John has done many planned upgrades in our home but he has also come at short notice to deal with emergencies. This week our boiler failed, once he identified that it was not repairable he arrived at 7:30am the following morning with a new boiler, worked non stop until 7pm & did the same the following day, all with good cheer, to ensure we were without hot water for the least amount of time possible. John explains everything really clearly, gives you options for which route to take & is very careful with your money, never giving you an expensive solution when an economical, but equally good option, is available. John always works to schedule & to budget. John’s attention to detail & diligence are outstanding, nothing is left to chance, everything is checked & re-checked. When he has finished work you have complete peace of mind. Due to a health condition I struggle having people I don’t know in my home, I never have that issue with John, he is a joy to have around, puts you at ease & is the only non family member I have ever left unaccompanied in my home. John’s knowledge, dedication & enthusiasm to & for his trade/craft is impressive. He is highly qualified with decades of experience gained at the top end of gas engineering. John is one of life’s good guys, dedicated to his family, he is thoroughly decent, kind, honest, hardworking; these attributes are at the very core of his work ethic.

John, worked hard and professionally for the time he was at my property, I just moved in and needed my whole bathroom upgraded, he done the whole work fitting a new shower, basin, WC, towel rail etc, and fitted a new boiler in my kitchen, he was always keeping me updated on what he was doing. Even after I paid him he came back to put up a mirror and toilet roll holder in the bathroom, FOC. John’s prices were competitive and I am totally satisfied with the work he carried out studiously from start to finish, completing the job in the time frame he laid out before the work commenced, I would definitely recommend John Humphries as a trustworthy tradesman.

I rang John on Monday and he came round Wednesday and was able to fix my leaking toilet. As always he knew exactly what to do and fixed it immediately always explaining and asking if that is ok. Gave me a price and stuck to it. Always makes sure everything is working before leaving and I trust him to give me an honest price for his job. Always excellent service with John.

I can truthfully say that John is by far the best plumber i know. He works with his brother Brian and they crack on at 100mph and the job is finished before others would even get going. The attention to detail in the pipework is great and I have never had an issue with a boiler or any other plumbing work that they have done for me. They do lots of work for me and my clients and I have had superb feedback from the people I refer them to also.

John did an excellent job, correcting work that had been poorly completed by another plumber. The work was completed quickly and to a high standard, and John left the work area clean and tidy. I would definitely use him again for any future plumbing works.

Having moved to a new house we were looking for a reliable engineer to replace an old, gravity fed system with a combi boiler. Without much knowledge or experience with gas-fired central heating, we have decided to go with manufacturer's recommended installers. John Humphries contacted us following an online enquiry. He visited site several times to establish our requirements and explain available options. He listened to our ideas carefully and provided detailed quotation containing a number of upgrades to suit our preferences and budget. He was also very flexible arranging his visits around our busy schedules, always very punctual. Prior to commencing work John ensured all surfaces were protected from dirt or damage. In 2 days, we had the old boiler and hot water cylinder removed, all the radiators replaced, new combi installed and all necessary plumbing done including thorough, power and chemical flush of the existing pipework. What we were amazed with was John's exemplary attention to detail and ability to explain each step in layman’s terms. On completion, we have gone through the tests and paperwork ensuring we are confident operating the system. We have also received our Gas Safety Certificate as well as an upgraded, 10 years manufacturer’s warranty. In conclusion - we rarely take time to leave feedback but on this occasion - 5 stars well-earned and we can honestly recommend John Humphries as a reliable, knowledgeable and and trustworthy professional.

John came to my house to fix my boiler. Very fast response and politie service. Definitely know who to call if something goes wrong again!

My parents needed someone to disconnect an old range cooker safely and return the next day to install their new one. Having told John that my mum was in desperate need of the work being carried out ASAP, John made himself available, despite his busy workload. John arrived when he said he would and, not only did he disconnect the old range cooker as requested, but also fixed a number of issues to do with the gas pipe installation (previous work has seen some of the pipes installed upside down) - all for the same price quoted for uninstalling the cooker, which was considerably cheaper than others on here. John also managed to find the gas meter when my dad told him in passing he couldn’t find it. As part of the service, he also inspected the boiler in the loft, provided my folks with a diagnosis as to its health, which got a thumbs up, and even offered to fit a light in the loft area, all without requesting him to do so. On the second day, John returned on time to install the new range cooker, ensuring everything was safe and in working order. At one point my dad, who isn’t too steady on his feet, fell over. John managed to catch him and helped him sit down, genuinely taking time out to ensure he was okay. My folks can't stop banging on about the stellar service received by John. In this day and age, where so many people try to throw in hidden charges, John is breath of fresh air. A+ service and a great, genuine guy. Thanks very much!

John installed a new boiler and gas fires for us. He worked cleanly and has done a wonderful job for us. He was also a pleasure to have, very polite and gave us some fantastic advice. I would highly recommend John for any gas works and will certainly use again.

I have never left a review on a tradesman before, as I have never been overwhelmed by how good they have been. I am therefore very happy to be writing a review at last, having found an amazing boiler supplier and installer. My old boiler was turn off by British Gas and I was left with no heating. I called Humphries Heating and Plumbing, after being recommended them, as well as British Gas and some other boiler installers. John Humphries came immediately to me to quote for the new boiler as he knew I was without heating. British Gas, and the other installers could not come to see me to quote for nearly 2 weeks! Having given me a very good quote, John Humphries cleared 2 days, that week, in his diary to be able to come and fit the boiler. He fitted the new boiler (having discussed several boiler options with me) and corrected my flume that was not compliant with the regulations. This ended up being a much harder job than a straight boiler swap, but at no point did John Humphries complain or increase the agreed price. John was a helpful, tidy and friendly throughout the 2 days and I enjoyed having him in the house. He has since come back and fixed 2 thermostats (nothing to do with the boiler) to improve my heating. I can honestly say John Humphries is the best heating specialist I have ever used. I would never use anyone else now and highly recommend him.