Jubilee Installations Ltd

I would have liked to review Jubilee Installations fully, after having used their services, however I have now waited for more than two weeks for a quote and heard nothing from them, despite chasing. I originally went into their shop on Convent Road on the 8th February and spoke with Karl Custance. After he explained the benefits of Solidoor products he explained that the quickest way to get a quote was to go home and measure up myself, if confident, and send him the details along with a screenshot of the desired product from the Solidoor website. I did this the same day, and he came back to me saying he would get some pricing and let me know. A week passed and I heard nothing, so I went in again on the 15th Feb and spoke to a different person, as Karl was not there. This man took my name, I told him what I was looking for, explained the situation and said that Karl had all my details. He told me he would get Karl to contact me. To this day i've heard nothing. So unfortunately I can't recommend this company. You may think this review is a bit strong, but if this lack of attention and shabby customer service is reflected in the overall quality of their work, then I would have to strongly advise anyone to steer clear of Jubilee Installations.

You could be hesitant to choose a local supplier over a big brand. We initially went to Anglian for a quote and was extremely underwhelmed by the lack of guidance, advice and care. The quote seemed completely unreasonable, even with the 'apparently big discount' offered. Our builder recommended Jubilee and a super efficient service meant that we were measured with a quote within days. What truly stood out was the value for money compared with our previous quote, aligned with the exceptional customer support. It did not matter how many questions we asked, or how many times we needed to clarify or tweak things! The entire process from start to install was impressive. Overall our advice to anyone just choosing a big brand.... think again and certainly speak to Jubilee. Thank you Vanessa.

Jubilee windows fitted a porch door in just 2 hours. very satisfied with the work carried out. The fitters were very efficient . I would recommend Jubilee to anyone. What really impressed me was I didn't pay any deposit and payment was when job was finished and I was satisfied. Well done Jubilee

Excellent service from quote to installation; the office team were super, reliable and professional. The installation team did a great job and left everything clean and tidy. Our new front door looks great! Highly recommend.

All the staff from the office to the installers has been great, highly professional from initial contact to final installation, the team arrived on the day they said & on time, when finished they cleaned & tidied up no mess anywhere. I would totally recommend this company.

I have just had windows and a new door from Jubilee and am so happy with the service. Vanessa was very helpful and knowledgeable in our initial meetings and the measurer and fitters were polite, efficient and cleaned up after themselves. They obviously take great pride in their work, which is first class. The whole experience couldn’t have been easier and I thoroughly recommend them.

Jubilee installed a new front door, kitchen door and french patio doors, completely on budget and spec. From our initial visit to their shop and Vanessa’s attentive and prompt responses to our many questions, through to the friendly, efficient and quality workmanship, they’re one of the best companies we’ve dealt with and we would absolutely use them for future projects. Thanks to everyone at Jubilee and for keeping us in mind during the 2 months of lockdown.

We used Jubilee Windows at our old house, where they installed sash windows, patio doors and a new front door, so when we moved there was never a doubt as to who we would get in to do the work. 7 windows replaced, including a bay and a new front door. They sent out two crews so the windows were done in one day to minimise disruption. Great workmanship, good value for money, clean and tidy and really nice guys - what more could you ask for. Also appreciated advise from them regarding the extreme lack of insulation in our loft area. We would recommend them to anyone and everyone especially as they are a local family company.

I had two small windows installed at the side of my house. Quick clean installation and the also had to make an adjustment, which was not of their making. I am thinking of replacing my main windows sometime in 2020 and they will definitely be the company that I will be contacting.

Excellent service from start to finish. The sales representatives were polite and courteous. The fitters were very experienced and efficient. We were very pleased with the work done, especially the finish to the internal plaster work which was undamaged and not requiring redecoration. Hassle free service with excellent results. I can highly recommend this company.