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IN'n'OUT Autocentres Stockton

5.0

31 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
Complimentary Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs

  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs

  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

My work

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
31 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Excellent service
Customer Service
Quality
Value
As a 1st time customer I couldn't be happier. From start to finish I am very impressed with all areas of service. Everything was explained about the process as I needed a full service and MOT and all was as explained. Overall it was a very efficient customer service experience and one to be recommended.
Happy customer Posted on 18/08/2018 , work completed 18/08/2018
Recommended
The trader replied (on 24/08/2018)
Hi there, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Fab
Customer Service
Quality
Value
We always take out cars here. Fab friendly service every time. The guys are always very thorough & always explain what is wrong & how they have fixed it. Very honest & I never feel ripped off, my last bill was cheaper than originally quoted due to them shopping around for the part they needed, bonus! Highly recommended.
Charlotte Butler Posted on 08/07/2018 , work completed 08/07/2018
Recommended
The trader replied (on 10/07/2018)
Hi Charlotte, Thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
I keep going there
Customer Service
Quality
Value
I take my wife's and own car there every year for MOT'S and service. you get service as it should be and the MOT's are very fair. Not the sort of place to fail cars on trivia to try and make money out of customers unlike some others. One year I got an advisory on disc pads, got them changed somewhere else and next year they reported plenty of lining on them. Proves how honest they are as some places might have just said the same thing a year later. Always happy to advise customers on non service items. Nice waiting area with free wi fi and refreshments. Friendly knowledgeable staff too. Usually, they can get MOT failures sorted and re tested on the same day. Thumbs up from me.
GraemeR Posted on 16/10/2017 , work completed 16/10/2017
Recommended
The trader replied (on 17/10/2017)
Hi Graeme, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Great Job
Customer Service
Quality
Value
Polite and friendly, work done at appointed time a complete at time agreed. Thanks guys.
Happy customer Posted on 29/09/2017 , work completed 29/09/2017
Recommended
The trader replied (on 03/10/2017)
Hi, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Excellent service
Customer Service
Quality
Value
We have been going to In n Out for several years and cannot fault the excellent customer service and work undertaken. We highly recommend.
Tallulah Posted on 10/09/2017 , work completed 10/09/2017
Recommended
The trader replied (on 12/09/2017)
Hi Tallulah, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Excellent
Customer Service
Quality
Value
As always service first class and workmanship top quality, wouldn't use anyone else.
Graham Posted on 01/08/2017 , work completed 01/08/2017
Recommended
The trader replied (on 08/08/2017)
Hi Graham, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Very happy
Customer Service
Quality
Value
Very friendly staff, quick service. Overall very happy with the service from In 'n' Out as always.
Andrea Williams Posted on 27/06/2017 , work completed 27/06/2017
Recommended
The trader replied (on 24/07/2017)
Hi Andrea, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Great customer service
Customer Service
Quality
Value
First class service, kept me informed about the delivery of parts needed, and done the job for a very responsible price .
Alan01 Posted on 05/06/2017 , work completed 05/06/2017
Recommended
The trader replied (on 07/06/2017)
Hi Alan,, Thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again! :)
Excellent
Customer Service
Quality
Value
Cannot fault Stockton branch. Stayed with them for a few years now. The service is excellent, the lads friendly and informative. Totally recommend In n Out, also not forgetting the valet service team - perfection.
jan estill Posted on 17/05/2017 , work completed 17/05/2017
Recommended
The trader replied (on 07/06/2017)
Hi Jan, Thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again! :)
Fantastic Service
Customer Service
Quality
Value
Couldn't fault any of the team at the Stockton centre. Everyone was friendly and professional and both the service and MOT were completed in the time frame given. I was made happier when I received a free valeting service too. When picking up my car the whole service was explained step by step in language I could understand. Will definitely be using year after year.
Sarah Posted on 19/04/2017 , work completed 19/04/2017
Recommended
The trader replied (on 20/04/2017)
Hi Sarah, Thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.