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Endorsed by Which? Trusted Traders

Insomnia IT Systems

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5.0

53 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

My name is Mark Evans, I am the owner of Insomnia I.T. Systems and I am a fully qualified, fully insured, and a highly experienced I.T. technician. I started my business in 2001 and it has grown every year. I remain a sole trader so I can provide the one to one service so many customers prefer.

I deal with home users to multi-million pound turn over companies, and I have gained an impeccable reputation from the many years of being established. I have become a Which? Trusted Trader as I consider it a privilege to be vetted to a high standard which reassures customers that the business I have built from scratch is a trust worthy company that you feel comfortable inviting into your home or business to repair your I.T. equipment. I am also a proud member of the Derbyshire County Council Trusted Trader Scheme with 100% positive feedback.

What we do

  • Computer Repairs

    • PC Repairs
    • Virus and malware removal
    • Data recovery
    • Wireless networking
    • Laptop repair
  • More Services

    • networking
    • virus removal
    • websites
    • laptop screen repairs.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
53 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent
Customer Service
Quality
Value
Mark is the go to guy for computer problems both fixing them and helping with problems using a them. He came to our home to help with a problem and ended up showing us how to edit PDF files, Tag our Photos and connected our fitness watches up to the computer and several other things. As you may guess we are older users and Mark was very patient, nothing to much trouble. Would recommend him to anyone who needs help with anything to do with computers
Angela in Derbyshire Posted on 20/09/2021 , work completed 14/09/2021
Computer Repair
Customer Service
Quality
Value
Sorted the problem quickly no fuss no mess. Fantastic job much appreciated. Top job.
Alan in Derbyshire Posted on 12/03/2021 , work completed 11/03/2021
A grand job done
Customer Service
Quality
Value
I needed a new computer but didn't know who to ask. I found Marks number in an old yellow pages and rang him. The whole experience has been wonderful. A new computer arrived within the week and Mark was so patient at explaining everything. He did everything that we asked and was a joy to have in our home. I would wholeheartedly recommend him to anyone.
Customer in Derbyshire Posted on 03/03/2021 , work completed 02/03/2021
Apple Mac repair
Customer Service
Quality
Value
I was very apprehensive choosing a technician to look at my Apple Mac which I had inadvertently wiped the hard drive completely just before Christmas, Had a real struggle to find a repairer in my immediate area, so looked on the internet and found Marks web sight. I did notice the ' Which ' accredited label on the page (which made me feel a little more comfortable ringing him). Mark agreed to visit me and arrived dead on time, was wearing full mask and protective gloves. I explained my problem in depth, He carried out a full assessment and then gave me the options open to me, I asked him to do an updated install and to sort the connection to one of my printers. He did a great job and I cannot speak highly enough about his attitude throughout the repairs, ( although I did say to him I would be happy to not see him again !!) I would not hesitate to use Mark again and now have a little more peace of mind if I ever need a computer repair again.
Customer in Nottinghamshire Posted on 13/01/2021 , work completed 21/01/2012
Friendly, efficient and patient
Customer Service
Quality
Value
I have used Mark several times now and have recommended his services to others who have also been very satisfied. I am not a confident IT user but have found Mark to be prompt, friendly, patient and very efficient. He always goes above and beyond what I have asked him to do. It is so reassuring to have him to call on when I encounter problems and I would not want to use anyone else.
Customer in Derbyshire Posted on 13/01/2021 , work completed 13/01/2021
Excellent service
Customer Service
Quality
Value
Mark is reliable and patient. He always replies to requests for help and nothing is too much trouble. After care is excellent.
Customer in South Yorkshire Posted on 08/10/2020 , work completed 07/10/2020
Fantastic service
Customer Service
Quality
Value
Mark is very professional in all aspects of his work. Mark is very friendly, courteous and knowledgeable, nothing too much trouble. The price agreed was the price we paid and also gave us a years guarantee for our new computer. Mark discussed the changes with the computer during the set up and left us a contact number and e.mail address if we had any problems. Choosing someone you have never met to work on personal information can be quite worrying, but I can honestly say that I would highly recommend Mark he is a true professional. Mark also used a face mask and social distanced whilst he was in our home. Thank you so much Mark
Customer in Derbyshire Posted on 27/08/2020 , work completed 27/08/2020
Outstanding service
Customer Service
Quality
Value
After cleaning my laptop following a scam incident, I asked Mark to build a desktop computer for me. The result was a state of the art computer which exceeded all my expectations. Mark is very skilled and knowledgeable and gives an excellent service. He is friendly and courteous as well. I won't be using anyone else for my IT needs in future
Customer in Derbyshire Posted on 25/08/2020 , work completed 25/08/2020
Nothing too much trouble
Customer Service
Quality
Value
For people who are not computer literate it is important to have someone to help when problems arise. Even more important someone like Mark who is very competent reliable and courteous. Mark solved our internet connection problem and also assisted our daughter. Nothing too much trouble.
Customer in Derbyshire Posted on 12/08/2020 , work completed 20/08/2010
Installation of new BT Hub and assessment of recent computer problems
Customer Service
Quality
Value
As ever, I was very pleased to benefit from Mark's expertise and his clear and friendly explanations. My problems were all resolved and most helpful advice was given. Mark's service over many years has been excellent: thorough, swift and always reliable. To which I should add that during the present time of pandemic his precautions and thoughtfulness are specially appreciated. I would have no hesitation in recommending him. Duncan Marlor, Hackney, Matlock.
Customer in Derbyshire Posted on 08/08/2020 , work completed 03/08/2020