JB7 Plumbing and Heating Limited

I used JB Plumbing and Heating to remove a radiator from my basement. The process was smooth and communication was good throughout even when a reschedule needed to be discussed. The treadesperson was prompt and the work was of a high standard, checking at each step what I wanted and leaving things tidy at the end, takiung away the extra pipe. Very happy overall.

I am landlord and have used JB Plumbing in the past, had good experience and have left positive reviews here and elsewhere. However, I will not use them again, my latest experience has been very disappointing. We had a broken toilet flush their engineer arrived more than two hours early spent 5 minutes on site said it couldn’t be fixed in one hour and left. JB Plumbing billed us £150 for the 1 hour visit and quoted £468 to fix the problem. I asked if any of the 1 hour payment would be credited against the quote. JB Plumbing refused. Basically I have been charged £150 for a quote. This is not the norm, in my experience with my electrician, appliance engineer & other plumbers, credit is given against the final repair bill in these circumstances. I have now had this repair done by another firm with very similar charges except £100 of their call out charge is taken as a prepayment of the final repair. Be warned, if it is not a simple job you will pay a lot for a quote.

Great service from JB Plumbing and Heating. I had a problem with my bathroom sink which needed fixing. JB Plumbing and Heating responded very quickly to my post. They explained everything and what the cost would be. Arrived on time and was very clean and efficient. Tidied up after the work was carried out. The work was carried out at the price quoted. I would highly recommend JB Plumbing and Heating.

JB Plumbing Heating were quick to respond to my help to solve a problem with my shower unite. A time was set for them to call and iinspect the shower, they arrived on time and carried out a survey and identified the problem. The shower was made operational, JB plumbing worked quick, clean and efficent and the to quoted price. I would recommend them to anyone.

Managed to fit us in quickly and replaced our shower to a hight standard. Previous shower had been installed to a poor standard by previous home owner but they were able to work around this

Robin did a great job. He was friendly and professional. He fixed my bathroom leak and rehung my radiator quickly and to a high standard. I would definitely use JB Plumbing and Heating again

There is a reason that I use JB Plumbing and Heating to replace my gas boiler and to power clean it, is that they are reliable and professional. From their prompt communication by email to their staff arriving on time, their actions greatly reassure me that they take their work seriously. This included cleaning up after themselves and ensuring all paperwork was done and completed. Whilst there, the staff got on with the job without any fuss and were pleasant throughout. They are now my "go-to" company for any work that needs doing in the future.

Good communication prior to work being done and a very respectful and responsive service engineer . Work completed efficiently.

Initially came to install 3 new radiators for an air heat pump. After a detailed, professional discussion about our current set and the guidelines for air heat pumps, I decided to get a new combi boiler, the 3 new radiators and update our existing current radiators. Also went for the power flush and the filter system. They did a great job of removing our huge water tank, older heating systems. I am thankful they managed to integrate and update most of our current heating system with the new one. There were a few niggles plus a leaking boiler which got sorted out as friendly and as fast as possible the next day. Would have liked to have had an actual 24-hour emergency call-out for the unexpected leaking boiler.

I was able to get an appointment within a few days, and there was no issue with me moving it at short notice due to work commitments. Work was done very quickly and efficiently. Only slight downside is that the work was probably done in about 30 minutes, but you still pay for an hour as that what's the callout fee covers - can't complain too much though, as the pricing is explained clearly in advance.

Before posting this, I acknowledge I am in a minority who has not had what I deam to be a positive experience of JB. I had a small leak coming from underneath my toilet at the join with the flooring, I asked for an emergency call out before the problem got worse. I accepted the quoted £125 call out (Inc upto 1 hours work) and that this would be taken into account should a larger job be required. Contact was prompt and professional. The plumber attended my address for 20 minutes, advising a separate call out for repair would be needed due to requiring parts - criticisng the initial fitting of the toilet which meant more work would be needed. This is the first issue I have had with the whole bathroom in the 4-5 years since it's fitting. An invoice was sent as expected for £125, with an offer of 5% off if I left three reviews. The quote for work followed the day after at £542 (or £511, two different quotes received), this is presumably with the £125 call out for 20 minutes diagnosis taken into account, clarified and confirmed by JB plumbing. I asked for an itemised breakdown as this seemed expensive and was told "parts and labour" which didn't clarify the price at all. I have not progressed with this quote as I found the details of a Plummer I'd previously used with good experience in an old phone, they attended and have fixed for £100, approx 2 hours work. I know this is against the grain of the majority of feedback and please take mine in the context of others.

I have used JB Plumbing and Heating twice now and overall I am very happy. Every time I make an enquiry, they are very quick to acknowledge it and then their speed and great job is appreciated.

Got a quick reasonable quote and appointment. Very professional and knowledgeable. Would definitely recommend.

Provide a quick quote for the job. Arrived at agreed time. Couldn’t remove the seized element, but suggested replacing the thermostat. This was procured under the price and replaced. Unfortunately, this hasn’t worked but provided options for way forward which are being explored. Good experience in all aspects of the job.

I had a leak from a value on my immersion heating tank. JB Plumbing came out very quickly to service the tank and quoted to repair the leak. The second visit was also arranged very quickly and the job was completed to a high standard. Not the cheapest but very reliable.

Excellent service and communication. They kept us up to date on their expected arrival time, and both plumbers were friendly. After investigating the issue, they worked to our availability to fix a broken tap, and the work was great. Would definitely recommend.

JB Plumbing were quick to respond and allocated their engineer to our job quickly. Sam kept us updated with expected arrival times. Robin their engineer was competent, tidy and friendly, fixing the problem quickly. We’d not hesitate to use JB Plumbing again in the future.

The plumber fixed multiple issues, leaky stopcock and fixed the water system outside. He also assessed an escape of water issue we had in our bathroom. For a diagnostic hour, he was so helpful and it really helped me and my mum feel a lot less overwhelmed with the plumbing problems we have. Overall was so helpful, productive, informative and would strongly recommend!

Professional throughout from initial contact to job completion. Was asked relevant questions in relation to the type of radiator I'd purchased and requested photos of the area the radiator was to be fitted. Quote given which was accepted and the fitter arrived two days later. Excellent job, explained operation and cleaned up.

JB Plumbing and Heating did an amazing job. I contacted them on Thursday evening about a leaking boiler and they attended first thing on Friday morning, and identified that it needed replacing. They then organised everything and attended to replace the boiler and remove the old one at their earliest availability. They even repaired the plinth, which had suffered water damage. Extremely helpful, reliable and efficient.

JB Plumbing showed up on time and were very friendly. Discussed job before starting and gave updates until done. I really appreciated their attention to detail and could be happier with the result.

Plumber visit to reseal a bath after a leak was diagnosed. JB Plumbing & Heating engineers are very attentive and thorough. I was very happy with the quality and cleanliness of the service.

The plumber arrived on time and he was very professional. The pipe was replaced with no issues at all. Very tidy worker.

The initial appointment was cancelled by JBP due to illness but was rearranged efficiently. The tradesman was punctual, completed work to my satisfaction and kept me fully informed about the condition of my aged boiler, cleaning up effectively as work progressed.

JB Plumbing & Heating carried out three jobs on the bath, shower, and toilet and were very quick to diagnose the problem and were very thorough in all their checks. The plumber who carried out the work was extremely professional and conducted all jobs to an excellent standard and left no mess at all behind. Price was also agreed beforehand and there were no surprises on the day! I would definitely recommend using JB Plumbing & Heating for any plumbing needs.