efficient repair of immersion heater
The visit was easy to arrange, the plumber arrived on time, understood the problem well (a failed repair by another plumber), fixed it immediately and left the site clean and tidy. The bill was as we had agreed. I would definitely recommend this firm.
Customer in Greater London
Posted on 30/04/2024
, work completed 25/04/2024
Recommended
Excellent work
I was impressed by the welcoming service I was given when I rang. The cost of a plumber coming to see me was carefully explained. Scott who came was excellent. I had several plumbing problems and Scott dealt with them quickly and efficiently. I was impressed that he found a way to mend both the bathroom basin taps and the lav seat with no suggestion that I ought to have new ones. With each problem he always suggested the most economical way to deal with it. I would certainly call on Kemco and Scott again and have no hesitation in recommending the company to anyone.
Customer in Greater London
Posted on 14/07/2023
, work completed 13/07/2023
Recommended
Great service
Kemco fitted a new toilet inlet valve last year and it has been fine until now, when it developed a fault. I phoned Kemco to explain the problem. Though it wasn't urgent Kevin sent Scott the next day to fix the problem - with no charge. Scott was punctual, polite and efficient. Very good service. I'll use Kemco again and would recommend them.
Sylvia in Greater London
Posted on 07/09/2021
, work completed 03/09/2021
Recommended
No Quote
Quick response to attend the house to give a quote for boiler replacement. , plumber was very helpful. However still not received a quote or any correspondence after nearly 2 weeks.
Customer in Greater London
Posted on 04/03/2021
(Reviewer did not use service)
Great work, efficient and trustworthy
I have used Kemco for a couple of years now ( having previously tried a variety of companies who for one reason or another left me not as satisfied as I had hoped I would be). From their first visit, they were efficient did the job without fuss or complaint. I have continued to use them as they have not let me down. I used them just this week to install and resite a new kitchen radiator. This was not without its complications but Scott was confident, experienced and skilled in his work that I didn't have to worry. The radiator looks great in its new position and all done with the minimum of disruption. I wouldn't hesitate to use Kemco
Customer in Greater London
Posted on 26/11/2020
, work completed 23/11/2020
Recommended
A satisfied client
I have no hesitation in recommending Kemco. I required a new set of taps as well as the removal of some very ancient taps. Kemco found the taps and also kept me informed of progress re delivery etc. Their chosen plumber, Scott, arrived on time - and was very careful not to break the wash basin as the taps were over 40 years old. He was also tidy and cleared up behind himself.
Customer in Greater London
Posted on 13/10/2020
, work completed 12/10/2020
Recommended
Leaking radiator valve
The Kemco guys were very helpful. Came over at short notice and checked leaky radiator valve. They are always great when they attend and i will call them for any plumbing issues I have
Customer in Greater London
Posted on 24/02/2020
, work completed 17/02/2020
Recommended
Top class
I called Kemco after looking at a few plumbing reviews on the Checkatrade website. Kemco answered my queries about fitting a mixer tap to my bath in minutes. There was a prompt response with a breakdown about availability and charges . The Plumbing Engineer arrived on time and set to work immediately, he worked quickly and efficiently and had completed the job within the hour including checks. He was very polite and massively helpful. Thank you Scott. I would 100% recommend them.
Customer in Greater London
Posted on 29/01/2020
, work completed 27/01/2020
Recommended
Forensic thoroughness
The underfloor heating appeared to stop working. Kemco investigated. They established that the thermostat connections were not completely linked. A second visit was needed for Scott, the plumber, with incredible patience and thoroughness to identify each run and link each with the correct thermostat. It took hours. A third visit was needed to replace a defective cap. All done promptly. Expensive. But the nature of the defect made that inevitable. We were told in advance and were ready for it.
Customer in Greater London
Posted on 30/12/2019
, work completed 18/12/2019
Recommended
Very efficient from start to finish
I had tried several plumbers already - they all said they would get back to me with a quote for replacing my two-part toilet, but none did. Kemco were different - they provided a quote promptly, told me exactly what to buy, arranged a date and time to come and on the day Scott arrived exactly as arranged. He was courteous and explained everything he had done and everything is working as it should be.
Carrie, Greater London
Posted on 18/08/2019
, work completed 02/08/2019
Recommended
Boiler inspection
My very old boiler needed inspection. 2 Kemco engineers were very courteous and efficient. They inspected the boiler and related items thoroughly and explained the issues. Happy with the service and would recommend them.
Customer in Greater London
Posted on 23/11/2018
, work completed 20/11/2018
Recommended
REPLACE BOILER, SERVICE HEATING, INSTALL SHOWER TOILET
100% professional, reliable and trustworthy Went out of their way to help with advice on shower toilet. Very safety conscious - explain / communicate well Accurate quotes Friendly, good people - great customer service Highly recommend
Cathy Negus
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
Gas Certificate
I would certainly recommend, they did the job requested in a friendly, professional way and they are well priced. Five stars!
Bryan101
Posted on 18/07/2018
, work completed 18/07/2018
Recommended
Excellent service
I was given clear info on cost and time on phone contact. The plumber arrived on time was very polite, listened & discussed the problem, worked quickly including going out to buy parts within the hour!!. Excellent.
Ruth, London
Posted on 13/06/2018
, work completed 13/06/2018
Recommended
Prompt, persistent and pleasant
The old lavatory was perimetric and connected into the floor, in spite of these problems the plumber remained pleasant and persisted until the job was completed. I had not realised how dusty it would be but he kindly kept the bathroom door shut. The new lavatory uses much less water.
Rosalie, London
Posted on 27/04/2018
, work completed 27/04/2018
Recommended
Friendly, efficient job
Scott and Liam from Kemco Plumbing & Heating Ltd worked efficiently. Their customer service was fantastic. I would recommend this company to my friends and family.
Zoe Jade, London
Posted on 15/03/2018
, work completed 15/03/2018
Recommended
Underfloor heating
After 18 months of our underfloor heating not working properly Kemko replaced manifold and then the control unit when they found a fault with it. They kept us informed of the work and didn’t make any mess. The plumbers who did the work were pleasant and courteous. While they were quite expensive, they were the first plumber we had who diagnosed our problem and didn’t want to just replace the whole system.
Thomas
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
Good value boiler check and repairs at half the price of other quotes
As above - I'm very pleased with the work and it was easy to organise
Henry Shelford
Posted on 01/03/2018
, work completed 01/03/2018
Recommended
Small leak turned out to be leak from u bend of toilet
Very pleased overall. arrived on time. All rubbish cleared away. Job was much more complicated than I had reported but plumber worked away to complete.
oheaam
Posted on 28/02/2018
, work completed 28/02/2018
Recommended
My review
Adam, London
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Great job!
Fantastic job from the guys, competent, polite and kept me informed throughout. Thank you!
Paul, Surrey
Posted on 09/02/2018
, work completed 09/02/2018
Recommended
Excellent work.
Liam was 100% professional and a pleasure to have in the house. Thank you.
Richie, London
Posted on 07/02/2018
, work completed 07/02/2018
Recommended
Professional & kept me updated
Diagnosed problem quickly. Presented me with options available & quickly solved the issues. Would definitely recommend.
Which? Trusted Traders Consumer
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Return customer, excellent service.
Kemco unblocked our drains and jet washed our patio. Friendly and efficient.
Nicholas, Surrey
Posted on 19/01/2018
, work completed 19/01/2018
Recommended
Excellent service and great value for money.
The engineer was prompt, efficient and explain the job throughout.
Sarah N
Posted on 14/01/2018
, work completed 14/01/2018
Recommended
Very reliable
I called Kemco to an emergency for one of our tenants (no heating) - they went same day and rectified the problem. They were very reasonable and easy to deal with so I'd definitely recommend.
Rebecca King
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Great company
Kemco is a great company to deal with and they have done an excellent job.
Andrew, London
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
No Follow Up Visit
Whilst the plumber from Kemco arrived on time and did a good job fixing 2 ball valves, I was unable to get a follow up visit to adjust one of the valves despite 2 e-mails and a telephone call. No one bothered even to reply! Owen, Chelsea 27/11/17
Owen
Posted on 27/11/2017
, work completed 27/11/2017
Recommended
Hob fitting and boiler service
The team at Kemco did a great job. Punctual, good quality of work and attention to detail. Would recommend.
Chris Groutides
Posted on 11/10/2017
, work completed 11/10/2017
Recommended
Simply the Best!
Brilliant job as always. No hesitation in recommending this company. Always on time and very trustworthy.
Carlan, Surrey
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Brilliant service.
We have used Kemco twice before and would highly recommend them.
Sarah, London
Posted on 08/09/2017
, work completed 08/09/2017
Recommended
Professional Workmanship
Very helpful engineers explained the problems and quickly remedied.
James, London
Posted on 08/09/2017
, work completed 08/09/2017
Recommended
Leak Repaired
I telephoned to ask if someone could come to find a leak and fix it in my bathroom. After suggesting someone could make it that day they offered 8AM the following morning! However, the engineer turned up, was polite, clean and worked to get everything fixed - a job well done!
Which? Trusted Traders Consumer
Posted on 07/09/2017
, work completed 07/09/2017
Recommended
Friendly, Reliable company
We have used Kemco previously and each time extremely happy with the work carried out. Highly recommend.
Julie, London
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Emergency call out to prevent a leaking pipe
I had a leaking pipe from an old communal system which could not be isolated. The guys came out to have a look and we're able to improvise a solution to stem the flow until I could get my management company to gain access to the relevant areas for isolation. The Kemco guys came out late on a Sunday. They were very helpful and made an extremely stressful situation much more manageable. Cannot recommend more highly
Lishaw27
Posted on 10/08/2017
, work completed 10/08/2017
Recommended
Very good plumbers, good service, good people
Initially Kemco helped us to deal with badly & dangerously work done by another company. Several companies declined taking over someone else's work. Kemco, however genuinely wanted to help us sort out the problems. They were extremely professional and dynamic - they diagnosed the issues, came up with solutions and then completed the works quickly and to a very high standard. Their charges are fair. They are very safety conscious and ensure that all correct safety criteria are met. We were extremely pleased to have enlisted their services and grateful to them for the good work they did. Ongoing, we will always use the company for any plumbing related works.
cathyken, London
Posted on 16/06/2017
, work completed 16/06/2017
Recommended
Great experience
Repaired plumbing related to heating and washing machine. Easy to contact, communicate, and pleasant to talk with. Will hire again.
Andreas, London
Posted on 01/04/2017
, work completed 01/04/2017
Recommended
Great work
Kemco have carried out various jobs for me including installing a shower, repairing leaks and replacing taps. They have always been reliable and the work has been to a high standard and well priced.
Blakes, Surrey
Posted on 06/01/2017
, work completed 06/01/2017
Recommended