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JB Plumbing and Heating

4.9

215 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

About

JB Plumbing and Heating we specialise in repairing, servicing and installing central heating systems and full bathroom refurbishments, down to leaks and blockages throughout Manchester and Greater Manchester.

With our 12 years experience we at JB Plumbing and Heating understand that replacing your boiler or bathroom can sometimes be a daunting prospect and aim to make it as stress-free as possible. We offer the best solutions to meet the customers’ specific needs.

Please Do Not Hesitate to contact us we are always happy to help.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
    • Radiators and central heating
  • Drain clearance contractors

    • Drain installation
    • Gutter clearance
    • Emergency drain clearance service
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

    • Gas Fires

Customer reviews

Why you can trust these reviews

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4.9
215 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Fast response and reliable people
Customer Service
Quality
Value
We needed a boiler service as well as a leaking washing machine fixed. JB Plumbing came out quickly (liaising via WhatsApp was particularly effective) and realised our boiler wasn't up to it, and booked in remedial work very quickly. The comms with Sam in the office are great, which makes a real difference for me too. There was also a small thing that needed following up afterwards, and they came out and sorted it within just a few days. Finally, they booked in a check to do the relevant paperwork. Very pleased with how can-do they are and the aftercare is excellent.
Customer in Greater Manchester Posted on 21/07/2024 , work completed 21/06/2024
A great experience
Customer Service
Quality
Value
We had a leaking loo. The work involved removal of the loo and replacement of a split flexible pipe. Recommended for responsiveness, politeness, efficiency and cost. Very impressed.
Customer in Greater Manchester Posted on 15/06/2024 , work completed 03/06/2024
Excellent work - honest and reliable
Customer Service
Quality
Value
John recommended my new boiler, fitted it and has now been servicing it annually for several years. I've never had a problem and if I did I would call him out - no doubt. He is skilled, honest and hardworking, tidies up after himself and is very polite and helpful.
Customer in Greater Manchester Posted on 23/05/2024 , work completed 17/05/2024
Efficient, polite and excellent work
Customer Service
Quality
Value
Danny came to assess the problem with my boiler and was really kind in explaining what was wrong and giving me options to choose from. I had time to think overnight about what I wanted to do without any pressure. The work was completed in a day and I'm really happy with the results. I'll definitely be using JB Plumbing again in the future.
Customer in Greater Manchester Posted on 22/05/2024 , work completed 03/05/2024
New boiler and radiator
Customer Service
Quality
Value
My pensioner Mum required a new boiler and radiator at her house. Mr Burns kept both my mother in person and me by telephone informed throughout as to the progress of the work and the costs. I had not asked that he first double-check with me but he did so as a matter of good customer relations and to protect my mother. This was first class service. He and his staff were efficient and tidy, and extremely courteous I have no hesitation in fully recommending him.
Customer in Greater Manchester Posted on 11/04/2024 , work completed 08/04/2024
Quality work and company
Customer Service
Quality
Value
we had been let down by another plumber so contacted JB Plumbing and Heating. From our first contact they were professional and helpful. They came on time carried out the work , tidied up after themselves and most importantly did a great job. They went over and above to make sure what needed to be done was correct and future proof. Highly recommend.
Customer in Greater Manchester Posted on 15/03/2024 , work completed 15/03/2024
Easy booking and professional service
Customer Service
Quality
Value
Contacting, communicating, and booking with JB Plumbing and Heating was simple, quick, and painless. Special shout out to Sam for prompt responses to queries and clear help in providing pricing and other information. The boiler service was completed quickly and professionally, and the engineer was helpful, friendly, and professional both in manner and presentation. My only very slight gripe was that he was a little late on the morning, but even with that was well within the time set aside for the job, and everything was completed in time so there was no disruption to plans for the day. After having had some frustrations with other suppliers' communications or timekeeping, working with JB was a refreshing change. I would definitely recommend to anyone needing work done.
Customer in Greater Manchester Posted on 16/02/2024 , work completed 16/02/2024
A company that fails to comply with the law
Customer Service
Quality
Value
This trader, if things go wrong will play the blame game and ignore their responsibilities within the law. Engineer attended at the property to inspect combi boiler, engineer called the boiler manufacturer for advice and decided that boiler was repairable. The following day I agreed a price of £857 to fix. Engineer attended to fit new parts but the repair failed. The boiler acted in exactly the same way as it did prior to attempt repair For the following 3 days argued with this company but they refused to re attend (breach of Consumer Rights Act 2015 Sec 55) and firmly blamed the boiler manufactures advice. They left me with no hot water or heating in sub zero temperatures !!!!. It took me to threaten them with court action in order to get my £450 deposit back, bad diagnosis by their engineer and fitting of parts not needed. During email exchanges the parts were quoted as £267 which means that this company actually charges £200 + per hour for labour which is 2 x national average.
Customer in Greater Manchester Posted on 14/12/2023 , work completed 04/12/2023
The trader replied (on 23/01/2024)
Hi, Thank you for your feedback, we always take any feedback on board but we do find there are some inaccuracies within your review. The boiler was repairable, we were told by the boiler manufacturer Ideal that it was and we quoted for what we were advised by Ideal. We were transparent and honest and advised it would be an expensive repair and advised you would be best to put the money towards a new boiler given its age. We understand why you went with the repair choice. The parts fitted were advised to be fitted by the manufacturer of the boiler from the technical helpline, they were on speaker when the engineer was going through the checks on the boiler and you were stood beside him. The repairs were carried out and did not work, we apologised, technical advice said they could be of no more assistance and to change the boiler as this was a rare case and was out of warranty so they couldn't assist. You requested we fit you a new boiler for the same cost as the repairs, so we refunded you. We provided you with a new quote for a boiler but you went elsewhere. We didn't leave you in sub zero temperatures, all of the issues were resolved within a day or so and you were refunded the amount you had paid. We are sorry you feel this way but we have resolved this in a professional manner.
Superb work
Customer Service
Quality
Value
I contacted this company last week obtained a quote and was surprised that they could do it this week and that it would only take a couple of days. I had by boiler changed to a combi boiler so all pipe work had to be removed plus pump for shower and new pipe work added to boiler. They have done a superb job and my house has never been so warm. True to their word it only took two days. I also had my radiators flushed and filter put on which protects the new boiler. I highly recommend this company.
Customer in Greater Manchester Posted on 09/11/2023 , work completed 08/11/2023
Great service, would recommend
Customer Service
Quality
Value
We contacted JB Plumbing after weeks of frustration with two other plumbing companies who were struggling to investigate a suspected leak behind our radiator. The service we received from JB Plumbing was great from start to finish, they were very helpful on the phone and took the time to understand what we needed and to book a plumber to attend our property at a time that suited us. They also kept us informed when the plumber was running late on the day. The plumber who attended was very helpful and professional, he didn't waste any time and investigated the issue straight away, as opposed to the other two companies who we had worked with before. Unfortunately the plumber wasn't able to find the leak as it wasn't coming from a pipe, but he was very helfpul and took the time to explain everything to us in simple and clear terms, and provided us with advice on what we may want to do next to explore the issue further. He made sure to tidy up and clean everything up at the end, and we received an invoice with a report of the work carried out shortly after the visit. Although we couldn't get the issue fixed, we're still pleased with the service received and will likely work with JB Plumbing & Heating again in the future.
Customer in Greater Manchester Posted on 23/10/2023 , work completed 23/10/2023