Lambert Plumbing & Heating Ltd

We engaged Terry to replace our 35 year old boiler with a new combi boiler. After surveying the existing system he made recommendations as to how he would install a boiler in way that would minimise stress on our old radiator circuit and lower the risk of problems developing. This set him apart from other companies that quoted for a standard installation. His quotation was competitive and reasonable considering what was involved. The work involved disconnecting and removing the cold water tank and hot water cylinder, pressure flushing the radiator system and fitting new thermostatic valves, and installing the new boiler with the necessary adjustments of the plumbing. He worked quickly and efficiently, clearly knowing exactly what he was doing and making a very neat job of all the new pipework. He took the trouble to explain everything he was doing and why. Friendly and unassuming, he was a pleasure to have pulling your house apart.

Terry responded quickly when I called for assistance with a leak on the Megaflow pipe work. He ordered the part and arrived the next day to fix it, working in tight conditions without complaint. I really appreciate the quick turnaround and will definitely call Terry again if needed.

Terry recently did a very complicated installation of new boiler and hot tank for us. It was done to budget, and is simply immaculate: he sets himself highest standards of workmanship and only allows shortcuts if they make for a better installation. The work overran a bit but Terry stuck by his estimate, so no extra charges. The quality of the installation is absolutely superb: you could exhibit Terry’s pipework in Tate Modern. He arrived every day when he said he was going to, and was careful to explain what he was doing as the process unfolded. You might find cheaper out there, but you won’t find better.

We have a boiler in a flat we lease British gas had left inoperable. As the boiler was getting on we decided to replace. Terry did this for us economically and managed to schedule and complete the job 48 hours after his first visit. We were really impressed by his helpful attitude, speed of completion, communication, professionalism and price. We will be terminating our British Gas Contract and using Terry from now on, despite living away form London. Highly recommended.

Fantastic job, Terry is very friendly and helpful. Thorough and tidy. Would highly recommend him to anyone. Thanks for the great job !

I have been using Terry for the last ten years. Very knowledgeable, very reliable, and very trustworthy. I have no hesitation in recommending him and his work.

Overall a satisfactory outcome because: When he arrived, on time. He showed great knowledge of our problem and was able to solve the problem, but suggested a new boiler be installed. We discussed it and decided to go with his suggestion. He ordered a new boiler and installed it after delivery. He worked slowly and carefully, when the work. was finished he explained the boiler instructions and details of the guarantee. He tidied up after completing the work and ensured the boiler was working correctly. He was smartly dressed, answered all the questions we asked and was polite throughout. He has contacted us twice to check all is performing well

Contacted Terry on 29 August. He arranged to survey a Vaillant Boiler and Megaflo installation which needed to be relocated 4 m away. Terry attended my property on 9 September. Terry said he didn’t like working on Megaflo’s and suggested a different manufacturer for the 2019 cylinder which has been hardly used. I refused. Chased Terry for the promised quote on 5 October, giving him the opportunity to say he was not interested in the work. He said he would look into it. No response since. Sharing this review to balance the glowing recommendations. Just as potential customers can be time wasters, tradesmen can definitely be just as discourteous.

When I first contacted Terry he was apologetic that he couldn’t come for a week but suggested another larger company who, unfortunately, had an even longer queue. When I went back to Terry he asked for photos of the problem (leaking flow rate valve for under floor heating system) which meant when he came he had the correct part to replace the leaking flow valve. As a result, when he came it was sorted out very quickly. There was also another fault on the boiler which stopped a final test of the system but Terry had a look at the boiler to see if it was a simple fault to fix which unfortunately it wasn’t and so had to wait for a technician to come under my service contract, but Terry left instructions on checking the valve was working properly. Overall Terry was very knowledgeable and very helpful and I shall be looking to using Terry for all my central heating service and maintenance in future, particularly as he readily deals with under floor heating unlike most service plans.

We have used this company for a number of years now to perform our heating and plumbing needs. Terry arrived recently to do our annual boiler service, and as usual he showed what a true professional he is, he always explains things with recommendations going forward, he is a very friendly and courteous gentleman and it is a pleasure to have him working in our property. This company is highly recommended!

Our first time using Terry, but he will be our go-to from now on. He was polite, efficient, and took the time to explain our problem, what he would do to fix it, and why. Very happy.

Very professional and polite service and excellent communication from the time the appointment was booked to the actual servicing of our boiler. As first time buyers, there were a few things we didn’t realise had to be checked - Terry took the time to explain everything to us, as well us explain any work needed. I would have no hesitation in recommending Lambert Plumbing & Heating - we will be using the service again.

I had not used Terry previously but when my heating failed a call to him resulted in some immediate advice for a temporary solution and a date for the work to be undertaken. The work was completed quickly and the charges more than reasonable. Would use these company again without hesitation.

Terry promptly attended my request within an hour as soon as I mentioned my boiler leakage. I am very satisfied with the work he carried out and his professional services. He takes an obvious pride in his work. He is courteous, with great attentions to details and good at explaining the nature of the problem and what would be required to resolve it. I will be very glad to have him to carry out any further work in the future. I would highly recommend him without reservation.

I have used Lambert Plumbing and Trading to install a Viessmann boiler 3/4 years ago. They came very highly recommended. They talked through my needs and requirements and installed a boiler with beautiful pipe work! They returned to service it last year and today came to fix a malfunction. Great communication, product knowledge and a genuine love for engineering and heating systems. I am out of town, they had to travel and stayed tirelessly to fix the problem. I am so happy to have a warm house and hot water again. Thank you for your care and expert service.

Terry Lambert, Plumbing and Heating Engineer is the most trustworthy, kind and diligent heating expert. Most gas engineers I had called out in the past said that the boiler was unfit for use and the 8 metre flue run an impossible job. Terry came round and went through all the options. He also fitted in the work between other jobs at the weekend. Now I have hot water and radiators that work. Terry Lambert is kind, quiet, hard working and the most dedicated workman I have come across. Book him and you will not regret it.

My mother's old boiler finally packed up - she had no heating and no hot water. I found Lambert Plumbing and Heating through Trusted Traders. Despite the busy time of year, Terry gave up his weekend to do a major installation at short notice and dealt capably with numerous challenges. (The old boiler was situated in a hugely inconvenient location, near the centre of a small block of flats with an 8m run to the outside wall and no flue inspection hatches). She now has a lovely new Worcester Bosch compact combination boiler installed in a different location. I'm very pleased with the service he provided and will not hesitate to recommend Terry to my friends and colleagues. Terry, thank you for looking after my mum so well.

i have had my boiler installed 10 years ago by Terry .It has been a difficult job with changing all the pipes from one side of the flat to the other and several other obstacles which made other teams to reject the job as too complicated. Terry not only didn't fear to take the job but he had finished it in 2 days . He is very knowledgeable, efficient, focused, and he works very tidy. I was so pleased with the way he works that i have never used anybody else to to look after my boiler since. He is very prompt with emergency situations and sometimes even gave me guidance over the phone for minor problems which he didn't need to attend. Highly recommended.

Terry was recommended by someone we knew. When our Worcester boiler was not keeping pressure and the radiators were all checked and ok for air, I didn’t know what was wrong, my usual plumber had turned off his phone. I contacted Terry and he was really approachable and helpful when I called and gave me pricing without even asking and said to text him with my details. After doing so he contacted me a few days later to arrange a date and came to do the boiler service. This was much needed, the unit was stripped and the leak found and part replaced, he showed me what he was doing and obviously is passionate about his work. The boiler was serviced and re pressurised and now works perfectly. He was very tidy and enjoyed having a chat as well. Would use his services again in an instant. Thanks so much- and I appreciate you also tightening my leaking outside tap- that was a great help so I can water the garden.

I have being using Terry for over 5 years to regularly service and repair my boiler. Initially, when I moved into my flat I went through a lot of different engineers, who either continually misdiagnosed or kept trying to get more money out of me, that is until I found Terry. He has been able to diagnose and repair my boiler when others have failed. He also charges a much more reasonable price to do so. Recently the boiler (this is an old boiler) has been playing up. So I contacted Terry to come take a look. He talked me through the issue and explained that the work would cost about half what a new boiler would set me back, but as the boiler was getting on and said he could not guarantee that something else would not go wrong. He explained that the new boiler would come with a guarantee. Terry kept in contact with me that day, discussed my options, requirements and various pricing and gave me a quote that afternoon, having had my parents boiler replaced last year, I can say it was very fair. Due to where the old boiler was seated I want the new one is a slightly different location, which involved moving a cupboard. Terry arranged for the cupboard to be taken down and put back up in the new position and because he had taken the time to identify what I wanted, this was all covered by the original quote, no additional/hidden charges. I will continue to use Terry and am happy to recommend him.

Terry recommended a replacement during a recent annual service for my old combi boiler, which was identified to have been leaking through the heat exchanger. He didn't charge for the annual service and suggested a like-for-like replacement rather than upselling and provided a quote for pretty promptly and was patient in explaining different options for accessories. He was punctual on the day and clearly explained the steps he was going to take. As he was mixing pointing for the external wall he was even kind enough to fix the pointing above my bedroom window. After the installation I found an issue with the filling loop repressuring the boiler excessively. It was unconnected to the installation but Terry followed up on the phone and came out in person to check the issue for me in any case. I am pleased with his dedication to a providing a quality service. Would recommend him if you're after a knowledgeable and reliable tradesman.

Terry completed a checkup on my boiler and kept me fully informed on progress throughout. I was very pleased to get a full update on the status with clear understanding and informative advice on ongoing care and maintenance. Terry is a complete professional and I would definitely recommend his expertise to contacts and friends.

Terry did a boiler and heating installation for me about ten years ago. That was a great job but since then he’s become very technically aware and is at the forefront of the industry. If there’s a tricky job or something where perhaps other advice doesn’t seem right, I’ll always do my best to get Terry to do the job.

I am US based - Terry did furnace inspection and repairs for my flat in London without my having ever met him. Promptly responded to an emergency service - fitted in his schedule at a very short notice. Has been a great help for me as I have been communicating with him remotely. Overall very pleased with his knowledge and service. Recommend him highly!

Terry was very helpful and professional when he responded to my call about my leaking boiler. He managed to fit me in within 30 minutes of calling him and fixed the leak promptly. Terry was very reassuring and I would not hesitate to call on him again.

Terry installed a new boiler approximately six years ago at my flat which I now rent out. When the current tenant was having difficulties the managing agent’s serviceman incorrectly diagnosed the problem and quoted an astronomical fee to replace all the pipework from the street! Knowing this seemed incorrect I asked Terry to diagnose as he installed the boiler originally. He found a basic fault and even arranged for Vaillant to come out later that same day to repair under warranty. Would recommend Terry to anyone as a professional and extremely experienced boiler technician.

I had a leaking boiler. Terry had a look and advised it would be better to replace rather than repair. He provided a quote for replacing the boiler and carried out the works the following day. He was very efficient and professional.

Terry was efficient and arrived at the stated time. He was very happy for me to watch and ask questions. I would highly recommend him, he is careful and tidy worker and the job was done to a high standard.

Terry is a professional tradesman who provides quality work at reasonable prices. He completed a full strip service on my boiler and did a great job. Would highly recommend him.

Rehung the radiators and got the heating system working after building work so I could move into my new house

Terry came to do the annual service on our boiler and system etc, as usual an excellent job was done and everything was left clean and tidy. Terry is very friendly & always explains what he has done which in this day and age is a rarity. I totally recommend this company!

Terry did a really professional job in installing of a our replacement domestic boiler. He gave us independent advice on the most suitable boiler for our house. His workmanship was neat and tidy and technical difficulties were explained and overcome. We are very pleased with the results, which were absolutely first rate.

Terry was efficient, tidy and punctual; he did the jobs well and charged what he had quoted, which was a fair price for the work. He is a really nice, honest tradesperson, so I'm happy to recommend him.

Terry is polite, friendly and clearly knows what he is about. He fixed the problem in next to no time and had the required spare part on his van thus saving me inconvenience and further labour charges.

Terry efficiently and patiently got on with the job at hand when came to fix the bathroom tap; he also identified a faulty isolation valve which he replaced on the spot leaving everything in excellent working order.

Terry did an excellent job for us, taking great care that we had exactly the right boiler to suit our property and our requirements. He was very reliable and tidy and completed the work in good time. He explained everything in detail and could not have been more helpful. We will certainly call upon his services again for any plumbing or heating requirements and have no hesitation in recommending him to others.

Getting a heating engineer in is no one's idea of a good time, but Terry made it pretty painless. He diagnosed a mildly mysterious fault with my combi boiler, obtained the replacement part at the best price and returned to fit it and to see to all the other bits of maintenance needed. I considered the price for the job very reasonable. This was only a couple of weeks ago, but if anything went wrong, I am confident Terry would be back to sort it out. A highly professional, personable standard of service and I learned quite a lot about boilers in the process (which I have now forgotten).

Terry fitted a new boiler for me .He was courteous,punctual and worked to his predicted time scales.He made valuable recommendations prior to the work, recommendations clearly in my interest not his. The disruption to my household was minimal.Upon completion all debris was removed. He was immaculately clean and tidy.His technical knowledge and advice,communicated to me in understandable terms, was of the highest caliber. His craftsmanship was top draw and his pipework has to be seen to be believed.His charges were very reasonable considering the first class job done. He has subsequently displayed great after care with meaningful communication with me.Would I recommend him-YES,YES and definitely YES,Marks out of ten,eleven !! Contact him well in advance because he will be in high demand.You will not be disappointed.

Terry replaced our boiler a couple of years ago, since when we have not had a moments trouble. Last week we had a new unvented hot water cylinder installed by Terry. Once again his service was excellent, considerate, professional and reliable, with the minimum of disruption! Well done Terry. Michael

Terry is an expert heating and plumbing engineer, who teaches students as well as running his own business. He knew he was competing against 2 other firms, one of which is also a Which? Trusted Trader. He warned us he would be the most expensive! In fact, his estimate was the lowest! But we employed him because on top of the recommendations on this page he was so knowledgeable about all the safety requirements of a complete boiler replacement where the boiler is situated in an internal cupboard off a bedroom. I have put a carbon monoxide meter in the room, and it constantly registers ZERO. The whole installation is first class and entailed also installing thermostatic baths taps and shower. Highly recommended.

The trader was both very efficient and pleasant to deal with and very reasonably priced. We would highly recommend this company on the service and work they carried out for us

Terry came and removed an old gas pipe in a bedroom which was making the installation of new flooring difficult. He came on the day that he said he would and dealt with it quickly even though he had been busy with emergency call outs. He was professional and efficient and good humoured in spite of a long day. The cost was very reasonable.

I called Terry Lambert and within an hour he was at my door. He started work and found the leak and repair it in no time at all, he is a very professional plumber . I also asked him about the radiators, if he could change them to new ones, he did this and will be sending me an invoice of the costs. His charges are very reasonable. Thank you Terry

Terry is a very professional tradesmen. We started to refurbish our property and needed a condemned boiler and old piping work replaced and brought up to modern standards. The end result is a completely new system and superb, neat and functional pipe work. Would highly recommend Terry.

A courteous gentleman, and absolute professional. Great job, followed by perfect aftercare.

Terry came, to the minute, when he said he would and in very short order had cleared up the problem- a blocked kitchen waste pipe which had caused a flood of the smelliest water imaginable. Most helpfully, he explained all that he was doing as he did it, and left the kitchen much cleaner than he had found it. Couldn't have been better; 5 stars on every count!

Terry was professional, speedy and just a lovely person to deal with. He reconstructed our pipework from top to bottom, moving our entire archaic water system from the top of the house to the cellar, fitted a great new pump system and boiler, and did it all very quickly and with minimal impact to our lives. Our friends and tradesmen came round to admire his handy work - the pipework is something else. The pressure and heat in our water now is fantastic, over four levels in the house and to all three bathrooms. Terry also really cares about customer happiness and is responsive to questions. I couldn't recommend him more.

Terry replaced all the radiators and flushed the system in my mothers flat. He has done the work to an excellent standard, arrived when he said he would, and is so much more reasonable than other quotes. My mother was very anxious and he was very effective in calming all of her concerns. Would highly recommend Terry who was excellent to deal with.

Terry Lambert provided a rapid response to our faulty hot water system and made a fast and efficient repair which restored our household to normality. He has also undertaken boiler services, repairs and modifications over the past few years for us and has proved to be highly professional, providing us with a high quality, efficient service.

Terry Lambert replaced my crazy heating system three years ago and installed an efficient and streamlined system which works brilliantly. He is incredibly knowledgeable and can be trusted to do the work professionally and properly and not cut corners which will create problems down the road. Since doing that job he has serviced our boiler and dealt with all plumbing issues in our home. He always shows up when he says he will and takes the time to talk through the problem and solution in terms we can understand. I trust and recommend him without reservation.

Excellent quality of work. Very reliable engineer. Three years ago did a full installation of the new boiler and pipes with radiators for the whole flat. Everything has been done to the top class.

Terry was efficient, knowledgeable and did a fantastic job in replacing all our old pipe work and fitting a new boiler. He was able to recommend a system that would suit our needs and was within our budget. He also laid an underfloor heating system in our extension which has been brilliant. We would highly recommend him!

Terry called in the manufacturers warrantied service after faults with a Valiant boiler after only 2 years. They replaced the PCB, which did not solve the problem. He diagnosed the fault, worked with limited access to "tiled-over" pipework and fixed it quickly.

Terry Lambert carried out the installation of our combi boiler and associated equipment, including the equipment to make the system more reliable and more efficient. First impressions is he is very amiable and easy to talk to. Terry put all the details in layman's terms and made sure we understood what he would do and what we were getting so the right decisions were made on equipment. He's fast but efficient in his work and the its a very good quality of installation. the proof is in the pudding and we have an excellent hot water and central heating system now throughout the house. We recommend him highly.

Terry was excellent and everything you would want. He explained everything and had I cared I’m sure he would have explained it until I understood, but I was just happy to let him get on with what he thought would work best. He plumbed in a dishwasher which was awkward. Initially he didn’t have the parts, but we arranged a second visit, he came back late on Friday to finish the job so I didn’t have to take more time off work and then he was happy to do odd jobs (putting up mirrors) which I had asked about. He was recommend to me and I would happily recommend him.

Used Terry to replace an aged boiler and water cylinder as part of our "open house surgery/extension" project. Terry is reliable, tidy and customer focused whilst delivering exceptional standards of workmanship. Highly recommended and will definitely use going forward. Graham (Surrey)

Terry fitted an additional device for my boiler. He arrived on time, explained what he was going to do and went about installing it. The work was carried out quickly and he left the job clean and tidy. Very happy with Terry work. Willard, Surrey

I found Terry's persistence in locating the issue and fixing our boiler impressive. Terry 'sherlock' Lambert was interested in finding a solution and did. I recommend Terry and thank him for the work he carried out.

Terry kindly slotted in a visit after a prior job finished early. Our hot water was therefore restored in double quick time. The unit just needed cleaning (blocked gas injector) and was resolved speedily. Very happy with the response, repair and overall cost. Unreservedly recommended to all.