James For Carpets Limited

James from James for carpets visited my home in his van full of floor and rug samples. We discussed what I wanted in a carpet and I decided I would go for a 100% wool carpet on my stairs, landing and 4 bedrooms. He also had samples for vinyl which I forgot to mention in my initial phone conversation. James was patient and supportive and offered advice. He had a very good knowledge of carpets and flooring. He accommodated my need to break up the installation into two separate fittings with over a week apart and made sure I had the same fitters for both visits. There was a little problem with the installation of the vinyl which I voiced the day after the floor was installed and James visited straight away and agreed the floor had to be re-laid. The same fitters visited two weeks later, worked steadily all day and completed the work, removing all rubbish and leaving the house and all work areas spotless. James phoned the day after the work was complete to make sure I was happy with the installation and his fitters, who were polite and conscientious.

We are so impressed with James for Carpets. James is knowledgeable and was so helpful on our initial meet. Our install was due in March but when Covid-19 hit, James called to say we would have to reschedule - understandably. As soon as they were allowed to return to work Alison called to reschedule the appointment, without delay. The install guys arrived promptly, and worked quickly and efficiently. We are so happy with our new carpets and cannot recommend them highly enough - thank you again!

Faultless service in all areas from choice of products to the fitting and helping move furniture . If only all tradesman were as efficient! It made a job I’d been dreading easy. I wouldn’t hesitate to recommend James and his team.

All the staff that I dealt with were absolutely fantastic. Professional, reassuring, knowledgeable and friendly. From the initial quote, through the informative phone calls, to the cheery and helpful fitters, I can’t fault the service and I would not hesitate to recommend and to use again.

Excellent service from start to finish. Prompt response to my enquiry, the whole process was very efficient. Fitters left everything in a clean and tidy condition. It was nice to receive a follow up call next day to make sure I was happy with everything. Definitely use James again and will certainly recommend to family and friends.

Came and fitted carpet on 3 separate occasions. Excellent consult at the beginning going through options, no pressure. Excellent communication throughout. Fitters very friendly and tidy. Definitely would recommend.

Thank you to James, Alison and the whole team at James for carpet. The new carpet and the vinyl are amazing and we are so pleased. The service from beginning to end was top notch and will definitely recommend.