L & L Installations Ltd

L and L have done several jobs for me over a space of 15 years; ie replacement windows and doors and the construction and glazing of a conservatory. During the 10 year guarantee period they have carried out minor repairs punctiliously. The latest maintenance job at above date was carried out out of guarantee at no charge. I highly recommend this company's workmanship, after sales service and ethos.

We are delighted we are with L&L’s aftercare support. Not only does L&L offer annual service checks, but their aftercare is second to none. Recently we noticed that one of our double glazed window panes had condensation inside the glass and had blown. We contacted L&L to arrange a repair, fully expecting to pay for this as our windows were around 10 years old and therefore out of warranty. L&L sent someone straight out to investigate, then arranged to replace the pane free of charge ‘because it was only just out of warranty’ How many other companies would do this? L&L weren’t the cheapest company who quoted for our windows, but were the only company to offer us the shape we wanted as an integral part of the window and not a bolt on. Looking back they were worth every penny. We couldn’t be happier with the service received, and wouldn’t hesitate to recommend L&L to others.

Having had 2 other companies try to fix our faulty doors with no success, your Service manager Phil came out and after an inspection diagnosed the problem and that they would be repairable. Phil returned in mid June and repositioned the doors and replaced all the screws with different screws. They have now been working perfectly for a couple of months and would like to say that Phil has done an excellent job.

Great to be able to visit a local business with a showroom. Everyone we've had contact with at L&L has been excellent - great communication and very professional. We ordered some Aluco aluminium French doors. The whole process has been faultless. The fitters took their time and have done a fantastic job. We are currently in the middle of a renovation and all the builders on site commented about how impressed they were with the standard of fitting. Would highly recommend L&L - they certainly deserve all the 5* reviews.

I have had several installations from L&L over the past 14 years including patio and bifold doors and they were all done to a high standard. This time it was the casement windows which needed replacing and it took me some time to decide on the interior colours. The sales advisors were very patient with me, supplying samples to take home to enable me to decide on colours and 'woodgrain' for the frames and cillboards. On the installation day the team worked so well together and they were all pleasant guys to have in my house. They got the job done quickly and well and minimised the mess by covering all of the adjacent furniture with clean dust sheets. They also tidied up extremely well before leaving. I can certainly recommend this company.

We are very pleased with the door, and its installation. The door is a good match in appearance, design, and quality to the original. The installation team were competent, thorough, fastidious, and friendly. And the dog liked them all.

I have been a customer of L&L for over 20 years. They have gradually fitted all my windows, patio and doors and I have always found them to be very helpful from the initial enquiry through to installation. The fitters are always polite and certainly take pride in their workmanship. Well done to all at L&L Thank you.

We have used L and L Installations on a number of occasions for projects large and small. On this occasion it was to replace a kitchen window. The L & L Team are friendly, professional and provide great customer service from initial discussion through to product selection , fitting and after care service. I would strongly recommend them, great value for money a high quality service. Thank you L & L

L and L come recommended and I had heard good reviews so even tho we had a few quotes and they were priced very well we went with them. James’s knowledge and experience about the products is second to none. We are in the middle of a renovation so def have them back to do the rest. Door ordered and we did have to wait but not a major problem given the pandemic we have been in. Lads arrived to fit it they were clean, tidy and very polite. Cleared all the mess and kept everything tidy. We are absolutely over the moon with the service provided, cost and installation process. Well done L & L incredible company with great customer service. I shall not hesitate to keep recommending them. Thanks everyone!

I chose L&L because I wanted to support a local company and I could see that they had secured great reviews regarding their service and quality of doors. From the first survey, to ordering, answering my queries and to fitting the door the service was excellent, every member of staff involved was polite, friendly and professional. On the day of fitting the team worked swiftly, effectively and left absolutely no mess. They also went the extra mile and dealt with an additional request regarding the interior of my hall. The door is fabulous quality and looks great, having transformed the exterior of my house and improved the interior hallway. I cannot recommend L&L installations highly enough, they also provide annual servicing on their doors which was an unexpected bonus! If you want a reliable and professional service, great quality and finish of door and clear pricing use L&L.

I want to give my appreciation to the L&L team for completing our job of replacement windows and door. I have to say the whole process was an enjoyable experience for us. From the initial enquiry L&L, the first consultation, followed by timely survey and of course meeting the installation team, what a fantastic team L&L are. With their advice and guidance I had imagined how our new windows would look but the finished product has even surpassed those high expectations. My thanks go to the whole team and the Directors of L&L.

From getting the quotation to getting the windows fitted L & L's customer service was fantastic. David in particular always kept in touch with updates and progress reports and making sure we were happy with what was going on. The installation was smooth and there was no mess, which was an added bonus and in before Christmas which was part of their promise and they kept it. The product, Aluco, is fabulous and fitted on the extension of our old cottage, not in the least intrusive and in line with the old Victorian windows on the original building but with the added bonus of double glazing. Maybe someday in the future we may consider replacing the old windows and we will go back to L & L should we decide on this course of action. Hats off to L & L, great job from start to finish. Still want a stable door but lockdown restrictions have prevented us from visiting the showroom. Someday soon though that will happen.

L&L were outstanding in all areas from survey, customer service and installation. Nothing was too much trouble and the tradesman, foreman on site were helpful, efficient and customer satisfaction was a priority. Thoroughly recommended.

We needed to replace our front door to improve access for a disabled family member wearing a prosthetic leg. The sales and survey personnel took great care in understanding the criteria to be met and then to select the most appropriate solution. This was followed by a timely installation by two experienced, friendly and professional fitters. A first class service was provided throughout. We are very pleased with L and L installations and would recommend the company to anyone.

We chose L & L to fit Spitfire Aluminium doors to our front and back doors. The doors are excellent. The fitting work was done well and the guys were very friendly and helpful. Contact with L & L through out has been very good. We would definitely recommend them; we are currently exploring possible further work from them.

Had a new front door and frame installed by L and L. Everyone involved has been very courteous, helpful and professional, from the sales staff to the installation team. The quality of the product is also excellent it just feels so much more 'solid' than the old door. Would not hesitate to recommend, and in fact already have.

L & L have replaced many windows for us over the years. Their work is outstanding in every respect including the fact that they leave the site clean and tidy, check that we are satisfied a few days after the event and regularly inspect the windows for several years to see if they need any adjustment.

We first used L & L Installations to replace windows 27 years ago. They did a fantastic job and nothing was too much trouble to design and then produce perfectly balanced and matched windows for our period home. a few years down the line they undertook the removal of our old front door and replaced it with a window and lovely cotswold stone brickwork. When we extended in 2006 we overruled our builder and insisted that the windows came from L & L as a result! Every installation was checked annually, without fail for 10 years after. We have just had another four large windows replaced by L & L. Standards are just as good as ever - the first visit ensures that you get a quote for exactly what you want; the survey is then undertaken by someone who has been fully briefed and knows exactly what the job entails. The fitting took place over three days; there was lots of communication beforehand about when this would be done, and the guys turned up on time, operated in a Covid-secure manner, left everything neat and tidy each evening by clearing up and hoovering after themselves, and the end product is great. It was not an easy job and we are very pleased with the results. We highly recommend this caring family company, and will use them again - I am now saving for a sash window for the rear of the house!

We live in an old farmhouse and have progressively been been replacing different windows over a number of years using L&L with the Evolution range of windows. Each time we have been entirely satisfied with not only the product but the attention to detail and installation teams. Well done

I needed a front and kitchen door replaced plus bedroom window and replacement pane as the seal had gone. I asked 3 local Companies for a quote (during lockdown) but only L&L contacted me. They came to assess (and quote) within 24 hours and strictly adhered to all Covid requirements. A lovely helpful salesperson with absolutely no pushing. Because I wanted a non-standard front door I was advised this would probably delay installation as a 3rd party would be involved - would that be ok? Accepted quote, and yes, there was a delay (Covid affected delivery) I only had to contact my sales consultant and I was updated. On installation day 3 fitters arrived promptly at 8.15 and they fitted all by 3ish. The finish was excellent! They were friendly, courteous and hard-working and they cleared up after themselves. I will certainly use L&L again for further jobs AND recommend them

We found L&L from start to finish very professional, all aspects of our requirements were listened to and advised of options. Delivery was on time at our request. Nothing was too much trouble. The finished article was even better than we expected.

In this time of coronavirus crisis, L&L couldn't have done more to enable our extension to proceed whilst waiting for new Bi-fold Doors to be manufactured. Dummy doors were provided so that plastering could continue and maintaining security of our home. The final fitting of the Bi-fold doors was achieved in good time for floor screeding. Overall L&L gave a professional, friendly and efficient service and always willing to go the extra mile to help their customers.

A great services and experience from initial contact through to completion of the job to replace our front windows. The team were very professional, did a very tidy and neat job of installing the windows and no mess. The great service provided during the pandemic and their attention to detail and procedures gave us confidence and feeling safe when it came to the installation day. We will gladly use L&L again

First class job by Anthony. Terrible weather and he went an extra mile to make sure that everything was to our liking. Was a pleasure dealing with L&L from ordering to the finished installation.

All-round exceptional tradespeople. I heartily endorse all previous very favourable reviews and have no hesitation in recommending L & L following the installation of a tiled conservatory, three windows and door. My thanks to everyone involved. Worcestershire resident.

I have used this company for over 20 years to carry out replacement doors and windows in my house . We have just had our new patio door fixed, all with the usual exemplary service from the start to finish. Highly recommended.

From the very first contact through to the job completion we enjoyed the benefit of dealing with a first class professional operation. The surveyor was not "pushy" he simply explained all options and allowed us to make our own choice. The installation team arrived as and when they said they would and completed the job (replacing patio door) without any interruption to the household routine. At the last their cleaning and clearing up made it difficult to believe that they had been here at all. On top of all this there is a guarantee which really means something. Finally I can, without any reservation, recommend L&L to one and to all.

L&L very professional throughout. Doors were installed on the agreed date and site was left clean and tidy. Really impressed with the product, despite the size doors are really easy to open. Far more secure than my previous patio doors. Have since used them to replace bedroom window. The quality of their product is far higher when compared to the other windows we have replaced. L&L have completed first annual inspection as promised.

Many thanks to L&L for a great job! We were looking to replace our 22 year old windows and doors in our 4 bed detached property and got several quotes as you do! I felt L&L were the most thorough in their assessment of our windows, the asked questions and pointed out considerations that other suppliers did not. L&L are not the cheapest, to be honest - trust me! - you don't want the cheapest - you get what you pay for, you want to know you have a high quality product, and most importantly that the product is properly, neatly and professionally installed - which I can say L&L absolutely did a grand job on. L&L also checked on us before, during and after installation that all was fine, and even came back a few months later to help us with a floor change that needed some extra trim around a door. I definitely recommend L&L to anyone looking for replacement doors or windows.

L&L came highly recommended and they didn't disappoint. From our first consultation to choosing frames and hardware, to installation we received excellent service. They may be a little more expensive than other installers but the product and service makes up for it. We would use them again in a heart beat and would recommend them to anyone. Our windows now look wonderful and are such high quality. The installation was painless. As we were renovating the whole house we were particularly worried about all the new plaster and paintwork but there was no need. Every window and door was fitted perfectly with no damage anywhere, We had great design help and guidance with our front door which was made to our exactly demands! now it looks wonderful and we are thrilled. We are hoping to extend and look forward to working with L&L again.

We had L and L come and fit a new front door, set of French doors, new window and roof lantern. From start to finish the experience we had was perfect. The job was discussed and surveyed prior to start. The estimate was received in quick time and explained the job in good detail. The fitting team were immaculate and the work completed was to a very high standard. The after care received and the follow ups we had to make sure everything was ok was fantastic also. Thank you to Dave, James, Dale l, Ant, John and all the team who came.

New windows were required to facilitate a new extension which necessitated the raising of the window sills. We have used L&L previously and appreciate the quality of their product. On this occasion, they swiftly and efficiently completed brickwork to raise the sills and fitted the windows within the day and completely tidied up after.

This company was recommended to us by both a family member and his friend. We have not been disappointed in the quality of the service, or products (windows and doors). We have used them twice to date. Not the cheapest, but certainly the best we have ever used. We have no hesitation in recommending this company. If we need this type of product again, we will use this company.

All round first class job from start to finish. Excellent communications and super tradesmen / installers, top quality components and very neat and tidy install. Cannot fault them in any way.

L&L were very efficient, professional and friendly from the first contact phone call, through the sales visit, the technical survey and to the installation. The quality of the windows and doors is exceptional and nothing was too much trouble in bespoking them to our own requirements. I had no idea there were so many choices to make! Little things make such a difference - like lowering the handle on the kitchen window so I can reach it and placing the spy hole in the door so I can see through it without having to stand on tip-toes. The installation guys worked very quickly managing to get all our windows and doors replaced in just three days and with the minimum of inconvenience and I think they left things cleaner than when they started!! They even managed to work around all the Christmas decorations. So pleased we chose them from the quotes we got and we will look forward to seeing them for the annual aftercare check for the next ten years. Cannot recommend them enough. Thank you guys :)

L and L provide a superb customer experience from A to Z. Helpful in selecting the best products, excellent in ensuring quality of products and installation, full attention to customer’s needs. They did what they said they would do and invoices were exactly in line with quotations. They attended for a completion task and made sure that all the products were clean and fully functional. The aftercare service including annual visits to ensure continued successful operation of the products is great.

From the initial consultation, to the follow up visit once work was complete, we cannot fault L&L on any aspect of their service. Communication throughout the installation of the doors was exceptional and even our builder commented how accommodating and easy to work with L&L Installations were. The delivery and installation was completed 3 months before the initial suggested lead time - all thanks to L&L pushing the order through to the manufacturers. The product (SunFlex sliding doors) look incredible and comments are regularly made by people who visit. We have already recommended L&L to a number of people and will continue to do so for anyone interested in doors and windows. Although you may be able to find cheaper doors from other providers, you will struggle to find better quality products and customer service than L&L. It's never easy parting with a significant amount of money on "doors" but L&L made the whole process smooth and hassle free. Like anything in life, you get what you pay for - and it was worth every penny with L&L.

Great service from start to finish. Very polite customer service and were able to push the order through quickly for me. The fitters were also very courteous, tidy and did a fantastic job. Very pleased with the whole process. Would definitely recommend them and use them in the future.

L&L were recommended to us by family. We were very pleased with the service from ordering to installation. The product, installation and after service was excellent. Very efficient, clean and tidy work by the installing team. The windows look excellent. We would use them again and highly recommend.

L&L Installations were recommended to us by my brother who was aware of our wish to have a door with side panels fitted (he used this company following recommendations from other people he was acquainted with). It was necessary to remove brickwork and make good the plaster work as well, all within a tight time frame as we were having a new carpet fitted at the beginning of the following month. L&L completed the work in the requested time frame, removed all waste materials and left the room clean. An excellent job well done. We have no hesitation in recommending this company, simply the best!

We first used L & L when we moved into the house as we had seen their workmanship before in our previous house and were very satisfied. All of our exterior doors, windows and conservatory have been supplied and fitted by L & L . The workmanship, skill and attitude of the workforce from the surveyor,fitters and the office staff has always been first class. My wife and I have no qualms about recommending this company to those seeking a good job being carried out.

This is our third use of L&L. We have previously had bifold doors, a glass roof and a new front door. This time we had new front windows in wood effect, a new side door, and back window in grey to match our bifold doors. They are always our first choice for the products they supply. We do not even get comparison quotes anymore. They are slightly more expensive than some other companies but it is worth the extra money. You get a couple of visits before the installation to clarify your exact needs, check measuremeets and access. The products are guaranteed for 10 years and they visit every year in this time to check there are no problems and to check the locks are clean and working correctly. They are incredibly tidy and professional. I came home to find rooms vacuumed better than before they installed the windows. The windows and door look great. We are once again very happy with the products and the service.

We have used L&L twice in the last two years and on both occasions we have been more than satisfied with the outstanding service and high quality of product. The first time we had two new windows installed, we were very pleased with the design and the finished product. L&L's installers also took care to ensure the job was properly finished inside and out. More recently we had to have one of the new windows repaired following an attempted break-in - the window proved to be too much for the would-be intruder. We were very satisfied with the quality of the repairs. At the same time L&L installed a new back door for us, which has been a big improvement over the previous door. Again we had plenty of choice in terms of design and are very pleased with the finished product. As with any door there sometimes need to be adjustments after it has been installed for a while and when after a few months of use I called about the mechanism being stiff and the bottom trim needing realignment they came out the same afternoon and resolved both items free of charge. L&L's staff have also been extremely friendly and knowledgeable to deal with, not pushy sales at all and we have on both occasions felt we agreed a fair price for what has turned out to be a good product. We would be happy to use them again.

James Attwood was our first contact with L&L. We were looking for bi-fold doors. He was really personable and a brilliant representative for the company, fully explaining the details of the doors they could supply, eventually confirming our thoughts about Sunflex Bi-folds. The doors arrived from their place of manufacture in Germany, a bit quicker than we expected and could have been fitted before Christmas, but we had to get some plumbing work done which was booked in for 2nd Jan. David Lannen was our contact at this time and was more than happy to fit them after the new year at a time suitable to us. Fitting started on 8th Jan and took 2.5 days to complete the work. I was amazed by how accurately they had cut the hole in our back wall to accept the doors, less than a 5mm gap around the doors once fitted, amazing. The fitters were lovely guys, very polite and considerate, cleaned up after themselves to a brilliant standard and were a good laugh too. The doors themselves are superb, they look amazing, operate seamlessly and with the blinds build into the tinted glass panels offer very flexible shading from the sunlight (not that we've seen that much since fitting, but even L&L can't fix the weather). We are south facing so this is very important to us. We would highly recommend L&L, for their products and workmanship. All team members we have met or had dealings with are very pleasant & professional. We thank them all very much for the wonderful job they have done for us.

We were extremely satisfied with both the product (Sunflex) and the whole process from L&L. James was extremely helpful from the outset without being at all pushy into taking their service. The installation was excellent and the doors look amazing. The follow-up checks are a very attractive feature when you have invested a lot. I would recommend L&L highly.

I have received the best of service from LL. Having just purchased the house, they have given lots of advice and duly replaced front and back door which are much admired. Every member of staff is skilled and professional in their job, and as their are future projects required they hopefully will be done by LL.

I would highly recommend L&L for their windows, bi-folds, stable doors and front doors all of which they have replaced for us. They were excellent from initial call to salesman coming and discussing our options, with absolutely no pressure to commit to an order. Their workforce were also wonderful and cheery and very hard workers, they got on with the job and didn’t even stop for breaks (apart from lunch obviously). The follow up by the boss after installation to check we were indeed happy was an added nice touch of customer service. The bi-folds in the current weather have been marvellous for us to be able to fully open and see our garden. Their customer service to us as been brilliant and they even came back and fitted additional child locks for my over anxious daughter. The outside noise has been substantially reduced and the overall appearance of our house is a joy to come home too.

We have used L & L twice and on both occasions we have been extremely pleased with our purchases and have received fantastic Customer Service from the whole team. The whole process ran smoothly, starting from the selection through to the fitting. Great Job. Many Thanks, Christine

We first used L@L in 1990 when we discovered their quality, attention to detail and outstanding customer service. Since then we had a new front door in 1999 we’ve just replaced it with a new contemporary door and didn’t even look anywhere else. Our new door was designed, ordered and fitted within six weeks. Every stage we experienced high quality professionals who not only know their job but exicute it to the highest standard. The best bit is their ten year guarantee with a service every year so you have complete peace of mind. I can’t recommend this company highly enough.

We chose this company to replace two doors, at the recommendation of a neighbour. Everything the neighbour told us about L&L turned out to be spot on. This is a company that really knows and understands customer care. From the moment we visited the showroom and the team guided us through the myriad of options, to the site visit, the fitting of the doors and the after sales service we were bowled over by the standards of service they delivered. This review isn't just about customer service, its also about the excellent products they offer. When one of the doors didn't quite fit (a millimeter out), the manager from the factory came immediately to our house and helped the installation team to make the fine adjustment required. The installation team were friendly and efficient and were fastidious about keeping our house clean even whilst removing the old doors and fitting the new ones. This is a company that should be held up as an exemplar to others. and we have no hesitation in recommending them.

L&L have completed a number of jobs for us: fitted windows, changed glass, replaced fascia and guttering and, most recently, the largest project which was the building and glazing of a living room. They have the most polite and professional tradesmen who work to an extremely high standard at all times. I have never experienced tradesmen who not only do an excellent job but who maintain a tidy environment throughout. I would whole heartedly recommend L&L Installations as trustworthy, professional and skilled.

We have just had four new windows fitted ( one was a bay window) also a new front door with separate glass side panel, this is the second time we have used L&L Installations I would highly recommend them and would definitely use them again

Very professional, did everything as promised, great communications, and no hesitation to recommend them. Anyone is welcome to call us, or come round and have a look at our great new garden room. Maralyn and Irvine, Tirley, Glos. June 2017

We recently had L&L replace 22 windows. Following an excellent experience with another property a few years ago we had no hesitation in going back to this company. From the initial visit through all the stages of the work we felt we had 5* treatment. The work itself was done to the highest standard and we could not believe afterwards that there was no damage to existing decoration. All the staff were very professional and friendly and a joy to have around the house. On one day we had 5 staff who replaced 8 windows and by the evening the house was left exactly as they found it in the morning as indeed it was on every day. The standard of work backed up by a yearly service for 10 years make L&L the number one choice

Showroom staff excellent. Job was done efficiently and promptly. Would definitely recommend.

Having used L & L a few years ago for windows and back door,the service and quality was so good we decided to use them again, for a new front door. The service from start to finish by all involved is excellent and the quality of product and workmanship is superb. Many thanks to all involved. Mr and Mrs Blake

From receiving a home visit from James to discuss doors, to the installation of both a front door and a patio door, we have been most impressed. The service we have received at all stages of the process has been brilliant. Thanks to all at L&L! Mr and Mrs Hodgson

Recently, L&L Installations put in our porch doors containing etched glass. The number and name of our house also etched in the glass panel above the doors. This was a bespoke design which we developed ourselves with much help from James Attwood. We are absolutely delighted with the product, communication and installation. Everyone is very professional and the work carried out efficiently and always left clean. Our old doors were also taken away, so we didn't have that hassle. This is the 4th time we have used L&L - for Windows in the past and would now not use anyone else. We have recommended friends also who have had work done and they are very pleased also. The checking of the windows and doors annually is a fantastic service.

10 years ago L & L replaced all of our Doors and most of our windows. We were so delighted with the results that recently when we wanted Bi-Fold Doors fitted there was only one place to go. We have now had the Bi-Folds fitted and are again delighted with the finished job.

A fantastic service right through from sales to manufacture and installation. Always friendly and efficient, nothing was too much trouble. We will be using L&L again and would recommend to anyone. Very happy customers.

Doors made and fitted to an excellent standard. The attention to detail of the installers was good and they cleaned up after themselves. No deposit and payment is only when you are satisfied.

Replacing three old Crittall metal windows. Our fifth L & L project. As always absolute attention to detail in the planning, ordering, fitting and follow-up. Rarely do you find such tidy work people and such a pleasing result. First project was a conservatory, over 12 years ago and it looks as good as new. Lovely people to deal with.

Have just signed up for some more new windows with L&L having had several new products with them previously, that will be my whole house done. The products are of a very high standard and I can highly recommend. The sales, fitters and after sales are all second to none and they leave a quality product every time.

Absolutely delighted with the new windows installed today. It wasn't a straightforward job and Phil went out of his way to try and source the correct windows. It was done in less time than at first thought and the guys were efficient and unobtrusive. Even washed up the tea cups etc before they left. Highly recommended.

We were recommended L&L by a work colleague. The consultation was good as they listened to our requirements and came up with a solution that worked brilliantly. We needed a new kitchen window and door fitted. Previous home owners did a cheap and cheerful job, and the measurements for the window and door was not standard. The surveyor measured up and again provided a logical solution to the problems. Windows and door were installed, and made good and it now looks brand new, suits the character of the house, and they even fixed the half jobs left by the previous owners beautifully. Also changed all the window handles throughout the house as the selection they had was great. I appreciated that there was no 'hard sell'. The consultant came and quoted for the job that needed doing. Their range is extensive, they have designs to suit all types of builds. Their showroom is a must to visit. And they're a local British business. I am happy to recommend L&L.

Excellent liaison with architect, builder and myself in providing and fitting a roof lantern, window and DDA compliant commercial entrance door.

We have had several windows and recently a new front door fitted by L&L. All this work has been done to a high standard, with minimum disruption and mess. The price for the work includes 10 years maintenance, which L&L contact you annually to arrange, this makes the price good value. All the staff take a pride in their work and are a pleasure to deal with. I have no hesitation in recommending L&L.

L&L were recommended by a colleague. We chose a new front door and also had the glass unit replaced from a broken bathroom window. From initial quote through to installation, the service was excellent, professional but friendly. Would certainly use again and would definitely recommend to others.

I have been a customer of L & L since 1986 and always found the staff friendly, efficient & helpful. Not the cheapest but great value and worth paying a bit more knowing that they are going to do a good job. After the latest installation the fitters left everywhere clean & tidy, which is normal for this company, who consider their customers. The annual check is an added bonus. I have no hesitation in recommending L & L.

L&L have far surpassed our expectations. They have replaced the roof of our conservatory with a fully insulated light tile finish and replaced a double glazed unit in the bathroom. They liaised with planning control and always kept us fully informed. Always on time, the workforce is impressive, polite and pleasant. The job was done quickly and efficiently and at the end of each day left clean and tidy. Regular contact from the office throughout to ensure we were happy. The finished product is a revalation, the conservatory looks amazing and the temperature is comfortable instead of too hot or too cold. Worth every penny we paid and we can't recommend L&L highly enough. A great local company with superb customer focus.

From the decision making process L&L offered great advice and options. The quoting stage was clear and concise and the fitting stage was streamline and fun. When we visited the showroom all the staff were very friendly - you get the feeling L&L is a good company to work for. Everyone that helped us has contributed in the transformation of our house. THANK YOU L&L

L & L are without a doubt one of the best companies that I've ever bought off! The product that they deliver oozes quality and enhancements that they put into the product for quality and security surpass other companies. James comes across as a very pleasant sales person who is very enthusiastic about the product and believes in the company that he works for. The installation of the French doors and window was excellent. Little things like removing their shoe's while putting down the sheets are not unnoticed and comes across as though they really care. They're polite, hard working and don't rush the job which gives me more confidence in their product. The after sales service is excellent and you can be assured that if you have any issues they will be resolved very efficiently and quickly. L & L are not the cheapest but I do believe you get the very best and I would not hesitate in recommending them to anyone.

From beginning to end, the experience of having L & L to double glaze our windows is second to none. A family run company, with over 30 years experience, speaks for itself: top quality products, very friendly, efficient and capable staff. Our home was left clean and tidy every day, and it is a bonus having the annual check.

From the beginning, L&L were an easy and trustworthy company, with a welcoming approach, ample opportunity to investigate before contract and trouble free service during and after fitting, with good clear up. The annual inspection is a welcome bonus.

We asked L and L to make and fit a new door and window to our recently built porch. From the initial meeting through to the fitting they have been first class and far exceeded our expectations. We got the door exactly how we wanted it. Lots of really nice features and made to a high standard. The window was just as good. Both the window and door were ready ahead of schedule and the lads who fitted them were brilliant. When they left the place was immaculately tidy and the door and window had been cleaned up. I would not hesitate to use L and L again, a truly excellent company who deliver quality from start to finish followed up with a 10 year service package (included in the price). Thank you to all at L and L !

L & L were recommended by a work colleague 12 years ago and we accepted their quote. The design, construction and after service were all excellent. So a few years later we asked them To build a porch for us. A couple of panels became discoloured after a while and these were immediately replaced free of charge. This year we had the guttering, fascia boards and down pipes replaced. We did not even consider another company as their quotes, service and staff are all superior to any other company. In November heavy rain started to cascade off the roof at the back of the house. The engineer came out quickly and found a cabbage plant growing out of the top of the downpipe, thus blocking it. He cleared this free of charge although it was not in any way the fault of the workmanship or the company. The staff really care about their customers, are approachable and courteous at all times.

All the staff we met were knowledgable, friendly and very helpful. All the windows were replaced with a minimum of disruption and no mess. They are not the cheapest but they are good value and I would certainly use them again.

I am very pleased with the recent double glazing work I had done by L&L. I wanted a local firm as I don't like the sales methods used by the large national companies. Starting with the initial visit from Richard, the friendly salesman, right through to the finished product, it was a very pleasant experience. The two fitters did a great job, both going out of their way to make sure everything was spot on. The new windows are top quality and have really transformed the front of my bungalow and I’ve had lots of compliments from friends and neighbours. What’s more, the company carries out an annual inspection for the next ten years just to make sure everything is as it should be. I’m really glad I paid a bit extra to have L&L, it was worth every penny.

We have a very old house with ancient windows that were extremely draughty. The preparation for secondary glazing was meticulous and the installation excellent, - -quick, clean and efficient. We have already felt the benefit of a warmer more comfortable house

Have used L&L twice now and I am delighted with both results.They are a joy to deal with before during and after construction, Product quality and value first classI. I think they should be awarded five stars.

We have used L&L on two occasions. The first time was on recommendation when we had a new front door fitted. We were so impressed with the quality of the product, the service before installation and the continued service following the fitting that L&L were the only company we contacted when we recently needed a new back door. We will always recommend L&L to friends and neighbours.

Have just had our second lot of windows from L&L, we are very happy with them, right from the initial visit all the way through to the finished product. So nice to be able to use a local firm, and so much better service than any of the big companies! We recommend them to all our family and friends, and will definitely use again!

We are delighted with the end to end service that we received from L&L for the design and installation of our new conservatory. Our pre-sale experience was really professional, James was extremely helpful, knowledgeable and patient despite several changes to design. L&L kept us well informed prior to installation during planning agreement. The installation began on time and Brett and his team were extremely professional, tidy and efficient. Everything was completed as scheduled and nothing was too much trouble. We were thorough impressed with the customer care and attention to detail and would strongly recommend L&L to others

From initial enquiry to completion, 20 windows and a door, a great service, James, the salesman was knowledgeable and courteous and very helpful in making our selection. The team arrived on schedule and led by Dale did a super job, polite,tidy and efficient. We would highly recommend L & L to any one looking for replacement windows.

L&L proved to be a very friendly & professional company. The salesman gave good advice and was not pushy. They had an excellent team of installers and the work was done to a very high standard. We are delighted with the quality of the work and the product.

Because past experience has shown L&L to always provide us a top quality product and service at a fair price we are disinclined to look elsewhere. We only end up back with L&L. Most notable are the good relationship established with the workforce who are always considerate and each day leave the site clean and tidy.