Kudos Stairlifts

We are very pleased that Kudos supplied and fitted our stairlift. From the quotation to the completion of the work we have had exceptional service. Their expertise, efficiency and communication have been excellent. The whole team worked in the best professional manner and we really appreciate how well this installation was handled.

Excellent service from friendly and helpful engineer Troy. Demonstrated and explained operation clearly. He even helped move some furniture upstairs before installing the lift. Would recommend to others

From start to finish, excellent service. Salesman was very caring and helpful, explained all options. He didn’t criticise other companies, he just sold his product. The engineer who fitted the stairlift was courteous and explained how to use the lift. He also used social distancing in these difficult times. I must say the other company that visited spent time criticising other companies, when I said we were not going with them they tried to buy us out, stating reasons why we should not go with our choice. That left a bad taste.

From the quotation through to the installation of our chosen stairlift we felt confident we would receive excellent service. We have been proved correct in every way. Thank you Kudos and your staff member, Peter.

Needing recently to get a stairlift installed for a relative injured in a fall, I carried out thorough research which led me to Kudos. Their response to my enquiries – professional and devoid of pushy salesmanship – convinced me to order their Flow 2 stairlift as a precision engineered product and the best design for the purpose. The whole process from order and preliminary assessment through to survey and installation was conducted with efficiency and courtesy by all concerned. As the target was to finish the job before the patient’s discharge from hospital, Kudos pulled out all the stops and delivered and installed the lift on time as promised. Their whole team deserves top marks for both product quality and exemplary service.

I am delighted to recommend Kudos Stairlifts and their team. I switched to Kudos following an unsatisfactory experience with renting a [faulty] Acorn stairlift from another company. So i was looking for a totally reliable solution for my 92 family member who lives alone. Kudos installed a crackajack Thyssen Flow 2 on time and on budget - exactly as requested, and they have been attentive and professional throughout the planning and installation process. Even when my elderly family member recently turned off the stairlift by mistake, they quickly identified the problem, reassured her and of course restarted the lift. And James kept me informed throughout the planning process, installation as well as the time when the lift was switched off. Excellent service and I could not recommend Kudos more highly.

When you think of stairlifts, there are two names that come to mind, and Kudos isn't one of them. Shame, because they are absolutely brilliant. I was getting nowhere with the national brand companies, and found Kudos through a Google search. I contacted them and a sales person visited, did a quick survey of the sites and the potential users, and recommended a particular (UK-made) model. We agreed a price. Shortly afterwards, a surveyor came and made really detailed and accurate measurements of the site, and users (weight and leg length come into it). This survey highlighted a problem with my leg length, and the firm suggested a modification to the spec, which we accepted. Kudos placed the order with Platinum Stairlifts, and 3 weeks later a fitter came from the factory and fitted the stairlift single handedly in 5 hours. The whole process took about 5 weeks, and has been smooth and trouble free. Everyone at Kudos and Platinum Stairlifts has been friendly, polite, helpful and very professional. I give them the highest possible ratings. But most importantly, the stairlift has revolutionised my wife's life. She no longer has to crawl up stairs on hands and knees, pausing for breath on the way. And she can take the laundry upstairs, too.

Kudos Mobility Group. The whole process from Sales demonstration,survey and fitting was conducted in friendly and efficient manner. Despite the cost being more than rival companies the product quality and features made it more acceptable and as it has so far proved worthwhile.

From the start of our decision excellent customer service by different members of staff. From the surveyor to the fitter could not have asked for better service. Would recommend kudos 100% and very pleased with chair lift.