Lucas Plumbing & Heating Ltd

I’m always so happy with the consistency of high quality work that Lucas plumbing provide. I had problems with my underfloor heating and also needed to convert back a kitchen sink waste disposal system. The sink was done in the call out charge and also the solution and further prevention advice for the underfloor heating problem was sorted out. Jake’s advice will save me multiple call out charges later on so I’m grateful for that.

A water leak through ceiling light fitting and Lucas Plumbing & Heating attended first on 11/2/25 but still leaking afterwards after some remedial works, then further visit on 17/2/25 report said it was believed to be "user error" when using the shower. I advised that the issue was pipe work to the shower but was dismissed by plumber in attendance. On the fourth visit another plumber found the problem as I had said and on the fifth visit on 11/03/25 the leaking push fitting replaced with new copper fittings. meanwhile the ceiling damage has become worse and need to be replastered. Invoice received for first visit and paid. Second invoice for visit not paid. Third invoice received covering final completed work. We have used the company for many jobs in the past and we have had no problems.

We had an issue with our boiler defaulting to F25 during the extreme cold @ night time only . Reset on number of occasions worked for a while and then on a cold night would default Jake has been here this morning and identified potentially the cause and made a minor adjustment to the valve flow in the airing cupboard . Hopefully this will resolve the issue otherwise he said it could be the sensor within the boiler .

We have used Lucas Plumbing for quite a few years now and have always been very satisfied with their work. Work completed at the amount quoted.

As usual, a simple annual service carried out thoroughly, efficiently, on time and budget. Recommended without reservation.

Lucas plumbing kept us informed about delivery and fitting and the whole job was arranged and completed in about 10 days. Scott did an excellent job, was very careful with our property and he also cleaned up after the job was finished. He also explained how the job would be carried out and how everything worked, which was very useful. We used Lucas to supply a new boiler a couple if years ago, we have a maintenance contract with them and have always had great service from them. Highly recommended!

Jake arrived I line with appointment. Was very professional and efficient. Everything left very tidy and will be happy to continue using Lucas plumbing in the future.

Very pleased with the level of service. Appointment easily booked and engineer arrived within given time slot. Assessed the problem and necessary solution. Awaiting quote for work to be completed. Professional service throughout.

We discovered that the pipe just above the mains stopcock had started to leak. The floor was being covered with water. Phoned Lucas Plumbing and Heating at 8.30am and Jake was with us within the hour. He soon replaced the leaking pipework, quickly, neatly and efficiently. What could have been a nasty flood was averted thanks to the quick response of this company. Another excellent job done.

I have used Lucas Plumbing for my boiler servicing since installation 5 years ago. Booking is easy. They remind me when the service is due and before the appointment. Jake turned up when specified, completed the work quietly and efficiently and followed up with a report of the work done, with pictures of the parts serviced and invoice the same day. A very professional service at a good price.