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Endorsed by Which? Trusted Traders

Insomnia IT Systems

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5.0

57 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

My name is Mark Evans, I am the owner of Insomnia I.T. Systems and I am a fully qualified, fully insured, and a highly experienced I.T. technician. I started my business in 2001 and it has grown every year. I remain a sole trader so I can provide the one to one service so many customers prefer.

I deal with home users to multi-million pound turn over companies, and I have gained an impeccable reputation from the many years of being established. I have become a Which? Trusted Trader as I consider it a privilege to be vetted to a high standard which reassures customers that the business I have built from scratch is a trust worthy company that you feel comfortable inviting into your home or business to repair your I.T. equipment. I am also a proud member of the Derbyshire County Council Trusted Trader Scheme with 100% positive feedback.

What we do

  • Computer Repairs

    • PC Repairs
    • Virus and malware removal
    • Data recovery
    • Wireless networking
    • Laptop repair
  • More Services

    • networking
    • virus removal
    • websites
    • laptop screen repairs.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
57 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Last legs PC
Customer Service
Quality
Value
My old desk top PC was on it's last legs had just about run out of memory. Looking for some one to trust to get me back working is a challenge at times. Thankfully after reading reviews chose Mark. He was punctual, friendly, knowledgeable and very easy to talk to. We agreed a way forward and he built me a new PC to my requirements. Delivered it on time transferred the data from my dead computer to the new one in my home. I have a very old Microsoft window program which I still use but is no longer supported by Microsoft. He managed to load it for me and I'm now working with Windows 11. Brilliant !!! The cost was very competitive and I have exactly what I need. Great -- many thanks very happy
Customer in Derbyshire Posted on 26/04/2022 , work completed 21/04/2022
Mark came to sort out a number of problems for a desktop we bought in 2014. He was bang on time took the computer away and returned it to "as new"
Customer Service
Quality
Value
Excellent 5 star service and his skill and diagnostics was first class! we had condemned the desktop but he fixed it for a very reasonable price and at least one third of the cost of a replacement. We are so impressed we have signed up for his tech support and can sleep at night knowing he is a phone call away from helping us and responds within the hour to help!
Customer in Nottinghamshire Posted on 24/03/2022 , work completed 23/03/2022
Reliable and helpful
Customer Service
Quality
Value
Very reliable, comes when he said and on time. Talks through what is needed and explains why and answers any questions, helped me with a VAT problem. I would definitely recommend Mark to anybody.
Customer in Derbyshire Posted on 21/03/2022 , work completed 16/03/2022
Top value, work and speed
Customer Service
Quality
Value
This was just the latest job Mark has done for me over the last number of years. Essentially as parts failed or needed an upgrade Mark has done the work such that other than one drive and the power it's a whole new system! He is quick to respond, knows his business, gets on with it as fast as you can in the current parts climate and how anybody can give less than 5*'s for value is beyond me. I can usually find fault but not here, recommended!! The reviews speak for themselves
Customer in South Yorkshire Posted on 03/02/2022 , work completed 03/02/2022
Excellent
Customer Service
Quality
Value
Mark is the go to guy for computer problems both fixing them and helping with problems using a them. He came to our home to help with a problem and ended up showing us how to edit PDF files, Tag our Photos and connected our fitness watches up to the computer and several other things. As you may guess we are older users and Mark was very patient, nothing to much trouble. Would recommend him to anyone who needs help with anything to do with computers
Angela in Derbyshire Posted on 20/09/2021 , work completed 14/09/2021
Computer Repair
Customer Service
Quality
Value
Sorted the problem quickly no fuss no mess. Fantastic job much appreciated. Top job.
Alan in Derbyshire Posted on 12/03/2021 , work completed 11/03/2021
A grand job done
Customer Service
Quality
Value
I needed a new computer but didn't know who to ask. I found Marks number in an old yellow pages and rang him. The whole experience has been wonderful. A new computer arrived within the week and Mark was so patient at explaining everything. He did everything that we asked and was a joy to have in our home. I would wholeheartedly recommend him to anyone.
Customer in Derbyshire Posted on 03/03/2021 , work completed 02/03/2021
Apple Mac repair
Customer Service
Quality
Value
I was very apprehensive choosing a technician to look at my Apple Mac which I had inadvertently wiped the hard drive completely just before Christmas, Had a real struggle to find a repairer in my immediate area, so looked on the internet and found Marks web sight. I did notice the ' Which ' accredited label on the page (which made me feel a little more comfortable ringing him). Mark agreed to visit me and arrived dead on time, was wearing full mask and protective gloves. I explained my problem in depth, He carried out a full assessment and then gave me the options open to me, I asked him to do an updated install and to sort the connection to one of my printers. He did a great job and I cannot speak highly enough about his attitude throughout the repairs, ( although I did say to him I would be happy to not see him again !!) I would not hesitate to use Mark again and now have a little more peace of mind if I ever need a computer repair again.
Customer in Nottinghamshire Posted on 13/01/2021 , work completed 21/01/2012
Friendly, efficient and patient
Customer Service
Quality
Value
I have used Mark several times now and have recommended his services to others who have also been very satisfied. I am not a confident IT user but have found Mark to be prompt, friendly, patient and very efficient. He always goes above and beyond what I have asked him to do. It is so reassuring to have him to call on when I encounter problems and I would not want to use anyone else.
Customer in Derbyshire Posted on 13/01/2021 , work completed 13/01/2021
Excellent service
Customer Service
Quality
Value
Mark is reliable and patient. He always replies to requests for help and nothing is too much trouble. After care is excellent.
Customer in South Yorkshire Posted on 08/10/2020 , work completed 07/10/2020