Endorsed by Which?

JBC

5.0

79 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
79 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Exceptional work and lovely people to work with
Customer Service
Quality
Value
So happy with the glass balustrade, banisters and panelling completed by JBC in my home. The quote was the most reasonable of 3 quotes I received and the only company that took the time to talk through exactly how they would do the work and customise what finishings would suit the look I was going for. The communication was great throughout, Roland and Russell turned up on time, protected all surfaces as required and cleaned as they went. They are also lovely to speak to which is an added bonus! We are so happy with the finish, we feel they went above and beyond to make sure the finish was perfect and we couldn’t be happier. Wouldn’t hesitate to recommend them to anyone, in fact we would encourage people to get them in. Only wish all companies would work like this!
Customer in Edinburgh Posted on 24/05/2025 , work completed 16/05/2025
The trader replied (on 30/05/2025)
Thank you!!
Highly recommended
Customer Service
Quality
Value
We had our stair case renovated and 5 doors fitted with JBC. The work carried out was of very high quality and deal with all at JBC was a pleasure. Roland and Russell were both very conscientious and carried out all the work with a high level of craftsmanship. They were extremely careful when working and so tidy that you wouldn’t have known they had been working. If you are looking for quality tradesman and a very professional company, don’t look any further. Highly recommended.
Customer in North Lanarkshire Posted on 04/06/2025 , work completed 27/05/2025
The trader replied (on 06/06/2025)
A pleasure. Thank you so much!!
Highly recommended: replacement of bannister and balustrade
Customer Service
Quality
Value
The team at JBC did a fantastic job in replacing our stair bannister and landing balustrade. From initial contact to the finished job, the attention to detail was evident. We opted for a wood/glass finish which we are very happy with, but were presented with options to consider along the way, often things we hadn’t thought of. Communication was excellent throughout the job and our house was left tidy every evening when work was done for the day. Very happy that we approached JBC and delighted to recommend a local firm.
Customer in Midlothian Posted on 27/08/2025 , work completed 18/08/2025
Replacement balustrade.
Customer Service
Quality
Value
JBC replaced our existing balustrade and it has completely transformed our staircase. From our initial enquiry to the completion of the job we experienced a prompt and courteous service from Nicola in the office and Roland and Russell who expertly carried out the work. It really is a bespoke service and the quality and attention to detail was outstanding. It was a pleasure dealing with JBC and would have no hesitation in recommending them to others.
Customer in Edinburgh Posted on 30/08/2025 , work completed 27/08/2025
The trader replied (on 01/12/2025)
Thank you so much!!