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KindWater Water Softeners

4.9

276 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
276 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Very pleased with work
Customer Service
Quality
Value
In spite of some difficulties concerning installing my water softener, Barry was very professional in his work. He didn't complain about anything and I am happy with work carried out.
Joan, Norfolk Posted on 14/07/2016 , work completed 14/07/2016
Prompt & professional
Customer Service
Quality
Value
A very professional job, efficient & very explanatory. Very courteous & helpful. Very pleased with lovely soft water, makes a lot of difference.
Dorothy, Essex Posted on 13/07/2016 , work completed 13/07/2016
Punctual clean efficient
Customer Service
Quality
Value
Kind Water were efficient and office staff and installers very helpful.
Eric, Suffolk Posted on 06/07/2016 , work completed 06/07/2016
Brilliant all round
Customer Service
Quality
Value
Excellent.
Shane, Suffolk Posted on 05/07/2016 , work completed 05/07/2016
Second time around
Customer Service
Quality
Value
The installation at our previous house was so well done we had no hesitation in using Kindwater to install a softener in our new house. They were very professional, considerate and ingenious where any problems were identified.
Peter, Suffolk Posted on 29/06/2016 , work completed 29/06/2016
Fast Efficient Service
Customer Service
Quality
Value
Very quick and efficient service. Installed the same day I called them out for a quote. Would recommend the fitting and service.
Lesley J, Suffolk Posted on 21/06/2016 , work completed 21/06/2016
My Review
Customer Service
Quality
Value
Assessment handled efficiently, as was installation. Product seems good so far.
Cathryn, Suffolk Posted on 20/06/2016 , work completed 20/06/2016
Prompt and efficient
Customer Service
Quality
Value
A very professional, prompt & efficient service, wish we had found them before.
Penelope, Suffolk Posted on 20/06/2016 , work completed 20/06/2016
Excellent service
Customer Service
Quality
Value
A very quick response to my enquiry, a very polite, courteous and well informed engineer came to review my requirements. The softener was then quickly installed, everything explained and all in excellent working order.
D Sheldrake Posted on 09/06/2016 , work completed 09/06/2016
Fantastic job
Customer Service
Quality
Value
When Stuart our engineer came out to us, he was on time, very polite and helpful, he found the fault straight away and sorted it out, informed us that they water softener had not been working properly for several months which we hadn't realised, but Stuart informed the office and they have cancelled the rental for the months it wasn't working. My husband did a water test and we called them out immediately. With great thanks, Mr & Mrs Turner. The water softener is working brilliantly now.
Wendy, Suffolk Posted on 09/06/2016 , work completed 09/06/2016
Kind Water watersoftner
Customer Service
Quality
Value
Highly recommended.
G Davidson Posted on 03/06/2016 , work completed 03/06/2016
Highly satisfied
Customer Service
Quality
Value
Very competently advised. Please service. Highly supportive documentation in reply to concern over waste discharge to foul treatment plant. Immediate improvement in quality of water. Installation tidy. Clean activity. Efficient service with apparently reliable back up. Relatively high cost compared with alternative solutions.
Patrick R G, Suffolk Posted on 02/06/2016 , work completed 02/06/2016
Good and efficient service
Customer Service
Quality
Value
Water softener supply and installation. All work done on time and to budget, would recommend.
Mr Cooper Posted on 31/05/2016 , work completed 31/05/2016
Top marks trader
Customer Service
Quality
Value
Recently had Kinetico 2020c softener installed by them. It functions were clearly explained beforehand, installation was efficient and found nothing is too much trouble for this company and it's staff. We are really happy with the super soft water and would have no hesitation in recommending Kindwater. Top marks, Well done!
Mike & Yvonne,Suffolk Posted on 31/05/2016 , work completed 31/05/2016
Kinetico Water Softener
Customer Service
Quality
Value
I was very pleased with the service. Following the initial email enquiry I was contacted promptly to book an appointment. The gentleman that turned up with very polite and explained things in a very simple way (without baffling me with science). He even brought a softener with him and from this it was obvious that it wasn't going to fit in the area I had wanted. This wasn't a problem though as they sell an insulated cupboard that can house the softener outside. I was left feeling very confident and had no worries in booking them for the job. When installation arrived their fitter was on time, was tidy and cleared away after himself. I was really pleased with the job which wasn't quite so straight forward as he found a leak on one of the pipes that required cutting into the back of the cupboard. This again was done very tidily. I am a very fussy person, but have to say that I am exceptionally pleased with the entire service I have received so far from Kindwater. I would have no hesitation in recommending this company.
Kim Callin Posted on 24/05/2016 , work completed 24/05/2016
Good job, well done
Customer Service
Quality
Value
Very pleased with service received from my first enquiry through to completion of work.
Brian, Suffolk Posted on 24/05/2016 , work completed 24/05/2016
Fast and good value
Customer Service
Quality
Value
Excellent service. Barry from KindWater arrived within two hours, immediately diagnosed the fault and sorted the problem.
Anthony, Norfolk Posted on 23/05/2016 , work completed 23/05/2016
Water Softener
Customer Service
Quality
Value
The water softener I bought and had installed was not the cheapest but it was well worth it. Our clothes are softer, taps are easier to clean and my skin condition has improved. Kindwater were very efficient and installation was a breeze. A friendly but professional service.
Binkle12 Posted on 17/05/2016 , work completed 17/05/2016
Brilliant Job
Customer Service
Quality
Value
From our first enquiry the service has been professional and friendly. The inspection visit was unhurried with no pressure. Stuart didn't leave until he was assured we were happy with what would be happening. The installation day was perfect, again unhurried, we would definitely recommend them!
Joyce, Norfolk Posted on 29/04/2016 , work completed 29/04/2016
Kindwater Water Softeners
Customer Service
Quality
Value
Kindwater Water Softeners The staff were courteous and helpful. There was no attempt to " sell" their products, they simply gave me information. Their service was prompt, efficient and clean. They explained each step of the process of replacing my old water softener. They followed up they installation with customer care calls. I would strongly recommend them.
beverleyp Posted on 25/04/2016 , work completed 25/04/2016
Excellent job, prompt & professional
Customer Service
Quality
Value
The product was explained clearly and fitted in accordance with the discussion. Very pleased with the work done.
Alison, Suffolk Posted on 25/04/2016 , work completed 25/04/2016
Excellent job
Customer Service
Quality
Value
A man called Phil turned up on time & serviced both of my sat machine, extremely nice friendly & very helpful.
Debra, Norfolk Posted on 21/04/2016 , work completed 21/04/2016
My Review
Customer Service
Quality
Value
Reception, polite and very efficient. Response excellent, called next day. He is also polite and very efficient. Overall, excellent. All round service. We could hardly have hoped for better.
David, Suffolk Posted on 20/04/2016 , work completed 20/04/2016
My Review
Customer Service
Quality
Value
Yes, yes, yes
Alan, Suffolk Posted on 15/04/2016 , work completed 15/04/2016
Extremely happy all round
Customer Service
Quality
Value
Extremely happy with service. Worked well, very polite, couldn't fault my fitter at all.
Valerie, Essex Posted on 29/03/2016 , work completed 29/03/2016