About 8 years ago, my daughter needed a new boiler, and Ken carried out the work to a good standard. So, when my boiler started to fail, about 6 years ago, I contacted Ken and he carried out the installation. He has returned every year since to service my boiler. Earlier this year, my daughter, who had since moved, again required a new boiler, and Ken again carried out the installation. In all cases, the locations were tricky, but Ken had solutions to all the problems, together with cost options and guarantees. I would, therefore, have no hesitation in recommending Ken for a good job, and he's a nice guy, too!