J Day Engineering Ltd

Thank you so much for taking the time to leave such a generous review. Having looked after you for the past 15 years, your comments genuinely mean a great deal to me and the whole team. We have worked incredibly hard over the years to develop J Day Engineering while retaining the personal service and technical standards that have always been important to us, so it is particularly rewarding to hear this from such a long-standing customer. I’m delighted the car felt like new again after the recent repairs. I’ll make sure your comments are shared with everyone involved. Thank you again for your continued trust and support over so many years – and we’ll make sure the coffee remains up to standard too! James & the J Day Engineering team

Thank you for taking the time to share your experience. We are delighted that you were pleased with the servicing of your Defender and Range Rover, and with the support and advice from our team. Your kind words and recommendation are much appreciated.

We are disappointed to read this review and respectfully disagree with a number of the statements presented as established fact. This matter concerned a technical dispute involving a 25-year-old vehicle. We thoroughly reviewed our contemporaneous workshop records, the customer's submissions and the independent specialist's report. Whilst the specialist adjusted a crankshaft position sensor and expressed the opinion that it was "highly probable" it had been disturbed during the cambelt replacement, we did not agree that the available evidence established responsibility for the wider allegations subsequently made. The report itself also recorded pre-existing engine wear and below-factory compression. Despite disputing liability, J Day Engineering chose to reimburse the customer in full as a commercial decision because the management time required to continue the dispute was disproportionate to the value of the claim. This was expressly agreed by both parties as a full and final settlement, without any admission of liability and without any court determining the issues. We fully respect every customer's right to leave an honest review. However, we do not believe this review fairly reflects either the technical evidence or the basis upon which the matter was resolved. For over 26 years we have remained committed to resolving concerns professionally and fairly.

Thank you for taking the time to share your experience. We are pleased that you were happy with the thorough inspection and standard of repairs. Your continued confidence in our team is much appreciated.

Thank you for taking the time to share your experience. We are delighted that your BMW service and MOT went smoothly and that you enjoyed the coffee and clean car on collection. Thank you for recommending us.

Thank you for taking the time to share your experience. It is good to hear that the advice and communication from our reception and technical teams were helpful. We appreciate your kind comments about their service.

Thank you for taking the time to share your experience. We are pleased that we could arrange the work promptly after your MOT and that you felt well looked after. Your recommendation means a great deal to our team.

Thank you for taking the time to share your experience. We are delighted that you were so pleased with your Alfa Romeo Tonale service, from booking through to collection. Thank you for your recommendation and your kind words about the team.

Thank you for taking the time to share your experience. We are pleased that you enjoyed the welcome and waiting area, and that the work was completed within the estimated time. Your kind feedback is much appreciated.

Thank you for taking the time to share your experience. We are glad that the diagnostic work helped clarify the cause of your camper van’s electrical issue. It is also good to hear that the communication and transport arrangements were helpful.

Thank you for taking the time to share your experience. Thank you for trusting us with your Jaguar I-Pace and Nissan Leaf. We are delighted that you value the team’s knowledge and friendly service, and that the valet was a welcome finishing touch.

Thank you for taking the time to share your experience. We are pleased that we could help after your tyre blowout and keep you informed throughout. Your kind comments about the team’s helpfulness are much appreciated.

Thank you for taking the time to share your experience. We are glad that we could get you back on the road promptly and help you continue your break. Thank you for recommending our team and recognising their efforts.

Thank you for taking the time to share your experience. Your support over the past nine years means a great deal to us. We are delighted that you continue to be pleased with our servicing and repairs, and appreciate your recommendations.

Thank you for taking the time to share your experience. We are pleased that the work was completed on time and that you felt informed throughout. Thank you for your recommendation.

Thank you for taking the time to share your experience. We are delighted that you were pleased with your Velar’s MOT and service, the updates and the clean car on collection. Thank you for your continued confidence in our team.

Thank you for taking the time to share your experience. Thank you for your loyalty over the past nine years. We are pleased that you value our advice, clear estimates and collection service, and that you were happy with the work on your Audi.

Thank you for taking the time to share your experience. We are pleased that we could arrange your tyre sensor work promptly and make your visit a positive experience. Thank you for choosing us on a recommendation.

Thank you for taking the time to share your experience. Your trust over around 18 years is greatly appreciated. We are delighted that you continue to value the thorough servicing and clear explanations from our team.

Thank you for taking the time to share your experience. We are glad that you were pleased with the prompt service and advice about future work. Thank you for recommending us to your family and for your kind words about the team.

Thank you for taking the time to share your experience. We are pleased that you were happy with the speed and quality of the undertray repair. Your recommendation is much appreciated.

Thank you for taking the time to share your experience. Thank you for your loyalty over 15 years and for travelling to us. We are delighted that you were pleased with the MOT and parking sensor repair, and appreciate your generous comments about the team.

Thank you for taking the time to share your experience. We are pleased that the advice and estimates following your Audi’s MOT helped you plan its maintenance. Your continued trust and recommendations mean a great deal to us.

Thank you for taking the time to share your experience. We are delighted to hear that you noticed an improvement in how your car drives following the service and repairs. Thank you for your continued trust and your kind comments about our customer support.