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KindWater Water Softeners
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.
What we do
Plumbers
- Water softener installation and maintenance
Handyman and home maintenance services
More Services
- domestic and commercial salt sales
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
288 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant in every way
Customer Service
Quality
Value
Everything was excellent. Highly efficient and professional work. Everything was explained in great detail. Received phone calls after fitting to ensure I was totally satisfied and had no problems. I would highly recommend the company to anyone
Keith, Norfolk
, work completed
Recommended
Super job.
Customer Service
Quality
Value
Kind Water fitted our first water softener so was more than happy to contact them to fit one in our new house.
Linda, Suffolk
, work completed
Recommended
Memorably knowledgeable
Customer Service
Quality
Value
Its a second property and having engaged KindWater in our own home they were just as pleasant, kind and good at their job. Their kit is not cheap but I guess good things never are.
David, Suffolk
, work completed
Recommended
My review
Customer Service
Quality
Value
Quick, efficient, clean, good pleasant worker
Roy, Norfolk
, work completed
Recommended
Prompt, efficient, informative
Customer Service
Quality
Value
Couldn't imagine a better approach: no 'hard sell', patient and professional: fitted a few days later with the same thoroughness and care. Excellent.
Alan, Suffolk
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
The engineer was prompt and did an efficient job with no quibbles and left the area clean & tidy.
Edward, Norfolk
, work completed
Recommended
Brilliant Job
Customer Service
Quality
Value
The fitter was prompt and on time, and done a most professional job.
Kenneth, Suffolk
, work completed
Recommended
Excellent work and service
Customer Service
Quality
Value
An excellent improvement to our home in this hard water area. The engineer was very professional in his initial visit, not pressuring our decision, and was superb when he returned to install our water softener. Would definitely recommend KindWater.
ej26227
, work completed
Recommended
Great job again
Customer Service
Quality
Value
I have used this company 3 times now and have been happy on every occasion. Never had a single problem (touch wood!). Would definitely recommend.
Domshere
, work completed
Recommended
Absolute brilliant very prompt
Customer Service
Quality
Value
First class service. Everywhere left clean and tidy.
Janet, Norfolk
, work completed
Recommended
My review
Customer Service
Quality
Value
Very pleased with fitting the water softener & follow up to check O.K.
Peter, Suffolk
, work completed
Recommended
Very good, helpful and quick.
Customer Service
Quality
Value
The engineer advised me about the various types and modes of water softeners, and I made my choice. He had the softener in his van and he fitted the new one after removing my existing softener. He also altered the pipework as necessary.
Fred, Suffolk
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I am very pleased with this excellent product and with the engineer who cheerfully fitted it and coped wonderfully with all the difficulties he encountered putting extra pipes etc. to make it work in our house. Very pleased indeed.
Anne, Norfolk
, work completed
Recommended
Very good
Customer Service
Quality
Value
The work was undertaken in a very professional manner. Have recommended Kind Water to several friends.
Brian, Hertfordshire
, work completed
Recommended
Helpful, efficient, courteous
Customer Service
Quality
Value
Quick response to telephone. Helpful and informative. Quick to visit to troubleshoot old appliance. Cheerful, helpful and very professional engineer. Good after sales service.
Pauline, Norfolk
, work completed
Recommended
Excellent service and very professional
Customer Service
Quality
Value
From start to finish, I had excellent service. Very helpful staff were able to answer all my questions when I rang and Phil, who installed the softener, was very professional and efficient and I would certainly recommend KindWater to anyone who needed a water softener installed.
Mrs W, Bishop's Stortford
, work completed
Recommended
Efficient, professional, helpful
Customer Service
Quality
Value
KindWater and Kinetico came highly recommended. Delighted with excellent and efficient service from ordering to installation and follow up. We are very pleased with our choice of softener, easy to use and makes such a difference.
Victor, Essex
, work completed
Recommended
Excellent job, very professional
Customer Service
Quality
Value
Would recommend KindWater, arrived on time, took time to explain everything to me, no mess, engineer very professional. Would use them again.
Marie, Essex
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Good advice, good installation and very pleasant people to deal with. No idea whether good value as didn't ask anyone else
adamsuffolk
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Very professional & extremely efficient congratulations.
Roger, Suffolk
, work completed
Recommended
No pressure sales, great installation, great product
Customer Service
Quality
Value
I'm really happy with all aspects of our new water softener from the sales process, through to using it every day. A great improvement from a really good company.
Which? Trusted Traders Consumer
, work completed
Recommended
Water softener, supply & installation
Customer Service
Quality
Value
Excellent service in all aspects.
David, Norfolk
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
A very easy experience from start to finish. Lots of information on the website about the product and how to contact Kindwater. Very pleasant sales contact who organised a quick appointment. The fitter was on time and explained everything clearly, then fitted the water softener with minimum delay and fuss, and showed us how to load the salt blocks. He explained about the minimum possible maintenance and also cleaned up after himself and took the old product away.
Anonymous
, work completed
Recommended
Very pleasant friendly and caring
Customer Service
Quality
Value
From my first phone call to their office I was instantly impressed. The ladies on the phone were lovely helpful and knowledgeable and I took to them instantly. Barry who spent about a day and a half with me installing my single cylinder water softener was easy to be around and did an amazing job sorting out the problem of previous DIY plumbing so I could have soft water. From a woman's view point he was a pleasure to have in my house, he was tidy friendly and gentle. I am also very pleased with my water softener.
Norwich female
, work completed
Recommended
Thoroughly Pleasant Project From Quote to Completion
Customer Service
Quality
Value
Project explained at quote stage. Quality workmanship evident throughout installation. Project timing from quote to completion was achieved indication of a thoroughly organised & Reliable business
John M
, work completed
Recommended