My parents needed someone to disconnect an old range cooker safely and return the next day to install their new one. Having told John that my mum was in desperate need of the work being carried out ASAP, John made himself available, despite his busy workload. John arrived when he said he would and, not only did he disconnect the old range cooker as requested, but also fixed a number of issues to do with the gas pipe installation (previous work has seen some of the pipes installed upside down) - all for the same price quoted for uninstalling the cooker, which was considerably cheaper than others on here. John also managed to find the gas meter when my dad told him in passing he couldn’t find it. As part of the service, he also inspected the boiler in the loft, provided my folks with a diagnosis as to its health, which got a thumbs up, and even offered to fit a light in the loft area, all without requesting him to do so. On the second day, John returned on time to install the new range cooker, ensuring everything was safe and in working order. At one point my dad, who isn’t too steady on his feet, fell over. John managed to catch him and helped him sit down, genuinely taking time out to ensure he was okay. My folks can't stop banging on about the stellar service received by John. In this day and age, where so many people try to throw in hidden charges, John is breath of fresh air. A+ service and a great, genuine guy. Thanks very much!