First class service!
I used Lewington for my annual Gas Boiler service and the whole process couldn't have been any better. Rob, My engineer arrived on time and was professional, friendly and efficient in getting the boiler serviced. He even told me where to get a replacement latch for my gas meter cupboard which had been broken for a while (Which in my opinion was above and beyond the call of duty). Also bonus points for full compliance with Covid regulations whilst in my home which was very impressive in these current times. Many thanks for a first class service from start to finish, Highly recommended and I will use again!
Customer in Northamptonshire
Posted on 18/01/2021
, work completed 11/01/2021
Recommended
Excellent as usual
Rob serviced our boiler today, and, as usual, he was a credit to the company. He is polite, professional and friendly. He explained exactly what he’d done and recommended a summer service in future, as our boiler is ‘tired’ as Rob carefully phrased it! So efficiently was his clearing away that it was impossible to see where he had been. Staff at the end of the telephone line are also polite and professional. For some years now I have been recommending Lewington’s and shall continue to do so.
Customer in Northamptonshire
Posted on 08/01/2021
, work completed 08/01/2021
Recommended
General plumbing work
Work carried out quickly and efficiently on agreed time and date. Very pleased with the standard of work. Have used Lewingtons for many years now and am very happy with what they do.
Customer in Leicestershire
Posted on 16/12/2020
, work completed 15/12/2020
Recommended
Great work and reliable
I'm really happy with the service and work received by K Lewington's team. I'd called several tradesmen before instructing them and although slightly cheaper, they were all so sketchy about when the work would get done. We needed a specific type of boiler (HRM Wallstar) which was gut wrenchingly expensive but family members had recommended Lewington's as a firm that were professional and would get the job done and this has been my experience entirely. Graham our engineer was so helpful and happy to talk everything through with me which was hugely reassuring as I don't live nearby (the boiler was for my late father's house). We spoke after he'd completed the job and he even offered to go right back to turn the thermostat up so the house will stay warm. The necessary paperwork was sent to me immediately after completion. I'm very happy with the service and care received - safe to say you get what you pay for.
Customer in Leicestershire
Posted on 26/11/2020
, work completed 25/11/2020
Recommended
Excellent service
Excellent service. Callum was on time and couldn't have been more helpful. Took his time explaining how it worked and answered any questions we had. Would recommend to others.
Customer in Rutland
Posted on 13/11/2020
, work completed 13/11/2020
Recommended
Excellent service...as always.
We have been customers of Lewingtons now for a number of years which, in itself, says that we are more than satisfied with them. Doing work from half demolishing a shower to fix a leaking hidden mixer unit, to sealing around a bath. The staff are all polite and friendly and their quality of work is, in our opinion, second to none. They always turn up on time or will phone if they are unavoidably detained elsewhere. We have never had to question a price either, as they are more than competitive. All in all, a traditional local friendly company.
Customer in Northamptonshire
Posted on 03/08/2020
, work completed 03/08/2020
Recommended
Checking/servicing gas supply to newly purchased house - excellent service!
Gas fire service was particularly thorough with the engineer going over and above to provide additional information on using fire as well as advice on what was required should we want to change. In servicing central heating a problem was encountered outside the engineer’s role but, having tried to resolve, arranged for someone else to attend the same day. His customer service was of an equally high standard taking the time to explain how the controls worked and answering all our queries. I would recommend and certainly intend to use again.
Customer in Leicestershire
Posted on 08/07/2020
, work completed 07/07/2020
Recommended
Boiler service & gas safety check
Excellent customer service and work as usual for Lewingtons. Have a rented property in harboro, used first time last year to do some work on the central heating which was great work done. Needed new gas safety certificate this year, was unsure if they were still working, but they booked in service and did the work, have my certificate now, tenants happy, me as a landlord very happy! Always excellent service, would recommend.
Customer in Leicestershire
Posted on 10/06/2020
, work completed 05/06/2020
Recommended
Fire fix
The fixing attaching my hole-in-the-wall gas fire became loose rendering use dangerous. Within a matter of days and despite social distancing requirements, the housing was refitted safely and a preferred heat source restored. Excellent, efficient, professional service for which I am hugely grateful especially at this anxious time for all of us. Thank you.
Ann
Posted on 31/03/2020
, work completed 30/03/2020
Recommended
Great Service
Have used Lewingtons for over 20 years now. During that time they have plumbed in washing machines, changed taps, fixed radiators, and installed a new oil boiler/oil tank/ refill cabinet. They have never let me down, their staff are friendly, and their prices are not outrageous. To sum it all up; great people who you can trust.
Customer in Leicestershire
Posted on 24/03/2020
, work completed 23/03/2020
Recommended
Central heating fault
We had an intermittent fault where the heating would stop working but the Hive system indicated it was working. Unfortunately when the engineer arrived it was operating thus proving difficult to find the fault. A number of visits were needed to find and address the problem. This company were sympathetic to our situation and did their upmost to successfully restore our heating. The bill was very fair considering the number of visits. I would recommend this firm without reservation.
Customer in Leicestershire
Posted on 17/02/2020
, work completed 30/01/2020
Recommended
Excellent service
We had an issue with our central heating as the pump was running continuously. We had previously used Lewington’s for servicing so gave them a call on Monday. They were very busy and I had to leave an answerphone message but true to their word they rang me back a little later. I explained the issue and the as happy to take an appointment the next afternoon (and they were very apologetic it couldn’t be earlier). The engineer arrived promptly in the allotted window and identified the problem within a few minutes and my issue was resolved with a new actuator within 30mins. The engineer was very friendly and made me feel very confident. Call out and parts came to under 150. Excellent service and value. Thoroughly recommended.
Customer in Leicestershire
Posted on 05/02/2020
, work completed 04/02/2020
Recommended
To find the cause of a drip in the guest bath bathroom.
John in an unhurried manner found the source of the drip immediately after removing the side of the bath. He thoughtfully took his shoes off as we have carpets and worked in a quiet but friendly manner. He left the bathroom as he found it and I could not be more relieved that this problem is now solved and I have no fear that the ceiling will fall through into our kitchen.
Customer in Leicestershire
Posted on 24/10/2019
, work completed 21/10/2019
Recommended
Prompt service!
We have used Lewingtons for many years. Last Friday, our hot water stopped working and it was great that Graham was able to slot us into his busy schedule on Monday to come round, diagnose the problem, and replace the broken water pump.
Customer in Leicestershire
Posted on 19/09/2019
, work completed 16/09/2019
Recommended
High Quality work and company!
We have recently had some worked carried out by Lewington's, a boiler installation and a bathroom renovation. I would highly recommend Lewington's as dealing with them has been easy from start to finish. The work carried out has been to a very high standard and completed within the timescales estimated. Our quote/visit and subsequent communication was carried out by Adam and I cannot fault his professionalism, communication or attitude. Our boiler was changed by George and Ben and was quick, painless and to a high standard with the area left tidy. Bathroom was ripped out and refurbished by Karl and Bryn and again cannot fault the work/attitude/quality of the Lewington's team. A most happy client!
Customer in Northamptonshire
Posted on 28/06/2019
, work completed 19/06/2019
Recommended
Fantastic job very pleased
Last night my thermostat broke causing my central heating not to work, typical it's one of the coldest weeks ever. At 8am this morning I phone Lewington and explained the situation and within half an hour a lovely chap came round fitted a new thermostat and did all the programming etc, he didn't even bother about the bill there and then and just said call the office when you can. So efficient and professional, I would highly recommend. Thank you so much for such amazing service. Louise (Market Harborough)
Louise
Posted on 28/02/2018
, work completed 28/02/2018
Recommended
Excellent Installation
Two guys turned up to install a new radiator they worked hard fitting the pipes and installing the radiator, then they tested the system balancing the whole system to perfection even though they had to stay later than anticipated. Two of nicest young men you could wish to meet. Will definitely use this company again.
Peter T
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Excellent service - highly recommend
Lewington's serviced our boiler this morning and were great. Really nice guys and did a really thorough job. Will definitely be using them again.
Holly, Market Harborough
Posted on 17/02/2017
, work completed 17/02/2017
Recommended
My Review
Avoid. Do not use this company. Booked in for a regular boiler service. Faffed around for an hour and a half. Did not complete a full service according to the boiler service check list. Did not remove the burner module, or silt trap. Said that the boiler needed a grommet (only for the housing, not to do with the boiler itself), which it did not, as the manual states. Tried to charge me a minimum of £36 for a 50 pence grommet and the pleasure of fitting this not needed part. Plus the extra day I would need to take off for him to return. Also, nice little touch, he left the switch off so the boiler would not function. So I would have to call them out the next day to get them to fix that and make up another imaginary part that I "MUST" get. No gas certificate was provided because they wanted to fit the grommet to the boiler cover before they would issue the certificate. Good job I have more informed people around me to check these things other wise I would have paid out of a lot of money. No doubt this is a regular practice. Avoid.
Mounsey
Posted on 08/02/2017
, work completed 08/02/2017
Prompt & professional
Lewingtons have been my plumber of first choice for a number of years. They are efficient and their staff are very helpful, polite and very professional.
D J, Leicestershire
Posted on 03/02/2017
, work completed 03/02/2017
Recommended
My Review
Robert Mitchell serviced my gas fire. He did a thorough job and worked very clean and tidy. A credit to your business.
Roy, Leicestershire
Posted on 09/03/2016
, work completed 09/03/2016
Recommended
Excellent job as usual
I have used Lewington for many years for service and installation. Service is prompt, professional and friendly.
Geoff, Leicestershire
Posted on 07/05/2015
, work completed 07/05/2015
Recommended
Very satisfied
No complaints whatsoever. Came as agreed and did excellent job. Answered all my questions (lots) showing that they were very professional, and time served men which is why I contacted them. Will continue to use this firm. Highly recommended.
Christopher, Leicestershire
Posted on 23/04/2015
, work completed 23/04/2015
Recommended
Brilliant job
After two failed attempts to find the fault in our heating system by two plumbing businesses, we phoned Levington! How I wished we had known about them before! Professional, patient and determined are three words that come to mind. We now have a heating system that is working perfectly!!
Pauline, Leicestershire
Posted on 09/04/2015
, work completed 09/04/2015
Recommended
First class all round
Leaking boiler panic! phoned a engineer, arrived in 20 minutes and resolved issue in an hour - polite and efficient.
Which? Trusted Traders Consumer
Posted on 16/02/2015
, work completed 16/02/2015
Recommended