Lucas Plumbing & Heating Ltd

On time, polite and completed the job, papework followed very quickly, would recommend to use again.

Lucas Plumbing and Heating have been servicing our boiler annually for many years - perhaps around ten. Until this year there has been no problem with the boiler. The service took place on 30th May, and a problem was found. With the Platinum Jubilee intervening the repair was scheduled for 7th June. Then the wrong replacement part was delivered! However, the right part was sourced and delivered the next day, and fitted that day, much to our relief. From our experience, we believe Lucas Plumbing are a reliable and trustworthy company.

Our old boiler broke down and was beyond economic repair so we needed a new one as quickly as possible. Lucas Plumbing came out promptly and provided a quotation which we accepted. The installation date was set for just after our return from holiday. Two excellent engineers turned up and did a first-class and very thorough job paying close attention to all the little details and making sure we were completely satisfied with the work, which we were. The work was done in two days as per schedule and we now have a lovely new boiler and plenty of hot water. The heating also works well, but not needed yet as it's the middle of summer! Thanks to Jake, George, Luke and all the team for another great job.

Our kitchen tap had started leaking and it was getting worse. Since March 2018 we have always turned to Lucas - this must have been at least the 10th job they have done for us, always with excellent results. They replaced the tap within about an hour - a routine job maybe, but reliably completed and at reasonable cost. We recommend them without hesitation.

Our hot water cylinder started leaking on the Monday and Lucas Plumbing came round the same day to drain the system and stop water leaking everywhere. The cylinder was 30 years old and needed replacing. We received a competitive quote the same day and the work was all done on Friday of the same week. A neat job and plenty of hot water now!

From initial contact to every other dealing Lucas have been great. Haven’t managed to fix all of my issues (not of their making I hasten to add!!) but James was knowledgeable, neat and tidy and installed my new nest in excellent time. We still can’t work out why my heating won’t do what it’s supposed to but that’s an ongoing issue which I’ve asked them to come back and try to resolve and I have absolutely no doubt James will get to the bottom of it. Rebecca is a pleasure to deal with, quick to respond and polite and friendly. You really feel like they care about their customers, a rare thing these days. Very happy so far and will continue to use them going forwards.

I always use Lucas Plumbing & Heating. They are very reliable and all their Engineers are very polite and good at their job.

This is the 4th time I have used Lucas plumbing, every time they have been able to schedule the work quickly, and when they come, they are professional and do a very good job.

Booked in for oil boiler work very quickly, good communication from the team. Very friendly staff, arrived within time they predicted, worked efficiently, explained what was done and problem was fixed within thirty minutes. Would definitely recommend and use again.

Lucas plumbing are excellent. I have had ongoing problems with toilet and shower drainage. Finn came along temporarily sorted it out, a week later returned with the part and it is working well. He also gave advice on what to to next. I always call lucas plumbing. I get good plumbing and quality plumbing. These guys have magic fingers. I trust their expertise