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Endorsed by

Which

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Trusted Traders

J.C Friend & Sons Glazing Ltd

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday - Closed
  • Sunday - Closed
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5.0

14 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

J.C.Friend & Sons is a reputable double glazing company, predominantly working in south east Hertfordshire. Areas include Rickmansworth, Croxley Green, Chorleywood and Watford. With over thirty years experience in the industry, J.C. Friend & Sons has proven to be a reliable, trustworthy and caring company.

We are a small family run company that has relied purely through word of mouth for many years. This is an achievement few companies can match and demonstrates the pride we take in customer satisfaction. We strive to work around your commitments, to enable minimum disruption.

John Friend, the founder of the company, started working in the window industry over thirty years ago. He now uses his extensive experience in the industry to provide 100% customer satisfaction.Working alongside John, are his three sons Tom, Jon and Joe.

J.C.Friend & Sons is a CERTASS qualified company and BFRC registered retailer of energy efficient windows.
We are also members of the TrustMark Tradesmen.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Patio doors
    • Bi-fold doors
  • Glaziers

    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Double glazing installation
    • Double glazing repair
    • Sash windows
  • More Services

    • conservatories and orangeries. aluminum windows. maintenance

Customer reviews

Reviews summary

5.0
14 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
EXCELLENT SERVICE
Customer Service
Quality
Value
J.C.friend and Sons did a fabulous job with replacing all 5 windows in my flat. From the start the whole process was clearly explained, all my questions answered. The team left my flat spotless when they were finished. I was very pleased with their work and i would highly recommend this family run company!
shilpa23/10/2018
Excellent work, fantastic company
Customer Service
Quality
Value
For a long time we were thinking about changing our windows in the house but have always been worried about “pushy” companies that say all the right things but don’t deliver. We then contacted John Snr and he came and talked through what was available and the costs. Instinct told us that this was the right company to go with and are pleased we gave them the go ahead. We have just had all of our windows and patio door done and can’t praise Jon jr and his team enough. We have come home from work each day that they have been here and apart from the new windows you wouldn’t know they had been here as everywhere was spotless. The service we have received has been second to none and we are absolutely thrilled with our new windows. We would most definitely recommend without hesitation. A super family run business that should be extremely proud of themselves. If only all companies were like this one.
Elaine Watson Please-Enter-Your-Surname27/04/2018
Excellent work replacing my windows
Customer Service
Quality
Value
I had 2 sash windows replaced and 2 new flush windows installed. Not only did Jon provide me with the detailed quote and survey, but he also managed the whole removal and installation job. I really liked that I knew who was doing the work in person and he knew what was required for this specific job. Competitive on price but more importantly really good quality of work and finish. I love my new windows, they have transformed the feel of the house. Would definitely use again and recommend.
Caroline Farrer11/02/2018
Decent people, fair price & great work
Customer Service
Quality
Value
They changed our windows (including 2 bays) and front door. It all looks great - they were really nice, honest, friendly people, no hard-sell, and a very competitive quote (they use software that shows you what the design will look like, so you can see before you choose). There's a slight issue with the door lock mechanism, and they got back to me straight away to say they would organise a new part from the manufacturer, so good after-sales care too.
Jim Godfrey04/02/2018
absolutely amazing
Customer Service
Quality
Value
Jon and his brother Joe, came to replace my sliding patio door today. I found them both to be very courteous, friendly, efficient clean and tidied up. They were both extremely professional. I just love my new door, its better than the original one !
Rita Sofat23/08/2017
Patio Door
Customer Service
Quality
Value
Jon and Joe were brilliant! I am in love with my new patio door. Both were highly professional, very tidy workers. very impressed with their standard of work. I have no hesitation of recommending them to all my family and friends.
Rita, Hertfordshire23/08/2017
Glazing repair
Customer Service
Quality
Value
J.C Friend and sons were one out of five chosen for a quote. We chose J.c Friend because they were informative and not pushy, quite happy to offer advise and repair of the broken double glazed windows. We received a very competitive quote and from order to delivery we were kept in the loop. The fitting was quick and painless, the the workmanship was superb. The attention to detail made my windows look better than the original Thank you guys.....definitely recommend using them for all your Glazing needs.
Which? Trusted Traders Consumer02/02/2017
Windows replaced
Great work from John Friend snr and junior. Happy with the quality of the products and with the workmanship Pleasure dealing with these guys Makes a change for once.
Naseer23/01/2017 (Reviewer did not use service)
Highly professional and top quality company
Customer Service
Quality
Value
Jon and Chris replaced our cloakroom window, garage door and window and our inside porch door. I cannot find fault in any aspect of their work, they have been an absolute pleasure to do the job and highly professional. From the initial inspection through to order process and finally the actual installation of the doors and windows, Jon kept us updated at every stage, calling and delivering when promised. All work was top quality, with the upmost care and attention to detail. The boys were extremely tidy, polite and friendly - our little boy loved having new friends to chat to! Work was completed on time and all windows and doors are certified and guaranteed. Would certainly recommend and we will definitely be in touch if ever we need a glazier again! Thank you so much.
littlekatieward29/07/2016
Professional service
Customer Service
Quality
Value
We've used John Friend & Sons Ltd Glazing a number of times and have always found them to be courteous, professional, efficient, and as their name suggests, Friend(ly)! We like that they are a local family firm who always have time for their customers and take the time to explain different options. We would have no hesitation in recommending them.
maggieathome24/05/2016