Endorsed by Which?

Lacey Plumbing & Heating Ltd

4.9

183 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Apr 2020

About

Run by husband and wife duo, Rebecca and Mike Lacey, we're on a mission to provide confidence in the plumbing and heating trade.

As the MOST WANTED engineers in Bury, we pride ourselves on our quality work and qualified staff to complete domestic or commercial plumbing and heating installations, servicing or repairs.

We only fit leading brand boilers, including Worcester Bosch and Ideal, and as Worcester Accredited Installers, we provide up to 12 years guarantee on all Worcester Bosch boiler installations.

We are proud to offer 0% finance for up to two years, because we believe everyone deserves quality.

With our family values and local, friendly engineers, you can trust and rely on us to get the job done and keep you safe.

We are highly recommended by our customers and our friendly staff are on hand to give advice on your plumbing and heating requirements - no job is too big or small.

We aim for complete customer satisfaction and aftercare. We look forward to working for you soon.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • More Services

    • gas safety inspections
    • boiler repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
183 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Fast & efficient
Customer Service
Quality
Value
Clean worker protected carpets etc, arrived on time and finished job on time slot. Recommended.
Which? Trusted Traders Consumer Posted on 09/02/2018 , work completed 09/02/2018
The trader replied (on 23/02/2018)
Thank you for your feedback. We always protect our working area and it's good to know we arrived on time.
Top notch
Customer Service
Quality
Value
Cracking!
Joe, Lancashire Posted on 08/02/2018 , work completed 08/02/2018
Fantastic job and service
Customer Service
Quality
Value
All aspects of the job were brilliant, professional and friendly. Expert advice was given and the bathroom was fitted to an exceptionally high standards with great attention to detail.
Julie, Lancashire Posted on 16/10/2017 , work completed 16/10/2017
Reliable Friendly
Customer Service
Quality
Value
Took time to find problems. Replaced boiler - prompt - friendly - very reasonable.
Georgina, Lancashire Posted on 13/10/2017 , work completed 13/10/2017
Excellent job
Customer Service
Quality
Value
I have used this company for many years and have always received excellent service. Highly recommended them. More than pleased with the job done and very pleasant & helpful engineer. Many thanks.
Susan, Lancashire Posted on 03/10/2017 , work completed 03/10/2017
Excellent
Customer Service
Quality
Value
Nice chap.
Jonathan, Lancashire Posted on 03/10/2017 , work completed 03/10/2017
All warm now.
Customer Service
Quality
Value
Our boiler was condemned but Lacy Plumbing came to the rescue and replaced Boiler and sorted all issues out. Well done Lacey's will defo recommend.
Julie, Cheshire Posted on 27/09/2017 , work completed 27/09/2017
High professional standards
Customer Service
Quality
Value
Lacey's fitted a new combi boiler for us. From start to finish their service, support & work standard has been excellent. No complaints at all. We are very pleased.
Arthur, Lancashire Posted on 19/09/2017 , work completed 19/09/2017
Brilliant job
Customer Service
Quality
Value
Very friendly, tidy and professional. Did a brilliant job.
Janet, Lancashire Posted on 19/09/2017 , work completed 19/09/2017
Boiler installation.
Customer Service
Quality
Value
Baz was my engineer for the day. He fitted my new Worcester Boiler. He was very polite, got on with the job. He knew exactly what he was doing. A very clean & tidy worker and I would certainly recommend him to friends & family. He must be a valued member of your team. Well done 10/10.
Which? Trusted Traders Consumer Posted on 15/09/2017 , work completed 15/09/2017
Excellent, clean & tidy
Customer Service
Quality
Value
The plumber was on time, worked well all day and cleaned up after himself. I have no complaints at all.
Stafford, Lancashire Posted on 14/09/2017 , work completed 14/09/2017
Fantastic & professional service
Customer Service
Quality
Value
Lacey's has done a wonderful job. Particular thanks to Baz & Romaine for outstanding service above & beyond. Great Job.
Martin, Somerset Posted on 14/09/2017 , work completed 14/09/2017
Prompt and professional
Customer Service
Quality
Value
Quick and fuss free service. Would recommend.
Andrew, Lancashire Posted on 14/09/2017 , work completed 14/09/2017
Excellent job
Customer Service
Quality
Value
Both staff & workman were excellent.
Barrie, Lancashire Posted on 07/09/2017 , work completed 07/09/2017
Great job, well Done!
Customer Service
Quality
Value
A good job done well. Very pleasant and competent workman. Had to order part but were prompt to arrange another appointment.
Carol, Lancashire Posted on 06/09/2017 , work completed 06/09/2017
Great Job!
Customer Service
Quality
Value
Very good and professional service
Catherine, Lancashire Posted on 01/09/2017 , work completed 01/09/2017
Well Done
Customer Service
Quality
Value
Clean tidy job.
Peter, Lancashire Posted on 16/08/2017 , work completed 16/08/2017
Fabulous job professional workmen
Customer Service
Quality
Value
Arrived on time. Tidy job. Cleaned up after the job. More than happy.
Victoria, Lancashire Posted on 15/08/2017 , work completed 15/08/2017
Boiler Replacement
Customer Service
Quality
Value
Although the replacement of our balanced flue boiler with a Combo Boiler seemed to go well, within 18 hours we noticed a leak stain on the ceiling below one of the radiators. Whilst they attended quickly and resolved the issue I believe it should have not happened. Plus they did not reinstate pipework insulation that they had to remove for the installation. Also when we had a small leak 5 months after the installation on the same radiator as before they refused to investigate unless we paid a call out fee "saying if it had anything to do with our work you would be knee in water by now".
David Wilson Posted on 13/08/2017 , work completed 13/08/2017
Brilliant Plumbers
Customer Service
Quality
Value
Worked hard to fit out boiler, finished in one day. Very prompt and professional. Pleased with the work.
Brian, Lancashire Posted on 07/08/2017 , work completed 07/08/2017
Excellent Job!
Customer Service
Quality
Value
Really pleased with the service & will recommend to friends!
Hazel, Lancashire Posted on 03/08/2017 , work completed 03/08/2017
Very professional
Customer Service
Quality
Value
Baz was brilliant, kept us informed of all aspects of work to be carried out. Lacey ticked all the boxes Price/quality no hidden costs all holes bricked up and sealed.
Carl, Lancashire Posted on 24/07/2017 , work completed 24/07/2017
Superb job!
Customer Service
Quality
Value
All communication was prompt. Lacey Plumbing and Heating Ltd were very flexible when we needed to change the date of our installation. The engineer was very attentive and ensured that we understood how the system worked.
Claire, Lancashire Posted on 10/07/2017 , work completed 10/07/2017
Brilliant Job
Customer Service
Quality
Value
Baz was very professional and polite, I highly recommend using Lacey Plumbers
Matthew, Cheshire Posted on 05/07/2017 , work completed 05/07/2017
Professional service.
Customer Service
Quality
Value
Really professional service. Re-fit was done during our working hours and we still managed a full working week!
Lucie, Lancashire Posted on 20/06/2017 , work completed 20/06/2017