Always excellent
They're my go-to plumbers. They service my gas heating every year, and recently replaced my shower and kitchen tap. I recently had a leak from my water softener circuit. They did repairs quickly and I know I can call them out whenever needed. The office keeps me informed so I'm not worrying. They do the extra mile when necessary, staying on to sort out a problem. I have no hesitation in recommending them.
Customer in Hertfordshire
Posted on 03/07/2025
, work completed 26/06/2025
Recommended
Truly fantastic
Knowledgable, thorough, polite, respectful, communicative and professional. Following a service and subsequent maintenance of my NuHeat Air Source Heat Pump and system… I could not recommend them highly enough.
Customer in Central Bedfordshire
Posted on 07/10/2024
, work completed 01/10/2024
Recommended
Excellent service, as usual
J Chid Mechanical Plumbing Gas Ltd has completed several jobs for me over the past few years including servicing the boiler yearly. Always calm, hassle-free work, leaving no mess. I highly recommend this firm.
Customer in Central Bedfordshire
Posted on 31/07/2024
, work completed 25/07/2024
Recommended
Efficient and professional service
The team displayed excellent customer service and went the extra mile to get out to us and fix our heating and hot water issues knowing we had a new baby in the house too. We had two engineers out to assess and carry out some fixes- they worked well together to communicate and share what had been done on the previous visit and worked persistently until our heating and water issues were solved. Prompt and efficient service. Thank you! Would highly recommend
Customer in Hertfordshire
Posted on 14/03/2024
, work completed 11/03/2024
Recommended
What seemed like a tricky job made effortless
John renewed the electrical wiring centres and thermostats for our underfloor heating. The old wiring was faulty and patched throughout and many of the thermostats didn't work for one reason or another adding what seemed like a number of, unknown complexities. John worked through the backlog of legacy wiring and problems with ease and has now brought our heating system up to date. He was prompt and flexible with his time and the job finished on budget - he was also communicative and helpful throughout the process, making recommendations on which equipment to use going forward. Any challenges were recognised early on and resolved swiftly. I'd strongly recommend J Child Mechanical Plumbing Gas for all complex gas and plumbing needs.
Customer in Hertfordshire
Posted on 22/01/2024
, work completed 19/01/2024
Recommended
Helpful and efficient
The initial survey was informative and Alan and Mickey carried out a very professional job, seemingly never stopping for a break to get the work done to schedule (new boiler and radiators). Boiler seems a high quality product (internet-enabled!). Removing all waste including a redundant macerator was also helpful. Definitely recommended.
Customer in Bedford
Posted on 04/12/2023
, work completed 13/10/2023
Recommended
New boiler within 2 days
The boiler failed one evening and I emailed J Child that night. By 8am the following morning I'd been promised they'd look at their schedules and get someone to us. By 10.30am Alan the plumber was with us. Due to the cost of the faulty part and the age of the boiler, we opted for a new one. Later that afternoon, John called us to go through options with us then provided a quote. We accepted it and the boiler was ordered that evening. By 8.30am the following morning, Alan was back to fit the boiler. He worked hard for most of the day to make sure we had a new, working boiler by the end of the afternoon. Great service and I can't think of anything negative at all.
Customer in Central Bedfordshire
Posted on 20/10/2023
, work completed 19/10/2023
Recommended
Fast efficient friendly service
I called J Childs to arrange a boiler service and was helped by the very friendly Tania who helped get it arranged at a convenient time and day. On the day Alan turned up exactly on time, was very respectful of my house and time and did his job quickly and efficiently, explained his findings and made sure I understood everything. The report was available next day and the whole process was very cost effective, would very much recommend them and will be using them in the future!
Customer in Central Bedfordshire
Posted on 12/09/2023
, work completed 11/09/2023
Recommended
Plumbing jobs
This is the third time we've used this company and they are very efficient (admin superb), prompt, reliable and helpful. No hesitation giving them a treble five-star.
Customer in Central Bedfordshire
Posted on 29/08/2023
, work completed 24/08/2023
Recommended
Excellent work - again!
Alan from J Child Mechanical Plumbing and Gas installed a new radiator for us with excellent results. He fully discussed a number of small issues as they came up, and resolved them without fuss, hassle, or mess. A very smooth operation. I invited them to do this work because of the excellent job they made last year of installing a new boiler. I highly recommend their work from start to finish.
Customer in Central Bedfordshire
Posted on 07/06/2023
, work completed 06/06/2023
Recommended
Superb, reliable service
This is my second time to use J Child and the whole experience has been great. I find the company completely reliable, honest, efficient and prompt. They always arrive on time and complete the work to a high standard. The communication, admin and paperwork is clear and professional. They are extremely courteous and work focused. They make good suggestions without forcing their views. Very easy to deal with.
Customer in
Posted on 30/05/2023
, work completed 25/05/2023
Recommended
Prompt and efficient
Our downstairs loo sprang a leak and J Childs were able to send someone out that same day. Problem solved! I have also used them for tap and radiator repairs and found the service very prompt and efficient. I would heartily recommend them.
Hilary in Hertfordshire
Posted on 18/05/2023
, work completed 12/05/2023
Recommended
Excellent service
Our kitchen tap broke spraying water all over the kitchen. Called J Child’s who came out the same day and ordered a new tap as well as replaced the bathroom tap the next day. The work was excellent and will use them again when needed. I would recommend them to anyone
Customer in Central Bedfordshire
Posted on 13/05/2023
, work completed 12/05/2023
Recommended
Efficient and professional
I needed a radiator replaced and found the quote and replacement process quick and painless at what seemed to me to be a reasonable price. I'm very happy with the finished job.
Daniel in Central Bedfordshire
Posted on 22/03/2023
, work completed 20/03/2023
Recommended
Excellent work from start to finish
J Child replaced our old gas boiler and cylinder with a combi; replaced a shower unit; and fitted a larger radiator in the hall over 2 days in August 2022. We are very impressed with the whole experience, starting with John Child’s initial survey and advice. Allan and apprentice Mikey worked steadily and efficiently throughout the installation. All non-‘black-bin’ rubbish was removed before they completed the job. Very pleased indeed. Highly recommend.
Customer in Central Bedfordshire
Posted on 27/09/2022
, work completed 03/08/2022
Recommended
Fantastic new bathroom
I am absolutely delighted with the work carried out by the team to refurbish the bathroom and downstairs toilet. I think the downstairs loo is now the favourite room in my house!! Great advice before starting the project, refurbishment carried out with care and two excellent room. I would definitely recommend John and his team.
Customer in Bedford
Posted on 21/05/2022
, work completed 04/04/2022
Recommended
Excellent Service
We've used John for two years now, to service our boiler and do some works on our underfloor heating system. He has been excellent, with no fuss whatsoever. He's very prompt, gets on with the job in hand very professionally leaves no mess - couldn't ask for better. Communications with the office are very easy. Thoroughly recommended.
Customer in Bedford
Posted on 10/03/2022
, work completed 10/03/2022
Recommended
Investigate and repair leak under bath. Supply and fit new isolation valve and mapress fitting.
We found drips on our sitting room ceiling on Saturday. We were able to isolate the leak and contacted half a dozen plumbers. J Child were quick to respond and able to come on Tuesday. On the phone, they explained their pricing structure which seemed fair. They arrived promptly, identified and carried out the repair necessary to the copper pipe, and re-aligned another isolation valve which had been poorly installed in this new build. The bath panel could not be replaced yet as the floor was still drying out, but Allan showed me an Amazon link to buy new bath panel clips which had broken when I had taken it off at the weekend. I was very pleased with the service and price and would not hesitate to use them again.
Customer from Hitchin
Posted on 02/12/2021
, work completed 30/11/2021
Recommended
Good work, finished quickly
John fitted electric underfloor heating to my small study/bedroom. It was professionally done and he and the floorer liaised about how they might deal with possible issues with the (minimally) raised height of the floor, because of the insulation boards. There were no subsequent problems. John also very kindly returned to walk me through setting the highly complex floor thermostat once the floor had been laid. I found the WhatsApp film he took of me setting the thermostat, and he talking me through every step, very useful indeed. I really appreciated that. The work was to budget and within schedule. I would recommend John.
Customer in Bedford
Posted on 24/11/2021
, work completed 17/11/2021
Recommended
Very quick and efficient
Very polite and professional throughout. Quick to identify issue and booked us in very quickly. Very reasonable. Will use again.
Customer in Hertfordshire
Posted on 14/09/2021
, work completed 09/09/2021
Recommended
Superb professional service.
I had a hole-in-the-wall gas fire installed which initially required two separate visits and liaison with a builder completing an external chimney. John was helpful and knowledgeable from the outset and coordinated effectively with the builder. Due to unforeseen circumstances, it was necessary to change the date for fitting the fire and John was flexible and accommodating. The work was of a very high standard, John cleaned up after himself, leaving everything in very good order and as important the price was exceptionally reasonable. I would highly recommend this company to anyone and based on my positive experience have already scheduled in servicing for the fire as well as the central heating.
Customer in Central Bedfordshire
Posted on 08/09/2021
, work completed 19/08/2021
Recommended
Excellent Service
As always excellent service from J Childs Mechanical Plumbing Gas Ltd. Booked in for a routine boiler service, I mucked up the dates and due to work commitments couldn't be available for the date originally agreed. They sorted someone to come out to me saving me from rearranging another date and time off work. Thank you. The gentleman who came out to do the service was very polite and the work was done efficiently and quickly.
Jane in Cambridgeshire
Posted on 29/04/2021
, work completed 20/04/2021
Recommended
Excellent service
Can't criticise these people. We had a boiler problem which meant we were without heat, and they fitted us in the next day, which we really appreciated as the weather was cold. The work was done quickly and efficiently, and an option we had to decide upon was explained clearly. Highly recommended.
Customer in Central Bedfordshire
Posted on 29/03/2021
, work completed 23/03/2021
Recommended
Fantastic response & great service
My boiler broke down on the coldest day of this year, beginning of February and -6c. I had an insurance policy with British Gas and called them only to find that they couldn't come out to take a look until mid March, John Child arrived half an hour after my call. My 20 year old boiler had bit the dust and I needed a new one, which was ordered and fitted all before British Gas could even come out to take a look and for considerably less than they would have charged. This is the third time John Child has come to the rescue, as such I've cancelled my policy with British Gas and will be relying on them for all my plumbing and gas jobs from now on.
Customer in Central Bedfordshire
Posted on 10/03/2021
, work completed 26/02/2021
Recommended
Excellent work
I had a drip on the manifold for the underfloor heating. A different heating company wanted to replace the whole manifold unit. I used John as a second opinion. He came around very promptly and decided that a new unit was not necessary. He returned with two small parts, dismantled the leaking joints and replaced half a dozen o-rings. All now perfect for a fraction of the price the other company was going to charge.
Customer in Bedford
Posted on 26/02/2021
, work completed 24/02/2021
Recommended