J&S Plumbing and Heating

It was time to replace the gas boiler at my son's house, and the installation carried out by J&S Plumbing and Heating has been excellent. The old boiler was removed with the minimum of fuss, and the new one was installed to a highly professional level. Great care was taken by the engineers to protect carpets, etc, and to leave everything tidy. The quality of the new pipework is excellent, as is the brickwork around the new flue. The new boiler was up and running by the end of the first day, followed by a power flush of the radiators on day two. The engineers made sure that we were comfortable with how to operate everything and answered all our questions clearly. Overall, very impressed and I cannot recommend J&S Plumbing and Heating highly enough.

We use J&S for our boiler service yearly and Barry is always great! We recently had James replace some radiators and install a new thermostat for us, we are very pleased each time J&S attend, they are all very professional, polite and most of all reliable! We have booked in for more radiators and look forward to the excellent service continuing, highly recommend! The staff on the phone are always very helpful also answering any questions and talking you through things.

Employee was great, knowledgeable serviced and repaired, with new parts in the alloted time on the appointment date. Will use again.

From start to finish, J&S provided a faultless service. Efficient communication, everything done when promised and to an excellent standard. I have no hesitation in recommending them.

I contacted J&S plumbing for a quote to replace a kitchen sink and tap. It's not always easy to get a plumber for the smaller jobs. I was so impressed with Judith who took my call: polite, friendly and a breath of fresh air in how efficient she was. I was able to get a prompt appt for the quote and the works were carried out within 2 weeks. Christian the plumber was a pleasure to deal with. He arrived on time and his workmanship was really top quality. The quality of the sink and tap was very good. The company has great communication with its customers and I can honestly say I haven't dealt with a better plumbing company. I'll definitely be using their services again.

From the initial enquiry to the completion of the work everything was first class. It was a relatively simple job (problem with outside tap and internal NRV) but it was done quickly and professionally by friendly staff (that includes the office team and the engineer who did the work). It was done on time, the problem was diagnosed immediately, all costs were fully explained (competitive prices), all parts were available and the job was completed within a very quick timescale. First time I have used J&S but if I have an issue in the future I wouldn't hesitate to use them again. Highly recommended.

I have used J & S to service my oil heating boiler for the last 3 years. Can't fault the fast efficient service. Very pleasant engineer, customer service very helpful. I was informed and advised at every point of the work done. Excellent service at all times. I would thoroughly recommend this company.

J & S have done lots of work for us over the last three years. The latest work was to change a kitchen tap that had come loose. The work was completed to our perfect satisfaction, and as ever, the service was friendly and reliable.

This was the first time we had used J&S for an overdue boiler service. The engineer was a credit to himself and the firm: friendly; knowledgeable, thorough. This was not just a quick look and a once-over , but a painstaking service at a very acceptable price.

I have used J&S for a few years now, for boiler replacement, plumbing and repairs. Workmanship is of high quality and they are nice people to deal with. One situation where there was a bit of confusion about the fault, a call came through after hours asking if they could come and review the fault, for which I was very grateful, as we needed hot water to care for an elderly family member. The fault was identified, the spares ordered, and the repair completed a day earlier than expected! Definitely recommended.

After contacting one company that said I needed all the pipes behind my machine replaced, and that they'd get back to me with a quote (which they never did), I had J&S Plumbing contact me. They were very polite and kept me informed every step of the way, including an update on who my plumber was and when he was en route. I even had the option to send them some pictures of the pipes that needed sorting, which made things so much easier as the plumber knew exactly what needed doing before he even arrived. The job took less than an hour and was much more reasonable than we thought it would be.

Had a leaking bath tap which I thought a quick replacement of the tap cartridge would solve, the cartridge wasn't a standard fix and I didn't know how to size up a new one correctly. phoned up and booked someone to come in some two days later. I was looking at similar replacement cartridges from the place we purchased the bath taps from and they were expensive. I had in my own mind that a complete replacement might be a better idea. The taps had suffered from limescale. Come today, Christian from JAS Plumbing arrived, I explained the situation and he said that he could fit cartridges but it doesn't always solve the issue and that it might be a couple of days before he could get the cartridges but it's up to me . I then said about replacing the entire bathroom tap. He came up with a price which I was happy with and he went off to get the new bath fittings. Job was done professionally and gave some advice about another small issue for the future The staff at their office is very good and I was happy with the entire experience . Do I like spending money on repairs then the answer is NO but if I do then I would recommend this company for a good experience, a fair price and someone you could use in the future for other jobs

Remarkably, the very helpful receptionist at J and S Plumbing was able to send an engineer for an exploratory visit on the same day....and he in fact came earlier than expected! Christian was able to diagnose the problem quickly, went off to get the required parts, returned promptly and completed the "fix"...hopefully. And a week on, a fix it has indeed proved to be, with the noxious smell entirely absent. Thank you very much.

J & S Engineer came to assess the problem same day as reporting it on 26/June 2025, very pleased with promptness and assessment. He turned off water to stop further water loss. Same engineer came back 48 hours later to totally replace faulty part which meant, due to the poor design of the built-in unit, taking it apart, removing the toilet pan to access the cistern. He replaced whole valve unit with a better quality product and replaced the toilet, including new seals on all pipework. He worked quietly and efficiently, the whole work took 3 hours and he left the bathroom clean and tidy after explaining exactly what he had done. The work was carried out under my Care Plan, which I would recommend to anyone. Using J & S Plumbing and Heating to replace my combi boiler a few years ago and taking out their Care Plan was one of the best things I have done. It gives me complete peace of mind regarding any plumbing or heating problems that may arise. They carry out my annual boiler service thoroughly and promptly. Their engineers are always polite, friendly and efficient and the office staff is friendly and helpful.

Barry arrived precisely on time to service our boiler. He was tidy and polite, got on quietly with his work, and was quick to resolve a problem with the diverter valve. Very professional job, as we always expect from the company. I thoroughly recommend them; we've always been impressed by their work and promptness.

Fast, friendly and super efficient. Took on a job nobody else would, and completed it promptly and professionally. Pride in the job showed, and the outcome was a plumbing master class with what can only be called plumbing artistry. Skilled craftsmen in every respect. Cannot recommend this company more highly and I will definitely use them again.