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Endorsed by Which?
J B French Heating & Gas
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
I am a Gas Safe Registered engineer offering a full and comprehensive repair, maintenance and replacement service for all your gas central heating needs; I am also qualified to install and service unvented cylinders.
I am an accredited Worcester Bosch installer.
I offer the installing and maintaining of quality products at a reasonable price with full aftercare service to ensure customer satisfaction. Customer service is extremely important and something I pride myself in.
What we do
Gas installers
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Radiators and central heating
- Gas cooker installation
- Gas safety testing and inspection
Plumbers
- Unvented cylinder installation and maintenance
Heating contractors
- Central heating systems (installation and servicing)
More Services
- tap replacement
- gas pipework installation
- gas leak repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
105 reviews
Recommended
Recommended
by 99% of customers
Sort by
Very satisfied
Customer Service
Quality
Value
Jason carried out an extensive service on our boiler. I was pleased that I was able to discuss with him in advance the extent of the boiler service that was sensible, given the age and condition of the boiler. I am pleased with the work he has done, and, as ever, he was pleasant and considerate.
Customer in Greater London
, work completed
Recommended
Advice re hot water issue
Customer Service
Quality
Value
Each communication with Jason was a pleasure, on the day he understood the delicate issue with my dad having dementia (the water issue in dad's flat). He explained how dad's system worked and was able to diagnose the issue being different water pressures between hot and cold feed and discussed options to fix the issue. Was very kind to dad and myself. The likely fix will involve an electric shower which Jason can't assist with. But if we need any plumbing I'll have no hesitation in calling him.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
In the past, Jason has replaced our boiler and that of my elderly parents. He now services them both and responds very quickly if we have any issues. He is extremely trustworthy and we are very grateful for his expertise and friendly service.
Customer in Greater London
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
Jason and his mate, Ricky, fitted a new (wider bore) gas supply to our boiler. The work was promptly completed, they were pleasant and considerate and the new supply is working satisfactorily. This work was intrinsically very disruptive as it involved lifting carpets and some floor boards. What was particularly good was their care in ensuring that our belongings were not damaged and that everything was put back carefully afterwards.
Customer in Greater London
, work completed
Recommended
Great Friendly Service
Customer Service
Quality
Value
Jason has just replaced my boiler of 20 years. He arrived on time did a very good job and cleaned up afterwards. The job took 2 days and he was a joy to have around during that time whilst allowing me to work from home without too many interruptions. He took me through how to use the boiler as per the manufacturers recommendations and provided all the necessary paperwork related to the boilers warranty.
Customer in Greater London
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Jason replaced our 20 year old boiler with a modern one, having previously given comprehensive advice about the options. The job was done smoothly and efficiently and he sorted out some other radiator problems which we had. He is always very good about explaining everything so that you have a proper understanding of what to expect from the system.
Customer in Greater London
, work completed
Recommended
URGENT CALL OUT - central heating failure
Customer Service
Quality
Value
I called Jason on Friday afternoon as our central heating & hot water system had totally failed. He was able to attend on Saturday morning. He diagnosed the fault and sourced a replacement part within the hour. Jason also spent a considerable amount of time talking to the manufacturer regarding issues around fitting the new PCB. Jason also diagnosed additional issues that may cause problems in the near future and provided verbal estimates regarding the likely costs. Always helpful and ready to explain technical issues in easy to understand terms.
Customer in Greater London
, work completed
Recommended
Tap repair
Customer Service
Quality
Value
Excellent plumber -punctual -quality materials - repair explained and asked if I was used to taps in a particular position - services boiler in the autumn and ensures all in working order for the winter.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I contacted Jason to ask if he would quote for some small jobs. He actully did respond even though he told me that the work I wanted was something that he did not do. He then provided me with contact details for someone who might be able to help me. Above and beyond! My general experience is that if someone doesn't want the work they don't bother to respond. Based on my experience of Jason I would definitely recommend him.
Customer in Essex
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Jason performed the annual service on our boiler on Wednesday. As always the work was carried out in a very efficient and professional manner. I have no hesitation in reccommeding his work.
Customer in Greater London
, work completed
Recommended
Honest and thorough
Customer Service
Quality
Value
Jason sorted out various problems with my heating. He was very responsive and helpful and did a great job.
Customer in Greater London
, work completed
Recommended
Carried out the tests required and provided valuable advice
Customer Service
Quality
Value
I consulted Jason to provide a second opinion as to whether we really needed to fit wider gas pipe to feed our combi boiler, since this was going to be a relatively costly and disruptive job. Jason agreed to come round and do a number of gas pressure checks to check on this and to give an opinion on whether new pipework was necessary. He came round to do this work, showing the pressure readings to me. He then discussed the results and the different options which might be available to me. This was very useful.
Customer in Greater London
, work completed
Recommended
Reliable, efficient, great work
Customer Service
Quality
Value
Jason is a highly competent and reliable plumber who goes that extra mile to get things done properly. He recently sorted out a whole range of plumbing issues in my new house; boiler, hot water issues, shower and tap problems and would highly recommend….
Customer in Greater London
, work completed
Recommended
Jason is fantastic!
Customer Service
Quality
Value
Jason is amazing. Always looking for solutions, suggesting new things and finishing the jobs to the highest of standards. Would def recommend him. We've used him for several things including fitting new showers, replacing boilers, removing our hot water tank for better alternatives, underfloor heating and all the plumbing for our extension.
Customer in Greater London
, work completed
Recommended
Reliable, friendly, trustworthy and effective
Customer Service
Quality
Value
Jason has been servicing our boiler for a number of years and I have no hesitation in recommending him for any boiler/ plumbing work. We have had a number of emergencies over recent years and Jason has always found time to respond to our problems in a speedy and effective manner. A great guy.
Customer in Greater London
, work completed
Recommended
Two Radiators Replaced With Satisfaction
Customer Service
Quality
Value
Jason replaced two radiators in our house. Upgraded an old single-panel "angled" style radiator in a bay window with a smaller but higher output "K3" triple-panel. Jason had to add pipework in order to reach the location of the new radiator BUT we wanted the pipework hidden. Couldn't lift floorboards so chose rebated skirting boards to conceal the new pipework. Jason spent great time and attention to detail to ensure the pipework was dressed just right so that when the rebated skirting was fitted the pipes would not be seen. Went the extra mile on the day but stuck with the original quote. Thank you!
Customer in Greater London
, work completed
Recommended
A fantastic service
Customer Service
Quality
Value
Jason and Ricky were extremely efficient and friendly. Replaced an old boiler and did a few other well overdue repairs. The work was completed on time and to a very high standard. I would recommend highly.
Customer in Greater London
, work completed
Recommended
EXCELLENT JOB AS ALWAYS
Customer Service
Quality
Value
I have been using Jason for many years and have always found him very professional, reliable and what is most important in this day and age - honest! His recent visit was to fit a new thermostat and service my boiler which had also stopped working. All was done successfully and my heating was back on working
Customer in Greater London
, work completed
Recommended
Shower Mixer Replacement
Customer Service
Quality
Value
We were introduced to Jason via a painter & decorator whom we have used very satisfactorily over many years. Our need was the replacement of a shower mixer that had eventually succumbed to our hard water. Although the identical product was supposed to be a simple swap over, the process was not as straightforward as envisaged. However, Jason kept us fully informed as to the measures necessary to complete the task which he did successfully. All the while he was anxious not to damage the shower cubicle tiled wall and none arose. Arriving on time, working neatly and providing protection to carpets etc. we were impressed with what he undertook and have - on the basis that he is "gas-protect" - asked him to take over the servicing our gas-fired CH boiler. Personal recommendation, we find, is the only certain means of ensuring that you are dealing with honest traders and Jason stands tall in that regard.
Customer in Greater London
, work completed
Recommended
Disinfect cold water tank and pipework and replace faulty pump
Customer Service
Quality
Value
I was very pleased with the way that Jason worked out how to resolve a challenging problem and with the plumbing work itself. There were two existing pumps in the flat. The pump under a walk-in bath had failed, but you would have to remove the bath to be able to replace the pump as it was physically impossible to get to it any other way. He worked out a deceptively simple solution to this: decommission the pump under the bath, modify the pipework in the flat and connect it to a replacement/upgraded pump in the cupboard containing the water tanks. No need for a pump under the bath! The tanks and pipework were also disinfected as the flat had been vacant for some time. The work was done on schedule and to budget. The flat was left in a clean condition.
David in Greater London
, work completed
Recommended
Friendly and very trustworthy.
Customer Service
Quality
Value
Jason did some minor work for me and based on his approach and friendly manner he is someone I would not hesitate to work again.
Customer in Greater London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Jason French was recommended to us by our neighbour. We made contact and arranged a boiler service on our ancient boiler that was beginning to play up. During the visit we discussed making repairs to it but obviously Jason could not guarantee how long they may last in view of our boilers age (20yrs) so we asked him to quote to supply and fit a replacement. He was happy to go with either decision we made. In the end we decided to go for a new boiler as it would be far more efficient and ultimately cost us less to heat our home in the long run. We arranged a mutually convenient date and agreed the quote. The work was completed on time and on the price agreed and Jason guaranteed his installation for 12 months. Very happy to recommend him to others.
Customer in Greater London
, work completed
Recommended
Excellent Job - Professional, friendly and reliable
Customer Service
Quality
Value
I have been using Jason French for many years, from finding and fixing a very tricky defect in our aged central heating system that other plumbers failed to resolve, replacing taps and radiators etc. to the most recent job in installing a mega-flow with a new boiler. The work was carried out in stages as planned, on time, to budget and to a very high standard.
Customer in Greater London
, work completed
Recommended
Very happy to recommend
Customer Service
Quality
Value
Jason came when he said he would, we talked through the options & agreed a price. We sorted a mutual date to carry out the job. He did quality work, explained what he was doing & was very tidy. Top tradesman and very happy to recommend.
Customer in Greater London
, work completed
Recommended
Excellent!!!
Customer Service
Quality
Value
I first contacted Jason when British Gas tried to 'rip me off' on renewal of their Home Care Plan. I refused their offer to increase my premium (yet again) and, after reading a most informative article in Which? I found Jason on Trusted Traders. Initially, Jason visited to perform the annual service but after identifying several concerning issues, he quoted for the remedial works and undertook these earlier this week. I cannot recommend Jason highly enough, he is highly knowledgeable, his work is of the highest standard and he is a very clean and tidy worker. Thank you Jason and thank you Trusted Traders.
Customer in Greater London
, work completed
Recommended
Highly professional, on time and on budget
Customer Service
Quality
Value
Carried out removal and replacement of two old radiators & valves with minimum of fuss or disruption. First class service - on time, clean & tidy, communicative and fantastic value for money. Highly recommended for all your heating requirements
Customer in Greater London
, work completed
Recommended
Great service - highly recommended
Customer Service
Quality
Value
Today Jason replaced a faulty motorised valve on my central heating system. A straightforward job, and Jason did it perfectly. Communication beforehand was great, Jason arrived on time and stuck to his quote. Jason is knowledgeable and clearly takes pride in his work, and was a pleasure to have in the house. Highly recommended.
Customer in Greater London
, work completed
Recommended
Replacement house boiler.
Customer Service
Quality
Value
Jason has kept our old boiler going for a few years, however, after 23 years we decided to finally replace it with a more efficient model. Having discussed our options, he provided clear and easily understood advice with a detailed quotation. His attention to detail is outstanding - For example, being a different size, the new boiler required repositioning, subsequently the route of the old flu differed from the new. Despite not being possible to cut out the brickwork in the conventional way & reuse the core to fill the old flu hole, he approach some builders doing an extension a few doors away and managed to get some bricks of the same colour to cement in to seal the old hole and make good for the new the new flu! We have always found Jason to be polite and courteous and his work to be of a high standard, subsequently we would not have any hesitation to recommend his services.
Customer in Hertfordshire
, work completed
Recommended
Professional and friendly service
Customer Service
Quality
Value
Have used Jason on many occasions which have included repairing the boiler, fitting new radiator valves, replacing kitchen taps and this time supplying and fitting a new basin waste. He is always on time, completes the work very well and as agreed. It is so nice in this day and age to find someone so reliable, knowledgeable and conscientious.
Customer in Greater London
, work completed
Recommended
Honest and reliable
Customer Service
Quality
Value
I have called on Jason to carry out a number of jobs, such as fitting new radiators, fixing a new tap and kitchen sink. I know he will always do a good job at a fair price. He has also talked me through how to fix a minor problem myself on a couple of occasions, when I have described what the problem was. Several other members of my family also use Jason. I can't recommend him highly enough.
Helen in Greater London
, work completed
Recommended
Boiler installation - superb
Customer Service
Quality
Value
I booked Jason to install a replacement boiler in my elderly mother's house. Every aspect of his service has been outstanding - from the thoughtful and detailed quotation to the reliable and efficient installation and the excellent standard of work. I am particularly grateful for his sensitivity and consideration of mum's needs throughout. I cannot recommend him highly enough.
Customer in Greater London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
We had a leaking kitchen tap, with a complex 3 way control. Jason ordered the parts and fixed it promptly and efficiently. Then he dealt with a problem with a leaking sink, where it was not immediately obvious what the fault was. Once diagnosed he repaired the leak and we've had no further problem. We have used Jason before and he is always reliable, trustworthy, and can be relied on to do a good job. We can highly recommend him.
Sandra and Peter in Greater London
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Jason did an annual service on my gas boiler and resolved a problem with low pressure in the heating system. He talked me through the work he was doing and, as an engineer myself, I could tell that he was honest and competent.
Customer in Greater London
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Jason installed my boiler four years ago and does my annual service. He is so helpful and reliable, excellant plumber. I would not hesitate to recommentd him to anybody who needs a plumber.
Customer in Greater London
, work completed
Recommended
Worcester boiler and Megaflow cylinder
Customer Service
Quality
Value
We got a new Worcester boiler and megaflow cylinder installed in April 2021. Jason originally came to us in the summer of 2020 to give us an estimate but because of Covid, we delayed our plans. He then came to us at the end of January 2021 and was helpful in guiding us as to the best option and managing the relocation of cylinders etc. He provided the estimate promptly and helped us with further discussions to agree and plan the best way forward. The work was carried out as planned by Jason and an associate efficiently, professionally, leaving the area clean and tidy. Jason is friendly, helpful, competent, and knowledgeable. We would highly recommend him.
R.T
, work completed
Recommended
Professional and friendly service
Customer Service
Quality
Value
We were having a radiator replaced. Jason came to give us an estimate and was helpful in guiding us to the best option. He provided the estimate promptly and carried out the work in a professional manner, leaving the area clean and tidy. Jason is friendly, helpful, competent and knowledgeable. Highly recommend.
Customer in Greater London
, work completed
Recommended
Good work
Customer Service
Quality
Value
Jason came to fit a new 2-port zone valve powerhead, following my sending him symptoms of what was going wrong with my central heating. Job was done quickly & efficiently, with a helpful explanation of what was happening.
Customer in Greater London
, work completed
Recommended
Excellent local tradesman
Customer Service
Quality
Value
After 8 weeks of being messed about by British Gas, we contacted local plumbing & heating engineer (recommended by Which? Trusted Traders). Jason quickly diagnosed the issues and talked us through the options. He provided a detailed quote, which we were happy to move ahead with. We had a complete boiler replacement, which Jason carried out professionally, with minimal fuss, keeping us informed at every stage. At all times he followed Covid safe procedures, which was important to us as we are the primary carers of elderly parents and were worried about having someone else in the house. We are more than happy with the completed job and have already recommended him to close neighbours. We will continue to use Jason for annual servicing and any other plumbing concerns we may have in the future.
Customer in Greater London
, work completed
Recommended
Boiler service and replaced tap
Customer Service
Quality
Value
Did a thorough service to my combi boiler and replaced a kitchen tap. Also loosened a bathroom tap aerator which I couldn't shift. Friendly attitude and obviously takes pride in the job.
Customer in Greater London
, work completed
Recommended
Replacement boiler
Customer Service
Quality
Value
When our boiler needed replacement, we discussed the options with Jason. He gave us two fully costed options, which he discussed with us to explain the pros and cons of each. Jason completed the work very efficiently and professionally. Jason has done work for us before and we have been very pleased with his work. He is very considerate in his manner and makes sure that all rubbished is removed and that the work area is left neat and tidy. I have no hesitation in recommending him as a supplier of heating installation/maintenance services.
Customer in Greater London
, work completed
Recommended
Repair to underfloor heating system
Customer Service
Quality
Value
Firstly, worth pointing out that my own heating and boiler service contract company (who are very well known) does not cover underfloor heating systems which are supposedly too complex for them to deal with. So it was a relief to find a heating engineer who was skilled enough to deal with the issues of my non-working system. Jason suggested two options and the cheaper of the two turned out to be the most practical and efficient solution. He gave me all costs upfront and even tried to reduce them as the job took less time than estimated which I refused on the grounds that experience counts for a lot. This is the second repair that Jason has done for me and very happy to recommend him as trustworthy and skilled trader.
Customer in Greater London
, work completed
Recommended
Utterly excellent!
Customer Service
Quality
Value
Like everyone here - I can't say enough good things about Jason. He came for an initial consultation basically as soon as I had messaged him, then finished everything in one day. He installed a radiator and towel rail and checked our boiler, making it run smoothly again. He is such a nice and professional guy, will definitely engage him again!
Customer in Greater London
, work completed
Recommended
Great as ever
Customer Service
Quality
Value
Our boiler had started leaking just as we were going away. Jason told me what to do short term and he came the first day I was back to sort it out. In the end it was quite easy so he sorted that, did a light touch boiler service because he knew he'd done a full one last year and while he was there he fitted a new tap cartridge in the bathroom too. He had a good look at our problematic kitchen tap and we discussed the options and agreed to leave it until it gets worse! That's what I like about him - he doesn't just go ahead but really talks to you about what the issue is and what the possible solutions were. Bill was completely reasonable. Separately Jason has been really helpful with his knowledge on fixing Hive in a house in an area which he does not cover - so something he could never earn money from but willing to help out. Strong recommendation from me.
Customer in Greater London
, work completed
Recommended
Most Helpful
Customer Service
Quality
Value
Jason was very friendly and very helpful. was punctual. Very happy he was able to fix the boiler rather than having to have a new one installed. Very pleased Customer
Agnus, Greater London
, work completed
Excellent service
Customer Service
Quality
Value
Jason was punctual, friendly and helpful. He found that my boiler service was long overdue and completed the job efficiently and at a good price.
Customer in Greater London
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
We have been using Jason for a while now. We personally like dealing with an individual rather than a cooperation. Jason gives honest advice and we find him 100% trustworthy. He has fixed our boiler and heating system even though it is quite old. He has always gone above and beyond what is expected for the job. The work carried out is of a high quality. We would highly recommend him.
Customer in Greater London
, work completed
Recommended
Good work at short notice - good value for money.
Customer Service
Quality
Value
Very pleased with the work. Completed expertly and at short notice. Efficient work with straight forward communications. Fairly charged.
Customer in Greater London
, work completed
Recommended
No fleecing from this this Jason, just pure gold service!
This young man thoroughly deserves his top billing position on Which? Trusted Traders website. Jason came out at short notice and mended my aunt's faulty boiler pronto so she was able to return home from care. He was polite, prompt in his communications and performed a nice quick, clean job - and the bill was very reasonable too, with no call out fee! I have no hesitation in recommending Jason to you (in fact we asked him to come to service our boiler too, but alas he doesn't cover West London!) Thank you Jason!
Customer in Greater London
(Reviewer did not use service)
Recommended
A major bathroom problem diagnosed and very satisfactorily resolved
Customer Service
Quality
Value
We had a pumped shower and basin system that worked extremely poorly. We looked at the system with Jason and adopted his proposed solution. The change was made as planned with minimum interruption and the system is now performing extremely well. We are very pleased because at last our bathroom is working exactly as we had wanted it to.
Customer in Greater London
, work completed
Recommended
New Boiler installation and replacement of 7 radiators
Customer Service
Quality
Value
I contacted Jason following the great reviews on Which Trusted traders. Jason visited my house to scope out the needed work. He was clearly knowledgeable, we discussed what I wanted and he provided me with the most appropriate options. He subsequently visited on two other occasions, to finalise the work. He carried out boiler replacement and replacement of 7 radiators. The work was tidily done, the old boiler and radiators were taken away. Jason also removed all unnecessary and redundant pipes. All in all, Jason carried out the work very well indeed. I would most definitely recommend Jason to any and all. Thank you Jason.
Customer in Greater London
, work completed
Recommended
Boiler service and hot water issue
Customer Service
Quality
Value
Jason came to resolve a difficult issue, took his time to understand it and found a solution that works, which is much appreciated. He spent more time resolving it then he may have expected, but kept to the original estimate. I would recommend his work and will use him in the future
Customer in Greater London
, work completed
Recommended
Thorough, highly competent and reasonable charges.
Customer Service
Quality
Value
This is the second time we have used Jason and again he has fulfilled all our expectations by arriving on time, working quickly and effectively, diagnosing the boiler fault and completing the repair and service on our heating, which puts all the previous British Gas service engineers we have had over the years under our now defunct annual contract, to shame. We had ten years of crud built up in the condensate drain pipe, a build-up of carbon deposits in the heat exchanger/burner chamber, a really dirty mess left in the housing, and a leak in the system, in addition to the failure of the fan (the primary fault). I have never seen any previous gas engineer strip a boiler down and clean it all up before reassembling and testing it as part of the service, and remain impressed with Jason's highly responsible customer service ethic.
Phillip Cairncross
, work completed
Recommended
Exceptional service and standard
Customer Service
Quality
Value
Jason was one of three specialists to quote for replacement boiler, storage tank and other related jobs. He wasn't the cheapest but I was really impressed by his understanding of the work to be done and his ability to explain the options available to us. His quote was comprehensive and understandable (unlike the others) so we asked him to do the work. He scheduled the work carefully so I could fit my family and work needs around the disruption, and he kept strictly to that schedule. Not only did the new system deliver exactly what we needed, it was installed neatly and quickly, and he and his colleague were the model of efficiency and unobtrusiveness. I can't recommend him highly enough.
Customer in Greater London
, work completed
Recommended
Honest, reliable
Customer Service
Quality
Value
Jason arrived promptly to diagnose a fault with our boiler. He spent time working out the problem and talking us through options. He didn't charge a call out fee and was polite and courteous. He returned the next day to fit a new boiler despite being exceptionally busy and again arrived on time completing the work on time and without mess at a good price. Thanks Jason
Customer in Greater London
, work completed
Recommended
I thoroughly recommend JB French Heating for Boiler Installations
Customer Service
Quality
Value
Jason went out of his way to produce a quote which met our needs. He turned up on the arranged day on time and finished the installation within the time he had set with no problems. The system is working very happily and, to be frank, we have got here in a really very straightforward manner. It was a pleasure to have Jason and his colleague undertake our boiler replacement.
Ray in Greater London
, work completed
Recommended
New heating system
Customer Service
Quality
Value
Very knowledgeable chap. Gave a competitive quote for fully guaranteed work. Job well done and neat, totally satisfied. A likeable, mannerly person who I will use again.
Alun
, work completed
Recommended
New Boiler Installtion
Customer Service
Quality
Value
Mr. French, has just replaced the boiler for my son. This is the second time we have used his expertise and would not hesitate to ask him again. The work was completed quickly, efficiently, and professionally. There is not much more I can say apart from I would highly recommend his work.
Customer in Hertfordshire
, work completed
Recommended
Most helpful
I had a problem with the gas installation at the home of an elderly relative. Jason came out to review the problem at the property and gave me options for how to proceed. He was most helpful and did not make a call-out charge.
Customer in Greater London
(Reviewer did not use service)
Recommended
Quick diagnosis
Customer Service
Quality
Value
Jason came round to check a problem which I thought was with the motorised valves. He found they were OK and went on to suggest it was reverse circulation. His diagnosis was quick and he explained the problem clearly.He went on to provide practical solutions which would contain it and hopefully avoid any major work. I have used him before and found him very good and would endorse the positive comments of other reviewers.
Customer in Greater London
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
We've used Jason's services twice with very good results. The latest was the replacement of a boiler. Jason accurately diagnosed the fault in the old boiler and provided us with options and fully costed estimates for the work to replace it, and move it to a more convenient height. The work was carried out in a very professional and efficient manner. I have no hesitation in recommending Jason as a highly professional and competent tradesman.
Keith, Greater London
, work completed
Recommended
New boiler in Cheyne walk
Customer Service
Quality
Value
Jason gave an advice in our budget to change the new boiler. He and his team are very professional and very clean. Tidy work. We changed the boiler from sitting room to upstairs bathroom with out any problem or any damage to the walls or floors. After service also very good. I also called him twice regarding the time switch, he came very quickly to show us.
Customer in Greater London
, work completed
Recommended
Replacement boiler
Customer Service
Quality
Value
Jason responded to our emergency phone call immediately and arrived on time to investigate a small drip from our old boiler; the replacement suggested is an efficient "Which? Best Buy" boiler. Jason communicates well so it was easy to discuss options and get reasons for various decisions. He performed another pre installation check to ensure he ordered the correct parts. Jason and Ricky, who assisted the boiler fitting, were very reliable, honest and friendly. The area was left clean and tidy. Jason only charged for the work completed, as he did not need to use the slate flashing quoted for the boiler flue and did not charge for 2 TRV's as a "gesture of good will". Brilliant service, will definitely use again and can recommend to anyone.
Customer in Greater London
, work completed
Recommended
Great job done!
Customer Service
Quality
Value
I’ve used Jason on a couple of occasions and the most recent was an all day job installing two new radiators and moving another one to a different room. The job was done perfectly and efficiently and the place was cleaner than when he started! I’ve always found Jason to be easy to communicate with and quick to fix a date for the job. He gives good advice and explains, in detail, all aspects of the job so you know exactly what to expect. He works hard and won’t stop until he’s solved the problem. Jason is a reliable, affable and all round good guy to know. He knows his stuff and I would thoroughly recommend him.
Customer in Greater London
, work completed
Recommended
Boiler installation and servicing
Customer Service
Quality
Value
I have known Jason for the last 4 years and found him reliable, efficient, honest and friendly. He will only charge for the work he has done and was necessary for the boiler. Mohamed
Customer in Greater London
, work completed
Recommended
Jason sorted our boiler out and fitted Hive
Customer Service
Quality
Value
Friendly, clear communicator, only does what is necessary and explains it all. Turns up on time, today and not super expensive. 5* and recommendation without hesitation.
Customer in Greater London
, work completed
Recommended
Lives up to his recommendation
Customer Service
Quality
Value
Clear communication from Jason about what needs doing and why. Doesn’t patronise me and assume I won’t understand. Doesn’t do work that doesn’t need doing. Fixed a new radiator which turned into a tricky job and sorted the boiler by ordering spare parts. All sorted. Now going to get Hive from him too. Whole heartedly recommended although not when I need him to come to me!
Customer in Greater London
, work completed
Recommended
Highly Recommended.
Customer Service
Quality
Value
Very pleased with the standard of work carried out by Jason, he was friendly, helpful and knowledgeable. I have no hesitation in recommending Jason to anyone.
p.price
, work completed
Recommended
Emergency boiler repair
Customer Service
Quality
Value
Jason has been looking after our ageing boiler for years now and this time it needed replacements parts due to me over-pressurising the system. After some clever detective work, Jason was able to work out which parts needed to be replaced, ordered them and completed the repair. In the past he has moved radiators, fitted new toilets and taps, dealt with customers services on my behalf to order spare parts .... all-in-all an excellent service. Thanks Jason!
HelenI
, work completed
Recommended
Fabulous service
Customer Service
Quality
Value
Fabulous service from Jason always. He has fitted boiler in our house and repaired very difficult boiler before that. Plus boiler repairs at a rental flat. Totally reliable and would recommend him to anyone.
Arnie Onisto
, work completed
Recommended
Boiler inspection
Customer Service
Quality
Value
I have used Jason before to re-do some pipework and he did a very professional job. This time he came round to check if the noises from my ageing boiler were anything to worry about. Having listened to it and checked inside he was able to say that there was nothing untoward. Very quick and efficient.
Paul, N4
, work completed
Recommended
New boiler and installation
Customer Service
Quality
Value
Of 4 recommended plumbers JB French impressed with the detail of his description of what was needed.this was quickly followed by his written estimate in which he repeated the details.He included VAT which goes towards taxes to help pay for the NHS and education. He turned up on time ,took no time off for other jobs, didnt take a lunch break in the 2 days he was working and completed the job leaving the place clean and tidy. I`m very pleased with every aspect of his work .He wasn`t the cheapest but is more than good value and I highly recommend him Lionel C
Canton
, work completed
Recommended
Very professional Worcester Bosch Boiler installation
Customer Service
Quality
Value
Very pleased with our replacement Worcester Bosch replacement boiler. Jason’s quote was competitive although not quite the lowest, it was clear he was a very knowledgeable heating engineer, experienced and with a full understanding of Gas safe rules. He was clear about what dates he could install and when he was not free, installing on the date agreed arriving well equipped with all the proper tools for the job and materials to complete the job, and did a very neat installation with full warranty paper work. Highly recommended.
Jonathan W
, work completed
Recommended
friendly and reliable service
Customer Service
Quality
Value
Jason has done a few boiler related jobs for us and each time he is very professional , explaining all the options and thorough. I would highly recommend him.
Pam D
, work completed
Recommended
Highly Recommended!
Customer Service
Quality
Value
I hired Jason last year to install two cast iron radiators, he drains the system properly and tops it up with the recommended solution needed for the cast iron rads. I’m a perfectionist and a nervous person when it comes to people doing work in my home but Jason is without a doubt a person I can rely on to do a perfect job! He is punctual, trustworthy and a very considerate individual. Due to ongoing home improvements I’ve since had him round 5 more times removing normal rads, fitting new ones etc and still have him booked in to install two more cast iron radiators for me once decorating is complete. I couldn’t recommend him enough... a heating and gas engineer you’ll want to keep the number of for life!
Sdevine1
, work completed
Recommended
Very reliable, efficient and diligent plumber.
Customer Service
Quality
Value
Jason fixed a new tap in my kitchen sink. I have been taking on Jason to do all plumbing jobs in my home ever since I moved in several years ago as he is always so punctual, reliable, friendly and does a great job. He even takes time to explain what he's doing, how and why which is always most appreciated. I highly recommend him.
Anna Ka
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
Jason is a very trustworthy person.He kept us well informed what he is proposing to do with the new boiler,and worked through different solutions and options.Very reliable and tidy worker.I would recommend him to anyone.
Guy Saunders
, work completed
Recommended
New combi boiler installation
Customer Service
Quality
Value
Jason removed and replaced our failing combination boiler located in a small kitchen cabinet. It was cramped and fiddly, and required a fair bit of carpentry and plastering touch up too. He was super conscientious, thorough and honest. He did a brilliant job and clearly knows his trade. We can't recommend him enough!
creechitup
, work completed
Recommended
Replacement Boiler Installtion
Customer Service
Quality
Value
My mothers boiler in her flat failed. British Gas could not repair it and recommended a replacement. We contacted Mr French on recommendation and asked him to replace the boiler. From initial phone call to installation took 10 Days. The actual installation was done in a day. What more would you want? No hassle, It is very hard these days to find someone you can trust. My mother was very impressed (which is very rare!) Thank you.
DavidThomas
, work completed
Recommended
Full recommendation!
Customer Service
Quality
Value
Quick, clear, trustworthy, value for money and the problem is sorted. We had a leaking valve which Jason came and sorted in very short order. He didn't replace it because he didnt know if it was necessary. We agreed to wait and see. He came back to service the boiler a few weeks later and the valve was still dry so we'd avoided an unnecessary repair. All communication was clear and he followed up with an email bill later in the week. I have confidence that the boiler is working well with all the paperwork properly completed. If I have any problems I'll be calling Jason!
Dana Louise Roberts
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Our central heating broke down recently as the weather turned cold. Jason was easy to get hold of and let us know when he was on his way. When he arrived he was friendly, knowledgeable and quickly identified and fixed the problem after popping out to buy a part, which he installed on the spot. I was particularly impressed that Jason explained the problem and what he was doing to fix it. Jason is clearly trustworthy, professional and I was also really pleased as the work was high quality and great value.
Rebecca
, work completed
Recommended
Excellent plumber
Customer Service
Quality
Value
No plumber comes cheap, but wouldn't you rather have one do a job once properly than have another come more than once to fix and refix? No hesitation recommending Jason who does a good job, turns up on time (and contacts you if he's going to be delayed), explains things well, is helpful when I've contacted him with enquiry, and is pleasant to have around. Hope he is going to help us for a long time to come.
Anonymous
, work completed
Recommended
Your search is over - give Jason a call!
Customer Service
Quality
Value
Efficient, reliable and reasonable. And what's more, he's a nice bloke!
Joannou
, work completed
Recommended
Boiler Replacement
Customer Service
Quality
Value
Jason installed new boiler and repositioned it in the kitchen, used jason a few times over the last couple of years , always found him hard working and trustworthy.
j murphy
, work completed
Recommended
Top service and knowledge
Customer Service
Quality
Value
We had Jason round to service our (old) combination boiler and give us advice for the future on replacements. He was thorough, knowledgeable and clearly meticulous. And he never pushed us on anything, so we felt he was very honest - book him with confidence!
Alan Cheung
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I cannot recommend Jason highly enough. He has always been able to sort out the various problems we have had with our central heating system (which is nightmare) and our bathrooms. On different occasions he has installed a new boiler, installed a new shower valve and re-tiled the area, fitted a radiator in the kitchen, and power flushed the whole system. We have recommended him to our daughter who is having a complete update of her bathroom.
Cullis
, work completed
Recommended
J.B. French Heating is a very rare find.
Customer Service
Quality
Value
Jason came to my home to take out old boiler and replace with a new one and a pump. He also rectified problems in my underfloor heating and fixed a new mixer tap in the kitchen. His work is faultless. I found him completely trustworthy, punctual, polite and a very tidy and organised worker. He is an expert at what he does and very patient in explaining points I didn't understand. His charges were very fair and reasonable. I would recommend him without hesitation to anyone. He is a very rare find , I didn't think they made them like him anymore!
Which? Trusted Traders Consumer
, work completed
Recommended
5 star work
Customer Service
Quality
Value
It was a pleasure having Jason here - he is thoroughly reliable, trustworthy and polite-and his work faultless. He installed a new boiler for me which has served me well in the cold weather and he also corrected my underfloor heating which had developed a fault. He is a scrupulously clean workman who will leave the place as clean as he finds it. His charges were fair and reasonable. I cannot recommend him highly enough.
Which? Trusted Traders Consumer
, work completed
Recommended
Honest efficient and thorough
Customer Service
Quality
Value
We have used Jason on a number of occasions and never had anything but excellent service ; honest advice and good workmanship. In fact a number of members of our family also use him now and would say the same. Highly recommend
David R
, work completed
Recommended
Very personable, tidy, efficient with attention to detail
Customer Service
Quality
Value
We are delighted with Jason's work. He has plumbed in our sink and washing machine, fitted entirely new pipe work and is coming back to service our boiler. From the outset Jason was really helpful, knowledgeable and got stuck in to the task. He was considerate asking if he could play his radio, which he did quietly and he presented options, didn't make assumptions and helped us make informed decisions about other things we needed to have in place in our new kitchen. So lucky to have found Jason and will definitely use him again and have already recommended to others! He was also cautious about his work and implications it had on other things, and came on time first thing in the morning and stayed until the task was completed. There weren't endless tea breaks or disappearing to buy materials during the job, he was prepared and organised, and didn't leave a mess.
Lisa Hobbs
, work completed
Recommended
Boiler upgrade, radiator replacement and installation of Hive
Customer Service
Quality
Value
Our old boiler was over 20 years old, although still in working order, we wanted to upgrade to a new A rated Worcester Bosch before winter. I cannot recommend Jason, highly enough. He is a very thorough engineer and listens to your requirements. His knowledge is first class, and he put me at ease by talking me through how he was going to do the upgrade, even down to the pipework alterations that would be needed. Jason’s estimate was very reasonable in comparison to other companies who quoted and his work was very neat and tidy. I am very happy with the result. Thank You.
Graeme Evans
, work completed
Recommended
Thorough, reliable and trustworthy
Customer Service
Quality
Value
During a routine examination of the heating system in my daughter's newly purchased house Jason found a potentially lethal fault in the installation of the boiler which he was able to correct and make safe. I would always recommend him for plumbing and heating works because of his meticulous approach to the primary safety aspects of his job, as well as his excellent workmanship
Julian Nelder
, work completed
Recommended
Superb gas engineer
Customer Service
Quality
Value
Jason sourced and installed a new radiator for our front room in our new house. He offered advice beforehand on the type of radiator that would heat the room effectively for our particular situation. He also sourced and installed thermostatic valves on some of our existing radiators as well as fixing two of them back on to the wall. He also took the time to talk me through aspects of the boiler and our main heating control too. Jason did a great job, was highly informative and was a pleasure to be around. I would definitely recommend him.
Joss, North London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Replaced Electric Shower in Bathroom. Excellent workmanship, very clean and tidy. Supplied covers for carpet in hallway. I would definitely recommend Jason. A 5* job. John - North London 30/06/17
John Liken
, work completed
Recommended
Installation of gas boilers
Customer Service
Quality
Value
The second job Jason carried out for us was tricky because we required him to commission a boiler which he had not himself installed. He inspected the installation and the manufacturer’s manual and required a number of points to be remedied. We arranged for the contractor to carry these out. On further inspection, Jason was still not satisfied and fixed the items himself at a reasonable cost. However he was not satisfied with the gas pressure which was too low for the boiler to operate with optimum efficiency. He called in the National Grid engineer who claimed that the pressure was sufficient for ordinary operation. However Jason insisted that the pressure was still not sufficient. He advised us therefore to register the appliance with the manufacturer and then call in the engineer. We did this and the manufacturers engineer confirmed Jason's diagnosis. National Grid then accepted that the pressure was too low and as a result had to install a completely new supply pipe.
A & J Farmiloe
, work completed
Recommended
Honest, reliable, all you could ask for.
Customer Service
Quality
Value
Jason French ticks every box! He's reliable and honest, a great worker and no nonsense advice. Happy to recommend.
DTA3ang
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Jason has recently installed a new boiler for me. I would certainly recommend him. He gave a gold star service. He brought forward the date to install my boiler as old one packed up on Boxing Day. Excellent communication at all times which is very important. Great service.
C928588203
, work completed
Recommended
Very helpful response to crisis
Customer Service
Quality
Value
My elderly father collapsed on Christmas Eve pulling a radiator off the wall on top of him. Jason was round within an hour and had fixed the problem within one more. He could not have been more helpful or supportive and we would recommend him thoroughly.
Which? Trusted Traders Consumer
, work completed
Recommended
Very good work
Customer Service
Quality
Value
Jason made a really good job of diagnosing an unusual fault on our central heating,and sorting it out. I entirely agree with the other reviewers about the efficient and tidy way he works.
Frances B
, work completed
Recommended
great work
Customer Service
Quality
Value
We had a difficult problem with our heating which a number of plumbers or unable to fix or included expensive work which was not required. Jason spent a long-time (without cost) to investigate and think about where the problem lies and how to resolve it before providing a clear quote for the cost of repair. The work was completed as described and our heating is now fully working
Peter Lockhart
, work completed
Recommended
Would highly recommend!
Customer Service
Quality
Value
Jason serviced my boiler as well doing other general plumbing services. I was happy with the work completed and would recommend him to other customers. He was reliable, punctual and polite, and worked to a high standard. Great work!
Paul H, London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
General Plumbing services. Boiler servicing.
Happy Customer
, work completed
Recommended
Great service
Customer Service
Quality
Value
Boiler service and general plumbing services
Happy Customer
, work completed
Recommended
Excellent work!
Customer Service
Quality
Value
Jason has done many jobs for me; he has installed a boiler in our kitchen and also fitted a basin in our spare bedroom. Jason is honest, efficient and has a good sense of humour which means he is a pleasure to have working in the house. There is no mess left as he cleans up after himself and even puts covers over the carpets to protect them from getting dirty. I could not fault him and therefore would highly recommend the company to other customers. Brilliant work!
Ricky, Greater London
, work completed
Recommended
Merci
Customer Service
Quality
Value
Plumbing repairs and installation
Anonymous
, work completed
Recommended
Would recommend!
Customer Service
Quality
Value
Jason fitted a pump to my hot water tank to overcome poor water pressure. I was happy with the work as it was handled efficiently and completed on time and on budget. The issue I had was resolved therefore I would recommend the company to other customers.
Roy, London
, work completed
Recommended
Efficient and Effective
Customer Service
Quality
Value
Pump fitted to hot water tank to overcome poor water pressure.
Anonymous
, work completed
Recommended
Great Work!
Customer Service
Quality
Value
Jason has done numerous jobs for me over the years; he has maintained my boiler, installed numerous radiators and done other general plumbing work. I am always happy with the work completed and have nothing to go against him. I would highly recommend!
Nick, North London
, work completed
Recommended