Millhouses Plumbing & Heating Services

An excellent job, which was completed quickly with no mess. The tradesmen were polite and considerate of our needs. This company has carried out a number of jobs on our premises, some difficult ones in very trying times, always the work is excellent and staff are courteous.

I felt confident that Keith gave an honest assessment of the alternatives when my existing boiler started leaking. On deciding to replace rather than repair a 16-year-old boiler he explained the pros and cons of the available range. The work was carried out by his team over 2 days. They were polite, tidy, and did a first-rate job. I am happy to recommend MPHS. You may find it cheaper but you get what you pay for!

MPHS have been our go-to plumbers for a number of years now and have always been very helpful. After scraping through its last service our trusty old boiler finally became beyond economical repair (it fell to pieces during the service). Keith and the team helped recommend the best option for the size of the house and were able to get the new one fitted and working within a few days, no cold shower for me! All of the costs and labour were outlined in the original quote so no hidden extras once the invoice arrived. The work was taken care of by Nik and Matt who were both very approachable and very professional despite my endless questions, all of the work was completed safely and with masks and gloves being used whilst they were in the house due to the current pandemic. Keith has already been in touch to help sort the warranty arrangements should any issues occur. would recommend to all.

Millhouses Plumbing and Heating Services upgraded our heating system with a new boiler, new radiators and replaced old pipe-work. Nik and Callum were brilliant throughout keeping us informed of the work at the end of each day as they went along; we found this helpful and reassuring. They went the extra mile to ensure that we had heating in part of the house over the weekend which was particularly important at such a cold time of year and with young children in the house. The work was completed within the time-frame that had originally been agreed despite us adding on extra work from the original quote. There was a small leak in the old pipework that was found after the installation; they returned promptly to fix this and ensure the system was all in order. Overall, we are extremely happy with the final installation and would recommend this company for any such work.

Keith really listened to what we wanted to achieve by the replacement and relocation of our boiler and discussed a variety of solutions before coming up with a really good plan. As I work at home I wanted to be able to control the heating in different parts of the house so he installed the new Worcester Bosch boiler and zoned the house so that it is controlled by two separate radio thermostats. Keith directed us to a near neighbour who had recently had a boiler and new bathroom installed by MHPS and suggested we go talk to them and see their work first hand, which we did. The team that removed our old boiler and installed the new one were great. To my delight, when the bill came it was £100 lower than the quote because the team had not needed to do as much flue work as anticipated. All paperwork was supplied and a copy of the registered guarantee arrived from Worcester Bosch the next day.

My 80 year old mum called MPHS when her toilet overflow was leaking. They came out, replaced a washer in the ballvalve at a cost of £108. When the overflow continued to leak they came out again, this time replacing the ballvalve and connector at an additional cost of £122.40. The overflow continued to leak even though my mum had paid MPHS a total of £230.40 to repair this. I called in another plumber who completed the repair in one visit for £45. This trader does not deserve any stars on this review, but i was unable to leave my review without giving a star rating