Endorsed by Which?

Lock Around The Clock

4.9

1490 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1490 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great Service - Replacement Lock
Customer Service
Quality
Value
Needed to replace my front door lock. Rang for a quote, spoke to Chris. Quote was acceptable & they could visit me same day. Called to confirm before arrival. Arrived on time, polite & quick service. No fuss and priced as quoted. Really great service. Recommend
Customer in Hertfordshire Posted on 20/12/2023 , work completed 18/12/2023
Excellent Service
Customer Service
Quality
Value
I used this trader to resolve a problem with a UPVC door which I was unable to lock. They answered my call promptly and gave a generous estimate of how long it would take them to respond promising to call me with reasonable notice when they were on their way, This happened. They also advised their hourly rate (which they adhered to) giving me opportunity to decline the work if I was unhappy with it On arrival they swiftly diagnosed the problem and clearly explained the fault giving me ample opportunity to ask questions, They also advised the cost of a required replacement part before proceeding with the work The work was undertaken swiftly and efficiently and I was able to test it to ensure that I was satisfied that it had cured the fault. I was also given useful advice on how to prevent the fault from recurring. Throughout the work I was treated respectfully and I was very pleased with the service received. On the basis of my experience with this job I would be happy to recommend Chris and "Lock around the Clock" to others who required Locksmith Services
Customer in Hertfordshire Posted on 19/12/2023 , work completed 18/12/2023
Local Locksmith
Customer Service
Quality
Value
I found Mr Cavanah to be helpful and efficient. He kept in touch when he was delayed and arrive to complete the work in super quick time. He was also very kind by adjusting the price of the repair to compensate me for the delay. Would definitely recommend his company and if necessary we would use them again.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
Simply - Brilliant
Customer Service
Quality
Value
The job was scheduled for the next day and as stated, I received a call letting me know when they will come. The type of work, costs and options were explained before the job was done. The blocked cylinder was removed and a new one fitted. It all took around 15 min. Highly recommended.
Customer in Hertfordshire Posted on 07/12/2023 , work completed 07/12/2023
Front door lock repair.
Customer Service
Quality
Value
Prompt (same day) response. Clear assessment of problem and options with costs. Efficient execution of agreed work. Courteous and friendly. Cleaned up on completion. Very professional. Problem solved at reasonable cost.
Customer in Hertfordshire Posted on 04/12/2023 , work completed 04/12/2023
Job Done!
Customer Service
Quality
Value
Chris came out on a cold Sunday morning. Called 30 mins ahead. Arrived when he said. Did a thorough job to fix the problem. Charged the reasonable price quoted on the phone and was kind and cheerful throughout.
Customer in Central Bedfordshire Posted on 27/11/2023 , work completed 25/11/2023
Excellent service
Customer Service
Quality
Value
They arrived on time and made a good job of the repair. They were also polite and pleasant.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 23/11/2023
Excellent service
Customer Service
Quality
Value
Turned up on time, were polite throughout, even asked if they needed to take their shoes off which was very nice. They did the job well. They had a little bit of a glitch. Unfortunately, I was locked in so they have to take the whole lock out and put a new one in. They then found out there was an addition to the door to make it shut tightly, so the had to remedy that but now it is al working fine. Pretty pleased with the end result.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 17/11/2023
Excellent Service
Customer Service
Quality
Value
Had two door lock cylinders replaced due to losing one set of keys. Have used Chris once before a couple of years ago and once again from contacting him and the locks being replaced was under 24 hours. Quick, Courteous, Clean, Friendly and giving advice on security locks, I could not fault them. I know that if I need them again all I have to do is pick up the phone and they will be here. Can't recommend them highly enough.
Customer in Hertfordshire Posted on 21/11/2023 , work completed 20/11/2023
Local, fast and effective
Customer Service
Quality
Value
We locked ourselves out on a particularly stressful morning. We rang Lock Around The Clock as they seemed a local firm. They answered promptly and got us to explain exactly what we had done. From that point they gave us the assurance we needed, namely: - they understood what we had done - they were very confident that they could get us back into our house quickly - they gave an estimated wait time [1 hour] - were clear about their call out charges - told us to relax, go to somewhere warm we could wait - told us they would call when 10 mins away They were good to their word and got to us within 40 minutes. Got access without any further drama and were polite and friendly throughout. Excellent local firm who we would happily use again.
Customer in Hertfordshire Posted on 16/11/2023 , work completed 14/11/2023