E Series Merc Service plus MOT
First time at In/Out and will definitely be going again. The car was serviced and MOT'd in accordance with the times given to me and completed to a high standard. Fantastic value for money and I could easily watch what they were doing to the car if I wished from their customer area. Best value service and MOT ever; many thanks to Wayne and the boys.
Customer in West Midlands
Posted on 15/01/2020
, work completed 14/01/2020
Recommended
Recommend 5*
Car failed MOT, needed quite a lot of work. Issues explained clearly and the cost implications and options to spread the cost if necessary. Work completed well within time stated. Will definitely use them again. On a personal note I do wish they opened at 7.30am instead of 8.30am All the staff were clean, presentable and very pleasant.
Customer in West Midlands
Posted on 17/10/2019
, work completed 16/10/2019
Recommended
Great service & value for money
Booked in on package deal as needed to get 2 x MOT & full service. Great value for money, but more importantly it is the best customer service I have ever received at any garage. Nothing was too much trouble. Big shout out to Wayne who was fantastic and went above and beyond. So pleased I found them and have already started recommending them to friends/family.
Customer in West Midlands
Posted on 15/10/2019
, work completed 15/10/2019
Recommended
More Great Service From In'N'Out
I took my daughter's Audi TT to In'N'Out in Wednesbury yesterday morning...isn't that what Dads are for! It is ideally located just off the M6 Motorway. I regularly use this service centre and usually wait while the work is done. On this occasion I chose to return later that afternoon as I was told the Full Service and MOT ( great value at £188) would take between 2.5 and 3 hours. Returning from a meeting in Oxford I had a nightmare journey delayed by accidents on the M40, breakdowns on the M42 and rush hour traffic on the M6. I was worried that the garage might be closed as my Driver estimated our arrival at 5.30pm... closing time. I rang ahead and they waited for me to arrive late, as expected, at 5.50pm. Great Service!
Customer in West Midlands
Posted on 22/08/2019
, work completed 21/08/2019
Recommended
MOT with correcting work
Good centre with friendly staff, free coffee, WiFi. Explained problems with my campervan brakes so I could understand and what options there were.
Mike Peters
Posted on 08/08/2019
, work completed 06/08/2019
Recommended
Re-gas
I found them on "Who Can Fix My Car" website. They were the cheapest but also had completed the most Re-gassing out of the competitors. When I rang them the re-gas m/c was out of order - but, even so, I decided to hang on for 3wks. When I arrived in their reception they were extremely helpful, interested in what i had to say and very courteous. I was offered free tea/coffee etc in the waiting room. I as told the job would take about an hour. It did take an hour and the guys at the Wednesbury branch were fantastic. So much so, I've booked with them to change my brake pads and tyres AND booked my full service 2020. Nice one guys!!!
Customer in West Midlands
Posted on 14/05/2019
, work completed 11/05/2019
Recommended
Annual Service and MOT.
I have used In&Out several times and have always been pleased with the attitude and professionalism of the reception staff and mechanics. As a lady retiree I have been treated with courtesy, processes are explained if I request further information. I take advantage of the waiting lounge while I wait for the work to be done, this has always been well equipped and clean. This time however, I was disappointed to find the drink /sink area to be in need of a good clean and some of the seats to be in need of brushing/ vacuuming. Additionally, the available toilet needed a good clean, especially both sides of the toilet seat which was badly stained. It is a shame that this is my only complaint, I have always been pleased with the mechanical skill and customer care aspect of the In&Out service, I was not expecting hygiene to be a problem!
Customer in West Midlands
Posted on 16/04/2019
, work completed 15/04/2019
Recommended
Oil filter change
Good job done always been there very popular place nice waiting room coffee making facilities free to use toilets radio magazine to read and listen to and a car park
Customer in West Midlands
Posted on 16/04/2019
, work completed 13/04/2019
Recommended
Great Work & Very Quick
Had new front pads and discs fitted to my Range Rover Evoque, work carried out very quickly and to a very high standard.
Customer in Staffordshire
Posted on 04/04/2019
, work completed 03/04/2019
Recommended
Excellent service
Took my car for an MOT they identified the problems and corrected them straight away. Very good.
Customer in West Midlands
Posted on 20/03/2019
, work completed 19/03/2019
Recommended
MOT
Very reliable, book a slot & it’s done within the hour. Free retest if it fails the MOT. Great customer service & never try to rip you off with fake jobs.
Customer in West Midlands
Posted on 13/03/2019
, work completed 04/03/2019
Recommended
Great
Quick, simple and friendly service. Car failed on 1st MOT, but I got the work done, and was re-tested within 45 minutes, without needing to book another appointment. Thanks
Customer in West Midlands
Posted on 18/02/2019
, work completed 13/02/2019
Recommended
Helpful and fast!
I needed a tyre checking as it was losing pressure. I had so much to do but was really worried with all the journeys I had to do, I wanted to be safe. They saw my car right away and sorted the best value solution really quickly. I was back on my way really promptly. I was very pleased with the service and the friendly help I received.
Customer in West Midlands
Posted on 04/01/2019
, work completed 15/12/2018
Recommended
Great service received
Great fast service prices are resonable. use now for mot and tyres staff are friendly and keep you updated on work that may need doing
Customer in West Midlands
Posted on 02/12/2018
, work completed 01/12/2018
Recommended
MoT
I been using in and out for years from the moment they opened. Found the staff friendly reliable honest and always pleased with the work carried out, will use them for years to come.
Customer in West Midlands
Posted on 18/11/2018
, work completed 12/11/2018
Recommended
Service and MOT
Had an MOT and full service. Booking was really easy and good communication with email and text reminders. Customer service was excellent, with friendly staff who advised on work needing to be done and were very helpful. I will most certainly use Wednesbury IN 'n' OUT again.
Customer in West Midlands
Posted on 17/11/2018
, work completed 16/11/2018
Recommended
Great work and very sufficient.
I rang In 'n' Out due to a light showing on my dash. I was advised to take it down at my earliest convenience, so I went down after work and was seen to right away. Walked away very happy,would defiantly recommend,Thank you.
Laura_31
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Definitely recommend!
Had an MOT and full service. Booking online was really easy and good communication with email and text reminders. The customer service was excellent, with friendly staff who advised on work needing to be done and were very helpful. I will most certainly use Wednesbury IN 'n' OUT again.
FranFW
Posted on 14/10/2018
, work completed 14/10/2018
Recommended
Quick and efficient.
Went in for a full service. Needed brake fluid changing and had my engine and fuel filters cleaned. Should have cost me a fair bit but thanks to their silver deal, I was able to save money. This deal also includes my MOT when it's due. Excellent customer service. Staff are always friendly and not patronising, which as a woman, is a bonus.
BeckyRH
Posted on 29/09/2018
, work completed 29/09/2018
Recommended
Great professional trusted clear services
Air conditioning re-gas. Clear prices on reception. Organized staff and service . High quality replacement parts and oils . Viewing waiting room so you can watch your car service. Clean and comfortable place, clean and quiet waiting room Very highly recommended.
Dr Naseem
Posted on 07/09/2018
, work completed 07/09/2018
Recommended
Brilliant service
Excellent customer service, booked in for full service and MOT. Agreed time started work, talked through what would be done and the time schedule, cannot fault the work done, explained at the end the advisories on the MOT and went through everything in detail what had been completed in the service, friendly staff, very clean environment and a lovely reception area to wait. Will definitely use again and recommend to friends and family.
Noaksey57
Posted on 21/07/2018
, work completed 21/07/2018
Recommended
MOT & Service
Booked in for MOT & Service. work began on at the agreed time. Staff kept me informed of extra work needed during the service and carried out the work at a very reasonable cost. Very happy with staff and work carried out
kturnerfamily
Posted on 11/04/2018
, work completed 11/04/2018
Recommended
Great work and fast
MOT deal was fantastic, good value for money. I booked a Saturday appointment at short notice as i left my MOT late. In n out understood the urgency and made every attempt to meet my renewal date. Great work carried and answered all my queries.
Sbegum
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Speedy hassle free MOT at In'n'Out, Wednesbury.
Had the Porsche in for an MOT at In'n'Out Wednesbury yesterday (16/11/17). Booking in over the phone was efficient. The car was admitted immediately on arrival. The work was carried out quickly and efficiently whilst I waited. The advisories were carefully explained by the manager. There was no hard sell of other products or services. All for a cheaper price than all the competition. They now look after all my family's cars (Porsche, Audi, VW and Range Rover). What's not to like !!!
CHIMoore
Posted on 17/11/2017
, work completed 17/11/2017
Recommended
Cost effective
Initial thoughts not so friendly as staff on desk was talking to each other. One rep appeared to have a challenging telephone call and didn't seem to care that a customer was present. A smile at start would have been nice. However on my return to collect the car ( which was done within the estimated time) the rep took time to explain the service and I appreciated that I was not charged the original quote because they did not need to remove my wheels to check the breaks. I appreciate their honesty as perhaps not all services would have. I have the stamp in my service record book and receipts for record. I would use in and out again as cost effective.
Joyce Rose
Posted on 17/10/2017
, work completed 17/10/2017
Recommended
Always thorough, clean and quick
Have used Wednesbury depot since 2011 for my Mitsubishi ASX, servicing my car from new. I have now done 100,000 miles and the car is running as good as it was in 2011. Genuine manufacturer approved parts used and I always insist on synthetic oil. Only ever had one complaint, they forgot to replace the oil cap in the engine after one service. They dealt with this issue professionally and quickly, steam cleaning the engine and replacing the oil again, all free of charge. For servicing and MOT's you will be hard pressed to find a better deal than in 'n' out Wednesbury. Free hot chocolate, free wifi and you can see them servicing the car while you wait, no brainer really
ade1966
Posted on 09/10/2017
, work completed 09/10/2017
Recommended
Full service
Trader was friendly and did a thorough job on the vehicle. My first visit will not be my last, great service and quick turnaround.
Shena
Posted on 27/09/2017
, work completed 27/09/2017
Recommended
Great work as always
I have used In 'n' Out for five years. Always have MOT and service. Love the detailed report on my car, telling what is great and what is beginning to show signs of wear. Will continue to use them as everyone is very friendly and courteous and it's good to have a comfortable place to wait.
Davies
Posted on 10/08/2017
, work completed 10/08/2017
Recommended
Fab service
Have my car serviced n mot every year. Always professional and trustworthy. Fixed my seatbelt that Mercedes wanted to charge a ridiculous amount for as well. Friendly helpful staff.
Which? Trusted Traders Consumer
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Friendly and Great Service
I'd booked an appointment to have my tyres changed though BlackCircles.com, which they did quickly and talked me through what I needed to know. I also needed to get my car serviced and hesitantly asked if they could squeeze me in on the same day, which they were more than happy to do. I then later came back that day to have my car serviced, which they did quickly and talked me through what I needed replacing quoting me prices up front, so I could agree to the changes or decline. Great guys, I'll definitely be back!
AlexGBarr
Posted on 30/03/2017
, work completed 30/03/2017
Recommended
Excellent Professional
I have been using the In and Out services for my MOT and Service of my car/s for some years and I cannot fault their work and professionalism. The prices charged are competitive and the staff are cheerful and extremely pleasant. I can recommend this company without any reservations.
Angela
Posted on 01/03/2017
, work completed 01/03/2017
Recommended