Endorsed by Which?

London Orbital Response Ltd


22 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


Welcome to London Orbital Response Ltd.
Thank you for selecting us. We offer a first class friendly service at working class prices and we travel throughout Greater London and the surrounding area’s all within the M25.
London Orbital Response Ltd has a vast range of experience in the Plumbing and Drainage maintenance industries. Our Engineers have over 25 years' experience in the industry and have worked for reputable companies throughout the years. Our experience enables us to deal with your needs. Water Industry Approved Plumbers, Water Safe and Public Liability assured.
We offer a vast range of services:
• Burst pipes and leaks
• High pressure water jetting
• Main water supply pipe replacement
• Lead pipe replacement
• Bathrooms and showers supplied and fitted
• Drain pipe replacement
• Hot water cylinders
• Expansion vessels
• Unvented systems
• Cold water tanks
• Expansion tanks
• Power flush
• taps supplied, fitted or repaired
• Rain water drainage pipes
• Water pipes
• Gase Safe

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain and sewer services
    • Drain installation
    • Emergency drain clearance service
    • Gutter clearance
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
  • Groundwork contractors

  • More Services

    • high pressure water jetting
    • jetting

Customer reviews

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22 reviews
Customer Service
Sort by
Kitchen tap replacement and toilet repair
Customer Service
We had to get a new kitchen mixer tap as ours was leaking badly, and also had to change the flushing mechanism for the toilet. The plumber asked us to buy the tap ourselves so we did. He was efficient and did a good job and cleared up well afterwards. Although I accepted the quote as I wanted to get the job done without delay, I was rather shocked at the hourly rate of £120 per hour. The plumber took 1 3/4 hours to do both jobs. Cost for labour was £240 excluding VAT. The call out was free.
Customer in Greater London Posted on 26/06/2024 , work completed 25/06/2024
Initial good response...then total lack of interest
Customer Service
I had a problem with my water heater that meant that I was only getting lukewarm water so called London Orbital Response. Jay attended a few days later. He was very friendly and helpful, even tightening my stopcock a bit which was leaking. He diagnosed the problem and said he would be in touch once he had sourced the parts. On the following Monday, he called me but unfortunately, I was in a meeting so couldn't answer. I called him back 10 minutes later but his phone went to answerphone. Over the next several weeks I tried to contact Jay but he did not respond to calls or texts. I called London Orbital response several times to explain the difficulty. The lady I spoke to was very polite and each time promised to get Jay to call me but he failed to do so. The final time I called, the lady asked me to send an email which I had already done several weeks ago. The emphasis seemed to be entirely on me to contact them; at no point could they be bothered to call me. Finally, I gave up and called another plumber instead which is frustrating as I will have to start again with an initial consultation. Frankly, if you want the work done, I wouldn't bother with London Orbital Response and I am amazed that they score so highly on here.
Customer in Greater London Posted on 10/05/2022 , work completed 07/04/2022
The trader replied (on 27/06/2022)
We profusely apologise you experienced this issue with us. As you have stated we score so highly on Which? Trusted Traders, which is because we never have a situation like this arise. Apologies again.
Drainage Problem Solved!
Customer Service
We had a problem in our flat with the drainage system not flowing as it should. After trying a few things ourselves, it was clear that we needed the experts. LORL were relatively nearby and seeing their excellent reviews on W?TT was reassuring. After the office took my details, we had an engineer out relatively quickly. Colin was friendly and efficient, resolving our drainage issue (with their high pressure kit) in around one hour. The price for the job was very reasonable and in the event of any future problems of this nature, we'd happily use LORL once again.
tomtest Posted on 29/11/2017 , work completed 29/11/2017
Internal mains leak
Customer Service
Cannot speak highly enough of London Orbital. They conducted themselves in a very professional and business like way. Turned up on time and executed the removal of my floor and kitchen units, running a new pipe to main stop cock with as little intrusion on my property as possible.
Liz Gilbert Posted on 09/08/2017 , work completed 09/08/2017
Reliable, thorough and worked a treat
Customer Service
Had a burst pipe at night and in despair. LOR sent Colin who arrived as promised and got stuck in. Highly recommended,
Which? consumer Posted on 27/01/2017 , work completed 27/01/2017
Prompt and professional
Customer Service
This was an emergency damage water pipe. Orbital responded promptly and carried out the work to our satisfaction with courteousy.
Irene, Essex Posted on 05/12/2016 , work completed 05/12/2016
Excellent Service
Customer Service
Having received an abnormally high water bill I had to find the cause. I contacted London Orbital via the Thames Water approved plumbers website. The service I received from London Orbital was excellent: their response was rapid; their research to find the leakage was thorough and successful; the whole process was conducted in a polite and professional manner. It can be quite a challenge to find a good plumber and I highly recommend this experienced team.
Robinson Posted on 19/11/2016 , work completed 19/11/2016
Leaking toilet
Customer Service
Great job, quick response!
Leo, London Posted on 17/11/2016 , work completed 17/11/2016
Leak stop value
Customer Service
Reliable and great service. Very happy - got job done. Had many plumbers prior who were unable to complete job. TJ did not waste any time & explained the work as he went along - A genuine plumber!
David, Essex Posted on 16/08/2016 , work completed 16/08/2016
I recommend this firm
Customer Service
I was concerned about a leak from my toilet. I had a fast response and found the plumber very considerate and reassuring. It turned out not to be a leak but probably condensation. I would recommend this firm without hesitation.
MrWho24 Posted on 24/06/2016 , work completed 24/06/2016