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IN'n'OUT Autocentres Wednesbury

4.9

31 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:00–17:00
  • Sunday - Closed

Organisations and Awards

Aug 2019

About

At IN’n’OUT we do things differently, which sets us apart from the competition:
CLARITY - Our prices are fixed, so what you see is what you pay. The driving seat is always yours
CONVENIENCE - Services are all while-u-wait and most carried out in less than an hour, so you will never be without your vehicle for long
CUSTOMER SERVICE - With the friendliest staff, we won’t baffle you with jargon but we will only ever use quality parts and products
CLEAN & COMFORTABLE - Enjoy Free Coffee, Free Wi-Fi and the latest magazines or simply watch us look after your car through the viewing window
COMMITMENT - 100% customer satisfaction is our priority, we'll make sure of it

OPENING TIMES
Monday - Friday: 8.30am - 5.30pm
Saturday: 8.00am - 5.00pm
FREE Wi-Fi & Coffee

IN'n'OUT is a refreshingly different approach to car MOT & Servicing. With centres across the UK, you can experience car servicing the way it should be...just book your slot today!

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Wheel alignment
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Tyre fitters

  • More Services

    • full service
    • air con service
    • brake protection service

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
31 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
E Series Merc Service plus MOT
Customer Service
Quality
Value
First time at In/Out and will definitely be going again. The car was serviced and MOT'd in accordance with the times given to me and completed to a high standard. Fantastic value for money and I could easily watch what they were doing to the car if I wished from their customer area. Best value service and MOT ever; many thanks to Wayne and the boys.
Customer in West Midlands Posted on 15/01/2020 , work completed 14/01/2020
Recommend 5*
Customer Service
Quality
Value
Car failed MOT, needed quite a lot of work. Issues explained clearly and the cost implications and options to spread the cost if necessary. Work completed well within time stated. Will definitely use them again. On a personal note I do wish they opened at 7.30am instead of 8.30am All the staff were clean, presentable and very pleasant.
Customer in West Midlands Posted on 17/10/2019 , work completed 16/10/2019
Great service & value for money
Customer Service
Quality
Value
Booked in on package deal as needed to get 2 x MOT & full service. Great value for money, but more importantly it is the best customer service I have ever received at any garage. Nothing was too much trouble. Big shout out to Wayne who was fantastic and went above and beyond. So pleased I found them and have already started recommending them to friends/family.
Customer in West Midlands Posted on 15/10/2019 , work completed 15/10/2019
More Great Service From In'N'Out
Customer Service
Quality
Value
I took my daughter's Audi TT to In'N'Out in Wednesbury yesterday morning...isn't that what Dads are for! It is ideally located just off the M6 Motorway. I regularly use this service centre and usually wait while the work is done. On this occasion I chose to return later that afternoon as I was told the Full Service and MOT ( great value at £188) would take between 2.5 and 3 hours. Returning from a meeting in Oxford I had a nightmare journey delayed by accidents on the M40, breakdowns on the M42 and rush hour traffic on the M6. I was worried that the garage might be closed as my Driver estimated our arrival at 5.30pm... closing time. I rang ahead and they waited for me to arrive late, as expected, at 5.50pm. Great Service!
Customer in West Midlands Posted on 22/08/2019 , work completed 21/08/2019
MOT with correcting work
Customer Service
Quality
Value
Good centre with friendly staff, free coffee, WiFi. Explained problems with my campervan brakes so I could understand and what options there were.
Mike Peters Posted on 08/08/2019 , work completed 06/08/2019
Re-gas
Customer Service
Quality
Value
I found them on "Who Can Fix My Car" website. They were the cheapest but also had completed the most Re-gassing out of the competitors. When I rang them the re-gas m/c was out of order - but, even so, I decided to hang on for 3wks. When I arrived in their reception they were extremely helpful, interested in what i had to say and very courteous. I was offered free tea/coffee etc in the waiting room. I as told the job would take about an hour. It did take an hour and the guys at the Wednesbury branch were fantastic. So much so, I've booked with them to change my brake pads and tyres AND booked my full service 2020. Nice one guys!!!
Customer in West Midlands Posted on 14/05/2019 , work completed 11/05/2019
Annual Service and MOT.
Customer Service
Quality
Value
I have used In&Out several times and have always been pleased with the attitude and professionalism of the reception staff and mechanics. As a lady retiree I have been treated with courtesy, processes are explained if I request further information. I take advantage of the waiting lounge while I wait for the work to be done, this has always been well equipped and clean. This time however, I was disappointed to find the drink /sink area to be in need of a good clean and some of the seats to be in need of brushing/ vacuuming. Additionally, the available toilet needed a good clean, especially both sides of the toilet seat which was badly stained. It is a shame that this is my only complaint, I have always been pleased with the mechanical skill and customer care aspect of the In&Out service, I was not expecting hygiene to be a problem!
Customer in West Midlands Posted on 16/04/2019 , work completed 15/04/2019
Oil filter change
Customer Service
Quality
Value
Good job done always been there very popular place nice waiting room coffee making facilities free to use toilets radio magazine to read and listen to and a car park
Customer in West Midlands Posted on 16/04/2019 , work completed 13/04/2019
Great Work & Very Quick
Customer Service
Quality
Value
Had new front pads and discs fitted to my Range Rover Evoque, work carried out very quickly and to a very high standard.
Customer in Staffordshire Posted on 04/04/2019 , work completed 03/04/2019
The trader replied (on 10/04/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Hannah.
Excellent service
Customer Service
Quality
Value
Took my car for an MOT they identified the problems and corrected them straight away. Very good.
Customer in West Midlands Posted on 20/03/2019 , work completed 19/03/2019
The trader replied (on 10/04/2019)
Hi, thank you for taking your time to share your experience with us. We are delighted to hear you had positive visit after your recent booking at IN'n'OUT Autocentres! Thanks, Dave.
MOT
Customer Service
Quality
Value
Very reliable, book a slot & it’s done within the hour. Free retest if it fails the MOT. Great customer service & never try to rip you off with fake jobs.
Customer in West Midlands Posted on 13/03/2019 , work completed 04/03/2019
The trader replied (on 10/04/2019)
Hi, thank you for this positive review, we really appreciate your great feedback. We're happy to have delivered a quality level of service and customer satisfaction. Thanks, Roxanne.
Great
Customer Service
Quality
Value
Quick, simple and friendly service. Car failed on 1st MOT, but I got the work done, and was re-tested within 45 minutes, without needing to book another appointment. Thanks
Customer in West Midlands Posted on 18/02/2019 , work completed 13/02/2019
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Helpful and fast!
Customer Service
Quality
Value
I needed a tyre checking as it was losing pressure. I had so much to do but was really worried with all the journeys I had to do, I wanted to be safe. They saw my car right away and sorted the best value solution really quickly. I was back on my way really promptly. I was very pleased with the service and the friendly help I received.
Customer in West Midlands Posted on 04/01/2019 , work completed 15/12/2018
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
Great service received
Customer Service
Quality
Value
Great fast service prices are resonable. use now for mot and tyres staff are friendly and keep you updated on work that may need doing
Customer in West Midlands Posted on 02/12/2018 , work completed 01/12/2018
The trader replied (on 07/03/2019)
Hi, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
MoT
Customer Service
Quality
Value
I been using in and out for years from the moment they opened. Found the staff friendly reliable honest and always pleased with the work carried out, will use them for years to come.
Customer in West Midlands Posted on 18/11/2018 , work completed 12/11/2018
The trader replied (on 05/12/2018)
Hello, thank you for your positive review. We will be happy to pass along your comments to the centre team! Our autocentres strive to deliver an excellent customer experience and we are glad you found this to be the case during your visit. We look forward to welcoming you when you need us next! Regards, Louise.
Service and MOT
Customer Service
Quality
Value
Had an MOT and full service. Booking was really easy and good communication with email and text reminders. Customer service was excellent, with friendly staff who advised on work needing to be done and were very helpful. I will most certainly use Wednesbury IN 'n' OUT again.
Customer in West Midlands Posted on 17/11/2018 , work completed 16/11/2018
The trader replied (on 05/12/2018)
Hello, thank you for your positive review. We will be happy to pass along your comments to the centre team! Our autocentres strive to deliver an excellent customer experience and we are glad you found this to be the case during your visit. We look forward to welcoming you when you need us next! Regards, Louise.
Great work and very sufficient.
Customer Service
Quality
Value
I rang In 'n' Out due to a light showing on my dash. I was advised to take it down at my earliest convenience, so I went down after work and was seen to right away. Walked away very happy,would defiantly recommend,Thank you.
Laura_31 Posted on 13/11/2018 , work completed 13/11/2018
The trader replied (on 19/11/2018)
Hey Laura, thank you for taking your time to share your positive experience with us. We are delighted to hear you had a 5 star visit after your recent visit to IN'n'OUT Autocentres, we will pass this feedback onto the centre team & support office team. We are always grateful for recommendations to friends and family too! Thanks, David.
Definitely recommend!
Customer Service
Quality
Value
Had an MOT and full service. Booking online was really easy and good communication with email and text reminders. The customer service was excellent, with friendly staff who advised on work needing to be done and were very helpful. I will most certainly use Wednesbury IN 'n' OUT again.
FranFW Posted on 14/10/2018 , work completed 14/10/2018
The trader replied (on 17/10/2018)
Hi Fran, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & support office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Quick and efficient.
Customer Service
Quality
Value
Went in for a full service. Needed brake fluid changing and had my engine and fuel filters cleaned. Should have cost me a fair bit but thanks to their silver deal, I was able to save money. This deal also includes my MOT when it's due. Excellent customer service. Staff are always friendly and not patronising, which as a woman, is a bonus.
BeckyRH Posted on 29/09/2018 , work completed 29/09/2018
The trader replied (on 09/11/2018)
Dear Becky, thank you for your positive review. We will be happy to pass along your comments to the centre team! Our autocentres strive to deliver an excellent customer experience and we are glad you found this to be the case during your visit. We look forward to welcoming you when you need us next! Regards, Louise.
Great professional trusted clear services
Customer Service
Quality
Value
Air conditioning re-gas. Clear prices on reception. Organized staff and service . High quality replacement parts and oils . Viewing waiting room so you can watch your car service. Clean and comfortable place, clean and quiet waiting room Very highly recommended.
Dr Naseem Posted on 07/09/2018 , work completed 07/09/2018
The trader replied (on 11/09/2018)
Hi Dr Naseem, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Brilliant service
Customer Service
Quality
Value
Excellent customer service, booked in for full service and MOT. Agreed time started work, talked through what would be done and the time schedule, cannot fault the work done, explained at the end the advisories on the MOT and went through everything in detail what had been completed in the service, friendly staff, very clean environment and a lovely reception area to wait. Will definitely use again and recommend to friends and family.
Noaksey57 Posted on 21/07/2018 , work completed 21/07/2018
The trader replied (on 24/07/2018)
Hi Noaksey, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre team & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
MOT & Service
Customer Service
Quality
Value
Booked in for MOT & Service. work began on at the agreed time. Staff kept me informed of extra work needed during the service and carried out the work at a very reasonable cost. Very happy with staff and work carried out
kturnerfamily Posted on 11/04/2018 , work completed 11/04/2018
The trader replied (on 16/04/2018)
Dear Kturnerfamlily, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Great work and fast
Customer Service
Quality
Value
MOT deal was fantastic, good value for money. I booked a Saturday appointment at short notice as i left my MOT late. In n out understood the urgency and made every attempt to meet my renewal date. Great work carried and answered all my queries.
Sbegum Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 16/04/2018)
Dear Sbegum, thank you for taking your time to share your positive experience with us. We are delighted to hear you enjoyed your recent visit to IN'n'OUT Autocentres and we will pass this onto the centre & head office team. We are always grateful for recommendations to friends and family too! The IN’n’OUT Team.
Speedy hassle free MOT at In'n'Out, Wednesbury.
Customer Service
Quality
Value
Had the Porsche in for an MOT at In'n'Out Wednesbury yesterday (16/11/17). Booking in over the phone was efficient. The car was admitted immediately on arrival. The work was carried out quickly and efficiently whilst I waited. The advisories were carefully explained by the manager. There was no hard sell of other products or services. All for a cheaper price than all the competition. They now look after all my family's cars (Porsche, Audi, VW and Range Rover). What's not to like !!!
CHIMoore Posted on 17/11/2017 , work completed 17/11/2017
The trader replied (on 20/11/2017)
Hi CHIMoore, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Cost effective
Customer Service
Quality
Value
Initial thoughts not so friendly as staff on desk was talking to each other. One rep appeared to have a challenging telephone call and didn't seem to care that a customer was present. A smile at start would have been nice. However on my return to collect the car ( which was done within the estimated time) the rep took time to explain the service and I appreciated that I was not charged the original quote because they did not need to remove my wheels to check the breaks. I appreciate their honesty as perhaps not all services would have. I have the stamp in my service record book and receipts for record. I would use in and out again as cost effective.
Joyce Rose Posted on 17/10/2017 , work completed 17/10/2017
The trader replied (on 17/10/2017)
Hi Joyce, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Always thorough, clean and quick
Customer Service
Quality
Value
Have used Wednesbury depot since 2011 for my Mitsubishi ASX, servicing my car from new. I have now done 100,000 miles and the car is running as good as it was in 2011. Genuine manufacturer approved parts used and I always insist on synthetic oil. Only ever had one complaint, they forgot to replace the oil cap in the engine after one service. They dealt with this issue professionally and quickly, steam cleaning the engine and replacing the oil again, all free of charge. For servicing and MOT's you will be hard pressed to find a better deal than in 'n' out Wednesbury. Free hot chocolate, free wifi and you can see them servicing the car while you wait, no brainer really
ade1966 Posted on 09/10/2017 , work completed 09/10/2017
The trader replied (on 10/10/2017)
Hi Ade1966, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Full service
Customer Service
Quality
Value
Trader was friendly and did a thorough job on the vehicle. My first visit will not be my last, great service and quick turnaround.
Shena Posted on 27/09/2017 , work completed 27/09/2017
The trader replied (on 29/09/2017)
Hi Shena, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Great work as always
Customer Service
Quality
Value
I have used In 'n' Out for five years. Always have MOT and service. Love the detailed report on my car, telling what is great and what is beginning to show signs of wear. Will continue to use them as everyone is very friendly and courteous and it's good to have a comfortable place to wait.
Davies Posted on 10/08/2017 , work completed 10/08/2017
The trader replied (on 21/08/2017)
Hi Davies, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Fab service
Customer Service
Quality
Value
Have my car serviced n mot every year. Always professional and trustworthy. Fixed my seatbelt that Mercedes wanted to charge a ridiculous amount for as well. Friendly helpful staff.
Which? Trusted Traders Consumer Posted on 24/05/2017 , work completed 24/05/2017
The trader replied (on 25/05/2017)
Hi, Thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again! :)
Friendly and Great Service
Customer Service
Quality
Value
I'd booked an appointment to have my tyres changed though BlackCircles.com, which they did quickly and talked me through what I needed to know. I also needed to get my car serviced and hesitantly asked if they could squeeze me in on the same day, which they were more than happy to do. I then later came back that day to have my car serviced, which they did quickly and talked me through what I needed replacing quoting me prices up front, so I could agree to the changes or decline. Great guys, I'll definitely be back!
AlexGBarr Posted on 30/03/2017 , work completed 30/03/2017
The trader replied (on 31/03/2017)
Hi Alex, your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
Excellent Professional
Customer Service
Quality
Value
I have been using the In and Out services for my MOT and Service of my car/s for some years and I cannot fault their work and professionalism. The prices charged are competitive and the staff are cheerful and extremely pleasant. I can recommend this company without any reservations.
Angela Posted on 01/03/2017 , work completed 01/03/2017
The trader replied (on 02/03/2017)
Hi Angela, thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)