not hesitate in recommending this branch to anyone. Keep up the good work
Customer in Middlesbrough Posted on 21/02/2019 , work completed 15/02/2019
Recommended
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Amazing work
Customer Service
Quality
Value
I always take my car here, because every time I get it booked in whether it’s a service,MOT or getting my tyres replaced, the job get completed and efficiently with a great price, I wouldn’t go anywhere else.
Customer in Stockton-on-Tees Posted on 17/01/2019 , work completed 16/01/2019
Recommended
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Excellent service
Customer Service
Quality
Value
I have taken my car to In n Out for a few years now. I cannot recommend them high enough - I would not consider taking my car anywhere else.
Customer in Hartlepool Posted on 17/01/2019 , work completed 16/01/2019
Recommended
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Would recommend
Customer Service
Quality
Value
Had my brakes and tyres replaced by in and out at Stockton yesterday. Can’t fault them. Staff can’t do enough to help. Give good advice. Never pushy. Get my MOTs and Service’s there too. Staff keep you updated of all work and explain everything thoroughly.
Customer in Middlesbrough Posted on 15/01/2019 , work completed 14/01/2019
Recommended
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Service
Customer Service
Quality
Value
Really nice people, I received the wrong information about how long the service would take when booked through the central team. The local guys doubled up to ensure the service was complete within the hour. Full explanation given following service, used this branch since it opened always excellent
Customer in Stockton-on-Tees Posted on 12/12/2018 , work completed 11/12/2018
Recommended
The trader replied (on 04/01/2019)
Hi, thank you for taking the time to leave a review for us at IN’n’OUT Autocentres. We're happy we could meet your expectations! Thanks, Matt.
Excellent service
Customer Service
Quality
Value
I popped in on a Saturday afternoon to enquire about a pre-MOT. They were able to do it straight away. Excellent service. Fully explained the result. Comfy waiting area with free drinks and a good choice of up to date magazines. Plus wifi.
Edward Posted on 30/10/2018 , work completed 30/10/2018
Recommended
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Brilliant service
Customer Service
Quality
Value
I have been taking my car to In’n’Out In Stockton for a couple of years now and I have been very impressed by the service. In between services, I have had a couple of problems, one of which was the back brakes. It was dealt with quickly and at a very reasonable price. At the start of this week I discovered that my brake lights were not working, I just called in and within 15 minutes the bulbs had been replaced at a cost of £10, amazing service. The staff are wonderful and always ready to help. I wouldn’t go anywhere else now.
SueDal Posted on 18/10/2018 , work completed 18/10/2018
Recommended
The trader replied (on 22/10/2018)
Hi Sue, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & support office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Excellent work, trustworthy employees, great service!
Customer Service
Quality
Value
I had no concerns handing over my car to In and Out. Ash was very helpful in explaining everything, and the work they did was just as explained. Prices were great, and the work was top notch. Very fast express turn around. You won’t be waiting for days! It just takes a matter of hours to get your car turned around!
William Posted on 28/08/2018 , work completed 28/08/2018
Recommended
The trader replied (on 30/08/2018)
Hi William, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.