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Endorsed by

Which

?

Trusted Traders

Lacey Plumbing & Heating Ltd

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb lacey plumbing logo

4.9

169 Reviews

About

Run by husband and wife duo, Rebecca and Mike Lacey, we're on a mission to provide confidence in the plumbing and heating trade.

As the MOST WANTED engineers in Bury, we pride ourselves on our quality work and qualified staff to complete ANY domestic or commercial plumbing and heating installation or repair.

We only fit leading brand boilers, including Worcester Bosch and Ideal, and as Platinum Worcester Accredited Installers, we provide up to 10 years guarantee on all Worcester installations.

We are proud to offer 0% finance for up to two years, because we believe everyone deserves quality.

With our family values and local, friendly engineers, you can trust and rely on us to get the job done.

We are highly recommended by our customers and our friendly staff are on hand to give advice on your plumbing and heating requirements - no job is too big or small.

We aim for complete customer satisfaction and aftercare. We look forward to working for you soon.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • More Services

    • gas safety inspections
    • boiler repair

Customer reviews

4.9
169 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
1st class service.
Customer Service
Quality
Value
A 1st class service from 2 great lads. Clean & tidy. Never needed to worry after there work. Never been happier.
Ivor, Gwynedd30/08/2019
Handled a difficult job superbly well.
Customer Service
Quality
Value
I can’t praise this company highly enough and was so pleased to find them through the Which? Trusted Traders scheme. 1. Ours was a difficult job. We had a 50-year old outside boiler housed in a brick structure, our radiators were all ancient and we wanted them replacing, and the floors in our house were Kardean-covered, making it difficult to access the pipework. When Mike came to do the assessment I was very impressed by his ‘can do’ attitude. Whereas other companies had been hesitant about the difficulties faced, he pointed out the ways that these problems could be overcome and immediately inspired our confidence. 2. The office staff were extremely helpful. Romaine dealt efficiently with all our calls and queries, responding quickly, and managing to arrange for the job to be done before we went on holiday. 3. The engineers Jamie and Danny did a superb job. They always arrived early and stayed focussed on the job throughout the day. They were friendly, professional, and managed to keep the disruption to a minimum. Everything was kept clean and tidy, and they explained the various processes that they had to complete so that we were kept in the picture. 4. We now have an efficiently functioning central heating system with thermostatically controlled radiators and a Worcester combi boiler conveniently housed in our garage. All the materials from the old boiler have been disposed of and the brickwork repaired. I would definitely recommend this company to anybody.
Customer in Greater Manchester23/08/2019
Prompt & professional
Customer Service
Quality
Value
After a lot of worry, and a job that all day, Danny worked his socks off and solved the major problem we had, no stone unturned, and left the place immaculate. Well done Danny.
Gerard, Lancashire28/05/2019
Boiler installed
Customer Service
Quality
Value
Extremely efficient, tidy, helpful and friendly service. Wouldn't hesitate to recommend or use the service again. The gas engineers went over and above.
Ruth, Lancashire24/05/2019
Flexible & professional.
Customer Service
Quality
Value
Lacey's came to replace a shower unit. When it was discovered that a joist in the floor was loose they arranged for a joiner (reasonable priced) to make the repair & moved their work schedule to make sure we were not without a shower for too long. 'Scott' even came & worked when he was ill. Very impressed. Will use again.
Janet, Lancashire20/05/2019
Gas leaks search/fix.
Customer Service
Quality
Value
I cannot praise this company enough, from start to finish the engineer Baz was very polite, courteous & very professional, once the leak was found it was isolated & repaired. Then came the clean up which was done in no time and looked like nothing had happened. Definitely recommend this company, so much so I am going to get a new boiler through them.
Jon, Lancashire07/05/2019
Excellent Installation
Customer Service
Quality
Value
Would highly recommend Lacey Plumbing & heating, I was very impressed with the initial advise I was given to fit an unvented hot water cylinder which is superb. The company treat your home with respect and are very courteous. Any queries I had were dealt with quickly by the office staff. The installation was completed to a very high standard and I’m delighted with the service I got. Thanks to everyone at Lacey’s will be using again.
Customer in Greater Manchester23/04/2019
Professional service
Customer Service
Quality
Value
It was a pleasure to deal with Lacey's system and the old one removed. Mike provided alternative solutions to problems and was considered and unrushed on his initial visit. The fitting team were friendly and respectful and completed the work to an excellent standard. Lacey's provide an excellent service.
Tom, Lancashire02/04/2019
Excellent and Prompt Service
Customer Service
Quality
Value
Very prompt service. Punctual and friendly work from Baz. Thank you very much. Would recommend your service to anyone.
Jim, Lancashire27/03/2019
Very good
Customer Service
Quality
Value
Very good. Boiler dripping very fast. Resolved straight away. Very nice young man.
Christine, Lancashire25/03/2019