Endorsed by Which?

J Paterson The Window Company

4.8

65 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

J Paterson The Window Company take pride in supplying quality window and door systems to compliment ones home. We listen to our customers requirements and advise which products would be best.We have a showroom in Whitstable with a number of composite doors, French door, Bi Folding doors and a range of window styles to choose from. All our work is guaranteed for 10 years which is insurance backed and comes with deposit protection and our sealed units have a 20 year warranty. We mostly rely on recommendations from our customers and are very proud to be a Which Trusted Trader. Our window system we use is Rehau which comes with an A rated as standard and we can also offer a 36mm triple glazed window.All our doors and windows come with multi point lock and shootbolts as standard with internally beads for maximum security. All our windows and doors are made to the exact requirements of our customers and made to fit into their openings with a hassle free experience from survey to having the windows fitted.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Glaziers

    • Double glazing installation
    • Double glazed units
    • Aluminium Windows
    • Double glazing repair
  • More Services

    • internal blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Professional job
Customer Service
Quality
Value
I had 4 windows fitted all agreed at a convenient time to me, fitted, friendly and helpful.
Nikki, Kent Posted on 08/11/2018 , work completed 08/11/2018
Great job completed to a high standard
Customer Service
Quality
Value
We had 5 windows and a new front door supplied and fitted by J Paterson and are really pleased with the work completed. Very straight forward to get a price with no hidden costs and without the fuss some window fitting companies like to go through. High standard of workmanship and the finish on the work completed is excellent. We Would definitely recommend and use again.
Antony Posted on 20/10/2018 , work completed 20/10/2018
Very detailed
Customer Service
Quality
Value
Very happy with the work carried out. I asked for a few extra details and they were completed beyond expectations and very professionally. A couple of issues but I believe it was manufacturing rather than a human error. This was resolved very quickly and without expense. Couldn't be happier.
Daniel, Kent Posted on 10/09/2018 , work completed 10/09/2018
Smart and reasonable
Customer Service
Quality
Value
We had all windows and doors replaced at what we considered to be a reasonable price. Very helpful company. Really impressed with our style of windows. Make the house look really smart and stand out from the rest. Aftercare was really food as we asked for obscured glass after clear was initially put in the back door, Nothing was too much effort. Definitely recommend.
Peter, Kent Posted on 05/09/2018 , work completed 05/09/2018
My review
Customer Service
Quality
Value
Professional. Second time used after 14 years and once again a brilliant job. Did the work requested and have offered to check the previously installed windows, still to be sorted. Happy to recommend this business to others and have.
Patricia, Kent Posted on 24/08/2018 , work completed 24/08/2018
My review
Customer Service
Quality
Value
Excellent service
Sheila Ann, Kent Posted on 20/08/2018 , work completed 20/08/2018
Great service
Customer Service
Quality
Value
Fantastic service...very friendly tradesman.
Which? Trusted Traders Consumer Posted on 04/08/2018 , work completed 04/08/2018
Brilliant and very professional work
Customer Service
Quality
Value
From start to finish the work was outstanding. There was no mess Steve the fitter always made sure the floors and furniture was always covered, every step of the way he always made sure I was happy. I would like to say thank you to J Patterson and his team for my wonderful windows.
Lesley, Kent Posted on 16/07/2018 , work completed 16/07/2018
Good installation
Customer Service
Quality
Value
Quality windows and door fitted by a polite and experienced installer.
Michael, Kent Posted on 29/06/2018 , work completed 29/06/2018
Well done!
Customer Service
Quality
Value
Excellent service, polite and professional. The product looks great.
Lisa, Kent Posted on 21/06/2018 , work completed 21/06/2018