Replace front exhaust pipe
Was charged £391 to have front exhaust replaced. Once home I checked out prices, and found that the avg cost of the part was £120, Inc vat. And 1 hr of labour, which included waiting time for part to be delivered. So labour costs account to £270 per hr aprox. I can't believe they would overcharge a disabled / pensioner by this much. Shame on in&out
Customer in Warrington
Posted on 10/09/2022
, work completed 10/09/2022
Audi A1
What can I say first time I use this Garage after somebody suggested them. Fantastic service great to talk to considering it’s all guys that work there they treat you with respect as some garages can feel intimidating going on as a woman. I was able to pay my bill over payment plan which is fantastic it just goes out on a monthly payment and takes away that pressure of one big payment when your car is done. I would highly recommend them and I think Jake is a very important part of this Garage he is a good listener he understands he explains things in great detail and they really do make you feel welcome great service great Garage 🚗 I would recommend them 100% . I know my review is late fore coming but I’ve just booked in now for my service and MOT on a great deal with them. So thought I would leave this review as once again after speaking to them feel confident I’ve chose the right Garage again .
Customer in Warrington
Posted on 12/01/2022
, work completed 05/11/2021
Recommended
Amazing job
Went in to ask about replacing my wingmirror glass, the lads said I could come in at any time and they'd sort it all out for me. Brought my car in a couple days later and I was there for less than 10 minutes, the work they did was amazing. Class job from Jay and Jake. Definitely using your services again in the future! Thank you so much.
Customer in Warrington
Posted on 18/11/2021
, work completed 18/11/2021
Recommended
Fiesta brakes
Took car in at 9:45, got a video just after 10 showing work needed. Had front discs and pads fitted with new caliper. Had car back just after 1. All staff helpful and pleasant, you can't ask for more than that.
Customer in Warrington
Posted on 05/04/2020
, work completed 04/04/2020
Recommended
First time customer - very satisfied
Fast efficient thorough service. I highly recommend them and will definitely be using their services again... but I too soon I hope!
Customer in Warrington
Posted on 15/03/2020
, work completed 14/03/2020
Recommended
Great work!
Second time I'm here and I'm impressed by the skill, speed and kindness of the people and definitely this is my favourite place to fix my car!
Customer in Warrington
Posted on 15/01/2020
, work completed 14/01/2020
Recommended
Top guys
It is the second time I've used In'n'Out garage in 4 months, firstly they done breaks and pads all round on my Jaguar, have just used again for MOT and service. The work was done on the same day on both my visits, totally professional with full printouts of what had been done on the car, friendly professional helpful guys, wouldn't go anyway else. Thanks to Steve and his team.
Customer in Merseyside
Posted on 11/01/2020
, work completed 10/01/2020
Recommended
First class customer service, honest and transparent. Overall fantastic experience time and again!
Been using this garage for 3 years now and have always had a first class service from Steve and his mechanics. Had several major and interim services and 2 MOT’s plus brake pads and tyres along the way, I can honestly say that I have total trust and confidence in their advice and the workmanship is always impeccable. Strange to read some of the negative feedback as it doesn’t represent any of my own experiences over the years. Keep up the great work and brilliant customer services! Ken- VW Golf GTD
Customer in Warrington
Posted on 12/11/2019
, work completed 11/11/2019
Recommended
Fantastic service & top quality work!
Service and work were both amazing. Steve and the team are 100% honest and they provide high quality work and parts at great value. Will definitely continue to use In N Out in future! Thank you
Michelle
Posted on 29/10/2019
, work completed 28/10/2019
Recommended
Super satisfied
Had 1 of my cars serviced and MOT'd again with this garage and once again couldn't find fault with the work done. I have taken my business back to this garage for a couple of years now because I trust the man who manages this site to deliver excellent service and extremely competitive pricing. Thanks to Steve I will continue to have both of my vehicles taken care of by them and will continue to recommend them to family and friends. Many thanks to Steve and his team, see you next month for my ASX service and MOT.
Customer in Warrington
Posted on 04/04/2019
, work completed 30/03/2019
Recommended
New tyres
2 new tyres, cheapest quote I had and were able to fit the job in on a sat morning with 2days notice. Very happy
Customer in Warrington
Posted on 01/04/2019
, work completed 30/03/2019
Recommended
MOT fail
Failed on suspension parts which at the service by the main dealer had advised may need doing in future. Was told parts were £46 each (two required). Fitted price £86 per side total cost £172. Have since found the price of part half that quoted. The fitting price excessive for the amount of time taken (30 mins top). Felt trapped because of MOT fail. The mechanic was a really nice guy and did a good job. Just feel a little ripped off having to pay so much.
Customer in Warrington
Posted on 13/02/2019
, work completed 07/02/2019
Fab Customer Service
Great Customer Service, found them honest and open with any problems. also work with you to get the best possible price. will be using again.
Customer in Warrington
Posted on 13/02/2019
, work completed 12/02/2019
Recommended
excellent service.
Front offside spring brook 9am on Saturday morning rang in & out to see if they could have a look. Got a call back at 2pm to say they could do repair that afternoon, got car back at 4:30 all done.
Customer in Warrington
Posted on 27/01/2019
, work completed 26/01/2019
Recommended
All Good
This is the second time I've used this garage and on both occasions they were pleasant, polite and professional. The service and MOT were completed on time and results communicated clearly.
Customer in Warrington
Posted on 06/01/2019
, work completed 04/01/2019
Recommended
Another Honest and satisfying visit.
I called in to the reception on New Years Eve to ask if it was possible to book the car in for a full service, Tyre replacement and MOT for Wednesday 02/01/19. A very pleasant greeting and a quick check of the system I was told yes no problem and given a few times to see which suited me best. While booking in I gave a few details of items I'd like to be looked at All booked in I left very happy. Wednesday came and I walked into the reception where Steve was at the desk and immediately recognised me and greeted me by name and gave a handshake. He called the details up and everything I had asked about was there to be seen by Steve. Details confirmed I handed over the keys and was told He would phone me in about 2 hours. I left. Just after 2 hours sure enough I received first of all a text message with a video of the MOT fails explained. Then A few minutes later a phone call, by which time I was heading back to the premises. Once there everything was fully explained and I was shown all matters that had caused concern and how they could be sorted. I was very happy with the explanation and the proposed solutions so was left the car to be sorted and was told I would get a phone call around 4.00pm. Again not long after 4.00pm I received the said call to say all was completed and the car was ready to pick up. Arriving at Reception all the paperwork was explained, handed over and I made payment. Just before I left another customer came in and given the same courtesy. Excellent.
Customer in Warrington
Posted on 03/01/2019
, work completed 02/01/2019
Recommended
Honest decent and truthful
Came to In'n'Out because our local main dealer had supposedly done a service, but on very shallow inspection, there were serious issues with their (expensive) work. I asked In'n'Out to do an assessment of the main dealer's work, and they showed me that every single one of the dealer's measurements was incorrect. So, I've stuck with In'n'Out ever since. Rightly coveting their Which Trusted Trader award, they are polite, non-patronising, efficient, thorough and offer great value... not 'cheap' as in corners cut, but great value for the money quoted. 100% recommended.
Customer in Warrington
Posted on 07/12/2018
, work completed 01/12/2018
Recommended
Fabulous Team
Can't fault them, they went out the way to keep me happy, turning car around in less than 90 minutes despite running on 3 staff. Nothing was an issue, John & Brett really deserve a medal.
Louise
Posted on 14/01/2018
, work completed 14/01/2018
Recommended
The Best Around
I regularly use these guys for all of my cars and I am completely 100% satisfied with the level of services that I receive, with some very competitive quotes for any work done. If the work doesn't need doing then they will not invent it and this is what I want.
Christopher Waywell
Posted on 04/12/2017
, work completed 04/12/2017
Recommended
Would never go anywhere else now
We have been taking our cars for services and MOTs ever since the branch opened Consistently excellent customer service, fair pricing and friendly and professional staff. This is a model of how customer service should be.
Edwina Greenwood
Posted on 11/09/2017
, work completed 11/09/2017
Recommended
Have used this depot since it opened.
I went to In-n-Out as the main dealer let me down by saying I wasn't booked in when I had personally made the booking myself, they then said they could not do it for another week so I left not amused and called at In-N-Out who booked me in for the following day for service and mot. The reception staff were great and the one technician I spoke to was friendly and seemed knowledgeable, I have now used them for 4 years without any problems, they are also reasonably priced.
Donald
Posted on 17/05/2017
, work completed 17/05/2017
Recommended
In & out Winwick Road Warrington - great
The guys in the local branch are great, I started going for MOT's they fix my car, on time, at a fair price and even repaired a long running fault that BMW had mis-diagnosed! Call the branch though as the call center is not always as helpful as they are.
Jonathan1000
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
Great mot and service
Great garage will informed of what was happing and needed for the car. Came out with I nice running car and a smile on my face . Would trust the guy for a my car repairs
Mouser
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Very quick appointment time and very reasonably priced
Managed to get a next day appointment after finding out my MOT had run out. Very quick to do the work and a service was due so had that done at the same time. Felt like they did a great job and the car is running well ever since. The guys on the reception desk are great too, very welcoming and tell you everything you need to know. The In 'n' Out centre in Warrington comes highly recommended from me.
Trish Mol
Posted on 10/02/2017
, work completed 10/02/2017
Recommended