Endorsed by Which?

Just Gas Ltd

4.9

95 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Just Gas Ltd are a family run business who have been trading for over 16 years, We specialise in heating and gas engineering have a team of highly skilled and experienced engineers covering Torbay, Teignbridge and Dartmouth.

We are happy to help you with any domestic or commercial work and have dedicated engineers specialising in new installations, servicing and breakdowns of mains gas and LPG appliances.

No job is too big or too small, please just call us to discuss your requirements.

Please check out our fantastic customer reviews.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Smart Homes

  • More Services

    • automated heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
95 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Central heating boiler repair and service
Customer Service
Quality
Value
I received next-day service having used Just Gas Ltd for the first time. I chose them as they were a local company who were Gas Safe registered and had been trading for several years. The plumber who did the work was Jake Madelin and he arrived on schedule, was very knowledgeable and helpful, and sorted my problem out on the day. My boiler is now working fine. Would use them again for any central heating/boiler issues or servicing.
Customer in Torbay Posted on 15/11/2024 , work completed 12/11/2024
The trader replied (on 18/11/2024)
Thank you so much for taking the time to leave us this fantastic review. We are thrilled you are satisfied with our service.
Radiator leak!
Customer Service
Quality
Value
I tried to bleed a radiator and broke the bleed valve! Water jetting out of it!!! Help!!! Phoned Martin at Just Gas who told me how to stem the leak and said he would organise a engineer to come out and repair it. A great guy came out later and was really helpful and fixed the radiator and went out of his way to ensure any he bleed all the radiators to make sure heating was back to normal. Just Gas went out of their way to help! Thank you!
Customer in Torbay Posted on 17/10/2024 , work completed 17/10/2024
The trader replied (on 21/10/2024)
Thank you for choosing Just Gas for your repairs, we are really pleased you were satisfied with our service.
Gas safety inspection for a boat
Customer Service
Quality
Value
Fantastic service & support again from Graham and the team at Just Gas. Second year of using them for a gas safety check on our motor cruiser. Very flexible with booking it in and the fact we needed to move it a couple of times. Got text reminders and confirmation that Graham was on his way & a phone call on arrival, exactly at the time they said they'd be there. Thoroughly recommended.
Customer in Devon Posted on 17/09/2024 , work completed 17/09/2024
The trader replied (on 20/09/2024)
Thank you for choosing Just Gas to safety test your boat, and for leaving us a fantastic review. We look forward to working with you again.
Boiler service
Customer Service
Quality
Value
Excellent service, prompt,polite and self sufficient! Will be using them again. Thank you very much.
Customer in Devon Posted on 11/09/2024 , work completed 03/09/2024
The trader replied (on 13/09/2024)
Thank you for the kind review and for choosing Just Gas. We strive to provide a memorable customer experience and we are thrilled we met your expectations.
First class service
Customer Service
Quality
Value
Called for boiler break down today, response was within a couple of hours first class service from company and especially the engineer who diagnosed problem in very short time and was really helpful, helping me solve the problem. Would most definitely recommend this company.
Customer in Torbay Posted on 30/07/2024 , work completed 30/07/2024
The trader replied (on 01/08/2024)
Wow, it's reviews like this that make it worthwhile!! Thank you so much for your kind review and for taking the time to share your thoughts. For small local businesses like us, these have a huge impact and we really appreciate it.
Boiler Service
Customer Service
Quality
Value
Arrived as expected and on time. Easily identified and polite. Completed work efficiently. No hesitation in using Just Gas in the future.
Customer in Torbay Posted on 13/06/2024 , work completed 12/06/2024
The trader replied (on 01/07/2024)
Thank you for choosing Just Gas for your repairs, we are really pleased you were satisfied with our service.
Gas Boiler Service
Customer Service
Quality
Value
This is the first time I’ve used this contractor and Just Gas Ltd have provided exceptional customer service. Communication has been faultless; the operative was efficient, knowledgeable and provided some useful insight into the boiler. Good value for money, a service that I would certainly use again and recommend
Customer in Torbay Posted on 19/02/2024 , work completed 14/02/2024
The trader replied (on 22/02/2024)
Thank you so much for taking the time to leave us this fantastic review. We are thrilled you are satisfied with our service, and really appreciate all recommendations.
Excellent
Customer Service
Quality
Value
They send a reminder for recurring service and turn up when they say they will. They know what they are doing and do it at a reasonable price. Local firm. Nice engineers. Tidy.
Customer in Torbay Posted on 10/01/2024 , work completed 09/01/2024
The trader replied (on 12/01/2024)
Well what can we say to that? This is exactly what we try to achieve, thank you for putting it so succinctly. We are grateful to you for leaving us this great review and for choosing Just Gas.
Boiler problems
Customer Service
Quality
Value
When my boiler sprung a mysterious leak I wasn't unduly worried. I have been a Just Gas customer for over five years and knew they wouldn't leave me in the lurch. I appreciate the way I was kept informed, by text and phone, when expect the engineer.
Customer in Torbay Posted on 09/01/2024 , work completed 09/01/2024
The trader replied (on 12/01/2024)
Thank you for your ongoing support and loyalty, it really means a lot to us. We strive to provide exceptional customer service and your satisfaction serves as a great motivator for us. We appreciate you taking the time to share your positive experience and look forward to working with you again in the future.
Boiler and Aga service
Customer Service
Quality
Value
Our fitter Steve was punctual efficient friendly and helpful and did an excellent job servicing our boiler and Aga and replacing the thermal coupling on the Aga We have no hesitation in recommending him and Just Gas.
Customer in Devon Posted on 01/12/2023 , work completed 01/12/2023
The trader replied (on 12/01/2024)
Thank you so much for choosing Just Gas for your boiler and aga servicing. We really appreciate you taking the time to leave this wonderful review
Gas safety inspection for a boat
Customer Service
Quality
Value
Just Gas Ltd were easy to book with and Graham who did the inspection was knowledgeable and incredibly pragmatic. He recognized and appreciated that a boat built 30 years ago will struggle to fulfill the letter of the modern regulations. We'll definitely use them next year to renew the safety certificate.
Customer in Devon Posted on 02/10/2023 , work completed 29/09/2023
Had boiler serviced and gas safety check
Customer Service
Quality
Value
Was very impressed with Jay who carried out the works he was very polite pleasant, and very professional, highly recommended thank you
Customer in Torbay Posted on 14/09/2023 , work completed 14/09/2023
The trader replied (on 26/09/2023)
Thank you for the kind review and for choosing Just Gas. We strive to provide a memorable customer experience and we are thrilled we met your expectations.
Gas boiler service
Customer Service
Quality
Value
Safety is of paramount importance when dealing with gas appliances. The reliability of the work done is the priority. Just Gas has carried out work for us in this capacity and we have always found them an excellent company for undertaking all necessary maintenance to keep our boiler running as required. I am happy to endorse them without reservation.
Customer in Devon Posted on 12/08/2023 , work completed 10/08/2023
The trader replied (on 26/09/2023)
Thank you so much for taking the time to leave us this fantastic review. We are thrilled you are satisfied with our service, and appreciate the recommendation.
Excellent service start to finish
Customer Service
Quality
Value
I chose Just Gas based on the reviews on Which and I wasn't disappointed with their service. They came to do a combo boiler replacement and the quote was extremely clear and reasonably priced. They were doing the work for my elderly parents and spent the time to explain clearly what they were going to do and the options available. I felt confident that they respected my parents and they did an amazing job. Turned up on time with a phone call to say they were on their way. Jake in particular was very accommodating, polite, friendly and efficient. A few days after the job the wireless thermostat failed and they came promptly to fix it. Since then there have been no problems and I don't anticipate any. The whole process was stress free for my parents and I can highly recommend this company.
Helen in Torbay Posted on 21/03/2023 , work completed 27/02/2023
Fixing faulty 2 year old boiler
Customer Service
Quality
Value
We had a new boiler fitted during Covid (not installed by Just Gas, I wish they had) our builder used his own plumber. Nothing wrong with the initial installation but at Christmas we began losing bar pressure and water coming out of a faulty valve. Post Christmas we contacted Just Gas. They have effected an excellent repair and also given us a higher specification on various parts. Very pleased with Just Gas and Chris who attended to the boiler. We were one month out of what should have been our guarantee so a fairly expensive bill to pay - but we consider it worth it for their expertise. They are now the company we will use for annual servicing. I would recommend them.
David in Torbay Posted on 28/02/2023 , work completed 20/02/2023
The trader replied (on 02/03/2023)
Thank you for choosing Just Gas for your repairs, we are really pleased you were satisfied with our service.
Helpful check
Customer Service
Quality
Value
I needed a visit to check on my boiler, heating controller and radiators. The engineer arrived promptly and was very helpful in dealing with all the problems.
Lynne in Torbay Posted on 02/02/2023 , work completed 01/02/2023
The trader replied (on 03/02/2023)
We are pleased you are happy with our service and thank you for taking the time to leave us this kind review.
Boiler service
Customer Service
Quality
Value
This was my first time using Just Gas Ltd and I was very impressed with the whole process from booking the service to the service it’s self. The gas engineer arrived on time was very polite and explained exactly what he was doing. After the service I promptly received an polite email with the invoice and it was a reasonable a price, no hidden charges just exactly what was quoted when I booked the service. I found it very easy to pay via bank transfer. It’s good to know that they will send me a reminder when my boiler is due for another service so I can relax and have peace of mind. I will certainly be using Just Gas again. I highly recommend Just Gas.
Customer in Torbay Posted on 13/01/2023 , work completed 23/01/2013
The trader replied (on 03/02/2023)
Thank you for choosing Just Gas for your boiler service and for leaving us a fantastic review. We look forward to working with you again.
Great service
Customer Service
Quality
Value
I have used JustGas in the past and had work completed from general maintenance to a full boiler replacement. I have always found them to be reliable, friendly and efficient in all aspects. My most recent request was an urgent heating system issue. As soon as I'd booked the appointment I received a text with confirmation. Then before the appt I received an update on the time to expect the engineer. He arrived on cue and quickly diagnosed the issue, and fixed it. As always a great service. Id have no hesitation in recommending JustGas and wil continue using them for services and maintenance in the future.
Customer in Torbay Posted on 28/11/2022 , work completed 24/11/2022
The trader replied (on 03/02/2023)
Thank you for leaving us this great and thorough review, with small family businesses like Just Gas, this really helps us. We look forward to working with you again soon.
Boiler problem
Customer Service
Quality
Value
We recently used Just Gas for the first time. They were helpful, efficient, professional and got the boiler fixed promptly.
Customer in Torbay Posted on 11/11/2022 , work completed 08/11/2022
The trader replied (on 03/02/2023)
Thank you for taking the time to leave us this kind feedback.
New Veisman boiler and system overall.
Customer Service
Quality
Value
Just gas technician Jake installed a new boiler and overalled our hot water and heating system. This has been an excellent experience and we are very pleased with the outcome. We had various problems with our installation which once identified have been resolved and with recommendations added the system is better overall. Thank you just gas they will be our go too.
Customer in Devon Posted on 03/11/2022 , work completed 02/11/2022
The trader replied (on 17/11/2022)
Thank you so much fro taking the time to leave us a great review.
A good service
Customer Service
Quality
Value
Just Gas has been servicing my boiler for four years now and I wouldn't hesitate to recommend the company. The engineer arrives at the agreed time, they know their job and have several years, or even decades experience. They are friendly and polite and make sure to tidy up after they have finished the job. I also like the fact that I can pay the invoice online when it arrives promptly by email. I had recently moved house and was unfamiliar with the room thermostat linked to the boiler but the engineer was happy to explain how it works and showed me how to re-progamme it to suit my needs better.
Customer in Torbay Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 17/11/2022)
What a lovely review, thank you for choosing Just Gas and sharing your experience.
Gas Service
Customer Service
Quality
Value
We needed a landlords safety certificate and a boiler and fire service. Just Gas came out at short notice, did all that was required efficiently and very cost effectively.
Customer in Torbay Posted on 22/08/2022 , work completed 22/08/2022
Highly Recommended
Customer Service
Quality
Value
Excellent boiler service by the very experienced Chris - who must be one of the best in the business (I have met some of the others). I remembered Chris, he had replaced a central heating pump for me in 2015 when he was working for British Gas. On this occasion he rang me to offer a service that day as opposed to the date booked! Nice guy who certainly knows his stuff and doesn't cut corners. Also great communication from Just Gas. Absolutely no hesitation in highly recommending Chris & Just Gas.
Customer in Torbay Posted on 04/08/2022 , work completed 02/08/2022
Boiler Service
Customer Service
Quality
Value
Boiler service for selling purpose. Friendly and efficient engineer. I didn’t expect any problems as the boiler is still under guarantee.
Customer in Torbay Posted on 25/07/2022 , work completed 22/07/2022
The trader replied (on 26/07/2022)
Thanks for choosing Just Gas for your boiler service and for leaving us a great review.
Replied to my call and arrived whithin 2 hours and quickly assessed problem with my boiler r
Customer Service
Quality
Value
Fast, without delay, clean and tidy. The man was quick on the job and well presented for the Company.
Customer in Torbay Posted on 29/03/2022 , work completed 24/03/2022
The trader replied (on 01/04/2022)
Thank you for taking the time to leave us a review, we really appreciate it. Super pleased you are happy with our service.
Great service as always
Customer Service
Quality
Value
We use Just Gas Ltd for our Landlord Gas Safety Checks and they always provide a first class service. I am happy to recommend them for all your gas servicing.
Customer in Devon Posted on 25/03/2022 , work completed 22/03/2022
The trader replied (on 28/03/2022)
Thank you for taking the time to leave us this kind review. We are pleased you are happy with our service.
1st class Company
Customer Service
Quality
Value
Installed my boiler last year and the engineer was excellent!!! Work was done to a very high standard and reasonably priced. Just had the boiler serviced and had some work done on my emersion tank this year. Again professionally repaired and the work was done to a high standard. Would recommend Just Gas Ltd!!!
Customer in Torbay Posted on 09/03/2022 , work completed 08/03/2022
The trader replied (on 28/03/2022)
Thank you so much for leaving us this lovely review. We are glad you are pleased with your installation and servicing.
Good and efficient
Customer Service
Quality
Value
I have been using Just Gas for past 8 years for annual service and other call outs. I have always found them prompt , pleasant and efficient.
Customer in Devon Posted on 02/03/2022 , work completed 25/02/2022
The trader replied (on 28/03/2022)
Thank you for leaving us this great review and for being a loyal customer for 8 years!!
Friendly and efficient
Customer Service
Quality
Value
I needed a gas safety inspection carried out and found Just Gas online. Initially, I enquired about an appointment via the website but eventually ended up calling. I spoke to Martin who was very friendly and accommodating. Plenty of availability over a couple of weeks and I thought very reasonable price, especially when there is a discounted rate for boiler service and inspection together. Would 100 % recommend Just Gas.
Customer in Torbay Posted on 11/02/2022 , work completed 11/02/2022
The trader replied (on 28/03/2022)
Great review, thanks so much!
Excellent reliability, flexibility and value.
Customer Service
Quality
Value
We have just had our fifth boiler fitted by Just Gas Ltd. in different properties over recent years and have invariably found them to offer excellent reliability, flexibility and value- particularly in comparison with other local and national operators that we had previously tried.
Peter in Torbay Posted on 07/02/2022 , work completed 26/01/2022
Very Happy
Customer Service
Quality
Value
I tried for weeks to find someone to carry out a Gas safty check and service a boiler at a property that I let, I stopped next to the companys van on the Ferry and was given a card, the phone was answered when I called and a date set for the work to be done. They turned up on time did the job and at a very competable rate, I should be rateing them badly as I dont want them to get to busy and not fit me in again next year ! Really happy customer
Customer in Devon Posted on 03/02/2022 , work completed 01/02/2022
Speedy repair
Customer Service
Quality
Value
My central heating failed on a Sunday morning. The fault was the actuator on the zone valve. I left a message on the website and received an email to say the work would be done on Monday the next day. Without fuss an engineer turned up on Monday afternoon and the fault was fixed. Heating back on. I have always found Just Gas Ltd to be helpful and efficient whether it be for servicing or repair.
Customer in Torbay Posted on 25/01/2022 , work completed 17/01/2022
Convert Heating to multizone
Customer Service
Quality
Value
For some time I have considered zoning my Worcester Combi to help save on our Heating bills. Following four Heating firms - one very local & Worcester installer - visit to price the job with no further communication and emails to two more without reply I asked Just Gas to assess & quote for the work. The job was viewed, priced and arranged swiftly. The engineers arrived punctually, assessed the simplest way to make the changes and then worked well to achieve the result. Despite a complicated arrangement to overcome, the work is unbelievably neat and completed in a reasonable time frame allowing for a service to be completed at my request. We are most pleased with the result and can reflect on a totally professional job. Thank you Jake & Steve for Just Gas - no hesitation in recommending and using again.
Customer in Torbay Posted on 09/11/2021 , work completed 27/10/2021
A Reliable and Professional Local Team
Customer Service
Quality
Value
Friendly and helpful customer service from their office and supported by an equally friendly and courteous team. Very professional engineers who got on with the jobs in hand and were able to explain matters in a non technical way! It's reassuring to have a reliable company so near by and would have no hesitation in recommending them to neighbours or on calling upon them for future needs.
Customer in Posted on 28/10/2021 , work completed 27/10/2021
Great Company to deal with
Customer Service
Quality
Value
Just had a new Keston boiler and flues fitted by Just Gas. Friendly and professional people to deal with. Did an excellent job and cleaned up everything after completion. Can thoroughly recommend using this Company.
Customer in Torbay Posted on 22/09/2021 , work completed 15/09/2021
Smart,Superb Service during each visit.
Customer Service
Quality
Value
Having had our annual boiler service carried out by Just Gas, my wife and I decided that we would ask Just Gas to carry out a system Power flush. We were absolutely delighted with all 12 radiators fully functioning for the first time since our boiler was installed by a different firm. We were really pleased by the polite and rapid response to our requirements, and the staff who attended were remarkedly tidy, pleasant, enthusiastic even in the midst of. lockdown and vicious cold winter gales blowing into our garage where the boiler is situated. Our kind thanks to the entire team of Just Gas, we thoroughly recommend this stunning firm.
Customer in Torbay Posted on 20/03/2021 , work completed 15/03/2021
Great service, professional, helpful and efficient
Customer Service
Quality
Value
I would happily recommend Just Gas Ltd. I called a few weeks in advance to arrange a gas boiler safety check for a holiday let. I received a text on the morning of the appointment informing me of the name of the engineer and that he was en route and received the completed certificate within a few hours. The service I've received was friendly, efficient and professional, thank you Just Gas!
Customer in Devon Posted on 23/02/2021 , work completed 23/02/2021
Very efficient
Customer Service
Quality
Value
I used Just Gas in Torquay when replacing our boiler. Martin, sales manager, replied to our email request within a couple of hours. The quote was competitive and work was scheduled to take place quickly. The engineers, Jon and Jake, arrived early (good job I was out of bed!). They were very efficient, dealing with a couple of issues that came up during the day. They were both very friendly. Work was completed in about six hours and they ensured that everything was tidy before they left. Would definitely use again in the future.
Customer in Torbay Posted on 19/01/2021 , work completed 18/01/2021
fitted new Viessmann 111-W and underfloor clean and flush-out
Customer Service
Quality
Value
Just Gas has been our preferred gas engineer for seven years. When we decided to replace our boiler they gave a number of quotations for various options together with helpful advice. The underfloor system was flushed and the existing system removed. A new Viessmann 111-W then fitted over two days by two engineers. They worked very cleanly and politely providing a very neat plumbed installation. Since the heating of the house has been much improved with plentiful supplies of hot water. We are happy with our choice of boiler and very satisfied with its installation.
Customer in Hampshire Posted on 17/04/2020 , work completed 10/03/2020
Great job and left rooms tidy; good after-care
Customer Service
Quality
Value
With solar panels and batteries newly installed, we had Just Gas chemical-clean our radiators, replace our old boiler and cistern, and install an iBoost (to help heat water with solar power). The work was all carried out while we were away from home. We returned to a warm house and no mess -- brilliant! Graham was helpful from the start. On our return his team came back and cheerfully and methodically helped us diagnose whether a leak we found had anything to do with the work they had carried out. It didn't, but we weren't charged for this call-out. Graham was patient and good-humoured as he did the hand-over and showed us how to change settings, etc. We will happily use Just Gas in future and recommend them highly.
Customer in Devon Posted on 27/03/2020 , work completed 21/02/2020
Prompt and professional
Customer Service
Quality
Value
Having had less than a good experience with the central heating boiler service last year, I took better care with my choice this time round. I couldn't have chosen more wisely, Just Gas did an excellent job. The engineers were professional and friendly and worked efficiently. It wasn't an easy job as the boiler sits in a tight corner and a cupboard door needs to be detached to gain access but they remained positive throughout. The work was done as agreed and I was being informed by text when the engineers were on their way. I was not able to switch the heating back on afterwards - my fault, I didn't see the vital button in that dark corner - but Just Gas arranged for an extra visit with a short notice to help me out; again showing good care for their customers.
Raili - Customer in Torbay Posted on 05/02/2020 , work completed 05/02/2020
Replacement boiler
Customer Service
Quality
Value
We had previously used Just Gas who efficiently serviced and repaired our boiler. Our boiler broke down and we contacted Just Gas who advised us that due to its age it would not be possible to repair and recommended a replacement. They provided a competitive quotation and we subsequently asked them to proceed. The installation was completed in record time that involved the engineers staying late to ensure we had a working system before they went home. We would like to say a big thank you to the engineers who were friendly and courteous and skilled in their workmanship with a very neat and tidy installation. Excellent service from everyone we dealt with at Just Gas.
J Harris Posted on 12/11/2019 , work completed 08/11/2019
Quick, clean, tidy and friendly
Customer Service
Quality
Value
Finally decided to replace my old and tired boiler, initial quotation visit was fast friendly and informative, took the time to check water pressures and listen to my requirements and agree on what was needed for a fixed price. The work itself was carried about by a team of 3, a clean, tidy, quick and friendly job, absolutely nothing to but praise for customer service.
Customer in Torbay Posted on 19/07/2019 , work completed 11/07/2019
New boiler installation in one day.
Customer Service
Quality
Value
Extremely quick service to install new boiler with 10 year guarantee. I rang Just Gas Ltd on Friday the 17th of May regarding my 19 year old boiler not working. The owner of the firm came that afternoon and gave me a price which I excepted and paid a deposit for a new boiler. The next day, Saturday the 18th May two polite heating engineer arrived at 9 am and laid out dust sheets they then proceed to work very quickly in a professional manner until they completed installation. They tidied up and cleared all waste from the job and showed me how the new boiler works . Exceptional service! Please note ; Many years ago I was a plumber / gas heating engineer.
Customer in Devon Posted on 20/05/2019 , work completed 17/05/2019
Installation of Worcester 36CDI compact combi boiler
Customer Service
Quality
Value
Good knowledgeable initial advice from the owner, Graham, and a reasonable quotation for - A new boiler, increased capacity gas supply pipe from the gas meter, fitting new kitchen mixer taps and a wc flush repair. Two day job completed as promised. Turned up on time, efficient, pleasant, tidy and cleared up afterwards. All working well and at the price quoted. Very pleased - happy to recommend this company for a good professional experience.
Customer in Torbay Posted on 12/01/2019 , work completed 11/01/2019
Prompt & efficient service
Customer Service
Quality
Value
Graham was friendly, efficient and gave me excellent advice when I had a glitch with my new boiler system - which turned out to be something I could have avoided (lesson learned!) There was no call out charge and I'm very grateful for the prompt response - especially as it was a busy day for the Just Gas team.
Customer in Torbay Posted on 28/11/2018 , work completed 28/11/2018
Great service and very polite
Customer Service
Quality
Value
On time very informative and found faults and rectified them immediately, my house is nice and warm again thank you Stephen for the great work
James Posted on 06/11/2018 , work completed 06/11/2018
Great work very professional
Customer Service
Quality
Value
Came out for standard service found a few faults which Steven fix instantly. Very polite and helpful
Carlos Posted on 06/11/2018 , work completed 06/11/2018
Great work very professional
Customer Service
Quality
Value
Came out for a standard service found a few faults which was rectified instantly. Very polite and helpful answered all my questions couldn't ask for anymore, top job !!!
Carlos Posted on 06/11/2018 , work completed 06/11/2018
Great work and fast
Customer Service
Quality
Value
Sammy was always on time, informative,very clean and polite .was an absolute pleasure and would definitely recommend especially sammy and company to friends and relatives
Nickib4 Posted on 18/10/2018 , work completed 18/10/2018
New boiler
Customer Service
Quality
Value
Came out for survey for new boiler sent us a cost by email next day great price installed and working with in a week fantastic service’ great pleasant people would recommend just gas to any one and every one will use again when needed
Dave parry Posted on 10/10/2018 , work completed 10/10/2018
Impressed
Customer Service
Quality
Value
Just Gas have been excellent. They fixed and serviced my boiler, and changed a water tank in the loft. No mess or fuss. They turned up when they said they would, and did the work I wanted them to do. Very friendly and kept me informed of the work they were doing during the day. There was a bit of a problem with the boiler, the reason I called them was the boiler was making a loud noise. They identified the problem and confirmed it with the manufacturer, Glow Worm. Just Gas were very diligent to ensure they identified the problem correctly so as to not charge me for something I didn't need. It's not often I am impressed enough to write a positive review, I'd recommend them.
Charles Posted on 08/10/2018 , work completed 08/10/2018
Boiler installation. Fantastic job
Customer Service
Quality
Value
Punctual, friendly service. Did a great job. What more can you ask for. Would highly recommend. Thank you very much!
Sherrydavies Posted on 08/10/2018 , work completed 08/10/2018
Heating system working again speedily and neat programmer fitted
Customer Service
Quality
Value
As previously experienced, I was very pleased that Just Gas were able to come out at short notice to quickly diagnose the fault with my heating system, order the necessary part and get it fitted and all up and running again by the next day. Also very pleased with the neat installation of the new contemporary blue lit up display programmer that Sam from Just Gas sourced and fitted at the same time.
Geoff Manning Posted on 28/09/2018 , work completed 28/09/2018
Very professional
Customer Service
Quality
Value
I found them prompt, professional and very good feedback on work done.
Daryl, Devon Posted on 21/09/2018 , work completed 21/09/2018
Just Gas, just the job
Customer Service
Quality
Value
An excellent installation of a new boiler by Just Gas. A very polite, competent and professional engineer did a really good job, cleaned up and disposed of the old boiler when finished. Finally the guy explained fully the functions of the new boiler.
Chris, Devon Posted on 23/07/2018 , work completed 23/07/2018
Professional job
Customer Service
Quality
Value
Local company installed full gas central heating system. Staff friendly and helpful. Job carried out in a professional manner for the agreed price.
Nick, Devon Posted on 18/07/2018 , work completed 18/07/2018
a highly efficient, professional, reliable and friendly team
Customer Service
Quality
Value
Graham gave me an accurate appraisal of my existing system during an emergency call to fit a new pump when my heating failed just as the snow started. I now have a new boiler, fitted by John, who did a superb job taking out my old system and and installing new pipework. Sam, Sammy and Alison were all very knowledgeable, professional, friendly, helpful and efficient too. The price was fair and exactly as quoted with no hidden extras. Everything was left clean and tidy and all the rubbish was taken away. I would not hesitate to recommend Just Gas and am very grateful to Graham and his team.
Alexandra Posted on 07/06/2018 , work completed 07/06/2018
Excellent service
Customer Service
Quality
Value
On time, courteous and efficient.
James, Devon Posted on 21/03/2018 , work completed 21/03/2018
Friendly, Efficient, Reliable
Customer Service
Quality
Value
Found Just Gas on Which? Trusted Traders and called them in to confirm my diagnosis of a failed 3-way valve, to fix or replace it, and to service my boiler. They came when they said they would and let me know by text that they were on the way. Sam, the engineer and Taylor, the apprentice, could not have been more helpful and friendly. Over this, and one subsequent visit, they carried out the work to my entire satisfaction. The bill was as expected. Just Gas will definitely be my first port of call for all future work. Highly recommended.
Good Posted on 04/12/2017 , work completed 04/12/2017
Very Good
Customer Service
Quality
Value
Very good. Also a lot cheaper than other quotes.
Frank, Devon Posted on 22/08/2017 , work completed 22/08/2017
Plumbing Perfection
Customer Service
Quality
Value
A very pleasant, efficient company to do business with. They all arrived on time and cleared up afterwards. Can highly recommend.
Michael, Devon Posted on 07/08/2017 , work completed 07/08/2017
First Class Service from Just Ges
Customer Service
Quality
Value
From quote to finished job I could not fault the service received from Just Gas Very professional engineers who left things clean and tidy Have already recommended them to friends Well done the Just Gas team
Steve151151 Posted on 06/07/2017 , work completed 06/07/2017
Fantastic job reliable and professional
Customer Service
Quality
Value
Could not fault the company or the engineer. Timely, courteous, highly professional. All work was completed to the highest standards. I would not hesitate to employ the services of this company again and again. Thank you
William, Devon Posted on 21/06/2017 , work completed 21/06/2017
Excellent and friendly service!
Customer Service
Quality
Value
Very efficient, friendly and professional service. Would recommend to a friend.
Jenny90 Posted on 07/06/2017 , work completed 07/06/2017
Excellent service.
Customer Service
Quality
Value
Speedy and efficient service. Clear explanations, cheerful and friendly people.
Martin, Devon Posted on 24/04/2017 , work completed 24/04/2017
Under sized pipe work
Customer Service
Quality
Value
Having had a complete system installed 4 years ago, I decided to use another Worchester Bosch approved gas engineer to carry out my annual service as his charges are considerably cheaper than Just Gas. On completion of the service, he reported that the pipe work supplying my boiler was undersized meaning the boiler is only working on the cusp of it's minimum operating parameter. I called Worchester Bosch and reported that the work was not to standard, but as expected, they have told me to deal with Just Gas direct which I'm reluctant to do. Given that this company is approved by Which, I wonder if there's any support that can be provided by Which as I'm a long standing member? It will be interesting to see if I get any reply?
dumper20 Posted on 24/02/2017 , work completed 24/02/2017
The trader replied (on 02/03/2017)
Hi there, I am sorry you feel you had a bad experience with us here at Just Gas. I'm afraid we were not with Which? Trusted Traders four years ago. We also had no contact from you about this issue when it happened otherwise we would of sent an engineer round free of charge to fix this issue. Although we have carried out a boiler service for you last year with no issue or complaint. Please feel free to call us and we will talk to you about this and see if there is anything we can do to make things better. Just Gas has also expanded so quickly since then and we have more qualified engineers and an office with three office staff to stop this from happening. We haven't had a complaint like this before so this is a bit of a shock to us. We wish you all the best with your home and hope this issue has been rectified
Heat at last!
Customer Service
Quality
Value
Excellent service. Happy and friendly engineer, even tidied up afterwards.
Which? Trusted Traders Consumer Posted on 27/01/2017 , work completed 27/01/2017
Leaky boiler fix
Customer Service
Quality
Value
The technician arrived when expected, he diagnosed the problem as one that he had experiences only once before. He returned with the part and fixed it.
Paul, Devon Posted on 17/01/2017 , work completed 17/01/2017
Very professional
Customer Service
Quality
Value
Engineer was extremely polite, worked very efficiently, neat & tidy.
Malcolm, Devon Posted on 16/01/2017 , work completed 16/01/2017
Excellent service.
Customer Service
Quality
Value
Very friendly, helpful, knowledgeable, efficient and tidy,
Caroline, Devon Posted on 15/12/2016 , work completed 15/12/2016
As agreed
Customer Service
Quality
Value
From first contact by telephone I found Just Gas very easy to deal with everything they said would happen did happen.
Iain, Devon Posted on 14/12/2016 , work completed 14/12/2016
First class professional job
Customer Service
Quality
Value
Arrived on time, friendly, professional. Efficient and clean and tidy.
Colin, Devon Posted on 13/12/2016 , work completed 13/12/2016
Thorough and conscientious
Customer Service
Quality
Value
I've been very happy with Just Gas, from the choice of boiler to the quality of their service, I consider them to have been excellent.
Larry, Devon Posted on 12/12/2016 , work completed 12/12/2016
Great work
Customer Service
Quality
Value
The first service on my boiler appointment made quickly. Engineer arrived promptly, friendly, clean and neat.
Which? Trusted Traders Consumer Posted on 21/11/2016 , work completed 21/11/2016
Very Professional - the engineer was impressive
Customer Service
Quality
Value
A great experience. Good communications via texts to confirm appointment and notify that the engineer was enroute. The engineer certainly knew his trade and boilers. Explained everything well. Will certainly be using them again.
Derrybeg Posted on 18/11/2016 , work completed 18/11/2016
Gas boiler yearly service
Customer Service
Quality
Value
Arrived later than expected but not affected by this. Worked quick & efficient with gas service. Previous had repaired a cistern (leaking toilet) but this was not a quality repair as it was not secured in length & had to repaired, replaced by another contract.
Louisa, Devon Posted on 18/11/2016 , work completed 18/11/2016
Professional job
Customer Service
Quality
Value
Very good job done by Sam, making sure the filter was thoroughly clean. Highly recommendable.
Paul, Devon Posted on 11/10/2016 , work completed 11/10/2016
Amazing Boiler Installation
Customer Service
Quality
Value
Was extremely happy with the boiler installations we have received. Great customer service from the office and brilliant quality of work from the engineers. Definitely recommend.
William K Posted on 01/09/2016 , work completed 01/09/2016
Very pleased
Customer Service
Quality
Value
No problems with the work, very pleased and they even offered to mop the floor after they finished.
Norman, Devon Posted on 04/03/2016 , work completed 04/03/2016
My Review
Customer Service
Quality
Value
Good
Amelia, Devon Posted on 17/02/2016 , work completed 17/02/2016
Very happy
Customer Service
Quality
Value
Worked really well, very happy with everything.
Isabel, Devon Posted on 15/02/2016 , work completed 15/02/2016
Great service
Customer Service
Quality
Value
Excellent work, was going to write to Just Gas to tell them how pleased we were. Very good service.
Phill, Devon Posted on 10/02/2016 , work completed 10/02/2016
Happy
Customer Service
Quality
Value
Happy with everything so far.
David, Devon Posted on 09/02/2016 , work completed 09/02/2016
Very happy
Customer Service
Quality
Value
Very good and very happy with it, would recommend. All went as should've.
Jordan, Devon Posted on 01/02/2016 , work completed 01/02/2016
Good company
Customer Service
Quality
Value
Very good company, I recommend them a lot.
Andy, Devon Posted on 29/01/2016 , work completed 29/01/2016
Excellent
Customer Service
Quality
Value
Excellent, have recommended and we've got them back to do our bathroom currently.
David, Devon Posted on 15/01/2016 , work completed 15/01/2016
Good service
Customer Service
Quality
Value
Very good service, responded when should've, very good with customer.
Tony, Devon Posted on 05/01/2016 , work completed 05/01/2016
Good quality
Customer Service
Quality
Value
Could've had it done cheaper but did the job quickly, they came when they said, no complaints and the boiler is working just fine.
Allen, Devon Posted on 14/12/2015 , work completed 14/12/2015
Definitely recommend
Customer Service
Quality
Value
Turned up when they said, would definitely recommend, very tidy.
Maureen, Devon Posted on 11/12/2015 , work completed 11/12/2015
Would use again
Customer Service
Quality
Value
Would use again but could've been cheaper.
Steve, Devon Posted on 01/12/2015 , work completed 01/12/2015
Excellent service.
Customer Service
Quality
Value
Excellent service. Clean and tidy. Good customer service. Can recommend, will use again.
John, Devon Posted on 05/10/2015 , work completed 05/10/2015
Boiler Service
Customer Service
Quality
Value
Graham White serviced my boiler and carried out a gas safety check. Very happy with the work - no compliants at all.
Patricia, Devon Posted on 02/02/2015 , work completed 02/02/2015
Recommended
Customer Service
Quality
Value
Fitted a new boiler for me lasy year and I'm happy with the work.
Which? Trusted Traders Consumer Posted on 01/09/2014 , work completed 01/09/2014
Excellent work
Customer Service
Quality
Value
Installation of pipework and new boiler well done by friendly well trained staff and principal.
Leslie, Devon Posted on 24/04/2013 , work completed 24/04/2013