Endorsed by Which?

Lock Around The Clock

4.9

1555 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1555 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Brilliant job, very likeable
Customer Service
Quality
Value
Great service.
Lee, Hertfordshire Posted on 10/03/2016 , work completed 10/03/2016
Very efficient
Customer Service
Quality
Value
Whilst the job wasn't urgent. Chris was on site within 30 mins, completed quickly and efficiently. Great service.
Which? Trusted Traders Consumer Posted on 07/03/2016 , work completed 07/03/2016
Speedy and efficient
Customer Service
Quality
Value
This trader repaired my back door lock. He phoned before he came and was so efficient and friendly. I have his card now and would/will recommend him to my friends and family.
Which? Trusted Traders Consumer Posted on 26/02/2016 , work completed 26/02/2016
Prompt, professional, reasonable cost
Customer Service
Quality
Value
Efficient, friendly, came to house in time arranged - very quick. Very reasonable cost compared to previous experiences. Have no hesitation in recommending to others.
Lesley, Bedfordshire Posted on 18/01/2016 , work completed 18/01/2016
Excellent service
Customer Service
Quality
Value
Quality - quick - cheap 10/10.
Which? Trusted Traders Consumer Posted on 01/03/2016 , work completed 01/03/2016
Good job, right price
Customer Service
Quality
Value
Did what it said in the ad. Clean, no dirt, went into why and how things work.
John, Hertfordshire Posted on 09/03/2016 , work completed 09/03/2016
Prompt & professional
Customer Service
Quality
Value
The work was on my daughter's door, I was there to observe. I can honestly say he was on time. Knew exactly what to do. Was pleasant, cleaned up and the price quoted was reasonable and a job well done. Knew his trade well.
Lynn, Hertfordshire Posted on 16/02/2016 , work completed 16/02/2016
My Review
Customer Service
Quality
Value
Excellent repair
Mark, Bedfordshire Posted on 18/04/2016 , work completed 18/04/2016
Would certainly recommend.
Customer Service
Quality
Value
Chris kept me informed of when he would be coming. Turned up on time & did a very good job. Pleasant & professional & tidy.
Rita, Middlesex Posted on 18/04/2016 , work completed 18/04/2016
Good job
Customer Service
Quality
Value
Very pleased with work done.
Enid, Hertfordshire Posted on 25/01/2016 , work completed 25/01/2016
Excellent work
Customer Service
Quality
Value
Arrived in time given, worked quickly and tidily, would happily call him again.
Samantha, Hertfordshire Posted on 12/05/2016 , work completed 12/05/2016
Great job, good price
Customer Service
Quality
Value
Very efficient and a worthwhile upsell was suggested, and taken, too. Very happy with the result.
Brian, Hertfordshire Posted on 18/05/2016 , work completed 18/05/2016
Brilliant
Customer Service
Quality
Value
Very good and friendly gentlemen.
Fiona, Buckinghamshire Posted on 19/05/2016 , work completed 19/05/2016
Prompt, professional & efficient
Customer Service
Quality
Value
Excellent service and would have no hesitation in recommending.
Bryan, Hertfordshire Posted on 31/05/2016 , work completed 31/05/2016
Brilliant job
Customer Service
Quality
Value
Great job, very professional.
Tracey, Hertfordshire Posted on 21/04/2016 , work completed 21/04/2016
Efficient friendly service
Customer Service
Quality
Value
I have used this trader three times now and would highly recommend him.
Doreen, Hertfordshire Posted on 18/04/2016 , work completed 18/04/2016
Prompt, efficient & courteous
Customer Service
Quality
Value
I rang 'Lock Around The Clock' at 8045am on 30/08/16 & was given an apt for mid afternoon. One hour later I was called to be told that I could have the visit in the next half hour. This was received with much thanks.
Elizabeth, Hertfordshire Posted on 30/08/2016 , work completed 30/08/2016
My Review
Customer Service
Quality
Value
Immediate attention & good job
Carol, Middlesex Posted on 24/06/2016 , work completed 24/06/2016
My Review
Customer Service
Quality
Value
On sight within 15 mins today and very good job of changing locks.
Arthur, Hertfordshire Posted on 26/06/2016 , work completed 26/06/2016
Excellent job/customer service
Customer Service
Quality
Value
Fantastic, very professional.
Caroline, Hertfordshire Posted on 14/06/2016 , work completed 14/06/2016
Brilliant job, excellent advice etc.
Customer Service
Quality
Value
This was not a large job, but the work carried out, parts supplied and advice given were excellent.
Oswin, Middlesex Posted on 28/06/2016 , work completed 28/06/2016
easy access for the elderly
Customer Service
Quality
Value
Arrived on time, provided a courteous and professional service to provide an easy access solution on a Yale lock for an 85 year old. Lubricated lock and provided enlarged key.
David, Hertfordshire Posted on 23/07/2016 , work completed 23/07/2016
Prompt, courteous & professional
Customer Service
Quality
Value
Chris came to repair a lock at my daughters house in Kings Langley, Herts. He was prompt (came when he said he would), courteous, professional & I would certainly recommend him. Oh yes - he mended the lock!
Anne, Derbyshire Posted on 06/10/2016 , work completed 06/10/2016
Sliding door lock repaired
Customer Service
Quality
Value
Chris made an appointment for the following day which was a quick response. He arrived promptly as arranged. Reviewed the defective lock on the sliding doors, explained the options and efficiently carried out the work. Job was well done.
Bruce, Hertfordshire Posted on 07/09/2016 , work completed 07/09/2016
Professional
Customer Service
Quality
Value
Polite & efficient.
Thomas, Hertfordshire Posted on 20/09/2016 , work completed 20/09/2016
Excellent
Customer Service
Quality
Value
Prompt, polite, tidy. Would certainly recommend.
Mary, Hertfordshire Posted on 23/09/2016 , work completed 23/09/2016
Fast & excellent service.
Customer Service
Quality
Value
We called Chris & he arrived within 10 minutes. He got us back in to our home straight away. Couldn't thank him enough.
Sophie, Hertfordshire Posted on 26/09/2016 , work completed 26/09/2016
Lost key lock replaced
Customer Service
Quality
Value
Arrived 30 mins after calling him, refitted new lock in 30 mins, satisfied customer!
Sid, Hertfordshire Posted on 07/10/2016 , work completed 07/10/2016
Same day fix
Customer Service
Quality
Value
Chris was able to fix my UPVC front door locking mechanism (it would not lock from the inside) simply by oiling it with WD40. He came out same day even though it was not an emergency. I will use him again if we ever need a locksmith.
John_D Posted on 18/01/2017 , work completed 18/01/2017
Excellent and quick service
Customer Service
Quality
Value
Came out very quickly in the evening to repair problem with front door lock, which otherwise would have meant that door could not have been locked. Excellent standard of work and service. Would absolutely use again if needed.
Martin Posted on 06/02/2017 , work completed 06/02/2017
Prompt / efficient
Customer Service
Quality
Value
Prompt, efficient & courteous.
Paul, Hertfordshire Posted on 28/12/2016 , work completed 28/12/2016
Pleasant, clear pricing, efficient & quick
Customer Service
Quality
Value
He was very pleasant chap, clear pricing structure, efficient and quick job.
Kevin, Hertfordshire Posted on 29/12/2016 , work completed 29/12/2016
Fast response, reasonable price, friendly and brilliant communication
Customer Service
Quality
Value
I called Lock Around the Clock as my key had broken off in the lock. My call was returned swiftly and I was visited within the hour when the lock was changed. Further work was required to the gear box of the door. Chris took care to explain the fault in the door and was both quick and friendly in dealing with the job. The invoice that I received for Lock Around The Clock's services was very reasonable. Highly recommended
smallpaul Posted on 30/12/2016 , work completed 30/12/2016
Prompt excellent work
Customer Service
Quality
Value
Contact following advert. Options discussed, outcome agreed and after sales service offered. Would recommend to others.
J, Hertfordshire Posted on 19/01/2017 , work completed 19/01/2017
Excellent service
Customer Service
Quality
Value
Quick, friendly. Great value for money.
Paul, Hertfordshire Posted on 23/01/2017 , work completed 23/01/2017
Excellent job.
Customer Service
Quality
Value
Prompt attendance when called out. Very professional service, only doing the absolutely necessary repairs, advising clearly when repair was as good as replacement. All work done in a neat & tidy way with all mess cleared up before leaving.
Which? Trusted Traders Consumer Posted on 08/02/2017 , work completed 08/02/2017
Excellent service.
Customer Service
Quality
Value
Good communications. Accurate quote. Prompt, reliable service - professional and friendly. Would recommend.
Anil, Hertfordshire Posted on 17/02/2017 , work completed 17/02/2017
Brilliant job.
Customer Service
Quality
Value
Chris came promptly and sorted out our front door lock expertly and fitted a new cylinder. He was even able to cut extra keys in his van. An excellent service.
Robert, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Great service.
Customer Service
Quality
Value
Chris turned up within an hour, very informative, great service. Would use again and recommend to friends and family.
Carol, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Prompt & professional
Customer Service
Quality
Value
Quick response, called to say on his way and how long until he would arrive.
Danita, Hertfordshire Posted on 22/04/2017 , work completed 22/04/2017
Prompt & professional
Customer Service
Quality
Value
Promised to call back when on way, got me in within minutes. Polite and professional. Would recommend to friends etc.
Julie, Hertfordshire Posted on 25/01/2017 , work completed 25/01/2017
Prompt and efficient.
Customer Service
Quality
Value
Broken front door lock replaced and options explained. Job done efficiently and tidily, would recommend.
Alison, Hertfordshire Posted on 20/06/2017 , work completed 20/06/2017
Prompt & professional
Customer Service
Quality
Value
Phoned Chris, explained the Chubb door on our front door was jammed. He came round in two hours, un-jammed the door and replaced the lock. Excellent service, very professional.
Chris, Hertfordshire Posted on 24/05/2017 , work completed 24/05/2017
Prompt & professional
Customer Service
Quality
Value
Very impressed, arrived at time he gave. Problem sorted quickly & professionally. Would definitely use him again.
Geoffrey, Hertfordshire Posted on 12/04/2017 , work completed 12/04/2017
Fast, friendly and efficient.
Customer Service
Quality
Value
Fast and friendly response. Problem fully explained and alternative solutions provided. No fuss, no mess. Very impressed.
Jonathan, Bedfordshire Posted on 31/10/2016 , work completed 31/10/2016
Prompt. Great job.
Customer Service
Quality
Value
Repaired deadlock - Adjusted fitted Yale lock (supplied) very quick and excellent value. Would recommend and use again.
Margaret, Hertfordshire Posted on 28/10/2016 , work completed 28/10/2016
My Review
Customer Service
Quality
Value
Prompt, professional and friendly
Maxine, Bedfordshire Posted on 13/11/2016 , work completed 13/11/2016
Excellent service
Customer Service
Quality
Value
Very friendly, easy to deal with. The whole experience was quick and very professional. Extremely smooth transaction and excellent customer service. The price was very fair. I would recommend this trader happily to a friend. The workmanship was to a high standard.
Claire, Buckinghamshire Posted on 21/10/2016 , work completed 21/10/2016
Excellent
Customer Service
Quality
Value
Chris was so helpful & reassured me. It took him a long time to sort as it was a really complicated lock, but left me safe.
Michelle, Bedfordshire Posted on 14/03/2017 , work completed 14/03/2017
My review
Customer Service
Quality
Value
Excellent service, highly recommended.
John, Hertfordshire Posted on 15/03/2017 , work completed 15/03/2017
Fast service, nice guy, clean job, good price
Customer Service
Quality
Value
Even though wasn't urgent, turned up in less than 2 hours. Could have charged a lot more but gave a cheaper option as only needed temporarily fixing as door being changed in a few months anyway. So it worked out at great value for money. 2nd time we've used this chap now and would highly recommend.
jamesabra Posted on 18/04/2017 , work completed 18/04/2017
Prompt & efficient
Customer Service
Quality
Value
Prompt efficient service. Fix lock same day. Explained all the options.
Carol, Hertfordshire Posted on 04/04/2017 , work completed 04/04/2017
My review
Customer Service
Quality
Value
Great job.
Susan, Hertfordshire Posted on 18/03/2017 , work completed 18/03/2017
My review
Customer Service
Quality
Value
Fast, efficient service.
Ed, Hertfordshire Posted on 03/04/2017 , work completed 03/04/2017
Excellent job.
Customer Service
Quality
Value
He came earlier than expected. Very professional, polite and quite helpful. Explained to me what job to carry out. Gave me a discount. Excellent job done. Will definitely recommend him.
Halima, Hertfordshire Posted on 27/07/2017 , work completed 27/07/2017
Prompt & professional
Customer Service
Quality
Value
Phoned before he came, did a great job, made sure everything worked.
Marion, Middlesex Posted on 15/07/2017 , work completed 15/07/2017
Excellent job.
Customer Service
Quality
Value
Prompt and courteous, good job well done.
John, Hertfordshire Posted on 28/07/2017 , work completed 28/07/2017
Great, first-class.
Customer Service
Quality
Value
First-class. No mess. Work well done.
David, Hertfordshire Posted on 02/10/2017 , work completed 02/10/2017
Excellent service
Customer Service
Quality
Value
Immediate answer of phone and was on site within two hours as he said he would. Friendly and professional. Neat and tidy work.
Diarmuid, Hertfordshire Posted on 02/11/2017 , work completed 02/11/2017
Prompt & professional
Customer Service
Quality
Value
Prompt, efficient and pleasant man.
Edith, Hertfordshire Posted on 19/06/2017 , work completed 19/06/2017
Fantastic, courteous and friendly
Customer Service
Quality
Value
They arrived the same day and were very knowledgeable. They replaced the lock and cut extra keys. They also fixed another problem with the door to ensure this locked properly when shut. Extremely professional and a pleasure to deal with.
Debbie, Hertfordshire Posted on 14/09/2017 , work completed 14/09/2017
Good Job
Customer Service
Quality
Value
Work was done on day we phoned, even though it was not urgent. Very professional and would recommend.
Gill, Hertfordshire Posted on 31/08/2017 , work completed 31/08/2017
Great job.
Customer Service
Quality
Value
Efficient, polite and trusted trader.
Susan, Hertfordshire Posted on 08/01/2018 , work completed 08/01/2018
My review
Customer Service
Quality
Value
Brilliant job etc.
June, Hertfordshire Posted on 12/12/2017 , work completed 12/12/2017
Prompt arrival
Customer Service
Quality
Value
Chris arrived very quickly and helped shut the door properly. It wasn't actually broken, it just needed pushing in a certain way. He was genuine and didn't charge as though it was broken.
Caroline, Hertfordshire Posted on 30/11/2017 , work completed 30/11/2017
Fast and efficient service
Customer Service
Quality
Value
A professional job carried out in a very pleasant manner. Very helpful an a quick worker.
David Hemel Posted on 13/03/2018 , work completed 13/03/2018
Quick Service & A Nice Guy
Customer Service
Quality
Value
We called Lock Around The Clock in the evening as our front door lock was broken. He was with us in less than an hour and had the door fixed. All done with good humour and a smile. Many thanks.
Julian, Bedfordshire Posted on 05/03/2018 , work completed 05/03/2018
Prompt, Courteous and Excellent
Customer Service
Quality
Value
I wanted to upgrade some locks to the current BSI standard. Mr Smyth was at my house 30 minutes later and started work immediately. He replaced four locks and added another at my request. I have recommended him to others in a group to which I belong.
Brian, Hertfordshire Posted on 08/03/2018 , work completed 08/03/2018
My review
Customer Service
Quality
Value
Excellent reply to emergency call re: outside door locks.
Peter, Hertfordshire Posted on 20/12/2017 , work completed 20/12/2017
My review
Customer Service
Quality
Value
Pleased with the work.
Mary, Hertfordshire Posted on 19/02/2018 , work completed 19/02/2018
Great job
Customer Service
Quality
Value
Reliable, tidy & honest.
John, Hertfordshire Posted on 19/02/2018 , work completed 19/02/2018
Fantastic service
Customer Service
Quality
Value
Can not fault the service. Had trouble opening the front door. 1 1/2 hours after initial phone call we had been given the cause, cost for repair and work carried out. Fantastic and friendly service.
Kevin, Hertfordshire Posted on 21/02/2018 , work completed 21/02/2018
Lock on back door
Customer Service
Quality
Value
Came out within two hours of calling, very efficient, friendly service.
Suzie, Middlesex Posted on 21/02/2018 , work completed 21/02/2018
Thoroughly recommended
Customer Service
Quality
Value
Due to work pressures he was running late, but kept in touch. He arrived at 8pm on a Sunday night to fit new locks rather than delay to the next day and let me down. Well done, I really appreciated it.
Carol, Hertfordshire Posted on 25/03/2018 , work completed 25/03/2018
Excellent job
Customer Service
Quality
Value
Very pleased with the work. High class work, honest and professional and would recommend.
Brian, Bedfordshire Posted on 14/05/2018 , work completed 14/05/2018
Excellent job
Customer Service
Quality
Value
Quick, professional, friendly, good price, knowledgeable.
Gill, Hertfordshire Posted on 13/04/2018 , work completed 13/04/2018
A very good job
Customer Service
Quality
Value
Would recommend them to anyone.
William, Leicestershire Posted on 20/04/2018 , work completed 20/04/2018
Highly reccomend!
Customer Service
Quality
Value
Called Chris yesterday to come and fix my non-urgent door handle issue. 24 hours later and he has just left after sorting it out! Lovely guy and great service.
Rachel Posted on 09/05/2018 , work completed 09/05/2018
Brilliant job!
Customer Service
Quality
Value
Great Locksmith. Quality job. Very good!!
Paul, Hertfordshire Posted on 16/07/2018 , work completed 16/07/2018
Good job
Customer Service
Quality
Value
Undertook the job without fuss. Reasonable cost, courteous team with both myself and my customers.
Fiona, Hertfordshire Posted on 31/05/2018 , work completed 31/05/2018
My review
Customer Service
Quality
Value
Very good service.
Linda, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
Prompt
Customer Service
Quality
Value
Excellent, prompt service. Job completed in 15 minutes very pleasant man - would recommend him without hesitation.
Diane, Hertfordshire Posted on 16/06/2018 , work completed 16/06/2018
Fast, fair and friendly
Customer Service
Quality
Value
Fast response on phone, clear pricing, arrived promptly. Friendly, efficient & no hidden extras. Understand the urgency of securing the properly and need for insurance. Standard lock replacement.
Naomi, Hertfordshire Posted on 27/06/2018 , work completed 27/06/2018
My review
Customer Service
Quality
Value
Very prompt & efficient work.
Joan, Hertfordshire Posted on 16/07/2018 , work completed 16/07/2018
Brilliant & professional
Customer Service
Quality
Value
Very pleasant man, kept to time of booking and I would use him again.
Phyl, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Fabulous professional fast service
Customer Service
Quality
Value
Excellent service for repair of UVPC back door lock. Friendly, professional - excellent communication - quick response. Very fair charges - highly recommend
5208sue Posted on 26/09/2018 , work completed 26/09/2018
Friendly service
Customer Service
Quality
Value
The service offered was prompt, thorough and friendly. A positive experience.
Richard, Hertfordshire Posted on 27/07/2018 , work completed 27/07/2018
Efficient and helpful
Customer Service
Quality
Value
Changed door cylinder and were very efficient and polite, plus job was competitively priced with OAP discount given.
Howard, Hertfordshire Posted on 06/08/2018 , work completed 06/08/2018
Prompt, efficient & genuine!
Customer Service
Quality
Value
A very helpful, knowledgeable man, who came quickly late on a Friday afternoon. He soon solved the problem and he is very friendly & genuine! I would not hesitate to recommend him. Very good!
Nichola, Hertfordshire Posted on 10/08/2018 , work completed 10/08/2018
Prompt and professional
Customer Service
Quality
Value
Chris did a brilliant job with his young apprentice George! We were impressed with how professional and neat everything was done. Great to recommend to anyone!
Denise, Hertfordshire Posted on 13/08/2018 , work completed 13/08/2018
My review
Customer Service
Quality
Value
So efficient, professional and thorough
Ann, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
First class service
Customer Service
Quality
Value
Chris arrived when he said he would, was polite, a clean worker and did an excellent job. What more do you want?
Stephen, Hertfordshire Posted on 28/08/2018 , work completed 28/08/2018
Fantastic job!
Customer Service
Quality
Value
Great service, friendly, and honest. Have used before and will use again and certainly recommend them!
Steve, Hertfordshire Posted on 20/08/2018 , work completed 20/08/2018
Good job done properly
Customer Service
Quality
Value
Because of a broken hatch we were marooned in our living room unable to reach the toilet, front door and stairs. The locksmith came when he said he would and did an expert quick job. Great relief all round.
William, Hertfordshire Posted on 14/08/2018 , work completed 14/08/2018
Very good and quick.
Customer Service
Quality
Value
Quick and clean and very prompt.
Mel, Hertfordshire Posted on 16/11/2018 , work completed 16/11/2018
New front door lock
Customer Service
Quality
Value
Excellent service, same day, no fuss or hassle. Quick reliable friendly service. Explained what the problem was and what he needed to do to get it fixed. Would thoroughly recommend
Customer in Hertfordshire Posted on 25/03/2019 , work completed 25/03/2019
Prompt and professional
Customer Service
Quality
Value
Prompt response to telephone call and attendance at my property speedy rectification of problem. Polite and helpful, happy with work highly recommend.
Jennifer, Middlesex Posted on 20/12/2018 , work completed 20/12/2018
Prompt and professional
Customer Service
Quality
Value
Contact made via phone call first impression good. Flexible about when to come. Prompt arrival and gave advice on job and what to expect before starting, gave feed back as job was carried out. They explained all the options to me without any pressure. Very good service would recommend and use again.
David, Hertfordshire Posted on 05/02/2019 , work completed 05/02/2019
Fantastic job
Customer Service
Quality
Value
Chris is polite and always answers his phone immediately. He does a fantastic job and is prompt, clean and professional. Friendly service with 5 star care!!!
Monika, Hertfordshire Posted on 12/02/2019 , work completed 12/02/2019
Excellent Service
Customer Service
Quality
Value
Replaced broken door lock, offered to mend it for less but I chose a replacement which Chris provided. Prompt, honest service. Would have no hesitation in recommending or using his service again.
Customer in Central Bedfordshire Posted on 11/04/2019 , work completed 09/04/2019
Emergency lock change
Customer Service
Quality
Value
Chris was brilliant! He was punctual and friendly! He finished the job extremely quickly did an awesome job! Would defintely recommend!
Customer in Greater London Posted on 04/05/2019 , work completed 04/05/2019
Really helpful and speedy
Customer Service
Quality
Value
I needed keyed alike multilock which he ordered collected and fitted without any hassle or mess. He also fitted a lock that I and bought in Screwfix but wasn't identical to the old one... all now neatly chiseled and fitted.
Customer in Hertfordshire Posted on 07/05/2019 , work completed 30/04/2019
Great service
Customer Service
Quality
Value
This is a great service, they told me what time they would be here and they were, it only took 3 minutes and they were friendly. Couldn't make you feel a fool, it's not the first time I've used them and if I need to, would again, have given friends their phone number.
Sonia, Hertfordshire Posted on 17/12/2018 , work completed 17/12/2018
Great service.
Customer Service
Quality
Value
Prompt and professional. Our lock was changed quickly and the work carried out was very good. We would recommend.
D, Bedfordshire Posted on 15/11/2018 , work completed 15/11/2018
My review
Customer Service
Quality
Value
Fitted us in between jobs. Arrived promptly when he said he would. Fixed our patio door lock in 15 minutes, so only a very reasonable call-out charge.
Peter, Hertfordshire Posted on 24/01/2019 , work completed 24/01/2019
Reliable, quick and great value
Customer Service
Quality
Value
Chris arrived within 15 mins, work was carried out professionally and he kept us informed of progress and options. Tidied up afterwards and the price was very reasonable. Would definitely use him again and recommend him.
Customer in Hertfordshire Posted on 03/08/2019 , work completed 03/08/2019
Very efficient and professional service
Customer Service
Quality
Value
Lock Around The Clock provided us with a great service when changing over the door locks at our new houses. Due to unusual locks on our back door they had to source a special lock which they did by the next working day when they returned to complete the job. They did excellent work including making an adjustment to the door to ensure everything worked smoothly. I felt their prices were fair. All in all highly recommended.
Emma, Hertfordshire Posted on 05/08/2019 , work completed 05/08/2019
Professional and friendly service.
Customer Service
Quality
Value
Chris arrived within the hour following a telephone call, as a key had broken within our front door lock. He recommended that we upgraded our lock as our present lock was not secure and showed and explained why. Whilst he was with us I asked that he checked our back door too. The pricing was explained to us before carrying out any of the work. We felt the cost of the work done was very reasonable considering it was a Saturday evening. I would definitely recommend and use this service again.
Kim, Central Bedfordshire Posted on 10/08/2019 , work completed 10/08/2019
Friendly service
Customer Service
Quality
Value
Prompt, efficient & friendly service.
Which? Trusted Traders Consumer Posted on 01/08/2019 , work completed 01/08/2019
Great work and fast
Customer Service
Quality
Value
I called Chris as I had three door locks that were jamming. One door wouldn't open at all. He arrived within 20 minutes of my call, fixed and adjusted the doors within 45 minutes. Job done!
Customer in Hertfordshire Posted on 04/06/2019 , work completed 04/06/2019
Arrived within 20 mins.
Customer Service
Quality
Value
Very helpful mended existing lock. Didn't try to make us buy a new one.
Ann, Hertfordshire Posted on 05/09/2019 , work completed 05/09/2019
Prompt & professional.
Customer Service
Quality
Value
Replaced cylinder to front door.
Which? Trusted Traders Consumer Posted on 17/01/2020 , work completed 17/01/2020
Easy efficiency.
Customer Service
Quality
Value
Easy to contact via phone. Polite on phone and in person, and cheerful. Able to attend my home following day. Within my budget. Came at agreed time and worked until finished, very satisfactory.
E. A., Buckinghamshire Posted on 21/01/2020 , work completed 21/01/2020
Professional
Customer Service
Quality
Value
Realigned the door. Very quick polite and professional.
Christine, Hertfordshire Posted on 19/01/2020 , work completed 19/01/2020
Fantastic service, brilliant locksmith!
Customer Service
Quality
Value
Chris and George came to our house and fitted a replacement garage door lock. We called in the morning and they arrived in the afternoon. Chris explained what the job would be and how long it would take and provided an estimate. The work was carried out quickly, to a very high standard. They were clean and tidy and very polite. I feel really lucky we were given Chris’s number, I would highly recommend Chris if you need any locks replacing for any reason. 5 Stars! Brilliant Service and a really nice guy! Thanks.
Customer in Hertfordshire Posted on 17/02/2020 , work completed 17/02/2020
Excellent and professional.
Customer Service
Quality
Value
Chris called ahead and arrived on time, within an hour of me phoning. Our bedroom door handle was stuck closed. It turned out to be a more difficult job than it looked. After trying usual methods, Chris had to drill it out and cut some door trim. He got it open, replaced parts, and made good the woodwork and cleaned up. He was friendly, polite, and explained what he was doing. His bill was as he quoted. Would definitely recommend him.
Julie, Buckinghamshire Posted on 27/01/2020 , work completed 27/01/2020
Prompt and successful.
Customer Service
Quality
Value
Mortice bolt was stuck fast in conservatory door and was broken. They came out same day, opened door, replaced bolt with a new one all within an hour. They were polite and professional, I was informed of costs before they came.
Carol, Buckinghamshire Posted on 19/12/2019 , work completed 19/12/2019
Good trader / locksmith
Customer Service
Quality
Value
Great service and a good price. Great to deal with - came out at short notice and replaced and repaired two doors mechanisms.
Customer in Hertfordshire Posted on 13/01/2020 , work completed 13/01/2020
Efficient and courteous
Customer Service
Quality
Value
Chris and his apprentice arrived at the agreed time to sort out a faulty front door handle which meant the door could not be opened from the outside. They quickly determined the fault and were able to replace the part at the same time. Both Chris and his son were courteous and friendly whilst still being very professional. I will definitely use them again should the need arise and would recommend them to others.
Customer in Hertfordshire Posted on 07/01/2020 , work completed 07/01/2020
My review
Customer Service
Quality
Value
Came at short notice. Lock is working well at the moment.
May, Hertfordshire Posted on 13/08/2019 , work completed 13/08/2019
Excellent service
Customer Service
Quality
Value
Replaced multiple locks - front door and patio; and repaired broken back door lock. Turned up on time, explained costs and variation of options clearly, enabled me to make the most suitable decisions. Friendly and helpful manner, and stayed a little longer to do additional work without excessive billing. Fair price for excellent service. Recommended
Customer in Buckinghamshire Posted on 26/05/2020 , work completed 11/05/2020
Good service
Customer Service
Quality
Value
Very good service. Fixed a broken garage lock, did very good job. I recommend them.
Kevin, Kent Posted on 09/06/2020 , work completed 01/06/2020
Friendly efficient service
Customer Service
Quality
Value
I can thoroughly recommend Chris from Lock Around The Clock - we had to call on his services this morning when we were locked out. The service was excellent. Chris advised me how long it would take to get to me and arrived spot on time. He gained access quickly and efficiently and was friendly and professional throughout. I would definitely use this company again.
Sharon Posted on 29/06/2020 , work completed 29/06/2020
Excellent
Customer Service
Quality
Value
They turned up within hours of me contacting them. Very friendly and efficient, taking just 30 minutes to complete the lock replacement.
Customer in Luton Posted on 07/03/2020 , work completed 05/03/2020
Professional and Courteous
Customer Service
Quality
Value
Excellent communication, the work was carried out promptly and efficiently with absolutely no mess or upheaval and the price quoted on the phone was the price we paid. Thoroughly recommended.
Customer in Hertfordshire Posted on 09/03/2020 , work completed 07/03/2020
Swift response and no hassle
Customer Service
Quality
Value
Our five point multi point UPVC external lock failed last night. Chris came mid morning today and sorted the problem in no time.
Customer in Hertfordshire Posted on 27/03/2020 , work completed 27/03/2020
Excellent and friendly service
Customer Service
Quality
Value
Chris fitted a new handle set for our patio door as the old one was close to breaking. He arrived promptly and immediately got to work. He was efficient and friendly and also provided free advice in respect of whether we should upgrade the lock. Excellent, friendly and professional service. Highly recommended.
Customer in Hertfordshire Posted on 29/08/2020 , work completed 05/08/2020
Replace front door lock
Customer Service
Quality
Value
Arrived at agreed time , excellent service, courteous, discussed additional safety options and associated costs
Customer in Hertfordshire Posted on 08/07/2020 , work completed 08/07/2020
Prompt and professional
Customer Service
Quality
Value
Lock barrel replaced as key mislaid! Arrived as arranging and job completed quickly and extra key cut. Great charge (Father and son)
Robert, Hertfordshire Posted on 14/07/2020 , work completed 26/06/2020
Great work and prompt service
Customer Service
Quality
Value
Needed Chris’ help again after a Yale door latch snapped off in my son‘s hand, just wear and tear but it meant we couldn’t lock our inner front porch door. Chris came within an hour of calling on a Saturday morning and immediately replaced the latch. He also replaced another lock and cut additional keys that we needed doing. Very friendly, competent and can do attitude. Had used previously a couple of years ago for other door locks. Wouldn’t hesitate to use again or recommend. Many thanks Chris.
Customer in Hertfordshire Posted on 20/09/2020 , work completed 19/09/2020
Excellent customer service and professionalism
Customer Service
Quality
Value
I contacted Chris about a replacement window lock and some general repairs that we needed on a few window lock handles. He was prompt in providing availability for the job. He offered to come on the day but we chose the following working day. He came on time for the job and was assisted by his son. Both were professional and were wearing face-masks to minimise any potential risks regarding Covid-19. The job was completed efficiently and they checked other window locks for damage and provided maintenance on any requiring it. We were also offered advice on various locks, which showed honesty and helpfulness. I would recommend this company and would use them again if required.
Customer in Hertfordshire Posted on 14/08/2020 , work completed 10/08/2020
Great locksmith!
Customer Service
Quality
Value
Chris arrived promptly, and began working on the door/lock immediately. He was courteous, friendly and knowledgeable. Excellent value for money. I would not hesitate to recommend his locksmith services.
Customer in Hertfordshire Posted on 18/07/2020 , work completed 18/07/2020
Excellent Work
Customer Service
Quality
Value
I am very grateful to Lock Around the Clock for coming round so promptly to fix my front door lock. They were pleasant, quick and efficient
Vivien in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Lock Repair
Customer Service
Quality
Value
Call out on a Sunday evening. Quick response. Efficient locksmith who left everything neat and tidy. Checked and double-checked that lock was working properly and asked me to also check that I could lock and unlock the door. Very helpful and explained exactly what was being done. Done to agreed budget.
Customer in Hertfordshire Posted on 14/07/2022 , work completed 10/07/2022
Very good
Customer Service
Quality
Value
They were very prompt, cooperative and sorted the problem straight away.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 08/08/2022
Quick response. Very helpful.
Customer Service
Quality
Value
Chris responded to my initial phone call shortly after I left a message. He came round within a couple of hours and repaired the latch on my back door. I was very pleased because I thought it might have to be replaced. I wouldn’t hesitate to use him again and would recommend his work.
Customer in Hertfordshire Posted on 15/08/2022 , work completed 13/08/2022
Repaired locks on 2 doors
Customer Service
Quality
Value
The lock on our front door had jammed and we could open from neither inside or out. Additionally one other door was temperamental and did not work easily. Called Lock around the Clock, explained situation and they arrived a couple of hours later. Both doors were fixed within an hour, and now work smoothly. They explained everything, were courteous throughout, and I would certainly recommend their services.
Customer in Hertfordshire Posted on 12/10/2022 , work completed 11/10/2022
Very Happy
Customer Service
Quality
Value
On time, gave me an ETA and work was carried out effectively. Very pleased with their service.
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 23/08/2022
Quick lock replacement
Customer Service
Quality
Value
I phone the company on Monday morning and he came around the same afternoon, replaced lock on door after I was unable to lock it from the outside
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 22/05/2023
Excellent Service
Customer Service
Quality
Value
Lock Around The Clock came and helped with my front door. Would highly recommend, great service and very efficient.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 05/06/2023
Very pleased
Customer Service
Quality
Value
I was having trouble locking & unlocking my back door so called this trader. They arrived very promptly, and were very efficient and polite.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 12/06/2023
Reliable and reasonably priced
Customer Service
Quality
Value
Excellent service from Chris and his colleague! Called on a Sunday as an emergency as my lock had seized and I couldn’t get in. Managed to get in but booked an appointment for Monday instead. They arrived in the morning, on time, and job was sorted within the hour. All work areas tidied up before they left. Advised on best locks to replace with, but no pressure to up-sell at all. Advised that basic one for my front door would be fine, saving me money too. Very reliable and trustworthy. Price was very reasonable and less than expected. Will definitely call him again if needed.
Customer in Central Bedfordshire Posted on 19/06/2023 , work completed 19/06/2023
Door Lock faulty
Customer Service
Quality
Value
Called Chris who answered straight away, very courteous and polite, explained the fault on two locks. Called 10 mins before coming. Inspected and managed to repair one of the faulty ones and saving me £90. Well mannered and tidy work.
Customer in Hertfordshire Posted on 23/04/2021 , work completed 23/04/2021
Efficient, friendly service
Customer Service
Quality
Value
I locked myself out with the key in the lock on the inside. They kept me informed on when they would arrive. They opened the door extremely quickly, making no mess. The charge was the one quoted. The service was very professional and there is no hesitation in recommending them.
Elizabeth in Hertfordshire Posted on 19/04/2021 , work completed 19/04/2021
Patio door unlocked
Customer Service
Quality
Value
Very friendly & efficient work carried out at a fair price. Rang half an hour before arriving to ensure that someone was home.
Steve in Hertfordshire Posted on 20/04/2021 , work completed 20/04/2021
Saved the day
Customer Service
Quality
Value
I had an emergency last Friday morning and frantically called Chris at 7am (not thinking I would get an answer) for his help! He was very calming and arrived within half an hour to change my locks! The job was done quickly and he was very helpful with the matter! Hopefully I don’t have another lock emergency but if I do I will definitely use Locks Around The Clock Again.
Alexandra in Hertfordshire Posted on 27/03/2021 , work completed 19/03/2021
problem solving
Customer Service
Quality
Value
Called Lock around the Clock to come and sort out a door opening problem. Father and son arrived within 45 mins and sorted the situation out very swiftly and efficiently within 30 minutes.Very satisfied and would recommend this company to anyone else.
Customer in Hertfordshire Posted on 04/02/2021 , work completed 04/02/2021
Easy, no fuss, problem solved
Customer Service
Quality
Value
Thanks to Chris for replacing handle assembly and door lock for exterior door. Arrived on time, observed current safety precautions, advised on options and made the required changes, quickly and without fuss. Would be pleased to use again. Dave
Customer in Hertfordshire Posted on 07/04/2021 , work completed 24/03/2021
A pleasure to deal with.
Customer Service
Quality
Value
I called Chris at 8.30am and he was here by 11am with his assistant. Masked up and ready to go. Our door was not secure and it was fixed within an hour and a new lock on. Friendly and efficient and a pleasure to deal with. I have no hesitation in recommending Chris and his assistant to anyone.
Customer in Hertfordshire Posted on 01/03/2021 , work completed 01/03/2021
Fast repair for PVC door mechanism
Customer Service
Quality
Value
Came the day I called and fixed the locking mechanism for a PVC door which would not open. Repaired one component rather than replacing the complete unit, saving money.
Customer in Hertfordshire Posted on 04/03/2021 , work completed 01/03/2021
Professional and worth the money
Customer Service
Quality
Value
I don't usually leave feedback on work done, however, on this occasion it is an absolute pleasure to do so. He and his colleague arrived on time and explained what our options were. It didn't sound like he was selling but more of these are the advantages and disadvantages, very simple. A very respectful and professional company....I would NOT hesitate recommending this company.
Kelly in Hertfordshire Posted on 23/06/2021 , work completed 21/06/2021
Great Locksmith
Customer Service
Quality
Value
I have used lock around the clock 2 or 3 times. Each time, easy to arrange visit, kept me informed when they would arrive on the day, listened to me about problem, tested if it was the real problem, confirmed problem and proposed solution cost. I approved solution & cost - they did it - I paid - everyone happy with result. Will call them next time I need lock smith. Ps even gave me extra key as copy that works was not to the locksmith’s quality.
Customer in Hertfordshire Posted on 01/08/2021 , work completed 01/08/2021
Efficient
Customer Service
Quality
Value
Chris and his assistant arrived exactly when they said. They worked quickly & efficiently, leaving no mess. They explained the work carried out, showed us that the locks now worked without any problems. All in all - great service. Locks are now smooth and in perfect order.
Customer in Hertfordshire Posted on 01/08/2021 , work completed 27/07/2021
Emergency - key snapped in lock
Customer Service
Quality
Value
Found his details in my local - called and answered straight away. Informed me he was at a job but he would call when he finished and would come to me next. Did as he said - arrived , polite and completed the job. An emergency that was resolved within 10 minutes. Number has been stored for future and would recommend.
Donna in Hertfordshire Posted on 17/07/2021 , work completed 17/07/2021
Secured a loose yale lock. You won't find a better locksmith!
Customer Service
Quality
Value
Have used this company several times over the years. Reliable, reasonable, courteous, professional, friendly, efficient and genuine. Would highly recommend, first class service!
Customer in Hertfordshire Posted on 09/11/2021 , work completed 08/11/2021
Lock repair and service
Customer Service
Quality
Value
Just had them round to repair and service a non-functioning lock. Great guy, job done in a few minutes, all working. Called him, said no rush, he came later that day. We will certainly recommend to all that ask.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Repair of UPVC door lock
Customer Service
Quality
Value
Speedy Response. Assessed situation and had spare part available. Expert work. Repaired within an hour at a competitive price. Cannot recommend the highly enough
Jennifer in Hertfordshire Posted on 11/12/2021 , work completed 09/12/2021
Excellent service!
Customer Service
Quality
Value
He arrived in just over an hour from my call, and even phoned to say he was delayed by a few minutes. He explained everything well and was able to make additional keys from his van. Went over and above my expectations.
Customer in Posted on 17/12/2021 , work completed 12/12/2021
Fast, fair and efficient
Customer Service
Quality
Value
Lock around the Clock arrived swiftly, carried out the task in under five minutes and requested a very fair price for their effort.
Customer in Greater London Posted on 10/01/2022 , work completed 10/01/2022
Brilliant service.
Customer Service
Quality
Value
Absolutely fantastic, nothing was too much trouble. Very pleased with the service.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 09/02/2022
quick, tidy and polite! highly recommended
Customer Service
Quality
Value
Our front door locking mechanism failed. Chris came within an hour of being called, quickly diagnosed the problem and explained our options. he fixed the problem straight away, replacing the whole mechanism. Chris was very polite, tidy, quick and very reasonably priced. we were very happy with the service. I would highly recommend him!!!
Customer in Greater London Posted on 14/02/2022 , work completed 12/02/2022
Grateful
Customer Service
Quality
Value
Quick response, personal attention and job fixed.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 11/05/2022
Fixed lock
Customer Service
Quality
Value
I called Chris in the morning and he arrived within 2 hours as promised . He quoted the price of the job at the beginning. He. fixed the lock quickly and also fixed my door which I really appreciated. He was friendly and the price was reasonable. I was very pleased with the job and would highly recommend his service. Fab.
Diane in Hertfordshire Posted on 12/04/2022 , work completed 12/04/2022
Door lock replacement
Customer Service
Quality
Value
I called Chris and he was with me within 30 minutes, replaced my lock and cut me some new keys. Very pleasant and no mess, just got on with the job. I will be keeping this number!
Customer in Hertfordshire Posted on 14/04/2022 , work completed 14/04/2022
Great service
Customer Service
Quality
Value
Really great service, came out to me the same day and fixed my problem straight away. I will definitely use them again if ever needed.
Customer in Hertfordshire Posted on 06/01/2023 , work completed 06/01/2023
Change of lock
Customer Service
Quality
Value
Brilliant company. Arrived on time, explained what was needed, gave several options, all done and paid the job already.
Which? Trusted Traders Consumer Posted on 20/10/2022 , work completed 13/10/2022
Fast and Friendly service
Customer Service
Quality
Value
Fast friendly and efficient service, what more can you ask for. Fixed my issue in no time at all. I would highly recommend them.
Customer in Buckinghamshire Posted on 24/10/2022 , work completed 24/10/2022
Would recommend
Customer Service
Quality
Value
Pleasant, helpful, prompt and professional
Which? Trusted Traders Consumer Posted on 16/02/2023 , work completed 15/02/2023
Snapped key in front door
Customer Service
Quality
Value
We had a key snapped in our front door. This rendered it useless and unable to get back in if we left. I called Lock around the Clock as local to me, and the name made me smile. Prompt effective and friendly service. Had the problem resolved within an hour and at a reasonable charge. Let’s face it. A locksmith isn’t a trade you need often but when you do, you really do. Recommended company, very happy to promote it here.
Customer in Hertfordshire Posted on 24/11/2022 , work completed 24/11/2022
.Excellent locksmith service
Customer Service
Quality
Value
They supplied an excellent service. Very polite. Very happy with the job. I would definitely recommend this company and would be my first choice if needed in future.
Tracy in Hertfordshire Posted on 26/01/2023 , work completed 24/01/2023
Check and adjust door lock
Customer Service
Quality
Value
The lock wouldn't turn for me but they serviced and adjusted it so now it is far easier and I can leave the property securely locked. both worked efficiently, quickly and carefully. They explained what would be needed and completed the work. They did not have to replace a part as first thought which saved me money. Arrived on time from a distance away in spite of returning to the same area in which they'd worked earlier in the day.
Customer in Greater London Posted on 26/10/2023 , work completed 26/10/2023
Great work
Customer Service
Quality
Value
I have used lock around the clock on three occasions. They have always been prompt, efficient and tidy up afterwards. Great service and very trustworthy.
Customer in Hertfordshire Posted on 02/11/2023 , work completed 01/11/2023
Recommended
Customer Service
Quality
Value
Brilliant! What more can I say.
Which? Trusted Traders Consumer Posted on 20/09/2023 , work completed 15/09/2023
A very good service
Customer Service
Quality
Value
I called Chris first thing and he was at my home by 12 midday and repaired my back door straight away. Very impressed and very happy he didn't insist on a new lock as he was honest and was able to repair without extra cost. He had also helped my father in law in the past who was vulnerable. A nice chap. Would recommend.
Which? Trusted Traders Consumer Posted on 13/07/2023 , work completed 16/06/2023
Good family business. Would recommend.
Customer Service
Quality
Value
- Answered every single one of my phone calls. - Were honest about the quote provided. - Came within the hour. - Called when they were 25 min away. - Positive and calm energy. - Polite and professional attitude. - Completed the work in about 30 min. - Work done very well: opening locked door and replacing with new lock. - Gave me a spare set upon completion. - Did not ask a million questions, but got to work immediately. - Cheaper than the other locksmiths in the area.
Customer in Buckinghamshire Posted on 14/07/2023 , work completed 13/07/2023
Good work and well done
Customer Service
Quality
Value
I was having a problem with a gate padlock which was seized up. Even my gardener couldn't budge it. Chris came an hour later and managed to remove it and replace it with a superior weather proof one. He was kind and efficient.
Customer in Hertfordshire Posted on 25/05/2024 , work completed 25/05/2024
Excellent Response
Customer Service
Quality
Value
Excellent response and workmanship in fitting a replacement front door lock. Fair price and friendly service..
Customer in Hertfordshire Posted on 09/04/2024 , work completed 08/04/2024
First Class Service
Customer Service
Quality
Value
Very impressed with service provided by George. I had a door which would not lock and he arranged a very quick appointment, for which he turned up promptly. He quickly diagnosed the problem and replaced the faulty part. He was very friendly, and the repair was carried out to a high standard, at a very reasonable price. Great company.
Customer in Hertfordshire Posted on 06/01/2025 , work completed 06/01/2025
Front door lock
Customer Service
Quality
Value
Very prompt, professional . Gave options re lock system. Happy with the service received . I was shown how to use . Tried the lock a few times with them before they left my house .
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Front door problems with locking and unlocking
Customer Service
Quality
Value
Called Chris on Saturday morning and explained the problem with front door lock which was sticking and unable to lock door previous night. He said he could come out and he rang about and hour later to say he was on his way and updated me. Got down to the task and luckily he was able to do adjustments to the locking system. He got me to make sure I was able to lock and unlock it okay. before he left. Would recommend to others that have lock problems. Very happy customer.
Customer in Hertfordshire Posted on 30/11/2024 , work completed 30/11/2024
Additional locks
Customer Service
Quality
Value
I was given a time slot in which they would arrive, I then received a phone call stating they would be with me in 25 minutes. They were to replace or add new locks in 3 places. Two were straight forward but one was posing a problem. After discussion and looking at other neighbours it was resolved. They were very pleasant and cleared up afterwards. I was given a quote beforehand which included one or two approximate prices and the final bill was less. I was happy with the work done.
Customer in Hertfordshire Posted on 16/12/2024 , work completed 12/12/2024
excellent quick response
Customer Service
Quality
Value
We were recommended this company by a local shop - and they were absolutely right. Our front door needed the lock mending and they efficiently asked us for photos, turning up quickly afterwards with the right part. The job was done quickly with no problems and at a reasonable price. They were very friendly and provided plenty of advice. We would certainly use them again.
Customer in Buckinghamshire Posted on 05/11/2024 , work completed 04/11/2024
Great knowledge, service and fast
Customer Service
Quality
Value
The team came round to change our locks for our new home. They had plenty of stock in the van to suggest different types of locks we can have and different types of turn keys to suit us. Great job team!
Customer in Buckinghamshire Posted on 08/05/2025 , work completed 07/05/2025
Excellent job
Customer Service
Quality
Value
Very helpful, worked quickly, price is very resonable. Chris was very good.
Which? Trusted Traders Consumer Posted on 08/05/2025 , work completed 10/04/2025
Cut and fit BS3621 lock
Customer Service
Quality
Value
Chris offered a great professional service and was very informative and did a brilliant job would highly recommend him
Customer in Hertfordshire Posted on 15/04/2025 , work completed 15/04/2025
Great service
Customer Service
Quality
Value
Managed to lock myself out . The guys responded straight away, arrived in 35 minutes and got me back in under 5 minutes! Friendly guys . Reasonable rates. Highly recommended.
Customer in Central Bedfordshire Posted on 03/04/2025 , work completed 02/04/2025
Excellent service
Customer Service
Quality
Value
Thanks Chris for coming back to me so quickly. Honestly and integrity in shed loads. Lock fixed minimal fuss. Thanks again
Customer in Hertfordshire Posted on 03/06/2025 , work completed 03/06/2025
Excellent.
Customer Service
Quality
Value
Was on time, very professional and did a very good job.
Daphne, Hertfordshire Posted on 01/10/2014 , work completed 01/10/2014
Great job
Customer Service
Quality
Value
Very good and would use again.
Which? Trusted Traders Consumer Posted on 10/03/2015 , work completed 10/03/2015
Prompt and professional
Customer Service
Quality
Value
Phoned up to discuss replacement front door lock & maintenance to back door lock. Advised it wasn't urgent but he was round in about half hour. He gave me options & costs, decision made, he did the work. No problems - no fuss - no mess. I am satisfied that my wife and I are with a better lock for the next 10 years at least (at 87 I don't think I'll be too worried!).
Roger, Hertfordshire Posted on 10/03/2015 , work completed 10/03/2015
Great service
Customer Service
Quality
Value
Came when promised. Job not as easy as expected but did a great job and didn't charge extra to that quoted. Great service.
Eluned, Hertfordshire Posted on 13/08/2014 , work completed 13/08/2014
Prompt, professional straight forward
Customer Service
Quality
Value
Chris answered the phone gave me accurate information on the phone & arranged a time suitable for me. The price was very fair.
Elizabeth, Hertfordshire Posted on 12/08/2014 , work completed 12/08/2014
Speedy service
Customer Service
Quality
Value
Very prompt service arrived on time. Good value for money.
Lisa, Middlesex Posted on 09/02/2015 , work completed 09/02/2015
Very professional
Customer Service
Quality
Value
Prompt efficient service. Very nice man, job done quickly and left hall immaculate after fitting new lock.
Eileen, Hertfordshire Posted on 22/07/2015 , work completed 22/07/2015
Prompt and professional
Customer Service
Quality
Value
Prompt, reliable and informative service. Very pleased.
Thomas, Buckinghamshire Posted on 11/11/2014 , work completed 11/11/2014
Brilliant job, very nice person
Customer Service
Quality
Value
Very prompt, smart & efficient. Would highly recommend.
Rosemary, Hertfordshire Posted on 15/01/2015 , work completed 15/01/2015
Professional & tidy
Customer Service
Quality
Value
Chris fitted a lock on our bathroom and on our office. Excellent service. Advised of cost before starting job. Clean and tidy.
Helen, Hertfordshire Posted on 17/12/2014 , work completed 17/12/2014
Helpful, prompt & professional
Customer Service
Quality
Value
Quickly and professionally opened door and fitted new lock. Reasonable price too.
Robin, Buckinghamshire Posted on 05/09/2014 , work completed 05/09/2014
Prompt & professional
Customer Service
Quality
Value
Phoned Chris and in less than 4 hours, he had been, quoted and done the job. Very helpful and knowledgeable
Martin, Hertfordshire Posted on 26/01/2015 , work completed 26/01/2015
My Review
Customer Service
Quality
Value
Excellent service. Arrived promptly & did a perfect job. Highly recommended.
Pippa, Hertfordshire Posted on 19/03/2015 , work completed 19/03/2015
Replacement lock.
Customer Service
Quality
Value
Excellent, very quick friendly and professional service.
Tenley, Hertfordshire Posted on 23/01/2015 , work completed 23/01/2015
My Review
Customer Service
Quality
Value
Great job
Hida, Hertfordshire Posted on 21/03/2015 , work completed 21/03/2015
Which? Local Review
Customer Service
Quality
Value
Needed a locksmith urgently to replace UPC front door locking arrangement as old had seized. Responded quickly to this call even although it was in the evening. Carried out replacement efficiently and effectively, price as quoted. Courteous manner, would definitely use again.
Tanat Posted on 27/03/2013 , work completed 27/03/2013
Which? Local Review
Customer Service
Quality
Value
Our UPVc front door lock was failing , with part of a spring emerging behind the handle/lock assembly. We called Lock Around The Clock, and Chris agreed to visit later that day. He arrived shortly afterwards, and assured us that the lock and key mechanisms were in good order. He tried to reassemble the handle components, but it proved necessary to fully replace it. It took rather longer than the hour covered by the callout charge, but Chris did not charge extra other than the cost of the new handle assembly. The lock is now working satisfactorily, and we will certainly use Chris in future should the occasion arise. We have stored his number on our mobiles just in case!
MikeFicazdad Posted on 18/10/2013 , work completed 18/10/2013
Which? Local Review
Customer Service
Quality
Value
He came here yesterday and I was most impressed by his promptness, speed and very low charge. (much lower than you quoted for typical traders.)
PADMONT Posted on 03/02/2010 , work completed 03/02/2010
Which? Local Review
Customer Service
Quality
Value
Chris attended within 3 hours of being called and quickly solved the problem with our front door lock in an efficient and professional manner. He let us know when he was on his way and advised on costs. His charge of £49 represents very good value, we would definitely use him again.
Chilterns David Posted on 06/09/2012 , work completed 06/09/2012
Very good
Customer Service
Quality
Value
Helpful and kind, very prompt.
Doreen, Hertfordshire Posted on 07/01/2015 , work completed 07/01/2015
My Review
Customer Service
Quality
Value
Locksmith responded straight away installing new lock today. A speedy job done and very tidy, I would recommend this company.
Lavinia, Hertfordshire Posted on 01/06/2015 , work completed 01/06/2015
Prompt and professional.
Customer Service
Quality
Value
Adjusted composite front door locks - very good and professional service.
Gerry, Hertfordshire Posted on 03/07/2015 , work completed 03/07/2015
Would highly recommend
Customer Service
Quality
Value
On a very stressful house moving day...and no garage key! Lock Around the Clock arrived quickly and changed the garage lock and others on the house, at my request. So impressed, took time to explain how the new locks worked and checked I was ok with opening and closing them before he left. Would definitely use again. Thank you :)
LeeC66 Posted on 29/07/2015 , work completed 29/07/2015
Brilliant job.
Customer Service
Quality
Value
I called Chris at Lock Around The Clock as a door would not open (the cupboard contained medicines which were urgently required for the next day). He arrived before time originally arranged after phoning to see if earlier was acceptable. He carried out the job and I was really impressed, as explained all stages of work required. Great job - would recommend this company with hesitation.
Jean, Bedfordshire Posted on 04/07/2015 , work completed 04/07/2015
Friendly and professional.
Customer Service
Quality
Value
Prompt response. Very professional and friendly did a great job.
Kelvin, Buckinghamshire Posted on 08/07/2015 , work completed 08/07/2015
My Review
Customer Service
Quality
Value
Good work, professional.
Arun, Hertfordshire Posted on 03/07/2015 , work completed 03/07/2015
My Review
Customer Service
Quality
Value
Very satisfied. Quick and efficient.
Simon, Hertfordshire Posted on 20/07/2015 , work completed 20/07/2015
My Review
Customer Service
Quality
Value
The person who fixed my lock was tidy, polite and quick in fixing my door problem. A real professional. I was extremely pleased with the outcome.
Malcolm, Middlesex Posted on 24/07/2015 , work completed 24/07/2015
Prompt and professional
Customer Service
Quality
Value
Especially appreciated phone call before he was arriving in 10 mins.
Bridget, Middlesex Posted on 24/06/2015 , work completed 24/06/2015
My Review
Customer Service
Quality
Value
Excellent, kind helpful men
G, Middlesex Posted on 27/08/2015 , work completed 27/08/2015
Prompt & Professional
Customer Service
Quality
Value
Recommended
Darren, Kent Posted on 23/08/2015 , work completed 23/08/2015
My Review
Customer Service
Quality
Value
Very quick response. Very helpful on phone, work man polite & efficient. I would recommend him
Debbie, Hertfordshire Posted on 26/08/2015 , work completed 26/08/2015
Prompt and professional
Customer Service
Quality
Value
Reliable and prompt service. Co-operative and polite. Would definitely use again if required
Ambar, Hertfordshire Posted on 25/08/2015 , work completed 25/08/2015
Prompt and professional
Customer Service
Quality
Value
Very good
Michael, Hertfordshire Posted on 21/04/2015 , work completed 21/04/2015
Super swift rescue!
Customer Service
Quality
Value
I was locked out with my two small children and Chris answered in just 15 minutes. He warned us the parts could be expensive, but managed to get us in the house with no damage and no need for spare parts. Prompt, friendly, swift and trustworthy.
Jane, Hertfordshire Posted on 29/04/2015 , work completed 29/04/2015
Would recommend
Customer Service
Quality
Value
Good value for money. Quick & professional.
Geraldine, Bedfordshire Posted on 24/04/2015 , work completed 24/04/2015
Fast and professional
Customer Service
Quality
Value
He came very quickly & did a great job.
Which? Trusted Traders Consumer Posted on 15/04/2015 , work completed 15/04/2015
Prompt and professional
Customer Service
Quality
Value
Service was very good. Attendance to problem was very quick and efficient and was amiably priced. Job. Repair into faulty Yale lock on front door.
Sheila, Hertfordshire Posted on 18/03/2015 , work completed 18/03/2015
Brilliant job
Customer Service
Quality
Value
Excellent, replied to my enquiry very promptly, set expectations with a quote (which ended up being more than I paid), carried out the work quickly to a high standard. Friendly too! Would definitely recommend
Nic, Hertfordshire Posted on 09/12/2015 , work completed 09/12/2015
A job well done
Customer Service
Quality
Value
Came when he said (quite quickly). Did a very good job in changing chubb style lock. Worked efficiently and left the place clean and tidy.
Keith, Hertfordshire Posted on 11/01/2016 , work completed 11/01/2016
Great Service
Customer Service
Quality
Value
Would use again
Sue, Middlesex Posted on 12/10/2015 , work completed 12/10/2015
Skilled and reliable
Customer Service
Quality
Value
Arrived early, did a brilliant job for a fair price.
Martin, Hertfordshire Posted on 09/10/2015 , work completed 09/10/2015
Excellent work.
Customer Service
Quality
Value
A Sunday callout at lunchtime, but locksmith arrived quickly and did a complete lock replacement to a high standard. Will be recommending him to family and friends.
Simon, Hertfordshire Posted on 22/11/2015 , work completed 22/11/2015
Very good service
Customer Service
Quality
Value
Friendly reliable service
Gordon, Hertfordshire Posted on 14/12/2015 , work completed 14/12/2015
Fantastic service
Customer Service
Quality
Value
Chris was extremely professional, prompt & friendly. He explained the problem thoroughly & possible options to fix it. Would definitely use again.
Vicki, Hertfordshire Posted on 26/10/2015 , work completed 26/10/2015
Brilliant.
Customer Service
Quality
Value
Excellent service, could not fault.
Sandra, Bedfordshire Posted on 21/10/2015 , work completed 21/10/2015
Excellent work.
Customer Service
Quality
Value
Prompt, efficient and excellent workmanship. Highly recommended.
Sharon, Hertfordshire Posted on 16/11/2015 , work completed 16/11/2015
Prompt & professional
Customer Service
Quality
Value
Quick to respond to call out. Serviced mechanics of back door rather than just put an expensive re-placement in. Advised me of cost in initial phone call. Very professional.
Gay, Middlesex Posted on 11/11/2015 , work completed 11/11/2015
Quick and helpful
Customer Service
Quality
Value
Locked myself out of my house. Rang Lock Around The Clock who were with me straight away. Very helpful and efficient and a fair price also. Great service.
Rosemary, Hertfordshire Posted on 17/09/2015 , work completed 17/09/2015
Excellent
Customer Service
Quality
Value
The lock had dropped down. Called locksmith, came quickly and sorted the problem with efficiency
G, Hertfordshire Posted on 12/10/2015 , work completed 12/10/2015
My Review
Customer Service
Quality
Value
Good job
Brian, Hertfordshire Posted on 13/01/2016 , work completed 13/01/2016
My Review
Customer Service
Quality
Value
Excellent
Which? Trusted Traders Consumer Posted on 25/11/2015 , work completed 25/11/2015
Recommended
Customer Service
Quality
Value
They fitted a lock for me last month. The work was completed on time and to the agreed budget and I can have no complaints about the service.
Which? Trusted Traders Consumer Posted on 01/12/2015 , work completed 01/12/2015
Very friendly and professional
Customer Service
Quality
Value
Chris from Lock Around The Clock was fantastic. He arrived quickly, did a brilliant job, explaining as he went along. He even made our door more safe! Would definitely recommend him.
Rachel, Hertfordshire Posted on 21/09/2015 , work completed 21/09/2015
Prompt & professional
Customer Service
Quality
Value
Very impressed with 'Lock Around The Clock'. Came immediately when I locked myself out of my house. Full of gratitude. Also for the advice and professionalism of the service.
Antonia, Hertfordshire Posted on 02/12/2015 , work completed 02/12/2015
Brilliant. Prompt.
Customer Service
Quality
Value
Very pleasant man. Arrived on time & was very quick on gaining entry.
Dawn, Buckinghamshire Posted on 02/12/2015 , work completed 02/12/2015
Excellent service.
Customer Service
Quality
Value
Arrived earlier than expected, but much to my advantage, and he did call en route. Quick, excellent service and great value for money.
Tamsin, Buckinghamshire Posted on 05/04/2016 , work completed 05/04/2016
Fast and efficient
Customer Service
Quality
Value
Chris arrived exactly as arranged and worked his magic on my locked door. It took him 2 minutes. Very reasonable price. Would recommend.
Deborah, Hertfordshire Posted on 24/11/2016 , work completed 24/11/2016
Prompt & professional
Customer Service
Quality
Value
The trader from "Lock Around The Clock" was very professional and did a brilliant job. I would recommend this company.
Which? Trusted Traders Consumer Posted on 01/04/2016 , work completed 01/04/2016
Very efficient
Customer Service
Quality
Value
I was super pleased with service, efficient, carried parts & reasonable price. Have used company before and would recommend and use again.
Alicia, Hertfordshire Posted on 24/03/2016 , work completed 24/03/2016
Very good and efficient
Customer Service
Quality
Value
He was prompt and helpful. Did a good job.
Richard, Hertfordshire Posted on 23/02/2016 , work completed 23/02/2016
Excellent job, Prompt & Professional
Customer Service
Quality
Value
Arrived when he said he would & phoned when on way, Explained what he had done - drilled out lock on garage, so handle could be turned.
Moira, Hertfordshire Posted on 10/02/2016 , work completed 10/02/2016
Excellent Service
Customer Service
Quality
Value
Change lock & cut extra keys on front door. Excellent prompt service at good price.
Sean, Hertfordshire Posted on 05/02/2016 , work completed 05/02/2016
Very efficient service
Customer Service
Quality
Value
Very efficient and good value for money service. Would definitely use again and recommend to others.
Jeremy, Hertfordshire Posted on 28/01/2016 , work completed 28/01/2016
Brilliant job, prompt & friendly
Customer Service
Quality
Value
Arrived within half hour as stated, sorted lock problem, cut keys on site (good quality ones) good price.
Alison, Hertfordshire Posted on 02/02/2016 , work completed 02/02/2016
Speedy and effective.
Customer Service
Quality
Value
Arrived in five minutes (as promised), gained access in few minutes, clever and competent.
Norman, Hertfordshire Posted on 11/03/2016 , work completed 11/03/2016
Brilliant job
Customer Service
Quality
Value
This is the 3rd time that I have used Lock Around The Clock for 3 different jobs. Each time the work was carried out very efficiently. I have no complaints at all, very happy.
Christine, Bedfordshire Posted on 22/11/2016 , work completed 22/11/2016
Prompt and professional.
Customer Service
Quality
Value
Excellent.
Jennifer, Hertfordshire Posted on 06/06/2016 , work completed 06/06/2016
My Review
Customer Service
Quality
Value
Very efficient. Job speedily and well done.
Ruby, Hertfordshire Posted on 18/05/2016 , work completed 18/05/2016
Lock changing
Customer Service
Quality
Value
Most impressed. I would use him again. Arrived quickly.
Richard, Hertfordshire Posted on 20/02/2016 , work completed 20/02/2016
Thorough job - great service
Customer Service
Quality
Value
Chris replaced garden door lock, adjusted housing on 2 interior door locks so would stay shut and put opening limiter on further door. from start to finish he was thorough in checking what was needed and advising what my options and costs were. A tidy workman, he was punctual, cheerful and courteous and instilled confidence. I will be using him again.
Susan, Hertfordshire Posted on 20/06/2016 , work completed 20/06/2016
Brilliant & professional
Customer Service
Quality
Value
Great job, great guy, honest.
Neal, Buckinghamshire Posted on 23/05/2016 , work completed 23/05/2016
Prompt & professional
Customer Service
Quality
Value
Very satisfied.
Les, Hertfordshire Posted on 30/05/2016 , work completed 30/05/2016
My Review
Customer Service
Quality
Value
Prompt & excellent job
Jean, Bedfordshire Posted on 05/05/2016 , work completed 05/05/2016
My Review
Customer Service
Quality
Value
Very efficient nice man came on time, did a good job.
Laurence, Hertfordshire Posted on 04/05/2016 , work completed 04/05/2016
My Review
Customer Service
Quality
Value
Very efficient, rapid, quality service
David, Hertfordshire Posted on 22/04/2016 , work completed 22/04/2016
Excellent service again
Customer Service
Quality
Value
Polite, punctual, efficient, reasonable rates. Definitely recommend 'Lock Around The Clock' & will use again if necessary.
Rose, Hertfordshire Posted on 28/11/2016 , work completed 28/11/2016
Fantastic job
Customer Service
Quality
Value
Excellent service! Arrived 1 hour after calling. Great advice, professional, installation & a fair price.
Carol, Hertfordshire Posted on 22/06/2016 , work completed 22/06/2016
Quick & friendly
Customer Service
Quality
Value
Chris was friendly & polite, provided a four, professional service.
Which? Trusted Traders Consumer Posted on 28/06/2016 , work completed 28/06/2016
Key broke off in lock
Customer Service
Quality
Value
Chris came when he said he would and retrieved the broken key, thus saving me the cost of a new cylinder. He also lifted the door to prevent it happening again. He was polite and professional and charged less than I expected.
Frances, Middlesex Posted on 16/06/2016 , work completed 16/06/2016
Great job
Customer Service
Quality
Value
Came round really quickly when I had been burgled, fitted new locks very quickly. Will definitely use again.
ipass0108 Posted on 09/09/2016 , work completed 09/09/2016
Fantastic, efficient service
Customer Service
Quality
Value
The back door would not open past the keeps. I envisaged a new costly mechanism but after the door was opened it was found to be the mechanism screws had worked loose and once they were replaced and tightened the door worked perfectly, only charged for visit, brilliant.
Barry, Bedfordshire Posted on 20/06/2017 , work completed 20/06/2017
Great professional job
Customer Service
Quality
Value
Chris was very friendly and expertly replaced two door locks and a lock for the garden shed.
Kenneth, Hertfordshire Posted on 16/07/2016 , work completed 16/07/2016
Excellent work
Customer Service
Quality
Value
Turned up punctually the day after contacted by phone. Work completed satisfactorily in about 45 mins.
Geoffrey, Hertfordshire Posted on 27/06/2017 , work completed 27/06/2017
My Review
Customer Service
Quality
Value
Very quick response to my phone call. Phoned me to say he was on his way. Excellent job done. Very polite man. Would recommend him to anybody.
Janet, Hertfordshire Posted on 02/08/2016 , work completed 02/08/2016
Great job
Customer Service
Quality
Value
Came on time, did the job happily, kept everything tidy with great service as well.
Mathab, Hertfordshire Posted on 04/08/2016 , work completed 04/08/2016
Great job & professional, fixed in 30 minutes.
Customer Service
Quality
Value
Fix lock and door alignment
Happy Customer Posted on 03/08/2016 , work completed 03/08/2016
Very professional, excellent service
Customer Service
Quality
Value
A very quick and professional service, cannot speak too highly of him.
Caroline, Hertfordshire Posted on 16/09/2016 , work completed 16/09/2016
Change of lock
Customer Service
Quality
Value
Excellent job, very quick and efficient was very good job. Would recommend.
Marc, Buckinghamshire Posted on 26/08/2016 , work completed 26/08/2016
Great service
Customer Service
Quality
Value
Following an urgent call Chris Cavabag from Lock Around The Clock attended within the hour and replaced a lock for me. Excellent service.
Neil, Buckinghamshire Posted on 27/09/2016 , work completed 27/09/2016
My Review
Customer Service
Quality
Value
Quick call-out, good job
Derek, Hertfordshire Posted on 01/10/2016 , work completed 01/10/2016
Brilliant job, efficient, friendly.
Customer Service
Quality
Value
Chris is so helpful and efficient, nothing seemed a problem, every my poppy jumping at his legs. Thank you.
Jo, Hertfordshire Posted on 12/09/2016 , work completed 12/09/2016
Great
Customer Service
Quality
Value
Quick work. Kept to his work with time & price. Very friendly. Would use again.
Anonymous Posted on 03/11/2016 , work completed 03/11/2016
Front door jammed
Customer Service
Quality
Value
Chris called 1/2 hour before he arrived. Assessed the problem and explained it all with details & cost before any work has started. Completed work promptly and ensured I was happy before cleaning up.
Ricardo, Bedfordshire Posted on 24/07/2017 , work completed 24/07/2017
Excellent
Customer Service
Quality
Value
Very quick. Resolved problem and helped solve another as well.
Robert, Hertfordshire Posted on 10/08/2017 , work completed 10/08/2017
Lock Around The Clock
Customer Service
Quality
Value
Service was good.
Stephanie, Hertfordshire Posted on 06/04/2018 , work completed 06/04/2018
Prompt & efficient
Customer Service
Quality
Value
Responded to initial call enquiry promptly and within time scale promised.
John, Hertfordshire Posted on 04/07/2018 , work completed 04/07/2018
Prompt and professional
Customer Service
Quality
Value
I telephoned in the morning and was told that locksmith would be with me about 1pm. However, I received a phone call at 12 noon to say he would be with me at 12.15 very prompt and sorted out problem and fixed quickly.
Linda, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Prompt and efficient
Customer Service
Quality
Value
Called to request quote, which provided and arrived to do the work within 4 hrs of call. Friendly & efficient.
Jane, Hertfordshire Posted on 07/09/2018 , work completed 07/09/2018
My review
Customer Service
Quality
Value
Prompt service. Friendly and professional. Would recommend and use again.
Diana, Hertfordshire Posted on 04/01/2019 , work completed 04/01/2019
French Doors Repair
Customer Service
Quality
Value
I was very pleased with the service provided by Lock around the clock. I rang them around midday on 1st November 2021 and they arrived at about 4pm. They quickly identified the reason for the french doors not opening. They fitted a new lock gearbox to the doors which they had brought with them. Both of them were polite and friendly and they left no mess.
Customer in Hertfordshire Posted on 02/11/2021 , work completed 01/11/2021
Efficient, friendly service
Customer Service
Quality
Value
Efficient service, prompt, friendly. Did the job and even swept up afterwards.
Christine, Hertfordshire Posted on 30/09/2016 , work completed 30/09/2016
Excellent job done
Customer Service
Quality
Value
Arrived on time, Advised arrival time by phone. Worked efficiently, courteous to me. Demonstrated how to use the two new locks. Would recommend Chris Cavanah.
Karen G Posted on 29/09/2016 , work completed 29/09/2016
Prompt and professional
Customer Service
Quality
Value
A very nice and polite person who provided a quick and efficient service.
Michelle, Hertfordshire Posted on 12/07/2016 , work completed 12/07/2016
Prompt and professional
Customer Service
Quality
Value
Very quick response to our call. Work carried out quickly and with good results.
Peter, Hertfordshire Posted on 09/09/2016 , work completed 09/09/2016
Would use again
Customer Service
Quality
Value
We lost some keys and needed to replace our locks quickly. This trader was prompt, polite and courteous. A bit expensive, but not unexpected when you need a job doing urgently. I would be happy to use them again.
Which? Trusted Traders Consumer Posted on 23/01/2025 , work completed 23/01/2025
Great job
Customer Service
Quality
Value
Trader arrived within 10 minutes of my phone call. Job was completed in 5 minutes. Very efficient and very professional. Will definitely recommend to others
Bev, Hertfordshire Posted on 22/09/2014 , work completed 22/09/2014
Excellent service
Customer Service
Quality
Value
Prompt, efficient and very helpful.
Steve, Bedfordshire Posted on 11/03/2015 , work completed 11/03/2015
Prompt and professional
Customer Service
Quality
Value
Work was efficiently carried out with good communication to me throughout. Job was done three days ahead of original appointment.
Howard, Buckinghamshire Posted on 23/03/2015 , work completed 23/03/2015
Courteous, fair price, quick
Customer Service
Quality
Value
Chris arrived on time. Called first and explained the problem and solution with associated costs in advance. He replaced a gear box & refitted the mechanism. All done within 30 minutes but didn't mind paying the labour charge. Nice guy. Recommended.
Mark, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
My Review
Customer Service
Quality
Value
Excellent, friendly service
S, Hertfordshire Posted on 21/05/2015 , work completed 21/05/2015
Lock Around The Clock
Customer Service
Quality
Value
Due to domestic violence, needed to change one of my locks and put on additional bolts. Chris was really helpful and accommodating, expressed empathy for my situation. Even though he was pushed for time, he did all the jobs I requested there and then rather than coming back at a later date to fit the bolts.
Nikki, Hertfordshire Posted on 30/05/2015 , work completed 30/05/2015
Quick and reliable.
Customer Service
Quality
Value
Provided a good service. Was flexible on the time he came around on the weekend. Quick, clean and friendly.
Bryan, Hertfordshire Posted on 06/09/2015 , work completed 06/09/2015
Front door gearbox replaced
Customer Service
Quality
Value
Came quickly following callout late Saturday afternoon. Kept closely in touch as to progress and arrival time. Completed the work to a high standard, and had all spares in stock on the van. Even cut additional keys on the van as requested while here.
Novato Posted on 11/10/2015 , work completed 11/10/2015
Prompt & Professional
Customer Service
Quality
Value
Came very quickly, knew exactly what he was doing & the parts on board his van to fix our broken front door. Price as you would expect for services & goods - very impressed. Would recommend
Leon, Hertfordshire Posted on 01/12/2015 , work completed 01/12/2015
Efficient
Customer Service
Quality
Value
Responded to call, came prompt, did the job efficiently
S, Hertfordshire Posted on 12/02/2016 , work completed 12/02/2016
Came very quickly to sort out locks
Customer Service
Quality
Value
Excellent, friendly service.
Suzie, Middlesex Posted on 14/03/2016 , work completed 14/03/2016
Quick, professional and friendly
Customer Service
Quality
Value
Came out within 30 mins (actually under 20mins). Fixed the problem. Offered a cheap preventative solution. Went above and beyond by fixing the broken lock on my bathroom too! Everything was fixed before 08:30 when I only called at 08:00. Would recommend and definitely use Lock Around The Clock again.
Jennifer, Hertfordshire Posted on 15/02/2016 , work completed 15/02/2016
Prompt & professional
Customer Service
Quality
Value
Very quick to arrive at my property and opened the door in a professional manner. Would recommend.
Anne, Hertfordshire Posted on 20/02/2016 , work completed 20/02/2016
Efficient, friendly & professional
Customer Service
Quality
Value
I was very happy with Chris and the work that he did. he explained everything clearly to me.
Lisa, Hertfordshire Posted on 16/06/2016 , work completed 16/06/2016
First Class
Customer Service
Quality
Value
Advertised in local magazine. Rang back immediately. Changed lock next day. Excellent work, couldn't be faulted. Cost reasonable.
Christopher, Hertfordshire Posted on 16/06/2016 , work completed 16/06/2016
Excellent job
Customer Service
Quality
Value
Craig was polite and explained all my options tome. He was very quick with the job and I am extremely pleased with the service.
Winnie, Hertfordshire Posted on 15/07/2016 , work completed 15/07/2016
A good job
Customer Service
Quality
Value
A good job done quickly, efficiently & courteously.
David, Hertfordshire Posted on 24/10/2016 , work completed 24/10/2016
Clear, flexible and professional.
Customer Service
Quality
Value
Although job not urgent, he came promptly. Explained what the job would cost and even went to a Screwfix to get the required part, bring it back and install. Very impressed.
Simon, Hertfordshire Posted on 27/10/2016 , work completed 27/10/2016
Great Job and Quick!
Customer Service
Quality
Value
Superb service, same day, did the job quickly, efficiently and professionally. Very friendly, helpful and knowledgeable and explained all options very well so we knew which one was right for us. Highly recommended and trusted!
Paul, Hertfordshire Posted on 12/09/2017 , work completed 12/09/2017
Excellent, professional, friendly.
Customer Service
Quality
Value
Chris was friendly, professional, and worked quickly. Would recommend him to anyone.
Nigel, Hertfordshire Posted on 27/10/2017 , work completed 27/10/2017
Prompt and professional service.
Customer Service
Quality
Value
Cleaned and oiled a sticking multi-point external door lock and left it working correctly.
Ian, Hertfordshire Posted on 30/10/2017 , work completed 30/10/2017
Timely lock change.
Customer Service
Quality
Value
Gained access to our property after our double lock broke, locking us inside. Came out the same morning, ordered new lock and replaced a couple of days later. Was very friendly and knowledgeable. Would have no hesitation in recommending.
Elizabeth, Hertfordshire Posted on 10/02/2017 , work completed 10/02/2017
Prompt and efficient
Customer Service
Quality
Value
Came same day. Job done quickly and efficiently.
Gail, Hertfordshire Posted on 05/04/2017 , work completed 05/04/2017
My Review
Customer Service
Quality
Value
Excellent
Mary, Hertfordshire Posted on 18/09/2017 , work completed 18/09/2017
Prompt and professional
Customer Service
Quality
Value
Chris took call even though he was on holiday and arranged appointment for his first day back at work.
Sue, Hertfordshire Posted on 21/08/2017 , work completed 21/08/2017
Great service
Customer Service
Quality
Value
We phoned Chris as our keys would not come out of the lock. Friendly and fast service. New barrel fitted within an hour and half of our call.
Gary, Bedfordshire Posted on 27/04/2018 , work completed 27/04/2018
My review
Customer Service
Quality
Value
Came promptly and repaired the lock.
Which? Trusted Traders Consumer Posted on 19/09/2018 , work completed 19/09/2018
Efficient and friendly
Customer Service
Quality
Value
Arrived promptly and worked efficiently. Very polite and friendly.
Carole, Hertfordshire Posted on 25/10/2018 , work completed 25/10/2018
Prompt, efficient service
Customer Service
Quality
Value
I called because our patio door would no longer lock, Chris arrived within 30 minutes and the job was completed within another 45, "gearbox" replaced and plates on frame realigned. The lock is now as good as new.
Customer in Hertfordshire Posted on 08/04/2019 , work completed 08/04/2019
Rapid response and great service
Customer Service
Quality
Value
Chris came the same afternoon following a lunchtime phone call. He replaced the Yale lock on my front door and cut several extra keys for me. He work quickly, tidily and was very pleasant and polite. He charged me exactly what he quoted me over the phone and I thought his charges were very reasonable. I would recommend him to other people.
Customer in Hertfordshire Posted on 17/03/2022 , work completed 17/03/2022
Polite and tidy
Customer Service
Quality
Value
Very pleased with the work completed. They were competent and provided a clear breakdown of the cost, here on time and stuck to their timetable. treated my property with respect and cleaned up after.
Which? Trusted Traders Consumer Posted on 09/03/2023 , work completed 06/03/2023
Professional and timely
Customer Service
Quality
Value
Answered phone calls promptly. Understood that I needed him asap Kept me updated as to when he would come Detected fault immediately and promptly dealt with Though expensive for a simple job this was a Saturday morning and I would not have been able to leave home without repair. Friendly and courteous
Customer in Greater London Posted on 10/11/2024 , work completed 09/11/2024
Quick, thorough, and friendly
Customer Service
Quality
Value
Chris came to fix a UPVC door that wouldn't open. I called in the morning, he came just after lunch, and the door was fixed and working perfectly in 30 mins. Chris diagnosed the problem exactly and replaced a broken gearbox. The costs were clear, and it was altogether excellent service.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 25/11/2024
Changed lock
Customer Service
Quality
Value
Called them, immediate reply, booked an appointment, arrived on time, quick, polite, & friendly. Excellent service
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Fast and efficient.
Customer Service
Quality
Value
Chris was here within 90 minutes and had a replacement part with him so lock fixed within 2 hours of me contacting them. Reasonable price and friendly service. Would use again.
Customer in Hertfordshire Posted on 28/01/2025 , work completed 28/01/2025
Excellent job
Customer Service
Quality
Value
Arrived on time, very experienced & resolved issue quickly, reasonably priced.
Ashok, Hertfordshire Posted on 02/12/2014 , work completed 02/12/2014
Very prompt, reliable, professional
Customer Service
Quality
Value
Called out locksmith to clear jammed door lock. Very prompt, arrived 20 minutes after my call. Worked efficiently and quickly. Did an excellent job. Extremely satisfied with workmanship.
Brian, Hertfordshire Posted on 13/09/2014 , work completed 13/09/2014
Excellent service & work.
Customer Service
Quality
Value
Chris was exceptionally quick in responding to my request to change the locks at my house. His work was of a high standard and came recommended. I would recommend him to anyone.
Which? Trusted Traders Consumer Posted on 13/11/2014 , work completed 13/11/2014
Very quick response.
Customer Service
Quality
Value
No fuss. Very helpful.
Geoff, Buckinghamshire Posted on 13/11/2014 , work completed 13/11/2014
Lifesaver!
Customer Service
Quality
Value
Really quick, efficient and friendly service. Made a difficult situation really easy. Would highly recommend.
Nichola, Hertfordshire Posted on 09/01/2014 , work completed 09/01/2014
My Review
Customer Service
Quality
Value
Prompt service
Androulla, Hertfordshire Posted on 25/05/2015 , work completed 25/05/2015
Fast, competent, friendly
Customer Service
Quality
Value
Called up to solve a stuck key problem triggered by a dodgy gearbox failing in a multi-point locking front door. Chris was with me quickly, gave good advice and replaced the dodgy parts and was able to provide spare keys. Would use again.
Hemel Resident Posted on 16/06/2015 , work completed 16/06/2015
Prompt and professional
Customer Service
Quality
Value
Emergency call out - there within an hour. Courteous, prompt and efficient. Good job.
Andrew, Bedfordshire Posted on 11/02/2015 , work completed 11/02/2015
Excellent job
Customer Service
Quality
Value
Prompt service, clean & tidy. Quick job done
Hilary, Berkhamsted Posted on 05/10/2015 , work completed 05/10/2015
Prompt & professional
Customer Service
Quality
Value
A very speedy response - kept in touch by phone to advise time of arrival. Completed the job swiftly & efficiently.
Janice, Hertfordshire Posted on 02/01/2016 , work completed 02/01/2016
Great job
Customer Service
Quality
Value
10/10 would use again, very fast, friendly and got the job done with no issues.
Sophie, Hertfordshire Posted on 01/04/2016 , work completed 01/04/2016
Excellent service
Customer Service
Quality
Value
Chris was prompt, quickly diagnosed the problem and fixed it all from the back of his van. And all within the price quoted.
John, Hertfordshire Posted on 04/04/2016 , work completed 04/04/2016
Prompt and efficient repair
Customer Service
Quality
Value
I needed a lock fixed quickly on the Sunday of a bank holiday. Locksmith arrived quickly and did an efficient job that quickly cured the problem. Would certainly use his services again.
Happy Customer Posted on 28/08/2016 , work completed 28/08/2016
My review
Customer Service
Quality
Value
Courteous, tidy, efficient. Good, completed promptly and to specification
J, Hertfordshire Posted on 20/12/2016 , work completed 20/12/2016
Good job
Customer Service
Quality
Value
Quite reasonable price, pleasant man, northing too much trouble.
Karen, Hertfordshire Posted on 07/03/2017 , work completed 07/03/2017
Prompt and resolved in less than an hour.
Customer Service
Quality
Value
Would definitely use again. Prompt, kept informed of problem and repair, and polite.
Patricia, Hertfordshire Posted on 21/02/2017 , work completed 21/02/2017
Brilliant.
Customer Service
Quality
Value
Good service, within an hour of calling him he was here, and did a fantastic job.
Angela, Hertfordshire Posted on 26/03/2017 , work completed 26/03/2017
Prompt & professional
Customer Service
Quality
Value
Arrived within the time he said, did the job promptly. Excellent service.
Pauline, Hertfordshire Posted on 28/07/2017 , work completed 28/07/2017
Professional job, good value.
Customer Service
Quality
Value
Initial phone call wasn't great, trader sounded a bit 'wishy-washy' over the phone, & had issues getting him to confirm a time, but when with it. However, upon him turning up the following day he did and excellent job, talking on an additional task within his pre-booked hour of labour, giving good advice, & got on with the jobs, providing a very professional service for a good price. Will use again. Recommended.
Les, Buckinghamshire Posted on 20/06/2017 , work completed 20/06/2017
My review
Customer Service
Quality
Value
Arrived promptly and solved a difficult problem. Good attitude.
Nick, Hertfordshire Posted on 16/01/2018 , work completed 16/01/2018
Excellent job.
Customer Service
Quality
Value
Fast, reliable and trustworthy. Friendly guy with great workmanship. Would recommend and use again.
Aimee, Hertfordshire Posted on 12/01/2018 , work completed 12/01/2018
Prompt and professional
Customer Service
Quality
Value
Prompt and professional.
Jeremy, Hertfordshire Posted on 01/02/2018 , work completed 01/02/2018
Prompt - excellent.
Customer Service
Quality
Value
Presentable young man and very efficient.
Arlette, Hertfordshire Posted on 23/03/2018 , work completed 23/03/2018
Efficient & reliable
Customer Service
Quality
Value
Friendly service. Prompt to arrive. Trustworthy & honest. Reasonable priced.
Shahin, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
Excellent service
Customer Service
Quality
Value
Arrived on time and did job quickly with no drama or problems. A fast friendly service.
Graham, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
Reliable and prompt.
Customer Service
Quality
Value
This is the second time I have used Lock Around The Clock. The phone was answered, an appointment made for the same day and he turned up and did the job as expected. Would definitely recommend.
Catherine, Hertfordshire Posted on 11/05/2018 , work completed 11/05/2018
Speedy & good
Customer Service
Quality
Value
Very speedy and good work.
John, Hertfordshire Posted on 27/06/2018 , work completed 27/06/2018
Great job
Customer Service
Quality
Value
Very efficient and prompt service. The locksmith and his son arrived on time and changed my lock very quickly. He also took time to make sure my door was properly aligned and made some adjustments to ensure it all fitted fine.
Alison, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
My review
Customer Service
Quality
Value
Quick and efficient.
Which? Trusted Traders Consumer Posted on 05/01/2019 , work completed 05/01/2019
Unable to lock door
Customer Service
Quality
Value
Came very soon after notification. Diagnosed the problem and sorted it out quickly and efficiently. Would certainly recommend.
Customer in Hertfordshire Posted on 13/11/2019 , work completed 11/11/2019
Replaced patio door safety bolts
Customer Service
Quality
Value
Arrived at agreed time only 2 hours after my call. Courteous efficient and followed social distancing. Expertly removed old bolts and replaced with new at a reasonable charge for parts and Labour. Highly recommended.
Customer in Hertfordshire Posted on 21/05/2020 , work completed 19/05/2020
Efficient, friendly work
Customer Service
Quality
Value
Our son required a new door lock fitted to comply with his house insurance policy, but needed us to be there when the work was done. We recommended Chris as we had used him in the past. Chris came on time, showed and explained the lock he was going to fit and confirmed it complied with the insurance requirements. He was friendly, but got on with doing the work and cleaned up after. He was able cut extra keys for us and charged the agreed price.
Customer in Hertfordshire Posted on 19/04/2021 , work completed 02/04/2021
A very prompt service
Customer Service
Quality
Value
I rang Lock Around The Clock and was very pleased that they could visit my property the same afternoon. They arrived when they said they would. We discussed the choice of locks and I selected the one I wanted. They then fitted this extremely quickly and then cut some additional keys that I wanted. They were both very polite and friendly.
Keith in Buckinghamshire Posted on 21/04/2023 , work completed 20/04/2023
Prompt and efficient
Customer Service
Quality
Value
Locksmith arrived within 3 hours of my call. He explained the problem of faulty front door lock and spelled out the options. Repair/replacement carried out quickly and efficiently.
Chris, Hertfordshire Posted on 07/01/2015 , work completed 07/01/2015
Prompt and professional
Customer Service
Quality
Value
A clean and efficient tradesman. Complete satisfaction. Worth recommending.
Leonard, Hertfordshire Posted on 07/01/2015 , work completed 07/01/2015
Quick, friendly service.
Customer Service
Quality
Value
Chris was friendly, helpful & efficient. He gave me sage advice about the best way to proceed.
Nikki, Hertfordshire Posted on 27/11/2014 , work completed 27/11/2014
Good job and good price.
Customer Service
Quality
Value
Hi did what was agreed efficiently, on time and for a very fair price.
William, Oxfordshire Posted on 29/01/2015 , work completed 29/01/2015
My Review
Customer Service
Quality
Value
Professional and polite
M, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
Very good job
Customer Service
Quality
Value
Good timing, courteous. Explained options. Solved problems on all windows even when not actually a problem with locks.
John, Buckinghamshire Posted on 04/02/2015 , work completed 04/02/2015
My Review
Customer Service
Quality
Value
Prompt good job.
Kevin, Buckinghamshire Posted on 06/02/2015 , work completed 06/02/2015
Prompt and professional
Customer Service
Quality
Value
Very prompt attendance on call out. Excellent advice and attention.
John, Hertfordshire Posted on 19/02/2015 , work completed 19/02/2015
Excellent fast service
Customer Service
Quality
Value
Organised & fitted same day, very efficient.
Alex, Hertfordshire Posted on 26/03/2015 , work completed 26/03/2015
Excellent, efficient service
Customer Service
Quality
Value
Chris was excellent, good communication despite not having his van on the road. My job was done quickly and efficiently, even upgrading the locks at no extra cost. Yes, I will be using Lock Around the Clock should I need a locksmith again.
Robert, Hertfordshire Posted on 26/08/2015 , work completed 26/08/2015
My Review
Customer Service
Quality
Value
A worn mortise lock was promptly and efficiently replaced. The work area was left very clean.
David, Hertfordshire Posted on 06/11/2015 , work completed 06/11/2015
Prompt, courteous, professional
Customer Service
Quality
Value
When I contracted Chris Cavanah by phone he asked clear and concise questions about my problem (un-openable door). He quickly fixed a time for a visit. Visited at the agreed time, door opened, broken part shown and replacement (lock gearbox) fitted, adjustments made and cleaned up.
John B, Hertfordshire Posted on 16/10/2015 , work completed 16/10/2015
Fantastic job.
Customer Service
Quality
Value
Locked out of daughter's house. Fast response to call for help. Friendly, and did the job in super quick time. Very happy bunny.
Wendy, Hertfordshire Posted on 25/03/2016 , work completed 25/03/2016
Excellent job
Customer Service
Quality
Value
The locksmith (Chris) came on time and phoned me before he arrived. Very reliable.
Sylvia, Hertfordshire Posted on 18/03/2016 , work completed 18/03/2016
Great job
Customer Service
Quality
Value
Pleasant & professional. Did the job efficiently & effectively
J, Buckinghamshire Posted on 13/06/2016 , work completed 13/06/2016
Good job, quick service.
Customer Service
Quality
Value
My back door was jammed and could not be opened from either in or out doors. Trader called by apartment, unjammed door, lifted it so it shut correctly. I recommend trader.
Patricia, Hertfordshire Posted on 26/08/2016 , work completed 26/08/2016
Prompt and professional
Customer Service
Quality
Value
Very prompt. Nice man to deal with. Would definitely recommend.
Celia, Bedfordshire Posted on 16/09/2016 , work completed 16/09/2016
Satisfied.
Customer Service
Quality
Value
Done a brilliant job, got me out of trouble.
Peter, Bedfordshire Posted on 15/09/2016 , work completed 15/09/2016
Rapid service
Customer Service
Quality
Value
Chris was happy to discuss the problem and look at the picture before I asked him to come out. On arrival (20 minutes from call), he had us back in our house in no time.
Andrew, Hertfordshire Posted on 12/02/2017 , work completed 12/02/2017
Quick and professional
Customer Service
Quality
Value
Very happy with the service.
Lilian, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Reliable and efficient service.
Customer Service
Quality
Value
Turned up on time and quickly got the job done. Wouldn't hesitate to recommend.
Clare, Hertfordshire Posted on 18/09/2017 , work completed 18/09/2017
Good service
Customer Service
Quality
Value
Arrived within 2 hours. Fitted new lock and charged the agreed price.
John, Hertfordshire Posted on 22/09/2017 , work completed 22/09/2017
Did Work Well
Customer Service
Quality
Value
Good guy, called on way. Did work well & was pleasant. Perfect.
J, Buckinghamshire Posted on 08/10/2017 , work completed 08/10/2017
Would recommend
Customer Service
Quality
Value
Very polite and tidy workmen. Father and son team.
Bethan, Hertfordshire Posted on 18/04/2018 , work completed 18/04/2018
Prompt and efficient
Customer Service
Quality
Value
Answered phone call very promptly and able to come within the hour to replace lock & cylinder as key to patio door had been lost. Very courteous and clearly knew what he was doing. Would certainly use again.
Vivien, Middlesex Posted on 22/06/2018 , work completed 22/06/2018
Great Job
Customer Service
Quality
Value
Quick response, quick work, polite.
Allan, Hertfordshire Posted on 05/02/2018 , work completed 05/02/2018
Fast and efficient.
Customer Service
Quality
Value
They called within an hour of being phoned, replaced jammed front door within half an hour at a reasonable price. I used them before when I lost the key to my workshop, they called within an hour of being called and replaced the lock quickly and efficiently.
Bernard, Hertfordshire Posted on 03/03/2019 , work completed 03/03/2019
Speedy and professional.
Customer Service
Quality
Value
Trader showed me the problem with my front door handle and fixed it speedily and efficiently. He even helped me carry my shopping in from the car!
Margaret, Hertfordshire Posted on 02/08/2019 , work completed 02/08/2019
Excellent work - and came back for more
Customer Service
Quality
Value
Chris is polite, punctual and dedicated to his work. He even came back after leaving the property as he had thought of an improvement to the locking mechanism he installed. Fantastic work, and will use again.
Customer in Hertfordshire Posted on 18/06/2020 , work completed 16/06/2020
Very prompt & very professional
Customer Service
Quality
Value
Excellent service. Emergency call locked out of house. Came in 1/2 hour which was time quoted. Took 10 percent off quoted price. Very efficiently got door open.
Chris, Bedfordshire Posted on 19/06/2020 , work completed 11/06/2020
Professional service
Customer Service
Quality
Value
This is the third time I have used Chris and his son. Each time they have been prompt and professional with cost quoted up front. I could definitely recommend Lock Around The Clock
Customer in Hertfordshire Posted on 17/04/2023 , work completed 14/04/2023
Excellent Service
Customer Service
Quality
Value
I used this trader to resolve a problem with a UPVC door which I was unable to lock. They answered my call promptly and gave a generous estimate of how long it would take them to respond promising to call me with reasonable notice when they were on their way, This happened. They also advised their hourly rate (which they adhered to) giving me opportunity to decline the work if I was unhappy with it On arrival they swiftly diagnosed the problem and clearly explained the fault giving me ample opportunity to ask questions, They also advised the cost of a required replacement part before proceeding with the work The work was undertaken swiftly and efficiently and I was able to test it to ensure that I was satisfied that it had cured the fault. I was also given useful advice on how to prevent the fault from recurring. Throughout the work I was treated respectfully and I was very pleased with the service received. On the basis of my experience with this job I would be happy to recommend Chris and "Lock around the Clock" to others who required Locksmith Services
Customer in Hertfordshire Posted on 19/12/2023 , work completed 18/12/2023
My Review
Customer Service
Quality
Value
Came at short notice. Professional job.
Jeanette, Bedfordshire Posted on 26/03/2015 , work completed 26/03/2015
Great job, very quick
Customer Service
Quality
Value
Very efficient and gave great advise on locks installed. Would recommend, very pleased with the work.
Hinal, Hertfordshire Posted on 13/12/2014 , work completed 13/12/2014
Great
Customer Service
Quality
Value
Excellent.
S, Bedfordshire Posted on 12/09/2014 , work completed 12/09/2014
Which? Local Review
Customer Service
Quality
Value
Responded to callout within half an hour and replaced the defective lock on our front door quickly and efficiently. Price charged was within the average costings shown on the Which website.
oggiewaffla Posted on 21/07/2011 , work completed 21/07/2011
Which? Local Review
Customer Service
Quality
Value
Patio door wasn't locking, now fixed, along with several other odd jobs around the house which we'd lived with for years. Great service, kept us informed of costs as he went, and payment by debit card made the whole transaction lovely and smooth. He worked quickly and efficiently, and at £44 an hour we got a lot of things fixed for a reasonable price. Oh, and loved the advice to put his number in my phone rather than in the house, in case I'm locked out.
TurnyB Posted on 09/02/2012 , work completed 09/02/2012
Prompt & professional
Customer Service
Quality
Value
Nice chap, very efficient.
N I, Hertfordshire Posted on 05/05/2015 , work completed 05/05/2015
Great help
Customer Service
Quality
Value
Quick response, very helpful. Did a great job replace 2x barrels.
Bob, Hertfordshire Posted on 25/04/2015 , work completed 25/04/2015
Great service
Customer Service
Quality
Value
Needed a locksmith at 8.00pm. He answered the phone and was at my flat very quickly. Job done well and quickly.
TCurran Posted on 17/05/2015 , work completed 17/05/2015
Prompt and professional
Customer Service
Quality
Value
Chris Cavaugh come within hours of being contacted and carried out a professional job.,
Brian, Hertfordshire Posted on 01/09/2015 , work completed 01/09/2015
My Review
Customer Service
Quality
Value
Excellent service.
Mary, Hertfordshire Posted on 17/02/2016 , work completed 17/02/2016
Friendly and helpful.
Customer Service
Quality
Value
Even though changing a front door lock isn't a major job, still wanted to make sure I used a reputable company. Easy to book a time, friendly, professional job, and even recommended another tradesman to complete a separate plumbing job for me!
Jane, Hertfordshire Posted on 19/12/2016 , work completed 19/12/2016
Great job
Customer Service
Quality
Value
Chris came very quickly, which is, of course, important when you are locked out of your house. He was friendly and got the job done quickly. He also offered a solution for the problem to avoid it happening again.
Anthony, Hertfordshire Posted on 04/01/2017 , work completed 04/01/2017
Excellent
Customer Service
Quality
Value
Arrived within 20 mins and had the internal study door open in 30 seconds.
Linda, Hertfordshire Posted on 23/01/2017 , work completed 23/01/2017
Very happy
Customer Service
Quality
Value
Fast, friendly, comprehensive & reliable.
Chris, Hertfordshire Posted on 27/06/2017 , work completed 27/06/2017
Nice job, nice people
Customer Service
Quality
Value
Quick response to initial phone call and came to do the work the next day. Excellent job - replacing two locks. Very polite. I have no hesitation in recommending Lock Around The Clock.
Carol, Hertfordshire Posted on 17/01/2018 , work completed 17/01/2018
Good quality workmanship.
Customer Service
Quality
Value
Contacted me by phone to give time of arrival. Explained in depth the faults and various options available to me. Good quality workmanship and had to adapt to a mechanism which is not in existence anymore. Polite & courteous. Would recommend.
Carol, Hertfordshire Posted on 19/09/2018 , work completed 19/09/2018
Prompt and professional.
Customer Service
Quality
Value
Arrived on time. Carried out excellent service.
Elsa, Hertfordshire Posted on 08/12/2018 , work completed 08/12/2018
Efficient and helpful.
Customer Service
Quality
Value
Prompt, efficient and helpful.
Which? Trusted Traders Consumer Posted on 06/03/2019 , work completed 06/03/2019
Excellent service
Customer Service
Quality
Value
The lock had failed on my front door so I was locked out on a rainy day with my 3 year old boy. I called Chris and he attended within 10 minutes, managed to get in the door and replaced the faulty part quickly and efficiently. I would definitely use Lock Around The Clock again.
Abbie, Hertfordshire Posted on 12/03/2019 , work completed 12/03/2019
Very professional & fast.
Customer Service
Quality
Value
Response on phone was very quick and turned up within the hour, as promised. Clean and professional job.
Frank, Hertfordshire Posted on 14/01/2019 , work completed 14/01/2019
Very good service
Customer Service
Quality
Value
The call out was fast and efficient and quickly solve the issue.
Susan, Buckinghamshire Posted on 20/02/2020 , work completed 20/02/2020
Toilet Door Lock Repair
Customer Service
Quality
Value
This was the second time I used Lock around the Clock. The door to our downstairs toilet was broken and it meant everyone using it had to advise they were in there or sing. I had tried replacing the lock myself. Big mistake. Chris and his colleague replaced the lock and fitted a new one which works very well. They arrived when they said they would. The price was as quoted. They were polite and friendly and cleaned up before leaving. I was very pleased with the work they carried out.
Customer in Hertfordshire Posted on 13/11/2021 , work completed 10/11/2021
Speedy solution
Customer Service
Quality
Value
Chris and his colleague came very quickly to sort out and replace a broken lock fitting. Polite and efficient and tidy and a pleasure to deal with.
Customer in Hertfordshire Posted on 22/11/2024 , work completed 20/11/2024
Yale lock replaced efficiently
Customer Service
Quality
Value
George said that the barrel of our Yale lock on the font door needed replacing and did the job quickly and efficiently.
Customer in Greater London Posted on 17/09/2024 , work completed 16/09/2024
Quick & easy
Customer Service
Quality
Value
Same day attendance, efficient, professional service can't ask for more than that!
Rachel, Hertfordshire Posted on 11/08/2014 , work completed 11/08/2014
Great job!
Customer Service
Quality
Value
Explained all the options clearly so I could make an informed decision. Very friendly chap and job done quickly, quietly and cleanly. Highly recommended
James, Hertfordshire Posted on 16/10/2014 , work completed 16/10/2014
Excellent
Customer Service
Quality
Value
Arrived when said. Very professional and friendly. Would recommend
Natalie, Hertfordshire Posted on 10/09/2014 , work completed 10/09/2014
Which? Local Review
Customer Service
Quality
Value
Excellent service. The friendly locksmith was around promptly and completed the job of changing a lock cylinder very swiftly and professionally. Being able to pay by debit card was very convenient and didn't cost any extra.
Damien, Ealing Posted on 04/11/2010 , work completed 04/11/2010
Which? Local Review
Customer Service
Quality
Value
Chris rang to let us know he'd been delayed, and arrived promptly at the revised time. He was quick and courteous and did a good job. I would happily recommend him.
Armitage Shanks Posted on 08/07/2012 , work completed 08/07/2012
Excellent job.
Customer Service
Quality
Value
Lovely man, carried out an excellent job.
Michele, Hertfordshire Posted on 07/11/2014 , work completed 07/11/2014
Prompt and helpful
Customer Service
Quality
Value
Prompt, helpful and efficient in dealing with the problem.
Natalie, Hertfordshire Posted on 10/09/2015 , work completed 10/09/2015
Professional & prompt
Customer Service
Quality
Value
He arrived very quickly & got me in safely & checked the door was working before he left, he was very helpful.
Which? Trusted Traders Consumer Posted on 12/09/2015 , work completed 12/09/2015
Fast fix.
Customer Service
Quality
Value
Guy arrived, diagnosed door problem, fixed it. Advised price prior to repair. Couldn't ask for more.
Deb, Bedfordshire Posted on 12/04/2016 , work completed 12/04/2016
Same day service!
Customer Service
Quality
Value
I rang at 1pm for a non-urgent job and he was with me by 4pm! The locking mechanism on my back UPVC door had broken so he replaced it quickly and in a tidy fashion. Was friendly to talk to too.
Fern, Hertfordshire Posted on 11/01/2016 , work completed 11/01/2016
Prompt and reliable service
Customer Service
Quality
Value
This was the second occasion on which I had called upon the business. The fact that I was happy to do that speaks for itself. I was siren a prompt service and kept informed as to what needed to be replaced and why.
David, Hertfordshire Posted on 04/03/2016 , work completed 04/03/2016
Prompt and efficient
Customer Service
Quality
Value
He came within 2 hours as promised, spent over an hour on a difficult lock, cleared up after himself and cut some extra keys.
Roy, Hertfordshire Posted on 30/06/2016 , work completed 30/06/2016
Quick to arrive
Customer Service
Quality
Value
Prompt attention and problem quickly dealt with.
Ian, Middlesex Posted on 12/09/2016 , work completed 12/09/2016
Great job very reliable
Customer Service
Quality
Value
Great service, very reliable and prompt and great safety advice.
Dawn, Hertfordshire Posted on 15/06/2016 , work completed 15/06/2016
Prompt and friendly
Customer Service
Quality
Value
Very prompt, came on time and very friendly. Explained the job and what had happened to my old lock.
Robert, Bedfordshire Posted on 09/10/2017 , work completed 09/10/2017
Efficient Service
Customer Service
Quality
Value
Efficient punctual service. Pricing clear from outset. Did a really good job replacing kitchen lock & bathroom lock. Sorted out front door catch. Very happy with workmanship. Would use again.
Alice, Hertfordshire Posted on 24/10/2017 , work completed 24/10/2017
Very Good Work
Customer Service
Quality
Value
It was easy to get hold of them. They came promptly, explained the options for mending the back door lock and did it promptly. They explained what had gone wrong and how to use the new one in combination with the existing everest locks.
Sue, Hertfordshire Posted on 09/03/2018 , work completed 09/03/2018
Very professional
Customer Service
Quality
Value
Very friendly and professional. Provided prompt and good service, would definitely recommend them.
Carol, Hertfordshire Posted on 21/11/2018 , work completed 21/11/2018
My Review
Customer Service
Quality
Value
Fast and efficient
Kate, Hertfordshire Posted on 18/09/2016 , work completed 18/09/2016
My Review
Customer Service
Quality
Value
Prompt & professional
Which? Trusted Traders Consumer Posted on 10/02/2015 , work completed 10/02/2015
Friendly and efficient
Customer Service
Quality
Value
I had a tricky problem with a stuck lock on my patio door. The guy from 'Lock Around The Clock' offered a solution and executed the job with success! Would definitely recommend.
Morven, Hertfordshire Posted on 19/01/2015 , work completed 19/01/2015
My Review
Customer Service
Quality
Value
Good service
Paul, Hertfordshire Posted on 31/12/2015 , work completed 31/12/2015
Excellent job
Customer Service
Quality
Value
I hadn't met Chris before having only spoke on the phone. He turned up on time and done a sound job
Lee, Hertfordshire Posted on 21/01/2016 , work completed 21/01/2016
Quality work & professional
Customer Service
Quality
Value
Chris was very professional. Turned up exactly on time. Worked diligently. Priced reasonable & left having carried out a great repair on my front door lock.
Rupinder, Hertfordshire Posted on 20/01/2016 , work completed 20/01/2016
Prompt and very good
Customer Service
Quality
Value
Quick and efficient and easily contacted.
Betty, Buckinghamshire Posted on 22/02/2016 , work completed 22/02/2016
My Review
Customer Service
Quality
Value
First class work, straight forward, efficient, fair price.
Graham, Hertfordshire Posted on 01/03/2016 , work completed 01/03/2016
Efficient and friendly service
Customer Service
Quality
Value
It was only a small job, to disable the snib on the front door Yale lock. The service was fast & efficient and they arrived on schedule. No problem recommending.
Ian, Hertfordshire Posted on 13/01/2017 , work completed 13/01/2017
My review
Customer Service
Quality
Value
Very helpful
Barbara, Hertfordshire Posted on 18/03/2019 , work completed 18/03/2019
Good, tidy work
Customer Service
Quality
Value
Fitted a new lock to back door. Works well. Made no mess. My other problem is an intermittent stiffness to the lock on the fairly new composite front door. Unfortunately, it was working perfectly when Chris came round. He oiled it and loosened it, so hopefully that will permanently solve the problem.
Customer in Hertfordshire Posted on 24/03/2021 , work completed 23/03/2021
Replaced a lock on front door
Customer Service
Quality
Value
Chris responded promptly and courteously to my call. He arrived on time as promised and replaced the problematic lock. The cost was ok.
Customer in Hertfordshire Posted on 18/07/2023 , work completed 18/07/2023
My Review
Customer Service
Quality
Value
Came when said, good work, left place clean.
Catherine, Hertfordshire Posted on 15/05/2015 , work completed 15/05/2015
Brilliant job.
Customer Service
Quality
Value
Will use this person again, reasonable price, pleased with repair to my UPVC front door lock, gave estimates over phone.
Kim, Hertfordshire Posted on 05/12/2014 , work completed 05/12/2014
My Review
Customer Service
Quality
Value
Reliable and great job.
Shahid, Hertfordshire Posted on 26/06/2015 , work completed 26/06/2015
My Review
Customer Service
Quality
Value
Quick response, good job, fair price
Stephen, Hertfordshire Posted on 02/03/2016 , work completed 02/03/2016
Prompt + diligent
Customer Service
Quality
Value
The job was a tricky one but the trader did not give up, he informed me at all stages. Gave me options and advised of pricing for service and pays up front.
Catherine, Hertfordshire Posted on 01/12/2015 , work completed 01/12/2015
Good job
Customer Service
Quality
Value
Practical job given difficult problem. Professional work, good communication skills.
Diane, Hertfordshire Posted on 13/05/2016 , work completed 13/05/2016
Efficient, quick to respond
Customer Service
Quality
Value
I was very impressed by the quick response to my call out, it was a cold evening and I had my dog with me. Within minutes I was back in my house. Not giving a high value for money because I could little afford it but I suppose it's comparative to other locksmiths on a Sunday.
Jill, Hertfordshire Posted on 20/03/2016 , work completed 20/03/2016
Quick & easy
Customer Service
Quality
Value
Re-fitted front door double lock, fast and easy and friendly!
Sophie, Middlesex Posted on 30/08/2017 , work completed 30/08/2017
Very Prompt and Professional
Customer Service
Quality
Value
The trader completed the job within 1 hour of being called. Amazing!
Barbara, Hertfordshire Posted on 10/10/2016 , work completed 10/10/2016
Great job
Customer Service
Quality
Value
Locksmith did a great job.
John, Buckinghamshire Posted on 11/01/2017 , work completed 11/01/2017
Locked out
Customer Service
Quality
Value
Arrived in 20 mins, quick access to the house. Thank you.
Layla, Hertfordshire Posted on 31/12/2018 , work completed 31/12/2018
Good work and fast.
Customer Service
Quality
Value
Arrived promptly. Work carried out as requested. Price as agreed over phone. He tested door lock in front of me, more than once, and got me to test it to guarantee was fine. Kept area clean during work and when finished.
Customer in Posted on 05/07/2021 , work completed 03/07/2021
Fast, reliable, professional
Customer Service
Quality
Value
Chris was very reliable and professional. Polite and friendly. Would definitely recommend him.
Jenny, Hertfordshire Posted on 18/01/2016 , work completed 18/01/2016
Polite and efficient
Customer Service
Quality
Value
Chris quoted for the job after assessing and told me clearly what the fault was - gearbox in French door. He was very polite and efficient and offered to come back if we encountered any problems. Excellent service!
Tracey, Buckinghamshire Posted on 29/01/2016 , work completed 29/01/2016
My Review
Customer Service
Quality
Value
Very quick service
Claire, Buckinghamshire Posted on 26/07/2016 , work completed 26/07/2016
Excellent
Customer Service
Quality
Value
Also used at last home. Excellent work and service.
Anthony, London Posted on 11/05/2018 , work completed 11/05/2018
Cheerful & polite
Customer Service
Quality
Value
Telephoned to say when he would be with me - arrived on time. No complaint - cheerful, polite gentlemen.
Which? Trusted Traders Consumer Posted on 25/07/2018 , work completed 25/07/2018
Local Locksmith
Customer Service
Quality
Value
I found Mr Cavanah to be helpful and efficient. He kept in touch when he was delayed and arrive to complete the work in super quick time. He was also very kind by adjusting the price of the repair to compensate me for the delay. Would definitely recommend his company and if necessary we would use them again.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
Change locks on upvc pateo doors
Customer Service
Quality
Value
Superb service from George who called to say he was on his way as promised. Changed our locks as we had lost the keys. So polite and efficient. He noticed the handle on our front door was a little loose on his way out so tightened it up. Would highly recommend.
Customer in Central Bedfordshire Posted on 19/09/2024 , work completed 16/09/2024
Quick & friendly
Customer Service
Quality
Value
Very good, competent worker & fixed problem immediately
Lisa, Hertfordshire Posted on 07/10/2014 , work completed 07/10/2014
Excellent service
Customer Service
Quality
Value
The service was very good. He came as arranged, made a good job of replacing my front door lock and explained how the dead lock works. Charges were described in advance and were accurate
Kim, Hertfordshire Posted on 07/10/2014 , work completed 07/10/2014
My Review
Customer Service
Quality
Value
Fast, friendly, professional. Made clear of process before work began.
Tom, Hertfordshire Posted on 08/04/2015 , work completed 08/04/2015
Prompt & professional
Customer Service
Quality
Value
Called within half an hour, repaired front door under an hour, charged a lot less than I thought
Janice, Hertfordshire Posted on 04/10/2014 , work completed 04/10/2014
Prompt and professional.
Customer Service
Quality
Value
My key had snapped off in my door. I couldn't lock the door! Chris came out, he rang me is minutes before he was due to arrive. He fixed my lock within minutes. Friendly, polite and helpful. I will use him again!
Charlotte, Hertfordshire Posted on 15/09/2015 , work completed 15/09/2015
My Review
Customer Service
Quality
Value
Very good job
Jon, Hertfordshire Posted on 12/05/2016 , work completed 12/05/2016
Great job
Customer Service
Quality
Value
The workman arrived on time to fix the lock on my back door. He was polite and courteous. Proceeded to fix the lock and was very tidy and did a great job. Very happy as it saved me spending out on a new door.
Richard, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Came quickly and sorted problem
Customer Service
Quality
Value
Changed lock that was sticking and cut extra keys. Arrived promptly and worked quickly. Would recommend to others.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 04/11/2019
Prompt and Efficient Repair
Customer Service
Quality
Value
Front door lock not working. Answered phone promptly in person and arrived earlier than originally estimated, but they kept me informed and I was pleased with completion of job sooner than expected. They told me how much it would cost before they started the work. Would recommend Chris for speedy, efficient and friendly service, and use again in the future.
Customer in Hertfordshire Posted on 02/12/2021 , work completed 02/12/2021
Prompt & professional
Customer Service
Quality
Value
Excellent service.
Chris, Hertfordshire Posted on 08/03/2015 , work completed 08/03/2015
My Review
Customer Service
Quality
Value
Excellent job done.
June, Hertfordshire Posted on 01/07/2015 , work completed 01/07/2015
Great job, prompt, efficient
Customer Service
Quality
Value
The locksmith arrived when expected, explained the likely cost beforehand, worked quietly and quickly and with a nice manner. I would be happy to recommend him to others.
Lynn, Hertfordshire Posted on 17/10/2015 , work completed 17/10/2015
My Review
Customer Service
Quality
Value
Very good. Turned up, helped.
Raju, Middlesex Posted on 23/09/2015 , work completed 23/09/2015
My Review
Customer Service
Quality
Value
Very quick & efficient
Richard, Hertfordshire Posted on 09/05/2016 , work completed 09/05/2016
Prompt & professional
Customer Service
Quality
Value
Having had handbag stolen complete with door key - anxious to have house safe - locks were changed two hours later at the end of a long day - relief!
Mollie, Bedfordshire Posted on 30/05/2017 , work completed 30/05/2017
Work adequately performed.
Customer Service
Quality
Value
As stated under review title whatever that really means, Mr Cavanagh attended on the date & time promised and did an adequate job for the money as promised.
Robin, Middlesex Posted on 04/10/2017 , work completed 04/10/2017
Prompt & professional
Customer Service
Quality
Value
Responsive and did the job as requested at a reasonable cost.
Which? Trusted Traders Consumer Posted on 08/03/2017 , work completed 08/03/2017
My review
Customer Service
Quality
Value
Very efficient & pleasant.
Philip, Hertfordshire Posted on 18/04/2017 , work completed 18/04/2017
Professional
Customer Service
Quality
Value
Totally professional. A good job. Well done. Would certainly use again.
Kenneth, Hertfordshire Posted on 26/11/2018 , work completed 26/11/2018
Good job
Customer Service
Quality
Value
Good job done. Courteous & efficient.
Andrew, Hertfordshire Posted on 13/03/2019 , work completed 13/03/2019
Front door lock repair.
Customer Service
Quality
Value
Prompt (same day) response. Clear assessment of problem and options with costs. Efficient execution of agreed work. Courteous and friendly. Cleaned up on completion. Very professional. Problem solved at reasonable cost.
Customer in Hertfordshire Posted on 04/12/2023 , work completed 04/12/2023
Prompt & professional
Customer Service
Quality
Value
Was locked out of home on Saturday night, he arrived within 30 minutes, as promised & resolved the problem very quickly & without mess. A very good service.
Steve, Hertfordshire Posted on 09/08/2014 , work completed 09/08/2014
Very polite, very helpful, got the job done!
Customer Service
Quality
Value
Chris was very polite, very helpful and he did the job to a satisfactory standard.
Una, Buckinghamshire Posted on 05/05/2015 , work completed 05/05/2015
Good job.
Customer Service
Quality
Value
Fast - 2 hours from call out. Friendly, efficient.
C, Bedfordshire Posted on 01/04/2015 , work completed 01/04/2015
Prompt response
Customer Service
Quality
Value
Had issue opening JPVC front door. Called for an appointment and he came out the same day. Explained what the problem was and replaced faulty part. Told his call out charge in advance
Debbie, Hertfordshire Posted on 08/01/2016 , work completed 08/01/2016
Quick and efficient
Customer Service
Quality
Value
Turned up exactly when he said he would and informed us of his progress when he arrived. Polite and efficient.
Gavin, Bedfordshire Posted on 05/04/2017 , work completed 05/04/2017
Professional & efficient
Customer Service
Quality
Value
Contacted him at 8am, broken door handle repaired by noon. All contact was by telephone but he was clear and transparent throughout.
John, Hertfordshire Posted on 31/10/2017 , work completed 31/10/2017
Excellent service
Customer Service
Quality
Value
First class service. Prompt, clean and tidy. Job done to a very high standard.
D, Hertfordshire Posted on 25/11/2016 , work completed 25/11/2016
My review
Customer Service
Quality
Value
Prompt & efficient.
Carol, Buckinghamshire Posted on 23/03/2018 , work completed 23/03/2018
Excellent work
Customer Service
Quality
Value
Trader was polite, very helpful & efficient.
G, Herts Posted on 02/09/2014 , work completed 02/09/2014
Well done
Customer Service
Quality
Value
Prompt response & speedy resolution.
Ronald, Hertfordshire Posted on 02/12/2014 , work completed 02/12/2014
My Review
Customer Service
Quality
Value
Quick job
Oliver, Hertfordshire Posted on 11/08/2014 , work completed 11/08/2014
Very good
Customer Service
Quality
Value
On time. Quick, good job, fair price
Mark, Hertfordshire Posted on 16/01/2015 , work completed 16/01/2015
My Review
Customer Service
Quality
Value
Knowledgeable and competent.
Richard, Hertfordshire Posted on 06/07/2015 , work completed 06/07/2015
My Review
Customer Service
Quality
Value
Polite, professional. Explained prices before any work was carried out. Did a good job.
M, Hertfordshire Posted on 04/04/2015 , work completed 04/04/2015
Very good efficient
Customer Service
Quality
Value
Got the job done quickly. Very pleasant. Good job
Pamela, Bedfordshire Posted on 06/01/2015 , work completed 06/01/2015
Brilliant job.
Customer Service
Quality
Value
Really prompt and helpful.
Robert, Buckinghamshire Posted on 02/09/2015 , work completed 02/09/2015
Good Job
Customer Service
Quality
Value
Turned up when agreed. Offered cheaper alternatives to lock problem
James, Hertfordshire Posted on 10/02/2016 , work completed 10/02/2016
My Review
Customer Service
Quality
Value
Thorough job well done!
Lesley, Hertfordshire Posted on 14/09/2015 , work completed 14/09/2015
Great Service
Customer Service
Quality
Value
On time, great service.
David, Buckinghamshire Posted on 21/03/2016 , work completed 21/03/2016
Change two locks
Customer Service
Quality
Value
Good job- Helpful- on time- Clean job- Friendly.
Monica, Hertfordshire Posted on 15/06/2016 , work completed 15/06/2016
Good service
Customer Service
Quality
Value
Lock jammed. Phoned around 9am. He came around 3pm - had several phone calls to update on ETA. Identified and mended the problem.
J, Bedfordshire Posted on 20/12/2016 , work completed 20/12/2016
Did the job needed!
Customer Service
Quality
Value
Repaired the fault with the time & price quoted.
Don, Hertfordshire Posted on 06/11/2016 , work completed 06/11/2016
Prompt & professional
Customer Service
Quality
Value
Got the above trader from Thomson Local. Rang up & he came to my aid in 45 mins.
Patricia, Hertfordshire Posted on 01/03/2017 , work completed 01/03/2017
Very good indeed
Customer Service
Quality
Value
Here within an hour of call. Friendly and job done quickly.
Anthony, Hertfordshire Posted on 17/04/2017 , work completed 17/04/2017
Excellent and reliable service
Customer Service
Quality
Value
Chris was very professional, reliable and reasonably priced. Recommended.
K, Hertfordshire Posted on 31/03/2015 , work completed 31/03/2015
Prompt & Reliable
Customer Service
Quality
Value
Very prompt response (within 20 mins). Pleasant and estimate as given on phone. Very satisfied.
Anthony, Hertfordshire Posted on 17/11/2014 , work completed 17/11/2014
My Review
Customer Service
Quality
Value
Satisfied with work done.
Phyllis Maureen, Hertfordshire Posted on 02/02/2016 , work completed 02/02/2016
Brilliant job
Customer Service
Quality
Value
Contracted in the morning and came within a couple of hours. Provided a quote for work. Was very courteous and tidy
Pauline, Hertfordshire Posted on 11/12/2015 , work completed 11/12/2015
Prompt, Professional Service
Customer Service
Quality
Value
Prompt and professional service. Kept me informed of progress.
Elizabeth, Hertfordshire Posted on 03/12/2015 , work completed 03/12/2015
Prompt, helpful and professional
Customer Service
Quality
Value
Arrived within 30 minutes of calling. Quoted on the phone. Bill was higher but explained why before doing the job. Completed the job within 30 minutes. Very professional.
Neil, Bedfordshire Posted on 24/07/2016 , work completed 24/07/2016
Good job.
Customer Service
Quality
Value
Returned call promptly. Came at time he said he would. Did a good job. Pointed out some other faults which we had corrected at the same time.
Lynn, Hertfordshire Posted on 24/03/2017 , work completed 24/03/2017
Very prompt
Customer Service
Quality
Value
Very good, quick, prompt, rapid service. Would recommend and reuse. Good, honest workmanship.
Linda, Hertfordshire Posted on 30/08/2017 , work completed 30/08/2017
Great job, friendly & efficient
Customer Service
Quality
Value
Prompt, friendly & efficient
Lynn, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
Professional service
Customer Service
Quality
Value
A good service, professional work well done, clean & tidy. Would definitely use again.
C, Hertfordshire Posted on 15/08/2018 , work completed 15/08/2018
Quick, efficient - very pleasant
Customer Service
Quality
Value
Screws had chopped on 2 windows preventing me from opening them. I phoned for help (not urgent) at 9am and they arrived at 11.30am - spent 5 minutes fixing the problem and charged for labour only. Helpful and stated their charge before arrival - very fair.
Carol, Hertfordshire Posted on 14/07/2020 , work completed 29/06/2020
On time/good job
Customer Service
Quality
Value
Very helpful & professional.
Michael, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
Professional job done
Customer Service
Quality
Value
Great job completed on replacing my house locks. Quote was correct when job finished. Having a card payment machine was great, as don't carry cash around with me. Would highly recommend this company.
Lindsay, Hertfordshire Posted on 27/04/2015 , work completed 27/04/2015
Excellent.
Customer Service
Quality
Value
Satisfactorily adjusted sliding patio doors.
Margaret, Hertfordshire Posted on 11/07/2015 , work completed 11/07/2015
My Review
Customer Service
Quality
Value
Satisfactory job.
John, Hertfordshire Posted on 17/11/2015 , work completed 17/11/2015
Prompt and professional
Customer Service
Quality
Value
Chris responded to my query promptly and was able to complete the required work within 4 days. He arrived within the allocated time slot and worked quickly. I would have no hesitation in using his services again and recommending to others.
Sophie, Hertfordshire Posted on 26/08/2015 , work completed 26/08/2015
Prompt & professional
Customer Service
Quality
Value
Arrived at time stated. Job done to my satisfaction. A tidy workman. Very pleased.
Mary, Hertfordshire Posted on 14/01/2016 , work completed 14/01/2016
My Review
Customer Service
Quality
Value
Prompt and professional
Nigel, Middlesex Posted on 17/10/2016 , work completed 17/10/2016
Very satisfied.
Customer Service
Quality
Value
Very satisfied. Quick and efficient.
Subba Rao, Hertfordshire Posted on 16/11/2018 , work completed 16/11/2018
Very courteous
Customer Service
Quality
Value
Very good and tidy finishes. Very courteous.
Which? Trusted Traders Consumer Posted on 03/01/2019 , work completed 03/01/2019
New lock.
Customer Service
Quality
Value
We needed to have the lock changed on our front door. The locksmith came, as promised, in the morning. He worked speedily and efficiently. Very presentable and affable. Also helpful too.
Andrew, Hertfordshire Posted on 09/01/2020 , work completed 09/01/2020
Brilliant job - prompt and honest
Customer Service
Quality
Value
I was very impressed with Chris' efficiency. He came right away as I was locked out; opened the lock which was stuck - and explained what to do in future. He would not take any but his modest fee.
Brigid, Hertfordshire Posted on 20/11/2014 , work completed 20/11/2014
Quick and reliable
Customer Service
Quality
Value
Called back quickly, came around the same day to unblock kitchen sink.
Ruth, Hertfordshire Posted on 30/10/2014 , work completed 30/10/2014
Prompt & professional
Customer Service
Quality
Value
Pleasant manner & well priced.
Peter, Hertfordshire Posted on 24/09/2014 , work completed 24/09/2014
Excellent: lock so smooth
Customer Service
Quality
Value
Very pleased.
Cicely, Hertfordshire Posted on 29/06/2015 , work completed 29/06/2015
Prompt and professional
Customer Service
Quality
Value
Very good.
Christine, Buckinghamshire Posted on 26/08/2015 , work completed 26/08/2015
Prompt and professional
Customer Service
Quality
Value
Not a straight forward lock change as door would not lock on the inside. But gentleman did not leave until all was working perfectly.
Which? Trusted Traders Consumer Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
Excellent work
M, Hertfordshire Posted on 01/08/2016 , work completed 01/08/2016
My review
Customer Service
Quality
Value
Mr Kavanagh took my call efficiently and visited at the time promised. He dealt with any problem promptly. It was a very good for service.
Geoffrey, Hertfordshire Posted on 07/08/2018 , work completed 07/08/2018
Prompt and helpful
Customer Service
Quality
Value
Although the problem was not in fact lock related, Chris quickly identified the cause and carried out brief remedial work.
Anonymous Posted on 08/09/2016 , work completed 08/09/2016
Brilliant job.
Customer Service
Quality
Value
Amazingly quick
Kimberley, Hertfordshire Posted on 01/07/2015 , work completed 01/07/2015
Professional
Customer Service
Quality
Value
Very helpful, fully explained my options.
Kay, Buckinghamshire Posted on 29/01/2015 , work completed 29/01/2015
My Review
Customer Service
Quality
Value
Needed in an emergency. Arrived promptly in 1/2 hour as promised. Job was done quickly and neatly
Which? Trusted Traders Consumer Posted on 24/04/2015 , work completed 24/04/2015
My Review
Customer Service
Quality
Value
Answered phone promptly & called back as agreed. Arrived very swiftly. Job done quickly & efficiently at price agreed. Very pleased.
Hilary, Buckinghamshire Posted on 09/01/2016 , work completed 09/01/2016
Professional and polite
Customer Service
Quality
Value
Very polite. Contacted Chris when he was on holiday and he called upon his return and came over straight away.
Yvette, Hertfordshire Posted on 24/08/2016 , work completed 24/08/2016
My Review
Customer Service
Quality
Value
Quick, job completed to my satisfaction
Happy Customer Posted on 31/08/2016 , work completed 31/08/2016
My Review
Customer Service
Quality
Value
Prompt & Professional
Brendan, Hertfordshire Posted on 28/11/2015 , work completed 28/11/2015
Prompt and professional
Customer Service
Quality
Value
Was here to sort out my locked door within the hour. Excellent service.
Richard, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Good job
Customer Service
Quality
Value
Arrived on time. Worked quickly.
Neville, Hertfordshire Posted on 18/10/2017 , work completed 18/10/2017
My Review
Customer Service
Quality
Value
Achieved result quickly and courteously.
Terence, Hertfordshire Posted on 24/01/2015 , work completed 24/01/2015
Which? Local Review
Customer Service
Quality
Value
A tradesman arrived within about 20 minutes of our phone call. He correctly diagnosed the faults with our two doors, explaining that we didn't need new parts just adjustments. One one star for value for money as I feel that £44 per hour borders on extortionate.
the bishop Posted on 18/07/2010 , work completed 18/07/2010
Quick & efficient
Customer Service
Quality
Value
Straightforward approach and came when said he would. Job was done quickly & efficiently.
Ellen, Hertfordshire Posted on 04/02/2015 , work completed 04/02/2015
Fast & efficient
Customer Service
Quality
Value
Mother-in-law locked out of house. Phones Chris and he was with me within the house. Access gained in minutes. Very pleased to deal with.
Doug, Hertfordshire Posted on 21/11/2014 , work completed 21/11/2014
Swift and good
Customer Service
Quality
Value
Very good
Maurice, Hertfordshire Posted on 22/09/2014 , work completed 22/09/2014
My review
Customer Service
Quality
Value
Arrived on time, did the job. Opened door. Did not clean door after work or floor.
E, Bedfordshire Posted on 11/05/2018 , work completed 11/05/2018
Prompt & efficient.
Customer Service
Quality
Value
Arrived on time as arranged, within half an hour of call. Work carried out efficiently. Was polite & helpful.
J, Hertfordshire Posted on 03/11/2014 , work completed 03/11/2014
Good job
Customer Service
Quality
Value
Chris turned up promptly & was efficient.
Irene, Hertfordshire Posted on 14/12/2014 , work completed 14/12/2014
Good job
Customer Service
Quality
Value
Pleased with the prompt and efficient job.
Margaret, Hertfordshire Posted on 09/08/2018 , work completed 09/08/2018
Expensive.
Customer Service
Quality
Value
Labour charges
J, Bedfordshire Posted on 31/05/2015 , work completed 31/05/2015