I contacted Steve because while BT was putting in a new telephone wire the engineer must have put a nail through the TV aerial cable and the channels were pixelated and some of them missing. On the day we arranged Steve called to tell me his ETA, and when he arrived took his shoes off, which impressed me because he was in and out of the house so many times. He tested the signal and could see immediately how weak it was. He said it needed a new cable. I agreed to it. It was a very very hot day and I was surprised ( and grateful) that he was still prepared to go up on the roof and do the job. He worked quickly and efficiently, finishing off the holes he'd needed to drill professionally. At the end of the job, he retuned the TV for me because I was having difficulty with it. I would definitely recommend Steve to family and friends, very happy to have found him.