J&S Plumbing and Heating

I have used J&S for a few years now, for boiler replacement, plumbing and repairs. Workmanship is of high quality and they are nice people to deal with. One situation where there was a bit of confusion about the fault, a call came through after hours asking if they could come and review the fault, for which I was very grateful, as we needed hot water to care for an elderly family member. The fault was identified, the spares ordered, and the repair completed a day earlier than expected! Definitely recommended.

After contacting one company that said I needed all the pipes behind my machine replaced, and that they'd get back to me with a quote (which they never did), I had J&S Plumbing contact me. They were very polite and kept me informed every step of the way, including an update on who my plumber was and when he was en route. I even had the option to send them some pictures of the pipes that needed sorting, which made things so much easier as the plumber knew exactly what needed doing before he even arrived. The job took less than an hour and was much more reasonable than we thought it would be.

Had a leaking bath tap which I thought a quick replacement of the tap cartridge would solve, the cartridge wasn't a standard fix and I didn't know how to size up a new one correctly. phoned up and booked someone to come in some two days later. I was looking at similar replacement cartridges from the place we purchased the bath taps from and they were expensive. I had in my own mind that a complete replacement might be a better idea. The taps had suffered from limescale. Come today, Christian from JAS Plumbing arrived, I explained the situation and he said that he could fit cartridges but it doesn't always solve the issue and that it might be a couple of days before he could get the cartridges but it's up to me . I then said about replacing the entire bathroom tap. He came up with a price which I was happy with and he went off to get the new bath fittings. Job was done professionally and gave some advice about another small issue for the future The staff at their office is very good and I was happy with the entire experience . Do I like spending money on repairs then the answer is NO but if I do then I would recommend this company for a good experience, a fair price and someone you could use in the future for other jobs

Remarkably, the very helpful receptionist at J and S Plumbing was able to send an engineer for an exploratory visit on the same day....and he in fact came earlier than expected! Christian was able to diagnose the problem quickly, went off to get the required parts, returned promptly and completed the "fix"...hopefully. And a week on, a fix it has indeed proved to be, with the noxious smell entirely absent. Thank you very much.

J & S Engineer came to assess the problem same day as reporting it on 26/June 2025, very pleased with promptness and assessment. He turned off water to stop further water loss. Same engineer came back 48 hours later to totally replace faulty part which meant, due to the poor design of the built-in unit, taking it apart, removing the toilet pan to access the cistern. He replaced whole valve unit with a better quality product and replaced the toilet, including new seals on all pipework. He worked quietly and efficiently, the whole work took 3 hours and he left the bathroom clean and tidy after explaining exactly what he had done. The work was carried out under my Care Plan, which I would recommend to anyone. Using J & S Plumbing and Heating to replace my combi boiler a few years ago and taking out their Care Plan was one of the best things I have done. It gives me complete peace of mind regarding any plumbing or heating problems that may arise. They carry out my annual boiler service thoroughly and promptly. Their engineers are always polite, friendly and efficient and the office staff is friendly and helpful.

Barry arrived precisely on time to service our boiler. He was tidy and polite, got on quietly with his work, and was quick to resolve a problem with the diverter valve. Very professional job, as we always expect from the company. I thoroughly recommend them; we've always been impressed by their work and promptness.

Fast, friendly and super efficient. Took on a job nobody else would, and completed it promptly and professionally. Pride in the job showed, and the outcome was a plumbing master class with what can only be called plumbing artistry. Skilled craftsmen in every respect. Cannot recommend this company more highly and I will definitely use them again.