Lucas Plumbing & Heating Ltd

Lucas continues to deliver an excellent and value for money service. They provide a clear report with colour photos showing the work completed. They are prompt and efficient too!

I phoned Lucas Plumbing & Heating with a request for urgent assistance to deal with an oil leak from the fuel line. My first telephone impression was one of efficiency and immediate grasp of a difficult situation. Not having used the Company before cost and payment terms were clearly outlined. I was told to expect a call back and an appointment was made for the engineer that day. The engineer arrived as arranged and the problem was dealt with quickly, courteously and in a highly professional manner.

We have used Lucas plumbing before and they always respond quickly. Send you a quote, so you know what to expect and kept updated all the way through. Always polite and mindful of the property and carry out a clean and tidy job. Before leaving, always run through what they have done make sure you are happy and let see that everything is working. Great company and would definitely recommend 👌

Our first time in using Lucas Plumbing & Heating and found them easy to deal with and James the engineer was punctual, polite and friendly. Would recommend this company

I’m always so happy with the consistency of high quality work that Lucas plumbing provide. I had problems with my underfloor heating and also needed to convert back a kitchen sink waste disposal system. The sink was done in the call out charge and also the solution and further prevention advice for the underfloor heating problem was sorted out. Jake’s advice will save me multiple call out charges later on so I’m grateful for that.

A water leak through ceiling light fitting and Lucas Plumbing & Heating attended first on 11/2/25 but still leaking afterwards after some remedial works, then further visit on 17/2/25 report said it was believed to be "user error" when using the shower. I advised that the issue was pipe work to the shower but was dismissed by plumber in attendance. On the fourth visit another plumber found the problem as I had said and on the fifth visit on 11/03/25 the leaking push fitting replaced with new copper fittings. meanwhile the ceiling damage has become worse and need to be replastered. Invoice received for first visit and paid. Second invoice for visit not paid. Third invoice received covering final completed work. We have used the company for many jobs in the past and we have had no problems.

We had an issue with our boiler defaulting to F25 during the extreme cold @ night time only . Reset on number of occasions worked for a while and then on a cold night would default Jake has been here this morning and identified potentially the cause and made a minor adjustment to the valve flow in the airing cupboard . Hopefully this will resolve the issue otherwise he said it could be the sensor within the boiler .

We have used Lucas Plumbing for quite a few years now and have always been very satisfied with their work. Work completed at the amount quoted.

As usual, a simple annual service carried out thoroughly, efficiently, on time and budget. Recommended without reservation.

Lucas plumbing kept us informed about delivery and fitting and the whole job was arranged and completed in about 10 days. Scott did an excellent job, was very careful with our property and he also cleaned up after the job was finished. He also explained how the job would be carried out and how everything worked, which was very useful. We used Lucas to supply a new boiler a couple if years ago, we have a maintenance contract with them and have always had great service from them. Highly recommended!