Had a problem with the front bumper
Due to high curbstones in front of you when parking, it has pulled down a rubber stop fitted under the front bumper. I took my car to the Spalding branch and they repaired it straight away and when I asked how much they said no charge. In this day and age what a great service. Thank you
Roy in Lincolnshire
Posted on 01/05/2021
(Reviewer did not use service)
Recommended
friendly, professional and value for money
I have been using IN'n'OUT Spalding for a while now and they have never let me down - although this was just an MOT this time, the customer service was impeccable, work completed in the time suggested and the staff, as always, very friendly and professional - Tom @ Spalding runs an efficient and well organised business which is always value for money in a competitive environment and I highly recommend.
Customer in Lincolnshire
Posted on 21/03/2021
, work completed 20/03/2021
Recommended
MOT repair
Took my car in to have exhaust pipe changed and a suspension bar replaced and a re-MOT. Took car in at 8:30 and had back within 2 hours as stated to me. Very satisfied and job well done gents.
Customer in Lincolnshire
Posted on 10/08/2019
, work completed 09/08/2019
Recommended
Full service + Front brake pad replacement - Experience
I booked my car in to have a full service on Friday 12th July along with having the front brake pads replaced as it was an advisory on my recent MOT. The car was booked in for 3pm, however I said if they were happy to I will drop the car in earlier in case they can fit it in somewhere and to call me once the work is completed and I will come and pay the balance and collect the car. I dropped the car off for around 11am and awaited a call to say it was ready to be collected. I received the phone call just before 5pm asking if I wanted to leave the car over night and collect in the morning, I said I will come and collect it before they shut at 5.30pm as I needed to use the car over the weekend. Once I received the car after settling the balance of just under £300.00, I took it home and went to change the air filter back to a performance panel filter I use and realised the air filter in the car was the exact same filter prior to the service. I phoned Saturday to explain the situation and the manager phoned me in the afternoon to apologise that when they ordered the filter the incorrect filter arrived and someone should have informed me of this on collection. All I have been offered as an apology is to take the car back to get the correct/new air filter fitted which would then mean me driving 12 miles each way. However the concern I have is, how do I even know a service was completed if this for example was not changed? Very unhappy and will not recommend or use them again.
Customer in Lincolnshire
Posted on 18/07/2019
, work completed 13/07/2019
Great work and quite fast
in for catalytic converter test and charge of aircon unit. All done in 1.5 hours. Very professional and courteous. I would recommend this trader to anyone.
Customer in Lincolnshire
Posted on 09/07/2019
, work completed 08/07/2019
Recommended
MOT
My car has failed the MOT on 29th May due to brake pads being less than 1.5mm thick Nearside Rear. I was offered a replacement of my brake pads for £94.00 (by IN'n'OUT). At first I agreed and booked an appointment. Than I called my garage that does all the repairs for me and next day I have been told that my rear pads are 6mm thick, front pads 7mm thick. So they didn't need replacing, but if they would, it would cost me £45-50 - so half the price. On 30th May I went back to IN'n'OUT for re-test and there was nothing wrong with my break pads. They apologised but couldn't explain it. I supposed to get a phone call next day due to the man who tested my car was off on that day and back next day but I heard nothing back. Very disappointing.
Customer in Lincolnshire
Posted on 04/06/2019
, work completed 29/05/2019
Mot
Great service from start to finish always better when car passes will use again and recommend to friends and family
Customer in Lincolnshire
Posted on 26/05/2019
, work completed 25/05/2019
Recommended
Service and mot
Had a service and mot done, fast, efficient, friendly and not too expensive. Did what they had to do, nothing unexpected, nothing hidden. Excellent job. Easy to book, sent me a reminder. Recommended.
Mick Lowe
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Professional
Have used IN’n’OUT twice now for service and mot. I made a mistake with the mot date so didn’t turn up even though they reminded me! Their response to me was brilliant, they rebooked without any recrimination. They are very professional, fast but thorough and gave good advice. I would definitely use them again in the future. Can’t fault them.
Janet Naffine
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Fantastic service at a competitive price
I have been to this garage a few times but not for reoccurring issues, I had a major fault on my suspension to which no other garage could assist, spoke to Rob at in 'n' out, booked me on the day which was a Saturday and ordered the parts and fixed it at amazing price, I've never had such great customer service. Fantastic all round.
John Search
Posted on 02/05/2018
, work completed 02/05/2018
Recommended
Almost Does What It Says On The Tin.
Surprised that a 'full service' does not include spark plugs and fuel filters, so, not really that cheap.
Patrick
Posted on 07/03/2018
, work completed 07/03/2018
Recommended
Great service
Called in with a question about a steering concern. I had an appointment the next day, checked and fluid topped up and told to call if any further issue's which there have not been. Great job guys and very friendly.
trevorc
Posted on 26/02/2018
, work completed 26/02/2018
Recommended
Brilliant job - very professional
We have used this trader on several occasions, each time they have met our needs with politeness and professionalism.
Christopher, Lincolnshire
Posted on 27/01/2018
, work completed 27/01/2018
Recommended
Fast but not furious
Quick to identify the problem and organise a solution. Then quick to book in to be repaired thank you.
Cougar Claws
Posted on 26/10/2017
, work completed 26/10/2017
Recommended
Fantastic service
Excellent customer service; friendly and informative. Helped fix an ongoing issue with very quick turn around. Would definitely recommend them to others.
Rebecca, Lincolnshire
Posted on 03/10/2017
, work completed 03/10/2017
Recommended
Perfect service
After having an MOT with IN n OUT at the beginning of the year & finding their service to be of a high standard, I had no doubts they would be able to solve a recent problem I was having with my car after hitting a kerb. Again I found their service to be fast, efficient & honest. They fixed my car with no issues at all. I highly recommend the Spalding branch to all my friends & family.
Rhiannon, Lincolnshire
Posted on 03/10/2017
, work completed 03/10/2017
Recommended
Overall brilliant
Excellent service friendly and efficient with affordable prices and discounts
Diane.R
Posted on 02/07/2017
, work completed 02/07/2017
Recommended
Prompt and Professional
More than pleased with the service we were given. They were very professional, nothing too much trouble.
Christopher, Lincolnshire
Posted on 30/05/2017
, work completed 30/05/2017
Recommended
Good Service
Took advantage of their opening offer on MOT and full service. It took a little longer than I would have liked but overall I have no complaints. The customer service was excellent, very friendly and facilities while we waited were good.
Teejay
Posted on 13/05/2017
, work completed 13/05/2017
Recommended
Great work
I have used In and Out twice now and have found them to be extremely helpful having facilities while you wait helps as well They are professional and will take the time to explain and queries you may have Will recommend to friends and family
Sarah1988
Posted on 26/04/2017
, work completed 26/04/2017
Recommended
Very good service, helpful and kept me informed
Brought my Campervan in for an MOT, reception asked me if I wanted the fuel protect product (don't normally bother with promotions) but this product does what it says. J Bradshaw did the mot very helpful and honest. Felt well looked after and enjoyed making use of the facilities. All staff very helpful and honest, would highly recommend.
257034
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Well pleased, safe for another year
Well pleased with the work they did on my 10 year old Toyota.
Roy, Lincolnshire
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Brilliant
Booked my car for a mot and service needed work doing which was done the same day. They kept me informed and when given the price for parts it included vat and labour. Really clean workshop and viewing area so you can see exactly what's going on. Will definitely be returning fantastic job guys A+
Lesley Smith
Posted on 26/02/2017
, work completed 26/02/2017
Recommended
Good job - no fuss
Easy, professional, friendly, comfortable surroundings.
Steve, Lincolnshire
Posted on 20/02/2017
, work completed 20/02/2017
Recommended