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Trusted Traders

Insomnia IT Systems

Logo on white
Profile thumb insom123 r

5.0

34 Reviews

About

My name is Mark Evans, I am the owner of Insomnia I.T. Systems and I am a fully qualified, fully insured, and a highly experienced I.T. technician. I started my business in 2001 and it has grown every year. I remain a sole trader so I can provide the one to one service so many customers prefer.

I deal with home users to multi-million pound turn over companies, and I have gained an impeccable reputation from the many years of being established. I have become a Which? Trusted Trader as I consider it a privilege to be vetted to a high standard which reassures customers that the business I have built from scratch is a trust worthy company that you feel comfortable inviting into your home or business to repair your I.T. equipment. I am also a proud member of the Derbyshire County Council Trusted Trader Scheme with 100% positive feedback.

What we do

  • Computer Repairs

    • PC Repairs
    • Virus and malware removal
    • Data recovery
    • Wireless networking
    • Laptop repair
  • More Services

    • networking
    • virus removal
    • websites
    • laptop screen repairs.

Customer reviews

Reviews summary

5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Prompt & professional
Customer Service
Quality
Value
Mark set up my laptop. He was extremely helpful & professional. Explaining everything as he went along in plain understandable language. If I had a question he took time to answer well. It was done on schedule & budget & I can contact him anytime for further help & advice. The best trader by far that we've had for any job. Thank you.
Shirley, Derbyshire14/01/2019
Very professional job
Customer Service
Quality
Value
Mark is an extremely competent computer expert. Nothing is too much trouble. If there is something that I do not understand then he will take the time to explain it to me. Not only is he brilliant at his job but he is also a very pleasant and likeable young man. I would recommend him to anyone.
Carol, Nottinghamshire10/12/2018
Prompt, informative and efficient.
Customer Service
Quality
Value
Been using Mark for over 6 years for all my IT. problems, would recommend him to everyone. Excellent friendly service.
Which? Trusted Traders Consumer05/12/2018
Excellent job
Customer Service
Quality
Value
Very polite and explained clearly what he was doing.
Andrew, Derbyshire11/10/2018
Highly Informative, Prompt & Friendly
Customer Service
Quality
Value
Mark called out to help with Wi-fi problems, and also helped with other problems, installed Internet security and offered sound advice. Would definitely use again and would recommend to other people.
jennifer preston02/10/2018
Polite & efficient
Customer Service
Quality
Value
This is the first time I have used Insomnia IT, was very impressed by Mark's Knowledge. My PC problem was resolved quickly. Mark was polite and efficient, and patient with me. Would certainly use Insomnia again.
Derek, Derbyshire14/08/2018
Brilliant job
Customer Service
Quality
Value
Computer modem & tv set up problem solved logically and speedily by the excellent Mark. Polite, helpful and very efficient. Thanks!
Elaine, Derbyshire02/08/2018
Problems? Dial his number-sorted
Customer Service
Quality
Value
Very satisfied with service. I have no worries now, just a phone call and Mark is able to sort out for me. Very polite and reliable.
Patricia, Derbyshire30/07/2018
Peace of mind
Customer Service
Quality
Value
It is reassuring to know that as a company if we have any problems they will be resolved within a hour. Have no hesitation in passing Insomnia name on to other business!
Neville, Derbyshire30/07/2018
Prompt, professional, understanding.
Customer Service
Quality
Value
We have been IT Systems' customer for over eight years and have always had they very best of service. All problems resolved quickly to our satisfaction. We are kept up to date with all new innovations and have the reassurance that help is only a phone call away.
Robin, Derbyshire17/07/2018