J B French Heating & Gas

Jason has looked after our boilers for around 10 years now. He is always a pleasure to deal with, arrives as quickly as he is able to and does a great job. I would certainly recommend him.

Jason came on time, provided options and completed a difficult job professionally. What more can you ask for? Very impressed

We always book Jason to service our boiler. He's excellent, reliable, a pleasure to have in our home and is full of brilliant and helpful advice - not just about boilers but all plumbing issues. Absolutely recommend him with many gold stars!

I got Mr French’s contact details from the Which? Trusted Trader page that gave him excellent reviews. Our very old combi boiler urgently needed to be replaced and Mr French came round to survey the system. He was polite and very knowledgeable and came up with a good solution to the problem of disposing of the acidic condensate that modern condensing boilers produce – something which had been of concern to me for some time. The subsequent quote for installing a new Worcester-Bosch combi boiler and upgrading the thermostatic valves on some of our radiators was not the cheapest, but it was detailed and comprehensive. I subsequently enquired about additional features that could be added to the new boiler and Mr French responded quickly with all the information I needed to make the decision as to whether or not I wanted to add them. When he carried out the work, he did so efficiently and with no fuss, to time and budget. The new pipework he installed is very neatly arranged and fully insulated, and he even added a new drain cock to replace the very old jammed-up one, and a cold-water fill shut-off valve. Once the work was completed, the new boiler warranty was registered promptly. I’m very pleased with the quality of the work done and the way it was carried out, and I wouldn’t hesitate to recommend Mr French to anyone requiring their combi boiler to be replaced.

Jason carried out an extensive service on our boiler. I was pleased that I was able to discuss with him in advance the extent of the boiler service that was sensible, given the age and condition of the boiler. I am pleased with the work he has done, and, as ever, he was pleasant and considerate.

Each communication with Jason was a pleasure, on the day he understood the delicate issue with my dad having dementia (the water issue in dad's flat). He explained how dad's system worked and was able to diagnose the issue being different water pressures between hot and cold feed and discussed options to fix the issue. Was very kind to dad and myself. The likely fix will involve an electric shower which Jason can't assist with. But if we need any plumbing I'll have no hesitation in calling him.

In the past, Jason has replaced our boiler and that of my elderly parents. He now services them both and responds very quickly if we have any issues. He is extremely trustworthy and we are very grateful for his expertise and friendly service.

Jason and his mate, Ricky, fitted a new (wider bore) gas supply to our boiler. The work was promptly completed, they were pleasant and considerate and the new supply is working satisfactorily. This work was intrinsically very disruptive as it involved lifting carpets and some floor boards. What was particularly good was their care in ensuring that our belongings were not damaged and that everything was put back carefully afterwards.

Jason has just replaced my boiler of 20 years. He arrived on time did a very good job and cleaned up afterwards. The job took 2 days and he was a joy to have around during that time whilst allowing me to work from home without too many interruptions. He took me through how to use the boiler as per the manufacturers recommendations and provided all the necessary paperwork related to the boilers warranty.

Jason replaced our 20 year old boiler with a modern one, having previously given comprehensive advice about the options. The job was done smoothly and efficiently and he sorted out some other radiator problems which we had. He is always very good about explaining everything so that you have a proper understanding of what to expect from the system.