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Endorsed by Which?
John Creasey
Opening Hours
Today - 08:30–19:00
- Monday 08:30–19:00
- Tuesday 08:30–19:00
- Wednesday 08:30–19:00
- Thursday 08:30–19:00
- Friday 08:30–19:00
- Saturday 08:30–19:00
- Sunday - Closed
About
GAS INSTALLER - BOILERS AND CENTRAL HEATING
COOKER REPAIRS
Proud recipient 'Trader Of The Month' award from Which?
Article contributor to 'Which?' and major contributor to 'Which Local'.
'Fire Walker' (ZSL Charity)
'Ziggy' - WTT 'Best Mascot 2017'
'Scoobie' - WTT 'Ziggy Award for Mascots 2018'
Able to activate superb 10 year 'manufacturer's parts and labour' warranties on Which? 'Best Buy' Vaillant boilers.
'Smart' heating controls.
A local family business of 38 + years, 'old school' service in the modern World of high tech Central Heating Systems. Fully qualified, with regular training updates, servicing and maintaining both old and the new. Specialising in the top end boilers and updates of old tired heating systems.
Boilers, Radiators, System upgrades.
Central heating power flushing
LANDLORD GAS SAFETY INSPECTIONS
Installation, Service and Repairs
CENTRAL HEATING SYSTEMS - Boilers and Controls.
Water Heaters.
Gas Cooker Repairs,
Close nearby parking required
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Radiators and central heating
- Gas emergencies
- Boiler repair
- Boiler installation
Gas installers
Heating contractors
- Central heating systems (installation and servicing)
More Services
- boiler servicing
- gas cooker repair installation
- gas fire
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
161 reviews
Recommended
Recommended
by 100% of customers
Sort by
Which? Local Review
Customer Service
Quality
Value
Our central heating system suffered from cold radiators, noisy pipework etc. British Gas quoted a very high price for cleaning it out. Did research and found John Creasey on the" Which" website. He gave us a much better price and explained exactly what was involved, with a detailed quote. He carried out the work with great care and expertise, was tidy and always punctual. The system is now functioning well and I have no hesitation in recommending him
Simmonds1
, work completed
Recommended
Good job
Customer Service
Quality
Value
Trustworthy & reliable. Have used John in the past & will use again in the future.
Sarah, London
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I rang early afternoon and he arrived early evening the same day. He was very knowledgeable about the cooker and solved the problem with little fuss. He was friendly and pleasant throughout. The bill was very reasonable. I would recommend him to everyone.
Larry, Surrey
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Mr Creasey arrived promptly and started work straight away. He installed the new water heater and took the old one away and was generally very tidy. He explained things clearly, especially how to relight the pilot light and let me try it for myself. He was easy to talk to and I felt I could trust him. I wouldn't hesitate to have him back in the future if the need arose. I would recommend him to other people.
Diana, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
This was the second time Mr Creasey has worked for me, which speaks for itself. The first time was last year. On both occasions, his service was excellent and he gave me some useful advice.
Peter John, London
, work completed
Recommended
Exellent advice and service
Customer Service
Quality
Value
We approached John Creasey after we were advised by British Gas that we needed a new boiler at the cost of over £4000. John examined the boiler. We wanted a local, reliable person, rather than a national firm. He said that there was nothing wrong with the boiler but did advise new radiators and thermostats because the radiators were not functioning properly. This proved to be very good advice as the house is now much warmer and for much less than the cost of changing the boiler, which anyway would not have helped with the heating problem in the rooms. John writes useful and informed articles for Which magazine and we found him both reliable and good value.
Nicola, London
, work completed
Recommended
Great job
Customer Service
Quality
Value
My oven (gas) stopped working. I had quote's from others. Some being very high plus I had to take out yearly guarantee, which I didn't want. Then I found John Creasey online. I rang, he was so helpful. He came round, sorted the problem for a very reasonable price. Even gave me advice on few other niggling problems I had, i.e. radiators etc. I'd recommend him. Very trustworthy. No hidden charges. Excellent.
Jackie, Surrey
, work completed
Recommended
Absolutely brilliant!
Customer Service
Quality
Value
Right after Christmas we experienced a major problem with our central heating. No heating and no hot water in the house. The British gas engineer was absolutely clueless. Thankfully our friends and neighbours introduced us to John who came to our house the next morning despite a bad cold and painful back. Within a few minutes he had identified the issue and he came back the next day to complete the fix. We were back on track in a warm house for new year's eve. Very nice person, extremely knowledge. Very reasonable rate. Fantastic plumber! Ver highly recommended!
denisma
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
John serviced my boiler recently, fixed a faulty part and also replaced a broken latch on my oven whilst he was around. John went out of his way to help, was friendly and courteous, trustworthy, communicated well and charged a fair and reasonable price for the work. I would definitely use John again and recommend him most highly.
DavidEpstein
, work completed
Recommended
Great repair job when others said needed replacing
Customer Service
Quality
Value
John was helpful, prompt and skilled. Our gas fire stopped working and we couldn't find anyone willing to come and look at it. One engineer took a quick glance and told us it was faulty and needed repairing without even bothering to ask what the issue was. John came round fixed the fire,cleaned it all up and charged a very reasonable fee. Thoroughly recommend.
Winston
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Gas fire fixing job done well as expected, took a very modest fee for the job and cleaned up after as well. I would highly recommend this man for your gas fire needs.
2011-07-23 15:09:19.797
, work completed
Recommended
The Rileys
Customer Service
Quality
Value
We have used John for over 10 years and have found that he is totally reliable honest and trustworthy. His work is of the highest standard and is always completed on time. He is careful and clean in his work and is always ready to listen to problems and offer advice. On a number of occasions we have spoken to John over the phone and he has given excellent advice for free, advice that he could have charged for. John's prices are always reasonable and he gives excellent value for money we heartily recommend him.
PugdogsR
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
John carried out a good job for a fair price. Rate very highly and will call on him for the next job I have.
Which? Trusted Traders Consumer
, work completed
Recommended
Best service I have ever received
Customer Service
Quality
Value
Our five year old boiler had a few problems and kept on stopping regularly. John identified and sorted one of the problems very quickly. He also did annual service and gave us very helpful advice. He was very professional, knowledgeable, reasonable,helpful and trustworthy. He was the best and the most helpful trader I have ever used.
CMR102630975
, work completed
Recommended
So Good and so Reliable
Customer Service
Quality
Value
John does excellent work for me. 3 years ago my boiler was rejected by a major provider that had serviced my boiler for years because of a patch of rust. John examined the boiler thoroughly, took photos and showed me that the small patch of rust was, in fact, superficial and on an external fastening and that all other parts were in perfect condition. He took photos of the inside and outside. His work is thorough and careful and he cares about his clients. Quite excellent. Thoroughly recommend.
maryjane
, work completed
Recommended
Very excellent work.
Customer Service
Quality
Value
Mr Creasey is an excellent worker - he is very knowledgeable about the whole system and did a better job than any of the British Gas people have done.
Mary, Surrey
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
When my boiler refused to light late one Sunday evening John diagnosed the problem over the phone and with the help of emailed photos, because of this foresight John was able to buy the necessary part in advance and he managed to fit me in to his busy schedule the very next day. My hot water was restored within the hour. Very courteous, absolutely trustworthy and reasonably priced. I have no hesitation in recommending John.
joandrobert
, work completed
Recommended
Hard working, honest and reliable
Customer Service
Quality
Value
John has been carrying out Landlord's gas safety inspections, boiler servicing and central heating repairs for me for over 10 years. He is always friendly and approachable and I feel I can rely on him to sort out any problems should they occur. He is very knowledgeable and informative and his prices are fair. Recently, he went over and above his call of duty as he carried out a gas safety inspection for me at 6.30am to accommodate my tenant's long working hours. I can highly recommend him.
RowenaD
, work completed
Recommended
Could not ask for anymore!
Customer Service
Quality
Value
John has done my heating, gas checks, plumbing, etc for the past 12 years. The reason being he is just fabulous! His knowledge, skills, attitude and attention to detail are outstanding. He even cleans up! John is very reliable, has given me sound advice over the years and he very reasonably priced for the quality of his work. What more could you ask for? I have even left him to install a new heating system while I went on holiday. I can't recommend him enough. And he has a great sense of humour! I would also like to thank his wife, who must never get to see him and must have the patience of a saint!
Sarah P
, work completed
Recommended
Considerate and professional
Customer Service
Quality
Value
Despite an extremely busy day Mr Creasey managed to call and diagnose our boiler's problem then return later in the day to fix it. Excellent.
Jackson, London
, work completed
Recommended
Very professional
Customer Service
Quality
Value
John has been servicing my central heating system since updating it in 2010. I have already recommended him to several friends.
Audrey, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
John Creasey is prompt, thorough and pleasant. He sorted out our boiler for which we had been paying British Gas and which their repeated visits had failed to deal with. We now rely on John Creasey.
Patricia, Surrey
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I have no reservations about recommending John very highly. John installed a new combi boiler and central heating system and was happy to travel to Reigate which is a relatively difficult journey from his home. John provided a wealth of advice and assisted with other minor jobs whilst on site despite these being out of his remit. John spent considerable time and effort in sourcing materials at the best prices and produced an excellent final result working neatly and diligently. I have already recommended John to other potential customers and would not hesitate to use him again.
johnodell
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
John installed a new combi boiler and flushed the existing system of radiators and pipes. Prior to the installation and remedial work John spent time with us to determine our needs and then recommended a boiler to suit meet them. The new boiler required a new arrangement of feeder pipes which John undertook with skill and care. John explain what he was doing and why at each stage. I have now cancelled my other expensive annual service and boiler repair contact and asked John to undertake the work. I highly recommend John. I have also recommended him to my neighbour who I know have used his services
peter storey
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Excellent service from John, and good advice given throughout. John was really thorough with his boiler service, very friendly to deal with, and despite staying on site from a good extra hour charged us no more than originally quoted. Will definitely use again.
Deftly
, work completed
Recommended