Endorsed by Which?

Lock Around The Clock

4.9

1546 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1546 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Fantastic company
Customer Service
Quality
Value
Chris and his Colleague were friendly professional and very efficient. Highly recommend this company. Amazing service. 5 stars!!
Customer in Hertfordshire Posted on 16/06/2022 , work completed 16/06/2022
Badly cut key stuck in the lock
Customer Service
Quality
Value
I was stuck with a badly cut new key in the lock. It wouldn't turn the lock and it wouldn't come out. The locksmith turned up quickly and professionally sorted the problem in an efficient and friendly manner.
Customer in Hertfordshire Posted on 04/07/2022 , work completed 04/07/2022
Excellent Work
Customer Service
Quality
Value
I am very grateful to Lock Around the Clock for coming round so promptly to fix my front door lock. They were pleasant, quick and efficient
Vivien in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Very quick
Customer Service
Quality
Value
They were quick and efficient. Very happy
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 18/07/2022
Lock Repair
Customer Service
Quality
Value
Call out on a Sunday evening. Quick response. Efficient locksmith who left everything neat and tidy. Checked and double-checked that lock was working properly and asked me to also check that I could lock and unlock the door. Very helpful and explained exactly what was being done. Done to agreed budget.
Customer in Hertfordshire Posted on 14/07/2022 , work completed 10/07/2022
Door locks
Customer Service
Quality
Value
Sunday 9:45am we’re stuck the front door would not unlock. We couldn’t leave and if we did would we get back in? Phoned Chris at ‘Lock around the clock’! Long story short, he gave us an estimated price, arrived within half an hour, job done! I Asked if he’d just look at the back door with a view to returning at a later date Chris took a look and resolved that issue too. Obviously a second visit would be another call out charge. He was efficient, polite and I’ve put him on my list of phone contacts, will definitely recommend him! Great guy!
Customer in Hertfordshire Posted on 31/07/2022 , work completed 31/07/2022
Excellent service
Customer Service
Quality
Value
Phoned yesterday at 9 am with a lock jammed so I could not get out to my back garden. I spoke to chris who is the owner he said he was very busy but he wa going to do his best to fit me in and he phone me in the afternoon 30 min before to let me know he was coming the gear box had gone in the lock but he had a spare in the van which he changed straight away for me. Very skilled craftman, excellent service and a good price
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 01/08/2022
Very Impressed
Customer Service
Quality
Value
Chris was very efficent, prompt and reliable. He quoted and kept to that cost. Repaired lock on front door and will definately use him again.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 17/08/2022
Very good
Customer Service
Quality
Value
They were very prompt, cooperative and sorted the problem straight away.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 08/08/2022
Professional, friendly and quality work
Customer Service
Quality
Value
Called Chris 10AM and he was here by 1PM. I thought that was fast considering it wasn’t an emergency job. He was really friendly and knocked the job out in no time. Needing to open the door with a jammed lock and replacing the latch and the cylinder. Work was done to a very high standard and I couldn’t be happier. On top of all of this I thought he was very reasonably priced!
Customer in Central Bedfordshire Posted on 23/09/2022 , work completed 23/09/2022
Great work and fast
Customer Service
Quality
Value
Called Chris at 8.30 was given an estimated time of arrival of 10 - 11 called to confirm exact arrival time and arrived at 10am. Inspected the lock and confirmed that it would need to be replaced provided a cost estimate and completed the job of replacing the lock on a UPVC front door within 25 minutes. Great service great work would definitely recommend .
Customer in Hertfordshire Posted on 02/11/2022 , work completed 02/11/2022
Fast and Friendly service
Customer Service
Quality
Value
Fast friendly and efficient service, what more can you ask for. Fixed my issue in no time at all. I would highly recommend them.
Customer in Buckinghamshire Posted on 24/10/2022 , work completed 24/10/2022
Fitted New Door Locks
Customer Service
Quality
Value
Chris and George were on the doorstep to do the work required in under an hour from my call. Ther came fully prepared and got straight to work. Neat job performed quickly and for a reasonable price. Extremely polite and helpful people. Highly recommended.
Customer in Hertfordshire Posted on 12/01/2023 , work completed 12/01/2023
.Excellent locksmith service
Customer Service
Quality
Value
They supplied an excellent service. Very polite. Very happy with the job. I would definitely recommend this company and would be my first choice if needed in future.
Tracy in Hertfordshire Posted on 26/01/2023 , work completed 24/01/2023
One hundred percent would recommend.
Customer Service
Quality
Value
Had a problem with the lock on the front. This had been fixed twice before by other locksmiths, which on one occasion cost a small fortune! He needlessly change parts that were not necessary. This was absolutely not the case with Chris , he explained everything that needed to be done and all the costs involved (which was nowhere near what we'd previously paid) before carrying out any work. They were quick, and even cleaned my door when they'd finished, super happy!
Michaela in Central Bedfordshire Posted on 28/03/2023 , work completed 28/03/2023
Replace garage door lock
Customer Service
Quality
Value
I rang Chris on Saturday to explain that my garage door lock was being temperamental and I was worried I could be locked out of my garage. As it wasn't an emergency he said it would be cheaper to wait until Monday to fix it, which I appreciated. We agreed a time and he rang to tell me when he was on his way. He had confirmed the price beforehand and gave me a ten percent discount as I had been a customer previously. He and his assistant were very pleasant and efficient in changing the lock and even oiled the springs which lift the up and over door. Splendid service!
Customer in Hertfordshire Posted on 25/04/2023 , work completed 24/04/2023
Very pleased
Customer Service
Quality
Value
I was having trouble locking & unlocking my back door so called this trader. They arrived very promptly, and were very efficient and polite.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 12/06/2023
Very professional
Customer Service
Quality
Value
Changed two locks. Very quick to respond to enquiry and attended at agreed time. Work was very tidy and professional. I would highly recommend.
Customer in Luton Posted on 16/08/2023 , work completed 16/08/2023
Replacement lock
Customer Service
Quality
Value
Very prompt call out service, quoted 30 mins but with me within 20. Very friendly and efficent and overall a good service and I would reccomend him to others.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 19/08/2023
Front Door Lock Cylinder
Customer Service
Quality
Value
We were having issues with our front door lock where the wear on the cylinder was causing difficulties opening the door. I called "Lock around the Clock" just after mid-day. By 4.00 pm they had fitted a new cylinder to the lock The service was exceptional, professional, and friendly and the charge was very reasonable. I would recommend this company to anyone requiring the services of a locksmith.
Richard in Hertfordshire Posted on 31/08/2023 , work completed 31/08/2023
Efficient and Friendly
Customer Service
Quality
Value
Chris and his partner fixed my dodgy front door lock this afternoon and it's now it is working perfectly again. They were friendly, focused and efficient and the job was done quickly and skilfully. Chris was clear about pricing for the work before starting, which I appreciated. Communication was very good too, with Chris phoning soon after I'd left a message and then ringing agian 15 mins before arriving. I'd definitely recommend Lock around the Clock.
Customer in Hertfordshire Posted on 04/09/2023 , work completed 04/09/2023
Lock on door repaired
Customer Service
Quality
Value
Fast efficient service - same day. Very friendly and professional and carried out the works required to a high standard.
Customer in Greater London Posted on 18/09/2023 , work completed 15/09/2023
Very satified with the quick response and great work done.
Customer Service
Quality
Value
The team at Lock around the Clock were great from the initial call to them and saying goodbye with the work done within a few hours. They were able to replace a broken front door lock with compromising the door and even tidied up after them. They arrived promptly as expected, letting me know before hand when they were about to arrive. They did the work quickly and within the agreed among price. The team were friendly and reassuring and it was a great relief to have the problem resolved so quickly. They even tidied up after.
Customer in Luton Posted on 25/10/2023 , work completed 24/10/2023
Check and adjust door lock
Customer Service
Quality
Value
The lock wouldn't turn for me but they serviced and adjusted it so now it is far easier and I can leave the property securely locked. both worked efficiently, quickly and carefully. They explained what would be needed and completed the work. They did not have to replace a part as first thought which saved me money. Arrived on time from a distance away in spite of returning to the same area in which they'd worked earlier in the day.
Customer in Greater London Posted on 26/10/2023 , work completed 26/10/2023
Job Done!
Customer Service
Quality
Value
Chris came out on a cold Sunday morning. Called 30 mins ahead. Arrived when he said. Did a thorough job to fix the problem. Charged the reasonable price quoted on the phone and was kind and cheerful throughout.
Customer in Central Bedfordshire Posted on 27/11/2023 , work completed 25/11/2023
Faulty door lock
Customer Service
Quality
Value
I have used this business in the past and therefore knew that the work would be of a high standard. I had been unable to unlock front door and Chris arrived this morning. He immediately knew what the problem was and re-aligned both Ingersoll and Chubb locks. The work - as in the past - was efficient and professional. Very happy with the outcome.
Customer in Hertfordshire Posted on 28/12/2023 , work completed 28/12/2023
Great service, very reasonable cost
Customer Service
Quality
Value
I highly recommend Chris and his son, who replaced my street door lock. I called them around lunchtime when my old lock seized up, and they gave me an estimated ETA. Chris then called me when he was 5 minutes away, and when he arrived he quickly assessed the problem. The work was done professionally and with the minimum of fuss, and the cost was very reasonable. All in all, a great service.
Customer in Hertfordshire Posted on 06/02/2024 , work completed 06/02/2024
Would recommend
Customer Service
Quality
Value
Very polite. Would recommend. Good workmenship. Very quick to respond to my phone call, and came quickly to fix my door.
Customer in Greater London Posted on 12/03/2024 , work completed 07/03/2024
REPAIRING A LOCK
Customer Service
Quality
Value
They arrived not long after being telephoned, and were most respectful and helpful. They performed the repair well, and I would most certainly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
Lock Change
Customer Service
Quality
Value
Chris and George, father and son polite team. Perfect job, well done. Always very reliable and professional. Very good at what they do.
Customer in Greater London Posted on 19/08/2024 , work completed 19/08/2024
Brilliant service
Customer Service
Quality
Value
Chris and George arrived within 15 mins after I’d locked myself out. Great quick service, also oiled the lock as it was a little stiff. Good value too
Customer in Hertfordshire Posted on 06/12/2024 , work completed 06/12/2024
Great work.
Customer Service
Quality
Value
Lock Around the Clock responded to my call regarding the front door issue yesterday. Chris Cavanah came and was superb with arriving and sorting things for us. Very polite and excellent service. I would definitely recommend this company and Chris as well, very professional especially as it was roughly a start at just after 8.30 pm.
Customer in Buckinghamshire Posted on 26/02/2025 , work completed 25/02/2025
Amazing, friendly service
Customer Service
Quality
Value
Lovely team who changed 2 locks on my new home plus the garage lock too. Gave great advice on a sticking inner door and also regarding the alarm present at the house. Really appreciated their help. Perfect, tidy service with a friendly team.
Customer in Hertfordshire Posted on 25/03/2025 , work completed 04/03/2025
First Rate
Customer Service
Quality
Value
Chris checked the mechanism on our church door. He arrived exactly on time, knew exactly what he was doing and was delightful to deal with.
David, Hertfordshire Posted on 17/11/2014 , work completed 17/11/2014
Prompt and professional
Customer Service
Quality
Value
Chris Cavanah & his company make big efforts to fit peoples' work in as quickly & conveniently as possible. Will come after working hours in emergency. Always reliable to call.
Philomena, Bedfordshire Posted on 16/10/2014 , work completed 16/10/2014
Prompt friendly service.
Customer Service
Quality
Value
Wonderful service from a professional friendly man highly recommend.
Jean, Hertfordshire Posted on 24/10/2014 , work completed 24/10/2014
Brilliant job.
Customer Service
Quality
Value
Fast, friendly & helpful.
C R, Hertfordshire Posted on 13/08/2014 , work completed 13/08/2014
Prompt and professional
Customer Service
Quality
Value
Prompt, reliable and informative service. Very pleased.
Thomas, Buckinghamshire Posted on 11/11/2014 , work completed 11/11/2014
Quick and efficient
Customer Service
Quality
Value
I called Lock Around the Clock as had used them before for a non urgent jammed door. This time I locked myself out with my 2 small children. He kept me informed of his expected arrival time and arrived within the hour, and had us in within a couple of mins. Also received a discount for being a repeat customer
Lisa, Hertfordshire Posted on 20/01/2015 , work completed 20/01/2015
My Review
Customer Service
Quality
Value
Very prompt, came at the time agreed. Very good job. Would recommend him to others.
Barbara, Hertfordshire Posted on 10/03/2015 , work completed 10/03/2015
Excellent
Customer Service
Quality
Value
Pleasant, polite, prompt & most helpful.
Lee, Middlesex Posted on 08/12/2014 , work completed 08/12/2014
Lock solid job
Customer Service
Quality
Value
Prompt and friendly, did a great job with no fuss and cleaned up after.
Chris, Buckinghamshire Posted on 20/07/2016 , work completed 20/07/2016
Prompt and professional
Customer Service
Quality
Value
Very friendly, prompt and efficient. Chris kept me informed of the costs as he went along, even though these did change as he progressed but that was due to the specifics of the door and lock and the way it had broken. All work carried out to a high standard and very pleased with the workmanship and service.
Pete, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
Great job
Customer Service
Quality
Value
Very good and would use again.
Which? Trusted Traders Consumer Posted on 10/03/2015 , work completed 10/03/2015
Very satisfactory
Customer Service
Quality
Value
Called trader early am & he was able to come that afternoon. He called when he said he would, was courteous, tidy & work was satisfactory. He also mentioned a discount I did not realise I was eligible for.
Carole, Hertfordshire Posted on 16/02/2015 , work completed 16/02/2015
My Review
Customer Service
Quality
Value
Very satisfactory job
Claude, Hertfordshire Posted on 16/12/2014 , work completed 16/12/2014
Quick & efficient
Customer Service
Quality
Value
Arrived at appointed time & quickly & efficiently completed the job
Michael, Hertfordshire Posted on 16/01/2015 , work completed 16/01/2015
Great Job
Customer Service
Quality
Value
On time, great guy fantastic service very pleased.
Angela, Hertfordshire Posted on 11/02/2015 , work completed 11/02/2015
My Review
Customer Service
Quality
Value
Very good.
Henry, Middlesex Posted on 23/11/2014 , work completed 23/11/2014
Excellent service
Customer Service
Quality
Value
Chris arrived promptly and clearly explained the options (& cost) available. An excellent value for money service. Recommended without reservation.
Peter, Hertfordshire Posted on 06/01/2015 , work completed 06/01/2015
Which? Local Review
Customer Service
Quality
Value
Our UPVc front door lock was failing , with part of a spring emerging behind the handle/lock assembly. We called Lock Around The Clock, and Chris agreed to visit later that day. He arrived shortly afterwards, and assured us that the lock and key mechanisms were in good order. He tried to reassemble the handle components, but it proved necessary to fully replace it. It took rather longer than the hour covered by the callout charge, but Chris did not charge extra other than the cost of the new handle assembly. The lock is now working satisfactorily, and we will certainly use Chris in future should the occasion arise. We have stored his number on our mobiles just in case!
MikeFicazdad Posted on 18/10/2013 , work completed 18/10/2013
Which? Local Review
Customer Service
Quality
Value
Chris turned up on time and couldn't have done a better job. There turned out to be more for him to do than we had organised with him, but he was happy to stay on and do the extra for us. Lovely chap too! Thanks very much.
petesat Posted on 21/09/2014 , work completed 21/09/2014
Prompt and professional
Customer Service
Quality
Value
Service was very good. Attendance to problem was very quick and efficient and was amiably priced. Job. Repair into faulty Yale lock on front door.
Sheila, Hertfordshire Posted on 18/03/2015 , work completed 18/03/2015
Prompt & professional
Customer Service
Quality
Value
Swift response to phone call. Explained what he was doing well & left all tidy.
Olive, Hertfordshire Posted on 25/04/2015 , work completed 25/04/2015
My Review
Customer Service
Quality
Value
Came out bank holiday, arrived 15 minutes from call out. Excellent service.
Which? Trusted Traders Consumer Posted on 21/04/2015 , work completed 21/04/2015
Fast & efficient
Customer Service
Quality
Value
Fast response - identified problem straight away and carried the part to enable immediate repair to front door lock. Very reasonable price and did not try to sell extra parts
Alec, Hertfordshire Posted on 14/05/2015 , work completed 14/05/2015
Prompt and professional
Customer Service
Quality
Value
Very good
Michael, Hertfordshire Posted on 21/04/2015 , work completed 21/04/2015
Prompt and professional
Customer Service
Quality
Value
The tradesman was very prompt and was very friendly. He was very tidy and cleaned up after he had finished the job. I would definitely use his services again and recommend him to family and friends.
Tracey, Bedfordshire Posted on 23/04/2015 , work completed 23/04/2015
Very prompt.
Customer Service
Quality
Value
Can quickly, completed job efficiently. No hidden costs.
Charlotte, Hertfordshire Posted on 18/05/2015 , work completed 18/05/2015
Brilliant job
Customer Service
Quality
Value
1) On time 2) Job completed within 45 min 3) Very pleasant manner.
Brian, Middlesex Posted on 27/05/2015 , work completed 27/05/2015
Fast and reasonably priced.
Customer Service
Quality
Value
Came straight out, identified the issue and replaced a part rather than the whole thing, which was cheaper. Was all sorted within an hour of my phone call - brilliant!
Michelle, Hertfordshire Posted on 19/05/2015 , work completed 19/05/2015
Excellent job
Customer Service
Quality
Value
Responsive. Good advice for product choice. Clean and tidy job. Good customer service.
Alexis, Hertfordshire Posted on 06/06/2015 , work completed 06/06/2015
Excellent locksmith
Customer Service
Quality
Value
Very friendly and helpful on the phone, prompt arrival and well house-trained! They recommended a replacement and fitted it quickly and professionally, the cost was reasonable, excellent value. Thankyou!
Jonathan, Hertfordshire Posted on 27/06/2015 , work completed 27/06/2015
My Review
Customer Service
Quality
Value
Excellent
Ann, Hertfordshire Posted on 23/06/2015 , work completed 23/06/2015
Prompt and professional
Customer Service
Quality
Value
Especially appreciated phone call before he was arriving in 10 mins.
Bridget, Middlesex Posted on 24/06/2015 , work completed 24/06/2015
Brilliant job.
Customer Service
Quality
Value
I called Chris at Lock Around The Clock as a door would not open (the cupboard contained medicines which were urgently required for the next day). He arrived before time originally arranged after phoning to see if earlier was acceptable. He carried out the job and I was really impressed, as explained all stages of work required. Great job - would recommend this company with hesitation.
Jean, Bedfordshire Posted on 04/07/2015 , work completed 04/07/2015
First class service
Customer Service
Quality
Value
Fast, efficient service with a smile. Would definitely recommend. Chris came in about twenty minutes, explained all available alternatives and fitted new barrel and cut new keys to make my house secure again.
Valerie, Hertfordshire Posted on 09/07/2015 , work completed 09/07/2015
Excellent
Customer Service
Quality
Value
Couldn't have been better or more professional.
Ian, Bedfordshire Posted on 31/08/2015 , work completed 31/08/2015
Excellent job
Customer Service
Quality
Value
Needed urgent action to rectify a fault & received prompt same day solution. Would certainly use again.
Anthony, Hertfordshire Posted on 26/08/2015 , work completed 26/08/2015
Prompt and professional
Customer Service
Quality
Value
Reliable and prompt service. Co-operative and polite. Would definitely use again if required
Ambar, Hertfordshire Posted on 25/08/2015 , work completed 25/08/2015
Quick and helpful
Customer Service
Quality
Value
Locked myself out of my house. Rang Lock Around The Clock who were with me straight away. Very helpful and efficient and a fair price also. Great service.
Rosemary, Hertfordshire Posted on 17/09/2015 , work completed 17/09/2015
My Review
Customer Service
Quality
Value
Very responsive & on time, fast service. Friendly & professional.
Which? Trusted Traders Consumer Posted on 09/09/2015 , work completed 09/09/2015
My Review
Customer Service
Quality
Value
Prompt & Professional.
Maureen, Hertfordshire Posted on 25/09/2015 , work completed 25/09/2015
Friendly and Reliable
Customer Service
Quality
Value
Friendly and reliable, job was completed and paid for within 60 minutes of first call. Worked well in our busy reception area. Very polite.
Sophie, Hertfordshire Posted on 19/10/2015 , work completed 19/10/2015
Fantastic job, prompt, on time, friendly
Customer Service
Quality
Value
Chris was fantastic, came at short notice, did a brilliant job. Fast & always on time.
Which? Trusted Traders Consumer Posted on 28/10/2015 , work completed 28/10/2015
Brilliant.
Customer Service
Quality
Value
Excellent service, could not fault.
Sandra, Bedfordshire Posted on 21/10/2015 , work completed 21/10/2015
My Review
Customer Service
Quality
Value
Excellent
Anne, Hertfordshire Posted on 19/11/2015 , work completed 19/11/2015
Prompt & professional
Customer Service
Quality
Value
The problem was sorted in a few minutes. He was polite & efficient. Well done!
Queenie, Middlesex Posted on 12/12/2015 , work completed 12/12/2015
Excellent
Customer Service
Quality
Value
Amazingly good. Came within the hour to fix jammed lock - replaced. Took 10 mins. Friendly and professional at very reasonable cost.
Anne, Hertfordshire Posted on 24/09/2015 , work completed 24/09/2015
Excellent
Customer Service
Quality
Value
A very fast and efficient service.
Rodney, Hertfordshire Posted on 28/11/2015 , work completed 28/11/2015
My Review
Customer Service
Quality
Value
On time very tidy and a very nice man.
Audrey, Hertfordshire Posted on 12/01/2016 , work completed 12/01/2016
Efficient
Customer Service
Quality
Value
He came when he said he would. Told me what was wrong, and how much it would be, repaired it thoroughly, tidied up afterward, very pleasant, very very efficient, would recommend to friends & family. Certainly would use again.
Julie, Hertfordshire Posted on 05/01/2016 , work completed 05/01/2016
Excellent, quick job
Customer Service
Quality
Value
I called at 1pm and lock was fitted at 5pm on same day at my convenience.
Jackie, Hertfordshire Posted on 11/01/2016 , work completed 11/01/2016
Stuck front door
Customer Service
Quality
Value
Excellent, fast, efficient value for money same day service - all problems fixed
Hazelle, Hertfordshire Posted on 19/01/2016 , work completed 19/01/2016
Fast & efficient
Customer Service
Quality
Value
Lock Around The Clock have proved to be on both occasions, reliable, fast, efficient and reasonable cost.
Which? Trusted Traders Consumer Posted on 18/01/2016 , work completed 18/01/2016
Very efficient service
Customer Service
Quality
Value
Very efficient and good value for money service. Would definitely use again and recommend to others.
Jeremy, Hertfordshire Posted on 28/01/2016 , work completed 28/01/2016
Brilliant & Courteous
Customer Service
Quality
Value
Highly recommend Chris, always on time, tidy and does an excellent job.
Vanessa, Hertfordshire Posted on 16/12/2015 , work completed 16/12/2015
Brilliant job.
Customer Service
Quality
Value
Rang about 12.30pm, told he would be here in an hour. 1.25pm arrived, told me I needed a new barrel as keys kept sticking. Changed as keys kept sticking. Changed the lock for one with more security. Left 2.05pm. Very good job all round.
Susan, Hertfordshire Posted on 18/02/2016 , work completed 18/02/2016
Good job, right price
Customer Service
Quality
Value
Did what it said in the ad. Clean, no dirt, went into why and how things work.
John, Hertfordshire Posted on 09/03/2016 , work completed 09/03/2016
Excellent service
Customer Service
Quality
Value
Quality - quick - cheap 10/10.
Which? Trusted Traders Consumer Posted on 01/03/2016 , work completed 01/03/2016
Prompt & professional
Customer Service
Quality
Value
The trader from "Lock Around The Clock" was very professional and did a brilliant job. I would recommend this company.
Which? Trusted Traders Consumer Posted on 01/04/2016 , work completed 01/04/2016
Very efficient
Customer Service
Quality
Value
I was super pleased with service, efficient, carried parts & reasonable price. Have used company before and would recommend and use again.
Alicia, Hertfordshire Posted on 24/03/2016 , work completed 24/03/2016
My Review
Customer Service
Quality
Value
Efficient as ever
Steve, Hertfordshire Posted on 11/04/2016 , work completed 11/04/2016
My Review
Customer Service
Quality
Value
Conservatory door couldn't be opened. New it's perfect & so easy to open. Very good & quick workmanship.
Judith, Middlesex Posted on 27/04/2016 , work completed 27/04/2016
My Review
Customer Service
Quality
Value
Very efficient nice man came on time, did a good job.
Laurence, Hertfordshire Posted on 04/05/2016 , work completed 04/05/2016
Excellent work
Customer Service
Quality
Value
Arrived in time given, worked quickly and tidily, would happily call him again.
Samantha, Hertfordshire Posted on 12/05/2016 , work completed 12/05/2016
Prompt workmanlike service
Customer Service
Quality
Value
I expected to pay for a new lock but he said changing the lock cylinder was all that was necessary. Additional keys were cut on the spot at a very competitive price. He was also able to fit & supply a key safe which I had enquired about. A no fuss service.
Muriel, Hertfordshire Posted on 17/03/2016 , work completed 17/03/2016
My Review
Customer Service
Quality
Value
Very efficient. Job speedily and well done.
Ruby, Hertfordshire Posted on 18/05/2016 , work completed 18/05/2016
Brilliant
Customer Service
Quality
Value
Very good and friendly gentlemen.
Fiona, Buckinghamshire Posted on 19/05/2016 , work completed 19/05/2016
prompt service & tradesman
Customer Service
Quality
Value
Found this professional and sought out to build up a ring bell. In fact I was very pleased to qualify for a pensioner's discount. Will definitely recommend this man again.
Leonard, Hertfordshire Posted on 20/02/2016 , work completed 20/02/2016
Brilliant job
Customer Service
Quality
Value
Very efficient and courteous tradesmen, prompt and thoughtful.
Cheryl, Bedfordshire Posted on 17/05/2016 , work completed 17/05/2016
Brilliant job, excellent advice etc.
Customer Service
Quality
Value
This was not a large job, but the work carried out, parts supplied and advice given were excellent.
Oswin, Middlesex Posted on 28/06/2016 , work completed 28/06/2016
My Review
Customer Service
Quality
Value
Very quick response to my phone call. Phoned me to say he was on his way. Excellent job done. Very polite man. Would recommend him to anybody.
Janet, Hertfordshire Posted on 02/08/2016 , work completed 02/08/2016
My Review
Customer Service
Quality
Value
The gentleman was friendly and did a very good job. We are really satisfied.
Pauline, Middlesex Posted on 18/04/2016 , work completed 18/04/2016
Very helpful & inexpensive
Customer Service
Quality
Value
Had a problem with door latch which was sorted by company very efficiently and at a very low price. Chris and his colleagues were very helpful and courteous. Will recommend and use again if necessary.
Alan, Buckinghamshire Posted on 07/08/2017 , work completed 07/08/2017
Good job well done
Customer Service
Quality
Value
The contractors did a very good job, customer service was great & arrived on time.
Which? Trusted Traders Consumer Posted on 19/07/2016 , work completed 19/07/2016
Great job
Customer Service
Quality
Value
Chris was fast and efficient. Came on time and explained what he was doing.
Darryl, Bedfordshire Posted on 01/08/2016 , work completed 01/08/2016
Great job
Customer Service
Quality
Value
Came on time, did the job happily, kept everything tidy with great service as well.
Mathab, Hertfordshire Posted on 04/08/2016 , work completed 04/08/2016
Prompt and professional
Customer Service
Quality
Value
Came out same day as discussed. Prompt, efficient. Easy to deal with.
Gaynor, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Fast & excellent service.
Customer Service
Quality
Value
We called Chris & he arrived within 10 minutes. He got us back in to our home straight away. Couldn't thank him enough.
Sophie, Hertfordshire Posted on 26/09/2016 , work completed 26/09/2016
Prompt & professional
Customer Service
Quality
Value
A job well done at a good price. Would recommend.
John, Hertfordshire Posted on 07/10/2016 , work completed 07/10/2016
Brilliant job, efficient, friendly.
Customer Service
Quality
Value
Chris is so helpful and efficient, nothing seemed a problem, every my poppy jumping at his legs. Thank you.
Jo, Hertfordshire Posted on 12/09/2016 , work completed 12/09/2016
Brilliant company
Customer Service
Quality
Value
He came out within 20 mins of ringing. He quoted a price which was half of what was quoted by another company. He was courteous and aligned door as well as fitting lock. Had apprentice with him and was instructing him on all the work. Amazing company to go to when you are in trouble. What an honest man.
Maureen, Hertfordshire Posted on 28/10/2016 , work completed 28/10/2016
Brilliant
Customer Service
Quality
Value
Lock Around The Clock, Chris Cavanah has done 2 jobs for me, very, very good.
Jacqueline, Hertfordshire Posted on 11/04/2017 , work completed 11/04/2017
Highly recommend.
Customer Service
Quality
Value
Chris and his young apprentice arrived quickly, entered my house and replaced the faulty lock. Chris also oiled my porch door to stop it sticking. Very impressed with the service, professionalism and price. Thank you.
Joanne, Hertfordshire Posted on 09/11/2016 , work completed 09/11/2016
My Review
Customer Service
Quality
Value
Prompt, professional and friendly
Maxine, Bedfordshire Posted on 13/11/2016 , work completed 13/11/2016
Excellent service
Customer Service
Quality
Value
Front door lock replaced quickly. Efficiently and friendly guy. Great value for money. Highly recommended.
Which? Trusted Traders Consumer Posted on 16/11/2016 , work completed 16/11/2016
Quick and efficient
Customer Service
Quality
Value
Wanted a lock fitted to exterior side gate. Work done on date and time agreed. Done quickly and at agreed price. Have used this trader before and would recommend.
Philip, Middlesex Posted on 02/02/2017 , work completed 02/02/2017
My review.
Customer Service
Quality
Value
Excellent and quick service.
Richard, Hertfordshire Posted on 17/12/2016 , work completed 17/12/2016
Excellent service
Customer Service
Quality
Value
Very prompt, friendly and efficient service. Would highly recommend this trader.
Bill, Hertfordshire Posted on 17/01/2017 , work completed 17/01/2017
Excellent service
Customer Service
Quality
Value
Quick, friendly. Great value for money.
Paul, Hertfordshire Posted on 23/01/2017 , work completed 23/01/2017
Excellent and quick service
Customer Service
Quality
Value
Came out very quickly in the evening to repair problem with front door lock, which otherwise would have meant that door could not have been locked. Excellent standard of work and service. Would absolutely use again if needed.
Martin Posted on 06/02/2017 , work completed 06/02/2017
My review
Customer Service
Quality
Value
Highly recommended. Most impressed.
Brian, Middlesex Posted on 03/02/2017 , work completed 03/02/2017
Great job
Customer Service
Quality
Value
Great job. Will certainly use them again.
Anju, Hertfordshire Posted on 17/01/2017 , work completed 17/01/2017
Brilliant job
Customer Service
Quality
Value
Prompt service, great job.
Terry, Hertfordshire Posted on 31/01/2017 , work completed 31/01/2017
Brilliant job.
Customer Service
Quality
Value
Chris came promptly and sorted out our front door lock expertly and fitted a new cylinder. He was even able to cut extra keys in his van. An excellent service.
Robert, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Prompt and professional.
Customer Service
Quality
Value
I was having difficulty in unlocking and opening my front door. Chris assessed the problem that the lock was catching on the panel on the door frame. He adjusted and repaired the panel and now the door locks and unlocks easily. I was very pleased with the work Chris carried out. I will certainly call upon his services when needed.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Quick, efficient service
Customer Service
Quality
Value
We lost our keys and within an hour of calling them, they were on site and efficiently changed the locks cutting the extra keys needed.
Melanie, Hertfordshire Posted on 25/02/2017 , work completed 25/02/2017
Perfect.
Customer Service
Quality
Value
Could not be better - time, work, courteous.
Anthony, Hertfordshire Posted on 23/03/2017 , work completed 23/03/2017
Excellent service
Customer Service
Quality
Value
Arrived very promptly - courteous and professional. Did an excellent job. Highly recommended.
Sue, Hertfordshire Posted on 23/03/2017 , work completed 23/03/2017
Quick, helpful & efficient.
Customer Service
Quality
Value
Chris came round immediately. He instantly knew what the problem was and had all the equipment necessary to fix it. He finished in just over an hour, but only charged for the hour. Fantastic job.
Timothy, Hertfordshire Posted on 13/04/2017 , work completed 13/04/2017
Excellent service
Customer Service
Quality
Value
He kept me informed at all times, cheerfully adjusted arrangements when I need to change them. Turned up when he said he would, efficiently did the required job. Was very pleasant I couldn't ask for more.
Janet, Buckinghamshire Posted on 27/05/2017 , work completed 27/05/2017
Quick and efficient.
Customer Service
Quality
Value
Chris was quickly on the scene to assist us back in to the property. Locks changed for very reasonable price, also helped to stop the front door from sticking, which has been like it for ages.
Nicola, Hertfordshire Posted on 01/06/2017 , work completed 01/06/2017
Problem quickly found & sorted
Customer Service
Quality
Value
A/A. Back door lock stuck. Door didn't want to open or close. Grit and chips found in mechanism due to recent outside rendering. Arrived on time, very fair and reasonable.
Marian, Hertfordshire Posted on 26/05/2017 , work completed 26/05/2017
Brilliant job
Customer Service
Quality
Value
Changed rail on door lock - came very promptly, telephoned 20 mins before arrival, efficient, helpful and polite.
Which? Trusted Traders Consumer Posted on 25/05/2017 , work completed 25/05/2017
Great job, fast and friendly
Customer Service
Quality
Value
Came same day, fitted the lock quickly and recommended other options. Friendly and reliable.
Jonathan, Hertfordshire Posted on 05/06/2017 , work completed 05/06/2017
Excellent, professional job
Customer Service
Quality
Value
Called emergency locksmith, arrived in 1 hour, perfect job & really professional attitude. Would definitely use again.
Matthew, Hertfordshire Posted on 10/06/2017 , work completed 10/06/2017
Prompt, efficient, friendly, tidy
Customer Service
Quality
Value
Impressed with availability i.e. next day. Bang on time. Work completed within the hour. All good. Would recommend.
Graham, Hertfordshire Posted on 31/05/2017 , work completed 31/05/2017
Prompt, efficient & professional
Customer Service
Quality
Value
My back door lock jammed - my fault! Phoned this company - never had them before. They came as suggested, opened door & then repaired the cylinder & cut 5 new keys. They were very polite & tidy - would have them again.
Beryl, Hertfordshire Posted on 30/06/2017 , work completed 30/06/2017
Good job
Customer Service
Quality
Value
Extremely good job done, would use him again.
June, Hertfordshire Posted on 31/07/2017 , work completed 31/07/2017
Excellent job
Customer Service
Quality
Value
Excellent, reliable service
Which? Trusted Traders Consumer Posted on 07/08/2017 , work completed 07/08/2017
Excellent job. Fast & polite
Customer Service
Quality
Value
Prompt job. Good workmanship, tidy and polite. Explained everything they were doing.
Sue, Buckinghamshire Posted on 22/08/2017 , work completed 22/08/2017
Brilliant job
Customer Service
Quality
Value
Excellent & very reasonable price wise.
Kathy, Hertfordshire Posted on 24/08/2017 , work completed 24/08/2017
Excellent as Always
Customer Service
Quality
Value
I've used Lock Around The Clock on numerous occasions. Always very quick, friendly and reliable!
Which? Trusted Traders Consumer Posted on 12/05/2017 , work completed 12/05/2017
Good Job
Customer Service
Quality
Value
Work was done on day we phoned, even though it was not urgent. Very professional and would recommend.
Gill, Hertfordshire Posted on 31/08/2017 , work completed 31/08/2017
Brilliant Job
Customer Service
Quality
Value
Excellent work, friendly. Advice on other security issues.
Sally, Hertfordshire Posted on 07/09/2017 , work completed 07/09/2017
Professional
Customer Service
Quality
Value
We were very satisfied with the work price quoted and the way they presented themselves, no complaints.
Peter, Buckinghamshire Posted on 09/09/2017 , work completed 09/09/2017
Prompt and Professional
Customer Service
Quality
Value
Quick to respond to my call, arrived on time and sorted problem quickly. Good value for money.
Ruth, Hertfordshire Posted on 25/10/2017 , work completed 25/10/2017
Efficient & quick
Customer Service
Quality
Value
Upgrade of existing locks to BS3621.
Clement, Hertfordshire Posted on 24/11/2017 , work completed 24/11/2017
Prompt & professional.
Customer Service
Quality
Value
Phoned up, they came round an hour later. Fixed the doors & changed all the locks for better ones. Good job.
Chris, Hertfordshire Posted on 01/12/2017 , work completed 01/12/2017
So grateful
Customer Service
Quality
Value
New cylinder fitted to front door which would not lock. Chris answered phone straight away & provided pricing upfront. Arrived promptly with all equipment needed & explained options & what needed to be done. Was tidy, polite and got the job done right.
Kyli, Hertfordshire Posted on 06/01/2018 , work completed 06/01/2018
Great job.
Customer Service
Quality
Value
Efficient, polite and trusted trader.
Susan, Hertfordshire Posted on 08/01/2018 , work completed 08/01/2018
My review
Customer Service
Quality
Value
Excellent reply to emergency call re: outside door locks.
Peter, Hertfordshire Posted on 20/12/2017 , work completed 20/12/2017
Efficient service.
Customer Service
Quality
Value
Very prompt reply to job request. Arrived as promised and fitted new lock to UPVC door very efficiently. Would recommend.
Lindsay, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Excellent Service
Customer Service
Quality
Value
I called to replace a faulty lock/front door. Arrived quickly and carried out the work tidily and efficiently. Also suggested the door needed re aligning and this was done at very little extra charge. Overall excellent service and reasonably priced.
Ian, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Very Professional
Customer Service
Quality
Value
Extremely polite, very professional, explained the lock well, clean and tidy.
Rodney, Hertfordshire Posted on 20/02/2018 , work completed 20/02/2018
Amazing Job
Customer Service
Quality
Value
Quick and professional service and very polite customer service. Very impressed!
Tim, Hertfordshire Posted on 27/02/2018 , work completed 27/02/2018
Prompt and Professional
Customer Service
Quality
Value
Very Efficient.
Veronica, Middlesex Posted on 13/03/2018 , work completed 13/03/2018
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Excellent job, very helpful and professional.
John, Hertfordshire Posted on 14/03/2018 , work completed 14/03/2018
Excellent
Customer Service
Quality
Value
Totally trouble free job. Very pleasant and helpful, even adjusted the door hinge F.O.C. Very pleased with all aspects.
Dennis, Hertfordshire Posted on 15/03/2018 , work completed 15/03/2018
Good job, very efficient
Customer Service
Quality
Value
We were impressed as fault was found quickly and dealt with. Very friendly and easy to deal with.
John, Hertfordshire Posted on 27/03/2018 , work completed 27/03/2018
Excellent job
Customer Service
Quality
Value
Quick, professional, friendly, good price, knowledgeable.
Gill, Hertfordshire Posted on 13/04/2018 , work completed 13/04/2018
My review
Customer Service
Quality
Value
Chris Cavanah was friendly & very efficient and re-aligned door lock in a very short time.
Barbara, Hertfordshire Posted on 30/04/2018 , work completed 30/04/2018
Very thorough
Customer Service
Quality
Value
Came out to me the same day as requested. Brilliant job and lot of information given about improving safety.
Which? Trusted Traders Consumer Posted on 25/04/2018 , work completed 25/04/2018
My review
Customer Service
Quality
Value
Brilliant job.
Matt, Hertfordshire Posted on 22/05/2018 , work completed 22/05/2018
Good job
Customer Service
Quality
Value
Undertook the job without fuss. Reasonable cost, courteous team with both myself and my customers.
Fiona, Hertfordshire Posted on 31/05/2018 , work completed 31/05/2018
My review
Customer Service
Quality
Value
Very good service.
Linda, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
Excellent job
Customer Service
Quality
Value
Efficient, reliable and reasonably priced. Didn't do anything more than was needed. Honest and informative. Second time I've used this trades person. Would recommend.
C, Bedfordshire Posted on 19/06/2018 , work completed 19/06/2018
Prompt
Customer Service
Quality
Value
Excellent, prompt service. Job completed in 15 minutes very pleasant man - would recommend him without hesitation.
Diane, Hertfordshire Posted on 16/06/2018 , work completed 16/06/2018
Prompt and a good job done.
Customer Service
Quality
Value
A quick response to my phone call and a job quickly assessed and carried out.
Dallas, Hertfordshire Posted on 04/07/2018 , work completed 04/07/2018
Excellent service.
Customer Service
Quality
Value
We have used this company before. Very good service so no hesitation in calling them again. Called in the morning, job done in the afternoon.
David, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Prompt, friendly and professional
Customer Service
Quality
Value
As an octogenarian, my safety is very important. My sliding front door had jumped off the rail because I had foolishly tried to open it whilst the safety chain was connected. Now it wouldn't shut! Mr Caranagh had been to me once before - about 5/6 years ago - and I immediately called him again.
Isabella, Hertfordshire Posted on 06/07/2018 , work completed 06/07/2018
Could not fault his service.
Customer Service
Quality
Value
Arrived within 1 hour from phone call. Very polite. Very respectful. Didn't leave any mess. I would definitely use them again & also recommend them.
Which? Trusted Traders Consumer Posted on 10/07/2018 , work completed 10/07/2018
Recommended locksmith
Customer Service
Quality
Value
Chris replaced the lock on my front door, fitted a Chubb Lock on an internal door & repaired my back door that did not lock. He was punctual, professional & friendly. I would call him again for any jobs in the future.
Kate, Hertfordshire Posted on 03/07/2018 , work completed 03/07/2018
Brilliant job!
Customer Service
Quality
Value
Great Locksmith. Quality job. Very good!!
Paul, Hertfordshire Posted on 16/07/2018 , work completed 16/07/2018
Excellent, prompt repair
Customer Service
Quality
Value
Chris provided an excellent and prompt service to repair my PVC-U patio doors. He repaired the lock and the doors are now working perfectly. Would highly recommend 'Lock Around The Clock'.
John, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Brilliant & professional
Customer Service
Quality
Value
Very pleasant man, kept to time of booking and I would use him again.
Phyl, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Prompt & professional
Customer Service
Quality
Value
A good job. Fast efficient. He phoned in the time he said he would. Came promptly and carried out the job in a very professional manner, tidy and friendly. Knowledgeable about what was needed and advised us of different options, and prices. Impressed and would definitely use him again.
Which? Trusted Traders Consumer Posted on 03/07/2018 , work completed 03/07/2018
Efficient and helpful
Customer Service
Quality
Value
Changed door cylinder and were very efficient and polite, plus job was competitively priced with OAP discount given.
Howard, Hertfordshire Posted on 06/08/2018 , work completed 06/08/2018
Very good job
Customer Service
Quality
Value
Same day service, clean and tidy.
David, Middlesex Posted on 20/08/2018 , work completed 20/08/2018
Excellent service
Customer Service
Quality
Value
Both gentleman who attended, were extremely polite and helpful. They seemed trust worthy and were not trying to oversell. They kept job as cheap as possible (and did a great job). They were also happy to take a look and fix additional lock for no extra charge.
Laura, Hertfordshire Posted on 10/08/2018 , work completed 10/08/2018
Professional & helpful
Customer Service
Quality
Value
Called before arrival as requested, lock was working when tested, but - as requested - he checked lock and adjusted double glazed door to correct problem.
Angela, Hertfordshire Posted on 29/08/2018 , work completed 29/08/2018
Fabulous professional fast service
Customer Service
Quality
Value
Excellent service for repair of UVPC back door lock. Friendly, professional - excellent communication - quick response. Very fair charges - highly recommend
5208sue Posted on 26/09/2018 , work completed 26/09/2018
Excellent job
Customer Service
Quality
Value
Chris was quite friendly and very professional. He came on time as agreed and called me to update he is on his way. Job was also very professionally done.
Prashant, Hertfordshire Posted on 08/10/2018 , work completed 08/10/2018
Very good work
Customer Service
Quality
Value
Work was carried out promptly and efficiently. Men were courteous and cleaned up afterwards.
Anthony, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
Emergency lock change
Customer Service
Quality
Value
Chris was brilliant! He was punctual and friendly! He finished the job extremely quickly did an awesome job! Would defintely recommend!
Customer in Greater London Posted on 04/05/2019 , work completed 04/05/2019
Locked out of house
Customer Service
Quality
Value
I couldn't get into the house and needed an emergency locksmith. Rang up and he said he would be with me within half an hour. He told me how much it would be. He rang saying he was 20 minutes away and then rang again to say he had arrived. Very polite guy. Started the job straightaway, opened the door and changed the lock. Extremely grateful, very happy and would definitely use again and recommend. Such a swift service.
Deborah, Hertfordshire Posted on 11/08/2019 , work completed 10/08/2019
Very helpful and quick
Customer Service
Quality
Value
They arrived quickly, only a few hours after I'd first called, and were courteous and helpful in explaining what needed to be done. The job ended up more complicated than we'd expected but they were patient and did not charge more than originally quoted. Would highly recommend.
Customer in Hertfordshire Posted on 09/08/2019 , work completed 08/08/2019
My review
Customer Service
Quality
Value
Good job done.
Sheila, Hertfordshire Posted on 27/10/2018 , work completed 27/10/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on time and did an excellent job, saving me from having a new front door.
R, Bedfordshire Posted on 14/12/2018 , work completed 14/12/2018
Reliable, prompt, tidy workers
Customer Service
Quality
Value
Brilliant. Lovely guy, real tidy worker and called me regularly to keep me updated re - time of arrival. Impressed.
Which? Trusted Traders Consumer Posted on 19/12/2018 , work completed 19/12/2018
Friendly, polite, prompt, problem solved
Customer Service
Quality
Value
Changed gearbox to back kitchen door. Pleased to meet boss accompanied by apprentice. Very satisfied. Have used this firm before - will again if necessary.
Patricia, Middlesex Posted on 12/03/2019 , work completed 12/03/2019
Replacement Front Door Lock
Customer Service
Quality
Value
I have used Chris from Lock Around the Clock on several and have always received excellent service. This time was no different. I had to secure a tenanted property whereby a previous tenant had not returned the keys. Chris responded to my phone call very quickly and job was completed very quick time. Fully recommended.
Customer in Hertfordshire Posted on 03/04/2019 , work completed 29/03/2019
Prompt and professional
Customer Service
Quality
Value
Same day service, fixed new lock within one hour. Very tidy job and explained locking system, would highly recommend.
Cherry, Hertfordshire Posted on 23/01/2019 , work completed 23/01/2019
Prompt & professional
Customer Service
Quality
Value
Prompt service. Courteous and polite. Repairs at agreed price.
Valerie, Hertfordshire Posted on 04/02/2019 , work completed 04/02/2019
Good job well done
Customer Service
Quality
Value
I phoned this morning. Chris promised to ring half hour before he would arrive and expected it would be this afternoon. He actually was able to arrive at noon and after asking me about the problem with the lock set about fixing it. This he did efficiently and very capably. I will be very pleased to use the services of Lock around the Clock and to recommend them.
Customer in Hertfordshire Posted on 14/05/2019 , work completed 09/05/2014
excellent service
Customer Service
Quality
Value
I would highly recommend this locksmith. Patio door would not open (on the hottest day of the year so far - 34 degrees) Chris turned up within half an hour. He was extremely efficient and had the repair completed very quickly. Excellent service and value for money.
Maggie, Greater London Posted on 02/07/2019 , work completed 29/06/2019
Reliable, quick and great value
Customer Service
Quality
Value
Chris arrived within 15 mins, work was carried out professionally and he kept us informed of progress and options. Tidied up afterwards and the price was very reasonable. Would definitely use him again and recommend him.
Customer in Hertfordshire Posted on 03/08/2019 , work completed 03/08/2019
Quick response & problem solved
Customer Service
Quality
Value
Called Chris out as the key had snapped in the lock of my back door. He came within a couple of hours and successfully resolved the problem. Removed broken key, realigned the door and oiled the lock so the door locks easily. He was pleasant and cleaned up before leaving.
Customer in Hertfordshire Posted on 09/09/2019 , work completed 06/09/2019
My review
Customer Service
Quality
Value
Came at short notice. Lock is working well at the moment.
May, Hertfordshire Posted on 13/08/2019 , work completed 13/08/2019
Brilliant
Customer Service
Quality
Value
Very quick, efficient and clean. Couldn't praise them any higher.
Patience, Hertfordshire Posted on 19/09/2019 , work completed 19/09/2019
Fast and friendly and expert.
Customer Service
Quality
Value
Had to get a broken removed from my mother’s front door lock which she had sheared by turning it the wrong way, (she’s 87 riddled with arthritis and a little forgetful these days). Turned up promptly, was friendly and courteous. He was also able to supply a cover for the replacement key to make it easier to turn.
Jane in Hertfordshire Posted on 30/09/2019 , work completed 26/09/2019
Well done
Customer Service
Quality
Value
Came at short notice to deal with a broken door handle, on a Saturday. Helpful, polite, tidy. Job well done.
Deborah, Hertfordshire Posted on 28/09/2019 , work completed 28/09/2019
Courteous - professional.
Customer Service
Quality
Value
Attended my father's property following attempted burglary. Helpful, efficient, courteous service. Property secure and additional lock fitted.
Graham, West Sussex Posted on 16/12/2019 , work completed 16/12/2019
Efficient and courteous
Customer Service
Quality
Value
Chris and his apprentice arrived at the agreed time to sort out a faulty front door handle which meant the door could not be opened from the outside. They quickly determined the fault and were able to replace the part at the same time. Both Chris and his son were courteous and friendly whilst still being very professional. I will definitely use them again should the need arise and would recommend them to others.
Customer in Hertfordshire Posted on 07/01/2020 , work completed 07/01/2020
Prompt & professional.
Customer Service
Quality
Value
Replaced cylinder to front door.
Which? Trusted Traders Consumer Posted on 17/01/2020 , work completed 17/01/2020
Excellent
Customer Service
Quality
Value
They turned up within hours of me contacting them. Very friendly and efficient, taking just 30 minutes to complete the lock replacement.
Customer in Luton Posted on 07/03/2020 , work completed 05/03/2020
Efficient, prompt and excellent service
Chris came to exchange a lock on a door that was locked and the key had been lost. He was very helpful and gave me a quote straight away. He arrived promptly to do the job. Before he started work he explained what he needed to do. The old lock was drilled out - there was no sign of damage to the door. The new lock was fitted and worked perfectly. The work area was left clean and tidy on completion. A perfect job. I would definitely employ him again.
Customer in Hertfordshire Posted on 04/07/2020 (Reviewer did not use service)
Replace front door lock
Customer Service
Quality
Value
Arrived at agreed time , excellent service, courteous, discussed additional safety options and associated costs
Customer in Hertfordshire Posted on 08/07/2020 , work completed 08/07/2020
Excellent work
Customer Service
Quality
Value
Chris fitted a new lock to my sliding patio door some 12 years ago. Last evening the mechanism malfunctioned and I could not operate the locking mechanism. I called Chris this morning and he attended me within the hour. There was no problem with the lock. He took the handles off and completely serviced the locking mechanism. He also adjusted the lock bolts as they were a little tight. The door locking mechanism is all in good working order now. A job well done and very efficient. He gave me a 10% discount as he had attended me before. Thank you Chris.
Customer in Central Bedfordshire Posted on 15/08/2020 , work completed 15/08/2020
Replaced lock on Fire Door
Customer Service
Quality
Value
Chris replaced an existing lock on a wooden fire door which required some carpentry work on the door and surrounds to accommodate the new lock. He arrived at the agreed time and completed the work in his estimated timescale. Would use him again if required.
Customer in Hertfordshire Posted on 08/08/2020 , work completed 05/08/2020
Great service
Customer Service
Quality
Value
Super service: courteous, (was running late and called), efficient, no nonsense. I heard him talking to other customers whilst he was here (the phone doesn’t stop ringing for him, he’s in demand!) and he was always polite and seems happy to go the extra mile. Fixed my non locking door within an hour. I’ve no idea whether he’s good value, having never used a locksmith before
Customer in Buckinghamshire Posted on 18/08/2020 , work completed 18/08/2020
Efficient, good value and advice
Customer Service
Quality
Value
I was very pleased with the work carried out. The issues were explained clearly, and how to rectify them as well. The costs were exactly as estimated over the phone. A very sensible adjustment was recommended, and as it was going to make using the locks easier for me, I accepted the advice. The end result was very good quality work.
J.S. in Hertfordshire Posted on 20/08/2020 , work completed 20/08/2020
Great work and prompt service
Customer Service
Quality
Value
Needed Chris’ help again after a Yale door latch snapped off in my son‘s hand, just wear and tear but it meant we couldn’t lock our inner front porch door. Chris came within an hour of calling on a Saturday morning and immediately replaced the latch. He also replaced another lock and cut additional keys that we needed doing. Very friendly, competent and can do attitude. Had used previously a couple of years ago for other door locks. Wouldn’t hesitate to use again or recommend. Many thanks Chris.
Customer in Hertfordshire Posted on 20/09/2020 , work completed 19/09/2020
Replace Lock
Customer Service
Quality
Value
Very friendly efficient service. Called ahead to let me know when they would arrive. Reused some parts to minimise costs.
Customer in Buckinghamshire Posted on 23/11/2020 , work completed 23/11/2020
Fast repair for PVC door mechanism
Customer Service
Quality
Value
Came the day I called and fixed the locking mechanism for a PVC door which would not open. Repaired one component rather than replacing the complete unit, saving money.
Customer in Hertfordshire Posted on 04/03/2021 , work completed 01/03/2021
10 out of 10
Customer Service
Quality
Value
I would have absolutely no hesitation in recommending Lock Around The Clock. 10 out of 10 in all aspects, so rare these days. Thank you!
Customer in Hertfordshire Posted on 11/03/2021 , work completed 09/03/2021
Excellent
Customer Service
Quality
Value
We locked ourselves out by leaving the key in the lock on the inside of the front door and couldn't get in. Mothering Sunday afternoon - turned up within 20 mins as stated and got us in!
Customer in Hertfordshire Posted on 14/03/2021 , work completed 14/03/2021
Fitted locks
Customer Service
Quality
Value
Provided an excellent service. Came within an hour. Always friendly and pleasant. Good quality locks. Value for money.
Lal in Hertfordshire Posted on 13/04/2021 , work completed 10/04/2021
Locksmith - Reliable, Trusted & Professional
Customer Service
Quality
Value
Selected Lock around the Clock based on high volume of positive reviews. We identified that our front door lift & lock handle was not working and therefore unable to close our front door! From our initial call at 17:30 - Chris Cavanah arrived 30 minutes later and resolved the issue. Chris was simply fantastic and very professional. Locksmith reliability is a must! Would highly recommend Chris and his company to support your requirements.
Lisa in Hertfordshire Posted on 23/04/2021 , work completed 22/04/2021
Efficient, friendly service
Customer Service
Quality
Value
I locked myself out with the key in the lock on the inside. They kept me informed on when they would arrive. They opened the door extremely quickly, making no mess. The charge was the one quoted. The service was very professional and there is no hesitation in recommending them.
Elizabeth in Hertfordshire Posted on 19/04/2021 , work completed 19/04/2021
Excellent Service
Customer Service
Quality
Value
An excellent service from these locksmiths. Speedy response to our emergency callout - we'd locked ourselves out- & they phoned us to tell us an eta. Impressed! Very professional, friendly, helpful and very reasonable cost. I strongly recommend them.
Ann in Buckinghamshire Posted on 11/05/2021 , work completed 11/05/2021
Professional and worth the money
Customer Service
Quality
Value
I don't usually leave feedback on work done, however, on this occasion it is an absolute pleasure to do so. He and his colleague arrived on time and explained what our options were. It didn't sound like he was selling but more of these are the advantages and disadvantages, very simple. A very respectful and professional company....I would NOT hesitate recommending this company.
Kelly in Hertfordshire Posted on 23/06/2021 , work completed 21/06/2021
Came within an hour and solved the problem straight away
Customer Service
Quality
Value
Chris Cavanagh and son came within an hour of calling them when my back door would not open. They opened the door and fitted a new screw within minutes. Very polite, very efficient and reasonably priced. I am glad I know of them in case I need them again.
Barbara in Hertfordshire Posted on 04/07/2021 , work completed 25/06/2021
Great service, quick, easy, professional
Customer Service
Quality
Value
Lock Around the Clock came and fitted a new lock and supplied new keys. Service was great. They were available next working day, were really friendly and professional and provided good advice about what to install. Even adjusted a defect that was and issue before they installed the new lock for us. Would definitely recommend.
Customer in Hertfordshire Posted on 12/07/2021 , work completed 12/07/2021
Supply and fit of a BS3621 lock
Customer Service
Quality
Value
Very easy to deal with from start to finish. Chris fully understood my requirements, provided a competitive price, arranged a mutually convenient date and time to undertake the work, and arrived when he said he would. He did the work in an efficient and professional manner. Very satisfied and happy to recommend.
Customer in Buckinghamshire Posted on 27/07/2021 , work completed 27/07/2021
Great Locksmith
Customer Service
Quality
Value
I have used lock around the clock 2 or 3 times. Each time, easy to arrange visit, kept me informed when they would arrive on the day, listened to me about problem, tested if it was the real problem, confirmed problem and proposed solution cost. I approved solution & cost - they did it - I paid - everyone happy with result. Will call them next time I need lock smith. Ps even gave me extra key as copy that works was not to the locksmith’s quality.
Customer in Hertfordshire Posted on 01/08/2021 , work completed 01/08/2021
Lock Repair
Customer Service
Quality
Value
Excellent job, more helpful than he had to be.
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 06/08/2021
Fitting a new Front Door Lock
Customer Service
Quality
Value
They were very punctual, very polite and they did a very good job at a reasonable price. I would thoroughly recommend them.
Customer in Hertfordshire Posted on 25/08/2021 , work completed 25/08/2021
Very pleased with work done
Customer Service
Quality
Value
I called about a broken lock and they arrived within the hour and fixed it as well as giving me advice. They also sorted out a couple of other issues with different locks and didn’t charge any extra. I was impressed with the speed at which the work was done and how well they tidied up.
Customer in Hertfordshire Posted on 01/09/2021 , work completed 01/09/2021
Absolutely brilliant
Customer Service
Quality
Value
Amazing service! From the moment I first called Chris for the job to its completion, it took just under an hour! He came round to my house within 10-15 minutes. He was professional and friendly. He and his colleague sorted out the balcony door for me immediately. Above all else, he was honest and did not overcharge me, but charged me at the correct rate. I am very grateful for their service, and would unreservedly recommend them!
Albert in Hertfordshire Posted on 04/12/2021 , work completed 03/12/2021
Fast, fair and efficient
Customer Service
Quality
Value
Lock around the Clock arrived swiftly, carried out the task in under five minutes and requested a very fair price for their effort.
Customer in Greater London Posted on 10/01/2022 , work completed 10/01/2022
Fantastic service
Customer Service
Quality
Value
I had locked myself out and damaged my lock trying to get back in. Luckily I found Chris's business in our local news magazine, gave him a call and within an hour he was with me. Got me back into my house and fitted a new lock, with spare keys. He was very professional and completed the job quickly and efficiently. When he told me how much, I couldn't believe it - you expect to pay so much for these things but the cost was very reasonable. I would definitely use again if need to and recommend to anyone who needs a locksmith.
Customer in Hertfordshire Posted on 13/01/2022 , work completed 08/01/2022
Replace front door gearbox.
Customer Service
Quality
Value
I arrived home about seven PM on the fifteenth of January. I opened and closed the front door but was unable to open it again. I phoned Lock Around The Clock, who advised he could come out to us to access the damage within half an hour, which we thought was superb given it was a Saturday evening. Chris quickly located the problem having opened the door and advised us of our options and cost. We decided to have new parts and Chris replaced the front door gearbox for what we believe was a fair and very reasonable price. The work was completed within forty five minutes with no mess or damage to the door(you wouldn't even know that he had been). Chris was a pleasure to do business with and we were very pleased with the work he carried out, which was all under guarantee. Thank you.
Tony in Hertfordshire Posted on 02/02/2022 , work completed 15/01/2022
Highly professional
Customer Service
Quality
Value
Chris came to fix a front door lock after I called him, he was able to give me an estimated time which he could come, and arrived at that time. He quickly diagnosed the problem keeping me informed as to what he would have to do. Chris and the young man were extremely polite but upmost professional. I would highly recommend Lock around the clock
Customer in Hertfordshire Posted on 02/03/2022 , work completed 02/03/2022
RockaroundtheClock really rocked
Customer Service
Quality
Value
Called mid-afternoon and was promised a visit in response to a lock problem. Chris arrived very quickly and conducted a problem assessment of a door that would not open. Labour rate given on the phone before we agreed to him calling. Gave me a couple of options to resolve the problem and quickly and professionally solved our problem. Had the needed materials on the van and completed the work very quickly. Exceeded our expectations in terms of value for money. Service delivered in a professional and personable way. His assistant was also excellent and got on with the job. Both were knowledgeable about the type of door they were dealing with and were able to adapt during installation of the frame.
Customer in Hertfordshire Posted on 01/04/2022 , work completed 01/04/2022
Excellent service
Customer Service
Quality
Value
Excellent service from Chris and his assistant. They were with me within 10 minutes of my call. My key was stuck in the door and could not be removed or turned. Chris instantly knew what the problem was. They managed to open the door promptly, fixed a new lock and even cut an extra key. Very knowledgeable. Very friendly. Reasonably priced. I cannot recommend them enough.
Customer in Hertfordshire Posted on 20/04/2022 , work completed 20/04/2022
Excellent work
Customer Service
Quality
Value
He was very prompt arriving, very polite and we were happy with the service.
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 22/05/2022
Garage access and also changed a lock in a door
Customer Service
Quality
Value
Chris came when he said he would. Was extremely professional and polite. Price was very fair. We would certainly have him again and definitely recommend him to our family and friends
Customer in Hertfordshire Posted on 21/05/2022 , work completed 21/05/2022
repair of front door lock ,and Chris was very helpful and was correct on budget
Customer Service
Quality
Value
I would recommend this company because they got me out of a sticky situation, with a broken front door lock.Chris turned up and was very helpful ,took time to fix the lock without me having to buy a new one. WELL DONE MATE
Customer in Hertfordshire Posted on 19/06/2022 , work completed 18/06/2022
Fast and efficient.
Customer Service
Quality
Value
Lock Around the Clock were contacted Thursday pm and arrived on time Friday am. Both locksmiths were neat, tidy and friendly. They identified a problem with a door lock gearbox, fitted another they had on their van, made a few adjustments to the door to improve its closing and had gone within the hour after cleaning everything they had touched. Their charge was reasonable. I would have no hesitation in recommending them.
Customer in Luton Posted on 01/08/2022 , work completed 29/07/2022
Quick response. Very helpful.
Customer Service
Quality
Value
Chris responded to my initial phone call shortly after I left a message. He came round within a couple of hours and repaired the latch on my back door. I was very pleased because I thought it might have to be replaced. I wouldn’t hesitate to use him again and would recommend his work.
Customer in Hertfordshire Posted on 15/08/2022 , work completed 13/08/2022
Lock change - very pleased
Customer Service
Quality
Value
They were excellent, very polite, gave clear pricing with no hidden extras.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 26/07/2022
New lock for multi point UPVC door
Customer Service
Quality
Value
Excellent service as usual. Phoned am and promised a time and they rang later to say when arriving. Diagnosis and fitting very efficient.
Customer in Hertfordshire Posted on 06/10/2022 , work completed 05/10/2022
Repaired locks on 2 doors
Customer Service
Quality
Value
The lock on our front door had jammed and we could open from neither inside or out. Additionally one other door was temperamental and did not work easily. Called Lock around the Clock, explained situation and they arrived a couple of hours later. Both doors were fixed within an hour, and now work smoothly. They explained everything, were courteous throughout, and I would certainly recommend their services.
Customer in Hertfordshire Posted on 12/10/2022 , work completed 11/10/2022
Replaced a spring in a door handle
Customer Service
Quality
Value
After requesting a call, I was promptly contacted with a price and approximate time of arrival. The problem with our door handle was fixed within the hour. Very pleased with the service.
Customer in Central Bedfordshire Posted on 10/10/2022 , work completed 06/10/2022
Good work
Customer Service
Quality
Value
They arrived on time. They changed the lock on my front door and this took about half an hour. Once the job was completed I was then shown how to use the new lock. Right throughout they were courteous and friendly.
Customer in Luton Posted on 09/11/2022 , work completed 09/11/2022
Very good
Customer Service
Quality
Value
Very good service, came out quickly and I was impressed with how quickly they resolved the issue.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 28/11/2022
Repair of front door lock
Customer Service
Quality
Value
The front door lock broke, and I found Chris online. They were with us within 30 minutes (lucky they were working in the area) and fixed the lock quickly and efficiently, I was very grateful for their prompt service.
Customer in Hertfordshire Posted on 04/03/2023 , work completed 03/03/2023
UPVC lock repair
Customer Service
Quality
Value
Friendly polite contact - speedy service - arrived on time and quickly carried out the repair, cleaning up afterwards - very efficient. Would recommend.
Richard in Hertfordshire Posted on 06/04/2023 , work completed 06/04/2023
Repair of back door
Customer Service
Quality
Value
Super-fast response. Friendly and reliable service. Repair done to perfection. Pleasure to deal with. Would Highly recommend. A+++
Customer in Greater London Posted on 22/05/2023 , work completed 26/04/2023
Excellent Service
Customer Service
Quality
Value
Lock Around The Clock came and helped with my front door. Would highly recommend, great service and very efficient.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 05/06/2023
Reliable and reasonably priced
Customer Service
Quality
Value
Excellent service from Chris and his colleague! Called on a Sunday as an emergency as my lock had seized and I couldn’t get in. Managed to get in but booked an appointment for Monday instead. They arrived in the morning, on time, and job was sorted within the hour. All work areas tidied up before they left. Advised on best locks to replace with, but no pressure to up-sell at all. Advised that basic one for my front door would be fine, saving me money too. Very reliable and trustworthy. Price was very reasonable and less than expected. Will definitely call him again if needed.
Customer in Central Bedfordshire Posted on 19/06/2023 , work completed 19/06/2023
A very good service
Customer Service
Quality
Value
I called Chris first thing and he was at my home by 12 midday and repaired my back door straight away. Very impressed and very happy he didn't insist on a new lock as he was honest and was able to repair without extra cost. He had also helped my father in law in the past who was vulnerable. A nice chap. Would recommend.
Which? Trusted Traders Consumer Posted on 13/07/2023 , work completed 16/06/2023
Replace door lock
Customer Service
Quality
Value
Great service turned up within an hour good friendly service from a family business can highly recommend
Customer in Hertfordshire Posted on 05/09/2023 , work completed 05/09/2023
External door lock repair
Customer Service
Quality
Value
Highly recommended. A very professional team - arrived when they said they would, very polite and friendly, checked everything thoroughly, completed appropriate works quickly and without any mess. I thought the lock the had failed, but it turned out the door had dropped slightly, so they eased, adjusted and serviced it without replacing the lock unnecessarily - great service.
Customer in Greater London Posted on 25/09/2023 , work completed 25/09/2023
Excellent Service
Customer Service
Quality
Value
Had two door lock cylinders replaced due to losing one set of keys. Have used Chris once before a couple of years ago and once again from contacting him and the locks being replaced was under 24 hours. Quick, Courteous, Clean, Friendly and giving advice on security locks, I could not fault them. I know that if I need them again all I have to do is pick up the phone and they will be here. Can't recommend them highly enough.
Customer in Hertfordshire Posted on 21/11/2023 , work completed 20/11/2023
This is the Locksmith to call
Customer Service
Quality
Value
Had problems with front door (composite) jamming on occasion. Tried silicone spray without success. Saw advert in local Living magazine for Lock Around the Clock based in Hemel so rang Chris who came shortly after. He refixed bottom hook to mechanism which had become detatched and tightened screws. Job completed quickly and efficiently, friendly guys who gave me 10% seniors discount thus only £75 without me asking. Would use again and happy to recommend.
Customer in Hertfordshire Posted on 20/03/2024 , work completed 20/03/2024
Quick and efficient
Customer Service
Quality
Value
Chris and George came quickly (30 to 40 minutes after I first called) and let me know that they were on the way. They replaced the broken lock on my front door and gave me several new keys. They also improved the operation of the back door and checked that the patio door was secure.
Customer in Hertfordshire Posted on 22/05/2024 , work completed 22/05/2024
Good work and well done
Customer Service
Quality
Value
I was having a problem with a gate padlock which was seized up. Even my gardener couldn't budge it. Chris came an hour later and managed to remove it and replace it with a superior weather proof one. He was kind and efficient.
Customer in Hertfordshire Posted on 25/05/2024 , work completed 25/05/2024
Great service
Customer Service
Quality
Value
Key snapped and got stuck in the lock. Called within 20 minutes and arrived within the hour. Fast, efficient service with helpful advice given.
Customer in Central Bedfordshire Posted on 18/08/2024 , work completed 18/08/2024
Fast, friendly and quality workmanship
Customer Service
Quality
Value
Our Yale latch had broken, preventing us from opening the front door. Our letting agent got in touch with 'Lock around the clock' who provided a brilliant service. I received a call when Chris and his colleague were 40mins away. They arrived on the dot when they said they would and quickly had the door open. They installed a really solid, good-quality new latch (with a double lock function that we didn't previously have) and let me test it to make sure I was happy before they left. Would definitely recommend.
Customer in Hertfordshire Posted on 12/11/2024 , work completed 12/11/2024
Great service - highly recommend
Customer Service
Quality
Value
I called them out to fix issues I was having locking my front door etc. Both Chris and George were very happy to help, efficient and were keen to get the issue resolved. They were very friendly and I would definitely recommend them. Thanks for sorting my Front door! Mandy
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Very Professional
Customer Service
Quality
Value
George of "Lock around the Clock" visited our house today to change the mortice lock on our front door and see what could be done about a problem we had with the lock on a double glazed window in our bedroom. He arrived at the agreed time and was very personable. He looked at the mortice lock and found that it was not the lock that was faulty but the key had been slightly damaged. As a result, he did not change the lock but I need to buy a new key! With regards to the bedroom window, he found that the handle was not working properly, so changed that. This came with a new lock, of course. George was very professional and extremely efficient.
Customer in Buckinghamshire Posted on 10/01/2025 , work completed 10/01/2025
Replacement of 3 locks
Customer Service
Quality
Value
Excellent, prompt, courteous and efficient service at reasonable cost. I would readily recommend this firm - I do not think I need say more.
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Amazing
Customer Service
Quality
Value
They were amazing came when they said . within 5 to 10 mins I was back in my house.will recomend to anyone.
Customer in Central Bedfordshire Posted on 12/02/2025 , work completed 25/02/2012
Fantastic service!
Customer Service
Quality
Value
Chris & George came to replace my multi-lock door handle as it came off in my hand! I was obviously worried as I couldn’t secure the door properly. They arrived promptly after calling to tell me they were en route. I was also quoted their call-out fee so no surprises. The job was undertaken promptly and professionally and I am delighted with the end result. I would not hesitate to recommend them and will definitely use them again.
Customer in Hertfordshire Posted on 19/02/2025 , work completed 19/02/2025
Fast response when locked out the house
Customer Service
Quality
Value
Excellent service Fast response when the lock on my front door broke and I was unable to get in with my children after the school run. Friendly and professional guys that worked quickly to get me back in the house. A great price for the work completed. I am very grateful to them
Customer in Hertfordshire Posted on 26/02/2025 , work completed 24/02/2025
Unlocked snibbed door
Customer Service
Quality
Value
The snib was down on the front door lock so the key couldn’t open the door. The. Locksmith answered the phone immediately and arrived within five minutes. The snib was raised quickly and the door opened. Skilled, efficient and friendly. Reasonable charge well worth the cost.
Customer in Hertfordshire Posted on 31/03/2025 , work completed 31/03/2025
Great service
Customer Service
Quality
Value
Managed to lock myself out . The guys responded straight away, arrived in 35 minutes and got me back in under 5 minutes! Friendly guys . Reasonable rates. Highly recommended.
Customer in Central Bedfordshire Posted on 03/04/2025 , work completed 02/04/2025
Great job!
Customer Service
Quality
Value
Explained all the options clearly so I could make an informed decision. Very friendly chap and job done quickly, quietly and cleanly. Highly recommended
James, Hertfordshire Posted on 16/10/2014 , work completed 16/10/2014
Excellent service & work.
Customer Service
Quality
Value
Chris was exceptionally quick in responding to my request to change the locks at my house. His work was of a high standard and came recommended. I would recommend him to anyone.
Which? Trusted Traders Consumer Posted on 13/11/2014 , work completed 13/11/2014
My Review
Customer Service
Quality
Value
Came at short notice. Professional job.
Jeanette, Bedfordshire Posted on 26/03/2015 , work completed 26/03/2015
My Review
Customer Service
Quality
Value
Prompt good job.
Kevin, Buckinghamshire Posted on 06/02/2015 , work completed 06/02/2015
Prompt and efficient
Customer Service
Quality
Value
Locksmith arrived within 3 hours of my call. He explained the problem of faulty front door lock and spelled out the options. Repair/replacement carried out quickly and efficiently.
Chris, Hertfordshire Posted on 07/01/2015 , work completed 07/01/2015
Prompt and professional
Customer Service
Quality
Value
A clean and efficient tradesman. Complete satisfaction. Worth recommending.
Leonard, Hertfordshire Posted on 07/01/2015 , work completed 07/01/2015
Which? Local Review
Customer Service
Quality
Value
Chris rang to let us know he'd been delayed, and arrived promptly at the revised time. He was quick and courteous and did a good job. I would happily recommend him.
Armitage Shanks Posted on 08/07/2012 , work completed 08/07/2012
Prompt & professional
Customer Service
Quality
Value
Nice chap, very efficient.
N I, Hertfordshire Posted on 05/05/2015 , work completed 05/05/2015
My Review
Customer Service
Quality
Value
A worn mortise lock was promptly and efficiently replaced. The work area was left very clean.
David, Hertfordshire Posted on 06/11/2015 , work completed 06/11/2015
Efficient
Customer Service
Quality
Value
Responded to call, came prompt, did the job efficiently
S, Hertfordshire Posted on 12/02/2016 , work completed 12/02/2016
Great job
Customer Service
Quality
Value
10/10 would use again, very fast, friendly and got the job done with no issues.
Sophie, Hertfordshire Posted on 01/04/2016 , work completed 01/04/2016
First Class
Customer Service
Quality
Value
Advertised in local magazine. Rang back immediately. Changed lock next day. Excellent work, couldn't be faulted. Cost reasonable.
Christopher, Hertfordshire Posted on 16/06/2016 , work completed 16/06/2016
Clear, flexible and professional.
Customer Service
Quality
Value
Although job not urgent, he came promptly. Explained what the job would cost and even went to a Screwfix to get the required part, bring it back and install. Very impressed.
Simon, Hertfordshire Posted on 27/10/2016 , work completed 27/10/2016
Great
Customer Service
Quality
Value
Quick work. Kept to his work with time & price. Very friendly. Would use again.
Anonymous Posted on 03/11/2016 , work completed 03/11/2016
Excellent
Customer Service
Quality
Value
Arrived within 20 mins and had the internal study door open in 30 seconds.
Linda, Hertfordshire Posted on 23/01/2017 , work completed 23/01/2017
Professional job, good value.
Customer Service
Quality
Value
Initial phone call wasn't great, trader sounded a bit 'wishy-washy' over the phone, & had issues getting him to confirm a time, but when with it. However, upon him turning up the following day he did and excellent job, talking on an additional task within his pre-booked hour of labour, giving good advice, & got on with the jobs, providing a very professional service for a good price. Will use again. Recommended.
Les, Buckinghamshire Posted on 20/06/2017 , work completed 20/06/2017
Very happy
Customer Service
Quality
Value
Fast, friendly, comprehensive & reliable.
Chris, Hertfordshire Posted on 27/06/2017 , work completed 27/06/2017
Excellent
Customer Service
Quality
Value
Very quick. Resolved problem and helped solve another as well.
Robert, Hertfordshire Posted on 10/08/2017 , work completed 10/08/2017
Prompt and professional
Customer Service
Quality
Value
Prompt and professional.
Jeremy, Hertfordshire Posted on 01/02/2018 , work completed 01/02/2018
Excellent job.
Customer Service
Quality
Value
Fast, reliable and trustworthy. Friendly guy with great workmanship. Would recommend and use again.
Aimee, Hertfordshire Posted on 12/01/2018 , work completed 12/01/2018
Speedy & good
Customer Service
Quality
Value
Very speedy and good work.
John, Hertfordshire Posted on 27/06/2018 , work completed 27/06/2018
Prompt and professional
Customer Service
Quality
Value
I telephoned in the morning and was told that locksmith would be with me about 1pm. However, I received a phone call at 12 noon to say he would be with me at 12.15 very prompt and sorted out problem and fixed quickly.
Linda, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Efficient and friendly
Customer Service
Quality
Value
Arrived promptly and worked efficiently. Very polite and friendly.
Carole, Hertfordshire Posted on 25/10/2018 , work completed 25/10/2018
Excellent service
Customer Service
Quality
Value
The lock had failed on my front door so I was locked out on a rainy day with my 3 year old boy. I called Chris and he attended within 10 minutes, managed to get in the door and replaced the faulty part quickly and efficiently. I would definitely use Lock Around The Clock again.
Abbie, Hertfordshire Posted on 12/03/2019 , work completed 12/03/2019
Prompt, efficient service
Customer Service
Quality
Value
I called because our patio door would no longer lock, Chris arrived within 30 minutes and the job was completed within another 45, "gearbox" replaced and plates on frame realigned. The lock is now as good as new.
Customer in Hertfordshire Posted on 08/04/2019 , work completed 08/04/2019
Very good service
Customer Service
Quality
Value
The call out was fast and efficient and quickly solve the issue.
Susan, Buckinghamshire Posted on 20/02/2020 , work completed 20/02/2020
Rapid response and great service
Customer Service
Quality
Value
Chris came the same afternoon following a lunchtime phone call. He replaced the Yale lock on my front door and cut several extra keys for me. He work quickly, tidily and was very pleasant and polite. He charged me exactly what he quoted me over the phone and I thought his charges were very reasonable. I would recommend him to other people.
Customer in Hertfordshire Posted on 17/03/2022 , work completed 17/03/2022
Excellent Service
Customer Service
Quality
Value
I used this trader to resolve a problem with a UPVC door which I was unable to lock. They answered my call promptly and gave a generous estimate of how long it would take them to respond promising to call me with reasonable notice when they were on their way, This happened. They also advised their hourly rate (which they adhered to) giving me opportunity to decline the work if I was unhappy with it On arrival they swiftly diagnosed the problem and clearly explained the fault giving me ample opportunity to ask questions, They also advised the cost of a required replacement part before proceeding with the work The work was undertaken swiftly and efficiently and I was able to test it to ensure that I was satisfied that it had cured the fault. I was also given useful advice on how to prevent the fault from recurring. Throughout the work I was treated respectfully and I was very pleased with the service received. On the basis of my experience with this job I would be happy to recommend Chris and "Lock around the Clock" to others who required Locksmith Services
Customer in Hertfordshire Posted on 19/12/2023 , work completed 18/12/2023
Quick & easy
Customer Service
Quality
Value
Same day attendance, efficient, professional service can't ask for more than that!
Rachel, Hertfordshire Posted on 11/08/2014 , work completed 11/08/2014
Excellent
Customer Service
Quality
Value
Arrived when said. Very professional and friendly. Would recommend
Natalie, Hertfordshire Posted on 10/09/2014 , work completed 10/09/2014
Great job
Customer Service
Quality
Value
Trader arrived within 10 minutes of my phone call. Job was completed in 5 minutes. Very efficient and very professional. Will definitely recommend to others
Bev, Hertfordshire Posted on 22/09/2014 , work completed 22/09/2014
Very prompt, reliable, professional
Customer Service
Quality
Value
Called out locksmith to clear jammed door lock. Very prompt, arrived 20 minutes after my call. Worked efficiently and quickly. Did an excellent job. Extremely satisfied with workmanship.
Brian, Hertfordshire Posted on 13/09/2014 , work completed 13/09/2014
Good job and good price.
Customer Service
Quality
Value
Hi did what was agreed efficiently, on time and for a very fair price.
William, Oxfordshire Posted on 29/01/2015 , work completed 29/01/2015
Courteous, fair price, quick
Customer Service
Quality
Value
Chris arrived on time. Called first and explained the problem and solution with associated costs in advance. He replaced a gear box & refitted the mechanism. All done within 30 minutes but didn't mind paying the labour charge. Nice guy. Recommended.
Mark, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
Excellent job.
Customer Service
Quality
Value
Lovely man, carried out an excellent job.
Michele, Hertfordshire Posted on 07/11/2014 , work completed 07/11/2014
Quick and reliable.
Customer Service
Quality
Value
Provided a good service. Was flexible on the time he came around on the weekend. Quick, clean and friendly.
Bryan, Hertfordshire Posted on 06/09/2015 , work completed 06/09/2015
Excellent job
Customer Service
Quality
Value
Prompt service, clean & tidy. Quick job done
Hilary, Berkhamsted Posted on 05/10/2015 , work completed 05/10/2015
My Review
Customer Service
Quality
Value
Excellent service.
Mary, Hertfordshire Posted on 17/02/2016 , work completed 17/02/2016
Prompt and reliable service
Customer Service
Quality
Value
This was the second occasion on which I had called upon the business. The fact that I was happy to do that speaks for itself. I was siren a prompt service and kept informed as to what needed to be replaced and why.
David, Hertfordshire Posted on 04/03/2016 , work completed 04/03/2016
Excellent service
Customer Service
Quality
Value
Chris was prompt, quickly diagnosed the problem and fixed it all from the back of his van. And all within the price quoted.
John, Hertfordshire Posted on 04/04/2016 , work completed 04/04/2016
Efficient, friendly & professional
Customer Service
Quality
Value
I was very happy with Chris and the work that he did. he explained everything clearly to me.
Lisa, Hertfordshire Posted on 16/06/2016 , work completed 16/06/2016
Prompt and efficient
Customer Service
Quality
Value
He came within 2 hours as promised, spent over an hour on a difficult lock, cleared up after himself and cut some extra keys.
Roy, Hertfordshire Posted on 30/06/2016 , work completed 30/06/2016
Quick to arrive
Customer Service
Quality
Value
Prompt attention and problem quickly dealt with.
Ian, Middlesex Posted on 12/09/2016 , work completed 12/09/2016
Prompt and professional
Customer Service
Quality
Value
A very nice and polite person who provided a quick and efficient service.
Michelle, Hertfordshire Posted on 12/07/2016 , work completed 12/07/2016
Efficient, friendly service
Customer Service
Quality
Value
Efficient service, prompt, friendly. Did the job and even swept up afterwards.
Christine, Hertfordshire Posted on 30/09/2016 , work completed 30/09/2016
A good job
Customer Service
Quality
Value
A good job done quickly, efficiently & courteously.
David, Hertfordshire Posted on 24/10/2016 , work completed 24/10/2016
Friendly and helpful.
Customer Service
Quality
Value
Even though changing a front door lock isn't a major job, still wanted to make sure I used a reputable company. Easy to book a time, friendly, professional job, and even recommended another tradesman to complete a separate plumbing job for me!
Jane, Hertfordshire Posted on 19/12/2016 , work completed 19/12/2016
Timely lock change.
Customer Service
Quality
Value
Gained access to our property after our double lock broke, locking us inside. Came out the same morning, ordered new lock and replaced a couple of days later. Was very friendly and knowledgeable. Would have no hesitation in recommending.
Elizabeth, Hertfordshire Posted on 10/02/2017 , work completed 10/02/2017
Prompt and resolved in less than an hour.
Customer Service
Quality
Value
Would definitely use again. Prompt, kept informed of problem and repair, and polite.
Patricia, Hertfordshire Posted on 21/02/2017 , work completed 21/02/2017
Rapid service
Customer Service
Quality
Value
Chris was happy to discuss the problem and look at the picture before I asked him to come out. On arrival (20 minutes from call), he had us back in our house in no time.
Andrew, Hertfordshire Posted on 12/02/2017 , work completed 12/02/2017
Brilliant.
Customer Service
Quality
Value
Good service, within an hour of calling him he was here, and did a fantastic job.
Angela, Hertfordshire Posted on 26/03/2017 , work completed 26/03/2017
Reliable and efficient service.
Customer Service
Quality
Value
Turned up on time and quickly got the job done. Wouldn't hesitate to recommend.
Clare, Hertfordshire Posted on 18/09/2017 , work completed 18/09/2017
Excellent, professional, friendly.
Customer Service
Quality
Value
Chris was friendly, professional, and worked quickly. Would recommend him to anyone.
Nigel, Hertfordshire Posted on 27/10/2017 , work completed 27/10/2017
Prompt and professional service.
Customer Service
Quality
Value
Cleaned and oiled a sticking multi-point external door lock and left it working correctly.
Ian, Hertfordshire Posted on 30/10/2017 , work completed 30/10/2017
My review
Customer Service
Quality
Value
Arrived promptly and solved a difficult problem. Good attitude.
Nick, Hertfordshire Posted on 16/01/2018 , work completed 16/01/2018
Prompt - excellent.
Customer Service
Quality
Value
Presentable young man and very efficient.
Arlette, Hertfordshire Posted on 23/03/2018 , work completed 23/03/2018
Lock Around The Clock
Customer Service
Quality
Value
Service was good.
Stephanie, Hertfordshire Posted on 06/04/2018 , work completed 06/04/2018
Would recommend
Customer Service
Quality
Value
Very polite and tidy workmen. Father and son team.
Bethan, Hertfordshire Posted on 18/04/2018 , work completed 18/04/2018
Efficient & reliable
Customer Service
Quality
Value
Friendly service. Prompt to arrive. Trustworthy & honest. Reasonable priced.
Shahin, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
Reliable and prompt.
Customer Service
Quality
Value
This is the second time I have used Lock Around The Clock. The phone was answered, an appointment made for the same day and he turned up and did the job as expected. Would definitely recommend.
Catherine, Hertfordshire Posted on 11/05/2018 , work completed 11/05/2018
Prompt & efficient
Customer Service
Quality
Value
Responded to initial call enquiry promptly and within time scale promised.
John, Hertfordshire Posted on 04/07/2018 , work completed 04/07/2018
Very professional & fast.
Customer Service
Quality
Value
Response on phone was very quick and turned up within the hour, as promised. Clean and professional job.
Frank, Hertfordshire Posted on 14/01/2019 , work completed 14/01/2019
My review
Customer Service
Quality
Value
Prompt service. Friendly and professional. Would recommend and use again.
Diana, Hertfordshire Posted on 04/01/2019 , work completed 04/01/2019
Very prompt & very professional
Customer Service
Quality
Value
Excellent service. Emergency call locked out of house. Came in 1/2 hour which was time quoted. Took 10 percent off quoted price. Very efficiently got door open.
Chris, Bedfordshire Posted on 19/06/2020 , work completed 11/06/2020
Toilet Door Lock Repair
Customer Service
Quality
Value
This was the second time I used Lock around the Clock. The door to our downstairs toilet was broken and it meant everyone using it had to advise they were in there or sing. I had tried replacing the lock myself. Big mistake. Chris and his colleague replaced the lock and fitted a new one which works very well. They arrived when they said they would. The price was as quoted. They were polite and friendly and cleaned up before leaving. I was very pleased with the work they carried out.
Customer in Hertfordshire Posted on 13/11/2021 , work completed 10/11/2021
Polite and tidy
Customer Service
Quality
Value
Very pleased with the work completed. They were competent and provided a clear breakdown of the cost, here on time and stuck to their timetable. treated my property with respect and cleaned up after.
Which? Trusted Traders Consumer Posted on 09/03/2023 , work completed 06/03/2023
Professional service
Customer Service
Quality
Value
This is the third time I have used Chris and his son. Each time they have been prompt and professional with cost quoted up front. I could definitely recommend Lock Around The Clock
Customer in Hertfordshire Posted on 17/04/2023 , work completed 14/04/2023
Professional and timely
Customer Service
Quality
Value
Answered phone calls promptly. Understood that I needed him asap Kept me updated as to when he would come Detected fault immediately and promptly dealt with Though expensive for a simple job this was a Saturday morning and I would not have been able to leave home without repair. Friendly and courteous
Customer in Greater London Posted on 10/11/2024 , work completed 09/11/2024
Quick, thorough, and friendly
Customer Service
Quality
Value
Chris came to fix a UPVC door that wouldn't open. I called in the morning, he came just after lunch, and the door was fixed and working perfectly in 30 mins. Chris diagnosed the problem exactly and replaced a broken gearbox. The costs were clear, and it was altogether excellent service.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 25/11/2024
Changed lock
Customer Service
Quality
Value
Called them, immediate reply, booked an appointment, arrived on time, quick, polite, & friendly. Excellent service
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Great job, very quick
Customer Service
Quality
Value
Very efficient and gave great advise on locks installed. Would recommend, very pleased with the work.
Hinal, Hertfordshire Posted on 13/12/2014 , work completed 13/12/2014
Very quick response.
Customer Service
Quality
Value
No fuss. Very helpful.
Geoff, Buckinghamshire Posted on 13/11/2014 , work completed 13/11/2014
Excellent service
Customer Service
Quality
Value
Prompt, efficient and very helpful.
Steve, Bedfordshire Posted on 11/03/2015 , work completed 11/03/2015
My Review
Customer Service
Quality
Value
Professional and polite
M, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
Prompt and professional
Customer Service
Quality
Value
Emergency call out - there within an hour. Courteous, prompt and efficient. Good job.
Andrew, Bedfordshire Posted on 11/02/2015 , work completed 11/02/2015
Which? Local Review
Customer Service
Quality
Value
Excellent service. The friendly locksmith was around promptly and completed the job of changing a lock cylinder very swiftly and professionally. Being able to pay by debit card was very convenient and didn't cost any extra.
Damien, Ealing Posted on 04/11/2010 , work completed 04/11/2010
Which? Local Review
Customer Service
Quality
Value
Responded to callout within half an hour and replaced the defective lock on our front door quickly and efficiently. Price charged was within the average costings shown on the Which website.
oggiewaffla Posted on 21/07/2011 , work completed 21/07/2011
Which? Local Review
Customer Service
Quality
Value
Patio door wasn't locking, now fixed, along with several other odd jobs around the house which we'd lived with for years. Great service, kept us informed of costs as he went, and payment by debit card made the whole transaction lovely and smooth. He worked quickly and efficiently, and at £44 an hour we got a lot of things fixed for a reasonable price. Oh, and loved the advice to put his number in my phone rather than in the house, in case I'm locked out.
TurnyB Posted on 09/02/2012 , work completed 09/02/2012
Great service
Customer Service
Quality
Value
Needed a locksmith at 8.00pm. He answered the phone and was at my flat very quickly. Job done well and quickly.
TCurran Posted on 17/05/2015 , work completed 17/05/2015
Fast, competent, friendly
Customer Service
Quality
Value
Called up to solve a stuck key problem triggered by a dodgy gearbox failing in a multi-point locking front door. Chris was with me quickly, gave good advice and replaced the dodgy parts and was able to provide spare keys. Would use again.
Hemel Resident Posted on 16/06/2015 , work completed 16/06/2015
Prompt and professional
Customer Service
Quality
Value
Chris Cavaugh come within hours of being contacted and carried out a professional job.,
Brian, Hertfordshire Posted on 01/09/2015 , work completed 01/09/2015
Front door gearbox replaced
Customer Service
Quality
Value
Came quickly following callout late Saturday afternoon. Kept closely in touch as to progress and arrival time. Completed the work to a high standard, and had all spares in stock on the van. Even cut additional keys on the van as requested while here.
Novato Posted on 11/10/2015 , work completed 11/10/2015
Prompt and helpful
Customer Service
Quality
Value
Prompt, helpful and efficient in dealing with the problem.
Natalie, Hertfordshire Posted on 10/09/2015 , work completed 10/09/2015
Same day service!
Customer Service
Quality
Value
I rang at 1pm for a non-urgent job and he was with me by 4pm! The locking mechanism on my back UPVC door had broken so he replaced it quickly and in a tidy fashion. Was friendly to talk to too.
Fern, Hertfordshire Posted on 11/01/2016 , work completed 11/01/2016
Came very quickly to sort out locks
Customer Service
Quality
Value
Excellent, friendly service.
Suzie, Middlesex Posted on 14/03/2016 , work completed 14/03/2016
Fast fix.
Customer Service
Quality
Value
Guy arrived, diagnosed door problem, fixed it. Advised price prior to repair. Couldn't ask for more.
Deb, Bedfordshire Posted on 12/04/2016 , work completed 12/04/2016
Prompt and efficient repair
Customer Service
Quality
Value
I needed a lock fixed quickly on the Sunday of a bank holiday. Locksmith arrived quickly and did an efficient job that quickly cured the problem. Would certainly use his services again.
Happy Customer Posted on 28/08/2016 , work completed 28/08/2016
Prompt and professional
Customer Service
Quality
Value
Very prompt. Nice man to deal with. Would definitely recommend.
Celia, Bedfordshire Posted on 16/09/2016 , work completed 16/09/2016
Satisfied.
Customer Service
Quality
Value
Done a brilliant job, got me out of trouble.
Peter, Bedfordshire Posted on 15/09/2016 , work completed 15/09/2016
Great job
Customer Service
Quality
Value
Chris came very quickly, which is, of course, important when you are locked out of your house. He was friendly and got the job done quickly. He also offered a solution for the problem to avoid it happening again.
Anthony, Hertfordshire Posted on 04/01/2017 , work completed 04/01/2017
Front door jammed
Customer Service
Quality
Value
Chris called 1/2 hour before he arrived. Assessed the problem and explained it all with details & cost before any work has started. Completed work promptly and ensured I was happy before cleaning up.
Ricardo, Bedfordshire Posted on 24/07/2017 , work completed 24/07/2017
Good service
Customer Service
Quality
Value
Arrived within 2 hours. Fitted new lock and charged the agreed price.
John, Hertfordshire Posted on 22/09/2017 , work completed 22/09/2017
Did Work Well
Customer Service
Quality
Value
Good guy, called on way. Did work well & was pleasant. Perfect.
J, Buckinghamshire Posted on 08/10/2017 , work completed 08/10/2017
Excellent service
Customer Service
Quality
Value
Arrived on time and did job quickly with no drama or problems. A fast friendly service.
Graham, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
Efficient and helpful.
Customer Service
Quality
Value
Prompt, efficient and helpful.
Which? Trusted Traders Consumer Posted on 06/03/2019 , work completed 06/03/2019
Unable to lock door
Customer Service
Quality
Value
Came very soon after notification. Diagnosed the problem and sorted it out quickly and efficiently. Would certainly recommend.
Customer in Hertfordshire Posted on 13/11/2019 , work completed 11/11/2019
Fast and efficient.
Customer Service
Quality
Value
Chris was here within 90 minutes and had a replacement part with him so lock fixed within 2 hours of me contacting them. Reasonable price and friendly service. Would use again.
Customer in Hertfordshire Posted on 28/01/2025 , work completed 28/01/2025
Excellent job
Customer Service
Quality
Value
Arrived on time, very experienced & resolved issue quickly, reasonably priced.
Ashok, Hertfordshire Posted on 02/12/2014 , work completed 02/12/2014
Great
Customer Service
Quality
Value
Excellent.
S, Bedfordshire Posted on 12/09/2014 , work completed 12/09/2014
Prompt and professional
Customer Service
Quality
Value
Very prompt attendance on call out. Excellent advice and attention.
John, Hertfordshire Posted on 19/02/2015 , work completed 19/02/2015
Quick, friendly service.
Customer Service
Quality
Value
Chris was friendly, helpful & efficient. He gave me sage advice about the best way to proceed.
Nikki, Hertfordshire Posted on 27/11/2014 , work completed 27/11/2014
Excellent fast service
Customer Service
Quality
Value
Organised & fitted same day, very efficient.
Alex, Hertfordshire Posted on 26/03/2015 , work completed 26/03/2015
Great help
Customer Service
Quality
Value
Quick response, very helpful. Did a great job replace 2x barrels.
Bob, Hertfordshire Posted on 25/04/2015 , work completed 25/04/2015
My Review
Customer Service
Quality
Value
Prompt service
Androulla, Hertfordshire Posted on 25/05/2015 , work completed 25/05/2015
Prompt & Professional
Customer Service
Quality
Value
Came very quickly, knew exactly what he was doing & the parts on board his van to fix our broken front door. Price as you would expect for services & goods - very impressed. Would recommend
Leon, Hertfordshire Posted on 01/12/2015 , work completed 01/12/2015
Prompt, courteous, professional
Customer Service
Quality
Value
When I contracted Chris Cavanah by phone he asked clear and concise questions about my problem (un-openable door). He quickly fixed a time for a visit. Visited at the agreed time, door opened, broken part shown and replacement (lock gearbox) fitted, adjustments made and cleaned up.
John B, Hertfordshire Posted on 16/10/2015 , work completed 16/10/2015
Prompt & professional
Customer Service
Quality
Value
A very speedy response - kept in touch by phone to advise time of arrival. Completed the job swiftly & efficiently.
Janice, Hertfordshire Posted on 02/01/2016 , work completed 02/01/2016
Quick, professional and friendly
Customer Service
Quality
Value
Came out within 30 mins (actually under 20mins). Fixed the problem. Offered a cheap preventative solution. Went above and beyond by fixing the broken lock on my bathroom too! Everything was fixed before 08:30 when I only called at 08:00. Would recommend and definitely use Lock Around The Clock again.
Jennifer, Hertfordshire Posted on 15/02/2016 , work completed 15/02/2016
Excellent job
Customer Service
Quality
Value
The locksmith (Chris) came on time and phoned me before he arrived. Very reliable.
Sylvia, Hertfordshire Posted on 18/03/2016 , work completed 18/03/2016
Excellent job done
Customer Service
Quality
Value
Arrived on time, Advised arrival time by phone. Worked efficiently, courteous to me. Demonstrated how to use the two new locks. Would recommend Chris Cavanah.
Karen G Posted on 29/09/2016 , work completed 29/09/2016
My review
Customer Service
Quality
Value
Courteous, tidy, efficient. Good, completed promptly and to specification
J, Hertfordshire Posted on 20/12/2016 , work completed 20/12/2016
Quick and professional
Customer Service
Quality
Value
Very happy with the service.
Lilian, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Prompt and professional
Customer Service
Quality
Value
Chris took call even though he was on holiday and arranged appointment for his first day back at work.
Sue, Hertfordshire Posted on 21/08/2017 , work completed 21/08/2017
My Review
Customer Service
Quality
Value
Excellent
Mary, Hertfordshire Posted on 18/09/2017 , work completed 18/09/2017
Prompt and efficient
Customer Service
Quality
Value
Answered phone call very promptly and able to come within the hour to replace lock & cylinder as key to patio door had been lost. Very courteous and clearly knew what he was doing. Would certainly use again.
Vivien, Middlesex Posted on 22/06/2018 , work completed 22/06/2018
Prompt and efficient
Customer Service
Quality
Value
Called to request quote, which provided and arrived to do the work within 4 hrs of call. Friendly & efficient.
Jane, Hertfordshire Posted on 07/09/2018 , work completed 07/09/2018
My review
Customer Service
Quality
Value
Came promptly and repaired the lock.
Which? Trusted Traders Consumer Posted on 19/09/2018 , work completed 19/09/2018
Great job
Customer Service
Quality
Value
Very efficient and prompt service. The locksmith and his son arrived on time and changed my lock very quickly. He also took time to make sure my door was properly aligned and made some adjustments to ensure it all fitted fine.
Alison, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
My review
Customer Service
Quality
Value
Quick and efficient.
Which? Trusted Traders Consumer Posted on 05/01/2019 , work completed 05/01/2019
Fast and efficient.
Customer Service
Quality
Value
They called within an hour of being phoned, replaced jammed front door within half an hour at a reasonable price. I used them before when I lost the key to my workshop, they called within an hour of being called and replaced the lock quickly and efficiently.
Bernard, Hertfordshire Posted on 03/03/2019 , work completed 03/03/2019
Speedy and professional.
Customer Service
Quality
Value
Trader showed me the problem with my front door handle and fixed it speedily and efficiently. He even helped me carry my shopping in from the car!
Margaret, Hertfordshire Posted on 02/08/2019 , work completed 02/08/2019
A very prompt service
Customer Service
Quality
Value
I rang Lock Around The Clock and was very pleased that they could visit my property the same afternoon. They arrived when they said they would. We discussed the choice of locks and I selected the one I wanted. They then fitted this extremely quickly and then cut some additional keys that I wanted. They were both very polite and friendly.
Keith in Buckinghamshire Posted on 21/04/2023 , work completed 20/04/2023
Prompt and professional
Customer Service
Quality
Value
Work was efficiently carried out with good communication to me throughout. Job was done three days ahead of original appointment.
Howard, Buckinghamshire Posted on 23/03/2015 , work completed 23/03/2015
Very good job
Customer Service
Quality
Value
Good timing, courteous. Explained options. Solved problems on all windows even when not actually a problem with locks.
John, Buckinghamshire Posted on 04/02/2015 , work completed 04/02/2015
Lifesaver!
Customer Service
Quality
Value
Really quick, efficient and friendly service. Made a difficult situation really easy. Would highly recommend.
Nichola, Hertfordshire Posted on 09/01/2014 , work completed 09/01/2014
Lock Around The Clock
Customer Service
Quality
Value
Due to domestic violence, needed to change one of my locks and put on additional bolts. Chris was really helpful and accommodating, expressed empathy for my situation. Even though he was pushed for time, he did all the jobs I requested there and then rather than coming back at a later date to fit the bolts.
Nikki, Hertfordshire Posted on 30/05/2015 , work completed 30/05/2015
My Review
Customer Service
Quality
Value
Excellent, friendly service
S, Hertfordshire Posted on 21/05/2015 , work completed 21/05/2015
Professional & prompt
Customer Service
Quality
Value
He arrived very quickly & got me in safely & checked the door was working before he left, he was very helpful.
Which? Trusted Traders Consumer Posted on 12/09/2015 , work completed 12/09/2015
Excellent, efficient service
Customer Service
Quality
Value
Chris was excellent, good communication despite not having his van on the road. My job was done quickly and efficiently, even upgrading the locks at no extra cost. Yes, I will be using Lock Around the Clock should I need a locksmith again.
Robert, Hertfordshire Posted on 26/08/2015 , work completed 26/08/2015
Fantastic job.
Customer Service
Quality
Value
Locked out of daughter's house. Fast response to call for help. Friendly, and did the job in super quick time. Very happy bunny.
Wendy, Hertfordshire Posted on 25/03/2016 , work completed 25/03/2016
Prompt & professional
Customer Service
Quality
Value
Very quick to arrive at my property and opened the door in a professional manner. Would recommend.
Anne, Hertfordshire Posted on 20/02/2016 , work completed 20/02/2016
Great job
Customer Service
Quality
Value
Pleasant & professional. Did the job efficiently & effectively
J, Buckinghamshire Posted on 13/06/2016 , work completed 13/06/2016
Excellent job
Customer Service
Quality
Value
Craig was polite and explained all my options tome. He was very quick with the job and I am extremely pleased with the service.
Winnie, Hertfordshire Posted on 15/07/2016 , work completed 15/07/2016
Good job, quick service.
Customer Service
Quality
Value
My back door was jammed and could not be opened from either in or out doors. Trader called by apartment, unjammed door, lifted it so it shut correctly. I recommend trader.
Patricia, Hertfordshire Posted on 26/08/2016 , work completed 26/08/2016
Great job very reliable
Customer Service
Quality
Value
Great service, very reliable and prompt and great safety advice.
Dawn, Hertfordshire Posted on 15/06/2016 , work completed 15/06/2016
Prompt and professional
Customer Service
Quality
Value
Very quick response to our call. Work carried out quickly and with good results.
Peter, Hertfordshire Posted on 09/09/2016 , work completed 09/09/2016
Good job
Customer Service
Quality
Value
Quite reasonable price, pleasant man, northing too much trouble.
Karen, Hertfordshire Posted on 07/03/2017 , work completed 07/03/2017
Prompt and efficient
Customer Service
Quality
Value
Came same day. Job done quickly and efficiently.
Gail, Hertfordshire Posted on 05/04/2017 , work completed 05/04/2017
Prompt & professional
Customer Service
Quality
Value
Arrived within the time he said, did the job promptly. Excellent service.
Pauline, Hertfordshire Posted on 28/07/2017 , work completed 28/07/2017
Great Job and Quick!
Customer Service
Quality
Value
Superb service, same day, did the job quickly, efficiently and professionally. Very friendly, helpful and knowledgeable and explained all options very well so we knew which one was right for us. Highly recommended and trusted!
Paul, Hertfordshire Posted on 12/09/2017 , work completed 12/09/2017
Nice job, nice people
Customer Service
Quality
Value
Quick response to initial phone call and came to do the work the next day. Excellent job - replacing two locks. Very polite. I have no hesitation in recommending Lock Around The Clock.
Carol, Hertfordshire Posted on 17/01/2018 , work completed 17/01/2018
Great service
Customer Service
Quality
Value
We phoned Chris as our keys would not come out of the lock. Friendly and fast service. New barrel fitted within an hour and half of our call.
Gary, Bedfordshire Posted on 27/04/2018 , work completed 27/04/2018
Great Job
Customer Service
Quality
Value
Quick response, quick work, polite.
Allan, Hertfordshire Posted on 05/02/2018 , work completed 05/02/2018
Good quality workmanship.
Customer Service
Quality
Value
Contacted me by phone to give time of arrival. Explained in depth the faults and various options available to me. Good quality workmanship and had to adapt to a mechanism which is not in existence anymore. Polite & courteous. Would recommend.
Carol, Hertfordshire Posted on 19/09/2018 , work completed 19/09/2018
Prompt and professional.
Customer Service
Quality
Value
Arrived on time. Carried out excellent service.
Elsa, Hertfordshire Posted on 08/12/2018 , work completed 08/12/2018
Replaced patio door safety bolts
Customer Service
Quality
Value
Arrived at agreed time only 2 hours after my call. Courteous efficient and followed social distancing. Expertly removed old bolts and replaced with new at a reasonable charge for parts and Labour. Highly recommended.
Customer in Hertfordshire Posted on 21/05/2020 , work completed 19/05/2020
Excellent work - and came back for more
Customer Service
Quality
Value
Chris is polite, punctual and dedicated to his work. He even came back after leaving the property as he had thought of an improvement to the locking mechanism he installed. Fantastic work, and will use again.
Customer in Hertfordshire Posted on 18/06/2020 , work completed 16/06/2020
Efficient, friendly work
Customer Service
Quality
Value
Our son required a new door lock fitted to comply with his house insurance policy, but needed us to be there when the work was done. We recommended Chris as we had used him in the past. Chris came on time, showed and explained the lock he was going to fit and confirmed it complied with the insurance requirements. He was friendly, but got on with doing the work and cleaned up after. He was able cut extra keys for us and charged the agreed price.
Customer in Hertfordshire Posted on 19/04/2021 , work completed 02/04/2021
French Doors Repair
Customer Service
Quality
Value
I was very pleased with the service provided by Lock around the clock. I rang them around midday on 1st November 2021 and they arrived at about 4pm. They quickly identified the reason for the french doors not opening. They fitted a new lock gearbox to the doors which they had brought with them. Both of them were polite and friendly and they left no mess.
Customer in Hertfordshire Posted on 02/11/2021 , work completed 01/11/2021
Yale lock replaced efficiently
Customer Service
Quality
Value
George said that the barrel of our Yale lock on the font door needed replacing and did the job quickly and efficiently.
Customer in Greater London Posted on 17/09/2024 , work completed 16/09/2024
Speedy solution
Customer Service
Quality
Value
Chris and his colleague came very quickly to sort out and replace a broken lock fitting. Polite and efficient and tidy and a pleasure to deal with.
Customer in Hertfordshire Posted on 22/11/2024 , work completed 20/11/2024
Would use again
Customer Service
Quality
Value
We lost some keys and needed to replace our locks quickly. This trader was prompt, polite and courteous. A bit expensive, but not unexpected when you need a job doing urgently. I would be happy to use them again.
Which? Trusted Traders Consumer Posted on 23/01/2025 , work completed 23/01/2025
My Review
Customer Service
Quality
Value
Good service
Paul, Hertfordshire Posted on 31/12/2015 , work completed 31/12/2015
Prompt and very good
Customer Service
Quality
Value
Quick and efficient and easily contacted.
Betty, Buckinghamshire Posted on 22/02/2016 , work completed 22/02/2016
My Review
Customer Service
Quality
Value
Very good job
Jon, Hertfordshire Posted on 12/05/2016 , work completed 12/05/2016
Prompt and friendly
Customer Service
Quality
Value
Very prompt, came on time and very friendly. Explained the job and what had happened to my old lock.
Robert, Bedfordshire Posted on 09/10/2017 , work completed 09/10/2017
Very Good Work
Customer Service
Quality
Value
It was easy to get hold of them. They came promptly, explained the options for mending the back door lock and did it promptly. They explained what had gone wrong and how to use the new one in combination with the existing everest locks.
Sue, Hertfordshire Posted on 09/03/2018 , work completed 09/03/2018
Excellent
Customer Service
Quality
Value
Also used at last home. Excellent work and service.
Anthony, London Posted on 11/05/2018 , work completed 11/05/2018
Good work and fast.
Customer Service
Quality
Value
Arrived promptly. Work carried out as requested. Price as agreed over phone. He tested door lock in front of me, more than once, and got me to test it to guarantee was fine. Kept area clean during work and when finished.
Customer in Posted on 05/07/2021 , work completed 03/07/2021
Quick & friendly
Customer Service
Quality
Value
Very good, competent worker & fixed problem immediately
Lisa, Hertfordshire Posted on 07/10/2014 , work completed 07/10/2014
Prompt & professional
Customer Service
Quality
Value
Called within half an hour, repaired front door under an hour, charged a lot less than I thought
Janice, Hertfordshire Posted on 04/10/2014 , work completed 04/10/2014
My Review
Customer Service
Quality
Value
Fast, friendly, professional. Made clear of process before work began.
Tom, Hertfordshire Posted on 08/04/2015 , work completed 08/04/2015
My Review
Customer Service
Quality
Value
Reliable and great job.
Shahid, Hertfordshire Posted on 26/06/2015 , work completed 26/06/2015
Great job, prompt, efficient
Customer Service
Quality
Value
The locksmith arrived when expected, explained the likely cost beforehand, worked quietly and quickly and with a nice manner. I would be happy to recommend him to others.
Lynn, Hertfordshire Posted on 17/10/2015 , work completed 17/10/2015
My Review
Customer Service
Quality
Value
Very good. Turned up, helped.
Raju, Middlesex Posted on 23/09/2015 , work completed 23/09/2015
My Review
Customer Service
Quality
Value
First class work, straight forward, efficient, fair price.
Graham, Hertfordshire Posted on 01/03/2016 , work completed 01/03/2016
Efficient, quick to respond
Customer Service
Quality
Value
I was very impressed by the quick response to my call out, it was a cold evening and I had my dog with me. Within minutes I was back in my house. Not giving a high value for money because I could little afford it but I suppose it's comparative to other locksmiths on a Sunday.
Jill, Hertfordshire Posted on 20/03/2016 , work completed 20/03/2016
Efficient and friendly service
Customer Service
Quality
Value
It was only a small job, to disable the snib on the front door Yale lock. The service was fast & efficient and they arrived on schedule. No problem recommending.
Ian, Hertfordshire Posted on 13/01/2017 , work completed 13/01/2017
My review
Customer Service
Quality
Value
Very helpful
Barbara, Hertfordshire Posted on 18/03/2019 , work completed 18/03/2019
My Review
Customer Service
Quality
Value
Came when said, good work, left place clean.
Catherine, Hertfordshire Posted on 15/05/2015 , work completed 15/05/2015
My Review
Customer Service
Quality
Value
Excellent job done.
June, Hertfordshire Posted on 01/07/2015 , work completed 01/07/2015
Prompt + diligent
Customer Service
Quality
Value
The job was a tricky one but the trader did not give up, he informed me at all stages. Gave me options and advised of pricing for service and pays up front.
Catherine, Hertfordshire Posted on 01/12/2015 , work completed 01/12/2015
My Review
Customer Service
Quality
Value
Quick response, good job, fair price
Stephen, Hertfordshire Posted on 02/03/2016 , work completed 02/03/2016
Polite and efficient
Customer Service
Quality
Value
Chris quoted for the job after assessing and told me clearly what the fault was - gearbox in French door. He was very polite and efficient and offered to come back if we encountered any problems. Excellent service!
Tracey, Buckinghamshire Posted on 29/01/2016 , work completed 29/01/2016
Efficient Service
Customer Service
Quality
Value
Efficient punctual service. Pricing clear from outset. Did a really good job replacing kitchen lock & bathroom lock. Sorted out front door catch. Very happy with workmanship. Would use again.
Alice, Hertfordshire Posted on 24/10/2017 , work completed 24/10/2017
Great job
Customer Service
Quality
Value
The workman arrived on time to fix the lock on my back door. He was polite and courteous. Proceeded to fix the lock and was very tidy and did a great job. Very happy as it saved me spending out on a new door.
Richard, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Came quickly and sorted problem
Customer Service
Quality
Value
Changed lock that was sticking and cut extra keys. Arrived promptly and worked quickly. Would recommend to others.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 04/11/2019
Replaced a lock on front door
Customer Service
Quality
Value
Chris responded promptly and courteously to my call. He arrived on time as promised and replaced the problematic lock. The cost was ok.
Customer in Hertfordshire Posted on 18/07/2023 , work completed 18/07/2023
Brilliant job.
Customer Service
Quality
Value
Will use this person again, reasonable price, pleased with repair to my UPVC front door lock, gave estimates over phone.
Kim, Hertfordshire Posted on 05/12/2014 , work completed 05/12/2014
Prompt & professional
Customer Service
Quality
Value
Excellent service.
Chris, Hertfordshire Posted on 08/03/2015 , work completed 08/03/2015
Prompt and professional.
Customer Service
Quality
Value
My key had snapped off in my door. I couldn't lock the door! Chris came out, he rang me is minutes before he was due to arrive. He fixed my lock within minutes. Friendly, polite and helpful. I will use him again!
Charlotte, Hertfordshire Posted on 15/09/2015 , work completed 15/09/2015
Fast, reliable, professional
Customer Service
Quality
Value
Chris was very reliable and professional. Polite and friendly. Would definitely recommend him.
Jenny, Hertfordshire Posted on 18/01/2016 , work completed 18/01/2016
Excellent job
Customer Service
Quality
Value
I hadn't met Chris before having only spoke on the phone. He turned up on time and done a sound job
Lee, Hertfordshire Posted on 21/01/2016 , work completed 21/01/2016
Quality work & professional
Customer Service
Quality
Value
Chris was very professional. Turned up exactly on time. Worked diligently. Priced reasonable & left having carried out a great repair on my front door lock.
Rupinder, Hertfordshire Posted on 20/01/2016 , work completed 20/01/2016
My Review
Customer Service
Quality
Value
Very quick & efficient
Richard, Hertfordshire Posted on 09/05/2016 , work completed 09/05/2016
Good job
Customer Service
Quality
Value
Practical job given difficult problem. Professional work, good communication skills.
Diane, Hertfordshire Posted on 13/05/2016 , work completed 13/05/2016
My Review
Customer Service
Quality
Value
Very quick service
Claire, Buckinghamshire Posted on 26/07/2016 , work completed 26/07/2016
Quick & easy
Customer Service
Quality
Value
Re-fitted front door double lock, fast and easy and friendly!
Sophie, Middlesex Posted on 30/08/2017 , work completed 30/08/2017
Great job
Customer Service
Quality
Value
Locksmith did a great job.
John, Buckinghamshire Posted on 11/01/2017 , work completed 11/01/2017
Cheerful & polite
Customer Service
Quality
Value
Telephoned to say when he would be with me - arrived on time. No complaint - cheerful, polite gentlemen.
Which? Trusted Traders Consumer Posted on 25/07/2018 , work completed 25/07/2018
Good, tidy work
Customer Service
Quality
Value
Fitted a new lock to back door. Works well. Made no mess. My other problem is an intermittent stiffness to the lock on the fairly new composite front door. Unfortunately, it was working perfectly when Chris came round. He oiled it and loosened it, so hopefully that will permanently solve the problem.
Customer in Hertfordshire Posted on 24/03/2021 , work completed 23/03/2021
Local Locksmith
Customer Service
Quality
Value
I found Mr Cavanah to be helpful and efficient. He kept in touch when he was delayed and arrive to complete the work in super quick time. He was also very kind by adjusting the price of the repair to compensate me for the delay. Would definitely recommend his company and if necessary we would use them again.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
Change locks on upvc pateo doors
Customer Service
Quality
Value
Superb service from George who called to say he was on his way as promised. Changed our locks as we had lost the keys. So polite and efficient. He noticed the handle on our front door was a little loose on his way out so tightened it up. Would highly recommend.
Customer in Central Bedfordshire Posted on 19/09/2024 , work completed 16/09/2024
Excellent service
Customer Service
Quality
Value
The service was very good. He came as arranged, made a good job of replacing my front door lock and explained how the dead lock works. Charges were described in advance and were accurate
Kim, Hertfordshire Posted on 07/10/2014 , work completed 07/10/2014
My Review
Customer Service
Quality
Value
Prompt & professional
Which? Trusted Traders Consumer Posted on 10/02/2015 , work completed 10/02/2015
Friendly and efficient
Customer Service
Quality
Value
I had a tricky problem with a stuck lock on my patio door. The guy from 'Lock Around The Clock' offered a solution and executed the job with success! Would definitely recommend.
Morven, Hertfordshire Posted on 19/01/2015 , work completed 19/01/2015
My Review
Customer Service
Quality
Value
Fast and efficient
Kate, Hertfordshire Posted on 18/09/2016 , work completed 18/09/2016
Very Prompt and Professional
Customer Service
Quality
Value
The trader completed the job within 1 hour of being called. Amazing!
Barbara, Hertfordshire Posted on 10/10/2016 , work completed 10/10/2016
Locked out
Customer Service
Quality
Value
Arrived in 20 mins, quick access to the house. Thank you.
Layla, Hertfordshire Posted on 31/12/2018 , work completed 31/12/2018
Very professional
Customer Service
Quality
Value
Very friendly and professional. Provided prompt and good service, would definitely recommend them.
Carol, Hertfordshire Posted on 21/11/2018 , work completed 21/11/2018
Prompt and Efficient Repair
Customer Service
Quality
Value
Front door lock not working. Answered phone promptly in person and arrived earlier than originally estimated, but they kept me informed and I was pleased with completion of job sooner than expected. They told me how much it would cost before they started the work. Would recommend Chris for speedy, efficient and friendly service, and use again in the future.
Customer in Hertfordshire Posted on 02/12/2021 , work completed 02/12/2021
Very good efficient
Customer Service
Quality
Value
Got the job done quickly. Very pleasant. Good job
Pamela, Bedfordshire Posted on 06/01/2015 , work completed 06/01/2015
On time/good job
Customer Service
Quality
Value
Very helpful & professional.
Michael, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
Excellent.
Customer Service
Quality
Value
Satisfactorily adjusted sliding patio doors.
Margaret, Hertfordshire Posted on 11/07/2015 , work completed 11/07/2015
Brilliant job
Customer Service
Quality
Value
Contracted in the morning and came within a couple of hours. Provided a quote for work. Was very courteous and tidy
Pauline, Hertfordshire Posted on 11/12/2015 , work completed 11/12/2015
Prompt and professional
Customer Service
Quality
Value
Not a straight forward lock change as door would not lock on the inside. But gentleman did not leave until all was working perfectly.
Which? Trusted Traders Consumer Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
Prompt and professional
Nigel, Middlesex Posted on 17/10/2016 , work completed 17/10/2016
Prompt & professional
Customer Service
Quality
Value
Responsive and did the job as requested at a reasonable cost.
Which? Trusted Traders Consumer Posted on 08/03/2017 , work completed 08/03/2017
Great job, friendly & efficient
Customer Service
Quality
Value
Prompt, friendly & efficient
Lynn, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
New lock.
Customer Service
Quality
Value
We needed to have the lock changed on our front door. The locksmith came, as promised, in the morning. He worked speedily and efficiently. Very presentable and affable. Also helpful too.
Andrew, Hertfordshire Posted on 09/01/2020 , work completed 09/01/2020
Quick, efficient - very pleasant
Customer Service
Quality
Value
Screws had chopped on 2 windows preventing me from opening them. I phoned for help (not urgent) at 9am and they arrived at 11.30am - spent 5 minutes fixing the problem and charged for labour only. Helpful and stated their charge before arrival - very fair.
Carol, Hertfordshire Posted on 14/07/2020 , work completed 29/06/2020
Prompt & professional
Customer Service
Quality
Value
Was locked out of home on Saturday night, he arrived within 30 minutes, as promised & resolved the problem very quickly & without mess. A very good service.
Steve, Hertfordshire Posted on 09/08/2014 , work completed 09/08/2014
Prompt & Reliable
Customer Service
Quality
Value
Very prompt response (within 20 mins). Pleasant and estimate as given on phone. Very satisfied.
Anthony, Hertfordshire Posted on 17/11/2014 , work completed 17/11/2014
Excellent and reliable service
Customer Service
Quality
Value
Chris was very professional, reliable and reasonably priced. Recommended.
K, Hertfordshire Posted on 31/03/2015 , work completed 31/03/2015
Very polite, very helpful, got the job done!
Customer Service
Quality
Value
Chris was very polite, very helpful and he did the job to a satisfactory standard.
Una, Buckinghamshire Posted on 05/05/2015 , work completed 05/05/2015
My Review
Customer Service
Quality
Value
Satisfactory job.
John, Hertfordshire Posted on 17/11/2015 , work completed 17/11/2015
My Review
Customer Service
Quality
Value
Satisfied with work done.
Phyllis Maureen, Hertfordshire Posted on 02/02/2016 , work completed 02/02/2016
Good Job
Customer Service
Quality
Value
Turned up when agreed. Offered cheaper alternatives to lock problem
James, Hertfordshire Posted on 10/02/2016 , work completed 10/02/2016
Good job
Customer Service
Quality
Value
Good job done. Courteous & efficient.
Andrew, Hertfordshire Posted on 13/03/2019 , work completed 13/03/2019
Brilliant job - prompt and honest
Customer Service
Quality
Value
I was very impressed with Chris' efficiency. He came right away as I was locked out; opened the lock which was stuck - and explained what to do in future. He would not take any but his modest fee.
Brigid, Hertfordshire Posted on 20/11/2014 , work completed 20/11/2014
Excellent work
Customer Service
Quality
Value
Trader was polite, very helpful & efficient.
G, Herts Posted on 02/09/2014 , work completed 02/09/2014
My Review
Customer Service
Quality
Value
Polite, professional. Explained prices before any work was carried out. Did a good job.
M, Hertfordshire Posted on 04/04/2015 , work completed 04/04/2015
Excellent: lock so smooth
Customer Service
Quality
Value
Very pleased.
Cicely, Hertfordshire Posted on 29/06/2015 , work completed 29/06/2015
Brilliant job.
Customer Service
Quality
Value
Really prompt and helpful.
Robert, Buckinghamshire Posted on 02/09/2015 , work completed 02/09/2015
Prompt and professional
Customer Service
Quality
Value
Very good.
Christine, Buckinghamshire Posted on 26/08/2015 , work completed 26/08/2015
Prompt & professional
Customer Service
Quality
Value
Arrived at time stated. Job done to my satisfaction. A tidy workman. Very pleased.
Mary, Hertfordshire Posted on 14/01/2016 , work completed 14/01/2016
Prompt response
Customer Service
Quality
Value
Had issue opening JPVC front door. Called for an appointment and he came out the same day. Explained what the problem was and replaced faulty part. Told his call out charge in advance
Debbie, Hertfordshire Posted on 08/01/2016 , work completed 08/01/2016
Great Service
Customer Service
Quality
Value
On time, great service.
David, Buckinghamshire Posted on 21/03/2016 , work completed 21/03/2016
Change two locks
Customer Service
Quality
Value
Good job- Helpful- on time- Clean job- Friendly.
Monica, Hertfordshire Posted on 15/06/2016 , work completed 15/06/2016
Prompt, helpful and professional
Customer Service
Quality
Value
Arrived within 30 minutes of calling. Quoted on the phone. Bill was higher but explained why before doing the job. Completed the job within 30 minutes. Very professional.
Neil, Bedfordshire Posted on 24/07/2016 , work completed 24/07/2016
Good service
Customer Service
Quality
Value
Lock jammed. Phoned around 9am. He came around 3pm - had several phone calls to update on ETA. Identified and mended the problem.
J, Bedfordshire Posted on 20/12/2016 , work completed 20/12/2016
Professional & efficient
Customer Service
Quality
Value
Contacted him at 8am, broken door handle repaired by noon. All contact was by telephone but he was clear and transparent throughout.
John, Hertfordshire Posted on 31/10/2017 , work completed 31/10/2017
My review
Customer Service
Quality
Value
Prompt & efficient.
Carol, Buckinghamshire Posted on 23/03/2018 , work completed 23/03/2018
Professional
Customer Service
Quality
Value
Totally professional. A good job. Well done. Would certainly use again.
Kenneth, Hertfordshire Posted on 26/11/2018 , work completed 26/11/2018
Very good
Customer Service
Quality
Value
On time. Quick, good job, fair price
Mark, Hertfordshire Posted on 16/01/2015 , work completed 16/01/2015
My Review
Customer Service
Quality
Value
Thorough job well done!
Lesley, Hertfordshire Posted on 14/09/2015 , work completed 14/09/2015
Did the job needed!
Customer Service
Quality
Value
Repaired the fault with the time & price quoted.
Don, Hertfordshire Posted on 06/11/2016 , work completed 06/11/2016
Excellent service
Customer Service
Quality
Value
First class service. Prompt, clean and tidy. Job done to a very high standard.
D, Hertfordshire Posted on 25/11/2016 , work completed 25/11/2016
Prompt & professional
Customer Service
Quality
Value
Got the above trader from Thomson Local. Rang up & he came to my aid in 45 mins.
Patricia, Hertfordshire Posted on 01/03/2017 , work completed 01/03/2017
Good job.
Customer Service
Quality
Value
Returned call promptly. Came at time he said he would. Did a good job. Pointed out some other faults which we had corrected at the same time.
Lynn, Hertfordshire Posted on 24/03/2017 , work completed 24/03/2017
My review
Customer Service
Quality
Value
Very efficient & pleasant.
Philip, Hertfordshire Posted on 18/04/2017 , work completed 18/04/2017
Prompt & professional
Customer Service
Quality
Value
Having had handbag stolen complete with door key - anxious to have house safe - locks were changed two hours later at the end of a long day - relief!
Mollie, Bedfordshire Posted on 30/05/2017 , work completed 30/05/2017
Quick and efficient
Customer Service
Quality
Value
Turned up exactly when he said he would and informed us of his progress when he arrived. Polite and efficient.
Gavin, Bedfordshire Posted on 05/04/2017 , work completed 05/04/2017
Work adequately performed.
Customer Service
Quality
Value
As stated under review title whatever that really means, Mr Cavanagh attended on the date & time promised and did an adequate job for the money as promised.
Robin, Middlesex Posted on 04/10/2017 , work completed 04/10/2017
Professional service
Customer Service
Quality
Value
A good service, professional work well done, clean & tidy. Would definitely use again.
C, Hertfordshire Posted on 15/08/2018 , work completed 15/08/2018
Very satisfied.
Customer Service
Quality
Value
Very satisfied. Quick and efficient.
Subba Rao, Hertfordshire Posted on 16/11/2018 , work completed 16/11/2018
Front door lock repair.
Customer Service
Quality
Value
Prompt (same day) response. Clear assessment of problem and options with costs. Efficient execution of agreed work. Courteous and friendly. Cleaned up on completion. Very professional. Problem solved at reasonable cost.
Customer in Hertfordshire Posted on 04/12/2023 , work completed 04/12/2023
Quick and reliable
Customer Service
Quality
Value
Called back quickly, came around the same day to unblock kitchen sink.
Ruth, Hertfordshire Posted on 30/10/2014 , work completed 30/10/2014
Prompt & professional
Customer Service
Quality
Value
Pleasant manner & well priced.
Peter, Hertfordshire Posted on 24/09/2014 , work completed 24/09/2014
My Review
Customer Service
Quality
Value
Quick job
Oliver, Hertfordshire Posted on 11/08/2014 , work completed 11/08/2014
Well done
Customer Service
Quality
Value
Prompt response & speedy resolution.
Ronald, Hertfordshire Posted on 02/12/2014 , work completed 02/12/2014
Professional job done
Customer Service
Quality
Value
Great job completed on replacing my house locks. Quote was correct when job finished. Having a card payment machine was great, as don't carry cash around with me. Would highly recommend this company.
Lindsay, Hertfordshire Posted on 27/04/2015 , work completed 27/04/2015
Good job.
Customer Service
Quality
Value
Fast - 2 hours from call out. Friendly, efficient.
C, Bedfordshire Posted on 01/04/2015 , work completed 01/04/2015
My Review
Customer Service
Quality
Value
Knowledgeable and competent.
Richard, Hertfordshire Posted on 06/07/2015 , work completed 06/07/2015
Prompt and professional
Customer Service
Quality
Value
Chris responded to my query promptly and was able to complete the required work within 4 days. He arrived within the allocated time slot and worked quickly. I would have no hesitation in using his services again and recommending to others.
Sophie, Hertfordshire Posted on 26/08/2015 , work completed 26/08/2015
Prompt, Professional Service
Customer Service
Quality
Value
Prompt and professional service. Kept me informed of progress.
Elizabeth, Hertfordshire Posted on 03/12/2015 , work completed 03/12/2015
My Review
Customer Service
Quality
Value
Excellent work
M, Hertfordshire Posted on 01/08/2016 , work completed 01/08/2016
Very good indeed
Customer Service
Quality
Value
Here within an hour of call. Friendly and job done quickly.
Anthony, Hertfordshire Posted on 17/04/2017 , work completed 17/04/2017
Very prompt
Customer Service
Quality
Value
Very good, quick, prompt, rapid service. Would recommend and reuse. Good, honest workmanship.
Linda, Hertfordshire Posted on 30/08/2017 , work completed 30/08/2017
Very courteous
Customer Service
Quality
Value
Very good and tidy finishes. Very courteous.
Which? Trusted Traders Consumer Posted on 03/01/2019 , work completed 03/01/2019
Quick & efficient
Customer Service
Quality
Value
Straightforward approach and came when said he would. Job was done quickly & efficiently.
Ellen, Hertfordshire Posted on 04/02/2015 , work completed 04/02/2015
Prompt and professional
Customer Service
Quality
Value
Was here to sort out my locked door within the hour. Excellent service.
Richard, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Which? Local Review
Customer Service
Quality
Value
A tradesman arrived within about 20 minutes of our phone call. He correctly diagnosed the faults with our two doors, explaining that we didn't need new parts just adjustments. One one star for value for money as I feel that £44 per hour borders on extortionate.
the bishop Posted on 18/07/2010 , work completed 18/07/2010
Prompt and helpful
Customer Service
Quality
Value
Although the problem was not in fact lock related, Chris quickly identified the cause and carried out brief remedial work.
Anonymous Posted on 08/09/2016 , work completed 08/09/2016
Good job
Customer Service
Quality
Value
Arrived on time. Worked quickly.
Neville, Hertfordshire Posted on 18/10/2017 , work completed 18/10/2017
My Review
Customer Service
Quality
Value
Achieved result quickly and courteously.
Terence, Hertfordshire Posted on 24/01/2015 , work completed 24/01/2015
Brilliant job.
Customer Service
Quality
Value
Amazingly quick
Kimberley, Hertfordshire Posted on 01/07/2015 , work completed 01/07/2015
My Review
Customer Service
Quality
Value
Answered phone promptly & called back as agreed. Arrived very swiftly. Job done quickly & efficiently at price agreed. Very pleased.
Hilary, Buckinghamshire Posted on 09/01/2016 , work completed 09/01/2016
Professional and polite
Customer Service
Quality
Value
Very polite. Contacted Chris when he was on holiday and he called upon his return and came over straight away.
Yvette, Hertfordshire Posted on 24/08/2016 , work completed 24/08/2016
My review
Customer Service
Quality
Value
Mr Kavanagh took my call efficiently and visited at the time promised. He dealt with any problem promptly. It was a very good for service.
Geoffrey, Hertfordshire Posted on 07/08/2018 , work completed 07/08/2018
Professional
Customer Service
Quality
Value
Very helpful, fully explained my options.
Kay, Buckinghamshire Posted on 29/01/2015 , work completed 29/01/2015
My Review
Customer Service
Quality
Value
Needed in an emergency. Arrived promptly in 1/2 hour as promised. Job was done quickly and neatly
Which? Trusted Traders Consumer Posted on 24/04/2015 , work completed 24/04/2015
My Review
Customer Service
Quality
Value
Prompt & Professional
Brendan, Hertfordshire Posted on 28/11/2015 , work completed 28/11/2015
My Review
Customer Service
Quality
Value
Quick, job completed to my satisfaction
Happy Customer Posted on 31/08/2016 , work completed 31/08/2016
Prompt & efficient.
Customer Service
Quality
Value
Arrived on time as arranged, within half an hour of call. Work carried out efficiently. Was polite & helpful.
J, Hertfordshire Posted on 03/11/2014 , work completed 03/11/2014
Good job
Customer Service
Quality
Value
Chris turned up promptly & was efficient.
Irene, Hertfordshire Posted on 14/12/2014 , work completed 14/12/2014
Swift and good
Customer Service
Quality
Value
Very good
Maurice, Hertfordshire Posted on 22/09/2014 , work completed 22/09/2014
My review
Customer Service
Quality
Value
Arrived on time, did the job. Opened door. Did not clean door after work or floor.
E, Bedfordshire Posted on 11/05/2018 , work completed 11/05/2018
Fast & efficient
Customer Service
Quality
Value
Mother-in-law locked out of house. Phones Chris and he was with me within the house. Access gained in minutes. Very pleased to deal with.
Doug, Hertfordshire Posted on 21/11/2014 , work completed 21/11/2014
Good job
Customer Service
Quality
Value
Pleased with the prompt and efficient job.
Margaret, Hertfordshire Posted on 09/08/2018 , work completed 09/08/2018
Expensive.
Customer Service
Quality
Value
Labour charges
J, Bedfordshire Posted on 31/05/2015 , work completed 31/05/2015