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Lambert Plumbing & Heating Ltd

4.9

85 Reviews

Opening Hours
Today - 08:00–22:00
  • Monday 08:00–22:00
  • Tuesday 08:00–22:00
  • Wednesday 08:00–22:00
  • Thursday 08:00–22:00
  • Friday 08:00–22:00
  • Saturday 08:00–22:00
  • Sunday - Closed

About

Hello and a warm welcome to Lambert Plumbing & Heating Ltd

We are a small family business offering central heating, boiler installation, service and repair, we also carry out full central heating installations and upgrades in Carshalton, Carshalton beeches, Wallington, Sutton, Cheam, Banstead, Epsom, Surrey and sourounding areas

With over 25 years experience in the industry from running our own successful company to contracting for British gas, we have built up a reputation for professionalism and satisfaction.

We can offer extended warranties on many brands of boilers, all of our service and installation work will meet or exceed manufactures requirements safeguarding your warranty and investment.

All workmanship comes fully guaranteed and we are fully insured for your peace of mind.

We are dedicated to our craft and strive for a positive customer experience from first contact to completion of works.

Thank you for taking the time to read

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • power flushing
    • gas cooker installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
85 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A great job well executed
Customer Service
Quality
Value
We engaged Terry to replace our 35 year old boiler with a new combi boiler. After surveying the existing system he made recommendations as to how he would install a boiler in way that would minimise stress on our old radiator circuit and lower the risk of problems developing. This set him apart from other companies that quoted for a standard installation. His quotation was competitive and reasonable considering what was involved. The work involved disconnecting and removing the cold water tank and hot water cylinder, pressure flushing the radiator system and fitting new thermostatic valves, and installing the new boiler with the necessary adjustments of the plumbing. He worked quickly and efficiently, clearly knowing exactly what he was doing and making a very neat job of all the new pipework. He took the trouble to explain everything he was doing and why. Friendly and unassuming, he was a pleasure to have pulling your house apart.
Customer in Greater London Posted on 03/06/2024 , work completed 24/05/2024
Professional & Reliable
Customer Service
Quality
Value
Terry responded quickly when I called for assistance with a leak on the Megaflow pipe work. He ordered the part and arrived the next day to fix it, working in tight conditions without complaint. I really appreciate the quick turnaround and will definitely call Terry again if needed.
Customer in Greater London Posted on 24/05/2023 , work completed 18/05/2023
Painstaking, and thoroughly professional
Customer Service
Quality
Value
Terry recently did a very complicated installation of new boiler and hot tank for us. It was done to budget, and is simply immaculate: he sets himself highest standards of workmanship and only allows shortcuts if they make for a better installation. The work overran a bit but Terry stuck by his estimate, so no extra charges. The quality of the installation is absolutely superb: you could exhibit Terry’s pipework in Tate Modern. He arrived every day when he said he was going to, and was careful to explain what he was doing as the process unfolded. You might find cheaper out there, but you won’t find better.
Customer in Greater London Posted on 03/04/2023 , work completed 29/03/2023
Boiler replacement
Customer Service
Quality
Value
We have a boiler in a flat we lease British gas had left inoperable. As the boiler was getting on we decided to replace. Terry did this for us economically and managed to schedule and complete the job 48 hours after his first visit. We were really impressed by his helpful attitude, speed of completion, communication, professionalism and price. We will be terminating our British Gas Contract and using Terry from now on, despite living away form London. Highly recommended.
Customer in Wiltshire Posted on 03/02/2023 , work completed 02/02/2023
Excellent Work , Very professional
Customer Service
Quality
Value
Fantastic job, Terry is very friendly and helpful. Thorough and tidy. Would highly recommend him to anyone. Thanks for the great job !
Customer in Greater London Posted on 31/12/2022 , work completed 14/12/2022
Reliable
Customer Service
Quality
Value
I have been using Terry for the last ten years. Very knowledgeable, very reliable, and very trustworthy. I have no hesitation in recommending him and his work.
Gavin in Greater London Posted on 22/11/2022 , work completed 22/11/2022
Boiler Installation
Customer Service
Quality
Value
Overall a satisfactory outcome because: When he arrived, on time. He showed great knowledge of our problem and was able to solve the problem, but suggested a new boiler be installed. We discussed it and decided to go with his suggestion. He ordered a new boiler and installed it after delivery. He worked slowly and carefully, when the work. was finished he explained the boiler instructions and details of the guarantee. He tidied up after completing the work and ensured the boiler was working correctly. He was smartly dressed, answered all the questions we asked and was polite throughout. He has contacted us twice to check all is performing well
Customer in Greater London Posted on 16/11/2022 , work completed 02/11/2022
No quote to date
Contacted Terry on 29 August. He arranged to survey a Vaillant Boiler and Megaflo installation which needed to be relocated 4 m away. Terry attended my property on 9 September. Terry said he didn’t like working on Megaflo’s and suggested a different manufacturer for the 2019 cylinder which has been hardly used. I refused. Chased Terry for the promised quote on 5 October, giving him the opportunity to say he was not interested in the work. He said he would look into it. No response since. Sharing this review to balance the glowing recommendations. Just as potential customers can be time wasters, tradesmen can definitely be just as discourteous.
Customer in Greater London Posted on 07/11/2022 (Reviewer did not use service)
The trader replied (on 16/11/2022)
Hi Thank you for taking the time to leave feedback. Our customers opinion matters to us. Your feedback is not factually correct and I feel it right to respond, although we have not conducted business and merely had an informal chat. We do fit and work on Megaflo cylinders, the issue you had was that your boiler, cylinder had been badly installed and needed relocating to a new position due to the boiler flue length and angle of the flue installation not complying with regulations, along with various other regulation issues. The new proposed location did not have the required height to meet servicing clearances, as discussed an option of a smaller cylinder would solve this problem or a combination boiler as you had suggested which would have removed the cylinder As you have said you refused to take my advice and we do not carry out work that is not to standards. I do feel for you in that you have had very poor workmanship by others, failed building control inspections and had to pay for work to be carried out twice. I wish you well and hope your works are resolved.
Very helpful, well prepared and quick
Customer Service
Quality
Value
When I first contacted Terry he was apologetic that he couldn’t come for a week but suggested another larger company who, unfortunately, had an even longer queue. When I went back to Terry he asked for photos of the problem (leaking flow rate valve for under floor heating system) which meant when he came he had the correct part to replace the leaking flow valve. As a result, when he came it was sorted out very quickly. There was also another fault on the boiler which stopped a final test of the system but Terry had a look at the boiler to see if it was a simple fault to fix which unfortunately it wasn’t and so had to wait for a technician to come under my service contract, but Terry left instructions on checking the valve was working properly. Overall Terry was very knowledgeable and very helpful and I shall be looking to using Terry for all my central heating service and maintenance in future, particularly as he readily deals with under floor heating unlike most service plans.
Customer in Greater London Posted on 02/12/2021 , work completed 26/11/2021
Excellent Service
Customer Service
Quality
Value
We have used this company for a number of years now to perform our heating and plumbing needs. Terry arrived recently to do our annual boiler service, and as usual he showed what a true professional he is, he always explains things with recommendations going forward, he is a very friendly and courteous gentleman and it is a pleasure to have him working in our property. This company is highly recommended!
Kevin in Greater London Posted on 15/10/2021 , work completed 28/09/2021