John Creasey

I contacted John as a result of his feedback on Which? trusted traders. They were correct! Communication excellent followed by a fast and on time visit to service a boiler. Clearly an expert in his field which showed throughout. Very nice to find such an honest trader who charged a very fair and honest price. Also gave advice on a related matter and made an adjustment for no charge. Very recommended.

Our central heating pump had been making occasional ominous noises for some weeks and then stopped working entirely. This was not entirely surprising as it must have been around 30 years old. I contacted John Creasey based on the excellent reviews on Which? Trusted Traders and because he lived only a couple of miles from us. He said he might be able to get to us the following afternoon and sure enough he did. I had sent a picture of the pump and he arrived equipped with a suitable new replacement. He installed the pump without any problems as well as new isolation valves as the originals were notorious for failing. (I expected this as I had already read reports of this on the internet.) He was very helpful and as described in other reviews gave the immediate impression of "old school" reliability. So many reviews said his prices were reasonable that I trusted that he would charge a fair price. And he did. John really is a "trusted trader".

John Creasey repaired the left-hand oven of our 30-year old cooker. The flame control had failed. He sourced the part, and fitted it efficiently and pleasantly. He then tested everything to make sure it worked. We are very pleased to have the cooker working again.

My old boiler failed over the Xmas/New Year 2019/20. I contacted the manufacturer but as the boiler was over 20 years old they couldn't help me but pointed my towards my local and their preferred engineers. I contacted John Creasey who had the central heating back up and going before the New Year, I also had him quote me for a new smart boiler which I accepted. Then Corona virus stepped in and complicated matters especially with lockdown. As the old boiler was behaving itself John was quite happy to install the new boiler towards the end of the summer which has now been done. Arrived on the day we agreed, at the time we agreed, very easy to talk to and kept us informed as to what he was doing all the time and tidied up completely each evening. I was particularly impressed with his pipe work and the time he spent teaching us how to programme the boiler and setup my smart phone to control it remotely. Excellent service, more than competitive price, I couldn't have asked for anything more.

We have known Mr Creasey for over a year now, and he has been so helpful to us. Firstly, he gave a great deal of very helpful advice (free) about a boiler someone else installed; since then, he has serviced our boiler, and today has turned up as soon as he could, after we had a leak this morning. It is most reassuring to know that someone so competent, pleasant and friendly can be relied upon! And his prices are very reasonable too. Thank you John!

John has now done three large pieces of work for me, over a period of three years. Installation of a new gas fire, removal of old pipework from another gas fire and most recently installation of a Vaillant boiler with computer remote controls. Normally I would seek other quotes for this work, but after the first experience I decided that Johns estimates were fair, his work exemplary and his character and demeanour delightful and totally trustworthy. Difficulties of the job do not seem to faze him and he put in several extra hours to make a certain area more cosmetically acceptable. His attention to safety features and procedures were exemplary, and I have absolutely no doubt that any problems I may experience with the computer controls will be supported by John immediately. He is a rare species in the world of tradesmen. Oh that there were more like him.

Removal of boiler & hot water storage cylinder completed satisfactorily. New boiler supplied with no problems. Hot water storage cylinder eventually installed satisfactorily after two faulty hot water storage cylinders being supplied and installed. This caused frustration and delay but Mr Creasey did an excellent job in getting everything satisfactorily concluded. He kept us fully informed & updated of the position & the work was completed in accordance with the quotation suppled.

John has serviced my boiler on 2 occasions and has also offered professional advice about another heating issue. He is reliable and honest as well as clean and tidy. I would not hesitate to use him again in the future.

I have had John in a few times now to complete plumbing works and boiler servicing at my home. John's pricing was competitive and what was quoted was all I had to pay upon completion. John has been friendly, reliable, timely, and tidy on all occasions. I would have absolutely no hesitation recommending John to my friends and family. I will continue making use of his services.

Trader was very willing to attend at short notice at a busy time so close to Christmas to fix faults in a gas cooker for the benefit of my elderly mother's Carers. Friendly and efficient service. Invoiced charge was very reasonable. Very pleased with all aspects of the service and outcome.