I wouldn't hesitate to recommend Mike and his team to anyone undertaking a major home refurbishment project. Having decided to reconfigure the ground floor space in our 1930's semi, we found an architect and then shared the plans with three builders. We found it easy to relate to Mike from the outset, and after seeing a similar project on which he was working, deciding to use his talents was an easy choice. Between our first meeting in November 2013 and the start date on 1st April 2014, Mike introduced to the members of his team. With them we were able to discuss our requirements and refine our choices, using their considerable expertise and it was obvious that they were engaged in the aim for us to achieve the best solutions for our project. This involved converting the integral garage into a shower room and utility area with access from the hallway; removing the wall separating the old lounge from the kitchen at the rear of the house to create a spacious kitchen dining area, with bifold doors opening on to the back garden; and the installation of underfloor heating, zoned, to the whole of the ground floor. Upstairs we completely refurbished our four bedrooms, which included replacing a ceiling, replastering throughout, and refitting and modernising our bathroom. The whole house was rewired, with extra power and lighting circuits in the garden, and the plumbing was renewed throughout using a megaflow high pressure system. Because of the scale of the work, my husband and I moved out and were only able to visit once a week to review progress. This is when we came to fully appreciate Mike's skill as a communicator. We received e-mails, phone calls and texts whenever decisions had to be made or to update us on progress, accompanied by photos. He kept track of payments on a spread sheet, which was extremely useful. He was very flexible when we changed our minds, were a bit slow with some decisions, and brought in an interior designer with exacting standards - fortunately she found no fault with Mike's workmanship and wants to use him again! Although there were a few hiccups with the supply of bathroom and kitchen fittings, Mike coped with any problem with good humour and always came up with a solution. He was 100% reliable, honest, hard working and a great project manager.