Long Eaton Appliance Company Ltd T/A Long Eaton Kitchen Company

Jim and the project team were excellent and so easy to work with. From initial concept and site visit, Jim was able to visualise our thoughts and their team of kitchen fitters and trades were able to realise our ideas expertly. Everyone who came to our house was professional, courteous and extremely tidy. Their workmanship and attention to detail was outstanding and would highly recommend LE Appliances to anyone considering buying just an appliance or like us a kitchen building project where everything is taken care of and managed.

We received excellent advice from Jim, the kitchen designer, whose product knowledge was very extensive. He managed to accommodate all of our suggestions and requirements for both the units and the appliances into the finished design that we wanted. Craig the kitchen installer always arrived promptly as advised and carried the strip-out and installation in a professional and neat and tidy manner, including disposing of the old kitchen units and appliances. He is a perfectionist and his attention to detail and skill set quickly turned a bare room into a stunning kitchen. Nothing was too much trouble for him and he co-ordinated the plasterer and Mark the electrician who easily facilitated a new ring main to accommodate all the new appliances without any disruption. Throughout the kitchen installation we felt confident that we were in safe knowledgeable hands, with each step being explained, with what was going to happen next, etc. All the team cleaned up as they worked and kept any disturbance to an absolute minimum. The whole process from design to installation was professionally carried out, we could tell from early on that we were in safe hands and this gave us peace of mind. To conclude, the whole project was completed on time and within the agreed budget. Since completion, we have been contacted several times to see if we are still “happy” with the kitchen and if we are managing to use all the new appliances, etc. We would like to thank the team at LEK

We had Ian from LEA come out to our home to give us an estimate on our kitchen renovation. Ian was very professional with his advice and even recommended his builders to give us an estimate on the building work we required. From start to finish LEA and their team worked together from Wayne PM and builder / plasterer/Mark the electrician and the kitchen fitter . Everything went smoothly and to plan . They were all very professional and skilled workman. The quality of the product is 100% We are very happy with our new kitchen extension. We recently returned to buy a new American fridge freezer for our utility room and Dave in store looked after us. I would highly recommend this company.

Could recommend this company, very efficient,work done to a very high standard, trades men very efficient and helpful

We were having some alterations to the flat roof on the kitchen extension and replacing the lighting and ceiling in the kitchen when we decided to have the fixtures and fittings replaced as well. Long Eaton Kitchen Company was the first of a number of traders we had decided to visit. Having visited the showroom and discussed our thoughts and preferences with the staff we asked them to give us a quote. We were so impressed we didn’t visit any other kitchen firm. Everything we had talked about was noted so the design produced ticked all of our boxes and more. We needed electrical work, walls and ceiling made good, as well as plumbing, new floor etc. The final quote included all the additional services. The craftsmen were all top of their trade. The removal of the old kitchen and fitting of the new took just over 2 weeks. It took another couple of weeks for final fixes to be completed but we had a functional kitchen in that time. We are extremely pleased with the quality and finish of units, work surface, electrical goods, lighting, flooring etc. There isn’t a thing I would change. I love it! Pam Hallam

We had postponed having a new kitchen, as we dreaded having to experience poor quality units at high prices and shoddy workmanship. Thank goodness we found Mr. Ian Sowter at Long Eaton Appliances! From start to finish, Ian gave good, sound advice, no hard pushing just to make a sale! A caring, patient man who went above and beyond to make sure we were 100% satisfied and happy, every step of the way! Our many, many thanks to Ian; a brilliant man and certainly a great Ambassador for Long Eaton Appliances. Ian then went on to find us two first class men who take great pride in their work: our brilliant Kitchen Fitter, Craig who had an eagle eye for every detail and perfection and our equally brilliant Electrician, Mark. Both Craig and Mark clearly take pride in their work and as a retired Rolls-Royce man, I recognise exceptional talent and excellent workmanship. Craig and Mark paid great attention to detail and take pride in their work, no cutting corners for them; amazing workmen, sadly in our experience, not very often found these days. A project we were dreading, turned out to be a great, friendly and happy experience which we would recommend to anyone! We are now loving and enjoying our perfectly designed and beautiful quality, new kitchen, and all at a great price for good quality products; thank you for all the excellent work you did, meeting our budget and schedule and keeping us in the picture throughout the whole job.

Our kitchen was designed and fitted by Long Eaton Appliance Company and all our new appliances were supplied by them. The designer was very patient, helpful and never pushy with us during the design process. The kitchen fitters and all other tradesmen were friendly and professional and fitting was to an excellent standard. The whole process of removing the old kitchen and installing the new was excellently planned and, despite a few delivery problems which were promptly resolved, ran so smoothly as a result. We were kept informed of progress throughout and always consulted regarding any necessary tweaks to the original design. A great service and a beautiful new kitchen which we love using. We are so pleased with the result.

We were immediately impressed with Long Eaton Appliance Company’s kitchen department from our very first chat with Jim. He was helpful and answered all our questions, suggesting ideas we hadn’t thought of. We liked the fact that they completed all aspects of our kitchen including tiling and flooring to a high standard, a complete one stop shop. We chose a white gloss kitchen which looks modern and contemporary and is easy to keep clean. We are very happy with it and have had some lovely compliments. We would not hesitate to recommend this company.

From design through to completion LEA were fantastic, they considered everything to make sure that our kitchen was exactly what we needed. Jim was patient and very thoughtful throughout the design phase and any questions were answered with confidence. Not only did we have a new kitchen but we had the whole bottom floor re-modelled, Wayne and his team were excellent in making sure the work was carried out to a high spec and on time. Really important with a young family. It’s only been a few weeks since completion, but I couldn’t rate LEA anymore, we are loving living in the new space. Sure there will be bumps in the road, but everything was dealt with swiftly and little impact to my family. Thanks again to all the team at LEA.

Excellent customer service! We bought a Bosch upright freezer from Long Eaton Appliances in Jan 2023. When defreezing it yesterday I noticed the plastic cover for the copper heating tube (inside back) was dislodged, because of a lump on the tube. To check whether it was safe, I rang Bosch customer services, who told me their service personnel were not electricians so I'd have to get an electrician to look at it (at my own expense) and Bosch would "refund for the spare part". This didn't match the situation as I saw it, so I rang LEA and Sally the customer service manager understood the nature of the problem immediately; I sent her photos, she was able to contact the relevant person at Bosch and rang me back within minutes to assure me the join was safe, so I could replace the frozen foods before they thawed.