IN'n'OUT Autocentres Wigan

I had an issue with my car’s engine tray, it got knocked loose and was starting to hang down. I called In 'n' Out in Wigan in the morning, and they told me to swing by in the early afternoon for a look. When I arrived, I was ready for a long wait but as soon as I parked, the manager was waiting, took my keys, and got the car on the ramp. The whole thing took maybe ten minutes. I was half-expecting them to suggest a new tray, but instead, they just reattached the old one. And since it was a quick job, they did it for free! I was blown away. I’ve used them before, but this experience really sealed the deal for me. I’ll definitely be coming back in the future. I don’t usually write reviews, but today’s experience was so positive I had to share.

Excellent service and was done really quickly and efficiently Staff are friendly and helpful. Will definitely be recommending.

I am an RAC member and get a free MOT voucher if you book into one of their recommended garages. This is the closest one to me. I booked an appointment through the RACs website and got a confirmation email but was not sent a time. I rang and spoke to the garage who said it hadn’t been confirmed by In and Out so I had to rebook it again. I did this, having to take a second day off work to accommodate their error only to be told they are refusing to do the MOT due to a small amount of dog hair and paw prints on the back seat and a pram in the boot. I work with dogs and this shouldn't stop them from doing anything to the seatbelts. They were unhelpful and rude. As I left, the gentleman responsible was in the car park and was rudely muttering words directed at me under his breath. They wasted my time. They advertise that they will do an MOT under RAC but clearly that’s not true. Avoid them.

Stay well away, took my sons car that had bought for £2.8k in January, had a two clear MOT's last year 2nd one in December 2023. Had issue with brake fluid leaking and AA's recommended garage, they itemised the following things that needed doing; Urgent Notes GOOD AFTERNOON, WE CURRENTLY HAVE YOUR VEHICLE WITH US TODAY FOR VHC AND DIAGNOSTIC CHECK.THE FOLLOWING ITEMS REQUIRES ATTENTION. - FRONT TO REAR BRAKE PIPES. (MISTING/ STARTING TO LEAK) £220 - BOTH REAR WHEEL CYLINDERS AND SHOE FITTING KITS. £280.78 - FULL EXHAUST IS HEAVILY CORRODED (HIGH RISK OF FORMING HOLES) £406.71 - BRAKE FLUID REQUIRED. £45 - BOTH FRONT LOWER ARMS BUSHES HEAVILY WORN, CAUSING EXCESSIVE PLAY OR MOVEMENT. £539.98 - WHEEL ALIGNMENT. £50 - BOTH REAR TYRES WORN CLOSE TO LEGAL LIMIT/ HEAVILY CRACKING AND PERISHED. 14 YEARS OLD. £59.70 EACH TYRE - BOTH REAR SPRINGS HEAVILY CORRODED. £381 - REAR AXLE CORRODED. *** DIAGNOSTIC CHECK, FAULT CODE FOR VARIABLE TIMING SOLENOID. WE CAN NOT GET PART FOR PRICE. *** Total £2,042.87 Asked about their labour rates and was told at first I don't know, then I said can you find out, the guy returned saying their labour rate is £111 + VAT per hour, which means they want £133.20 per hour labour! Took to another garage and was told none of the other bits needed doing urgently and wouldn't fail an MOT for, yet told by In'And'Out things could snap at any minute!

I rang in and out Wigan branch after being recommended them through the warranty on my car. The engine light had come on my car and the engine was over heating. I rang them around 9am in the morning and they told me to bring the car in at 11.30am that same day. All the staff were very professional and explained exactly what they would be doing to my car. I left my car with them and got a phone call the very next day at around 10am to say the work had been completed. All the work was completed exactly how they explained. Very impressed with the service at the Wigan branch and will definitely be using them again.

They offer great service. Saeed the manager at the centre is very helpful and thorough in his explanation of my vehicle, likewise all other staff are very friendly too. All great service from beginning. Can check the staff working through the window so I know how my vehicle is behind dealt with. Professional service indeed.

Welcomed by Ste on reception very efficient knew who I was as I walked through the door. Told it would take 2 hours or so it was ready just on 2 hours. Service check list as comprehensive as main dealer all carried out with just a minor advisory about front discs slightly lipped. Service indicator reset, service book stamped, invoice and service check list all provided. MoT passed without any advisories. Top quality service, professional outfit and an unbelievable price that saved me just over £200 v's Renault dealership for same job!! Used www.whocanfixmycar.com to find best location and price will definitely use again.

Had 4 new tyres fitted. Excellent,friendly, efficient service. Fully explained a problem with one of the tyre pressure transmitters AND adjusted my handbrake inclusive of job. 100% recommend.

I have been to them twice in a week or so for puncture repairs. Very efficient service done in 30 mins and charges where good.Highly recommend.The manager is certainly hands on. He knows his stuff.