Endorsed by Which?

Insomnia IT Systems

5.0

62 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

My name is Mark Evans, I am the owner of Insomnia I.T. Systems and I am a fully qualified, fully insured, and a highly experienced I.T. technician. I started my business in 2001 and it has grown every year. I remain a sole trader so I can provide the one to one service so many customers prefer.

I deal with home users to multi-million pound turn over companies, and I have gained an impeccable reputation from the many years of being established. I have become a Which? Trusted Trader as I consider it a privilege to be vetted to a high standard which reassures customers that the business I have built from scratch is a trust worthy company that you feel comfortable inviting into your home or business to repair your I.T. equipment. I am also a proud member of the Derbyshire County Council Trusted Trader Scheme with 100% positive feedback.

What we do

  • Computer Repairs

    • PC Repairs
    • Virus and malware removal
    • Data recovery
    • Wireless networking
    • Laptop repair
  • More Services

    • networking
    • virus removal
    • websites
    • laptop screen repairs.

Customer reviews

Why you can trust these reviews

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5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
So glad I contacted Mark
Customer Service
Quality
Value
I'm not the worlds best with IT and spotted Marks sign written van whilst driving. He came to my home to look at the problems I was having with my laptop, he was punctual and very polite. Mark patiently explained the problem in a way I could understand and showed me what was wrong. He carried out a temporary fix and explained I would soon need a new laptop. Although he could supply a new one he explained to me what I should look for and at my request sent me a quote for him to supply one. The price and specification he quoted was very good compared with high street retailers and so I bought one from him - so glad I did. He delivered the new one and swapped all my information off the old one so I was ready to go as well as explaining the aftercare service I would receive. I would have no hesitation in recommending Mark as he is professional, honest, friendly and obviously very competent at what he does - simply brilliant service.
Customer in Derbyshire Posted on 27/11/2023 , work completed 27/11/2023
Another problem sorted!
Customer Service
Quality
Value
Mark solves all my problems - always ready to help in any way. Wouldn't know what to do without him!
Customer in Derbyshire Posted on 13/06/2023 , work completed 12/06/2023
Prompt, fast and able to diagnose quickly my computer problem
Customer Service
Quality
Value
This is not the first time I have used this service. Mark is extremely knowledgeable having been in this business for many years. He was prompt and fast and able to resolve the issues I had with my Computer. He was very helpful by explaining in lay man terms just what the problem was and how he had solved it. He charged a very fair price and I would not hesitate in recommending to anyone who has issues with their computer.
Customer in Derbyshire Posted on 30/01/2023 , work completed 30/01/2023
Professional and Knowledgeable
Customer Service
Quality
Value
Mark custom built our tower to our requirements, installed it and services it annually. We feel his fees are good value for money. We find Mark to be very professional, knowledgeable, friendly and very helpful with anything IT related. It is always a pleasure to have Mark visit us and we look forward to his annual service visits. We highly recommend his services.
Customer in Derbyshire Posted on 21/01/2023 , work completed 17/01/2023
First class service from a great guy!
Customer Service
Quality
Value
Mark custom built a new computer for me to meet my specific needs. He installed it and transferred all my files and software and solved a number of follow up issues for me. Mark was a real pleasure to deal with. He stuck to his original quotation which was extremely good value and there were no follow up charges. I cannot recommend him highly enough.
Customer in Derbyshire Posted on 03/07/2022 , work completed 20/06/2022
Last legs PC
Customer Service
Quality
Value
My old desk top PC was on it's last legs had just about run out of memory. Looking for some one to trust to get me back working is a challenge at times. Thankfully after reading reviews chose Mark. He was punctual, friendly, knowledgeable and very easy to talk to. We agreed a way forward and he built me a new PC to my requirements. Delivered it on time transferred the data from my dead computer to the new one in my home. I have a very old Microsoft window program which I still use but is no longer supported by Microsoft. He managed to load it for me and I'm now working with Windows 11. Brilliant !!! The cost was very competitive and I have exactly what I need. Great -- many thanks very happy
Customer in Derbyshire Posted on 26/04/2022 , work completed 21/04/2022
Mark came to sort out a number of problems for a desktop we bought in 2014. He was bang on time took the computer away and returned it to "as new"
Customer Service
Quality
Value
Excellent 5 star service and his skill and diagnostics was first class! we had condemned the desktop but he fixed it for a very reasonable price and at least one third of the cost of a replacement. We are so impressed we have signed up for his tech support and can sleep at night knowing he is a phone call away from helping us and responds within the hour to help!
Customer in Nottinghamshire Posted on 24/03/2022 , work completed 23/03/2022
Reliable and helpful
Customer Service
Quality
Value
Very reliable, comes when he said and on time. Talks through what is needed and explains why and answers any questions, helped me with a VAT problem. I would definitely recommend Mark to anybody.
Customer in Derbyshire Posted on 21/03/2022 , work completed 16/03/2022
Top value, work and speed
Customer Service
Quality
Value
This was just the latest job Mark has done for me over the last number of years. Essentially as parts failed or needed an upgrade Mark has done the work such that other than one drive and the power it's a whole new system! He is quick to respond, knows his business, gets on with it as fast as you can in the current parts climate and how anybody can give less than 5*'s for value is beyond me. I can usually find fault but not here, recommended!! The reviews speak for themselves
Customer in South Yorkshire Posted on 03/02/2022 , work completed 03/02/2022
Excellent
Customer Service
Quality
Value
Mark is the go to guy for computer problems both fixing them and helping with problems using a them. He came to our home to help with a problem and ended up showing us how to edit PDF files, Tag our Photos and connected our fitness watches up to the computer and several other things. As you may guess we are older users and Mark was very patient, nothing to much trouble. Would recommend him to anyone who needs help with anything to do with computers
Angela in Derbyshire Posted on 20/09/2021 , work completed 14/09/2021