Endorsed by Which?

JBC

5.0

79 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Nov 2019

About

All that is best about a small, family-run business and the ultimate in skilled joinery and home improvements.

Unlock the potential of your stair with a stunning balustrade.

We manufacture and install stunning staircases and stair balustrades. Handcrafted in Scotland, we have spent years developing and perfecting this specialist product. Combining a commitment to high quality products, materials and workmanship with superior customer service, our family-run business understands what makes a house a home and we deliver it every time.

Excellent value for money, unrivaled expertise, attention to detail and unwavering commitment to creativity, reliability and revolutionary products. These are just some of the things that have helped build our reputation over the last 30 years and will keep driving us forward over the years to come. Serving Edinburgh, The Lothians, Fife and Central Scotland.

What we do

  • Glaziers

  • Carpenters

    • Joinery and carpentry
  • Specialised building trade contractors

  • More Services

    • staircases
    • glass balustrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
79 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Which? Local Review
Customer Service
Quality
Value
JBC is a family firm which can undertake many different kinds of home improvement. In our case they upgraded a timber conservatory door. Where several other tradesmen could only propose replacing it with a PVC door, which would have been unsightly in contrast to the rest of the conservatory, JBC were enthusiastic about keeping the traditional material and making necessary improvements which would enhance it. Their work was meticulous and highly professional and extremely good value for money. This is a firm (a father and two sons)that makes quality of workmanship and first rate service its highest priorities. Their website has a lot of photographs showing different kinds of jobs they have undertaken, all of them impressive.
Ian Lockerbie Posted on 11/10/2013 , work completed 11/10/2013
Would definitely use them again
Customer Service
Quality
Value
They did some internal modification work for us which made our attic space more accessible. It was the first time we'd used them and they were recommended to us by our neighbours who had similar work done. They were professional, well mannered and well presented. They worked really hard and turned up on time - I wouldn't hesitate to recommend them.
Which? Trusted Traders Consumer Posted on 10/08/2015 , work completed 10/08/2015
Exemplary service and after service
Customer Service
Quality
Value
I have used J.B.C Ltd for various jobs over the years, including the redesign and build of the loft, the expansion and merging of the kitchen and dining room area and new decking and patio doors. They also painted and decorated the whole of the house, fitted our windows and built and installed a bespoke front door on the property. I have asked them back for so many jobs, as their work and service is consistently excellent. They communicated with me very well throughout the projects, and took on board any suggestions that I made. They are the most polite workmen that I have ever used and I was extremely impressed with everything they did. Where there have been slight remedial issues, no matter how small, they came back to fix this for me with no problems. Their service was exemplary and I would recommend them to anyone.
Which? Trusted Traders Consumer Posted on 20/04/2016 , work completed 20/04/2016
Fantastic service
Customer Service
Quality
Value
They replaced some windows in my main residence and my holiday home, as well as replacing some large cross beams for me. It was the first time I had used them, and my neighbours had recommended it.
Which? Trusted Traders Consumer Posted on 20/05/2016 , work completed 20/05/2016
Can't fault them
Customer Service
Quality
Value
I originally found J.B.C a while back when we were looking for a local provider, and haven't looked back since. They recently helped us with our flat that got flooded, and they are always professional. They offer great prices and have great communication, a great service!
Which? Trusted Traders Consumer Posted on 04/11/2016 , work completed 04/11/2016
Standard of work Exemplary
Customer Service
Quality
Value
We got JBC to fit a more modern balustrade for us and it is stunning. Great work done by a professional team. Highly recommend this company as the quality of work is outstanding.
colin_and_lilian Posted on 23/12/2016 , work completed 23/12/2016
first class job
Customer Service
Quality
Value
Absolutely first class work. Arrived on time, worked throughout the day and no mess at all. I would reccomend them to anyone and everyone.
2011-07-01 11:35:13.86 Posted on 04/02/2017 , work completed 04/02/2017
Outstanding work
Customer Service
Quality
Value
Russell and Roland are the best tradesmen we have ever used. It was a pleasure to have them around. The work to replace our sash windows with their own double-glazed units was immaculate and has stood the test of time. We are happy to recommend them without reservation.
K&D (Edinburgh) Posted on 06/03/2017 , work completed 06/03/2017
Secondary Glazing
Customer Service
Quality
Value
Needed a fix to a very large single glazed window on half landing that was both losing heat and letting in sound from neighbouring lorries. The JBC Secondary glazing was perfect for our Listed building - massive improvement in both draughts and noise and you would not know it was there! Excellent and efficient throughout - Roland and assistant were quick, tidy and friendly. Could maybe have got done cheaper but would certainly have been at expense of quality and probably on effectiveness.
Which? consumer Posted on 13/03/2017 , work completed 13/03/2017
Fabulous
Customer Service
Quality
Value
JBC are fantastic! Can't recommend them highly enough. They are a professional family business and take great pride in their work. Their attention to detail is remarkable and treat your home with great respect. They installed a new glass staircase and new external door and it is simply stunning. Thank you so much JBC you were amazing!
Helen, West Lothian Posted on 10/04/2017 , work completed 10/04/2017
Excellent Service.
Customer Service
Quality
Value
JBC have carried out several jobs for me. They have carried out several jobs for me. They provided an excellent design and build service and all the work was completed to a very high standard. They always took time to discuss the specifications and work ensuring that I got exactly what I wanted.
Linda, Midlothian Posted on 10/04/2017 , work completed 10/04/2017
Excellent job
Customer Service
Quality
Value
We have a rented flat in the New Town area of Edinburgh and needed a new handrail installed quickly to meet the requirements of a tenant who was just moving in. JBC contacted the agent, gained entry and measured up/costed the work. We were happy with the quote and they agreed to bring the job forward. All work was completed 100% on time and to agreed cost. JBC workmanship and attention to detail were excellent and we are delighted with the final result. They were truly "trusted traders" and we will use them again on other jobs that need to be done. Well Done!
Gordon and Sarah Posted on 02/05/2017 , work completed 02/05/2017
New sash and case windows
Customer Service
Quality
Value
We are renovating a flat in Edinburgh that required a new set of sash and case windows. JBC was recommend by my mum who had a bathroom and staircase installed by them. The windows look fantastic, they fit in with the style of the building and are great quality. Russell and Roland take great care in their work and seem genuinely enthusiastic about what they do, their attention to detail is something you don't get with all tradesmen. I would definitely recommend them.
Rachel Posted on 05/05/2017 , work completed 05/05/2017
Job well done
Customer Service
Quality
Value
I am over the moon with my new bannister. What a difference it makes. My family and friends like it as well. JBC were very friendly really nice gentlemen cleaned up as they went along. I was happy with price & got what I wanted. Happy customer.
Carol, West Lothian Posted on 30/06/2017 , work completed 30/06/2017
Amazing transformation
Customer Service
Quality
Value
JBC are fantastic! I can't recommend them highly enough. My staircase was dark with lots of very dark wood panelling and now it's bright with the white and glass staircase. They removed my pine clad ceiling and replaced with new plaster and coving. They also laid a new wooden floor and skirtings. Their attention to detail is a credit to them. They are a professional family business and take great pride in their work. Thank you so much JBC you were amazing! Will definitely call upon your services again for my next project and will not hesitate to recommend you
Sarahhenderson Posted on 13/09/2017 , work completed 13/09/2017
Faultless
Customer Service
Quality
Value
I would highly recommend JBC. They were reliable, did a first class job fitting a new glass balustrade, and the premises were left spotless.
G Simmons Posted on 17/10/2017 , work completed 17/10/2017
Installation of double glazed window.
Customer Service
Quality
Value
Roland and Russell covered all access areas, removed the old window, installed the new window and finishings and did a very neat job indeed. It was very competitively priced, the guys were very friendly and polite, and they cleared up after themselves. Far better dealing with a local business which is highly thought of than a national company with subcontracted work and non existent after sales service. I highly recommend the business - they inspire confidence from first contact to completion.
Robbo17 Posted on 21/10/2017 , work completed 21/10/2017
Fantastic Company
Customer Service
Quality
Value
JBC has to be one of the best companies I have ever used. They made beautiful windows for me. Roland and Russell have the most amazing work ethic, they didn't even stop for lunch! I would highly recommend them.
LornaM Posted on 13/12/2017 , work completed 13/12/2017
JBC amazing and flawless work
Customer Service
Quality
Value
We highly recommend JBC. They were reliable, did a first class job fitting a new glass balustrade as the old one was just dark and did not complement the hall, Guys from start to finish amazingly perfect and the job was spotless after work was all done.
ChrissyReilly Posted on 14/12/2017 , work completed 14/12/2017
Excellent
Customer Service
Quality
Value
A very good and tidy job replacing the garage window; Russell and Roland took the trouble to dustsheet my motorbike, and it was a pleasure to have them working here.
Richard Bull Posted on 17/01/2018 , work completed 17/01/2018
Excellent in every way
Customer Service
Quality
Value
I would highly recommend JBC. Their customer care and workmanship was exemplary from my initial phone call right through to completion of the work - replacing my front door
Jhamilton Posted on 15/05/2018 , work completed 15/05/2018
Excellent
Customer Service
Quality
Value
Had JBC repair and overhaul a set of bi-fold doors. They were thorough, pleasant to deal with and totally professional. The work was done to a high standard and with the minimum of fuss. Wouldn't hesitate to use them again.
Stephen Posted on 04/07/2018 , work completed 04/07/2018
Fantastic Job
Customer Service
Quality
Value
Everyone I dealt with at JBC were friendly, professional and delivered what they promised. Nothing was too much trouble and the attention to detail was second to none. I would highly recommend them to anyone. All in all it was a pleasure to deal with a company who take such a pride in their craft. Well done guys (and girls!).
Wemyss Posted on 04/07/2018 , work completed 04/07/2018
My review
Customer Service
Quality
Value
Prompt & very professional.
M, Midlothian Posted on 16/07/2018 , work completed 16/07/2018
Excellent service from start to finish - reliable and professional company
Customer Service
Quality
Value
From first contact to installation of new glass sealed units and fixing wind damaged hinges on French Doors everything was done professionally and as listed on the quote.
MARGARETB Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 31/01/2019)
Thank you very much!