Endorsed by Which?

John Creasey

5.0

161 Reviews

Opening Hours
Today - 08:30–19:00
  • Monday 08:30–19:00
  • Tuesday 08:30–19:00
  • Wednesday 08:30–19:00
  • Thursday 08:30–19:00
  • Friday 08:30–19:00
  • Saturday 08:30–19:00
  • Sunday - Closed

About

GAS INSTALLER - BOILERS AND CENTRAL HEATING
COOKER REPAIRS

Proud recipient 'Trader Of The Month' award from Which?

Article contributor to 'Which?' and major contributor to 'Which Local'.

'Fire Walker' (ZSL Charity)
'Ziggy' - WTT 'Best Mascot 2017'
'Scoobie' - WTT 'Ziggy Award for Mascots 2018'

Able to activate superb 10 year 'manufacturer's parts and labour' warranties on Which? 'Best Buy' Vaillant boilers.

'Smart' heating controls.

A local family business of 38 + years, 'old school' service in the modern World of high tech Central Heating Systems. Fully qualified, with regular training updates, servicing and maintaining both old and the new. Specialising in the top end boilers and updates of old tired heating systems.

Boilers, Radiators, System upgrades.
Central heating power flushing

LANDLORD GAS SAFETY INSPECTIONS

Installation, Service and Repairs
CENTRAL HEATING SYSTEMS - Boilers and Controls.
Water Heaters.

Gas Cooker Repairs,

Close nearby parking required

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Boiler repair
    • Boiler installation
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • boiler servicing
    • gas cooker repair installation
    • gas fire

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
161 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Work of the highest professionalism
Customer Service
Quality
Value
John has now done three large pieces of work for me, over a period of three years. Installation of a new gas fire, removal of old pipework from another gas fire and most recently installation of a Vaillant boiler with computer remote controls. Normally I would seek other quotes for this work, but after the first experience I decided that Johns estimates were fair, his work exemplary and his character and demeanour delightful and totally trustworthy. Difficulties of the job do not seem to faze him and he put in several extra hours to make a certain area more cosmetically acceptable. His attention to safety features and procedures were exemplary, and I have absolutely no doubt that any problems I may experience with the computer controls will be supported by John immediately. He is a rare species in the world of tradesmen. Oh that there were more like him.
Customer in Greater London Posted on 29/07/2020 , work completed 28/07/2020
Supply & installation of boiler & hot water storage cylinder
Customer Service
Quality
Value
Removal of boiler & hot water storage cylinder completed satisfactorily. New boiler supplied with no problems. Hot water storage cylinder eventually installed satisfactorily after two faulty hot water storage cylinders being supplied and installed. This caused frustration and delay but Mr Creasey did an excellent job in getting everything satisfactorily concluded. He kept us fully informed & updated of the position & the work was completed in accordance with the quotation suppled.
Customer in Greater London Posted on 22/03/2020 , work completed 21/03/2020
Boiler service and advice
Customer Service
Quality
Value
John has serviced my boiler on 2 occasions and has also offered professional advice about another heating issue. He is reliable and honest as well as clean and tidy. I would not hesitate to use him again in the future.
Customer in Greater London Posted on 28/02/2020 , work completed 24/02/2020
Recommended plumber
Customer Service
Quality
Value
I have had John in a few times now to complete plumbing works and boiler servicing at my home. John's pricing was competitive and what was quoted was all I had to pay upon completion. John has been friendly, reliable, timely, and tidy on all occasions. I would have absolutely no hesitation recommending John to my friends and family. I will continue making use of his services.
Customer in Greater London Posted on 12/01/2020 , work completed 30/09/2019
Repairs to Gas Cooker
Customer Service
Quality
Value
Trader was very willing to attend at short notice at a busy time so close to Christmas to fix faults in a gas cooker for the benefit of my elderly mother's Carers. Friendly and efficient service. Invoiced charge was very reasonable. Very pleased with all aspects of the service and outcome.
Customer in Somerset Posted on 02/01/2020 , work completed 23/12/2019
Boiler fixed very quickly
Customer Service
Quality
Value
My boiler was not firing up, I searched my local neighbourhood website "Nextdoor", looking for a trustworthy local gas/heating engineer. Luckily I found John Creasey who I contacted. John was fantastic. He responded very quickly, then visited me the next day. It took John 20 mins to fix my boiler. My boiler is approx 15 years old, so I was concerned I would end up having to face the huge cost of a replacing it. Before contacting John, I did call other engineers who, after asking how old the boiler was, began suggesting a new boiler. John, on the other hand, suspected what the fault was, based on his knowledge, and as I said, fixed it in 20 minutes. I'm very happy and would not hesitate to recommend John Creasey. Please note, John is a registered Gas Safe heating engineer, which is a legal requirement, and is something everyone should verify (via the Gas Safe website) for their own protection before calling someone to fix their boiler.
Customer in Greater London Posted on 12/11/2019 , work completed 12/11/2019
Excellent work
Customer Service
Quality
Value
John replaced a 20 year old Potterton boiler with a new Vaillant Combi IQ boiler, moved the location from the kitchen cupboard to the utility room and replaced all the very old radiators with new more efficient ones. I can highly recommend John as he is trustworthy, reliable, hardworking and a likeable person to deal with. He sets himself very high standards as is evident from his work for us, and would never cut corners which gave us a high level of confidence in him as customers. From start to finish he was more than happy to answer any questions and explain in detail what he has or is going to do. All in all, a very happy customer. Thanks John.
Aaron B Posted on 31/08/2019 , work completed 19/06/2019
Excellent Work
Customer Service
Quality
Value
John Creasey fitted a gas fire for us. He was a kind man, helpful, efficient and reasonably priced. He also took the time to explain everything we needed to know about the fire. Highly recommended.
Customer in Greater London Posted on 06/04/2019 , work completed 01/04/2019
Exellent 'old school' service
Customer Service
Quality
Value
From the outset, we had total confidence in John's advice on replacing an old leaking boiler. John spent time with us discussing and clearly explaining the best options and compatibility with the under floor heating system. John is an 'old school' professional tradesman, something that is often hard to find now-a-days. An excellent and tidy job completed. We would have no hesitation in recommending John, nor having him back to complete any future work. Thank you John.
Customer in Greater London Posted on 25/03/2019 , work completed 25/03/2019
Completely genuine, honest and fair.
Customer Service
Quality
Value
The advice John has given me over the phone has saved me £100s. He could easily have said he would come round and fixed the problem and like many I would have been none the wiser about the fee and the work. The work he has carried out has always been to the highest standard. I have no hesitation in recommending John and his rating and achievement is well earned.
Customer in Greater London Posted on 20/03/2019 , work completed 21/10/2018
Excellent, practical and professional
Customer Service
Quality
Value
I discovered some old gas pipe while I was installing new kitchen cupboards. I was concerned about doing anything with it myself. John came out at 4:30pm on new years eve at short notice to check if the pipe was live, and then removed it to allow the kitchen fitting to continue. He gave really helpful, practical advice and was friendly and professional.
Samuel, Surrey Posted on 31/12/2018 , work completed 31/12/2018
Christmas Day in jeopardy
Customer Service
Quality
Value
We discovered on the night before Christmas Eve that our oven would not stay alight. We asked on a local internet site for recommendations for a gas repair man. John Creasey was recommended. He took our call approx. 8.30 am on Christmas Eve morning, he asked questions about the cooker and promised to be with us before 10. He then proceeded to fix the oven. Replacing an element that was wearing out. His service, commitment and knowledge was extreme. I would wholehearted recommend him and we will use his services again in the future.
Customer in Greater London Posted on 28/12/2018 , work completed 24/12/2018
Superb.....
Customer Service
Quality
Value
John came to my attention by chance and good fortune so it turns out. John is a man of professionalism, honesty and integrity. He knows his stuff and imparts his knowledge to ensure you make an informed decision. He has high standards which is important if you’re looking for a safe and successful boiler installation. I highly recommend John to all who wish to do business with a trustworthy and competent gas engineer.
Customer in Greater London Posted on 17/12/2018 , work completed 17/12/2018
Excellent and reliable
Customer Service
Quality
Value
John Creasey is the most reliable and trustworthy trader that we have ever known. It was also delightful to have C.O Alarm presented to us by the Which mascot Scoobie.
Margaret R, Surrey Posted on 14/12/2018 , work completed 14/12/2018
Annual boiler service
Customer Service
Quality
Value
John came recommended by a friend. He serviced our local party office boiler. We are very happy to support a local family business. John was promote, efficient and gave us excellent advice and carried out additional needed works to our boiler service. We will certainly use him again and recommend him very highly.
Customer in Greater London Posted on 19/11/2018 , work completed 14/11/2018
Excellent
Customer Service
Quality
Value
John's great. Sorted our (very) temperamental boiler. Fast, friendly and doesn't over-charge. Found him through word-of-mouth locally and would happily recommend him. Thanks again, John.
UKETrain Posted on 03/11/2018 , work completed 03/11/2018
Very pleased with result
Customer Service
Quality
Value
John originally came round to see about replacing a boiler that I had been told was 'rusting through', he reassured that it was probably good for 4-5 yrs more but advised us that we could increase warmth in house, also reducing gas consumption by replacing radiators which we did and notice benefits immediately
William Culling Posted on 21/10/2018 , work completed 21/10/2018
Excellent job.
Customer Service
Quality
Value
John is a very honest and competent trader, very knowledgeable, hard working, and always fair priced. I would not hesitate to recommend him to anyone.
Anne, Surrey Posted on 18/10/2018 , work completed 18/10/2018
John is friendly, very well informed and an incredibly safe pair of hands
Customer Service
Quality
Value
John identified the problem with our heating system immediately. He clearly explained the issue and suggested a number of options. In brief we needed a new thermostat. On John’s recommendation we went with the Lyric T6R from Honeywell. He installed the system and was able to explain many of the benefits, showing his great product knowledge. We are incredibly happy with his work, and the Lyric unit. We will be asking him to return to move and replace radiators in our house. In summary John is a very friendly, reliable and knowledgeable tradesman.
M Breen Posted on 09/10/2018 , work completed 09/10/2018
Fantastic job, friendly and honest professional
Customer Service
Quality
Value
John installed a new boiler for me and did a fantastic job. He was highly recommended to us and we found him to be a friendly, honest, knowledgeable and an excellent engineer. In the future i will have no doubt in using his services. Extremely satisfied and will not hesitate to use him in the future.
Oliver Peter Hager Posted on 22/06/2018 , work completed 22/06/2018
Short notice - great job
Customer Service
Quality
Value
Reliable, friendly and highly professional. Informative with ETA via text messages. Strongly recommended, will be keeping number at hand !
Richard G Posted on 30/05/2018 , work completed 30/05/2018
Great service every time
Customer Service
Quality
Value
Completely trustworthy and reasonably priced service every time. I can't fault John's work and have used his services for a number of years. Always up front about his availability, always a considered and professional approach, always a reasonable price. I wish there were more engineers like John around that took so much pride in their work.
Basia Hargreaves Posted on 20/04/2018 , work completed 20/04/2018
A True Heating Engineer
Customer Service
Quality
Value
The term Heating Engineer is banded about these days but a true heating engineer like John who cares about what he does and who can solve your problems is often hard to find. He was recommended to us by a number of local people whose advice we sought when our service company and a large national company both failed to solve our heating problems. Friendly, caring and thorough our problem became John's. Our heating packed up in the summer and a new pump appeared at first to solve the problem but when it packed up again in the winter a power flush and visits by several engineers later we were none the wiser and considerably out of pocket. John quickly diagnosed a blockage losing sleep one night when the site of the blockage proved elusive. Thanks to his persistence and customer care we are now enjoying an effective heating system over the coldest nights of the year. If only we had known about and called in John earlier we might have saved ourselves a lot of wasted expense.
Tony, New Malden Posted on 06/03/2018 , work completed 06/03/2018
Superlative!
Customer Service
Quality
Value
John recently completed the installation of a new boiler for me. His experience and knowledge were obvious from the outset. It is clear that John not only cares greatly about the quality of his work but also about the quality of his customer care. He took huge care to listen, advise and explain. I felt informed, valued and in safe hands throughout. The work finished on time and as quoted. Extremely satisfied. Wish there were more guys like John around!
Bourached Posted on 13/02/2018 , work completed 13/02/2018
Very honest tradesman
Customer Service
Quality
Value
John has been fixing our boilers and gas for a few years now. He is a very honest tradesman who does a spot on job every time. He will never overcharge you and will always try and meet your requirements. I highly recommend him and I hope he doesn't retire soon! If he retires, it will truly be a loss to the industry.
HarryP Posted on 29/01/2018 , work completed 29/01/2018