Endorsed by Which?

Lock Around The Clock

4.9

1564 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1564 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent
Customer Service
Quality
Value
Top man, on time & excellent work & gave unasked for 10% discount on quote.
Andrew, Bedfordshire Posted on 08/10/2014 , work completed 08/10/2014
Excellent and prompt service
Customer Service
Quality
Value
When one of our spare key snapped inside the lock of our UPVc front door, we called Chris after finding his details online - he was on site within half an hour and had the key out within 10 minutes. He also provided some excellent advice on improving the security for the house and should the occasion arise I will have no hesitation in calling him again.
Thebirtchnells Posted on 06/09/2014 , work completed 06/09/2014
Which? Local Review
Customer Service
Quality
Value
He let us know he was on his way. He arrived promptly and did what we asked of him at a reasonable price. Very pleasant to deal with
Peeweeking Posted on 11/07/2010 , work completed 11/07/2010
Which? Local Review
Customer Service
Quality
Value
Had a problem with the dead locks on a uPVC double glazed front door. Contacted Chris who arrived later that day and he sorted the problem in a quick and efficient manner. Highly recommended.
martin j Posted on 19/07/2011 , work completed 19/07/2011
Which? Local Review
Customer Service
Quality
Value
Chris is an excellent locksmith and I would highly recommend him. He came out on the same day I called him and did a very good job at a good price. First class.
War Posted on 29/04/2012 , work completed 29/04/2012
An excellent & thoroughly professional service.
Customer Service
Quality
Value
A call in the morning resulted in the job being completed before 6pm. The quality of the work, the cleanliness throughout, and the cost was impeccable service.
John, Hertfordshire Posted on 08/12/2014 , work completed 08/12/2014
Would recommend to friends and family.
Customer Service
Quality
Value
Prompt call out late at night. Very professional - resolved situation without mess. Good price for work carried out when I was locked out of my house.
Owen, Bedfordshire Posted on 03/11/2014 , work completed 03/11/2014
Quick & easy
Customer Service
Quality
Value
Having a key snap in the front door lock. I contacted Lock Around The Clock and was impressed by the speed of response out of hours. Within an hour of my call, the problem was fixed in a friendly way which didn't cost the earth. Would recommend and use again.
Which? Trusted Traders Consumer Posted on 12/01/2015 , work completed 12/01/2015
My Review
Customer Service
Quality
Value
Very prompt, came at the time agreed. Very good job. Would recommend him to others.
Barbara, Hertfordshire Posted on 10/03/2015 , work completed 10/03/2015
Emergency - arrived in under one hour
Customer Service
Quality
Value
Arrived promptly, helpful and polite.
Raymond, Middlesex Posted on 22/03/2015 , work completed 22/03/2015
Lock solid job
Customer Service
Quality
Value
Prompt and friendly, did a great job with no fuss and cleaned up after.
Chris, Buckinghamshire Posted on 20/07/2016 , work completed 20/07/2016
Help!
Customer Service
Quality
Value
Quick and efficient service on a Sunday to change cylinder!
Simon, Hertfordshire Posted on 01/02/2015 , work completed 01/02/2015
Good job.
Customer Service
Quality
Value
Completed job quickly and efficiently.
Jo, Hertfordshire Posted on 13/12/2014 , work completed 13/12/2014
Rock around the clock as very quick
Customer Service
Quality
Value
Prompt call back. Very good workmanship. Clean & tidy job.
Ann, Hertfordshire Posted on 19/12/2014 , work completed 19/12/2014
My Review
Customer Service
Quality
Value
Good job. Timely. Pleasant chap.
Rosie, Chesham Posted on 17/12/2014 , work completed 17/12/2014
All of that and (more)
Customer Service
Quality
Value
Mr Cavanagh is a gentleman and a very good and clean worker. One of the best.
Kathleen, Middlesex Posted on 13/08/2014 , work completed 13/08/2014
Excellent job
Customer Service
Quality
Value
Great job, prompt, polite, professional & good value. Would recommend
Bari, Bedfordshire Posted on 20/10/2014 , work completed 20/10/2014
Good Prompt service.
Customer Service
Quality
Value
Replaced cistern.
Jas, Bedfordshire Posted on 30/10/2014 , work completed 30/10/2014
Excellent
Customer Service
Quality
Value
Pleasant, polite, prompt & most helpful.
Lee, Middlesex Posted on 08/12/2014 , work completed 08/12/2014
Excellent job
Customer Service
Quality
Value
Chris came extremely quickly and sorted out the problem.
Robert, Middlesex Posted on 13/03/2015 , work completed 13/03/2015
Great job, problem solved quickly
Customer Service
Quality
Value
Very helpful & good job done quickly.
Mike, Hertfordshire Posted on 19/02/2014 , work completed 19/02/2014
Really helpful
Customer Service
Quality
Value
Attended really promptly and resolved problem within 30 minutes.
Alan, Hertfordshire Posted on 04/03/2015 , work completed 04/03/2015
Very satisfactory
Customer Service
Quality
Value
Called trader early am & he was able to come that afternoon. He called when he said he would, was courteous, tidy & work was satisfactory. He also mentioned a discount I did not realise I was eligible for.
Carole, Hertfordshire Posted on 16/02/2015 , work completed 16/02/2015
My Review
Customer Service
Quality
Value
Neat job, clear advice, punctual polite and tidy.
Graham, Hertfordshire Posted on 10/02/2015 , work completed 10/02/2015
Efficient and friendly
Customer Service
Quality
Value
Good value for money. Would recommended.
Virginie, Hertfordshire Posted on 06/02/2015 , work completed 06/02/2015
Excellent service
Customer Service
Quality
Value
Friendly and polite. Arrived on time. Did a great job at a fair price. Would call him again.
Emaese, Hertfordshire Posted on 20/01/2015 , work completed 20/01/2015
Quick and efficient
Customer Service
Quality
Value
Quick response, efficient install and friendly service.
Adam, Hertfordshire Posted on 15/05/2015 , work completed 15/05/2015
Excellent work
Customer Service
Quality
Value
An excellent job and great value for money
Robert, Hertfordshire Posted on 16/05/2014 , work completed 16/05/2014
Quick and efficient.
Customer Service
Quality
Value
Chris arrived with 30 minutes after I was locked out and was able to let me into my house within 10 minutes. Great service.
Kate, Hertfordshire Posted on 24/04/2015 , work completed 24/04/2015
Prompt and professional
Customer Service
Quality
Value
Locks needed changed on my mother's house after she had lost keys. After initial call I received update calls with estimated time of arrival. Carried out work very efficiently and ensured thorough testing and that I was happy with workmanship prior to leaving house. Highly recommended.
Jeffrey, Bedfordshire Posted on 29/05/2015 , work completed 29/05/2015
Brilliant, prompt and professional
Customer Service
Quality
Value
Very fast response, very quick resolution of issue, much cheaper than anticipated. Fantastic!
Anna, Buckinghamshire Posted on 09/05/2015 , work completed 09/05/2015
My Review
Customer Service
Quality
Value
Very professional, would use again.
R M, Hertfordshire Posted on 09/06/2015 , work completed 09/06/2015
Excellent job
Customer Service
Quality
Value
Responsive. Good advice for product choice. Clean and tidy job. Good customer service.
Alexis, Hertfordshire Posted on 06/06/2015 , work completed 06/06/2015
Prompt and professional.
Customer Service
Quality
Value
Fitted the works in at short notice given the need for two mortis locks. Work carried out efficiently, promptly and neatly. Very impressed with standard of work and price was very competitive. Would recommend and use again.
Maninder, Bedfordshire Posted on 28/07/2015 , work completed 28/07/2015
My Review
Customer Service
Quality
Value
Very pleasant workmen. Cleaned up after them. Pleasure. Would recommend them.
Lorraine, Leicestershire Posted on 09/11/2015 , work completed 09/11/2015
Speedy & high professional
Customer Service
Quality
Value
We called out Chris when we were locked out of our house. He was with us in 10 minutes (just as he predicted) & we were in the house 5 minutes later. Very reasonable charge of
Which? Trusted Traders Consumer Posted on 29/07/2015 , work completed 29/07/2015
First class service
Customer Service
Quality
Value
Fast, efficient service with a smile. Would definitely recommend. Chris came in about twenty minutes, explained all available alternatives and fitted new barrel and cut new keys to make my house secure again.
Valerie, Hertfordshire Posted on 09/07/2015 , work completed 09/07/2015
Friendly and quick service.
Customer Service
Quality
Value
Chris was super quick to come round and was flexible with appointment times. He arrived right on time and was very friendly and helpful - he even helped me in the house with my children's bicycles! Great advice given and fast, tidy workmanship. Would use again and would definitely recommend.
Kim, Hertfordshire Posted on 25/06/2015 , work completed 25/06/2015
Excellent service.
Customer Service
Quality
Value
The company answered the phone immediately and arrived to mend out lock within 30 minutes. Very efficient and helpful.
Fiona, Hertfordshire Posted on 07/07/2015 , work completed 07/07/2015
Fantastic
Customer Service
Quality
Value
Chris was on time, quick, tidy and courteous. Would highly recommend.
Helen, Avon Posted on 17/06/2015 , work completed 17/06/2015
Brilliant job
Customer Service
Quality
Value
Very prompt service to mend broken front door lock.
Olver, Hertfordshire Posted on 18/06/2015 , work completed 18/06/2015
My Review
Customer Service
Quality
Value
Fast response, good quality work.
Jeremy, Hertfordshire Posted on 15/06/2015 , work completed 15/06/2015
Efficient & hassle free
Customer Service
Quality
Value
Chris was punctual & responded quickly once we called him. He did the job speedily & professionally.
Jane, Hertfordshire Posted on 12/09/2015 , work completed 12/09/2015
Superb job.
Customer Service
Quality
Value
A very pleasant man fitted a new gearbox to my back door lock, quickly and efficiently. Very satisfactory.
Martyn, Hertfordshire Posted on 08/09/2015 , work completed 08/09/2015
Excellent service
Customer Service
Quality
Value
Prompt. Good price. Would use again.
Jane, Hertfordshire Posted on 03/09/2015 , work completed 03/09/2015
professional and competent
Customer Service
Quality
Value
I had used Chris once before and was happy with his work. He did a competent and professional job at a time convenient for me. On the day he needed to change his time a bit but checked beforehand. I would be happy to do business with him again.
Ully, Hertfordshire Posted on 07/10/2015 , work completed 07/10/2015
Efficient
Customer Service
Quality
Value
He came when he said he would. Told me what was wrong, and how much it would be, repaired it thoroughly, tidied up afterward, very pleasant, very very efficient, would recommend to friends & family. Certainly would use again.
Julie, Hertfordshire Posted on 05/01/2016 , work completed 05/01/2016
Very good service.
Customer Service
Quality
Value
Very prompt, friendly and fixed our door quickly and to the quoted price - would use again.
Bryan, Hertfordshire Posted on 11/01/2016 , work completed 11/01/2016
Stuck front door
Customer Service
Quality
Value
Excellent, fast, efficient value for money same day service - all problems fixed
Hazelle, Hertfordshire Posted on 19/01/2016 , work completed 19/01/2016
Brilliant job
Customer Service
Quality
Value
Arrived on time, phoning 15 minutes beforehand, as promised. Professional, very clean, arriving with correct lock with keys cut on site. Really satisfied.
Gwyneth, Hertfordshire Posted on 27/11/2015 , work completed 27/11/2015
Prompt, professional at reasonable price
Customer Service
Quality
Value
Called Chris at 9AM & he was here by 10.30AM. Lock in UPVC door was not working & he fixed it & only charged me his call out fee which, at £45, is much less than other locksmiths. Very friendly & efficient service. Will use again.
Denis, Hertfordshire Posted on 23/11/2015 , work completed 23/11/2015
Superfast & efficient
Customer Service
Quality
Value
Chris came round within 1hour of my call & carried out the job brilliantly. I'll be recommending him.
Clare, Hertfordshire Posted on 14/12/2015 , work completed 14/12/2015
Great job and fast
Customer Service
Quality
Value
Very professional and helpful, changed lock on back door for a kite marked anti-bump one. Very reasonable, would use him again. I recommend him.
Elizabeth, Hertfordshire Posted on 29/12/2015 , work completed 29/12/2015
Efficient and reliable
Customer Service
Quality
Value
Very kind, tidy, helpful. Prompt, reasonably priced.
Which? Trusted Traders Consumer Posted on 25/01/2016 , work completed 25/01/2016
Brilliant & Courteous
Customer Service
Quality
Value
Highly recommend Chris, always on time, tidy and does an excellent job.
Vanessa, Hertfordshire Posted on 16/12/2015 , work completed 16/12/2015
Stuck tumblers lock
Customer Service
Quality
Value
Prompt, friendly, knew his stuff. Fixed door lock there and then.
Chris, Buckinghamshire Posted on 21/01/2016 , work completed 21/01/2016
Brilliant job.
Customer Service
Quality
Value
I liked the finished work when completed. I would use them again.
Dominic, Hertfordshire Posted on 16/11/2015 , work completed 16/11/2015
Very good
Customer Service
Quality
Value
I telephoned in the morning to say I needed a new barrel in my front door lock. I was told he would be able to get to me between 11.00 and 12.00. He arrived at about 11.20, looked at what was needed, did the job. Excellent.
Terence, Hertfordshire Posted on 09/11/2015 , work completed 09/11/2015
Good job done
Customer Service
Quality
Value
I had a dodgy front door which needed some work. It was fixed within the hour. Chris also pointed out a glaring security flaw with the door, which he was also able to sort out. Friendly, speedy service and I've ended up with a much more secure front door - what more could I want?
Site User Posted on 30/11/2015 , work completed 30/11/2015
Helpful & professional
Customer Service
Quality
Value
Locked out of the house. Trader gained access
Thomas, Hertfordshire Posted on 18/11/2015 , work completed 18/11/2015
Prompt & quality work
Customer Service
Quality
Value
Prompt & great quality work.
Alastair, Hertfordshire Posted on 14/11/2015 , work completed 14/11/2015
Friendly, reliable locksmith
Customer Service
Quality
Value
Chris is my go to locksmith. He has done various jobs for me at both my house and my business premises. He is friendly and reliable locksmiths who always delivers top quality work.
Jako, Hertfordshire Posted on 16/02/2016 , work completed 16/02/2016
Prompt & professional
Customer Service
Quality
Value
Prompt & professional service at a very good price. Would highly recommend.
Angela, Hertfordshire Posted on 22/02/2016 , work completed 22/02/2016
Brilliant job.
Customer Service
Quality
Value
Rang about 12.30pm, told he would be here in an hour. 1.25pm arrived, told me I needed a new barrel as keys kept sticking. Changed as keys kept sticking. Changed the lock for one with more security. Left 2.05pm. Very good job all round.
Susan, Hertfordshire Posted on 18/02/2016 , work completed 18/02/2016
My Review
Customer Service
Quality
Value
Brilliant job. Professional
Hitomi, Hertfordshire Posted on 01/11/2015 , work completed 01/11/2015
Prompt & professional
Customer Service
Quality
Value
Arrived 30 minutes after requested, changed locks to better secure locks, well within budget.
Sandra, Bedfordshire Posted on 16/12/2015 , work completed 16/12/2015
Excellent service
Customer Service
Quality
Value
Excellent service, very efficient, polite, prompt and reasonable. Informed me every step of the way what work was involved and costs. Highly recommended.
Susan, Hertfordshire Posted on 21/09/2015 , work completed 21/09/2015
Front door lock not working
Customer Service
Quality
Value
I was locked out of my home as my front door locks stopped working. Chris arrived promptly and was efficient, polite, clean worker. He explained all my options, efficiently and allowed me to make a choice. Would recommend him.
E, Hertfordshire Posted on 26/03/2016 , work completed 26/03/2016
Professional
Customer Service
Quality
Value
Very good experience. Came on time and did the job. Would recommend.
Which? Trusted Traders Consumer Posted on 02/04/2016 , work completed 02/04/2016
New UPVC door Gearbox
Customer Service
Quality
Value
Quick, efficient & honest service from Chris at a reasonable price. Good communication & punctual.
shep1001 Posted on 29/04/2016 , work completed 29/04/2016
Excellent job.
Customer Service
Quality
Value
Front door unable to close - due to lock. Stated would be 30 mins - only 15 mins. Very pleasant in detail. Shown fault. Work completed in 30 mins - no mess, very clean,
Patricia, Hertfordshire Posted on 26/02/2016 , work completed 26/02/2016
My Review
Customer Service
Quality
Value
I lost my house keys at the council recycling centre and only had to wait less than half an hour for the locksmith to arrive. He was able to gain access to my home very quickly and also replace barrel lock. Locksmith was friendly, courteous and very professional.
Graham, Hertfordshire Posted on 13/02/2016 , work completed 13/02/2016
Friendly, immediate job
Customer Service
Quality
Value
Chris was friendly, on time, informative, reasonable, gave good advice. Would definitely recommend.
Tom, Hertfordshire Posted on 31/03/2016 , work completed 31/03/2016
My Review
Customer Service
Quality
Value
First class job. Prompt tidy professional.
Which? Trusted Traders Consumer Posted on 04/03/2016 , work completed 04/03/2016
My Review
Customer Service
Quality
Value
Efficient as ever
Steve, Hertfordshire Posted on 11/04/2016 , work completed 11/04/2016
My Review
Customer Service
Quality
Value
Conservatory door couldn't be opened. New it's perfect & so easy to open. Very good & quick workmanship.
Judith, Middlesex Posted on 27/04/2016 , work completed 27/04/2016
Very good
Customer Service
Quality
Value
Very good response. Police and efficient.
Clive, Bedfordshire Posted on 04/04/2016 , work completed 04/04/2016
My Review
Customer Service
Quality
Value
Excellent job. The problem was carefully explained. Cost explained before work started.
Mary, Hertfordshire Posted on 17/05/2016 , work completed 17/05/2016
prompt service & tradesman
Customer Service
Quality
Value
Found this professional and sought out to build up a ring bell. In fact I was very pleased to qualify for a pensioner's discount. Will definitely recommend this man again.
Leonard, Hertfordshire Posted on 20/02/2016 , work completed 20/02/2016
Great job
Customer Service
Quality
Value
Chris was fast and efficient. Came on time and explained what he was doing.
Darryl, Bedfordshire Posted on 01/08/2016 , work completed 01/08/2016
As usual, did a great job.
Customer Service
Quality
Value
Lock around the clock always does a very good job & is always reliable.
Maureen, Hertfordshire Posted on 06/10/2016 , work completed 06/10/2016
Professional service
Customer Service
Quality
Value
A great service provided by my locksmith. Clear option given and all work carried out the high standard. I would definitely recommend them to others.
C, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Prompt and professional service
Customer Service
Quality
Value
We had locked ourselves out of house. Chris attended very promptly and kept in touch with updates on arrival time. Very professional service, would recommend to anyone needing a locksmith.
John, Bedfordshire Posted on 28/09/2016 , work completed 28/09/2016
Quick, friendly, efficient.
Customer Service
Quality
Value
The work was done quickly & efficiently
Philippa, Hertfordshire Posted on 12/09/2016 , work completed 12/09/2016
Would highly recommend
Customer Service
Quality
Value
Have used Lock Around The Clock a few times & always very happy. Friendly, reliable, professional & courteous, Chris always gives a good service & is genuine & efficient. Cost is good value for money & always reasonable.
Lynda, Hertfordshire Posted on 31/08/2016 , work completed 31/08/2016
My Review
Customer Service
Quality
Value
Prompt and efficient service. Highly recommend if needed.
Tanya, Hertfordshire Posted on 04/09/2016 , work completed 04/09/2016
Excellent
Customer Service
Quality
Value
Excellent. Arrived punctually, friendly, efficient, willing and affordable.
John, Hertfordshire Posted on 08/09/2016 , work completed 08/09/2016
Excellent service
Customer Service
Quality
Value
Came promptly, did a good job & left house very tidy. Would recommend to others.
Mary, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Couldn't be better
Customer Service
Quality
Value
Friendly and efficient.
Christine, Buckinghamshire Posted on 28/11/2016 , work completed 28/11/2016
Superb quality work.
Customer Service
Quality
Value
Came and assessed locks on house, great recommendations and improved security significantly. Changed some locks and cut required number of keys.
Mike, Bedfordshire Posted on 10/10/2016 , work completed 10/10/2016
Reliable and honest.
Customer Service
Quality
Value
Couldn't find a local locksmith that was recommended. Called Chris Cold and agreed for him to carry out the work. He was on time and sorted the problem immediately.
Which? Trusted Traders Consumer Posted on 30/11/2016 , work completed 30/11/2016
Quick and easy
Customer Service
Quality
Value
Very quick turnaround, no mess or fuss. Taking card payment made a very reasonable sum easy to pay.
Hilary, Hertfordshire Posted on 26/09/2016 , work completed 26/09/2016
Brilliant
Customer Service
Quality
Value
Lock Around The Clock, Chris Cavanah has done 2 jobs for me, very, very good.
Jacqueline, Hertfordshire Posted on 11/04/2017 , work completed 11/04/2017
Outstanding job
Customer Service
Quality
Value
Chris visited within 2 hours of my call. I had a key which had broken off in my kitchen window lock, making it impossible to open the window. The problem was quickly remedied without having to replace the handle. Chris had given me a price before he visited & extra cost if he couldn't fix the problem. He was an extremely polite & courteous gentleman & did an outstanding job in minimum time. I would highly recommend him.
Geraldine, Buckinghamshire Posted on 08/12/2016 , work completed 08/12/2016
Got us in!
Customer Service
Quality
Value
Called and was told he would be with us within the hour and he was there 45 minutes later. Price quoted was honoured and he was a nice guy. Got us in to our house within minutes. Also gave us some good practical advice!!
Matthew, Hertfordshire Posted on 31/12/2016 , work completed 31/12/2016
Fantastic service.
Customer Service
Quality
Value
Efficient and professional.
Patricia, Buckinghamshire Posted on 15/02/2017 , work completed 15/02/2017
Excellent service
Customer Service
Quality
Value
Prompt, polite, excellent service.
Helena, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Very good
Customer Service
Quality
Value
Our first experience with a Which Trusted Trader. First experience good.
Valerie, Hertfordshire Posted on 23/02/2017 , work completed 23/02/2017
Speedy and very professional.
Customer Service
Quality
Value
Chris from Lock Around The Clock came immediately to the office to change the lock. He was very professional and courteous. I requested quite a few keys also which he cut very quickly. Very happy with this trader.
Tina, Hertfordshire Posted on 27/01/2017 , work completed 27/01/2017
Prompt and professional
Customer Service
Quality
Value
Very good, no complaints.
Kathleen, Hertfordshire Posted on 02/02/2017 , work completed 02/02/2017
Prompt and very efficient
Customer Service
Quality
Value
Because it was between Christmas and New Year we were not hopeful of getting our back door secured but Chris came earlier than he said and did the job brilliantly. Would thoroughly recommend him.
Margaret, Hertfordshire Posted on 28/12/2016 , work completed 28/12/2016
Excellent
Customer Service
Quality
Value
Prompt response to repair rear door lock.
Trevor, Hertfordshire Posted on 27/02/2017 , work completed 27/02/2017
Prompt, professional.
Customer Service
Quality
Value
Prompt, efficient.
Edward, Hertfordshire Posted on 24/04/2017 , work completed 24/04/2017
Very prompt
Customer Service
Quality
Value
Closed front door leaving key in lock so unable to open from outside. Within 15 minutes of phone call I had access. Very professional and service with a smile. Would recommend highly.
Sioban, Hertfordshire Posted on 19/02/2017 , work completed 19/02/2017
Excellent service
Customer Service
Quality
Value
Arrived very promptly - courteous and professional. Did an excellent job. Highly recommended.
Sue, Hertfordshire Posted on 23/03/2017 , work completed 23/03/2017
Prompt and professional.
Customer Service
Quality
Value
Arrived on time, good manner, quick service. Would recommend and use again.
Anonymous Posted on 13/03/2017 , work completed 13/03/2017
Prompt, friendly, excellent service.
Customer Service
Quality
Value
Chris was around within 15 minutes to fix our faulty French door lock. Very friendly and professional service and excellent value for money. Very impressed and would very much recommend.
David, Hertfordshire Posted on 15/03/2017 , work completed 15/03/2017
Prompt and professional
Customer Service
Quality
Value
They were here at the time stated, made our front door safe.
Brian, Hertfordshire Posted on 08/06/2017 , work completed 08/06/2017
Prompt and professional.
Customer Service
Quality
Value
Very prompt and very efficient.
Brian, Hertfordshire Posted on 03/04/2017 , work completed 03/04/2017
Quick and efficient.
Customer Service
Quality
Value
Chris was quickly on the scene to assist us back in to the property. Locks changed for very reasonable price, also helped to stop the front door from sticking, which has been like it for ages.
Nicola, Hertfordshire Posted on 01/06/2017 , work completed 01/06/2017
Quick job done.
Customer Service
Quality
Value
Quickly done to fit stuck door.
Virginia, Hertfordshire Posted on 02/06/2017 , work completed 02/06/2017
Problem quickly found & sorted
Customer Service
Quality
Value
A/A. Back door lock stuck. Door didn't want to open or close. Grit and chips found in mechanism due to recent outside rendering. Arrived on time, very fair and reasonable.
Marian, Hertfordshire Posted on 26/05/2017 , work completed 26/05/2017
Job well done
Customer Service
Quality
Value
Broken lock on back door, fixed by a professional.
Robert, Hertfordshire Posted on 26/05/2017 , work completed 26/05/2017
Brilliant job
Customer Service
Quality
Value
Changed rail on door lock - came very promptly, telephoned 20 mins before arrival, efficient, helpful and polite.
Which? Trusted Traders Consumer Posted on 25/05/2017 , work completed 25/05/2017
Brilliant Job
Customer Service
Quality
Value
Highly recommend Chris for quality of work, polite and prompt.
Sharon, Hertfordshire Posted on 29/08/2017 , work completed 29/08/2017
Prompt & efficient
Customer Service
Quality
Value
The above company provided excellent service and friendly approach.
Happy Customer Posted on 01/08/2017 , work completed 01/08/2017
Good job
Customer Service
Quality
Value
Extremely good job done, would use him again.
June, Hertfordshire Posted on 31/07/2017 , work completed 31/07/2017
My review
Customer Service
Quality
Value
Prompt and professional
Olive, Hertfordshire Posted on 03/08/2017 , work completed 03/08/2017
Excellent job. Fast & polite
Customer Service
Quality
Value
Prompt job. Good workmanship, tidy and polite. Explained everything they were doing.
Sue, Buckinghamshire Posted on 22/08/2017 , work completed 22/08/2017
My review
Customer Service
Quality
Value
Very efficient
Which? Trusted Traders Consumer Posted on 31/10/2017 , work completed 31/10/2017
Fantastic, courteous and friendly
Customer Service
Quality
Value
Really good service, efficient, friendly, and went over and above what was asked of him.
Chris, Hertfordshire Posted on 13/09/2017 , work completed 13/09/2017
Professional
Customer Service
Quality
Value
We were very satisfied with the work price quoted and the way they presented themselves, no complaints.
Peter, Buckinghamshire Posted on 09/09/2017 , work completed 09/09/2017
Excellent as Always
Customer Service
Quality
Value
I've used Lock Around The Clock on numerous occasions. Always very quick, friendly and reliable!
Which? Trusted Traders Consumer Posted on 12/05/2017 , work completed 12/05/2017
Excellent service
Customer Service
Quality
Value
The gentlemen arrived 20 minutes after the phone call. Did an excellent job, polite, friendly and very quick. Extremely pleased with his work.
Angela, Hertfordshire Posted on 15/11/2017 , work completed 15/11/2017
So grateful
Customer Service
Quality
Value
New cylinder fitted to front door which would not lock. Chris answered phone straight away & provided pricing upfront. Arrived promptly with all equipment needed & explained options & what needed to be done. Was tidy, polite and got the job done right.
Kyli, Hertfordshire Posted on 06/01/2018 , work completed 06/01/2018
Brilliant Job - Great Service
Customer Service
Quality
Value
Great guy, fab service. Knew what he was doing. Didn't rip me off. This was a new door to which I locked myself out. He tried his hardest not to damage it. Very reliable.
Lesley, Hertfordshire Posted on 07/01/2018 , work completed 07/01/2018
Prompt and Professional
Customer Service
Quality
Value
Rang Chris Cavanah late at night. He came within half an hour as promised. Gave us £10 off the price - he came quickly and did the job quickly.
Margaret, Hertfordshire Posted on 09/01/2018 , work completed 09/01/2018
Prompt and Professional
Customer Service
Quality
Value
He was on time exactly. He diagnosed the problem immediately and made the repairs straight away.
Geoffrey, Hertfordshire Posted on 14/12/2017 , work completed 14/12/2017
Prompt and Professional
Customer Service
Quality
Value
Quick to respond to my call, arrived on time and sorted problem quickly. Good value for money.
Ruth, Hertfordshire Posted on 25/10/2017 , work completed 25/10/2017
Brilliant job
Customer Service
Quality
Value
I was completely satisfied with the work & efficiency. Two very nice workers & left everything spotlessly clean.
Sylvia, Hertfordshire Posted on 14/05/2018 , work completed 14/05/2018
My review
Customer Service
Quality
Value
On time, excellent service.
Christine, Hertfordshire Posted on 12/02/2018 , work completed 12/02/2018
Replacement lock to rear door & realignment of lock on front door
Customer Service
Quality
Value
Chris and George were excellent workers and carried out the work very professionally. A pleasure to deal with and I would have no hesitation in recommending this company.
Catherine Y Posted on 18/04/2018 , work completed 18/04/2018
Brilliant job
Customer Service
Quality
Value
Excellent, friendly and reasonable guaranteed work. Carried out on time/price.
Imtiaz, Bedfordshire Posted on 22/04/2018 , work completed 22/04/2018
Prompt & professional
Customer Service
Quality
Value
Chris Cavanagh (Lock Around The Clock) responded within one hour of our call. Assessed and determined, accurately finding the fault with the lock and effected repairs to provide a secure situation, no hesitation in recommending Lock Around The Clock.
Roy, Hertfordshire Posted on 30/04/2018 , work completed 30/04/2018
Professional, polite and good value.
Customer Service
Quality
Value
Chris supplied and fitted a dead lock and some hinge bolts on the doors to my unit. He arrived at the location on time and was very courteous and friendly. He assessed what he needed to do quickly and explained it to me to make sure I was happy. He then started the work. The job was completed in 2 hours which was quicker than I thought it would be. The work was neat and professional and the cost was very reasonable. I would thoroughly recommend Chris to anyone.
Gary Norman Posted on 07/10/2018 , work completed 07/10/2018
Prompt, helpful and efficient.
Customer Service
Quality
Value
Contacted due to front door lock jammed and due to leave on holiday. Saturday morning call, but arrived in one hour and fixed problem in ten minutes.
John, Buckinghamshire Posted on 25/08/2018 , work completed 25/08/2018
Great service
Customer Service
Quality
Value
Great service. He arrived promptly and within a short time had the lock changed and sorted. Much better than before. Would happily use and recommend the service of 'Lock Around The Clock' again.
Joy, Hertfordshire Posted on 10/09/2018 , work completed 10/09/2018
Helpful, efficient and polite
Customer Service
Quality
Value
Quick response. Helpful polite and efficient. Job completed to my entire satisfaction. Including cost.
Roger, Hertfordshire Posted on 26/09/2018 , work completed 26/09/2018
Great work, professional & polite
Customer Service
Quality
Value
Phoned Wed 10th July evening, Thursday morning arrived, proceeded to do the work. Aligned conservatory room & replaced handle on kitchen window. Very pleased with the work, very polite & tidy. Will recommend to friends, family & neighbours.
Robert, Buckinghamshire Posted on 11/07/2018 , work completed 11/07/2018
Very good job
Customer Service
Quality
Value
Same day service, clean and tidy.
David, Middlesex Posted on 20/08/2018 , work completed 20/08/2018
My review
Customer Service
Quality
Value
Prompt and professional.
M, Hertfordshire Posted on 04/03/2019 , work completed 04/03/2019
excellent service
Customer Service
Quality
Value
I would highly recommend this locksmith. Patio door would not open (on the hottest day of the year so far - 34 degrees) Chris turned up within half an hour. He was extremely efficient and had the repair completed very quickly. Excellent service and value for money.
Maggie, Greater London Posted on 02/07/2019 , work completed 29/06/2019
Fast, reliable, courteous.
Customer Service
Quality
Value
Called Chris due to a problem locking our back door. Arrived promptly, quickly identified the problem and installed a new barrel. Problem solved. Highly recommended.
Customer in Hertfordshire Posted on 04/07/2019 , work completed 04/07/2019
Work
Highly recommend fast efficient service I have no hesitation recommending polite helpful and on time
Customer in Hertfordshire Posted on 11/06/2019 (Reviewer did not use service)
Very happy with the work
Customer Service
Quality
Value
I have used this company several times and have always been happy with the work. Chris comes quickly and on time. He has done a skilled and quick job every time and at a reasonable price. He has left the work area clean and tidy. Highly recommended and for me the preferred go-to trader for lock matters.
Customer in Hertfordshire Posted on 08/07/2019 , work completed 08/07/2019
Great Work
Customer Service
Quality
Value
Chris has done a few jobs for me (and subsequently my daughter). I have always found him to be completely reliable, speedy and friendly - also more importantly knows his trade! I have no hesitation in recommending him and his work. A very nice chap.
Customer in Hertfordshire Posted on 18/08/2019 , work completed 14/08/2019
Quick friendly service
Customer Service
Quality
Value
5 star service. Replied to my email on a Sunday within a few minutes and confirmed the job would be completed the next day. Chris was in and out within 30 minutes to fix a new lock to our front door which we had lost the keys for. Competitive rate and very upfront about all costs and options. Can highly recommend.
Customer in Hertfordshire Posted on 03/06/2019 , work completed 03/06/2019
Very pleased
Customer Service
Quality
Value
An old lady can now get some fresh air into the house.
Isabella, Hertfordshire Posted on 29/05/2019 , work completed 29/05/2019
My Review
Customer Service
Quality
Value
Very good service
Margarita, Buckinghamshire Posted on 19/02/2020 , work completed 19/02/2020
A quick and reliable service
Customer Service
Quality
Value
Chris from Lock Around the Clock was very responsive when I called him. We agreed a date and time 48 hours later. He arrived on time and did the work quickly and efficiently in half an hour. Chris is very professional and has a friendly persona so it was a pleasure to deal with him. I would highly recommend Chris for Locksmith work.
Customer in Hertfordshire Posted on 20/01/2020 , work completed 20/01/2020
Professional
Customer Service
Quality
Value
Work was carried out to gain access to conservatory and to replace old lock and replace push bolt to secure lounge/conservatory. Great professional work.
Avril, Hertfordshire Posted on 21/01/2020 , work completed 21/01/2020
Fast, courteous and good quality.
Customer Service
Quality
Value
Key broke off in our door on a dark Monday night. Chris came out within 30 min of my call and was super responsive in the interim, letting me know when he was on his way. Lovely guy, fast and courteous service. Replaced the lock and did spare keys all out of his van. Definitely recommend if you get stuck in Berkhamsted / Hemel as he's also a local businessman (always good to support!).
Customer in Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
Efficient
Customer Service
Quality
Value
Early response to requests. Friendly, efficient service. As an 84 year old I term it 'as of old'.
Roger, Hertfordshire Posted on 27/01/2020 , work completed 27/01/2020
Excellent, Quick, Polite
Customer Service
Quality
Value
We were accidentally locked out and after rejecting a locksmith who was going to charge £240-£275 to drill out & replace the lock, Lock Around The Clock took a moment to open the door without drilling or damage to lock. Polite, friendly quick and 1/4 of the price above.
Malcolm, Hertfordshire Posted on 19/03/2018 , work completed 19/03/2018
Prompt & professional
Customer Service
Quality
Value
Very good workman and very polite.
Daphne, Hertfordshire Posted on 14/03/2018 , work completed 14/03/2018
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Excellent job, very helpful and professional.
John, Hertfordshire Posted on 14/03/2018 , work completed 14/03/2018
Brilliant job.
Customer Service
Quality
Value
Excellent service. Job carried out on same day. Would recommend and use again.
Farrha, Hertfordshire Posted on 28/02/2018 , work completed 28/02/2018
Prompt professional, explained exactly what he was doing.
Customer Service
Quality
Value
Chris was very prompt, told us exactly what was wrong and after he repaired it made sure we could use it properly. Definitely recommend.
C, Hertfordshire Posted on 26/01/2018 , work completed 26/01/2018
Prompt and Professional
Customer Service
Quality
Value
It's the second time I have called this company and I am as satisfied with this call as I was with the first. Chris is an honest person, very helpful and always on time. Would not hesitate if I needed a locksmith again.
Peter, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
My review
Customer Service
Quality
Value
100 percent. The man was brilliant.
Graham, Bedfordshire Posted on 02/03/2018 , work completed 02/03/2018
Prompt, professional, polite
Customer Service
Quality
Value
I was extremely pleased. Chris rang me to let me know he was coming. He solved the problem of the door not shutting quickly. I was interested in a high security lock. He explained it very clearly and I could make an informed decision. I had it done and also several keys cut. It was all done for a fair price and in a polite manner. I have no hesitation in recommending him.
Marianne, Hertfordshire Posted on 16/01/2018 , work completed 16/01/2018
Prompt and Professional
Customer Service
Quality
Value
We were informed of time of arrival, which is a good point. Lock problem resolved quickly.
Geoffrey, Middlesex Posted on 22/11/2017 , work completed 22/11/2017
Fast & efficient.
Customer Service
Quality
Value
Fast first class service at a fair price.
Dermot, Hertfordshire Posted on 20/11/2017 , work completed 20/11/2017
Excellent service
Customer Service
Quality
Value
Excellent service - repaired our indoor lock - that had been causing trouble. Very pleased with work. Pleasant and efficient.
Nick, Bedfordshire Posted on 21/11/2017 , work completed 21/11/2017
Prompt and professional
Customer Service
Quality
Value
Changed front door lock quickly and efficiently.
Marianne, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
Prompt and professional
Customer Service
Quality
Value
I phoned Trusted Trader needing help to find a reliable locksmith to change my door lock. I was very quickly given the name and phone number of a local locksmith. I phoned a Mr Chris Cavanah from Lock Around the Clock and asked when he would be able to change the lock and he said he would come straight away which he did. I was very grateful to the quick response and very pleased with the results.
Beryl, Hertfordshire Posted on 22/05/2018 , work completed 22/05/2018
Quick and efficient
Customer Service
Quality
Value
I contacted 'Lock Around the Clock' and they came within hours solving the problem quickly, their explanations were clear and thorough. A very professional job.
B, Hertfordshire Posted on 08/06/2018 , work completed 08/06/2018
Prompt and a good job done.
Customer Service
Quality
Value
A quick response to my phone call and a job quickly assessed and carried out.
Dallas, Hertfordshire Posted on 04/07/2018 , work completed 04/07/2018
Very good!
Customer Service
Quality
Value
Chris arrived within 2 hours and he & his apprentice were great! Sorted everything quickly & efficiently & were pleasant with it!
Which? Trusted Traders Consumer Posted on 05/06/2018 , work completed 05/06/2018
Prompt and professional
Customer Service
Quality
Value
Came out to gain access to a property, I was moving in to. Arrived in 15 mins which was amazing. Not only did he gain access he also changed the lock as the original lock was not up to standard inefficient. Would totally recommend these guys.
Kate, Hertfordshire Posted on 18/07/2018 , work completed 18/07/2018
Prompt & professional
Customer Service
Quality
Value
Time keeping excellent. Professional job completed.
Carol, Hertfordshire Posted on 19/07/2018 , work completed 19/07/2018
Very satisfied
Customer Service
Quality
Value
Very satisfied with quality of workmanship and prompt attention.
Margaret, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
Responsive, courteous, professional.
Customer Service
Quality
Value
Our key was jammed in the front door lock. They came round within an hour, fixed the lock mechanism without having to replace the lock. Very responsive, professional and courteous.
Joseph, Middlesex Posted on 11/02/2019 , work completed 11/02/2019
Very good service
Customer Service
Quality
Value
I was told how much the job was before he started. Needed 2 parts, was asked before he it if I wanted him to replace the parts. I would definitely call on him again if needed.
Which? Trusted Traders Consumer Posted on 15/12/2018 , work completed 15/12/2018
Prompt & professional
Customer Service
Quality
Value
Prompt service. Courteous and polite. Repairs at agreed price.
Valerie, Hertfordshire Posted on 04/02/2019 , work completed 04/02/2019
Friendly, polite, prompt, problem solved
Customer Service
Quality
Value
Changed gearbox to back kitchen door. Pleased to meet boss accompanied by apprentice. Very satisfied. Have used this firm before - will again if necessary.
Patricia, Middlesex Posted on 12/03/2019 , work completed 12/03/2019
Excellent service
Customer Service
Quality
Value
Prompt, professional and good value for money. Would use again.
Val, Hertfordshire Posted on 27/11/2018 , work completed 27/11/2018
1st class service
Customer Service
Quality
Value
Cylinder had sheared off, when turning key in UPVC door, so unable to lock the door. Located number in Ricky local news magazine, called Chris in the evening, who came following day, circa lunchtime to replace the cylinder. Pleased to say all in working order again and parents feel safe and secure in their home. Jane, Hertfordshire
Customer in Hertfordshire Posted on 09/10/2019 , work completed 08/10/2019
Fast and friendly and expert.
Customer Service
Quality
Value
Had to get a broken removed from my mother’s front door lock which she had sheared by turning it the wrong way, (she’s 87 riddled with arthritis and a little forgetful these days). Turned up promptly, was friendly and courteous. He was also able to supply a cover for the replacement key to make it easier to turn.
Jane in Hertfordshire Posted on 30/09/2019 , work completed 26/09/2019
Excellent.
Customer Service
Quality
Value
Very friendly man and his son. They repaired my lock and sorted another one which I had never been able to lock. Told me to ring at any time if anything went wrong. I was very impressed.
Maureen, Hertfordshire Posted on 09/09/2019 , work completed 09/09/2019
Quick and Courteous
Customer Service
Quality
Value
Quick and courteous, excellent service. Works was carried out on the agreed day, and I was informed in advance of the arrival time.
Customer in Hertfordshire Posted on 19/05/2020 , work completed 19/05/2020
My review
Customer Service
Quality
Value
All good
Peter, Hertfordshire Posted on 13/03/2020 , work completed 13/03/2020
Great service - very efficient
Customer Service
Quality
Value
Really great service, very quick and efficient and the price ended up being cheaper than expected - bonus! Would highly recommend.
Customer in Central Bedfordshire Posted on 26/08/2020 , work completed 26/08/2020
Reliable and efficient!
Customer Service
Quality
Value
Excellent, friendly service provided when changing my locks. Clear options on what was available to me and explained the difference - no hard sell just clear friendly advice which was very useful! Prompt service (arrived within an hour of calling). Polite and professional throughout. I would highly recommend for any locksmith needs!
Lauren in Hertfordshire Posted on 05/02/2021 , work completed 05/02/2021
Prompt professional service
Customer Service
Quality
Value
Having been very pleased with Chris’ work previously, I rang to see if he could urgently gain access as I’d locked myself out of my boat. He gave me an ETA & arrived promptly. He gained access by replacing the lock & providing new keys plus 2 spares. He was professional & polite throughout & the cost was very reasonable. I would highly recommend Lock Around the Clock & wouldn’t hesitate to use them again.
Sharon in Buckinghamshire Posted on 05/05/2021 , work completed 05/05/2021
Renewing of door lock
Customer Service
Quality
Value
Chris Cavanah was called at short notice. He arrived when he said he would. He evaluated what needed doing. Gave a firm quote for the work, which I was happy with. The work was then completed quickly and efficiently with minimum disruption. Overall I and my wife were very pleased.
Customer in Hertfordshire Posted on 22/02/2021 , work completed 22/02/2021
Excellent work
Customer Service
Quality
Value
Excellent service by Chris and his son. Speedy response, good workmanship, tidy, friendly and professional.
Melanie in Hertfordshire Posted on 30/03/2021 , work completed 30/03/2021
Great service
Customer Service
Quality
Value
Chris was very friendly and explained the different types of locks with the pros/cons which was very useful for me! Clean, tidy & efficient for a great price! Will definitely use his service again
Customer in Hertfordshire Posted on 13/08/2021 , work completed 12/08/2021
Excellent Service
Customer Service
Quality
Value
An excellent service from these locksmiths. Speedy response to our emergency callout - we'd locked ourselves out- & they phoned us to tell us an eta. Impressed! Very professional, friendly, helpful and very reasonable cost. I strongly recommend them.
Ann in Buckinghamshire Posted on 11/05/2021 , work completed 11/05/2021
handy locksmith
Customer Service
Quality
Value
The locksmith came promptly. He did a good and tidy job and charged a reasonable price. He was polite and efficient and I would happily use his services again.
Customer in Greater London Posted on 12/05/2021 , work completed 12/05/2021
Satisfied customers review
Customer Service
Quality
Value
Chris Cavanah called today to fix a new lock on my back gate. The work was carried out very expeditiously and everything was left tidy. I would be ready to recommend his services to anyone.
Which? Trusted Traders Consumer Posted on 03/06/2021 , work completed 01/06/2021
Lock repair
Customer Service
Quality
Value
Came promptly after callout at prearranged time assessed job and carried out repair quickly and with no mess. Very happy
Customer in Hertfordshire Posted on 30/09/2021 , work completed 30/09/2021
Locked out
Customer Service
Quality
Value
Having locked my keys in the house, I called on a neighbour who invited me in and allowed me to use her laptop to find a locksmith. I phoned Lock Around the Clock who estimated they would be with me in about an hour. 45 minutes later they called to say they would be another half hour, and they turned up within 25 minutes. They managed to open my door very quickly causing no damage and actually charged me less than they had indicated on the phone. They were polite and friendly. I would certainly use them again.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 30/09/2021
Fantastic Job
Customer Service
Quality
Value
Fantastic and diligent Job. Turned up on time, rang me in advance to let me know they were on their way. Carried out job very quickly and very efficiently. Will use again and highly Recommend.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Excellent service and advice , and good work
Customer Service
Quality
Value
Chris was really helpful and flexible , called before the appointment , gave excellent advice on the locks to be changed and this was done efficiently really pleased with the work.
Customer in Hertfordshire Posted on 04/11/2021 , work completed 01/11/2021
Excellent service
Customer Service
Quality
Value
Called me en route with expected arrival time. Fixed my troublesome door lock, explained and showed me exactly what caused the problem. Delighted.
Customer in Buckinghamshire Posted on 09/11/2021 , work completed 07/11/2021
Saved my life
Customer Service
Quality
Value
Chris was wonderful to deal with, a very nice man, would recommend all my friends and clients. Saved my life when I was locked out. I will not use anyone else and cannot rate him highly enough.
Which? Trusted Traders Consumer Posted on 21/10/2021 , work completed 21/10/2021
Lock Around the Clock - Fantastic
Customer Service
Quality
Value
Great people. Polite, efficient, speedy. Showed up within the eta stated on the phone. Provided options, so as to manage costs.
Darren in Buckinghamshire Posted on 09/09/2021 , work completed 08/09/2021
Excellent work
Customer Service
Quality
Value
Realigned the front door so it would double lock. Very professional. Quoted me but charged me less after the job.
Which? Trusted Traders Consumer Posted on 09/12/2021 , work completed 07/12/2021
Couldn't be better!
Customer Service
Quality
Value
I phoned them early morning. He fitted three mortice bolts for security purposes arriving at 2pm. Work was most satisfactory. Clean and tidy job.
Gerald in Hertfordshire Posted on 16/12/2021 , work completed 15/12/2021
Did exactly what it said on the Tin!
Customer Service
Quality
Value
Made contact very quickly, kept me updated on their arrival. Explained exactly what they were doing, actually fixed the yale lock rather than just replacing it. Very clean tidy and friendly. Couldn't recommend them highly enough.
Customer in Hertfordshire Posted on 28/01/2022 , work completed 26/01/2022
Great
Customer Service
Quality
Value
Needed new front door lock to replace worn out lock. Answered phone quick. Gave approximate price (slightly over-estimated). Quick appointment (I was in no hurry). Turned up on time. Kept me informed. Supplied high standard fitting. Flexible in providing extra keys. Work, high standard. Nice people to deal with.
Customer in Hertfordshire Posted on 17/03/2022 , work completed 14/03/2022
Highly Recommend
Customer Service
Quality
Value
Thought they were very professional, efficient and reasonable. Really genuine people that made a helpful contribution. Highly recommend to others.
Which? Trusted Traders Consumer Posted on 13/01/2022 , work completed 13/01/2022
Excellent service
Customer Service
Quality
Value
They were please they came quick and the price war fair
Which? Trusted Traders Consumer Posted on 03/03/2022 , work completed 03/03/2023
Very fast service and great job.
Customer Service
Quality
Value
Locked out of my house, cold and wet and no keys. Neighbour found Lock Around The Clock online and they were with me in thirty minutes. Professional, polite and fast workers.
Sue in Greater London Posted on 16/03/2022 , work completed 16/03/2022
Great service
Customer Service
Quality
Value
Chris sorted out our problematic front door lock quickly and with no fuss. Punctual, professional, polite and reasonably priced! Thanks
Customer in Central Bedfordshire Posted on 01/04/2022 , work completed 01/04/2022
Garage access and also changed a lock in a door
Customer Service
Quality
Value
Chris came when he said he would. Was extremely professional and polite. Price was very fair. We would certainly have him again and definitely recommend him to our family and friends
Customer in Hertfordshire Posted on 21/05/2022 , work completed 21/05/2022
Snapped key
Customer Service
Quality
Value
My key snapped in the lock and Chris was very responsive to my initial call, he was at our house within the hour (as he had advised) The job was done within minutes and he even cut as 2 new keys. Excellent job, Thanks Chris!
Customer in Hertfordshire Posted on 18/06/2022 , work completed 18/06/2022
Lock replacement
Customer Service
Quality
Value
When I called to discuss the problem, I was told what the likely repair would be and given estimates, depending on what needed to be done. I was told I would be given a call approximately thirty minutes before they were due which they did. The lock needed replacing and I was given different options which were explained clearly. The work was done quickly. They were very polite and friendly. The cost was very close to what had been quoted.
Customer in Hertfordshire Posted on 24/06/2022 , work completed 24/06/2022
Mended a Door Knob
Customer Service
Quality
Value
I door knob had come apart and it was very important that it was mended as it matched other knobs in the room. I was not sure it could be mended but as I had used "Lock around the Clock" before I telephoned them yesterday. Very prompt service today having told me that they would call between 10am and 12 midday, they telephoned to say when they would be arriving. They immediately started the job and were able to mend the knob. They were very efficient and at a reasonable price. 10 out of 10.
Customer in Hertfordshire Posted on 28/06/2022 , work completed 28/06/2022
Badly cut key stuck in the lock
Customer Service
Quality
Value
I was stuck with a badly cut new key in the lock. It wouldn't turn the lock and it wouldn't come out. The locksmith turned up quickly and professionally sorted the problem in an efficient and friendly manner.
Customer in Hertfordshire Posted on 04/07/2022 , work completed 04/07/2022
Excellent service
Customer Service
Quality
Value
Phoned yesterday at 9 am with a lock jammed so I could not get out to my back garden. I spoke to chris who is the owner he said he was very busy but he wa going to do his best to fit me in and he phone me in the afternoon 30 min before to let me know he was coming the gear box had gone in the lock but he had a spare in the van which he changed straight away for me. Very skilled craftman, excellent service and a good price
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 01/08/2022
Efficient, friendly, and competitively priced
Customer Service
Quality
Value
My door had got out of alignment with the lock, so it was getting harder to secure. The guys turned up within the time window they gave me (and called to let me know when they were 30 minutes away). Friendly pair, who fixed the problem quickly, completely, and cleaned up before they left. Excellent service.
Customer in Greater London Posted on 26/07/2022 , work completed 25/07/2022
Door locks
Customer Service
Quality
Value
Sunday 9:45am we’re stuck the front door would not unlock. We couldn’t leave and if we did would we get back in? Phoned Chris at ‘Lock around the clock’! Long story short, he gave us an estimated price, arrived within half an hour, job done! I Asked if he’d just look at the back door with a view to returning at a later date Chris took a look and resolved that issue too. Obviously a second visit would be another call out charge. He was efficient, polite and I’ve put him on my list of phone contacts, will definitely recommend him! Great guy!
Customer in Hertfordshire Posted on 31/07/2022 , work completed 31/07/2022
would definitely call them again
Customer Service
Quality
Value
I found Lock around the clock to be friendly and professional. They contacted me with a time of arrival and we're punctual. They made quick work of the lock repair and offered helpful advice. I would definitely use their services again.
Customer in Central Bedfordshire Posted on 16/01/2023 , work completed 16/01/2023
Great work, we’ll dobe
Customer Service
Quality
Value
Responded promptly to call. Experienced locksmith, knew exactly what the problem was. Worked quickly and efficiently and cleaned up any mess. Very courteous too. Highly recommended
Customer in Hertfordshire Posted on 17/01/2023 , work completed 17/01/2023
Great, prompt service
Customer Service
Quality
Value
Very excellent, prompt and quickly dealt with the work, no problems at all.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 28/11/2022
Lock on door repaired
Customer Service
Quality
Value
Fast efficient service - same day. Very friendly and professional and carried out the works required to a high standard.
Customer in Greater London Posted on 18/09/2023 , work completed 15/09/2023
Efficient and Friendly
Customer Service
Quality
Value
Chris and his partner fixed my dodgy front door lock this afternoon and it's now it is working perfectly again. They were friendly, focused and efficient and the job was done quickly and skilfully. Chris was clear about pricing for the work before starting, which I appreciated. Communication was very good too, with Chris phoning soon after I'd left a message and then ringing agian 15 mins before arriving. I'd definitely recommend Lock around the Clock.
Customer in Hertfordshire Posted on 04/09/2023 , work completed 04/09/2023
Replacement deadbolt and keys
Customer Service
Quality
Value
Chris was quick to respond to my query, was courteous and punctual and completed the work as required. Would recommend Lock around the Clock and would use their services again.
Customer in Greater London Posted on 12/08/2023 , work completed 11/08/2023
lock repair
Customer Service
Quality
Value
Arrived soon after making contact. Good communication, friendly & a professional family business. Highly recommended....
Customer in Greater London Posted on 09/08/2024 , work completed 09/08/2024
Speedy friendly service
Customer Service
Quality
Value
Called to get a secure chain put on my upvc front door for peace of mind and came around same day. Chain was fitted in no time. Super helpful. Would definitely use their services again!
Customer in Hertfordshire Posted on 20/08/2024 , work completed 20/08/2024
Excellent service
Customer Service
Quality
Value
I made contact the Saturday before the locksmith visited to explain our issue with the front door and made arrangements for a visit on the Wednesday afternoon. They they telephoned on the day to say they would be here in about 25 mins and arrived as advised. It turned out to be a fairly simple issue to resolve. I was very happy with the job and with their prompt service and would definitely call them again should the need arise and recommend them to anyone else.
Customer in Central Bedfordshire Posted on 11/03/2025 , work completed 05/03/2025
Locksmith
Customer Service
Quality
Value
I do not hesitate in recommending Chris Cavanah of Lock around the Clock. Very helpful, efficient and came out at short notice early morning.
Customer in Hertfordshire Posted on 04/05/2025 , work completed 04/05/2025
Great, Reliable, Courteous
Customer Service
Quality
Value
Thankyou for realigning my patio door. You arrived when you said you would. You told me what the problem was and fixed it, no fuss or drama. I can't recommend you highly enough.
Customer in Hertfordshire Posted on 10/05/2025 , work completed 10/05/2025
Great work fast as well
Customer Service
Quality
Value
Great same day service . Efficient , quick and fixed the problem within half a hour . Highly recommend!
Customer in Hertfordshire Posted on 17/05/2025 , work completed 17/05/2025
Amazing
Customer Service
Quality
Value
They were amazing came when they said . within 5 to 10 mins I was back in my house.will recomend to anyone.
Customer in Central Bedfordshire Posted on 12/02/2025 , work completed 25/02/2012
Fantastic service!
Customer Service
Quality
Value
Chris & George came to replace my multi-lock door handle as it came off in my hand! I was obviously worried as I couldn’t secure the door properly. They arrived promptly after calling to tell me they were en route. I was also quoted their call-out fee so no surprises. The job was undertaken promptly and professionally and I am delighted with the end result. I would not hesitate to recommend them and will definitely use them again.
Customer in Hertfordshire Posted on 19/02/2025 , work completed 19/02/2025
Great work.
Customer Service
Quality
Value
Lock Around the Clock responded to my call regarding the front door issue yesterday. Chris Cavanah came and was superb with arriving and sorting things for us. Very polite and excellent service. I would definitely recommend this company and Chris as well, very professional especially as it was roughly a start at just after 8.30 pm.
Customer in Buckinghamshire Posted on 26/02/2025 , work completed 25/02/2025
Most reliable and great value
Customer Service
Quality
Value
Patio/conservatory sliding door decided to jam shut this morning with a broken lock mechanism. I called Chris Cavanah and he attended within the hour and repaired the lock without any fuss. Very reliable and the second time I have used him.
Customer in Hertfordshire Posted on 12/04/2023 , work completed 12/04/2023
Excellent Service
Customer Service
Quality
Value
Chris attended my elderly mothers house and repaired locks on two doors. Trustworthy and excellent to deal with.
Customer in Hertfordshire Posted on 17/03/2023 , work completed 17/03/2023
Excellent, prompt, courteous service
Customer Service
Quality
Value
Service, re-align and repair 2 main door locks Time of arrival and costing issued in advance and adhered to. The 2 man team were both very polite, articulate, with a nice sense of humour and excellent attitude. Clearly explained the work necessary, worked unobtrusively and cleaned up efficiently afterwards. We were highly impressed and would not hesitate to recommend to other potential customers.
Customer in Buckinghamshire Posted on 21/04/2023 , work completed 21/04/2023
Defective conservatory door lock
Customer Service
Quality
Value
Called in Chris to fault find problem with conservatory door. He and a workmate arrived on time. Found fault with lock mechanism and gave options and prices for repair. Did the job speedily, efficiently, and tidily. Was very pleasant to deal with. Job came in under quote. Very happy customer and would highly recommend.
Customer in Central Bedfordshire Posted on 06/06/2023 , work completed 06/06/2023
Very happy, excelllent work
Customer Service
Quality
Value
The problem was a broken door lock, I rang the number for Lock Around The Clock, they arrived on time, very punctual. They were respectful, vey efficient, did the job quickly and now the door works. Completly replaced door lock and handle.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 26/06/2023
Replaced new locks
Customer Service
Quality
Value
Chris and colleague arrived promptly and sorted out the problem quickly, efficiently and professionally. The price was quoted upfront. I was very pleased and confident in the work done. I would definitely recommend
Customer in Hertfordshire Posted on 21/12/2023 , work completed 21/12/2023
Replacement of front door latch
Customer Service
Quality
Value
I wanted to get my front door latch replaced and emailed Chris some photos. He gave me a verbal quote that was reasonable, and he came out the following morning to do the work (it wasn't urgent). The work was done quickly and professionally, and they cleaned up afterwards. Chris took the time to explain how to use the new lock, and to check that I was able to use it OK. This is the second time that I've used Lock Around The Clock, and I would be happy to do so again in the future.
Customer in Hertfordshire Posted on 27/03/2024 , work completed 27/03/2024
Friendly, efficient & trustworthy
Customer Service
Quality
Value
I instantly knew I was in good and capable hands. No hesitation in 100% recommending Chris & George and I would not go elsewhere! Thank you for a perfect service!
Customer in Hertfordshire Posted on 19/10/2024 , work completed 10/10/2024
Fixing of front door
Customer Service
Quality
Value
Our UPVC door had become stuck and even though the key would turn, the door wouldn't open. I called Chris at around 10am and he was with us early afternoon with a colleague. Both of the guys were polite and quickly managed to locate the problem, and explained to me in simple terms what the issue was. Chris then presented two options, one of which would work out cheaper than the other, and then they quickly resolved the problem. Would definitely recommend Chris, service was good and quickly resolved our issue.
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Great service - highly recommend
Customer Service
Quality
Value
I called them out to fix issues I was having locking my front door etc. Both Chris and George were very happy to help, efficient and were keen to get the issue resolved. They were very friendly and I would definitely recommend them. Thanks for sorting my Front door! Mandy
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Access to garden from back door restored
Customer Service
Quality
Value
Our back door had been locked for a while and we could not open it because of a faulty door jamb bolt. We called in the experts and bingo, Lock Around The Clock arrived on time and did the job using their expertise. Their work was efficient, friendly, quick and they installed new bolts. They left two very satisfied customers. Definitely recommend them.
Customer in Hertfordshire Posted on 04/07/2025 , work completed 04/07/2025
Prompt & professional
Customer Service
Quality
Value
I had quick service & found my Tradesmen very polite & efficient.
Josie, Hertfordshire Posted on 06/10/2014 , work completed 06/10/2014
Excellent job
Customer Service
Quality
Value
Excellent job, honest fixed my door lock with no problem.
Kerry, Hertfordshire Posted on 01/10/2014 , work completed 01/10/2014
Excellent service
Customer Service
Quality
Value
Chris arrived promptly and clearly explained the options (& cost) available. An excellent value for money service. Recommended without reservation.
Peter, Hertfordshire Posted on 06/01/2015 , work completed 06/01/2015
My Review
Customer Service
Quality
Value
Great job
Which? Trusted Traders Consumer Posted on 12/01/2015 , work completed 12/01/2015
Reliable & honest tradesman.
Customer Service
Quality
Value
I called this chap for a faulty lock on my daughter's back door. On arrival the lubrication had worked over 24hrs and the lock functioned again. He said it was fine, did a few checks and recommended we leave it charging just half his call fee.
Neil, Hertfordshire Posted on 08/12/2014 , work completed 08/12/2014
Very good service
Customer Service
Quality
Value
Very good, good advice & friendly service & very professional.
Mark, Hertfordshire Posted on 15/12/2014 , work completed 15/12/2014
Excellent service
Customer Service
Quality
Value
Tuned up when agreed & did a great job, quick tidy & polite.
Norman, Hertfordshire Posted on 12/02/2015 , work completed 12/02/2015
My Review
Customer Service
Quality
Value
Prompt & professional
David, Hertfordshire Posted on 18/11/2014 , work completed 18/11/2014
Prompt & professional
Customer Service
Quality
Value
I had left my keys inside the door & when we contacted Lock Around The Clock they arrived in 20 minutes & within 2 minutes the door was open.
Jean, Hertfordshire Posted on 17/02/2015 , work completed 17/02/2015
My Review
Customer Service
Quality
Value
Prompt & professional
Carol, Middlesex Posted on 28/01/2015 , work completed 28/01/2015
My Review
Customer Service
Quality
Value
Very satisfactory job
Claude, Hertfordshire Posted on 16/12/2014 , work completed 16/12/2014
My Review
Customer Service
Quality
Value
Very professional and prompt
Anastasia, Hertfordshire Posted on 22/12/2014 , work completed 22/12/2014
Excellent, polite, prompt & professional.
Customer Service
Quality
Value
Very good all round. Excellent service.
Helen, Bedfordshire Posted on 12/01/2015 , work completed 12/01/2015
Quick & efficient
Customer Service
Quality
Value
Arrived at appointed time & quickly & efficiently completed the job
Michael, Hertfordshire Posted on 16/01/2015 , work completed 16/01/2015
Prompt, professional & helpful
Customer Service
Quality
Value
We needed an emergency locksmith and the contractor was able to attend within 3 hours. The advice given was most helpful and we felt confident to ask for the job to be carried out, which was done in an efficient & professional manner. Will definitely use him again.
Sue, Hertfordshire Posted on 11/03/2015 , work completed 11/03/2015
Prompt, patient and professional
Customer Service
Quality
Value
It was a Saturday, it was urgent! I am 83, live alone and the front door decided not to lock. Panic! Luckily, my son, who lives locally, had used Mr Taverner was before. He arrived within about an hour and made me safe! No fuss, patient, tidy. He checked and double-checked his work. Excellent trader.
Isabella, Hertfordshire Posted on 18/10/2014 , work completed 18/10/2014
Prompt and professional
Customer Service
Quality
Value
Chris Cavanah & his company make big efforts to fit peoples' work in as quickly & conveniently as possible. Will come after working hours in emergency. Always reliable to call.
Philomena, Bedfordshire Posted on 16/10/2014 , work completed 16/10/2014
Well satisfied
Customer Service
Quality
Value
Clean and efficient work.
S M, Hertfordshire Posted on 13/08/2014 , work completed 13/08/2014
Quick and efficient
Customer Service
Quality
Value
I called Lock Around the Clock as had used them before for a non urgent jammed door. This time I locked myself out with my 2 small children. He kept me informed of his expected arrival time and arrived within the hour, and had us in within a couple of mins. Also received a discount for being a repeat customer
Lisa, Hertfordshire Posted on 20/01/2015 , work completed 20/01/2015
Professional
Customer Service
Quality
Value
Service was fast and efficient
Harold, Middlesex Posted on 21/01/2015 , work completed 21/01/2015
Prompt and professional
Customer Service
Quality
Value
Very friendly, prompt and efficient. Chris kept me informed of the costs as he went along, even though these did change as he progressed but that was due to the specifics of the door and lock and the way it had broken. All work carried out to a high standard and very pleased with the workmanship and service.
Pete, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
My Review
Customer Service
Quality
Value
Prompt, polite service.
Marian, Hertfordshire Posted on 16/02/2015 , work completed 16/02/2015
Great work
Customer Service
Quality
Value
Great work & very helpful. Replaced the UPVC door mechanism & fitted new cylinder
Graeme, Middlesex Posted on 18/09/2014 , work completed 18/09/2014
Excellent job
Customer Service
Quality
Value
Professional & knowledgeable, sorted problem & cause quickly. I would definitely use the service again if needed.
Vera, Hertfordshire Posted on 22/09/2014 , work completed 22/09/2014
Very prompt.
Customer Service
Quality
Value
Can quickly, completed job efficiently. No hidden costs.
Charlotte, Hertfordshire Posted on 18/05/2015 , work completed 18/05/2015
Prompt & professional
Customer Service
Quality
Value
Fast efficient service, will use again if needed.
June, Hertfordshire Posted on 03/06/2015 , work completed 03/06/2015
Professional, prompt and polite
Customer Service
Quality
Value
I contacted the firm to renew the front door lock. Chris arrived promptly and I was given advice on my options. The job was carried out and completed in a professional and polite manner. I would recommend to other people.
Tanis, Hertfordshire Posted on 27/05/2015 , work completed 27/05/2015
Great service
Customer Service
Quality
Value
Changed them lock for me and even offered to adjust the door hinges for me to make it smoother at no extra cost. Would use him again!
Adam, Buckinghamshire Posted on 15/05/2015 , work completed 15/05/2015
Perfect professional.
Customer Service
Quality
Value
Excellent communication. Reliable, great job.
Neil, Hertfordshire Posted on 12/06/2015 , work completed 12/06/2015
My Review
Customer Service
Quality
Value
Started in 2006 with quite a large cons. Followed by a back door, then this year (2015) we had them back to do a garden front door plus 2-3 sided lay windows. Each time the service was first class also follow up service and workmanship. The conservatory is now 9 years old and looks great thanks to Harvey.
Barbara, Leicestershire Posted on 29/06/2015 , work completed 29/06/2015
My Review
Customer Service
Quality
Value
Excellent job
Which? Trusted Traders Consumer Posted on 18/09/2015 , work completed 18/09/2015
Excellent job
Customer Service
Quality
Value
Very polite and friendly. Worked efficiently and did exactly as we required.
Emma, Buckinghamshire Posted on 28/07/2015 , work completed 28/07/2015
Prompt, efficient service.
Customer Service
Quality
Value
The gearbox on my Yale front door lock failed. Chris Cavanagh arrived quickly and looked at cheaper ways to solve the problem before replacing the mechanism. He was friendly and professional. Very pleased with what he has done.
Nicholas, Buckinghamshire Posted on 17/06/2015 , work completed 17/06/2015
Prompt, priced reasonably
Customer Service
Quality
Value
I would recommend 'Lock Around The Clock' he was courteous, polite and got the job done, would use again.
Which? Trusted Traders Consumer Posted on 29/07/2015 , work completed 29/07/2015
Thorough & timely
Customer Service
Quality
Value
Phones back when he said he would, listened well & asked relevant questions before estimating. Was able to offer prompt service at very reasonable cost. Kept me informed of progress on the job as it went on. Able to supply additional keys promptly saving me a trip to town. Very happy.
Alison, Hertfordshire Posted on 30/07/2015 , work completed 30/07/2015
First class
Customer Service
Quality
Value
Great service, good timing job sorted.
John, Hertfordshire Posted on 14/07/2015 , work completed 14/07/2015
Prompt and professional.
Customer Service
Quality
Value
Was very pleased with the prompt attention and the fact the trader contacted us to let us know he was on his way from previous job, and expected arrival time. He was spot on. We were very pleased with how tidy he left the job, and took the time to show us how to get maximum use out of a very old locking door mechanism.
Audrey, Hertfordshire Posted on 29/09/2015 , work completed 29/09/2015
My Review
Customer Service
Quality
Value
Good and tidy
Graham, Hertfordshire Posted on 13/10/2015 , work completed 13/10/2015
My Review
Customer Service
Quality
Value
Prompt & Professional.
Maureen, Hertfordshire Posted on 25/09/2015 , work completed 25/09/2015
Prompt efficient
Customer Service
Quality
Value
I've met this man before - with a good outcome. He's prompt & does a good job.
Derek, Middlesex Posted on 14/10/2016 , work completed 14/10/2016
Great Service
Customer Service
Quality
Value
Great same day service, reasonable rates and both friendly on the phone and during the job. Would definitely recommend
Miriam, Hertfordshire Posted on 26/10/2015 , work completed 26/10/2015
Fantastic job, went the extra mile!
Customer Service
Quality
Value
Excellent in all areas. Came quickly, arrived at the given time, very tidy, did an efficient job. Courteous and did extra helpful tasks for free, e.g. he came to unlock a door, and oiled all the other locks in the house for free.
Molly, Hertfordshire Posted on 16/10/2015 , work completed 16/10/2015
Excellent
Customer Service
Quality
Value
Couldn't have been better or more professional.
Ian, Bedfordshire Posted on 31/08/2015 , work completed 31/08/2015
Friendly and professional
Customer Service
Quality
Value
Very friendly service, prompt attendance to the job. Priced well compared to another quote. Did the job without fuss and quickly. I will use again and recommend to others.
Martin, Hertfordshire Posted on 29/08/2015 , work completed 29/08/2015
Highly recommended & would use again
Customer Service
Quality
Value
Chris is a very honest man, he only charged me the minimum and did a great job. He is very pleasant and professional. I am for sure keeping his number in my phone.
Tassadit, Hertfordshire Posted on 25/08/2015 , work completed 25/08/2015
My Review
Customer Service
Quality
Value
Great speedy job
Nicola, Hertfordshire Posted on 01/04/2016 , work completed 01/04/2016
Job well done
Customer Service
Quality
Value
Extremely pleased with service.
A M, Hertfordshire Posted on 22/03/2016 , work completed 22/03/2016
Great work, brilliant service.
Customer Service
Quality
Value
Really pleased they were able to come out at short notice. Great workmanship.
Jay, Hertfordshire Posted on 05/05/2016 , work completed 05/05/2016
Fast & efficient
Customer Service
Quality
Value
Fast, efficient, polite.
Debbie, Hertfordshire Posted on 11/05/2016 , work completed 11/05/2016
Excellent job
Customer Service
Quality
Value
Rang to say he would be with me in half hour. Turned up on time. Replaced locking mechanism on bar shutter. All finished within an hour. Will use again if needed.
Earle, Middlesex Posted on 12/05/2016 , work completed 12/05/2016
My Review
Customer Service
Quality
Value
Very courteous & very efficient service.
J, Hertfordshire Posted on 07/03/2016 , work completed 07/03/2016
On time, efficient and polite
Customer Service
Quality
Value
Lock Around The Clock were, as usual, very reliable and good value.
Wendy, Hertfordshire Posted on 26/02/2016 , work completed 26/02/2016
Excellent work!
Customer Service
Quality
Value
The company came when stated and carried out the work to our full satisfaction. Also gave us 10% discount.
Andrew, Hertfordshire Posted on 23/02/2016 , work completed 23/02/2016
Excellent job.
Customer Service
Quality
Value
Prompt, could do the job there and then (held parts). Very satisfied.
Victor, Hertfordshire Posted on 14/03/2016 , work completed 14/03/2016
Great job quick & efficient
Customer Service
Quality
Value
On time, polite, did good job. Efficient.
Jacqueline, Hertfordshire Posted on 21/04/2016 , work completed 21/04/2016
Prompt, professional, very pleasant
Customer Service
Quality
Value
Would definitely recommend this guy. He kept me informed at every step with no nasty surprises. He even rang with an E.T.A.
Maria, Hertfordshire Posted on 28/04/2016 , work completed 28/04/2016
Prompt and professional
Customer Service
Quality
Value
Very efficient and prompt service at a reasonable cost.
Derek, Hertfordshire Posted on 06/08/2016 , work completed 06/08/2016
My Review
Customer Service
Quality
Value
Prompt, professional and efficient.
Geoffrey, Hertfordshire Posted on 15/09/2016 , work completed 15/09/2016
Excellent job
Customer Service
Quality
Value
Always a good job provided by Lock Around The Clock. Have used many times over several years when locks on front/back doors need repairing. My wife has also used him at her school for window security & door lock issues.
Graham, Hertfordshire Posted on 26/08/2016 , work completed 26/08/2016
Excellent, quick, efficient service
Customer Service
Quality
Value
Very good. Effective & reasonably good value. Would use again.
Rob, Hertfordshire Posted on 08/09/2016 , work completed 08/09/2016
Brilliant job
Customer Service
Quality
Value
Chris was very reliable. Came out as promised around an hour after I called. Quickly fixed my door at the agreed rate. Very happy customer.
Deirdre, Hertfordshire Posted on 19/07/2016 , work completed 19/07/2016
Prompt and professional
Customer Service
Quality
Value
We are very pleased at the work that has been done for us as we are OAP. Thank you.
James, Bedfordshire Posted on 25/07/2016 , work completed 25/07/2016
Good neat job
Customer Service
Quality
Value
Work carried out on time and although it took longer than expected Chris kept to the original quote (fitted new lock to front door + key safe).
2011-07-26 14:14:07.513 Posted on 25/08/2016 , work completed 25/08/2016
Courteous and efficient
Customer Service
Quality
Value
Very prompt call back, very courteous and professional both on the phone and in person and the job was completed speedily and efficiently. Highly recommended.
Tim, Hertfordshire Posted on 28/09/2016 , work completed 28/09/2016
Excellent service
Customer Service
Quality
Value
Very prompt. Came at time specified. Problem quickly diagnosed and work expedited. Very courteous.
B.Vickery Posted on 29/09/2016 , work completed 29/09/2016
Great job
Customer Service
Quality
Value
Very friendly and good, quick, efficient service.
Genelle, Hertfordshire Posted on 06/09/2016 , work completed 06/09/2016
Great job
Customer Service
Quality
Value
Very good and helpful.
Serena J Posted on 01/09/2016 , work completed 01/09/2016
Prompt and efficient
Customer Service
Quality
Value
Arrived quickly, identified problem. Sorted it out and all done by a very cheerful and polite man. Would definitely recommend.
Claire, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Prompt and professional
Customer Service
Quality
Value
Came out same day as discussed. Prompt, efficient. Easy to deal with.
Gaynor, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Great response time.
Customer Service
Quality
Value
Have used before and I was not disappointed with last job. Called for replacing door handle which had broken, and it was a very professional job.
Gary, Hertfordshire Posted on 15/01/2017 , work completed 15/01/2017
Prompt and efficient.
Customer Service
Quality
Value
Clean, efficient and effective.
D, Hertfordshire Posted on 16/01/2017 , work completed 16/01/2017
My review
Customer Service
Quality
Value
Prompt, professional, friendly
Kevin, Hertfordshire Posted on 25/01/2017 , work completed 25/01/2017
My review
Customer Service
Quality
Value
Prompt & professional
Ilse, Middlesex Posted on 20/01/2017 , work completed 20/01/2017
Great job
Customer Service
Quality
Value
Great job. Will certainly use them again.
Anju, Hertfordshire Posted on 17/01/2017 , work completed 17/01/2017
Excellent work
Customer Service
Quality
Value
Very prompt to call me back. Said he would be to me at 2 and was on time. Job sorted very quick, pointed out a security issue, which I was pleased to know. Would recommended highly.
Wendy, Hertfordshire Posted on 24/02/2017 , work completed 24/02/2017
Brilliant job
Customer Service
Quality
Value
Prompt service, great job.
Terry, Hertfordshire Posted on 31/01/2017 , work completed 31/01/2017
Prompt & professional
Customer Service
Quality
Value
Very efficient, good communication about arrival time. Honest locksmith.
Fiona, Hertfordshire Posted on 07/02/2017 , work completed 07/02/2017
Prompt & would recommend
Customer Service
Quality
Value
Arrival prompt, on time and complete the job efficient.
Roger, Hertfordshire Posted on 03/02/2017 , work completed 03/02/2017
Excellent service
Customer Service
Quality
Value
Excellent, reliable, tidy and courteous.
William, Hertfordshire Posted on 20/01/2017 , work completed 20/01/2017
Excellent service
Customer Service
Quality
Value
He kept me informed at all times, cheerfully adjusted arrangements when I need to change them. Turned up when he said he would, efficiently did the required job. Was very pleasant I couldn't ask for more.
Janet, Buckinghamshire Posted on 27/05/2017 , work completed 27/05/2017
Brilliant service.
Customer Service
Quality
Value
Very friendly, honest person. Fitted our new lock quickly, and charged a very reasonable price. I would recommend.
Which? Trusted Traders Consumer Posted on 26/05/2017 , work completed 26/05/2017
Excellent in work and response
Customer Service
Quality
Value
Phoned Mr Cavanah for help with an emergency problem having found his details in a local publication 'Pinner News'. He arrived within 20 minutes of our call, removed the broken front door lock & fitted a new one there & then. He did an excellent job & we were extremely grateful to him for his expertise & rapid response
Margaret, Middlesex Posted on 07/10/2014 , work completed 07/10/2014
Brilliant job
Customer Service
Quality
Value
Came on time. Very friendly and tidy. Very good job and didn't take him long. Told me price before doing job.
Peter, Hertfordshire Posted on 19/11/2014 , work completed 19/11/2014
My Review
Customer Service
Quality
Value
Lock fitted within 1 hour of phone call.
Joy, Hertfordshire Posted on 17/11/2014 , work completed 17/11/2014
Excellent job
Customer Service
Quality
Value
Fantastic job - arrived on time, quick work, good value.
Owain, Hertfordshire Posted on 18/10/2014 , work completed 18/10/2014
Made my day!
Customer Service
Quality
Value
Arrived when he said he would. Explained what was needed very thoroughly. Suggested different ideas - didn't push to do more than needed. Completed work fast & efficiently and much better than I had though possible. Very reasonable price would definitely recommend and will use again myself
Sarah, Hertfordshire Posted on 22/10/2014 , work completed 22/10/2014
Professional and friendly.
Customer Service
Quality
Value
Very friendly and professional. Changed lock and cut spare keys at a very reasonable cost.
Paru, Middlesex Posted on 27/10/2014 , work completed 27/10/2014
Which? Local Review
Customer Service
Quality
Value
I contacted him on behalf of a distressed friend in Berko, offered to come that evening, but not possible for her. Came next morning, changed the lock, gave a discount because of her age and obvious state. Excellent service and manure.
jon4golf Posted on 05/04/2013 , work completed 05/04/2013
Which? Local Review
Customer Service
Quality
Value
Came round on the same day to find a new front door lock in a property that I had just bought. Excellent value and service
knightyandwoody Posted on 19/03/2014 , work completed 19/03/2014
My Review
Customer Service
Quality
Value
Excellent service, highly recommend.
Christine, Hertfordshire Posted on 17/04/2015 , work completed 17/04/2015
My Review
Customer Service
Quality
Value
Prompt & efficient
James, Hertfordshire Posted on 05/05/2015 , work completed 05/05/2015
Fast & efficient
Customer Service
Quality
Value
Fast response - identified problem straight away and carried the part to enable immediate repair to front door lock. Very reasonable price and did not try to sell extra parts
Alec, Hertfordshire Posted on 14/05/2015 , work completed 14/05/2015
Prompt and excellent service
Customer Service
Quality
Value
Called back when he said he would. Received a call to let me know he was on his way. Renewed dead lock quickly and efficiently. Very professional service.
Jacqueline, Hertfordshire Posted on 19/04/2016 , work completed 19/04/2016
Excellent service
Customer Service
Quality
Value
Very professional service
Thomas, Hertfordshire Posted on 12/02/2016 , work completed 12/02/2016
Patient & Efficient
Customer Service
Quality
Value
Chris was very patient with myself, who had never used a locksmith before and did not know the procedure involved. Once everything was agreed, he did the job in less than 30 mins! Wonderful service & I would absolutely use him again.
Hannah, Buckinghamshire Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
Great job
Victoria, Hertfordshire Posted on 15/12/2015 , work completed 15/12/2015
My Review
Customer Service
Quality
Value
Great job.
Sarah, Hertfordshire Posted on 18/11/2015 , work completed 18/11/2015
Prompt and Professional
Customer Service
Quality
Value
Arrived within 1 hour as promised, gave an estimate over the phone, detailed options available, excellent service.
Douglas, Middlesex Posted on 17/12/2015 , work completed 17/12/2015
Brilliant prompt & fantastic
Customer Service
Quality
Value
Lock broken on front door (double glazed) could not get out only via back, I was recommended by neighbour who luckily had his phone number in her mobile. Contacted him, came promptly, had the lock required. Had to break into the door first. He was brilliant, I now have his number in my phone & would definitely recommend him.
Ann, Hertfordshire Posted on 23/11/2015 , work completed 23/11/2015
Very good indeed
Customer Service
Quality
Value
Very good indeed
Ben, Hertfordshire Posted on 02/02/2016 , work completed 02/02/2016
Prompt and professional
Customer Service
Quality
Value
External locks replaced.
Gary, Hertfordshire Posted on 18/02/2016 , work completed 18/02/2016
Prompt and professional
Customer Service
Quality
Value
Great service. Worked quickly and cleanly. Very good price.
Denice, Hertfordshire Posted on 05/01/2016 , work completed 05/01/2016
My Review
Customer Service
Quality
Value
On time very tidy and a very nice man.
Audrey, Hertfordshire Posted on 12/01/2016 , work completed 12/01/2016
My Review
Customer Service
Quality
Value
Very good service
Which? Trusted Traders Consumer Posted on 13/01/2016 , work completed 13/01/2016
Excellent, quick job
Customer Service
Quality
Value
I called at 1pm and lock was fitted at 5pm on same day at my convenience.
Jackie, Hertfordshire Posted on 11/01/2016 , work completed 11/01/2016
Brilliant job
Customer Service
Quality
Value
Prompt and professional - exactly what he said he was going to do and very professional. Very satisfied with the job.
Anu, Hertfordshire Posted on 05/12/2015 , work completed 05/12/2015
Prompt and professional
Customer Service
Quality
Value
Chris came quickly, charged fairly and did a good job.
John, Hertfordshire Posted on 17/07/2016 , work completed 17/07/2016
Professional job
Customer Service
Quality
Value
Arrived at time given, price as quoted and 10% discount as on advert offered by Chris himself.
Trevor, Hertfordshire Posted on 18/07/2016 , work completed 18/07/2016
My Review
Customer Service
Quality
Value
Brilliant.
Dorothy, Hertfordshire Posted on 02/08/2016 , work completed 02/08/2016
Great job
Customer Service
Quality
Value
Arrived on time, very professional. Would use again.
Michael, Hertfordshire Posted on 20/07/2016 , work completed 20/07/2016
My Review
Customer Service
Quality
Value
The gentleman was friendly and did a very good job. We are really satisfied.
Pauline, Middlesex Posted on 18/04/2016 , work completed 18/04/2016
Great service
Customer Service
Quality
Value
Rapid response to work request - same morning. Good, clean, professional job, quickly completed.
Peter, Hertfordshire Posted on 20/07/2016 , work completed 20/07/2016
Very helpful & inexpensive
Customer Service
Quality
Value
Had a problem with door latch which was sorted by company very efficiently and at a very low price. Chris and his colleagues were very helpful and courteous. Will recommend and use again if necessary.
Alan, Buckinghamshire Posted on 07/08/2017 , work completed 07/08/2017
Fast speedy service
Customer Service
Quality
Value
Door handle broke on a Sunday afternoon, 20 minutes after call he turns up and within another 10 door is fixed. Very fast reliable service at a good price. Highly recommend.
Karen, Hertfordshire Posted on 17/04/2016 , work completed 17/04/2016
Outstanding
Customer Service
Quality
Value
Having been let down by the door manufacturers I couldn't believe how quick, professional and stree free my lock was repaired. Thank you. Highly recommend.
Tracey, Hertfordshire Posted on 20/06/2016 , work completed 20/06/2016
Quick, friendly and helpful.
Customer Service
Quality
Value
Very fast service (five minutes from phoning on a Saturday). Extremely helpful and very friendly. Fair prices.
Which? Trusted Traders Consumer Posted on 20/06/2016 , work completed 20/06/2016
Very good
Customer Service
Quality
Value
Fitted new front door lock.
Which? Trusted Traders Consumer Posted on 24/05/2016 , work completed 24/05/2016
Great rescue
Customer Service
Quality
Value
We got locked out of our house & Chris came to our house in the space of 20 minutes. He was very polite & courteous.
Manjot, Buckinghamshire Posted on 26/03/2016 , work completed 26/03/2016
Brilliant job
Customer Service
Quality
Value
Very efficient and courteous tradesmen, prompt and thoughtful.
Cheryl, Bedfordshire Posted on 17/05/2016 , work completed 17/05/2016
Quick response
Customer Service
Quality
Value
My in laws were going away for a few days and closed their front door with the keys in the lock inside. We called Lock Around The Clock and he met me at their house and got the keys out of the lock and we were able to get in the house. Brilliant service - he saved the day!
Kay, Hertfordshire Posted on 14/06/2016 , work completed 14/06/2016
Brilliant, prompt & very polite
Customer Service
Quality
Value
Recommended by a friend. We are extremely pleased with the quick response to our call and with the speed the job was carried out.
Colin, Hertfordshire Posted on 23/06/2016 , work completed 23/06/2016
Friendly & professional
Customer Service
Quality
Value
Arrived on time. Carried out the repair to bedroom door in an efficient manner. Fairly priced. I would recommend Mr Cayanah without hesitation.
Howard, Hertfordshire Posted on 11/07/2016 , work completed 11/07/2016
Very good
Customer Service
Quality
Value
Very good, came at the time given. Friendly. Now has job, first class.
Sonia, Hertfordshire Posted on 17/12/2016 , work completed 17/12/2016
Very good - prompt and professional
Customer Service
Quality
Value
Having locked myself out of my house I phoned Lock Around The Clock. He arrived within 10 minutes and had me back in my house very quickly. No damage caused. Very polite and friendly. Would recommend.
S, Hertfordshire Posted on 07/11/2016 , work completed 07/11/2016
Prompt competent & professional
Customer Service
Quality
Value
Have used & recommended this trader who carries out a very competent job. Always on time & very efficient and at a competitive price.
Irwin, Hertfordshire Posted on 10/03/2017 , work completed 10/03/2017
Highly recommended, fast & efficient service.
Customer Service
Quality
Value
They were here within 20 mins. Had all the tools and knew exactly how to repair the job in a very short time. Very impressed & will use them again.
Margaret, Hertfordshire Posted on 12/11/2016 , work completed 12/11/2016
Quick, easy, friendly service.
Customer Service
Quality
Value
Chris was polite, friendly and very helpful. He was competitively priced and informed me of every detail from service, which Lock used and warranty provided with it. Would recommend Chris to others!
Michele, Hertfordshire Posted on 15/11/2016 , work completed 15/11/2016
Top Job
Customer Service
Quality
Value
Quick response, responsible & professional service with a fair price.
Sean, Hertfordshire Posted on 12/11/2016 , work completed 12/11/2016
Very friendly
Customer Service
Quality
Value
Very friendly & efficient locksmith, very thorough in his work. Will recommend.
Marjorie, Bedfordshire Posted on 06/12/2016 , work completed 06/12/2016
Brilliant company
Customer Service
Quality
Value
He came out within 20 mins of ringing. He quoted a price which was half of what was quoted by another company. He was courteous and aligned door as well as fitting lock. Had apprentice with him and was instructing him on all the work. Amazing company to go to when you are in trouble. What an honest man.
Maureen, Hertfordshire Posted on 28/10/2016 , work completed 28/10/2016
Quick and super efficient
Customer Service
Quality
Value
Really quick and efficient service when a lock broke. Would certainly recommend them.
Ruth, Hertfordshire Posted on 10/11/2016 , work completed 10/11/2016
Prompt and professional.
Customer Service
Quality
Value
Cannot fault them - they came within 20 minutes of my phone call (even though it was not an emergency) as promised. Explained their charges at the outset, and repaired the broken lock quickly.
Richard, Hertfordshire Posted on 30/03/2017 , work completed 30/03/2017
Good job!
Customer Service
Quality
Value
Friendly and very prompt service. Workmanship was excellent and very tidy. Would definitely use again and recommend to friends.
Denise, Middlesex Posted on 28/03/2017 , work completed 28/03/2017
Brilliant job, prompt
Customer Service
Quality
Value
Quick response, fixed broken lock, friendly.
Regina, Hertfordshire Posted on 05/04/2017 , work completed 05/04/2017
Response and job done
Customer Service
Quality
Value
He responded to our call on a Sunday, came immediately and sorted out our problem.
Ian, Hertfordshire Posted on 09/04/2017 , work completed 09/04/2017
Prompt & professional
Customer Service
Quality
Value
Quick & friendly service.
Paul, Hertfordshire Posted on 25/04/2017 , work completed 25/04/2017
Excellent service all round
Customer Service
Quality
Value
Lock around the clock were excellent. On time. Fair price and fixed in a jiffy. Also re-aligned the door which was an added bonus.
Mike, Hertfordshire Posted on 10/04/2017 , work completed 10/04/2017
Very good work and very reasonable
Customer Service
Quality
Value
He arrived on time and completed the job carefully and efficiently. I was kept informed of each part of the refitting of my door locks - a very pleasant man.
Sarah, Buckinghamshire Posted on 17/03/2017 , work completed 17/03/2017
Perfect.
Customer Service
Quality
Value
Could not be better - time, work, courteous.
Anthony, Hertfordshire Posted on 23/03/2017 , work completed 23/03/2017
Excellent Service
Customer Service
Quality
Value
Chris and his team came to our office today to fit a new lock on our office door. Right from the start Chris was extremely helpful, advising on what product would best suit our needs. He even researched the products and gave me a call back to discuss before we instructed him to carry out the work. He communication is fantastic, rang ahead of time to advise what time he would be arriving, explaining on-site what he would be doing and spending time once installed to show me how to use the product. Chris is a really friendly chap who carried out the work required with professionalism and courtesy. I would highly recommend Lock around the Clock and will definitely be using them again should the need arise. Well done Chris.
Jackie Posted on 04/08/2017 , work completed 04/08/2017
First class service
Customer Service
Quality
Value
Excellent service, reliable and knowledgeable yet still providing value for money. Have used this company before and would use again.
Steve, Hertfordshire Posted on 07/08/2017 , work completed 07/08/2017
Quick & efficient
Customer Service
Quality
Value
Excellent Service.
Tim, Hertfordshire Posted on 17/06/2017 , work completed 17/06/2017
Prompt, efficient & professional
Customer Service
Quality
Value
My back door lock jammed - my fault! Phoned this company - never had them before. They came as suggested, opened door & then repaired the cylinder & cut 5 new keys. They were very polite & tidy - would have them again.
Beryl, Hertfordshire Posted on 30/06/2017 , work completed 30/06/2017
Prompt & professional
Customer Service
Quality
Value
Great job.
Helen, Hertfordshire Posted on 20/09/2017 , work completed 20/09/2017
Excellent service
Customer Service
Quality
Value
Very quick, efficient services at a fair price.
Thomas, Hertfordshire Posted on 15/09/2017 , work completed 15/09/2017
Lock replacement
Customer Service
Quality
Value
The great online reviews led me to contact Chris. Within forty-eight hours he had replied to my call, set a date to visit, given me a quote and completed the work. Excellent service. Won't hesitate to use him again.
Wesley Posted on 03/11/2017 , work completed 03/11/2017
Very competitive and reliable.
Customer Service
Quality
Value
Would use again definitely.
A, Middlesex Posted on 03/10/2017 , work completed 03/10/2017
Quality service
Customer Service
Quality
Value
We phoned, he arrived 45 minutes later to give us a quote. Had the parts we needed in his van, done the job. What can I say, value, quality service. Efficient, would recommend him to anyone.
Roderick, Hertfordshire Posted on 09/09/2017 , work completed 09/09/2017
Prompt and Efficient
Customer Service
Quality
Value
The work was completed promptly, efficiently and with great courteously.
Howard, Hertfordshire Posted on 11/09/2017 , work completed 11/09/2017
My review
Customer Service
Quality
Value
Carried out repair to front door lock and handle on same day contacted. Arrived on time stated and work carried out in satisfactory manner. Even gave discount for being an OAP.
Irene, Bedfordshire Posted on 08/11/2017 , work completed 08/11/2017
Prompt and professional
Customer Service
Quality
Value
Would recommend this locksmith helpful and positive in providing good service
Alison, Hertfordshire Posted on 28/11/2017 , work completed 28/11/2017
Prompt & Professional
Customer Service
Quality
Value
A prompt, efficient and helpful service.
Ian, Hertfordshire Posted on 04/12/2017 , work completed 04/12/2017
Prompt & professional.
Customer Service
Quality
Value
Phoned up, they came round an hour later. Fixed the doors & changed all the locks for better ones. Good job.
Chris, Hertfordshire Posted on 01/12/2017 , work completed 01/12/2017
Locksmith work done.
Customer Service
Quality
Value
Good efficient work done in a clean & timely manner.
John, Hertfordshire Posted on 21/11/2017 , work completed 21/11/2017
Very professional
Customer Service
Quality
Value
The service was prompt, professional and had no hidden costs. The person conducting the door repair was informative and cleaned up after the work was finished.
Paul, Hertfordshire Posted on 01/12/2017 , work completed 01/12/2017
Excellent job. Prompt, professional & reliable
Customer Service
Quality
Value
Chris arrived promptly to repair damage to window locks following a burglary. The service was excellent: repairs completed promptly and at a fair price. Highly recommend.
Edward, Hertfordshire Posted on 13/12/2017 , work completed 13/12/2017
Brilliant work
Customer Service
Quality
Value
Friendly father/son team. Good price with fast quality work. A+
Emily, Hertfordshire Posted on 20/12/2017 , work completed 20/12/2017
Excellent, Polite
Customer Service
Quality
Value
Chris was excellent. Showed and explained problem and discussed repair process. Quick and efficient. Tidied up, would definitely recommend.
M, Hertfordshire Posted on 20/12/2017 , work completed 20/12/2017
Prompt
Customer Service
Quality
Value
Turned up on time, job done no fuss.
L C, Hertfordshire Posted on 19/12/2017 , work completed 19/12/2017
Excellent Service
Customer Service
Quality
Value
I called to replace a faulty lock/front door. Arrived quickly and carried out the work tidily and efficiently. Also suggested the door needed re aligning and this was done at very little extra charge. Overall excellent service and reasonably priced.
Ian, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Prompt and professional, good job
Customer Service
Quality
Value
Kept us informed when he would arrive, informed of the price of the job. Quick service, replaced the lock mechanism on the front door and tidied up after himself. Would recommend. Thanks!
Joelle, Hertfordshire Posted on 22/02/2018 , work completed 22/02/2018
Quick and efficient
Customer Service
Quality
Value
Arrived on time, friendly manner. A quick worker who knew what he was doing.
Graham, Bedfordshire Posted on 26/02/2018 , work completed 26/02/2018
Amazing Job
Customer Service
Quality
Value
Quick and professional service and very polite customer service. Very impressed!
Tim, Hertfordshire Posted on 27/02/2018 , work completed 27/02/2018
First class service
Customer Service
Quality
Value
From the moment I rang Mr. Cavanah I was assured of a professional service. I was able to have the handle on my front door replaced within such a short time of phoning. Both Mr. Cavanah and his son were very accommodating and explained things clearly. Prompt, professional and very reasonably priced. Would use again.
Yvonne, Hertfordshire Posted on 08/02/2018 , work completed 08/02/2018
Excellent job
Customer Service
Quality
Value
A new cylinder was fitted the same day that we phoned to say the lock on the door was faulty. Father and son team worked very well together and we were extremely happy with the outcome.
Edward, Middlesex Posted on 06/03/2018 , work completed 06/03/2018
Prompt and professional
Customer Service
Quality
Value
I had locked myself out. The Locksmith came the same day and put everything right. I am so grateful to him.
Sylvia, Hertfordshire Posted on 09/03/2018 , work completed 09/03/2018
Very professional
Customer Service
Quality
Value
Trader was very friendly, explained job and options, completed job very fast and professionally, charged amount agreed, highly recommended. Will use this trader again.
Gary, Hertfordshire Posted on 12/03/2018 , work completed 12/03/2018
Excellent Job
Customer Service
Quality
Value
Excellent job, quick resolution to the problem, efficiently and professionally carried out.
Jan, Hertfordshire Posted on 11/01/2018 , work completed 11/01/2018
Excellent
Customer Service
Quality
Value
Totally trouble free job. Very pleasant and helpful, even adjusted the door hinge F.O.C. Very pleased with all aspects.
Dennis, Hertfordshire Posted on 15/03/2018 , work completed 15/03/2018
Brilliant job and very reliable
Customer Service
Quality
Value
My 92 year old mother had locked herself out of her house and left the key in the lock. I telephoned Lock Around The Clock at 12:00 and they were able to meet me at the property at 4pm to retrieve mum's key and let her back in.
Janette, Hertfordshire Posted on 16/01/2018 , work completed 16/01/2018
Good job, very efficient
Customer Service
Quality
Value
We were impressed as fault was found quickly and dealt with. Very friendly and easy to deal with.
John, Hertfordshire Posted on 27/03/2018 , work completed 27/03/2018
Excellent service.
Customer Service
Quality
Value
Chris is fantastic. Every time I have used him he has been here within the hour. Great job!
Mel, Hertfordshire Posted on 03/04/2018 , work completed 03/04/2018
Brilliant job
Customer Service
Quality
Value
From start to finish Chris was very professional. His standard of work exceptional. Thank you.
Marion, Hertfordshire Posted on 26/03/2018 , work completed 26/03/2018
My review
Customer Service
Quality
Value
Quick response & reasonable price.
Selena, Hertfordshire Posted on 26/03/2018 , work completed 26/03/2018
Very efficient, excellent job
Customer Service
Quality
Value
I found this trader very efficient, friendly and he did an excellent job. He was very honest and explained every option clearly. I would recommend him.
Ann-Marie, Hertfordshire Posted on 05/03/2018 , work completed 05/03/2018
Fast, reliable, friendly & professional
Customer Service
Quality
Value
Prompt, advised on lock replacement, good friendly service.
Richard, Hertfordshire Posted on 26/05/2018 , work completed 26/05/2018
Speedy & professional.
Customer Service
Quality
Value
Came same day to fit new lock - excellent work.
John, Hertfordshire Posted on 12/06/2018 , work completed 12/06/2018
Amazing service
Customer Service
Quality
Value
Professional service at competitive prices. Chris is very honest and helpful and we were very pleased with his work. We had 4 locks changed to ensure they met the required standards.
Nina, Hertfordshire Posted on 16/05/2018 , work completed 16/05/2018
Professional, friendly and efficient.
Customer Service
Quality
Value
Was able to do a number of jobs quickly and to a high quality. Had all necessary equipment in his van and completed the jobs at the first appointment.
Philippa, Hertfordshire Posted on 26/09/2018 , work completed 26/09/2018
Awesome, arrived in 20 mins
Customer Service
Quality
Value
My hero. Very kind on the phone, calmed me down from initial panic, arrived in 20 mins. Lovely smiley guys. Had me in my house within 5 mins! Brilliant.
C, Hertfordshire Posted on 25/07/2018 , work completed 25/07/2018
Prompt and professional
Customer Service
Quality
Value
Very prompt, efficient, tidy and kept us informed.
Stephen, Hertfordshire Posted on 09/10/2018 , work completed 09/10/2018
Fast & efficient
Customer Service
Quality
Value
After my phone call, Chris was out in a few hours at the time specified. Communication was good. Work carried out efficiently as requested. Will use him again. Very happy.
Emily, Hertfordshire Posted on 21/09/2018 , work completed 21/09/2018
My review
Customer Service
Quality
Value
Good job done.
Sheila, Hertfordshire Posted on 27/10/2018 , work completed 27/10/2018
Highly Recommend
Customer Service
Quality
Value
Chris and his team were very efficient. No mess. Great customer service. Job well done
Linda Posted on 17/04/2019 , work completed 17/04/2019
Reliable, prompt, tidy workers
Customer Service
Quality
Value
Brilliant. Lovely guy, real tidy worker and called me regularly to keep me updated re - time of arrival. Impressed.
Which? Trusted Traders Consumer Posted on 19/12/2018 , work completed 19/12/2018
Very good service
Customer Service
Quality
Value
I have had work done previously by this company and was very happy. This time I asked them to realign my patio doors as they weren't shutting properly. They were very quick and very efficient. Highly recommend.
Dawn Posted on 23/04/2019 , work completed 23/04/2019
Prompt and skilful
Customer Service
Quality
Value
Had locked myself out. Chris arrived quickly when he said, and opened door without causing any damage.
Rob, Hertfordshire Posted on 31/12/2018 , work completed 31/12/2018
Did the trick!
Customer Service
Quality
Value
The locks on my four draw filing cabinet jammed and I could not access my documents. Chris found away of opening the drawers.
John, Hertfordshire Posted on 27/12/2018 , work completed 27/12/2018
Prompt and professional
Customer Service
Quality
Value
Very good prompt service. Priced as quoted.
David, Buckinghamshire Posted on 12/12/2018 , work completed 12/12/2018
Thorough, knew what he was doing.
Customer Service
Quality
Value
As an elderly widow, I am cautious about strangers coming into my house, but I quickly relaxed with Chris. He made sure before leaving, that I could lock and open the French Windows. He was very thorough and charged less than his estimate. I would recommend him unhesitatingly to my friends.
Joy, Hertfordshire Posted on 31/01/2019 , work completed 31/01/2019
Professional, polite & efficient.
Customer Service
Quality
Value
Chris was very professional, polite & efficient. Would highly recommend.
Susan, Surrey Posted on 09/02/2019 , work completed 09/02/2019
Excellent Service -- Good price
Customer Service
Quality
Value
We have used this company twice recently, on both occasions to replace locks on exterior doors. On both occasions they attended early at short notice, within 90 minutes. Work was excellent and the prices reasonable -- even supplying extra keys. Polite efficient service -- would highly recommend them.
Peter, Hertfordshire Posted on 05/07/2019 , work completed 03/07/2019
Great Job
Customer Service
Quality
Value
Really good service from Chris. I am disabled and have problems turning my lock and I have asked various different people how to solve it and Chris knew exactly what to do and now I have no problem opening my door - so much easier! They did a brilliant job and were very polite.
Jennifer, Hertfordshire Posted on 12/06/2019 , work completed 12/06/2019
Very satisfied
Customer Service
Quality
Value
Work was carried out really well. Prompt, I did not have to wait. Cost was not more than they advised.
Barbara, Hertfordshire Posted on 25/05/2019 , work completed 25/05/2019
Prompt & professional.
Customer Service
Quality
Value
Realigned & fit new front door & patio door. Security BS standard & cut keys. He was neat & orderly in carrying out the work. Arrived on time, good at his job & even returned to help me understand the working of the new lock with no extra charge.
Patricia, Bedfordshire Posted on 25/03/2020 , work completed 25/03/2020
My review
Customer Service
Quality
Value
Door alignment adjusted to enable locking.
Margaret, Hertfordshire Posted on 24/01/2020 , work completed 24/01/2020
Honest & professional
Customer Service
Quality
Value
Booked at last minute for my new flat (change the lock and fit a new door chain). They called prior to arriving to confirm appointment time and the cost of he work. On arrival he confirmed that the chain was fine and only the lock needed changed. Completed the job quickly and efficiently with no mess, they also cut 2 spare keys on site. I would definitely recommend this company.
Customer in Hertfordshire Posted on 15/03/2020 , work completed 13/03/2020
Courteous - professional.
Customer Service
Quality
Value
Attended my father's property following attempted burglary. Helpful, efficient, courteous service. Property secure and additional lock fitted.
Graham, West Sussex Posted on 16/12/2019 , work completed 16/12/2019
Great front door lock rescue/upgrade
Customer Service
Quality
Value
Had dismantled front door lock system to clean up sticky cylinder, but could not get back together. Winter, now evening, dark, very windy and front door stuck open, needed help. Call Chris of Lock Around The Clock ( I'd happily used him before). He kindly turned out as promised that evening, quickly reassembled complex lock system, and recommended fit stronger BSI anti-snap Euro cylinder. Had right cylinder on van, cut me 4 extra keys, fitted new cylinder,checked all worked, and how to use it. Cheerful, friendly, highly-skilled locksmith, got me out of trouble quickly, and for very reasonable price.
Customer in Hertfordshire Posted on 14/01/2020 , work completed 14/01/2020
Very satisfied
Customer Service
Quality
Value
Work completed at Evans Grove, St Albans. Supply and fit mech, handles, gear box to double glass porch door. Very satisfied, outstanding work.
Darrell, Hertfordshire Posted on 21/02/2020 , work completed 21/02/2020
Replaced lock on Fire Door
Customer Service
Quality
Value
Chris replaced an existing lock on a wooden fire door which required some carpentry work on the door and surrounds to accommodate the new lock. He arrived at the agreed time and completed the work in his estimated timescale. Would use him again if required.
Customer in Hertfordshire Posted on 08/08/2020 , work completed 05/08/2020
Great service - you will not get better! Highly recommended! Came to re-align a patio door which wasn't locking.
Customer Service
Quality
Value
Chris has helped me out a few times, with a fast and efficient service. He is 100% reliable, honest, professional and friendly. He is genuine and cares about his customers. His rates are very reasonable. I wouldn't use anyone else! Thank you Chris! 😊
Customer in Hertfordshire Posted on 08/10/2020 , work completed 08/10/2020
Locksmith - Reliable, Trusted & Professional
Customer Service
Quality
Value
Selected Lock around the Clock based on high volume of positive reviews. We identified that our front door lift & lock handle was not working and therefore unable to close our front door! From our initial call at 17:30 - Chris Cavanah arrived 30 minutes later and resolved the issue. Chris was simply fantastic and very professional. Locksmith reliability is a must! Would highly recommend Chris and his company to support your requirements.
Lisa in Hertfordshire Posted on 23/04/2021 , work completed 22/04/2021
Quick and efficient
Customer Service
Quality
Value
Arrived within the hour. Did a number of jobs - change lock of garage door, change window handle and lock, remove a padlock. All work completed as needed, work areas left tidy, friendly and efficient.
Customer in Hertfordshire Posted on 03/03/2021 , work completed 19/02/2021
Prompt, friendly, professional & very helpful.
Customer Service
Quality
Value
We had just moved in and needed locks changing asap, arrived very quickly and provided a brilliant service.
Sandra, Hertfordshire Posted on 24/05/2018 , work completed 24/05/2018
Prompt, friendly and professional
Customer Service
Quality
Value
As an octogenarian, my safety is very important. My sliding front door had jumped off the rail because I had foolishly tried to open it whilst the safety chain was connected. Now it wouldn't shut! Mr Caranagh had been to me once before - about 5/6 years ago - and I immediately called him again.
Isabella, Hertfordshire Posted on 06/07/2018 , work completed 06/07/2018
Prompt and professional
Customer Service
Quality
Value
Backdoor had dropped so that locks were no longer aligned. Problem solved by enlarging lock slots in door frame. Prompt arrival and efficient solution to the problem.
Jane, Hertfordshire Posted on 07/07/2018 , work completed 07/07/2018
Could not fault his service.
Customer Service
Quality
Value
Arrived within 1 hour from phone call. Very polite. Very respectful. Didn't leave any mess. I would definitely use them again & also recommend them.
Which? Trusted Traders Consumer Posted on 10/07/2018 , work completed 10/07/2018
Excellent job
Customer Service
Quality
Value
Chris Cavanah Locksmith called to say he was on his way - arrived on time, was extremely helpful and sorted out the problem with the lock on my front door. He did not leave before everything was working properly and explained the problem to me. I would recommend the company to anyone. Thank you.
Marion, Hertfordshire Posted on 28/06/2018 , work completed 28/06/2018
Excellent service, prompt, professional & knowledgeable
Customer Service
Quality
Value
I was very impressed with Chris's professionalism & how quickly he dealt with out initial call. He gave us an arrival timescale, stuck to it & clearly knows what he is doing. He was excellent & I would highly recommend him as a brilliant local business.
Nashin, Hertfordshire Posted on 04/08/2018 , work completed 04/08/2018
Prompt & professional
Customer Service
Quality
Value
A good job. Fast efficient. He phoned in the time he said he would. Came promptly and carried out the job in a very professional manner, tidy and friendly. Knowledgeable about what was needed and advised us of different options, and prices. Impressed and would definitely use him again.
Which? Trusted Traders Consumer Posted on 03/07/2018 , work completed 03/07/2018
Prompt response
Customer Service
Quality
Value
Quick return of phone call and prompt arrival. Removal of broken key was quickly done but time spent on adjusting door that had dropped. Brilliant job.
Pam, Hertfordshire Posted on 17/08/2018 , work completed 17/08/2018
Fixed a lockout at short notice, and for a fair price
Customer Service
Quality
Value
Chris was able to help me arrange access for a tradesperson who had locked themselves out the house whilst I was out of the UK. He was there quickly and really helpful. Much appreciated.
Customer in Hertfordshire Posted on 19/01/2019 , work completed 22/10/2018
Prompt and Efficient
Customer Service
Quality
Value
Prompt after making call. Tidy, efficient, polite. No hidden charges.
Stephen, Bedfordshire Posted on 29/11/2018 , work completed 29/11/2018
Excellent
Customer Service
Quality
Value
Chris replaced a door lock, great work, he came very quickly and did the job in record time. Thank you Chris!
Customer in Hertfordshire Posted on 15/08/2019 , work completed 15/08/2019
Couldn't ask for better workers.
Customer Service
Quality
Value
Back door made secure. Couldn't ask for better workers, they were terrific.
Eileen, Hertfordshire Posted on 07/08/2019 , work completed 07/08/2019
Very helpful and quick
Customer Service
Quality
Value
They arrived quickly, only a few hours after I'd first called, and were courteous and helpful in explaining what needed to be done. The job ended up more complicated than we'd expected but they were patient and did not charge more than originally quoted. Would highly recommend.
Customer in Hertfordshire Posted on 09/08/2019 , work completed 08/08/2019
Quickly fixed my front door and garage door locks
Customer Service
Quality
Value
I called Lock around the Clock based on a recommendation I'd received from someone else. I had a problem with my front door lock (key was spinning in the barrel and not engaging the lock) and also my garage door lock (couldn't put the key in). They arrived at the time they said they would and phoned 30 minutes beforehand to let me know. They initially thought they'd need to replace the barrel in the lock but when they disassembled the lock, they discovered some screws were loose and were able to resolve my problem without any new parts which was the preferred option for me. They also quickly fixed my garage door lock and told me how to prevent that issue in future. They were courteous and professional and their labour charge was very reasonable indeed. I have no hestiation in recommending them.
Simon Posted on 30/08/2019 , work completed 30/08/2019
Quick response & problem solved
Customer Service
Quality
Value
Called Chris out as the key had snapped in the lock of my back door. He came within a couple of hours and successfully resolved the problem. Removed broken key, realigned the door and oiled the lock so the door locks easily. He was pleasant and cleaned up before leaving.
Customer in Hertfordshire Posted on 09/09/2019 , work completed 06/09/2019
Prompt & professional
Customer Service
Quality
Value
Door would not lock, which made my house vulnerable. I was delighted that it was fixed so quickly.
Jill Mary, Hertfordshire Posted on 14/09/2019 , work completed 14/09/2019
My review
Customer Service
Quality
Value
Removed broken key & replaced a new mortice lock, made light work of a tricky job, very tidy & very helpful.
Charles, Hertfordshire Posted on 05/09/2019 , work completed 05/09/2019
Brilliant
Customer Service
Quality
Value
Very quick, efficient and clean. Couldn't praise them any higher.
Patience, Hertfordshire Posted on 19/09/2019 , work completed 19/09/2019
My review
Customer Service
Quality
Value
Very helpful and quick
Which? Trusted Traders Consumer Posted on 03/10/2019 , work completed 03/10/2019
Prompt, professional service
Customer Service
Quality
Value
Excellent service, nothing too much trouble, friendly and accommodating. I would highly recommend.
Jan, Hertfordshire Posted on 22/11/2019 , work completed 22/11/2019
Very efficient
Customer Service
Quality
Value
Repaired lock after key broke in it. Very efficient.
Which? Trusted Traders Consumer Posted on 30/11/2019 , work completed 30/11/2019
Fantastic service
Customer Service
Quality
Value
Replaced faulty lock with one providing a better level of security. Prompt and polite - would use again.
Customer in Northamptonshire Posted on 11/11/2019 , work completed 02/11/2019
Helpful
Customer Service
Quality
Value
Extremely pleased with the work done. Friendly and helpful. Would certainly recommend.
Philip, Hertfordshire Posted on 19/06/2020 , work completed 09/06/2020
Prompt, polite, professional.
Customer Service
Quality
Value
Gain access to back door and replaced gear box. Arrived at agreed time and completed work efficiently, for the agreed price. All done with social distancing & precautions.
Susan, Hertfordshire Posted on 20/05/2020 , work completed 12/05/2020
Very good
Customer Service
Quality
Value
Very helpful, thorough, was extremely pleased
Joan, Bedfordshire Posted on 03/06/2020 , work completed 21/05/2020
Replaced our faulty office Lock
Came to our offices at short notice and removed the existing lock & handle and replaced with a new one, reasonably priced and very helpful.
Customer in Hertfordshire Posted on 01/07/2020 (Reviewer did not use service)
Excellent work, would recommend
Customer Service
Quality
Value
Lock on our front door needed urgent attention. We searched for a locksmith and found Chris had excellent reviews. We called him and he arrived the same day. He quickly diagnosed the problems with the lock, he explained to us what needed doing and the price. He was very friendly and courteous. He quickly fixed the lock and made sure we were happy with it. We would definitely use him again if required and recommend him. First class service!
Mr Aston Posted on 01/07/2020 , work completed 01/07/2020
Efficient, prompt and excellent service
Chris came to exchange a lock on a door that was locked and the key had been lost. He was very helpful and gave me a quote straight away. He arrived promptly to do the job. Before he started work he explained what he needed to do. The old lock was drilled out - there was no sign of damage to the door. The new lock was fitted and worked perfectly. The work area was left clean and tidy on completion. A perfect job. I would definitely employ him again.
Customer in Hertfordshire Posted on 04/07/2020 (Reviewer did not use service)
Work done well and efficiently, good communication
Customer Service
Quality
Value
Chris changed the gearboxes on two old UPVC doors and replaced one of the locks. He was very professional and approachable. At each stage of the job he clearly explained the different options and pricing so I felt I could make an informed choice. Work was reasonably priced and done to a high standard. I needed the work done at a specific time and Chris was flexible and reliable about this. I’d really recommend Chris to anyone needing repairs to their locks.
Customer in Greater London Posted on 21/02/2021 , work completed 20/02/2021
Replace Lock
Customer Service
Quality
Value
Very friendly efficient service. Called ahead to let me know when they would arrive. Reused some parts to minimise costs.
Customer in Buckinghamshire Posted on 23/11/2020 , work completed 23/11/2020
Came within an hour and solved the problem straight away
Customer Service
Quality
Value
Chris Cavanagh and son came within an hour of calling them when my back door would not open. They opened the door and fitted a new screw within minutes. Very polite, very efficient and reasonably priced. I am glad I know of them in case I need them again.
Barbara in Hertfordshire Posted on 04/07/2021 , work completed 25/06/2021
Replacement Locks
Customer Service
Quality
Value
Replaced two internal door locks and helped with front door. Turned up really quickly, highly recommended.
Mark in Hertfordshire Posted on 07/07/2021 , work completed 07/07/2021
Excellent service
Customer Service
Quality
Value
The trader from Lock around the clock did a brilliant job, the job was done in 10 minutes and completed. They were very friendly, very efficient and very professional. They replaced a locking handle on a small window on my conservatory. I would definitely use them again.
Which? Trusted Traders Consumer Posted on 23/09/2021 , work completed 20/09/2021
Lock Repair
Customer Service
Quality
Value
Excellent job, more helpful than he had to be.
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 06/08/2021
Excellent workmanship
Customer Service
Quality
Value
We have used them for years and they are easy to contact and respond to quickly and punctually. They are very experienced and resourceful, do an excellent job and clean up the site afterwards. Most professional service and very good value. Highly recommended.
Christopher in Hertfordshire Posted on 28/07/2021 , work completed 23/07/2021
Very Professional, Prompt, Tidy & Polite
Customer Service
Quality
Value
I called Chris to ask him to fit a new front door lock which I have purchased myself on Friday to comply with my house insurance. I looked to fit it myself but found the lock was much too complicated for me to fit and decided to call Chris. Chris answered my call straight away and told me that he would try and fit me in later that day. He called me later on Friday afternoon to say he was on his way. Unfortunately, he was unable to fit the lock due to the sitting of the previous lock. Chris made a number of suggestions one of which was to fit a mortice lock which he came and fitted on Monday afternoon. Very happy with the outcome. Tom
Tom in Hertfordshire Posted on 21/12/2021 , work completed 20/12/2021
Repair to UPVC Door lock
Customer Service
Quality
Value
An external door was stuck in the locked position, the key wouldn't turn and the handle did not work. I rang up at 2.30 pm on the 4th and he arrived at about 3.30 having rung 20 minutes before to say when he would arrive. He immediately got the door open and took out the mechanism and replaced the gearbox, reassembled and made some adjustment - job done! Very impressed with his skill and the speed that he did the job. He left everything clean and tidy. I would recommend him to anyone. First class.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Professional friendly and polite
Customer Service
Quality
Value
Came and fixed lock within 30 min and it was very professional, clean and tidy would highly recommend
Margaret in Prestwood Posted on 07/02/2022 , work completed (undated)
Another quality piece of work speedily carried out
Customer Service
Quality
Value
Having used Lock around the Clock’s service successfully before I was glad I kept their contact number to hand. Chris answered my phone call in person late on the Friday and agreed he would attend at my property the following Monday morning (non emergency) to fix a sticking lock on a UPVC Patio door. The repair was quickly carried out to my complete satisfaction. Whatever the problem is around locks I would recommend this firm.
Customer in Hertfordshire Posted on 18/10/2021 , work completed 18/10/2021
Absolutely brilliant
Customer Service
Quality
Value
Amazing service! From the moment I first called Chris for the job to its completion, it took just under an hour! He came round to my house within 10-15 minutes. He was professional and friendly. He and his colleague sorted out the balcony door for me immediately. Above all else, he was honest and did not overcharge me, but charged me at the correct rate. I am very grateful for their service, and would unreservedly recommend them!
Albert in Hertfordshire Posted on 04/12/2021 , work completed 03/12/2021
Repair door lock
Customer Service
Quality
Value
From initial phone request to completion of job everything was done professionally, efficiently and timeously. Chris and George were great . They would my first go to for door, lock issues and I thoroughly recommend them.
Customer in Buckinghamshire Posted on 05/05/2022 , work completed 04/05/2022
Fixed My Door
Customer Service
Quality
Value
Used Chris while ago and he had done a fantastic job. Needed an urgent repair of my lock so contacted him again. He said he could come same day but wouldn't be till the afternoon. He ended turning up late morning and solved the issue. Originally he said I might need a new handle but he was actually able to repair the existing one, saving my a fair bit of money. I can highly recommend him.
Which? Trusted Traders Consumer Posted on 14/04/2022 , work completed 08/04/2022
Brand new lock
Customer Service
Quality
Value
The fitter installed a brand new lock, very happy with the service I received and would highly recommend this company.
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 12/03/2022
Quick Service
Customer Service
Quality
Value
Very pleased with the work carried out, pleasant, fixed my broken lock and gave me choices. Would recommend.
Which? Trusted Traders Consumer Posted on 07/04/2022 , work completed 30/03/2022
Fantastic company
Customer Service
Quality
Value
Chris and his Colleague were friendly professional and very efficient. Highly recommend this company. Amazing service. 5 stars!!
Customer in Hertfordshire Posted on 16/06/2022 , work completed 16/06/2022
To change my lock.
Customer Service
Quality
Value
Very punctual. Arrived on time. Efficiently changed my lock and charged me reasonable price. Also helped me to sort out my extra job without any complaints. Found them very professional.
Devendra in Greater London Posted on 18/05/2022 , work completed 17/05/2022
Brilliant!
Customer Service
Quality
Value
Brilliant service. Came on time, very friendly, efficient, professional and honest pricing. Job completed and tidied up afterwards. Very happy, would definitely recommend!
Jill in Hertfordshire Posted on 18/05/2022 , work completed 18/05/2022
Replacement window handles
Customer Service
Quality
Value
I called the trader this morning about my windows. He attended within two hours, replaced my window handles and was very quick, tidy and professional. Now I can open my windows
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 19/05/2022
Fast and efficient.
Customer Service
Quality
Value
Lock Around the Clock were contacted Thursday pm and arrived on time Friday am. Both locksmiths were neat, tidy and friendly. They identified a problem with a door lock gearbox, fitted another they had on their van, made a few adjustments to the door to improve its closing and had gone within the hour after cleaning everything they had touched. Their charge was reasonable. I would have no hesitation in recommending them.
Customer in Luton Posted on 01/08/2022 , work completed 29/07/2022
Very Pleased
Customer Service
Quality
Value
Got here quickly, done the job and everything is fine
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 04/07/2022
Excellent Job and Very Pleased
Customer Service
Quality
Value
Chris was very polite and efficient. He cleaned up after his job as the door was a bit greasy. Completed to a very high standard so I am very pleased with the outcome
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 05/07/2022
Lock change - very pleased
Customer Service
Quality
Value
They were excellent, very polite, gave clear pricing with no hidden extras.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 26/07/2022
Very impressed
Customer Service
Quality
Value
Quick response, efficent work, pleasent people.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 09/08/2022
Very Impressed
Customer Service
Quality
Value
Chris was very efficent, prompt and reliable. He quoted and kept to that cost. Repaired lock on front door and will definately use him again.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 17/08/2022
Excellent Service
Customer Service
Quality
Value
Came out to change the lock on the front door. They came at the time they said they would come. Job didn't take that long and happy with the end product.
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 22/08/2022
Lock Replacement
Customer Service
Quality
Value
A quick response, efficient, great communication with options given on how to sort the problem lock. Would use again.
Which? Trusted Traders Consumer Posted on 01/09/2022 , work completed 30/08/2022
New lock for multi point UPVC door
Customer Service
Quality
Value
Excellent service as usual. Phoned am and promised a time and they rang later to say when arriving. Diagnosis and fitting very efficient.
Customer in Hertfordshire Posted on 06/10/2022 , work completed 05/10/2022
Replaced a spring in a door handle
Customer Service
Quality
Value
After requesting a call, I was promptly contacted with a price and approximate time of arrival. The problem with our door handle was fixed within the hour. Very pleased with the service.
Customer in Central Bedfordshire Posted on 10/10/2022 , work completed 06/10/2022
Professional, friendly and quality work
Customer Service
Quality
Value
Called Chris 10AM and he was here by 1PM. I thought that was fast considering it wasn’t an emergency job. He was really friendly and knocked the job out in no time. Needing to open the door with a jammed lock and replacing the latch and the cylinder. Work was done to a very high standard and I couldn’t be happier. On top of all of this I thought he was very reasonably priced!
Customer in Central Bedfordshire Posted on 23/09/2022 , work completed 23/09/2022
Fast and efficient response
Customer Service
Quality
Value
Contacted the co around 10am for a replacement lock on the front door and Chris arrived within an hour and a half Very efficient and friendly service No trouble replacing it . Provided half a dozen keys and advised on the best way to lock and unlock the door to avoid future problems Reasonably priced Would recommend
Customer in Greater London Posted on 28/09/2022 , work completed 20/09/2022
All fixed thank you!
Customer Service
Quality
Value
Excellent service from Chris and George. Fixed a broken door and made the house. Safe again. Friendly, clean workers and would definitely recommend.
Customer in Hertfordshire Posted on 03/03/2023 , work completed 03/03/2023
Reliable locksmith
Customer Service
Quality
Value
This company is run by very helpful people. They completed the job within a couple of hours of our first contact. They did a great job.
Customer in Hertfordshire Posted on 02/02/2023 , work completed 12/01/2023
New garage lock
Customer Service
Quality
Value
Quick and efficent. Didn't charge a fortune. Would recoomend them to anyone.
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 07/02/2023
Replace worn and damaged mortice lock to curtesy door
Customer Service
Quality
Value
I contacted Chris Cavanah to see how quickly he could replace the lock for me, plus the fact the weekend was approaching as well and I struggling to get in and out of the door. I explained the problem and he said he could come the next day. Communication was excellent and they were bang on time to carry out the replacement. Chris and his colleague were both very polite, friendly and professional and did a great job. Highly recommended and I will be using their services again if I need too.
Paul in Buckinghamshire Posted on 11/02/2023 , work completed 09/02/2023
Prompt and professional
Customer Service
Quality
Value
Just wanted to say, prompt and professional service
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/12/2022
Opening a uPVC front door where the locking mechanism had jammed in the locked position
Customer Service
Quality
Value
Highly recommended and extremely impressed. I'm a landlord, with a property in Luton. My tenants called me earlier today saying they couldn't open the front door, which was in the 'locked' position. The key turned, but the locking mechanism wouldn't unlock. Within a few hours, the engineer had visited the property, opened the door, replaced the gearbox and realigned the door. The quote was highly competitive and I have no hesitation in recommending 'Lock around the clock'. Thank you so much for your excellent service.
Customer in Hertfordshire Posted on 04/01/2023 , work completed 04/01/2023
Fitted New Door Locks
Customer Service
Quality
Value
Chris and George were on the doorstep to do the work required in under an hour from my call. Ther came fully prepared and got straight to work. Neat job performed quickly and for a reasonable price. Extremely polite and helpful people. Highly recommended.
Customer in Hertfordshire Posted on 12/01/2023 , work completed 12/01/2023
Check and replace faulty Yale Lock
Customer Service
Quality
Value
Turned up within a few days of original call, received 30 mins notice of their arrival, arrived on time, found it not possible to repair existing Yale Multipoint Lock and fitted a new one in timely fashion. Very impressed by polite and efficient service. Have used before 3 years ago and was pleased then so this company was the first point of call. Will use again.
Customer in Posted on 17/01/2023 , work completed 17/01/2023
Great
Customer Service
Quality
Value
Very punctual, very presentable and polite. Did the job, opened the door and no lock replacement needed. A reasonable cost.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 29/11/2022
Very good
Customer Service
Quality
Value
Very good service, came out quickly and I was impressed with how quickly they resolved the issue.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 28/11/2022
Replacing lock on front door
Customer Service
Quality
Value
Arrived at correct time. Agreed what price would be. Carried out work carefully and tidily. Were very polite and pleasant.
Customer in Hertfordshire Posted on 11/07/2023 , work completed 11/07/2023
Very satified with the quick response and great work done.
Customer Service
Quality
Value
The team at Lock around the Clock were great from the initial call to them and saying goodbye with the work done within a few hours. They were able to replace a broken front door lock with compromising the door and even tidied up after them. They arrived promptly as expected, letting me know before hand when they were about to arrive. They did the work quickly and within the agreed among price. The team were friendly and reassuring and it was a great relief to have the problem resolved so quickly. They even tidied up after.
Customer in Luton Posted on 25/10/2023 , work completed 24/10/2023
Emergency Locksmith
Customer Service
Quality
Value
I highly recommend Lock Around The Clock; very efficient, very courteous, excellent service and would definitely use again.
Customer in Hertfordshire Posted on 07/09/2023 , work completed 06/09/2023
Very professional and couteous
Customer Service
Quality
Value
I called this trader to fix the lock on my front door of my new house and change the door handle. Happening to be round the corner on another job he was able to come within 20 minutes of the call (I hadn't been expecting anything to happen till next week as it wasn't an emergency.) Chris and his colleague were very polite, courteous, profesional and knowledgeable. He didn't try to get me to pay for an expensive lock change - he was able to tell quickly that all that needed doing was to re-align the existing lock, and at my request he changed the door handles so that the opening/closing process was easier. He was also able to fix a window in the conservatory that had got stuck with minimum fuss. Chris knows his trade in expert manner, and the charge for his work was very reasonable. No hesitation in recommending him to others.
Customer in Hertfordshire Posted on 08/09/2023 , work completed 08/09/2023
Excellent Service
Customer Service
Quality
Value
Had two door lock cylinders replaced due to losing one set of keys. Have used Chris once before a couple of years ago and once again from contacting him and the locks being replaced was under 24 hours. Quick, Courteous, Clean, Friendly and giving advice on security locks, I could not fault them. I know that if I need them again all I have to do is pick up the phone and they will be here. Can't recommend them highly enough.
Customer in Hertfordshire Posted on 21/11/2023 , work completed 20/11/2023
Simply - Brilliant
Customer Service
Quality
Value
The job was scheduled for the next day and as stated, I received a call letting me know when they will come. The type of work, costs and options were explained before the job was done. The blocked cylinder was removed and a new one fitted. It all took around 15 min. Highly recommended.
Customer in Hertfordshire Posted on 07/12/2023 , work completed 07/12/2023
Replacing Locking System on UPVC Front Door
Customer Service
Quality
Value
I phoned at 13:10 and they managed to fit me in at 15:30 so that was ideal. Chris and his son did a great job replacing the locking system, explaining everything clearly and giving honest quotes along the way....so no surprises at the end. They were both very friendly yet professional and removed the mess at the end. I paid a fair price by debit card and they gave me spare keys which was great. I would highly recommend this company and would use them again.
Customer in Hertfordshire Posted on 09/08/2023 , work completed 09/08/2023
Very professional
Customer Service
Quality
Value
Changed two locks. Very quick to respond to enquiry and attended at agreed time. Work was very tidy and professional. I would highly recommend.
Customer in Luton Posted on 16/08/2023 , work completed 16/08/2023
Good job
Customer Service
Quality
Value
I found the Ad in a local magazine and checked the reviews online. Rang and could have had a visit the next day if necessary. Chris rang to confirm the time on the day and to advise me of labour costs and that there would be an additional charge for any parts. On arrival with his son, he inspected the faulty front door lock, said it shouldn’t need replacing fully. He fitted a new part, and the lock is as good as new.
Customer in Hertfordshire Posted on 18/08/2023 , work completed 16/08/2023
Great work at short notice in an emergency
Customer Service
Quality
Value
We needed multiple locks changing at short notice in an emergency, the locksmith worked after hours in a stressful environment. Thoroughly happy with the work and appreciative for the understanding and professionalism employed. Highly recommended.
Customer in Hertfordshire Posted on 14/04/2024 , work completed 27/03/2024
Great service
Customer Service
Quality
Value
Key snapped and got stuck in the lock. Called within 20 minutes and arrived within the hour. Fast, efficient service with helpful advice given.
Customer in Central Bedfordshire Posted on 18/08/2024 , work completed 18/08/2024
Great service, very reasonable cost
Customer Service
Quality
Value
I highly recommend Chris and his son, who replaced my street door lock. I called them around lunchtime when my old lock seized up, and they gave me an estimated ETA. Chris then called me when he was 5 minutes away, and when he arrived he quickly assessed the problem. The work was done professionally and with the minimum of fuss, and the cost was very reasonable. All in all, a great service.
Customer in Hertfordshire Posted on 06/02/2024 , work completed 06/02/2024
Mortice Lock Install
Customer Service
Quality
Value
I can highly recommend this company. very easy and professional to deal with, did a great job installing the lock and left the place clean and tidy. Would definitely recommend
Customer in Hertfordshire Posted on 20/02/2025 , work completed 20/02/2025
Fast response when locked out the house
Customer Service
Quality
Value
Excellent service Fast response when the lock on my front door broke and I was unable to get in with my children after the school run. Friendly and professional guys that worked quickly to get me back in the house. A great price for the work completed. I am very grateful to them
Customer in Hertfordshire Posted on 26/02/2025 , work completed 24/02/2025
Excellent work, very quick and reasonable
Customer Service
Quality
Value
I managed to snap a key in the lock of one of my exterior doors this morning at around 11 am, realised it was beyond my capabilities to repair it, so I rang "Lock around the Clock". Very professional and polite on the phone, they arrived at exactly 12.30pm and sorted the problem out in about 20 minutes flat, retrieving the key and dismantling and realigning the door and lock, which now works perfectly. It was a very reasonable price and I couldn't be happier. I would highly recommend this company.
Customer in Hertfordshire Posted on 27/02/2025 , work completed 27/02/2025
Friendly and fast - got me back into my flat!
Customer Service
Quality
Value
Being local, Chris was able to come at short notice - around half an hour. He was not only astoundingly quick on the job, he was also sensitively good-humoured about my unfortunate situation, in a way that put me at ease. His rates were also more reasonable than the larger company I'd found and called earlier on, who were not able to send anybody out, and would've taken up to 2 hours if they had. So, friendly, fast and didn't cost a fortune. All round appreciated. Thanks again Chris :)
Customer in Hertfordshire Posted on 08/03/2025 , work completed 25/02/2025
Lock on UPVC door jammed
Customer Service
Quality
Value
Prompt response, arrived on time, repaired lock and also took on another job on the spot, excellent work done, good price, highly recommended
Customer in Hertfordshire Posted on 04/04/2025 , work completed 04/04/2025
Excellent Service
Customer Service
Quality
Value
Have used Lock Around The Clock several times and each time have received outstanding service. Chris and his Assistant were very friendly, courteous and professional. On this occasion they changed the lock on my mothers front door in no time. I would definitely recommend Lock Around The Clock and will continue to use this company in the future.
Customer in Buckinghamshire Posted on 25/04/2025 , work completed 24/04/2025
Another excellent job
Customer Service
Quality
Value
We have used Lock Around The Clock several times now. Quick to answer your call, and to respond to the house. Friendly, professional. Clear to identify and explain the issue, offer alternate solutions if options. Work is top quality, quick and with minimal fuss, always clean up afterwards. Competitive pricing and they recognise the value of your return business. Highly recommend and will use again.
Customer in Hertfordshire Posted on 02/07/2025 , work completed 01/07/2025
REPAIRING A LOCK
Customer Service
Quality
Value
They arrived not long after being telephoned, and were most respectful and helpful. They performed the repair well, and I would most certainly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
Great work
Customer Service
Quality
Value
They came out to fit my new lock the same day I called. Quote was cheaper than others I received and they turned up on time and did a great job. Happy to recommend.
Customer in Hertfordshire Posted on 15/01/2025 , work completed 15/01/2025
Excellent service
Customer Service
Quality
Value
I never review services but these guys were brilliant! Turned up exactly on time ( gave me a call beforehand) explained exactly what they were going to do and gave me choices. Price was exactly as quoted and no hidden charges. Extremely polite. Would definitely use this company again.
Customer in Hertfordshire Posted on 11/02/2025 , work completed 11/02/2025
Back door lock
Customer Service
Quality
Value
Very pleased with the work carried, friendly and very efficient.repaired the lock on my back door and also my conservatory door.
Customer in Hertfordshire Posted on 14/02/2025 , work completed 14/02/2025
Fantastic
Customer Service
Quality
Value
Lock around the clock. Absolutely amazing. My mother needed a new lock on her back door. I called a company in Tring first of all that said they would have to take the back door off and we wouldn’t get it back till the weekend, rubbish. They didn’t even arrive in a proper van. So I then called Lock around the clock and I spoke to a lovely man called Chris. We arranged a time for him to come up and he arrived on time calling to say he had arrived. He came with a guy called George they took one look at it and changed the lock straight away. My mum's door didn’t shut properly and they sorted that out as well. I thought their pricing was excellent. Both Chris and George were very polite and professional. I would certainly use this company again and tell all my friends about them. They get 10 stars from me.
Customer in Buckinghamshire Posted on 19/02/2025 , work completed 18/02/2025
Very friendly and quick
Customer Service
Quality
Value
Called for a quote this afternoon to get a broken key out of my lock. They quoted a reasonable price and came 20 minutes later. They were friendly and efficient. Would definitely call again in a jam.
Customer in Hertfordshire Posted on 23/07/2025 , work completed 23/07/2025
Front Door
Customer Service
Quality
Value
My front door got stuck on 31/7/25 , I was recommended to Chris rang him straight away and he said he would be with me in the morning , which I was very pleased about . Arrived on time and repaired my door . Was so friendly and the price was very reasonable , I will definitely recommend him to anyone who needs a repair . Thank you
Customer in Hertfordshire Posted on 01/08/2025 , work completed 01/08/2025
Which? Local Review
Customer Service
Quality
Value
I called Chris following recommendations on this page and was not disappointed. He came when he said and gave me soind advice on increasing the security on my home with no sales pressure. He upgraded the lock on my front door thereand then. I will put his number in my mobile and sleep safer.
LooLiz Posted on 27/03/2013 , work completed 27/03/2013
Which? Local Review
Customer Service
Quality
Value
Chris came within the 2-3 hours he stated when contacted and fixed problems with our front and back doors quickly and efficiently. Would definitely use him again.
P_A_Smith Posted on 21/04/2013 , work completed 21/04/2013
Which? Local Review
Customer Service
Quality
Value
Fitted extra lock to patio doors. Supplied and fitted the lock at a very reasonable price within two hours. Have added his number to our mobile phone. We were also able to pay by credit card. Highly recommended.
mikeross Posted on 07/05/2013 , work completed 07/05/2013
Which? Local Review
Customer Service
Quality
Value
Our patio door was damaged during a break-in. Chris came promptly, and provided a sensible solution for securing the door, while we wait for a new one to be installed. Very reasonable price too.
Cyan Posted on 17/10/2013 , work completed 17/10/2013
Which? Local Review
Customer Service
Quality
Value
Chris turned up on time and couldn't have done a better job. There turned out to be more for him to do than we had organised with him, but he was happy to stay on and do the extra for us. Lovely chap too! Thanks very much.
petesat Posted on 21/09/2014 , work completed 21/09/2014
Which? Local Review
Customer Service
Quality
Value
Really good service from Chris who repaired a patio door. Great advice - put your locksmith's phone number in your mobile contacts. Never too late to be careful.
ianld Posted on 31/01/2013 , work completed 31/01/2013
My Review
Customer Service
Quality
Value
Mr Cavanagh fitted two door locks for us to our complete and utter satisfaction. Absolute expertise and efficiency.
Percy, Hertfordshire Posted on 21/04/2015 , work completed 21/04/2015
My Review
Customer Service
Quality
Value
Chris the Locksmith was very helpful & polite, and great prices
Tracey, Hertfordshire Posted on 22/05/2015 , work completed 22/05/2015
My Review
Customer Service
Quality
Value
Saturday evening my key broke in the lock of my front door, so I was shut out of my house. It was an emergency. I phoned Lock Around The Clock, who turned up within 20 mins, opened the door & replaced the lock and I was back in my home. Brilliant service & reasonable cost.
Barbara, Hertfordshire Posted on 16/05/2015 , work completed 16/05/2015
Prompt & professional
Customer Service
Quality
Value
Good service.
Tony, Hertfordshire Posted on 17/04/2015 , work completed 17/04/2015
My Review
Customer Service
Quality
Value
Excellent, friendly, prompt, punctual & reasonably priced.
Nick, Hertfordshire Posted on 24/04/2015 , work completed 24/04/2015
Prompt & professional
Customer Service
Quality
Value
Swift response to phone call. Explained what he was doing well & left all tidy.
Olive, Hertfordshire Posted on 25/04/2015 , work completed 25/04/2015
My Review
Customer Service
Quality
Value
Came out bank holiday, arrived 15 minutes from call out. Excellent service.
Which? Trusted Traders Consumer Posted on 21/04/2015 , work completed 21/04/2015
My Review
Customer Service
Quality
Value
Excellent service
Phyl, Hertfordshire Posted on 03/12/2015 , work completed 03/12/2015
Prompt and professional excellent
Customer Service
Quality
Value
Faulty lock. Repaired within minutes of contacting Chris. Locksmith Chris is courteous, professional, friendly and clearly explained what he was going to do and did. Efficient, clean, polite and respectful. Very very impressed.
Edward M, Hertfordshire Posted on 11/01/2016 , work completed 11/01/2016
Patio Door Repair
Customer Service
Quality
Value
I called 'Lock Around the Clock' yesterday. I requested a call to assess what needed to be done to repair my patio door. The workman called promptly today and was efficient and managed to repair the problem rather than overcharge me. Very happy!
Alison, Hertfordshire Posted on 14/01/2016 , work completed 14/01/2016
Superb
Customer Service
Quality
Value
I was very worried about my handle on my front door. I found the phone no in my local news book. I was very pleased when the gentlemen we would be approx. 2hrs. Very nice, he said his name was Chris. I was very pleased as an OAP to have such good service.
Patricia, Hertfordshire Posted on 16/01/2016 , work completed 16/01/2016
Fast & efficient
Customer Service
Quality
Value
Lock Around The Clock have proved to be on both occasions, reliable, fast, efficient and reasonable cost.
Which? Trusted Traders Consumer Posted on 18/01/2016 , work completed 18/01/2016
Professional job
Customer Service
Quality
Value
Professional, neat and tidy job. Arrived on time, carried out the work specified and at the cost quoted. No problems, would certainly feel happy to use him again and recommend him to friends, family - everyone
Paul, Hertfordshire Posted on 11/02/2016 , work completed 11/02/2016
Prompt & efficient
Customer Service
Quality
Value
Arrived when he said he would. Kept me informed of options and possible costs. Work done quickly and efficiently.
Stephen, Hertfordshire Posted on 01/02/2016 , work completed 01/02/2016
Fantastic job, prompt, on time, friendly
Customer Service
Quality
Value
Chris was fantastic, came at short notice, did a brilliant job. Fast & always on time.
Which? Trusted Traders Consumer Posted on 28/10/2015 , work completed 28/10/2015
My Review
Customer Service
Quality
Value
Excellent
Anne, Hertfordshire Posted on 19/11/2015 , work completed 19/11/2015
Prompt, professional, courteous.
Customer Service
Quality
Value
Chris Cavanah arrived within an hour, did a very good job, very reasonably priced.
Winifred, Hertfordshire Posted on 12/11/2015 , work completed 12/11/2015
Excellent
Customer Service
Quality
Value
Amazingly good. Came within the hour to fix jammed lock - replaced. Took 10 mins. Friendly and professional at very reasonable cost.
Anne, Hertfordshire Posted on 24/09/2015 , work completed 24/09/2015
Very efficient service
Customer Service
Quality
Value
Fast response. Efficient. Polite. Would recommend.
Which? Trusted Traders Consumer Posted on 18/09/2015 , work completed 18/09/2015
My Review
Customer Service
Quality
Value
Very good job
Vernon, Hertfordshire Posted on 26/10/2015 , work completed 26/10/2015
Locksmith
Customer Service
Quality
Value
Chris came promptly, was effective in sorting out a locked door & kept costs down. He provided a good service & was knowledgeable about the requirements. I would use again.
Anne, Hertfordshire Posted on 28/10/2015 , work completed 28/10/2015
First class
Customer Service
Quality
Value
Called Chris who responded straight away, gave a good quote. Arrived as agreed, completed the job in a timely manner. Even charged less than the original quote.
Which? Trusted Traders Consumer Posted on 07/12/2015 , work completed 07/12/2015
Excellent
Customer Service
Quality
Value
A very fast and efficient service.
Rodney, Hertfordshire Posted on 28/11/2015 , work completed 28/11/2015
Brilliant prompt efficient
Customer Service
Quality
Value
First class as always.
Eamonn, Hertfordshire Posted on 12/05/2016 , work completed 12/05/2016
Good job well done
Customer Service
Quality
Value
The contractors did a very good job, customer service was great & arrived on time.
Which? Trusted Traders Consumer Posted on 19/07/2016 , work completed 19/07/2016
My Review
Customer Service
Quality
Value
Excellent job
Michael, Hertfordshire Posted on 18/07/2016 , work completed 18/07/2016
Quick to attend, great work.
Customer Service
Quality
Value
Really quick to attend and did a fantastic job. Professional and great value. Will use again. Thanks.
James, Hertfordshire Posted on 05/06/2016 , work completed 05/06/2016
Highly recommended.
Customer Service
Quality
Value
Prompt and efficient service.
Charlie, Hertfordshire Posted on 16/05/2016 , work completed 16/05/2016
Prompt workmanlike service
Customer Service
Quality
Value
I expected to pay for a new lock but he said changing the lock cylinder was all that was necessary. Additional keys were cut on the spot at a very competitive price. He was also able to fit & supply a key safe which I had enquired about. A no fuss service.
Muriel, Hertfordshire Posted on 17/03/2016 , work completed 17/03/2016
Perfect
Customer Service
Quality
Value
Very fast response, arrived within 20 minutes, completed the work quickly and properly. Cleaned up the little mess he made. Very reasonable price and the option to pay by debit card. Brilliant service.
Stephen, Hertfordshire Posted on 20/02/2016 , work completed 20/02/2016
Prompt & efficient
Customer Service
Quality
Value
I rang the worker from Croxley News Magazine: he said he would ring me in 20 minutes which he did. Explained problem 'We'll be with you in 20 minutes.' which he was. Lock had broken key in it, so fitted a new lock. Job done in 30 mins.
Y, Hertfordshire Posted on 24/05/2016 , work completed 24/05/2016
Excellent service - highly recommended
Customer Service
Quality
Value
I left a message the previous evening requesting a call back. Chris rang within 15 minutes and agreed to come round the following morning. As promised he rang to say he was on his way. Chris offered some valuable security advice, replaced one lock and a cylinder and repaired a pair of door handles. He was efficient, courteous and considerate. Would definitely use again.
Which? Trusted Traders Consumer Posted on 26/05/2016 , work completed 26/05/2016
Professional service
Customer Service
Quality
Value
friendly, efficient and considerate service. I was very pleased with this traders workmanship.
Elaine, Hertfordshire Posted on 15/07/2016 , work completed 15/07/2016
Brilliant job
Customer Service
Quality
Value
Trader arrived quickly and did an excellent job, changing lock on front door. He finished in quick time. Very pleased and would recommend.
Antonio, Middlesex Posted on 06/07/2016 , work completed 06/07/2016
First class
Customer Service
Quality
Value
Excellent service, brilliant.
Happy Customer Posted on 08/12/2016 , work completed 08/12/2016
Very good job
Customer Service
Quality
Value
Very good job
Corneliuo, Hertfordshire Posted on 08/12/2016 , work completed 08/12/2016
Prompt.
Customer Service
Quality
Value
A non-working padlock was corrected. Highly recommended, as the service was prompt and reliable. No complaints!
Robin, Hertfordshire Posted on 04/11/2016 , work completed 04/11/2016
Quick, efficient and reasonably priced
Customer Service
Quality
Value
Very happy with the work that's been done.
Peter, Hertfordshire Posted on 27/10/2016 , work completed 27/10/2016
Prompt & professional
Customer Service
Quality
Value
Provided knowledgeable and helpful advice, arrived within half hour of the call and did an excellent job
Angela, Hertfordshire Posted on 10/10/2016 , work completed 10/10/2016
Pleasant and courteous
Customer Service
Quality
Value
We telephoned at 9am and he arrived at 12.30 as promised. He fitted 2 new locks expertly and was pleasant and courteous throughout. We would recommend him.
Kenneth, Hertfordshire Posted on 07/11/2016 , work completed 07/11/2016
Great job
Customer Service
Quality
Value
Very good job was completed very quickly and was even given a guarantee for the part that was fixed, Chris was very nice and price wasn't too much either. Overall very good experience.
Emma, Hertfordshire Posted on 09/11/2016 , work completed 09/11/2016
Excellent service
Customer Service
Quality
Value
Front door lock replaced quickly. Efficiently and friendly guy. Great value for money. Highly recommended.
Which? Trusted Traders Consumer Posted on 16/11/2016 , work completed 16/11/2016
Excellent
Customer Service
Quality
Value
Chris arrived when he had agreed. Got on with job and completed satisfactorily. Gave options and advice, friendly and would use again if necessary.
Barbara, Hertfordshire Posted on 02/03/2017 , work completed 02/03/2017
Very good job
Customer Service
Quality
Value
Arrived on time. Polite and friendly and I would be happy to use them again.
Mary, Hertfordshire Posted on 02/03/2017 , work completed 02/03/2017
Brilliant job
Customer Service
Quality
Value
Prompt arrival. Worked hard at a difficult & stiff PVC door. The securing screws were very long and stiff.
David, Hertfordshire Posted on 29/03/2017 , work completed 29/03/2017
Very good
Customer Service
Quality
Value
I rang at 4.15 and he was here by 4.40 and did a very good job and was clean & tidy.
Eileen, Hertfordshire Posted on 31/03/2017 , work completed 31/03/2017
Brilliant job, prompt & professional
Customer Service
Quality
Value
We contacted the locksmiths hoping they could open our home safe for which we had lost the key moving. He came promptly, opened our safe in 10 minutes and we were overjoyed as our passports were stored inside. We would definitely recommend him to anyone. He gave us a discount as well.
Margaret, Hertfordshire Posted on 28/03/2017 , work completed 28/03/2017
Professional and friendly
Customer Service
Quality
Value
Chris came with his apprentice, told me exactly what the problem was and fixed it for me very quickly and no mess! Very professional. Happy to recommend.
Janet, Bedfordshire Posted on 30/03/2017 , work completed 30/03/2017
Lifesaver on a Sunday
Customer Service
Quality
Value
We found that we could not lock the door on the way out to see friends on a Sunday. Chris was with us in about 30 minutes, changed our barrel and gave us 3 keys all for around £100. The whole repair took less than 30 minutes. He was friendly, efficient and reasonably priced. Highly recommended.
Jennifer Friedman Posted on 25/03/2017 , work completed 25/03/2017
Excellent service
Customer Service
Quality
Value
The lock was replaced quickly, efficiently and effectively. A most professional service. I would thoroughly recommend Lock Around The Clock.
Which? Trusted Traders Consumer Posted on 13/03/2017 , work completed 13/03/2017
Prompt and professional
Customer Service
Quality
Value
Visit was an emergency as only door to my house had jammed lock. Very professional and friendly service. Problem all resolved within around 45 mins. Would recommend.
Andrew, Hertfordshire Posted on 21/03/2017 , work completed 21/03/2017
Well done
Customer Service
Quality
Value
Internal door lock was replaced. Highly recommended. A fast and efficient service - most impressed. Will certainly employ Chris again.
Robin, Hertfordshire Posted on 15/03/2017 , work completed 15/03/2017
Excellent job
Customer Service
Quality
Value
Excellent, reliable service
Which? Trusted Traders Consumer Posted on 07/08/2017 , work completed 07/08/2017
My review
Customer Service
Quality
Value
Prompt and professional.
Which? Trusted Traders Consumer Posted on 21/06/2017 , work completed 21/06/2017
Prompt, efficient, friendly, tidy
Customer Service
Quality
Value
Impressed with availability i.e. next day. Bang on time. Work completed within the hour. All good. Would recommend.
Graham, Hertfordshire Posted on 31/05/2017 , work completed 31/05/2017
Prompt & efficient
Customer Service
Quality
Value
Got number via local free magazine. Turned up on time and dealt with the jobs efficiently.
Martyn, Hertfordshire Posted on 19/07/2017 , work completed 19/07/2017
excellent repair-complex job
Customer Service
Quality
Value
First class repair to multipoint lock system on the timber front door. Replaced main clean box & handle systems, modified door. All now works perfectly. Came same mechanic I called, very helpful, price is good, tidy job. Excellent all round.
Ian, Hertfordshire Posted on 20/06/2017 , work completed 20/06/2017
Broken Handle/ door not locking
Customer Service
Quality
Value
Handle on my UPVC door wasnt locking. Call out Chris who came within the hour. He explained to us our options and we decided with no pressure at all to chnage the whole lock. He cleaned, serviced, realigned our door and installed the new lock. Fantastic now cant believe how much easier it is. Such a nice man. Really tidy and completed work really well. We are looking to get him back to service other locks we have.
Williams Posted on 08/09/2014 , work completed 08/09/2014
Really great service!
Customer Service
Quality
Value
Clear explanation of options available and price estimate. Chris arrived promptly and informed me that he was on the way beforehand. Work was quickly and expertly completed. 10% loyalty discount, which I hadn't expected. Chris would be my first call if I needed a locksmith again. Have recommended his company to friends and neighbours.
CMR402306626 Posted on 28/10/2014 , work completed 28/10/2014
There is no superlative enough to cover
Customer Service
Quality
Value
Chris has been here before to get us out of the mire, i.e. helped us to enter our abode - legally! He's a cracker, better not overdo it! If we're ever stuck again, he's the one BRAVO! He is definitely to be trusted.
Robert, Hertfordshire Posted on 07/12/2014 , work completed 07/12/2014
Prompt & professional.
Customer Service
Quality
Value
Our main door lock was not working. We called the company and Chris responded swiftly. The workmanship was excellent and pricing was reasonable. I have no hesitation in recommending the company.
Anand, Hertfordshire Posted on 05/12/2014 , work completed 05/12/2014
Brilliant job
Customer Service
Quality
Value
Very friendly and professional, on time and very good workmanship. Would definitely use them again.
L, Hertfordshire Posted on 12/12/2014 , work completed 12/12/2014
Prompt and professional
Customer Service
Quality
Value
He did a great job, replaced my faulty front door lock and cut new keys. He was helpful and efficient, did the work quickly and completed when he said he would.
Christine, Middlesex Posted on 15/10/2014 , work completed 15/10/2014
Prompt & professional
Customer Service
Quality
Value
Contacted trader to put new lock on double glazed door, gave us some very good advice, put in a much better lock & all work carried out very efficiently & no mess.
Vivien, Hertfordshire Posted on 05/11/2015 , work completed 05/11/2015
prompt, professional
Customer Service
Quality
Value
Excellent service and workmanship. Prompt and helpful. Would recommend.
Andrew, Hertfordshire Posted on 20/02/2015 , work completed 20/02/2015
Good job
Customer Service
Quality
Value
Rang Lock Around The Clock to get new lock fitted on door. He quoted me a price and stated a time when he would turn up. He turned up on time, replaced and fitted a new lock, done to good standard. Price he quoted was the price I paid over the phone.
Nigel, Hertfordshire Posted on 11/02/2015 , work completed 11/02/2015
Saved 2000 pounds.
Customer Service
Quality
Value
My insurance company sent me a locksmith, he could not fix the problem with my front door, saying the lock is no longer made & I would - possibly - need a new front door -
Lionel, Hertfordshire Posted on 08/12/2014 , work completed 08/12/2014
My Review
Customer Service
Quality
Value
Excellent
Brian, Hertfordshire Posted on 20/09/2014 , work completed 20/09/2014
Prompt & professional
Customer Service
Quality
Value
Very impressed with quick response, timing accurate, very pleasant & professional person.
Lyn, Hertfordshire Posted on 21/09/2014 , work completed 21/09/2014
My Review
Customer Service
Quality
Value
Excellent work, very pleasant workman.
Dorothy, Hertfordshire Posted on 25/03/2015 , work completed 25/03/2015
Fantastic job, prompt & professional
Customer Service
Quality
Value
Arrived within 1 hour when he said he would. Couldn't be more helpful. Very professional. No damage to door, got back inside house very quickly.
Diane, Hertfordshire Posted on 11/12/2014 , work completed 11/12/2014
Prompt & great service
Customer Service
Quality
Value
Highly recommend to others.
Dora, Buckinghamshire Posted on 30/03/2015 , work completed 30/03/2015
Great job on the spot professional
Customer Service
Quality
Value
I was replacing a lock on my front door, needed some help to complete. Chris draw up in our car park to attend to another flat. I popped out & spoke to him, he came straight over to check the job & was able to complete it for me straight away before attending to other customer. "What Service"- who could ask for better.
Jane, Hertfordshire Posted on 03/10/2014 , work completed 03/10/2014
First Rate
Customer Service
Quality
Value
Chris checked the mechanism on our church door. He arrived exactly on time, knew exactly what he was doing and was delightful to deal with.
David, Hertfordshire Posted on 17/11/2014 , work completed 17/11/2014
Prompt and professional
Customer Service
Quality
Value
Chris was very efficient and had the lock sorted out in a matter of minutes. Would recommend him
Pauline, Hertfordshire Posted on 20/10/2014 , work completed 20/10/2014
Swift and professional
Customer Service
Quality
Value
Chris came within the hour, called ahead to let me know he was coming, quoted me his price upfront. He knew exactly what to do and got right to it. Within a short time I had a well-functioning lock again. Very professional and a pleasure to do business with.
Ully, Hertfordshire Posted on 12/08/2014 , work completed 12/08/2014
Brilliant, excellent service
Customer Service
Quality
Value
Front door lock replaced
Karen, Bedfordshire Posted on 01/10/2014 , work completed 01/10/2014
Excellent service
Customer Service
Quality
Value
Confirmation phone call of arrival, job well done & no extra cost to quote given. Have already recommended Chris & another job carried out satisfactorily
Joan, Hertfordshire Posted on 05/11/2014 , work completed 05/11/2014
Brilliant job
Customer Service
Quality
Value
1) On time 2) Job completed within 45 min 3) Very pleasant manner.
Brian, Middlesex Posted on 27/05/2015 , work completed 27/05/2015
My Review
Customer Service
Quality
Value
Very good job. Prompt and down to Earth workman.
Rose, Hertfordshire Posted on 23/05/2015 , work completed 23/05/2015
Excellent workmanship
Customer Service
Quality
Value
Excellent service, arrived on time and very polite. Also straightened out the door where someone tried to force the door open.
Raymond, Buckinghamshire Posted on 28/05/2015 , work completed 28/05/2015
Excellent locksmith
Customer Service
Quality
Value
Very friendly and helpful on the phone, prompt arrival and well house-trained! They recommended a replacement and fitted it quickly and professionally, the cost was reasonable, excellent value. Thankyou!
Jonathan, Hertfordshire Posted on 27/06/2015 , work completed 27/06/2015
My Review
Customer Service
Quality
Value
Excellent
Ann, Hertfordshire Posted on 23/06/2015 , work completed 23/06/2015
First class job
Customer Service
Quality
Value
Chris arrived on time, repaired the patio door lock and left no mess. Top job.
Mark, Hertfordshire Posted on 19/02/2015 , work completed 19/02/2015
My Review
Customer Service
Quality
Value
Excellent quick response
Martin, Bedfordshire Posted on 13/07/2015 , work completed 13/07/2015
My Review
Customer Service
Quality
Value
Very responsive & on time, fast service. Friendly & professional.
Which? Trusted Traders Consumer Posted on 09/09/2015 , work completed 09/09/2015
Brilliant, professional & prompt
Customer Service
Quality
Value
Was very happy with the work carried out and Chris was a very nice man.
Mimi, Hertfordshire Posted on 15/09/2015 , work completed 15/09/2015
Prompt and professional
Customer Service
Quality
Value
Job well done & helpful.
S, Hertfordshire Posted on 20/07/2015 , work completed 20/07/2015
Professional and friendly
Customer Service
Quality
Value
This was my fist time using Lock Around The Clock and I am a very satisfied customer. It was not requested as an urgent job, but Chris came round the next day and fitted a new lock. He was highly professional and friendly. Will use again!
Sally, Hertfordshire Posted on 28/08/2015 , work completed 28/08/2015
Excellent job
Customer Service
Quality
Value
Needed urgent action to rectify a fault & received prompt same day solution. Would certainly use again.
Anthony, Hertfordshire Posted on 26/08/2015 , work completed 26/08/2015
Reliable locksmith
Customer Service
Quality
Value
Adjusted 2 PVC doors (barrel tightened and doors adjusted). No need for costly new lock. Professional, quick and clean worker.
Anna, Hertfordshire Posted on 28/09/2015 , work completed 28/09/2015
Quick polite efficient
Customer Service
Quality
Value
I called, visit made within 20 mins. Job done quickly, very pleasant trader would recommend them. Gave 10% discount too!
Pamela, Hertfordshire Posted on 08/03/2016 , work completed 08/03/2016
Came in 25 mins - brilliant.
Customer Service
Quality
Value
Had a problem with a front door Yale lock - 2 kids and couldn't get in the house. Arrived in 25mins and fixed lock without any fuss. Would definitely use again.
Elizabeth, Hertfordshire Posted on 08/04/2016 , work completed 08/04/2016
Top service
Customer Service
Quality
Value
Very prompt, professional & courteous service. We were very pleased with the work carried out.
Benjamin, Hertfordshire Posted on 28/03/2016 , work completed 28/03/2016
Prompt and professional
Customer Service
Quality
Value
Highly recommended. Wasn't ripped off and will certainly use them again.
Mark, Hertfordshire Posted on 04/04/2016 , work completed 04/04/2016
Efficient, fantastic job
Customer Service
Quality
Value
Fast, efficient tradesmen, contact to advise on way - dealing with elderly relative - he was polite, friendly & extremely patient. Big thanks to him!!
Lucy, Berkshire Posted on 08/08/2016 , work completed 08/08/2016
Prompt & professional
Customer Service
Quality
Value
A job well done at a good price. Would recommend.
John, Hertfordshire Posted on 07/10/2016 , work completed 07/10/2016
Superb Service
Customer Service
Quality
Value
Very impressed with the fast efficient service & a really keen price.
Happy Customer Posted on 01/09/2016 , work completed 01/09/2016
My Review
Customer Service
Quality
Value
Quick and efficient
Margaret, Hertfordshire Posted on 14/09/2016 , work completed 14/09/2016
Prompt and professional
Customer Service
Quality
Value
Prompt service, friendly and good value.
Which? Trusted Traders Consumer Posted on 27/01/2017 , work completed 27/01/2017
Friendly & reliable
Customer Service
Quality
Value
Excellent service, fast & reliable, expertly done & exceptionally professional. Will definitely use again. Highly recommendable.
Jennifer, Hertfordshire Posted on 27/01/2017 , work completed 27/01/2017
My review
Customer Service
Quality
Value
Highly recommended. Most impressed.
Brian, Middlesex Posted on 03/02/2017 , work completed 03/02/2017
Prompt and professional
Customer Service
Quality
Value
Used him twice. Very professional and courteous. Happy with the work and happy to call him again, also recommend to anyone with out any hesitation.
Samuel, Hertfordshire Posted on 16/11/2016 , work completed 16/11/2016
Prompt and professional
Customer Service
Quality
Value
Chris responded to our call within 24 hours. He completed his work very swiftly and gave us advice on the new lock required. We were very impressed with the service given.
Hazel, Hertfordshire Posted on 11/12/2016 , work completed 11/12/2016
Professional
Customer Service
Quality
Value
Experienced and courteous.
Frank, Buckinghamshire Posted on 20/12/2016 , work completed 20/12/2016
Prompt and professional.
Customer Service
Quality
Value
I was having difficulty in unlocking and opening my front door. Chris assessed the problem that the lock was catching on the panel on the door frame. He adjusted and repaired the panel and now the door locks and unlocks easily. I was very pleased with the work Chris carried out. I will certainly call upon his services when needed.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Great job
Customer Service
Quality
Value
Very prompt, arrived within an hour to repair our stuck door. Great service! Would definitely recommend.
Mark, Hertfordshire Posted on 30/12/2016 , work completed 30/12/2016
Great job
Customer Service
Quality
Value
Really helpful, friendly and prompt to the address. Would recommend.
Luke, Buckinghamshire Posted on 04/04/2017 , work completed 04/04/2017
Prompt and professional
Customer Service
Quality
Value
A really prompt and efficient service. Would recommend highly to family and friends.
Janice, Hertfordshire Posted on 25/04/2017 , work completed 25/04/2017
Prompt and professional
Customer Service
Quality
Value
Excellent service. Thoroughly recommended.
Nick, Hertfordshire Posted on 03/05/2017 , work completed 03/05/2017
Five star service
Customer Service
Quality
Value
Hugely impressed. Personable, efficiency, reasonably priced. Reassured our young lad who was locked in his room at all times.
Lee, Hertfordshire Posted on 29/05/2017 , work completed 29/05/2017
Very prompt
Customer Service
Quality
Value
Would most definitely recommend. Arrived early to fix a broken window handle, replaced quickly at agreed price.
Jay, Hertfordshire Posted on 06/02/2017 , work completed 06/02/2017
Excellent job
Customer Service
Quality
Value
They arrived promptly after my call and did a fantastic job on my broken door handle.
Carrie, Bedfordshire Posted on 12/05/2017 , work completed 12/05/2017
Prompt & professional
Customer Service
Quality
Value
They were very prompt, pleasant & polite, very tidy & a very good job was done by them. Very pleased indeed would recommend them.
Ann, Hertfordshire Posted on 25/05/2017 , work completed 25/05/2017
Prompt & professional
Customer Service
Quality
Value
We rang for help one evening, worker completed by midday next day.
Which? Trusted Traders Consumer Posted on 25/05/2017 , work completed 25/05/2017
Prompt & professional
Customer Service
Quality
Value
Fast efficient service.
Julie, Hertfordshire Posted on 22/05/2017 , work completed 22/05/2017
Couldn't be more pleased.
Customer Service
Quality
Value
Excellent job. Quick response. Managed to repair my broken lock, even though I was willing to replace it I would recommend to my family and friends.
Penny, Hertfordshire Posted on 22/05/2017 , work completed 22/05/2017
Great job Chris
Customer Service
Quality
Value
Arrived promptly. Provided good, honest advice. Lock changed quickly and efficiently. Will certainly use again.
Nick, Hertfordshire Posted on 12/09/2017 , work completed 12/09/2017
Excellent friendly service
Customer Service
Quality
Value
I did a silly thing and locked myself out. I rang a few but they all sounded grumpy, I rang them, they answered straight away, was very friendly and they came out within the hour. Very professional, very friendly, great price charged, I would definitely recommend this company to everyone! If you need a locksmith call these guys!
Lisa, Hertfordshire Posted on 09/10/2017 , work completed 09/10/2017
Saved my life.
Customer Service
Quality
Value
Got locked out of my house. Company that installed locks would not come out until the next day. This guy came and let me back into my house.
Laura, Bedfordshire Posted on 25/09/2017 , work completed 25/09/2017
Good job, well done.
Customer Service
Quality
Value
Arrived within half an hour of my call. Replaced faulty lock on front door. Would recommend.
Maureen Stanley Posted on 12/10/2017 , work completed 12/10/2017
Excellent service
Customer Service
Quality
Value
We needed to use our side door as prime entrance during building work. The lock was inoperative from outside. Chris responded to my call within the house and quoted reasonably. He turned up on time and fixed the issue speedily and tidily. As a previous user he allowed a 10% discount.
Michael, Hertfordshire Posted on 13/11/2017 , work completed 13/11/2017
Very Professional
Customer Service
Quality
Value
Very professional in every aspect.
Hiroyuki, Leicestershire Posted on 28/07/2017 , work completed 28/07/2017
Excellent Work
Customer Service
Quality
Value
Arrived promptly when contacted out of hours. Fitted new locking mechanism and door handles. Excellent work, would highly recommend.
Debbie, Hertfordshire Posted on 09/10/2017 , work completed 09/10/2017
Excellent
Customer Service
Quality
Value
Kept app. Phoned to advise before arriving. Neat, clean work and advice good.
David, Buckinghamshire Posted on 08/09/2017 , work completed 08/09/2017
Prompt and Professional
Customer Service
Quality
Value
Adjusted door lock, pleased with service.
Eileen, Hertfordshire Posted on 31/10/2017 , work completed 31/10/2017
Excellent locksmith
Customer Service
Quality
Value
Lock Around The Clock provided an excellent service. Arriving on time, they were polite, friendly and did a perfect job. Highly recommended.
Andrena, Bedfordshire Posted on 16/01/2018 , work completed 16/01/2018
Very Friendly, Very Professional
Customer Service
Quality
Value
Returned my call within 2 hours. Attended the next day. Fitted high security lock to new UPVC front door. Very friendly, very professional. Would strongly recommend and definitely use again.
Michele, Hertfordshire Posted on 14/02/2018 , work completed 14/02/2018
My review
Customer Service
Quality
Value
We arranged appointment with locksmith. He arrived on time. Before starting he told what the cost would be. He did the work, we paid him shook hands, we would use him again.
John, Hertfordshire Posted on 03/01/2018 , work completed 03/01/2018
Job well done
Customer Service
Quality
Value
He arrived when agreed, kept me informed when he was 1 hour away. Fixed the bathroom lock symptom and cause, replaced cylinder and made 3 copy keys. Answered my questions. Recommend with no reservation.
Ridgely, Hertfordshire Posted on 28/12/2017 , work completed 28/12/2017
Good job, prompt
Customer Service
Quality
Value
I had trouble opening and locking my front door - now opens and shuts perfectly. They were with me within an hour of my phone call to them.
Susan, Hertfordshire Posted on 01/03/2018 , work completed 01/03/2018
Brilliant job
Customer Service
Quality
Value
We had a key stuck in front door and could not remove it. Chris from Lock Around The Clock arrived and installed a new lock and the old one had to be drilled out. Very polite gentleman, very professional and tidy. Reasonable price.
Christine, Hertfordshire Posted on 03/03/2018 , work completed 03/03/2018
Very thorough
Customer Service
Quality
Value
Came out to me the same day as requested. Brilliant job and lot of information given about improving safety.
Which? Trusted Traders Consumer Posted on 25/04/2018 , work completed 25/04/2018
Excellent job
Customer Service
Quality
Value
Prompt, punctual, tidy & polite.
Vanessa, Hertfordshire Posted on 29/03/2018 , work completed 29/03/2018
Great job
Customer Service
Quality
Value
They arrived when they said they would. Did a great job at a reasonable price.
Pamela, Hertfordshire Posted on 21/05/2018 , work completed 21/05/2018
Excellent job
Customer Service
Quality
Value
Efficient, reliable and reasonably priced. Didn't do anything more than was needed. Honest and informative. Second time I've used this trades person. Would recommend.
C, Bedfordshire Posted on 19/06/2018 , work completed 19/06/2018
My review
Customer Service
Quality
Value
Prompt & professional.
Patrick, Hertfordshire Posted on 14/05/2018 , work completed 14/05/2018
Brilliant job, very pleased with finished job
Customer Service
Quality
Value
The locksmith allowed me to gain access to my forced locked front door and changed gearbar and replaced lock with high security lock.
Peter, Hertfordshire Posted on 20/08/2018 , work completed 20/08/2018
Prompt & professional
Customer Service
Quality
Value
Chris was very pleasant & came up with excellent ideas to solve our problem.
Vanessa, Buckinghamshire Posted on 27/07/2018 , work completed 27/07/2018
Professional service
Customer Service
Quality
Value
Front door lock was not shutting. Door kept opening. Chris was very positive & polite and knew what he was doing. Left everything tidy.
Lynne, Hertfordshire Posted on 29/07/2018 , work completed 29/07/2018
Excellent service.
Customer Service
Quality
Value
Excellent service 100% recommendation garage defender (extra security) installed on garage door.
Carol, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Very efficient & polite
Customer Service
Quality
Value
Excellent service: From my first call to completion of the job, Chris was completely professional at all times. Would not hesitate to recommend.
Kirsty, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Excellent service
Customer Service
Quality
Value
Prompt and efficient.
Barbara, Hertfordshire Posted on 13/07/2018 , work completed 13/07/2018
Great job
Customer Service
Quality
Value
Lock on exterior house door failed. Mr Cavanah was with me within the hour. Gave quote before work. Work was quick and very efficient. Good, natural and friendly. Great job.
Michael, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
Recommended locksmith
Customer Service
Quality
Value
Chris replaced the lock on my front door, fitted a Chubb Lock on an internal door & repaired my back door that did not lock. He was punctual, professional & friendly. I would call him again for any jobs in the future.
Kate, Hertfordshire Posted on 03/07/2018 , work completed 03/07/2018
Excellent, prompt repair
Customer Service
Quality
Value
Chris provided an excellent and prompt service to repair my PVC-U patio doors. He repaired the lock and the doors are now working perfectly. Would highly recommend 'Lock Around The Clock'.
John, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Brilliant job
Customer Service
Quality
Value
Very pleasant and efficient.
Ann, Hertfordshire Posted on 13/06/2018 , work completed 13/06/2018
Prompt, professional & did the job.
Customer Service
Quality
Value
Chris was friendly, prompt, professional and courteous. Great job.
S, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Excellent service.
Customer Service
Quality
Value
We have used this company before. Very good service so no hesitation in calling them again. Called in the morning, job done in the afternoon.
David, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Window Lock Repair
Customer Service
Quality
Value
Highly recommended fast efficient service. Great value for money. Very friendly and would definitely use again and recommend to others.
Customer in Hertfordshire Posted on 15/03/2019 , work completed 15/03/2019
Same day service
Customer Service
Quality
Value
Same morning service to repair my front door lock, very efficiently dealt with. I highly recommend this company.
Malcolm, Hemel Hempstead Posted on 05/08/2019 , work completed 05/08/2019
Excellent service
Customer Service
Quality
Value
After locking ourselves out, we were very impressed that Chris was able to attend our property within an hour. Once he was here, he carried out the work very quickly and we were soon back in our house! The price was very reasonable. I would highly recommend Lock around the Clock.
Customer in Hertfordshire Posted on 26/07/2019 , work completed 18/07/2019
Well done
Customer Service
Quality
Value
Came at short notice to deal with a broken door handle, on a Saturday. Helpful, polite, tidy. Job well done.
Deborah, Hertfordshire Posted on 28/09/2019 , work completed 28/09/2019
Friendly, speedy and efficient
Customer Service
Quality
Value
Door would not lock from inside or outside. We thought a new lock would be needed but were told immediately that this would not be necessary. The lock merely needed realignment and this was a far more economical solution. Work carried out quickly and efficiently.
John, Hertfordshire Posted on 16/09/2019 , work completed 16/09/2019
Prompt and professional.
Customer Service
Quality
Value
The locksmiths were here within 10 minutes. They were pleasant and efficient and managed to disengage the Yale lock within 10 minutes. I would not use anyone else!
Maryke, Hertfordshire Posted on 23/01/2020 , work completed 23/01/2020
Quick response
Customer Service
Quality
Value
Delighted with quick response to call out. Employee was prompt and professional, polite and courteous. Very pleased with job he did. Happy to recommend workman.
Ronald, Middlesex Posted on 04/05/2020 , work completed 13/04/2020
Very efficient
Customer Service
Quality
Value
Very efficient.
Jean, Hertfordshire Posted on 23/02/2020 , work completed 23/02/2020
Fantastic locksmith - fast, efficient, reliable, friendly
Customer Service
Quality
Value
THE BEST OF THE BUNCH! These guys were just great - a real family business that were friendly, professional, efficient and their workmanship was top notch - they installed a garage lock and new front door locks when we moved in and we couldn't be happier. No call out charge either and they stayed a bit longer and didn't charge! Even managed to cut us some spare keys on the spot. Would recommend to anyone!
Customer in Buckinghamshire Posted on 07/11/2020 , work completed 03/11/2020
Replacement Locks
No-one has time to wait and so arrival 25 minutes from the first call is pretty fast right? The broken lock was removed and replaced within no time, this is not the first time we have used Lock Around The Clock nor will it be the last. excellent service and very fair pricing.
Customer in Hertfordshire Posted on 14/09/2020 (Reviewer did not use service)
Great service
Customer Service
Quality
Value
Chris arrived in minutes and broke me free frighteningly easily. Next time I'm locked in, it won't be so easy. My door is now insurance rated and much more secure. I was informed of my options (and the associated costs) at all times without being pressured. The hall was left tidy, and I even got a free drill bit.
Customer in Hertfordshire Posted on 29/09/2020 , work completed 29/09/2020
Prompt and professional.
Customer Service
Quality
Value
He called next day after contact. Punctual and efficient. Very good job.
Which? Trusted Traders Consumer Posted on 13/11/2018 , work completed 13/11/2018
Rapid response.
Customer Service
Quality
Value
Work carried out, promptly and at time given, polite and helpful.
Rich, Hertfordshire Posted on 14/11/2018 , work completed 14/11/2018
Professional & polite
Customer Service
Quality
Value
Call out to elderly mum so I (daughter) was informed of imminent arrival so not to worry OAP. Left premises clean & tidy. Very polite & very efficient, despite having parking problems on a extremely hot day!
Beryl, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
My review
Customer Service
Quality
Value
Solved a problem. Highly recommended.
Nigel, Bedfordshire Posted on 01/10/2018 , work completed 01/10/2018
Excellent and efficient service
Customer Service
Quality
Value
Excellent service which was carried out with extreme efficiency. A very courteous gentleman and he discussed everything before undertaking the job. Price was also very competitive. Excellent the whole way through. Highly recommended.
Which? Trusted Traders Consumer Posted on 01/11/2018 , work completed 01/11/2018
Excellent service.
Customer Service
Quality
Value
Prompt, efficient & courteous. Gave good advice. No hesitation in recommending.
Celia, Hertfordshire Posted on 20/02/2019 , work completed 20/02/2019
On schedule and completed with attention to detail
Customer Service
Quality
Value
Received good advice on installation and excellent workmanship with good communication on work being done.
Customer in Hertfordshire Posted on 02/05/2019 , work completed 01/05/2019
Great Work
Customer Service
Quality
Value
Very prompt and efficient service from a very friendly local tradesman. Very reasonable price and gave good practical security advice.
Customer in Hertfordshire Posted on 24/04/2019 , work completed 23/04/2019
Prompt and professional
Customer Service
Quality
Value
Arrived on time and did an excellent job, saving me from having a new front door.
R, Bedfordshire Posted on 14/12/2018 , work completed 14/12/2018
Excellent Service
Customer Service
Quality
Value
I phoned Chris of Lock Around the Clock and he said he could be around within the hour which he was. Clearly stated his labour charge before coming around and what may be required based on the info I gave him. He was very pleasant, polite and did an excellent job at a reasonable price. Excellent!
Gary, Hertfordshire Posted on 02/01/2019 , work completed 02/01/2019
Very good service.
Customer Service
Quality
Value
Within an hour & half of phone call, job completed.
Diana, Hertfordshire Posted on 19/02/2019 , work completed 19/02/2019
Prompt and professional.
Customer Service
Quality
Value
Good efficient and effective.
Keith, Hertfordshire Posted on 18/01/2019 , work completed 18/01/2019
Helpful & competent.
Customer Service
Quality
Value
Responded within 3 hours of my call. Advised me of the consequences of the alteration.
Pat, Hertfordshire Posted on 13/12/2018 , work completed 13/12/2018
Great job, friendly & professional
Customer Service
Quality
Value
The lock on my rear door to house jammed, I could not open the door. I called, he gave me a time he would arrive, and did so. He opened lock and door quickly, obviously knew what he was doing & fitted new lock. He was polite and friendly and explained what was wrong. I was very impressed. I asked for business cards for friends.
Raymond, Hertfordshire Posted on 10/01/2019 , work completed 10/01/2019
Prompt and professional
Customer Service
Quality
Value
Same day service, fixed new lock within one hour. Very tidy job and explained locking system, would highly recommend.
Cherry, Hertfordshire Posted on 23/01/2019 , work completed 23/01/2019
Excellent job.
Customer Service
Quality
Value
Trader arrived within 30 minutes and resolved front door lock and bathroom lock quickly and efficiently. Very helpful will use again if needed for certain.
Richard, Bedfordshire Posted on 30/01/2019 , work completed 30/01/2019
Clean, tidy & efficient
Customer Service
Quality
Value
Had an old gas fire removed, workman was clean, tidy & efficient. I would highly recommend for future work.
Which? Trusted Traders Consumer Posted on 21/01/2019 , work completed 21/01/2019
Went the Extra Mile
I called Chris Cavanah to unlock an old-cottage exterior door that had not been opened for 16 years. After doing his locksmith work, an unexpected second problem occurred as the old wooden door was jammed so tight it was very difficult to open/close. Chris went the extra mile and used his electric wood planner to shave off the wooden door stile so that his new lock could be fitted properly and the door now moves much more freely. Also prompt service, good phone communications, good hourly labour rates, good price for a new 5-lever door lock and friendly service. Final tip:- Always keep your locksmith's phone number in your wallet/purse: it's no use inside if you're locked out and can't get into the house!
Customer in Hertfordshire Posted on 09/07/2019 (Reviewer did not use service)
Efficient helpful locksmith
Customer Service
Quality
Value
Came when he said he would. Diagnosed the problem quickly. Fixed it. Polite and very competent. I would certainly recommend Chris to anyone.
Customer in Hertfordshire Posted on 23/05/2019 , work completed 21/05/2019
Good job well done
Customer Service
Quality
Value
I phoned this morning. Chris promised to ring half hour before he would arrive and expected it would be this afternoon. He actually was able to arrive at noon and after asking me about the problem with the lock set about fixing it. This he did efficiently and very capably. I will be very pleased to use the services of Lock around the Clock and to recommend them.
Customer in Hertfordshire Posted on 14/05/2019 , work completed 09/05/2014
Would Recommend, Very courteous and professional
Customer Service
Quality
Value
Called first thing Sunday morning and Chris advised he was able to call in to take a look at the work. He arrived within the hour, quoted and confirmed that he was able to fix the problem. Chris was great he fixed my door there and then. He had all the tools and was able to start and finish the job quickly and professional. I would have no hesitating in recommending Chris!
Customer in Hertfordshire Posted on 15/11/2019 , work completed 10/11/2019
My review
Customer Service
Quality
Value
Chris and his son repaired my handle on back door. They arrived on time and were both polite and friendly. The work was completed quickly and kept to budget.
Pauline, Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
Cannot be faulted
Customer Service
Quality
Value
Chris replaced two broken door latches with identical models and fixed them more securely. He and his assistant were reliable, punctual and tidy; they phoned on the day to say exactly when they would be arriving. We've used them before and have no hesitation in recommending them.
Customer in Abbots Langley Posted on 18/01/2020 , work completed 16/01/2020
Excellent service
Customer Service
Quality
Value
Had a problem with latch for the door on our downstairs toilet. The door was jammed closed (fortunately no-one was inside at the time!) Found Chris's number in a local information magazine. He was there within 3 hours, having 'phoned when he was half an hour away. Got the door open and replaced the latch. A professional, tidy job and no call out charge - just labour and parts. Would definitely recommend and now have his mobile number in my contacts list - just in case.
Customer in Central Bedfordshire Posted on 25/11/2019 , work completed 25/11/2019
Helpful and reliable
Customer Service
Quality
Value
Turned up on time and quickly cleaned out a faulty lock on my front door. The price for this work was as agreed and discussed beforehand.
Customer in Central Bedfordshire Posted on 26/11/2019 , work completed 22/11/2019
Excellent work
Customer Service
Quality
Value
Chris fitted a new lock to my sliding patio door some 12 years ago. Last evening the mechanism malfunctioned and I could not operate the locking mechanism. I called Chris this morning and he attended me within the hour. There was no problem with the lock. He took the handles off and completely serviced the locking mechanism. He also adjusted the lock bolts as they were a little tight. The door locking mechanism is all in good working order now. A job well done and very efficient. He gave me a 10% discount as he had attended me before. Thank you Chris.
Customer in Central Bedfordshire Posted on 15/08/2020 , work completed 15/08/2020
Great service
Customer Service
Quality
Value
Super service: courteous, (was running late and called), efficient, no nonsense. I heard him talking to other customers whilst he was here (the phone doesn’t stop ringing for him, he’s in demand!) and he was always polite and seems happy to go the extra mile. Fixed my non locking door within an hour. I’ve no idea whether he’s good value, having never used a locksmith before
Customer in Buckinghamshire Posted on 18/08/2020 , work completed 18/08/2020
My review
Customer Service
Quality
Value
Responded promptly to our request to repair 2 locks & did a very good job.
John, Hertfordshire Posted on 09/06/2020 , work completed 26/05/2020
Good job
Customer Service
Quality
Value
Turned up quickly, fixed broken door handle and tidied up afterwards. Chris and his assistant are recommended
Customer in Hertfordshire Posted on 20/08/2020 , work completed 19/08/2020
Excellent job
Customer Service
Quality
Value
Replaced door lock. Did excellent job. Could not fault at a fair price. Even cleaned up any mess made.
Anthony, Bedfordshire Posted on 23/07/2020 , work completed 07/07/2020
Very pleased
Customer Service
Quality
Value
Fitted 2 new locks. Courteous, helpful advice and worked quickly & accurately. Very pleased with service
Madeleine, Bedfordshire Posted on 14/07/2020 , work completed 07/07/2020
Great work
Customer Service
Quality
Value
Very prompt to respond, arrived exactly when promised, worked quickly, efficiently and professionally. Have used this service before and will definitely use them again.
Customer in Luton Posted on 07/07/2020 , work completed 06/07/2020
10 out of 10
Customer Service
Quality
Value
I would have absolutely no hesitation in recommending Lock Around The Clock. 10 out of 10 in all aspects, so rare these days. Thank you!
Customer in Hertfordshire Posted on 11/03/2021 , work completed 09/03/2021
Excellent
Customer Service
Quality
Value
We locked ourselves out by leaving the key in the lock on the inside of the front door and couldn't get in. Mothering Sunday afternoon - turned up within 20 mins as stated and got us in!
Customer in Hertfordshire Posted on 14/03/2021 , work completed 14/03/2021
Honest & Efficient
Customer Service
Quality
Value
I called Chris to install a replacement multi-point lock on a uPVC door that I had bought, he was with me in half an hour. On looking at my door he advised me he could just change the gearbox instead of the whole lock which was a cheaper part and as it would be quicker to do cost me less in labour and I could return the lock I bought. He then completed the job quickly. Couldn’t ask for a better service.
Customer in Hertfordshire Posted on 07/01/2021 , work completed 06/01/2021
Great service - and very prompt
Customer Service
Quality
Value
I locked myself and three dogs outside my son's house. I didn't know the area and had to get in to get keys before picking the children up from school. I looked on line and found Chris and rang. He was great, he reassured me he would be with me within the hour and turned up as promised. He had to replace the lock to gain entrance and then replaced it with a new one and did a clean and tidy job. I was so pleased and so relieved. The cost was very reasonable too. Highly recommended.
Penny in Buckinghamshire Posted on 18/05/2021 , work completed 17/05/2021
Lockout SOS
Customer Service
Quality
Value
Chris Cavanah and his son of Lock Around The Clock were on the scene within approximately 30 minutes of me calling to say I had locked myself out of my house. I was back in my property within a matter of minutes. The service was polite and professional, and I thought the rate for the job was very reasonable. I would not hesitate to use them again... but hopefully not for the same purpose!
Hartley in Hertfordshire Posted on 28/05/2021 , work completed 27/05/2021
Fitted locks
Customer Service
Quality
Value
Provided an excellent service. Came within an hour. Always friendly and pleasant. Good quality locks. Value for money.
Lal in Hertfordshire Posted on 13/04/2021 , work completed 10/04/2021
corrected problem
Customer Service
Quality
Value
They corrected the problem with the lock, re-aligned the door, were very polite and I would use them again.
Customer in Hertfordshire Posted on 28/04/2021 , work completed 28/04/2021
Lock Repair
Customer Service
Quality
Value
Rang when they said they would, arrived on time were polite and professional, removed and serviced the lock, left everything clean and tidy when they had finished and the front door lock now works like new again all done at a fair price.
Customer in Hertfordshire Posted on 25/03/2021 , work completed 24/03/2021
Excellent work and service
Customer Service
Quality
Value
I spoke to Chris/Lock Around the Clock via Checkatrade and explained what I needed. Chris said he had no problems about assisting and we agreed the date and time of visit then. He did not pressure me into doing work straightaway as it was not necessary and would cost more for an urgent call out. Chris duly came on time and carried out the required work to an excellent standard. He explained how much the work would cost and did some additional key cutting for me as well.
Des in Hertfordshire Posted on 29/03/2021 , work completed 29/03/2021
Fitting a new Front Door Lock
Customer Service
Quality
Value
They were very punctual, very polite and they did a very good job at a reasonable price. I would thoroughly recommend them.
Customer in Hertfordshire Posted on 25/08/2021 , work completed 25/08/2021
Very pleased with work done
Customer Service
Quality
Value
I called about a broken lock and they arrived within the hour and fixed it as well as giving me advice. They also sorted out a couple of other issues with different locks and didn’t charge any extra. I was impressed with the speed at which the work was done and how well they tidied up.
Customer in Hertfordshire Posted on 01/09/2021 , work completed 01/09/2021
Great service, quick, easy, professional
Customer Service
Quality
Value
Lock Around the Clock came and fitted a new lock and supplied new keys. Service was great. They were available next working day, were really friendly and professional and provided good advice about what to install. Even adjusted a defect that was and issue before they installed the new lock for us. Would definitely recommend.
Customer in Hertfordshire Posted on 12/07/2021 , work completed 12/07/2021
Change Lock Cylinder on Back Door
Customer Service
Quality
Value
Came out very quickly on a Sunday as I couldn't shut and lock the back door. Very courteous and friendly and we discussed the work throughout along with the options and costs.
Customer in Hertfordshire Posted on 20/07/2021 , work completed 18/07/2021
Change lock on front door.
Customer Service
Quality
Value
Elderly parents kept leaving key on inside front door lock which prevented other key holders from unlocking the door from the outside. Contacted Chris who said he could fit a knob to lock the door on the inside so that the front door could still be unlocked from the outside with a key. Chris' quote was 50% cheaper than others I had obtained and the standard of workmanship was top class.
Customer in Hertfordshire Posted on 07/08/2021 , work completed 02/08/2021
Unable to open the conservatory door in to the garden
Customer Service
Quality
Value
The staff were very courteous, helpful and professional. They were able to come to us at short notice (late on a Friday afternoon), which was much needed as we were unable to get out of the back door and the dogs need to use the garden! They came at the agreed time. They identified what was needed to be done to fix the backdoor (change the gearbox) and explained it well to us. They were very happy to fix an additional problem despite us not mentioning on beforehand. They fixed an ongoing issue we had with our temperamental front door that they identified on coming/leaving the house. Very tidy. Happy people.
Customer in Hertfordshire Posted on 22/10/2021 , work completed 22/10/2021
Cylinder replacement
Customer Service
Quality
Value
No time for an estimate the back door wouldn't lock. I called Chris and he arrived quickly. He advised a high security cylinder which took a few minutes to fit. Very pleased with the quality of service.
Philip in Buckinghamshire Posted on 08/03/2022 , work completed 08/03/2022
A pleasure to deal with
Customer Service
Quality
Value
Quick response. Arrived the same day as contact and kept us updated as to expected arrival time. Work carried out speedily and efficiently and with a smile.😊A pleasure to deal with.
Customer in Hertfordshire Posted on 11/11/2021 , work completed 08/11/2021
Fixed Patio Doors That Weren't Locking Properly
Customer Service
Quality
Value
Great service from Chris. Had issues with patio doors not locking properly. He was quick in responding, arrived at the time agreed, completed the work and tidied up after. Charged a fair price for the work. All in all, very happy.
Customer in Hertfordshire Posted on 19/11/2021 , work completed 17/11/2021
Most Impressed
Customer Service
Quality
Value
Chris came to fix my lock yesterday, I found him trustworthy and I would highly recommend him.
Which? Trusted Traders Consumer Posted on 17/02/2022 , work completed 10/02/2021
Highly professional
Customer Service
Quality
Value
Chris came to fix a front door lock after I called him, he was able to give me an estimated time which he could come, and arrived at that time. He quickly diagnosed the problem keeping me informed as to what he would have to do. Chris and the young man were extremely polite but upmost professional. I would highly recommend Lock around the clock
Customer in Hertfordshire Posted on 02/03/2022 , work completed 02/03/2022
Replace front door gearbox.
Customer Service
Quality
Value
I arrived home about seven PM on the fifteenth of January. I opened and closed the front door but was unable to open it again. I phoned Lock Around The Clock, who advised he could come out to us to access the damage within half an hour, which we thought was superb given it was a Saturday evening. Chris quickly located the problem having opened the door and advised us of our options and cost. We decided to have new parts and Chris replaced the front door gearbox for what we believe was a fair and very reasonable price. The work was completed within forty five minutes with no mess or damage to the door(you wouldn't even know that he had been). Chris was a pleasure to do business with and we were very pleased with the work he carried out, which was all under guarantee. Thank you.
Tony in Hertfordshire Posted on 02/02/2022 , work completed 15/01/2022
Excellent
Customer Service
Quality
Value
As a customer I was very impressed by the work done and they cleaned up after themselves. Very happy customer and the door is working well.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 04/02/2022
Outstanding speed of response and quality of work.
Customer Service
Quality
Value
Chris responded immediately to my enquiry despite being late on a Saturday evening. He came Sunday morning and opened a stuck locked upvc patio door. He replaced the mechanism and I am delighted with the quality of the work and the cost was fair. Highly recommended.
Customer in Greater London Posted on 13/02/2022 , work completed 13/02/2022
Job well done!
Customer Service
Quality
Value
Quick, timely and helpful!
Which? Trusted Traders Consumer Posted on 31/03/2022 , work completed 28/03/2022
RockaroundtheClock really rocked
Customer Service
Quality
Value
Called mid-afternoon and was promised a visit in response to a lock problem. Chris arrived very quickly and conducted a problem assessment of a door that would not open. Labour rate given on the phone before we agreed to him calling. Gave me a couple of options to resolve the problem and quickly and professionally solved our problem. Had the needed materials on the van and completed the work very quickly. Exceeded our expectations in terms of value for money. Service delivered in a professional and personable way. His assistant was also excellent and got on with the job. Both were knowledgeable about the type of door they were dealing with and were able to adapt during installation of the frame.
Customer in Hertfordshire Posted on 01/04/2022 , work completed 01/04/2022
Very pleased
Customer Service
Quality
Value
Responded to my call very quickly, resonably priced and efficent and tidy.
Which? Trusted Traders Consumer Posted on 07/04/2022 , work completed 21/03/2022
Very Good
Customer Service
Quality
Value
Excellent service, would recommend.
Which? Trusted Traders Consumer Posted on 30/06/2022 , work completed 24/06/2022
Great Service
Customer Service
Quality
Value
Looking for a reputable local company to use I called Lock around the Clock to get a faulty door lock replaced. A convenient time was booked for their visit and they phoned 30 minutes in advance of arrival. All very professional, with the basic labour rate quoted upfront. The problem with the door was quickly diagnosed and the lock mechanism replaced. Before leaving they cleaned the area where they had been working. Highly recommended.
Customer in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Excellent service
Customer Service
Quality
Value
Excellent service from Chris and his assistant. They were with me within 10 minutes of my call. My key was stuck in the door and could not be removed or turned. Chris instantly knew what the problem was. They managed to open the door promptly, fixed a new lock and even cut an extra key. Very knowledgeable. Very friendly. Reasonably priced. I cannot recommend them enough.
Customer in Hertfordshire Posted on 20/04/2022 , work completed 20/04/2022
Very quick and excellent service
Customer Service
Quality
Value
Very nice man came to give me entry to my home after my keys were lost, quick and excellent work and I would certainly recommend him to anyone else. He even helped bring my shopping in.
Which? Trusted Traders Consumer Posted on 21/04/2022 , work completed 14/04/2022
My Hero!
Customer Service
Quality
Value
French door not functioning. One side not able to close. Locked open somehow by weekend visitor! Phoned a.m. They arrived a few hours later. Friendly efficient service. No parts necessary so they even reduced the charge. Would certainly recommend to anyone.
Customer in Buckinghamshire Posted on 23/05/2022 , work completed 23/05/2022
Excellent work
Customer Service
Quality
Value
He was very prompt arriving, very polite and we were happy with the service.
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 22/05/2022
Great work - fast, friendly and professional
Customer Service
Quality
Value
A local and family business; Chris arrived with his son. Both very friendly, professional and courteous. The job (replacement of 5 Lever deadlock for security) was done swiftly, no mess and a great finish. Extra keys were cut for me on the spot. Very professional and friendly, and a very fair & competitive price too. I would have no reservations recommending Lock Around The Clock to any of my friends or neighbours.
Customer in Hertfordshire Posted on 05/06/2022 , work completed 02/06/2022
Change of lock
Customer Service
Quality
Value
I was happy with the work carried out, quick and at a good price. Thank you and I would recommend it.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 07/06/2022
Porch door
Customer Service
Quality
Value
Outer porch door would not lock - only from inside so did not did not want to leave house to go out. Called Chris who just arrived back from overseas trip. Said he would call me back which he did promptly and came to see me same day in the afternoon and realigned door. He applied the OAP discount which is a godsend in these challenging times. Very pleasant team and they made me feel very comfortable. Thanks Chris and son for efficiently rectifying and making me feel safe again. Regards - Mrs George
Customer in Greater London Posted on 08/11/2022 , work completed 08/11/2022
Fix a dodgy patio door lock
Customer Service
Quality
Value
Chris and co. were on site within half hour even though it wasn't an emergency. They tried to fix the patio door lock but the mechanism was beyond repair so they installed an alternative solution. Very happy with the outcome.
Customer in Hertfordshire Posted on 15/09/2022 , work completed 14/09/2022
Excellent
Customer Service
Quality
Value
Phoned at 13:00 to book job. arrived and completed job by 2:15 brilliant clean and efficient. They were very courteous
Customer in Hertfordshire Posted on 27/10/2022 , work completed 27/10/2022
Great work and fast
Customer Service
Quality
Value
Called Chris at 8.30 was given an estimated time of arrival of 10 - 11 called to confirm exact arrival time and arrived at 10am. Inspected the lock and confirmed that it would need to be replaced provided a cost estimate and completed the job of replacing the lock on a UPVC front door within 25 minutes. Great service great work would definitely recommend .
Customer in Hertfordshire Posted on 02/11/2022 , work completed 02/11/2022
Repair of front door lock
Customer Service
Quality
Value
The front door lock broke, and I found Chris online. They were with us within 30 minutes (lucky they were working in the area) and fixed the lock quickly and efficiently, I was very grateful for their prompt service.
Customer in Hertfordshire Posted on 04/03/2023 , work completed 03/03/2023
Replace garage door lock
Customer Service
Quality
Value
I rang Chris on Saturday to explain that my garage door lock was being temperamental and I was worried I could be locked out of my garage. As it wasn't an emergency he said it would be cheaper to wait until Monday to fix it, which I appreciated. We agreed a time and he rang to tell me when he was on his way. He had confirmed the price beforehand and gave me a ten percent discount as I had been a customer previously. He and his assistant were very pleasant and efficient in changing the lock and even oiled the springs which lift the up and over door. Splendid service!
Customer in Hertfordshire Posted on 25/04/2023 , work completed 24/04/2023
Great Service
Customer Service
Quality
Value
Chris came within half an hour of calling and sorted out a problem with my back door lock. Very professional and friendly service. Highly recommended.
Customer in Hertfordshire Posted on 29/04/2023 , work completed 29/04/2023
One hundred percent would recommend.
Customer Service
Quality
Value
Had a problem with the lock on the front. This had been fixed twice before by other locksmiths, which on one occasion cost a small fortune! He needlessly change parts that were not necessary. This was absolutely not the case with Chris , he explained everything that needed to be done and all the costs involved (which was nowhere near what we'd previously paid) before carrying out any work. They were quick, and even cleaned my door when they'd finished, super happy!
Michaela in Central Bedfordshire Posted on 28/03/2023 , work completed 28/03/2023
UPVC lock repair
Customer Service
Quality
Value
Friendly polite contact - speedy service - arrived on time and quickly carried out the repair, cleaning up afterwards - very efficient. Would recommend.
Richard in Hertfordshire Posted on 06/04/2023 , work completed 06/04/2023
Great service
Customer Service
Quality
Value
These guys are great, I have used them before. Rang them close to midday by mid afternoon I had a call to say they were on their way. I needed a new garage door lock, I got stuck in traffic they got there before me and started work. Fast efficient and friendly guys who I feel confident would never do any work that wasn't necessary, or overcharge you. He gave 10% discount as I'd used him before. I'd recommend them every time.
Customer in Central Bedfordshire Posted on 11/05/2023 , work completed 09/05/2023
Replacement lock
Customer Service
Quality
Value
Very prompt call out service, quoted 30 mins but with me within 20. Very friendly and efficent and overall a good service and I would reccomend him to others.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 19/08/2023
Front Door Lock Cylinder
Customer Service
Quality
Value
We were having issues with our front door lock where the wear on the cylinder was causing difficulties opening the door. I called "Lock around the Clock" just after mid-day. By 4.00 pm they had fitted a new cylinder to the lock The service was exceptional, professional, and friendly and the charge was very reasonable. I would recommend this company to anyone requiring the services of a locksmith.
Richard in Hertfordshire Posted on 31/08/2023 , work completed 31/08/2023
Replace door lock
Customer Service
Quality
Value
Great service turned up within an hour good friendly service from a family business can highly recommend
Customer in Hertfordshire Posted on 05/09/2023 , work completed 05/09/2023
Repair of back door
Customer Service
Quality
Value
Super-fast response. Friendly and reliable service. Repair done to perfection. Pleasure to deal with. Would Highly recommend. A+++
Customer in Greater London Posted on 22/05/2023 , work completed 26/04/2023
Great Service - Replacement Lock
Customer Service
Quality
Value
Needed to replace my front door lock. Rang for a quote, spoke to Chris. Quote was acceptable & they could visit me same day. Called to confirm before arrival. Arrived on time, polite & quick service. No fuss and priced as quoted. Really great service. Recommend
Customer in Hertfordshire Posted on 20/12/2023 , work completed 18/12/2023
External door lock repair
Customer Service
Quality
Value
Highly recommended. A very professional team - arrived when they said they would, very polite and friendly, checked everything thoroughly, completed appropriate works quickly and without any mess. I thought the lock the had failed, but it turned out the door had dropped slightly, so they eased, adjusted and serviced it without replacing the lock unnecessarily - great service.
Customer in Greater London Posted on 25/09/2023 , work completed 25/09/2023
Job well done
Customer Service
Quality
Value
An efficient and reliable service. Nothing too much trouble from a pleasant and polite workman. As an elderly person I was treated with dignity.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 04/10/2023
Excellent service
Customer Service
Quality
Value
Turned up on time, were polite throughout, even asked if they needed to take their shoes off which was very nice. They did the job well. They had a little bit of a glitch. Unfortunately, I was locked in so they have to take the whole lock out and put a new one in. They then found out there was an addition to the door to make it shut tightly, so the had to remedy that but now it is al working fine. Pretty pleased with the end result.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 17/11/2023
Excellent service
Customer Service
Quality
Value
They arrived on time and made a good job of the repair. They were also polite and pleasant.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 23/11/2023
Quick and efficient
Customer Service
Quality
Value
Chris and George came quickly (30 to 40 minutes after I first called) and let me know that they were on the way. They replaced the broken lock on my front door and gave me several new keys. They also improved the operation of the back door and checked that the patio door was secure.
Customer in Hertfordshire Posted on 22/05/2024 , work completed 22/05/2024
New cupboard latch
Customer Service
Quality
Value
Very quick to respond, very thorough, tidy, friendly and efficient. This review is in danger of taking longer to input than the job took.
Customer in Hertfordshire Posted on 29/05/2024 , work completed 29/05/2024
Front Door Lock
Customer Service
Quality
Value
Rang and came out same day. Found fault and gave price before continuing. Fantastic service, great workmanship, lovely guys. Would highly recommend.
Customer in Hertfordshire Posted on 09/04/2024 , work completed 09/04/2024
This is the Locksmith to call
Customer Service
Quality
Value
Had problems with front door (composite) jamming on occasion. Tried silicone spray without success. Saw advert in local Living magazine for Lock Around the Clock based in Hemel so rang Chris who came shortly after. He refixed bottom hook to mechanism which had become detatched and tightened screws. Job completed quickly and efficiently, friendly guys who gave me 10% seniors discount thus only £75 without me asking. Would use again and happy to recommend.
Customer in Hertfordshire Posted on 20/03/2024 , work completed 20/03/2024
Brilliant service
Customer Service
Quality
Value
Chris and George arrived within 15 mins after I’d locked myself out. Great quick service, also oiled the lock as it was a little stiff. Good value too
Customer in Hertfordshire Posted on 06/12/2024 , work completed 06/12/2024
Excellent Service
Customer Service
Quality
Value
I was locked out of my house. I contacted lock around the clock who gave me a time they would attend and call out charge. Kept me informed that they were on the way. Arrived at time promised. They sorted the problem and reduced call out fee by 10% as did not take long to fix (but they had know how and tools). Friendly service.
Customer in Hertfordshire Posted on 03/03/2025 , work completed 03/03/2025
Very Professional
Customer Service
Quality
Value
George of "Lock around the Clock" visited our house today to change the mortice lock on our front door and see what could be done about a problem we had with the lock on a double glazed window in our bedroom. He arrived at the agreed time and was very personable. He looked at the mortice lock and found that it was not the lock that was faulty but the key had been slightly damaged. As a result, he did not change the lock but I need to buy a new key! With regards to the bedroom window, he found that the handle was not working properly, so changed that. This came with a new lock, of course. George was very professional and extremely efficient.
Customer in Buckinghamshire Posted on 10/01/2025 , work completed 10/01/2025
Superb work on kitchen door lock
Customer Service
Quality
Value
George arrived promptly, worked quickly and efficiently and was almost gone before he arrived. Nice pleasant manner too. Please pass on our thanks.
Customer in Hertfordshire Posted on 13/01/2025 , work completed 13/01/2025
Excellent work !
Customer Service
Quality
Value
Chris responded quickly to my request. He fitted two new door mechanisms efficiently and expertly and solved the problem of the doors jamming suddenly. He was polite, helpful and professional.
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Replacement of 3 locks
Customer Service
Quality
Value
Excellent, prompt, courteous and efficient service at reasonable cost. I would readily recommend this firm - I do not think I need say more.
Customer in Hertfordshire Posted on 23/01/2025 , work completed 23/01/2025
Unlocked snibbed door
Customer Service
Quality
Value
The snib was down on the front door lock so the key couldn’t open the door. The. Locksmith answered the phone immediately and arrived within five minutes. The snib was raised quickly and the door opened. Skilled, efficient and friendly. Reasonable charge well worth the cost.
Customer in Hertfordshire Posted on 31/03/2025 , work completed 31/03/2025
Fast, efficient and reliable
Customer Service
Quality
Value
Chris and his son came and fixed our broken back door lock. They were fast, efficient and respectful of my home. He managed to fix the existing lock with no need for new parts. I would highly recommend and have kept their details for future.
Customer in Hertfordshire Posted on 30/04/2024 , work completed 29/04/2024
Lock Change
Customer Service
Quality
Value
Chris and George, father and son polite team. Perfect job, well done. Always very reliable and professional. Very good at what they do.
Customer in Greater London Posted on 19/08/2024 , work completed 19/08/2024
Changed Lock
Customer Service
Quality
Value
Changed lock efficiently and quickly. Friendly workers. Had parts with them to change lock completely.
Customer in Hertfordshire Posted on 27/05/2025 , work completed 27/05/2025
Door realignment
Customer Service
Quality
Value
Even though it was late on a Saturday evening they came around with a smile and very professional manner. They sorted out the problem very quickly and did a fantastic job. Would thoroughly recommend them for any locksmith related work.
Customer in Central Bedfordshire Posted on 14/05/2025 , work completed 10/05/2025
Brilliant job, prompt & professional
Customer Service
Quality
Value
Very good locksmith, I will use him again if needed.
Jason, Hertfordshire Posted on 08/01/2015 , work completed 08/01/2015
Brilliant job.
Customer Service
Quality
Value
Fast, friendly & helpful.
C R, Hertfordshire Posted on 13/08/2014 , work completed 13/08/2014
Great job
Customer Service
Quality
Value
We locked ourself out of the house and Chris was our second call as the first company let us wait for 90 min with no locksmith just promises. Chris came within 40 min and it took him 2 min to let us back. Very nice and polite.
Timea, Hertfordshire Posted on 09/11/2014 , work completed 09/11/2014
Excellent-prompt-professional
Customer Service
Quality
Value
Excellent, prompt and professional at reasonable cost
Richard, Hertfordshire Posted on 19/01/2015 , work completed 19/01/2015
My Review
Customer Service
Quality
Value
Arrived on time and replaced the lock with a new one.
M, Hertfordshire Posted on 24/03/2015 , work completed 24/03/2015
My Review
Customer Service
Quality
Value
On time / Good service / Fair price. Friendly
Simon, Hertfordshire Posted on 13/11/2014 , work completed 13/11/2014
Prompt and did a good job.
Customer Service
Quality
Value
He came quickly and replaced the lock efficiently.
Emma, Hertfordshire Posted on 03/11/2014 , work completed 03/11/2014
Prompt friendly service.
Customer Service
Quality
Value
Wonderful service from a professional friendly man highly recommend.
Jean, Hertfordshire Posted on 24/10/2014 , work completed 24/10/2014
Excellent job
Customer Service
Quality
Value
Great service. Polite, reliable, prompt, same day service. Good job.
Fiorina, Hertfordshire Posted on 15/10/2014 , work completed 15/10/2014
Fast, efficient & friendly
Customer Service
Quality
Value
The trader arrived earlier than promised, quickly opened my front door and was friendly and courteous through out. Excellent service.
Leslie, Hertfordshire Posted on 19/12/2014 , work completed 19/12/2014
Great job & prompt
Customer Service
Quality
Value
Chris gave good security advice & assured us that he would be there if there were any problems. Quality goods provided & appropriate for the need. Would recommend to others.
Benito, Hertfordshire Posted on 30/11/2014 , work completed 30/11/2014
Excellent
Customer Service
Quality
Value
Job: locking system on patio doors, fast response to call out (within hr), work carried out to complete satisfactory & a very reasonable price. I would use them again, trustworthy & I would recommend them to anyone.
R P, Hertfordshire Posted on 04/09/2014 , work completed 04/09/2014
Great Job
Customer Service
Quality
Value
On time, great guy fantastic service very pleased.
Angela, Hertfordshire Posted on 11/02/2015 , work completed 11/02/2015
My Review
Customer Service
Quality
Value
Very good.
Henry, Middlesex Posted on 23/11/2014 , work completed 23/11/2014
My Review
Customer Service
Quality
Value
Brilliant
Bertram, Hertfordshire Posted on 09/12/2014 , work completed 09/12/2014
Excellent job
Customer Service
Quality
Value
This is the second occasion I've used Lock Around The Clock & I would highly recommend them. Prompt, efficient, cleared up after himself & came out that evening as I was concerned about my door lock.
Lydia, Hertfordshire Posted on 08/08/2017 , work completed 08/08/2017
Extremely good job
Customer Service
Quality
Value
Arrived same evening, cut 3 keys and fitted lock and fob. Very nice job, and quick to complete.
James, Bedfordshire Posted on 26/03/2015 , work completed 26/03/2015
Which? Local Review
Customer Service
Quality
Value
I called Chris after I locked myself out of my house (following recommendations on this page). He arrived within the hour, was very helpful & professional. Managed to solve my problem, plus fix another lock on the same door while he was there, all for the initial call-out charge. I would definitely use him again.
Houltie Posted on 07/06/2012 , work completed 07/06/2012
Door lock replacement
Customer Service
Quality
Value
Highly recommended.
Paul, Hertfordshire Posted on 17/04/2015 , work completed 17/04/2015
Prompt and professional
Customer Service
Quality
Value
The tradesman was very prompt and was very friendly. He was very tidy and cleaned up after he had finished the job. I would definitely use his services again and recommend him to family and friends.
Tracey, Bedfordshire Posted on 23/04/2015 , work completed 23/04/2015
Excellent job
Customer Service
Quality
Value
Fast, efficient service, good quality finish, friendly and polite
Ian, Hertfordshire Posted on 28/04/2015 , work completed 28/04/2015
Brilliant job
Customer Service
Quality
Value
Prompt, pleasant, quick, efficient and tidy. I will definitely use him again.
Nancy, Hertfordshire Posted on 16/04/2015 , work completed 16/04/2015
Prompt and professional
Customer Service
Quality
Value
Trader came out very quickly and helped us with little fuss. Would recommend him to our people in the same predicament.
Dawn, Bedfordshire Posted on 15/04/2015 , work completed 15/04/2015
Great job
Customer Service
Quality
Value
Quick arrival - locked out. Gained access & made new keys. Reasonable price.
Which? Trusted Traders Consumer Posted on 27/04/2015 , work completed 27/04/2015
Fast and reasonably priced.
Customer Service
Quality
Value
Came straight out, identified the issue and replaced a part rather than the whole thing, which was cheaper. Was all sorted within an hour of my phone call - brilliant!
Michelle, Hertfordshire Posted on 19/05/2015 , work completed 19/05/2015
Prompt and efficient.
Customer Service
Quality
Value
Arrived at agreed time and did work efficiently and quickly. Explained job and future maintenance.
Alan, Hertfordshire Posted on 10/06/2015 , work completed 10/06/2015
Brilliant, prompt and professional.
Customer Service
Quality
Value
Was recommended by daughter in law, she said he was very good. He was indeed. Came when he said he would. Was very professional. Explained how the keys worked, I said I would recommend him to friends.
Patricia, Hertfordshire Posted on 16/05/2015 , work completed 16/05/2015
Excellent.
Customer Service
Quality
Value
Fixed my UPVC lock which would not lock, therefore I was unable to leave my house. Chris was great arrived promptly did a great job. I fully recommend Lock Around The Clock.
Roz, Hertfordshire Posted on 04/07/2015 , work completed 04/07/2015
Food worker and very polite.
Customer Service
Quality
Value
Was very pleased with his work, price was cheaper than other quotes.
Dennis, Hertfordshire Posted on 11/07/2015 , work completed 11/07/2015
Prompt, friendly & professional
Customer Service
Quality
Value
Locksmith attended speedily, replaced lock for agreed price. Also carried out small repair free of extra charge.
Patricia, Hertfordshire Posted on 22/07/2015 , work completed 22/07/2015
My Review
Customer Service
Quality
Value
Came quickly, telephoned here minutes before he came. Everything was fine.
Alice, Hertfordshire Posted on 27/07/2015 , work completed 27/07/2015
Excellent Job
Customer Service
Quality
Value
Prompt, Professional, Excellent service friendly and helpful.
Tracey, Bedfordshire Posted on 30/10/2015 , work completed 30/10/2015
Prompt & professional
Customer Service
Quality
Value
Prompt and efficient service.
Sarah, Hertfordshire Posted on 08/06/2015 , work completed 08/06/2015
Very prompt and professional.
Customer Service
Quality
Value
Very professional and made my house safer than before, I needed to change the locks.
Cheryl, Bedfordshire Posted on 22/06/2015 , work completed 22/06/2015
Brilliant job
Customer Service
Quality
Value
Called Locksmith explained front door key still in lock on inside, put spare in on outside but would not turn other key blocking. Locksmith on phone asked certain questions on type of door & lock. Told me price which would be more if he had to use parts. Said would be with me in 30 min - he was. He looked at door, got out his box of tricks and door was opened quickly! Kept telling me not to worry! No new locks, no mess, just perfect. I would recommend to anyone.
Marcia, Middlesex Posted on 19/08/2015 , work completed 19/08/2015
My Review
Customer Service
Quality
Value
Very good
Brian, Hertfordshire Posted on 07/09/2015 , work completed 07/09/2015
Great job.
Customer Service
Quality
Value
A very good job done.
Liz, Hertfordshire Posted on 28/09/2015 , work completed 28/09/2015
Excellent work, on time and professional
Customer Service
Quality
Value
I engaged "Lock Around The Clock" to attend an eviction by a Court Bailiff and change to locks on the front and back doors of the property, The locksmith arrived on time and the work was carried out efficiently and without making a mess. An excellent job
Christopher, Surrey Posted on 07/10/2015 , work completed 07/10/2015
Friendly and Reliable
Customer Service
Quality
Value
Friendly and reliable, job was completed and paid for within 60 minutes of first call. Worked well in our busy reception area. Very polite.
Sophie, Hertfordshire Posted on 19/10/2015 , work completed 19/10/2015
Prompt & professional
Customer Service
Quality
Value
The problem was sorted in a few minutes. He was polite & efficient. Well done!
Queenie, Middlesex Posted on 12/12/2015 , work completed 12/12/2015
Professional, skilled and prompt
Customer Service
Quality
Value
Our backdoor lock failed, we called Chris and he was with us within two hours. He quickly identified fault, replaced cylinder and cut new keys. He was so efficient and professional, first class services, most impressed.
Pauline, Hertfordshire Posted on 28/12/2015 , work completed 28/12/2015
Very prompt and efficient service
Customer Service
Quality
Value
My back door key broke in lock. I called Chris, who came out within 15 minutes. He was polite, friendly, professional and got the job done quickly. His cost was also very reasonable and I certainly would call on him again.
Ron, Hertfordshire Posted on 26/10/2015 , work completed 26/10/2015
Prompt, professional, reasonable cost
Customer Service
Quality
Value
Efficient, friendly, came to house in time arranged - very quick. Very reasonable cost compared to previous experiences. Have no hesitation in recommending to others.
Lesley, Bedfordshire Posted on 18/01/2016 , work completed 18/01/2016
Polite & professional
Customer Service
Quality
Value
Arrived in 20 minutes & a very nice man.
Jean, Hertfordshire Posted on 06/11/2015 , work completed 06/11/2015
Very pleased
Customer Service
Quality
Value
Chris came back to upgrade security on front door lock. He supplied extra keys. A neat and tidy job. Very pleased
Anne, Hertfordshire Posted on 01/11/2015 , work completed 01/11/2015
Brilliant job prompt & professional.
Customer Service
Quality
Value
The Locksmith understood my situation & reassured me. I'd have no hesitation in recommending him.
Catherine, Bedfordshire Posted on 07/11/2015 , work completed 07/11/2015
Excellent job
Customer Service
Quality
Value
Turned up on time was quick and efficient.
Which? Trusted Traders Consumer Posted on 24/11/2015 , work completed 24/11/2015
Good job
Customer Service
Quality
Value
Very pleased with work done.
Enid, Hertfordshire Posted on 25/01/2016 , work completed 25/01/2016
Brilliant job, very likeable
Customer Service
Quality
Value
Great service.
Lee, Hertfordshire Posted on 10/03/2016 , work completed 10/03/2016
Very efficient
Customer Service
Quality
Value
Whilst the job wasn't urgent. Chris was on site within 30 mins, completed quickly and efficiently. Great service.
Which? Trusted Traders Consumer Posted on 07/03/2016 , work completed 07/03/2016
Speedy and efficient
Customer Service
Quality
Value
This trader repaired my back door lock. He phoned before he came and was so efficient and friendly. I have his card now and would/will recommend him to my friends and family.
Which? Trusted Traders Consumer Posted on 26/02/2016 , work completed 26/02/2016
Excellent service
Customer Service
Quality
Value
Quality - quick - cheap 10/10.
Which? Trusted Traders Consumer Posted on 01/03/2016 , work completed 01/03/2016
Good job, right price
Customer Service
Quality
Value
Did what it said in the ad. Clean, no dirt, went into why and how things work.
John, Hertfordshire Posted on 09/03/2016 , work completed 09/03/2016
Prompt & professional
Customer Service
Quality
Value
The work was on my daughter's door, I was there to observe. I can honestly say he was on time. Knew exactly what to do. Was pleasant, cleaned up and the price quoted was reasonable and a job well done. Knew his trade well.
Lynn, Hertfordshire Posted on 16/02/2016 , work completed 16/02/2016
Brilliant job
Customer Service
Quality
Value
Great job, very professional.
Tracey, Hertfordshire Posted on 21/04/2016 , work completed 21/04/2016
My Review
Customer Service
Quality
Value
Excellent repair
Mark, Bedfordshire Posted on 18/04/2016 , work completed 18/04/2016
Would certainly recommend.
Customer Service
Quality
Value
Chris kept me informed of when he would be coming. Turned up on time & did a very good job. Pleasant & professional & tidy.
Rita, Middlesex Posted on 18/04/2016 , work completed 18/04/2016
Efficient friendly service
Customer Service
Quality
Value
I have used this trader three times now and would highly recommend him.
Doreen, Hertfordshire Posted on 18/04/2016 , work completed 18/04/2016
Excellent work
Customer Service
Quality
Value
Arrived in time given, worked quickly and tidily, would happily call him again.
Samantha, Hertfordshire Posted on 12/05/2016 , work completed 12/05/2016
My Review
Customer Service
Quality
Value
Immediate attention & good job
Carol, Middlesex Posted on 24/06/2016 , work completed 24/06/2016
My Review
Customer Service
Quality
Value
On sight within 15 mins today and very good job of changing locks.
Arthur, Hertfordshire Posted on 26/06/2016 , work completed 26/06/2016
Excellent job/customer service
Customer Service
Quality
Value
Fantastic, very professional.
Caroline, Hertfordshire Posted on 14/06/2016 , work completed 14/06/2016
Brilliant job, excellent advice etc.
Customer Service
Quality
Value
This was not a large job, but the work carried out, parts supplied and advice given were excellent.
Oswin, Middlesex Posted on 28/06/2016 , work completed 28/06/2016
Great job, good price
Customer Service
Quality
Value
Very efficient and a worthwhile upsell was suggested, and taken, too. Very happy with the result.
Brian, Hertfordshire Posted on 18/05/2016 , work completed 18/05/2016
Brilliant
Customer Service
Quality
Value
Very good and friendly gentlemen.
Fiona, Buckinghamshire Posted on 19/05/2016 , work completed 19/05/2016
Prompt, professional & efficient
Customer Service
Quality
Value
Excellent service and would have no hesitation in recommending.
Bryan, Hertfordshire Posted on 31/05/2016 , work completed 31/05/2016
easy access for the elderly
Customer Service
Quality
Value
Arrived on time, provided a courteous and professional service to provide an easy access solution on a Yale lock for an 85 year old. Lubricated lock and provided enlarged key.
David, Hertfordshire Posted on 23/07/2016 , work completed 23/07/2016
Prompt, efficient & courteous
Customer Service
Quality
Value
I rang 'Lock Around The Clock' at 8045am on 30/08/16 & was given an apt for mid afternoon. One hour later I was called to be told that I could have the visit in the next half hour. This was received with much thanks.
Elizabeth, Hertfordshire Posted on 30/08/2016 , work completed 30/08/2016
Sliding door lock repaired
Customer Service
Quality
Value
Chris made an appointment for the following day which was a quick response. He arrived promptly as arranged. Reviewed the defective lock on the sliding doors, explained the options and efficiently carried out the work. Job was well done.
Bruce, Hertfordshire Posted on 07/09/2016 , work completed 07/09/2016
Professional
Customer Service
Quality
Value
Polite & efficient.
Thomas, Hertfordshire Posted on 20/09/2016 , work completed 20/09/2016
Excellent
Customer Service
Quality
Value
Prompt, polite, tidy. Would certainly recommend.
Mary, Hertfordshire Posted on 23/09/2016 , work completed 23/09/2016
Fast & excellent service.
Customer Service
Quality
Value
We called Chris & he arrived within 10 minutes. He got us back in to our home straight away. Couldn't thank him enough.
Sophie, Hertfordshire Posted on 26/09/2016 , work completed 26/09/2016
Lost key lock replaced
Customer Service
Quality
Value
Arrived 30 mins after calling him, refitted new lock in 30 mins, satisfied customer!
Sid, Hertfordshire Posted on 07/10/2016 , work completed 07/10/2016
Highly recommend.
Customer Service
Quality
Value
Chris and his young apprentice arrived quickly, entered my house and replaced the faulty lock. Chris also oiled my porch door to stop it sticking. Very impressed with the service, professionalism and price. Thank you.
Joanne, Hertfordshire Posted on 09/11/2016 , work completed 09/11/2016
Excellent, friendly service
Customer Service
Quality
Value
I called the company in an emergency and within the hour, they came and carried out the work in a professional and friendly manner. Top job, top man. Would recommend this company.
Vito, Buckinghamshire Posted on 11/11/2016 , work completed 11/11/2016
Fast & professional job
Customer Service
Quality
Value
Speedy service and a great friendly & professional job.
David, Hertfordshire Posted on 24/11/2016 , work completed 24/11/2016
Prompt, courteous & professional
Customer Service
Quality
Value
Chris came to repair a lock at my daughters house in Kings Langley, Herts. He was prompt (came when he said he would), courteous, professional & I would certainly recommend him. Oh yes - he mended the lock!
Anne, Derbyshire Posted on 06/10/2016 , work completed 06/10/2016
Professional, Friendly and Efficient
Customer Service
Quality
Value
Locked out of my garage on News Years Eve. Over the phone Chris offered me a premium price for New Years Eve which I begrudged a little as it was just Saturday afternoon, but I was also offered the standard price if I waited a few days past the holiday. He didn't pressure me to make a choice and I chose to have it done same day. Chris was able to get to me within the hour, drill the lock out and replace with a new one. I was happy with the result and would use again.
Graham Posted on 22/01/2017 , work completed 22/01/2017
Prompt and professional
Customer Service
Quality
Value
He is very polite and professional. Was not very expensive and I felt confident in his knowledge, and he came out at 12am!!
Jordan, Hertfordshire Posted on 19/12/2016 , work completed 19/12/2016
Excellent service
Customer Service
Quality
Value
Very prompt, friendly and efficient service. Would highly recommend this trader.
Bill, Hertfordshire Posted on 17/01/2017 , work completed 17/01/2017
First class job
Customer Service
Quality
Value
Chris came in as promised and, in under an hour, sorted 3 locks! Impressive!
Andrew, Hertfordshire Posted on 30/01/2017 , work completed 30/01/2017
Quick and efficient
Customer Service
Quality
Value
Wanted a lock fitted to exterior side gate. Work done on date and time agreed. Done quickly and at agreed price. Have used this trader before and would recommend.
Philip, Middlesex Posted on 02/02/2017 , work completed 02/02/2017
Prompt & very helpful
Customer Service
Quality
Value
Came very promptly & rectified the problem of a faulty front door lock very quickly and efficiently.
Joan, Hertfordshire Posted on 07/12/2016 , work completed 07/12/2016
Prompt and professional
Customer Service
Quality
Value
I have used this trader several times before and he has always done an excellent job. This time was no exception and he turned up promptly and carried out the lock changes quickly and efficiently.
Robert, Hertfordshire Posted on 18/07/2017 , work completed 18/07/2017
Prompt and professional
Customer Service
Quality
Value
They turned up very quickly and got the job done, would certainly recommend them.
Kaia, Hertfordshire Posted on 06/02/2017 , work completed 06/02/2017
Excellent
Customer Service
Quality
Value
Prompt, courteous & efficient.
Peter, Hertfordshire Posted on 27/03/2017 , work completed 27/03/2017
Good work
Customer Service
Quality
Value
This is the second time Lock Around the Clock has proved to be very useful. This time Chris was here within an hour of my call although it was not an emergency. He sorted out the problem we had with a pvc window where the mechanism had jammed. Excellent, sensible, not a rip-off and polite. At his suggestion I have his number on my phone in case I ever get locked out. I am pleased to recommend him.
Penny Bennetts Posted on 28/03/2017 , work completed 28/03/2017
Quick, helpful & efficient.
Customer Service
Quality
Value
Chris came round immediately. He instantly knew what the problem was and had all the equipment necessary to fix it. He finished in just over an hour, but only charged for the hour. Fantastic job.
Timothy, Hertfordshire Posted on 13/04/2017 , work completed 13/04/2017
Excellent job!
Customer Service
Quality
Value
Understood the problem straight away and solved it immediately!
Peter, Hertfordshire Posted on 15/04/2017 , work completed 15/04/2017
My review.
Customer Service
Quality
Value
Excellent and quick service.
Richard, Hertfordshire Posted on 17/12/2016 , work completed 17/12/2016
Excellent
Customer Service
Quality
Value
Problem with lock, could not lock/close front door. Problem was easily solved. Excellent service will use again.
Stephen, Hertfordshire Posted on 05/12/2016 , work completed 05/12/2016
Brilliant job.
Customer Service
Quality
Value
I called this locksmith out for my elderly neighbour, who had broken the key in the lock. They came within the time frame they had said. They even did some extra work for her to make her home more secure. They were just wonderful and so understanding of her situation. Came and showed and explained to me what they had done for her. She was over the moon and very grateful.
Lynette, Middlesex Posted on 14/02/2017 , work completed 14/02/2017
Excellent service.
Customer Service
Quality
Value
Very professional, speedy service. Good workmanship, very pleasant individual. Highly recommended.
Keith, Hertfordshire Posted on 02/10/2017 , work completed 02/10/2017
Excellent customer service
Customer Service
Quality
Value
Chris was very responsive & provided a great service. He communicated clearly when he would be able to come round & once here, he provided a very good service, was friendly & helpful. Was clear about cost.
Susan, Hertfordshire Posted on 05/08/2017 , work completed 05/08/2017
Brilliant job
Customer Service
Quality
Value
Excellent & very reasonable price wise.
Kathy, Hertfordshire Posted on 24/08/2017 , work completed 24/08/2017
Very good
Customer Service
Quality
Value
Attended on time, quick and efficient. Priced fair.
Keith, Bedfordshire Posted on 31/08/2017 , work completed 31/08/2017
Brilliant Job
Customer Service
Quality
Value
Excellent work, friendly. Advice on other security issues.
Sally, Hertfordshire Posted on 07/09/2017 , work completed 07/09/2017
Brilliant job
Customer Service
Quality
Value
Good time keeping and excellent work carried out.
Debra, Hertfordshire Posted on 11/01/2018 , work completed 11/01/2018
Prompt and Professional
Customer Service
Quality
Value
Good time keeping and quick, professional work.
William, Hertfordshire Posted on 10/01/2018 , work completed 10/01/2018
Brilliant job
Customer Service
Quality
Value
Super quick, immediately worked out the problem, very efficient, trustworthy and very nice, friendly man.
Janice, Hertfordshire Posted on 12/12/2017 , work completed 12/12/2017
Very Professional
Customer Service
Quality
Value
Extremely polite, very professional, explained the lock well, clean and tidy.
Rodney, Hertfordshire Posted on 20/02/2018 , work completed 20/02/2018
Prompt and Professional
Customer Service
Quality
Value
Very Efficient.
Veronica, Middlesex Posted on 13/03/2018 , work completed 13/03/2018
Excellent
Customer Service
Quality
Value
Speedy, on budget and friendly.
David, Hertfordshire Posted on 27/01/2018 , work completed 27/01/2018
Efficient service.
Customer Service
Quality
Value
Very prompt reply to job request. Arrived as promised and fitted new lock to UPVC door very efficiently. Would recommend.
Lindsay, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Prompt, professional, polite.
Customer Service
Quality
Value
Lock Around The Clock arrived the same day we called and carried out our work very efficiently and politely. No complaints, would absolutely use them again.
Alison, Hertfordshire Posted on 07/06/2018 , work completed 07/06/2018
My review
Customer Service
Quality
Value
Brilliant job.
Matt, Hertfordshire Posted on 22/05/2018 , work completed 22/05/2018
Thoroughly recommend
Customer Service
Quality
Value
Chris was reliable, Punctual and completed an excellent job at an excellent price. We asked Chris to do some extra work and completed the work with minimal extra cost. Now we have two doors that are now fully functional. Cant fault the man at all . And trust me I am a moaner if things don't go well...
Steven B Posted on 05/06/2018 , work completed 05/06/2018
Amazing as always!
Customer Service
Quality
Value
Quick, reliable, efficient. Highly, highly recommended.
Daniel, Hertfordshire Posted on 31/05/2017 , work completed 31/05/2017
Quick, efficient service
Customer Service
Quality
Value
We lost our keys and within an hour of calling them, they were on site and efficiently changed the locks cutting the extra keys needed.
Melanie, Hertfordshire Posted on 25/02/2017 , work completed 25/02/2017
Prompt, knowledgeable skilled & professional
Customer Service
Quality
Value
Highly skilled, professional, decent and friendly gentleman.
Adebayo, Bedfordshire Posted on 07/03/2017 , work completed 07/03/2017
Excellent job
Customer Service
Quality
Value
Fast friendly and efficient service.
Barry, Hertfordshire Posted on 11/05/2017 , work completed 11/05/2017
Prompt & professional
Customer Service
Quality
Value
Very good work and friendly service.
Sylvia, Bedfordshire Posted on 19/05/2017 , work completed 19/05/2017
Great job, fast and friendly
Customer Service
Quality
Value
Came same day, fitted the lock quickly and recommended other options. Friendly and reliable.
Jonathan, Hertfordshire Posted on 05/06/2017 , work completed 05/06/2017
Excellent service
Customer Service
Quality
Value
Arrived promptly, after calling to say he was coming in ten or fifteen minutes. Explained his diagnosis of the problem before rectifying the problem. A friendly, efficient service, well done Chris.
Marcia, Hertfordshire Posted on 01/08/2017 , work completed 01/08/2017
Prompt & professional - 10/10
Customer Service
Quality
Value
Very prompt & unobtrusive, friendly service too.
Richard, Hertfordshire Posted on 09/08/2017 , work completed 09/08/2017
Which? Local Review
Customer Service
Quality
Value
'Lock Around the Clock' arrived promptly to fix my UPVC door lock mechanism. They were punctual, pleasant, helpful and efficient. The door was fixed within the hour. Highly recommended!
FunkyGibbon Posted on 15/05/2017 , work completed 15/05/2017
Prompt, professional and value for money
Customer Service
Quality
Value
Came out quickly to us and fixed the problem in a timely manner at an excellent price!
Kelly, Hertfordshire Posted on 06/06/2017 , work completed 06/06/2017
Repair to dead bolt.
Customer Service
Quality
Value
Chris provided an excellent service very promptly. Very polite and helpful.
Lesley, Hertfordshire Posted on 30/05/2017 , work completed 30/05/2017
Excellent, professional job
Customer Service
Quality
Value
Called emergency locksmith, arrived in 1 hour, perfect job & really professional attitude. Would definitely use again.
Matthew, Hertfordshire Posted on 10/06/2017 , work completed 10/06/2017
Small Job but Well Done
Customer Service
Quality
Value
Thanks Chris, lock works perfectly again now. On time, in budget and lovely manner, 5*.
Jill, Hertfordshire Posted on 11/12/2017 , work completed 11/12/2017
Excellent
Customer Service
Quality
Value
Very helpful, personable, reliable, and punctual.
D, Hertfordshire Posted on 08/12/2017 , work completed 08/12/2017
Brilliant job
Customer Service
Quality
Value
Scony came out no hesitatio in the snow and fixed the lock, tried really hard to get the key out without changing the whole thing. Friendly and honest.
Karen, Hertfordshire Posted on 12/12/2017 , work completed 12/12/2017
Brilliant Job
Customer Service
Quality
Value
Turned up on time, was very helpful and fully explained the different locks available. Would highly recommend and use again.
Kim, Hertfordshire Posted on 10/11/2017 , work completed 10/11/2017
Excellent Service
Customer Service
Quality
Value
Turned up promptly as he said - no fuss or bother - lock sorted very quickly, very helpful in a stressful situation after a burglary.
Peter, Hertfordshire Posted on 01/11/2017 , work completed 01/11/2017
Prompt, kind & professional
Customer Service
Quality
Value
Considerate, punctual & kind. Clear explanations. Well pleased.
Catherine, Hertfordshire Posted on 21/11/2017 , work completed 21/11/2017
Efficient & quick
Customer Service
Quality
Value
Upgrade of existing locks to BS3621.
Clement, Hertfordshire Posted on 24/11/2017 , work completed 24/11/2017
Great job
Customer Service
Quality
Value
Turned up immediately. Polite and courteous. Did great job. Reasonable price.
Mark, Hertfordshire Posted on 14/11/2017 , work completed 14/11/2017
Brilliant job
Customer Service
Quality
Value
He was round in 20 minutes and picked the lock on a motorbike in 5 seconds. He was very reasonable with the price he charged me, nice bloke.
John, Buckinghamshire Posted on 02/08/2017 , work completed 02/08/2017
Prompt and efficient
Customer Service
Quality
Value
Responded quickly to enquiry. Arrived on time & did a very good job at a reasonable cost.
Royston, Hertfordshire Posted on 22/11/2017 , work completed 22/11/2017
My review
Customer Service
Quality
Value
Brilliant Job.
D, Hertfordshire Posted on 19/04/2018 , work completed 19/04/2018
My review
Customer Service
Quality
Value
Chris Cavanah was friendly & very efficient and re-aligned door lock in a very short time.
Barbara, Hertfordshire Posted on 30/04/2018 , work completed 30/04/2018
Very efficient, excellent job
Customer Service
Quality
Value
I found this trader very efficient, friendly and he did an excellent job. He was very honest and explained every option clearly. I would recommend him.
Ann-Marie, Hertfordshire Posted on 05/03/2018 , work completed 05/03/2018
My review
Customer Service
Quality
Value
Prompt and professional. Very pleasant.
Elizabeth, Middlesex Posted on 06/04/2018 , work completed 06/04/2018
Prompt and professional
Customer Service
Quality
Value
A prompt service, efficient work. Friendly and polite and useful advice.
Steve, Hertfordshire Posted on 22/01/2018 , work completed 22/01/2018
Efficient and courteous
Customer Service
Quality
Value
A very good service, job well done by an efficient and courteous operative. I would recommend this company to friends and family.
Norman, Hertfordshire Posted on 14/08/2018 , work completed 14/08/2018
my review
Customer Service
Quality
Value
Good work well done
Ronald, Hertfordshire Posted on 14/08/2018 , work completed 14/08/2018
Excellent service
Customer Service
Quality
Value
Both gentleman who attended, were extremely polite and helpful. They seemed trust worthy and were not trying to oversell. They kept job as cheap as possible (and did a great job). They were also happy to take a look and fix additional lock for no extra charge.
Laura, Hertfordshire Posted on 10/08/2018 , work completed 10/08/2018
Speedy & efficient. Arrived on time.
Customer Service
Quality
Value
Good communication. Arrived promptly, carried out swiftly. Competitive price.
Anita, Hertfordshire Posted on 20/08/2018 , work completed 20/08/2018
Reliable, pleasant & efficient
Customer Service
Quality
Value
Very reliable, pleasant and efficient work. Reasonable price. Time keeping excellent. Would definitely use again and recommend.
Pauline, Middlesex Posted on 24/07/2018 , work completed 24/07/2018
Good job
Customer Service
Quality
Value
Very efficient and helpful, came quickly and did a good job.
Marion, Hertfordshire Posted on 03/08/2018 , work completed 03/08/2018
Prompt and professional
Customer Service
Quality
Value
Came out willingly and promptly on a Sunday morning with no callout charge. Diagnosed and fixed problem of UPVC front door not closing and opening. Charged the sum previously quoted.
Jannice, Hertfordshire Posted on 05/08/2018 , work completed 05/08/2018
Good
Customer Service
Quality
Value
With us in half an hour and got my bathroom door open and made good.
P, Hertfordshire Posted on 07/08/2018 , work completed 07/08/2018
Great job.
Customer Service
Quality
Value
Very fast response, problem quickly resolved. Most impressed.
Kevin, Hertfordshire Posted on 01/08/2018 , work completed 01/08/2018
Brilliant
Customer Service
Quality
Value
Prompt service and was informed of estimated time of arrival and also when on their way. Work carried out efficiently by professional friendly tradesman.
Jillian, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Prompt and professional
Customer Service
Quality
Value
Arrived at stated time understood this problem sorted right away.
Henry, Hertfordshire Posted on 15/07/2018 , work completed 15/07/2018
My review
Customer Service
Quality
Value
Prompt & professional.
John, Hertfordshire Posted on 11/07/2018 , work completed 11/07/2018
Prompt & professional
Customer Service
Quality
Value
Prompt, knowledgeable and efficiently and friendly.
C, Hertfordshire Posted on 24/08/2018 , work completed 24/08/2018
Excellent work
Customer Service
Quality
Value
Prompt response. Punctual, courteous, tidy. All finished in 1 hour.
M N, Bedfordshire Posted on 28/08/2018 , work completed 28/08/2018
Professional & helpful
Customer Service
Quality
Value
Called before arrival as requested, lock was working when tested, but - as requested - he checked lock and adjusted double glazed door to correct problem.
Angela, Hertfordshire Posted on 29/08/2018 , work completed 29/08/2018
Very good work
Customer Service
Quality
Value
Work was carried out promptly and efficiently. Men were courteous and cleaned up afterwards.
Anthony, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
Excellent job
Customer Service
Quality
Value
Chris was quite friendly and very professional. He came on time as agreed and called me to update he is on his way. Job was also very professionally done.
Prashant, Hertfordshire Posted on 08/10/2018 , work completed 08/10/2018
Prompt and professional
Customer Service
Quality
Value
The locksmith arrived within 5 minutes and resolved my problem immediately and replaced my lock.
Elizabeth, Hertfordshire Posted on 24/10/2018 , work completed 24/10/2018
Really good job
Customer Service
Quality
Value
Replacement lock on garage door. Very quick and efficient well pleased.
Alicia, Hertfordshire Posted on 28/02/2019 , work completed 28/02/2019
My review
Customer Service
Quality
Value
Excellent service.
Lorraine, Hertfordshire Posted on 07/03/2019 , work completed 07/03/2019
Prompt and professional.
Customer Service
Quality
Value
Excellent service from start to finish.
Divyesh, Hertfordshire Posted on 16/02/2019 , work completed 16/02/2019
Prompt and considerate
Customer Service
Quality
Value
Excellent work, I can thoroughly recommend this locksmith as I have had his services before and am well pleased.
Janet, Hertfordshire Posted on 17/12/2018 , work completed 17/12/2018
Clear and professional.
Customer Service
Quality
Value
Easy communication, clear and honest trader.
Paul, Hertfordshire Posted on 05/01/2019 , work completed 05/01/2019
Replacement Front Door Lock
Customer Service
Quality
Value
I have used Chris from Lock Around the Clock on several and have always received excellent service. This time was no different. I had to secure a tenanted property whereby a previous tenant had not returned the keys. Chris responded to my phone call very quickly and job was completed very quick time. Fully recommended.
Customer in Hertfordshire Posted on 03/04/2019 , work completed 29/03/2019
Efficient and excellent
Customer Service
Quality
Value
Within 10 minutes Chris had arrived with all tools required. He was very friendly and was able to get us back into our home without causing any damage. Would highly recommended.
Customer in Hertfordshire Posted on 03/04/2019 , work completed 03/04/2019
Great service!
Customer Service
Quality
Value
We called at 5:30pm and he arrived within 1/2 hour! Very fast efficient and helpful. Would definitely recommend
Customer in Hertfordshire Posted on 26/03/2019 , work completed 26/03/2019
Highly recommend.
Customer Service
Quality
Value
Brilliant service. Would highly recommend. Quick and efficient.
Ben, Hertfordshire Posted on 12/03/2019 , work completed 12/03/2019
Friendly & efficient
Customer Service
Quality
Value
Helpful
Bruce, Hertfordshire Posted on 11/02/2019 , work completed 11/02/2019
Excellent job done swiftly and efficiently
Customer Service
Quality
Value
The work involved unjamming and cleaning the multiple locking bolts on a PVC external door. The response was within a few hours at a most convenient time. The problem was assessed quickly and the possible costs outlined. In the event no replacement was necessary, only cleaning and refitting which was all completed within half an hour. Mr Cavanah was very friendly and helpful and fully explained the job as it progressed. He was a very tidy worker and fully cleaned the door after the work was done. The final cost was less than the minimum quoted.
Customer in Hertfordshire Posted on 08/06/2019 , work completed 08/06/2019
Repaired front door lock
Customer Service
Quality
Value
Lock Around The Clock fixed a broken front door yale lock. They turned up exactly on time having phoned to give me 30 mins notice of their arrival. The work was completed in an hour or so including cutting an extra 5 keys. The cost was exactly as quoted. This is a Father and Son business: they are polite, efficient and very professional, offering contact details should we need further help or if anything went wrong with their repair. The cost was very reasonable and good value. Definitely use them again if needed.
Customer in Hertfordshire Posted on 10/06/2019 , work completed 10/06/2019
Locked out of house
Customer Service
Quality
Value
I couldn't get into the house and needed an emergency locksmith. Rang up and he said he would be with me within half an hour. He told me how much it would be. He rang saying he was 20 minutes away and then rang again to say he had arrived. Very polite guy. Started the job straightaway, opened the door and changed the lock. Extremely grateful, very happy and would definitely use again and recommend. Such a swift service.
Deborah, Hertfordshire Posted on 11/08/2019 , work completed 10/08/2019
Speedy response
Customer Service
Quality
Value
Being unable to lock my front door, I called Lock Around The Clock. Within an hour they arrived. My door was realigned, no parts needed. Problem solved quickly & professionally at a reasonable price.
Sheila, Hertfordshire Posted on 27/08/2019 , work completed 27/08/2019
Prompt and professional.
Customer Service
Quality
Value
Replacement of front door lock and some adjustments. Very helpful and professional.
Margaret, Hertfordshire Posted on 28/08/2019 , work completed 28/08/2019
Very prompt and professional.
Customer Service
Quality
Value
The locksmith came within 20 mins of our phone call. Fitted new front door lock, cleaned up afterwards very professional. Told us exactly what he had to do. Very helpful we would definitely recommend to our family and friends. He was perfect.
Ken, Hertfordshire Posted on 09/10/2019 , work completed 09/10/2019
Reliable and efficient
Customer Service
Quality
Value
Good communication from start to finish. Advised he would phone 20 minutes before arrival which he did. Advised of cost and payment method in initial contact. Cost was as discussed and the repair was completed as discussed. Polite and friendly.
Customer in Hertfordshire Posted on 30/12/2019 , work completed 30/12/2019
Very efficient
Customer Service
Quality
Value
Rang Monday, came Tuesday am as promised. Replaced 3 lever lock with 5 lever lock, to comply with new insurance requirements. Will certainly use Chris again, and would definitely recommend him.
Customer in Hertfordshire Posted on 05/11/2019 , work completed 05/11/2019
Prompt & professional
Customer Service
Quality
Value
Resolved a problem preventing our Chubb lock working correctly. Timely, efficient & a pleasant experience.
Raymond, Bedfordshire Posted on 21/10/2019 , work completed 21/10/2019
Very prompt and efficient.
Customer Service
Quality
Value
Double lock caused me to be accidentally locked inside my own home. Locksmith adjusted lock to single lock to ensure it would not happen again.
Kenneth, Hertfordshire Posted on 20/11/2019 , work completed 20/11/2019
Prompt & professional.
Customer Service
Quality
Value
Chris put two new locks on my front door. I rang in the morning, he arrived at 2pm and did a first class job. Very efficient.
Ann, Hertfordshire Posted on 15/03/2020 , work completed 15/03/2020
Quick efficient service
Customer Service
Quality
Value
Just wanted to say thank you to Chris for coming to my address so quickly to repair my lock. He came within the hour of me ringing him. He was quick in repairing my lock and provided sound advice as to what to do moving forward. He didn’t over charge and his rates were reasonable. Will definitely using his services again.
Customer in Buckinghamshire Posted on 08/04/2020 , work completed 07/04/2020
My review
Customer Service
Quality
Value
I called this company because my front door lock was becoming difficult to open sometimes, and not always latching properly on closing. They came and assessed the problem, adjusted the lock to my satisfaction, then offered to 'unstick' my wooden porch door which had swollen in recent wet weather, which was a great help to me, and done without extra payment. A very nice gesture and much appreciated!
Jillian, Hertfordshire Posted on 22/01/2020 , work completed 22/01/2020
Fast, Efficient and reasonably priced
Customer Service
Quality
Value
Called the trader to fix a UPVC door which had jammed shut. They got the door open and adjusted the lock/ door so it now works perfectly. All completed in 30-45 minutes. They were courteous and polite, explained what they were going to do and cleaned up afterwards. The charge was very reasonable, and I would happily recommend them .
Customer in Hertfordshire Posted on 09/06/2020 , work completed 08/06/2020
Friendly and efficient
Customer Service
Quality
Value
Chris arrived within 45 minutes of my call to open a locked door from the outside with the key still in the lock on the inside. He called in advance to tell me he'd be there in 25 mins. He was friendly and efficient with the solution. He also told me the cost in advance.
Customer in Hertfordshire Posted on 30/12/2020 , work completed 30/12/2020
Overcoming problems
Customer Service
Quality
Value
Despite communications failures, Chris of Lock Around The Clock arose to the challenge and sorted out our problems, even working until 8 in the evening! Which meant they may not do another job! The work was done efficiently, pleasantly and to my entire satisfaction. I would undoubtedly recommend them!
Customer in WD4 Posted on 31/12/2020 , work completed (undated)
Professional, punctual and friendly!
Customer Service
Quality
Value
Chris from Lock around the Clock was extremely efficient when I called for a quote, Chris said he could arrive within the hour, which he did. Obviously, Chris is very knowledgeable and a highly experienced locksmith who knew exactly how to keep my property safer. Great after sales. Reliable & friendly and being Which? approved made me call him instead of another locksmith.
Anna Posted on 02/01/2021 , work completed 02/01/2021
Excellent Work
Customer Service
Quality
Value
Excellent job was done on time with no fuss and a cheery smile. Had one lock repaired and one new lock fitted.
Cynthia in Hertfordshire Posted on 27/07/2021 , work completed 24/07/2021
Supply and fit of a BS3621 lock
Customer Service
Quality
Value
Very easy to deal with from start to finish. Chris fully understood my requirements, provided a competitive price, arranged a mutually convenient date and time to undertake the work, and arrived when he said he would. He did the work in an efficient and professional manner. Very satisfied and happy to recommend.
Customer in Buckinghamshire Posted on 27/07/2021 , work completed 27/07/2021
Lock Change
Customer Service
Quality
Value
Had a lock changed, very quick response and service, explained everything, courteous and fair price.
Customer in Hertfordshire Posted on 03/11/2021 , work completed 01/11/2021
Great work, a decent price and a friendly service
Customer Service
Quality
Value
I contacted the company as my bedroom door was locked and would not open. I was answered straight away and they made an appointment for the next day. They were great timekeepers and came on time ready and equipped to replace my lock. The work was carried out with no fuss, efficiently and courteously. They tidied up and vacuumed up the small amount of debris that was produced. The work cannot be faulted and their manner was helpful and professional.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 01/10/2021
Great job, all fixed
Customer Service
Quality
Value
We called Chris as we had a problem with our bi-fold patio door, it wasn’t locking and unlocking properly. Chris always responds quickly and is very helpful, asking for photos to give him an idea of the kind of lock it was. We have used Chris twice before and he has always been friendly, helpful, knowledgeable and gets the job done. Chris arrived at the time he said he would be here and fixed the problem, doing an honest job and it’s working better than before. No hesitation in recommending Chris, honest, professional and an expert in his field.
Customer in Hertfordshire Posted on 08/10/2021 , work completed 04/10/2021
Excellent work
Customer Service
Quality
Value
Chris and George fitted a lockable sash jammer to replace a broken UPVC window lock. The work was completed to a high standard for a reasonable price.
Customer in Hertfordshire Posted on 17/06/2022 , work completed 17/06/2022
repair of front door lock ,and Chris was very helpful and was correct on budget
Customer Service
Quality
Value
I would recommend this company because they got me out of a sticky situation, with a broken front door lock.Chris turned up and was very helpful ,took time to fix the lock without me having to buy a new one. WELL DONE MATE
Customer in Hertfordshire Posted on 19/06/2022 , work completed 18/06/2022
Efficient locksmith.
Customer Service
Quality
Value
Provided a prompt service and very efficient local locksmith. Would definitely use again and recommend.
Customer in Hertfordshire Posted on 13/03/2022 , work completed 13/03/2022
Excellent service, quick and life saving.
Customer Service
Quality
Value
To make long story short - locked myself outside my home. It took twenty minutes (literally) to have it sorted out. Best service ever - ten out of ten would lock myself outside again.
Radoslaw in Hertfordshire Posted on 28/04/2022 , work completed 28/04/2022
Amazing same day service. Efficient and pleasant
Customer Service
Quality
Value
This local trader was able to resolve my malfunctioning front door handle the same day I called. He and his son, a good team, were able to resolve the problem, and replace the handle, ensuring it was working properly for all functions of the opening, closing and locking of the door. They had a replacement handle on the van, so there was no interval between identifying the problem and sorting it. They were tidy and cleaned the door of any finger marks; they were cheerful, professional and polite. They were recommended by a neighbour and I would recommend their services to anyone. I did not enquire about actual likely cost when I called, but did enquire whether the overall cost would include VAT (it did not). Their advert in the local neighbourhood magazine stated there is no call out charge, so I anticipated having to pay labour and parts. I assumed that they would not be able to give me a quote until they knew what the issues were. I was satisfied that the charge was proportionate for the task, and very relieved to have had the malfunction remedied.
Customer in Hertfordshire Posted on 11/05/2022 , work completed 10/05/2022
Speedy and helpful
Customer Service
Quality
Value
I called Lock Around the Clock at 08.45hrs on Friday morning and they (Chris and George - father and son team) were with me by 11.20 hrs. Their approach to my request for help was calm and reassuring and this carried through when they arrived. The back door locking mechanism had sheared off and left me with a door that would not open. This was sorted within 40 mins and they were able to use existing parts which kept the cost down. A good experience, and a business I'm happy to recommend.
Customer in Hertfordshire Posted on 12/05/2022 , work completed 06/05/2022
Rear garage door jammed shut.
Customer Service
Quality
Value
Chris arrived punctually at the agreed time on the day I contacted him. He quickly identified the problem and effected repairs and fitted new parts so that the door is working better than it has for years. It is a heavy UPVC double glazed door so would have been very expensive to replace. I was very happy with both the work and the cost.
Customer in Hertfordshire Posted on 25/05/2022 , work completed 24/05/2022
Repaired lock
Customer Service
Quality
Value
I thought his work was excellent. Well mannered and polite.
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 16/03/2022
Impressed
Customer Service
Quality
Value
They sorted out two locks. One internal and one external. Absolutely 5 out of 5. Pleasant people in the house, used them before and would recommend. I know how important reputation is and like to use local businesses.
Which? Trusted Traders Consumer Posted on 23/02/2023 , work completed 16/02/2023
Good Work
Customer Service
Quality
Value
This company were compentent and efficient with a fair price. I would recommend this company.
Which? Trusted Traders Consumer Posted on 16/03/2023 , work completed 06/03/2023