JB Plumbing and Heating

JB Plumbing and Heating did an amazing job. I contacted them on Thursday evening about a leaking boiler and they attended first thing on Friday morning, and identified that it needed replacing. They then organised everything and attended to replace the boiler and remove the old one at their earliest availability. They even repaired the plinth, which had suffered water damage. Extremely helpful, reliable and efficient.

JB Plumbing showed up on time and were very friendly. Discussed job before starting and gave updates until done. I really appreciated their attention to detail and could be happier with the result.

Plumber visit to reseal a bath after a leak was diagnosed. JB Plumbing & Heating engineers are very attentive and thorough. I was very happy with the quality and cleanliness of the service.

The plumber arrived on time and he was very professional. The pipe was replaced with no issues at all. Very tidy worker.

The initial appointment was cancelled by JBP due to illness but was rearranged efficiently. The tradesman was punctual, completed work to my satisfaction and kept me fully informed about the condition of my aged boiler, cleaning up effectively as work progressed.

JB Plumbing & Heating carried out three jobs on the bath, shower, and toilet and were very quick to diagnose the problem and were very thorough in all their checks. The plumber who carried out the work was extremely professional and conducted all jobs to an excellent standard and left no mess at all behind. Price was also agreed beforehand and there were no surprises on the day! I would definitely recommend using JB Plumbing & Heating for any plumbing needs.

Hired this company to replace the cold mains water pipe in my house, they replaced only 60cm of the pipe but still charged me £650 for the full replacement as they advised that this was a 'fixed price job'. This was never agreed and was not on their quote. I tried to complain but they threatened me with a bailiff if I didn't pay the outstanding amount and this was before I was able to involve 'Which?'. The company declined to go through the resolution service Which? Trusted Traders are supposed to agree to use, so I had no choice but to take them to the small claims court. It took 13 months and an awful lot of personal time to go through this process. The court agreed that the quote was for the full pipe replacement and I was able to get some of my money back. I now have to start again and get someone else to replace the pipe.

Radiator valve had broken, allowing water to gush out. I contacted the firm and John visited the same day to replace the failed part. This is the 3rd job that John has undertaken for me and I wouldn't hesitate to use him again.

John and his team have all the attributes you need but can hardly find these days: They turn up when they say they will. They complete the job to a high standard and don’t leave till you’re happy with everything. We’re very happy with our new boiler. John advised us on new Nest thermostats and Jamie helped us to understand them, get online with them, and control them through the App. Jamie completely rewired our thermostats because they were a mess, going above and beyond.

My stop tap is located awkwardly in a kitchen cupboard. Other plumbers refused the job or stated that the cupboard would have to be removed and replaced adding to the overall cost. JB Plumbing provided options and costs by text and phone call. They mentioned a sure stop stop-tap. I'd never heard of this and no other plumber mentioned it. JB plumbing fitted a sure stop and a new stop tap. They did not need to remove the cupboard. The work was carried out professionally and without fuss. I recommend this company and will use them again for any future plumbing jobs.