/
Endorsed by Which?
Lacey Plumbing & Heating Ltd
Opening Hours
Today -
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
Run by husband and wife duo, Rebecca and Mike Lacey, we're on a mission to provide confidence in the plumbing and heating trade.
As the MOST WANTED engineers in Bury, we pride ourselves on our quality work and qualified staff to complete domestic or commercial plumbing and heating installations, servicing or repairs.
We only fit leading brand boilers, including Worcester Bosch and Ideal, and as Worcester Accredited Installers, we provide up to 12 years guarantee on all Worcester Bosch boiler installations.
We are proud to offer 0% finance for up to two years, because we believe everyone deserves quality.
With our family values and local, friendly engineers, you can trust and rely on us to get the job done and keep you safe.
We are highly recommended by our customers and our friendly staff are on hand to give advice on your plumbing and heating requirements - no job is too big or small.
We aim for complete customer satisfaction and aftercare. We look forward to working for you soon.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Boiler repair
- Radiators and central heating
- Underfloor heating
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
Gas installers
More Services
- gas safety inspections
- boiler repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
183 reviews
Recommended
Recommended
by 99% of customers
Sort by
Excellent
Customer Service
Quality
Value
Excellent from start to finish. Turned up on time, cleaned up and talked through what they had done.
Steven, Lancashire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
I needed emergency plumbing as I had a leak in my main water tank. The engineer arrived within 1 hour of my call and isolated the tank. Final repair was completed within the next week (as promised) when new tank fitted. I would recommend Lacey Plumbing.
Frank, Lancashire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Replacement boiler completed to our full satisfaction. Introduced themselves at beginning of job. Informative, explained what they would be doing and roughly how long it would take. A few challenges however dealt with speedily and effectively in a professional manner. Would recommend this company. Would definitely use again.
Geoff, Lancashire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service, quick response to call out. Work carried out effectively and quickly. Plumber efficient and tidy. Would recommend services.
Francine, Lancashire
, work completed
Recommended
Brilliant, excellent job
Customer Service
Quality
Value
Work carried out with speed and courtesy. Lovely neat and clean job. Many thanks.
Kathleen, Lancashire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Previous boiler failed and, in middle of winter, visited and installed a new boiler within 3 days. Quick, efficient and excellent job. Would definitely recommend.
Derek, Lancashire
, work completed
Recommended
Absolutely brilliant
Customer Service
Quality
Value
Turned up on time. Excellent workmanship. Excellent customer service. Very professional.
Brian, Lancashire
, work completed
Recommended
Brilliant job - speedy service!
Customer Service
Quality
Value
Excellent all round service from point of contact to job being done. Highly recommend. Super impressed.
Allison, Lancashire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Mr & Mrs Raeburn would like to compliment engineers Baz and John on their professional workmanship. They were also prompt and polite. We would have pleasure recommending them to other customers.
Jim, Lancashire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
New boiler fitted in a day, no mess, very professional, explained new system and helped set up the 'Wave'.
Sian, Lancashire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
We are extremely pleased with our new bathroom. Worked very hard and did a first class job. Highly recommended.
Colin, Lancashire
, work completed
Recommended
Very good job.
Customer Service
Quality
Value
No hesitation in recommending Lacey. Great job. Will use again.
Daniel, Lancashire
, work completed
Recommended
Cooking on gas.
Customer Service
Quality
Value
What started with a leak soon ended with a new boiler. Honest assessment and advice was supported by a very speedy service. Very professional experience. Thanks for sending Baz to the rescue.
Craig, Lancashire
, work completed
Recommended
Honest, efficient and great to deal with.
Customer Service
Quality
Value
Was very wary contacting a company I didn't know, you hear so many stories of people being ripped off by unscrupulous traders. I needn't have worried, from initial contact with Julie at Lacey Plumbing & Heating to John turning up at the allotted time, and then sorting the boiler. Their honesty did not go unnoticed, nor did the more than fair charge for a job well done. I am more than happy with their service, and have no hesitation in recommending them to anybody. I will be contacting them for any future plumbing jobs, and annual boiler service.
GM Bury
, work completed
Recommended
Perfect
Customer Service
Quality
Value
No complaints whatsoever. Very reliable.
Lisa, Lancashire
, work completed
Recommended
Excellent job done
Customer Service
Quality
Value
Excellent job done, cleaned up all waste and rubbish when finished. No hassle at all apart from the new boiler. You wouldn't know they had been.
Gordon, Lancashire
, work completed
Recommended
Recommended
Customer Service
Quality
Value
John from Lacey's fitted 3 x radiators today, very polite, very efficient, very good. Would not hesitate to use Lacey's again
New2Bury
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
First class job from initial contact with Julie the receptionist to job appraisal and completion by John.
Gary, Lancashire
, work completed
Recommended
Got the "problem fixed"
Customer Service
Quality
Value
I was filling my boiler up 10 times a day as it was losing pressure and the insurance company I was with sent their plumber four times to inspect the pipe work which entailed pulling up the floor boards in every room but couldn't find a leak. I then contacted Laceys who sent Mike their plumber who found a nail through a pipe in the corner of the dining room in 10 minutes. He then put a new piece in - job done. It had been going on for 3 months.
Sandra, Lancashire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Easy to contact, works explained well and charges too. Will be using them again.
Tania, Lancashire
, work completed
Recommended
Reliable and professional
Customer Service
Quality
Value
Work was completed as agreed. Engineer was courteous and took time to ensure we understood how everything worked.
Lorna, Lancashire
, work completed
Recommended
My review
Customer Service
Quality
Value
A very professional service.
Stewart, Lancashire
, work completed
Recommended
Fast, efficient service.
Customer Service
Quality
Value
The heating engineer arrived well within the expected time window. He completed the job in a brisk and workmanlike manner, offering me more information on the company and answering my questions fully.
Michael, Lancashire
, work completed
Recommended
Professional service
Customer Service
Quality
Value
Prompt appointment and professional service.
Roger, Lancashire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent service, no problems whatsoever. Would recommend.
Jeanette, Lancashire
, work completed
Recommended